Total 1,135 Information Technology job vacancies in Singapore, North East

The Humanities and Social Science Books arm of Taylor & Francis (Routledge) is looking for an organised, methodical and motivated Editorial Assistant to join our books editorial team in Singapore. This is an excellent opportunity to gain a thorough introduction to the academic book publishing process in a demanding role where the assistant will be working on a range of academic books in social science and humanities.

Closing Date: Applications will close on Thursday 4th July 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Provide administrative support to the Book Commissioning Editors.
• Assist the Editors in sending proposals for review, drawing up author contracts and, chasing reviews during the book proposal process.
• Provide pre- and post-publication care to authors, including chasing authors to deliver manuscripts, advising on permissions and copyright queries, and checking and passing manuscripts to production.
• Keep author and project databases up to date, organising author book promotion flyers and sending gratis copies to authors and contributors.
• Act as the main point of contact for numerous authors and internal departments.

We are looking for network engineer that focusing on technical troubleshooting and break-fix activity. Candidates are also expected to have certain level of programming skillset (DEVOPS) to help us innovate ways to scale with automation and operational improvements.

Responsibilities:

Provide Technical Support for Citibank’s global network with a focus on network infrastructure in:

• 85% ‘Break/Fix’ support of standard enterprise Cisco Internetworking Technology solutions
• 15% ‘Break/Fix’ support for Internetworking technology infrastructure solutions such as Load Balancers (F5 and Citrix) Juniper Routers Arista Switches VoIP Appliances WiFi /Wireless communications support Other small pockets of both new and legacy internetworking technologies managed by Citi Networks
• Provide timely response to phone calls into the Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and others.
• Coordinate conference calls to conduct in depth technical reviews on ongoing incidents

Major Incident Support:

• Represent on conference calls for business impacting incidents which may or may not be due to a failure in networks managed technology infrastructure
• Drive major incident conference calls as a representative of networks through consistent, professional, and highly assertive communication
• Maintain focus and poise for the duration of the major incident support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution
• Collaborate with Networks SMEs, SDMs, Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible
• Communicate with networks Management to provide frequent status updates regarding the technical issue, status of the remediation efforts, and ongoing business impact

Qualifications:

• Bachelor’s/University degree or equivalent experience
• 3+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Good knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Good working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Good working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Good working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes: CCNA, CCNP,ITIL, and etc.
• Good knowledge in SDWAN technology.
• Automation skills in Python, shell, bash, and/or other languages
• Experience with Puppet, Ansible, or other automation frameworks

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Get to know our Team:

We’re a high-performing team of passionate, fun-loving, and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out.

Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across southeast asia through Grab.

Get to know the Role:

• Manage a variety of complex, cross-functional programs and lead all aspects of assigned program delivery. 
• As a TPM, you will be working with a team focusing on building Infrastructure, platforms, and technologies for various Grab internal teams whose mission is to build products that impact the lives of millions of passengers, drivers, and merchants every day.
• Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech Managers and Tech leaders.
• Define how to drive these programs and continuously find ways of improving this process in a data-driven manner. 
• Embrace Grab’s culture and principles and promote an environment which embodies Grab’s Principle and Values.

The day-to-day activities:

• General project and program management - define and drive project timelines, milestones, track & report progress, resolve impediments.
• Quarterly roadmap planning and prioritization.
• Deliver programs that span across multiple cross-functional Engineering teams.
• Continuously find ways to help teams and the organization improve how it delivers.
• Facilitate Technical whiteboard sessions to troubleshoot project implementation details and remove blockers for the team.

The candidate must have 10+ years working experience in the following areas: -

• Relevant experience in a Financial Institution for IFRS9 Calculation and Reporting, Stress testing and Expected Credit Loss (ECL) and Internal Capital Adequacy Assessment Process (ICAAP) simulations.
• Good understanding of core banking and treasury products and data requirement for management accounting or regulatory reporting
• Good understanding in SDLC phases
• Capability in requirement analysis and functional design skills
• Capability of self-learning and a quick learner
• Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment
• Experience with project management best practices/ methodologies/ project lifecycle
• Ability to develop and maintain productive working relationships with colleagues in distributed global locations
• Strong knowledge on MS SQL developer and should be able to write SQL queries

• Understand business function and analyze users’ requirements, make a clear scope of project, requirement and build consensus with users
• Lead in analysis and scoping of data sourcing and functional requirements/ enhancements, functional/application design, functional specifications, discuss and obtain users agreements
• Preparation of Functional, Non-Functional & other documents required in compliance to SDM and procure sign off from Users
• Prepare SIT test schedule and develop test cases and conduct SIT testing
• Arrange with users to conduct User Acceptance Test and arrange with development team to prepare necessary test environment and support functional testing
• To ensure the design & build is in line with the standard and all deviations are clearly articulated and agreed. The scope should be from sourcing from upstream till the final report generation
• Review the code to ensure it does not break / Lead to performance issue
• Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc.)

• Degree in Civil & Structural Engineering
• Experience in Construction preferable in micropiling & geotechnical works
• Independent resourceful & able to plan, coordinate with Consultant, main Contractors & Subcontractor pertaining to our project.
• Self Motivated, Team players, preferably with valid class 3 driving license

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

Key Responsibilities:

·       Work with an engineering team on a range of sports product research, design and development

·       Assist in developing and maintaining Python console and GUI applications for 3D rendering tools

·       Assist to develop tools, test cases and programs to automate process during various stages of product life cycle.

·       Develop automated synthetic data generation pipeline using Blender and Python for training of deep learning model

·       Help conduct in-office and field experiments to evaluate performance of algorithm in real-life settings.

·       Work with Senior Engineers to explore better image processing algorithms to solve problems.

·        Perform data analytics.

·       Build pipelines for automated data analytics.

·       Pursuing Bachelors or Masters in Computer Science, Software Engineering, AI, or related fields.

·       Good communication and organizational skills.

·       Critical thinking skills with a detail-oriented mindset.

·       Insight into the quality issues in the product life cycle is a plus

·       A pro-active, organized & meticulous person who is able to work independently in a fast-paced environment.

·       Knowledge in deep learning, convolutional neural networks (CNN) and image processing.

·       Strong aptitude to learn and contribute.

·       Understanding of QA, with knowledge in designing and executing tests, and reproducing bugs, a plus.

·       Programming skills and experience in Python.

·       Experience in software and product testing.

JOB CONTENT (PRIMARY & SECONDARY FUNCTIONS):

It is the responsibility of the FAEs to carry out the following:

Primary Functions

• Represent Future’s interest at all technical levels and offer a level of support required by Future’s customers to ensure that Future’s customers clearly identify Future with the projects undertaken, thus increasing the probability of Future winning the identified opportunity.
• FAEs are required to work together with Future’s Sales, Product Marketing Department and Suppliers, to establish which products are best suited to Future’s customer base and also which target markets to address. Having identified such products and markets, the FAEs are to promote by way of application examples, demonstration and/or design-in, putting the identified products to Future’s customers.
• Maintain accurate customer information on the Technical database (CRM), allowing all opportunities to be tracked to a successful conclusion.
• Perform associative selling by designing in as many devices as possible for the particular design; so as to capture the most component within the BOM list.

Secondary Functions

• Assist in the maintenance of manufacturer’s design registration schemes, thus helping to secure Future’s commercial position within its customer base and ensuring eligibility for any design incentive bonuses.
• Train Future’s sales force and product marketing to provide technical product & application knowledge.

CREDENTIALS:

QUALIFICATIONS

• Minimum requirements: Bachelor of Electrical/Electronic Engineering.
• Possesses in-depth knowledge and technical competency with devices in the specific group of responsibility (Analog & Linear, Micro-controller, Power Discreet & Design).

EXPERIENCES

• At least 2 years design experience with products in his/her product specialization category.

Competencies (Knowledge, Skills & Attitudes)

• Possesses strong Communication and Presentation Skills, including the ability to present information and ideas in a confident fashion to the customer’s engineers and technical managers.
• Displays good Commercial Awareness and Understanding of the business impact on how designs affect customers' profitability.
• Able to commit to response times, e.g. having a sense of urgency
• Proficient in allocating own resources.
• Able to prepare budgetary proposals and quotations.
• Able to select and specify devices for designs.
• Able to make decisions on how to optimize limited company resources. Example, deciding which customers to lend evaluation tools and demonstration equipment.
• Willing to escalate issues when they are beyond the FAE’s area of influence, both internally and externally.

Requirements:

• A Bachelors degree from reputable university.
• Qualifications or work experience in psychology, cognitive science, or healthcare in elderly population is preferred.
• Equipment with research skills, such as literature review, conducting experiments, basic statistical analysis, report write-up, etc., is preferred.
• Experience in qualitative study research, including data collection and audio transcription is a plus.
• Proficient in Hokkien is a plus.

Responsibilities:

• To assist and work closely with the research team SUTD PI and Research Fellow in managing and coordinating all matters in the project
• To arrange and schedule experiment/interview appointments with university students, healthy elderly participants, elderly care centres, or other target population
• To undertake data collection, data entry, data analysis, etc.
• Assist in the preparation and writing of progress reports, presentations, and abstracts to conferences.
• To undertake and support administrative work, such as procurement and purchasing laboratory items, liaising with relevant internal and external parties, etc.
• Any other duties assigned by the research team

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)!

A brief summary of your job responsibility:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:
• Cisco/Aruba networking solution;
• Network Access Control;
• F5 LoadBalancer;
• Wireless Network; and
• Firewall and routers.

•  Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
• Translate the technical solution/design into technical specifications and functional requirements.
• Ensure the operations process and controls are clearly documented and operationalized
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
• Provide operation support for the secure infrastructure.
• Ensure smooth service delivery and implementation within the business context.

To succeed in this role, you will ideally have:

• At least 3 years of experience in the above domain areas.
• Proven planning, implementation and migration experience of network related services.
• Team player with strong analytical thinking and problem-solving skills.
• Knowledge of ITIL processes and procedures.
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
• Conceptualise the concept of operation for the new initiatives.
• Familiar with tendering process, defining requirements in tender specification.
• Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
• Requires minimal supervision from supervisor.
• Always keeping up to date of the latest product roadmap and best practices.
• Define policies and procedures related to Endpoint Management.
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Provide inputs to optimise and automate workflows and processes.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

We are seeking a dynamic and strategic Partner Marketing Manager to join our team. The ideal candidate will have a proven track record in managing relationships with trade associations, government entities, and media organizations. This role will be pivotal in ensuring the event's success by orchestrating PR activities, securing high-profile speakers, and attracting VIP guests. Additionally, the Partner Marketing Manager will collaborate closely with internal teams and leverage company resources to maximize the event's impact.

Key Responsibilities:

• Relationship Management:
  • Develop and maintain strong relationships with trade associations, government agencies, and key stakeholders.
  • Foster strategic partnerships that enhance the event’s profile and reach.
• Media Relations:
  • Manage media relations, including negotiating barter deals and securing media partnerships.
  • Develop and execute comprehensive media plans to drive event awareness and coverage.
• PR and Events Planning:
  • Plan and execute PR events to promote the event and engage the target audience.
  • Craft compelling press releases and coordinate with media outlets to ensure optimal coverage.
• Speaker and VIP Acquisition:
  • Source and secure high-profile speakers who are leaders and innovators in the targeted sectors.
  • Attract and manage VIP guests, ensuring they have a seamless and engaging experience at the event.
• Collaboration and Internal Coordination:
  • Work closely with other events and teams within the company to align strategies and leverage internal resources.
  • Coordinate with marketing, sales, and operations teams to ensure cohesive event execution.

We are seeking a dynamic and innovative Branding and Audience Engagement Manager to join our team for a new advanced tech B2B event in Hong Kong. The ideal candidate will have a strong background in digital marketing, branding, and content creation, with a passion for engaging diverse audiences and driving event success.

Key Responsibilities:

• Branding and Digital Strategy:
  • Develop and implement comprehensive branding strategies to enhance the event’s visibility and reputation within the target industries.
  • Oversee the creation and maintenance of the event’s website, ensuring it is engaging, informative, and user-friendly.
  • Manage and optimize social media campaigns to drive engagement, brand awareness, and audience growth.
• Content Creation and Management:
  • Lead the development of high-quality content for various platforms including the website, social media, newsletters, and promotional materials.
  • Collaborate with industry experts, exhibitors, and speakers to generate compelling content that highlights the event’s key themes and offerings.
  • Ensure consistency in messaging and branding across all content and communication channels.
• Audience Engagement:
  • Design and execute innovative strategies to engage exhibitors, visitors, delegates, and speakers before, during, and after the event.
  • Develop and manage creative engagement activities such as webinars, live chats, and interactive sessions to foster community and interest.
  • Utilize data-driven insights to refine engagement strategies and improve audience experience.
• Event Promotion and Marketing:
  • Plan and implement effective marketing campaigns to promote the event to the target audience.
  • Coordinate with PR and media partners to maximize event exposure and coverage.
  • Monitor and analyze marketing performance metrics to ensure goals are met and adjust strategies as needed.
• Collaboration and Coordination:
  • Work closely with the sales team to align branding and engagement activities with sponsorship and exhibitor goals.
  • Collaborate with the event operations team to ensure seamless integration of branding and engagement initiatives on-site.
  • Maintain strong relationships with industry partners, media, and other stakeholders to support event objectives.

We are seeking an experienced and dynamic Audience Acquisition Manager to join our team for an advanced tech B2B event in Hong Kong. The ideal candidate will have a proven track record in building event visitor databases from scratch and executing successful digital campaigns. This role is crucial for attracting a diverse however relevant mix of nationalities and backgrounds, both Chinese and non-Chinese, to our event.

Key Responsibilities:

• Audience Development: Build and manage a comprehensive audience acquisition strategy that targets key demographics and firmographics and ensures a well-rounded attendee list.
• Digital Marketing: Plan and execute multi-channel digital marketing campaigns including email, social media, search engine marketing, and display advertising.
• Content Marketing: Develop and curate engaging content that attracts and retains event attendees, including blogs, webinars, videos, and social media posts.
• Data Management: Maintain and grow the event database, ensuring data accuracy and segmentation for targeted marketing efforts.
• Analytics and Reporting: Analyze campaign performance using various analytics tools, providing insights and recommendations to optimize campaigns as part of the always-on efforts.
• Budget Management: Manage the audience acquisition budget, ensuring cost-effective use of resources to achieve marketing goals.
• VIP Recruitment: Collaborate with the Partner Marketing Manager to identify and recruit VIP buyers and guests for the event.
• Event Support: Work closely with the event operations team to ensure a seamless attendee experience from registration through to post-event follow-up.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

• Desired candidate will be part of the Visa Operations Command Center - monitoring all critical production applications (Commercial and Money Movement Solutions) and resolve or manage the prompt resolution of all incidents.

• Support project schedules and changes which can include participation in UAT testing, creation of process and procedures, and assist with training specific to team.

• Review and approve new alert handling procedures and ensure they are written clearly and can be carried out by all analysts.

• Team player who can independently work towards the deadline of critical projects. This will include tasks such as knowledge transfer between teams, understanding and adhering to organization’s standard while assisting in project deliverables.

• Chair and actively drive critical/major incident resolution to meet group MTTR objectives.

• Document and communicate critical milestones/progress of ongoing incidents on a bridge call timely and accurately.

• Accurately and promptly assess/solicit the impact, take ownership, and drive incidents to resolution as dictated by the impact and severity of the problem.

• Responsible for the internal and external communication of issues to users, other internal support groups and the customers via pages, email or phone.

• Correlate critical alerts on monitoring platform with actual system outages.

• Follow documented operations processes and work with appropriate groups to administer and maintain these policies to ensure standard approach is adopted during escalation or when implementing system changes.

• Provide an Operations and Support perspective in the adoption of new technologies and the implementation of new software.

• Resolve incidents promptly without escalation.

• Constantly follow-up on all open incidents and problem tickets to meet group objectives.

• Work on multiple platforms including ticket queue, mailbox, alert console and phone calls.

• Provide routine L1 system administration on multiple server platforms (Windows, Unix/Linux).

• Propose process/procedure improvements to better the department and services provided.

• Offer effective/sound recommendations to address repetitive issues.

Work Hours: This position requires the candidate to work 12 hours shift work during the day (with a 2 weeks rotation). When scheduled, the staff would be required to work on weekends and public holidays.

 This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Further information about Actxa: https://www.actxa.com

Actxa is looking for the Head of Research and Development (R&D)

What will you do?

1. Product Development:

• Project manage and oversee the end-to-end hardware product development lifecycle, from concept to production.
• Unerstand Software/Firmware integration and experiences in firmware specification review.
• Collaborate with firmware, software development team to ensure seamless integration between hardware and software components.
• Project scheduling and resource planning.

2. Production Management and Quality Assurance:

• Understand production process, drive and manage OEM/ODM factories for the entire production cycle including the RMA processes.
• Establish and enforce quality standards for hardware products, ensuring compliance with tender requirements, client’s specification and regulatory requirements.
• Establish effective QA/QC methodologies, standards and processes, conduct thorough testing, validation of hardware products and failure analysis.

3. Regulatory Compliance:

• Stay informed about industry compliance, regulations, and standards in consumer electronics.

4. Customer and Vendor Management:

• Work closely with key customers to ensure product features, delivery timeline and quality meet their requirements.
• Respond to key customers’ technical feedback and enquiries in a timely manner.
• Identify and engage with external partners, factory vendors, and suppliers for product design, development, testing and manufacturing.
• Establish cost efficient RMA processes with clients and vendors.

5. Innovation and Research:

• Stay abreast of the latest advancements in hardware technologies, AI, and preventive health to identify opportunities for innovation.
• Develop and maintain a technology roadmap for hardware solutions, keeping abreast of industry trends and advancements.
• Evaluate and recommend emerging technologies to enhance the company's competitive position.

6. Cross-Functional Collaboration:

• Work closely with clients, vendors, software development, data science, and product management teams to align hardware solutions to company’s goal and values.
• Collaborate with marketing and sales teams to communicate hardware features and benefits to clients and stakeholders.
• Collaborate research partners and institutions on the research and development that potentially create next generation preventive health technologies.

7. Team Management:

• Lead and mentor junior CE Product Engineers, ensuring they are equipped to deliver high-quality solutions.

What are we looking for?

• Bachelor's or advanced degree in Electrical & Electronic Engineering, Computer Engineering, or a related field.
• Proven experience in a team lead role with at least 5 years experiences in consumer electronic product development.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of compliance and regulatory requirements in the consumer electronic or healthcare industry.
• Familiarity or deep interest in wellness, health and AI will be an added advantage.

Regular regional travel to vendors, partners and customers’ site is expected for this role.


What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

This Senior AI programmer is responsible for game elements not controlled by the player (ex: NPC/enemy actions and behaviours) that enrich the overall game experience.
 
Responsibilities:

• Collect, interpret and analyze the technical feasibility of AI specifications
• Analyze and determine if current AI functionalities in the game engine meet the project’s AI requirements
• Suggest technical improvements while designing and implementing new AI systems
• Collaborate with designers to discuss technical constraints and establish technical solutions for varying AI functionalities
• Propose technical innovations inspired by industry leaders
• Write clear and well structured C++ code while bearing in mind performance, maintenance and compatibility requirements
• Verify and validate that newly developed systems conform to the project’s AI goals without negatively affecting existing code

Responsibilites

• At least 3 years of relevant experience in application production support on (Java) or (.NET) applications in both Unix and Windows operating environments;
• Experience in incident management, problem management, release management, root cause analysis and deployment;
• Understand SDLC and experience working with business users, various IT teams and vendors;
• Knowledge of web languages (e.g. HTML/CSS, JavaScript);
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);

• Act as a technical reference for the team regarding Game and level Design and provide technical support for fast prototyping and integration.
• Collaborate with Design and Programming teams to implement tools & features in the engine.
• Proactively identify and define technical solutions for various gameplay and systemic features.
• Understand, collect, and share best practices, pipelines, and workflows.
• Document tools and pipeline and ensure that team members have all the necessary tools and information to use them.
• Design, implement and review game content within the engine.
• Initiate and participate in knowledge sharing and problem solving with other team members within and/or across projects/disciplines.

Our Digital Solutions team has an opportunity for experienced Software Developers to grow their career in a global organisation. As part of this role you will design, develop and maintain a variety of software applications for a range of clients. You will work with a diverse range of groups across the engineering, design and construction industry, enabling you to build your career.

Your passion for driving innovation and bringing your ideas to fruition to support business growth will be the keys to your success in this role.

• Partner with internal clients to support their business processes through the development of software tools, particularly to solve Civil/Building engineering problems
• Ensure the developed applications perform efficiently and are easily maintained
• Perform system analysis and design under the guidance of seniors
• Prepare system manuals and related documentations
• Provide end-user technical support on programming related activities
• Website development and contents management

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advices and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC, SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24064

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC
• SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Overview:

We are seeking a highly skilled and experienced Senior DB Infrastructure Engineer to join our dynamic team. The ideal candidate will be responsible for designing, planning, supporting, and maintaining our database infrastructure to meet or exceed Service Level Agreements (SLAs). This role requires a proactive individual with strong problem-solving skills, extensive experience with Oracle databases, and the ability to lead and mentor a team.

Key Responsibilities:

Design and Planning:

• Design, plan, support, and maintain DB infrastructure to ensure robust and efficient operations.
• Develop and implement strategies to meet or exceed stipulated SLAs.

Performance Monitoring and Problem Resolution:

• Monitor DB infrastructure performance and address technical issues promptly.
• Troubleshoot and resolve complex system DB infrastructure problems that may require the creation of new techniques, tools, and processes.

Project Support:

• Provide effective implementation and operational support for projects, ensuring SLA compliance.
• Lead and manage the DB infrastructure team to deliver high-quality support for project needs.

Analysis and Improvement:

• Analyze internal and external business challenges and regulatory issues, proposing improvements to enhance infrastructure performance and compliance.
• Stay updated with industry trends and best practices to continually improve the DB infrastructure.

Availability and Standby:

• Be available for 24x7 standby on-site or on-call support after office hours, weekends, and public holidays for operational or implementation projects.

Teamwork and Leadership:

• Demonstrate strong teamwork and provide clear instructions and guidance to team members.
• Facilitate knowledge sharing and mentor junior team members to build a cohesive and skilled team.

• Extensive experience with Oracle databases, including installation, configuration, and maintenance.
• Proficient in troubleshooting complex technical problems and implementing effective solutions.
• Savvy in identifying, analyzing, and resolving highly complex system issues.
• Resourceful in learning new skills and understanding emerging issues.
• Excellent teamwork and communication skills.
• Ability to provide clear instructions and guidance to team members.

Qualifications:

• Proven experience as a DB Infrastructure Engineer or similar role.
• Strong technical background with Oracle databases.
• Excellent problem-solving skills and ability to work under pressure.
• Strong leadership and team management skills.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Project Manager (Software, IT Application)

Internal Code: A24066

What will you do?

The Project Manager shall be involved in strategizing and implementation of projects and initiatives involving the requirement study, procurement, management, implementation, and maintenance support of applications.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery, and proficiency in Microsoft Azure.
• Experience in healthcare domain knowledge.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.