Total 36 job vacancies by Apar Technologies Pte. Ltd.

Job Description

Domain

• Retail Consumer banking operations & contact centre
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management.

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
• Identify value based & outcome driven requirements and manage risks through prioritization
• Write business functional release notes and contribute to deployment plan

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request.

Technical Skills & Experience

• Strong business domain knowledge in retail banking
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

EA Number: 11C4879

Job Description

Responsibilities:

• Conduct capability assessments and plan operational transformations aligned with strategy.
• Analyze and document "As-Is" and "To-Be" processes, focusing on digital servicing, productivity, and data insights.
• Collaborate with business units to gather and define functional/non-functional requirements.
• Transition requirements to technical teams, supporting system analysis, testing, and user training.
• Address test findings, manage project changes, and ensure accurate documentation.

Requirements:

• Bachelor’s degree in engineering, business, or finance.
• 10+ years of experience in banking or consulting, with expertise in retail banking operations and products (e.g., CASA, Loans, Wealth).
• Strong skills in process design, problem-solving, and quantitative analysis.
• Proficiency in Lean/Agile practices, customer journey mapping, and digital transformation is a plus.
• Effective communicator with experience in change management and project fundamentals.

Domain Knowledge:

• Retail banking operations, contact centers, and service excellence.
• Familiarity with scalable and cost-effective technology and operational solutions.

EA License number: 11C4879

Main responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality, with strong tracking/budget control skills
• Be knowledgeable functionally and drive projects, Inclusive of BAU works, from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Proactive in providing solutions to project issues/risks
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Stakeholder management
• Risk analysis, monitoring and mitigation
• Adept at utilizing the various Project management and related tools as well as carrying out resource levelling/ prioritization.
• Forecast any potential issues and budget deviations, as well as analysis of projections

Qualifications and Profile

• Minimum of 7 years of experiences with at least 3 years as Project Manager in a banking IT system.
• Good and proven fundamental knowledge of Project Management and Risk Management sklls are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs. Candidates with experience with projects with value > SGD 500k will be advantageous
• PMP certification is advantageous but not mandatory; proven track records in managing medium to large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking, Candidates with experience with projects with value > SGD 500k will be advantageous
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills, qualifications and Mindset

• Work on complex systems and a challenging international work environment
• Ability to adapt and keen attitude to learn and develop is a plus.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

Job Title : Senior Business Systems Analyst / Project Manager

Job Overview

· We are seeking an experienced Senior Business Systems Analyst or Project Manager to join our team of developers and business analysts, with the potential for renewal.

· This role is critical for driving high-impact projects and supporting our team in achieving exceptional results.

· The ideal candidate will bring strong stakeholder management skills, coupled with a proactive approach to team collaboration and problem-solving.

· We’re looking for someone who can enhance our team's productivity, foster engagement, and contribute to a dynamic, collaborative environment.

Key Roles and Responsibilities

Stakeholder Engagement

· Act as the primary point of contact for various stakeholders across the organization, ensuring clear, consistent, and effective communication.

Project Management:

· Lead projects from inception to completion, ensuring timely delivery and alignment with strategic objectives. Manage resources, timelines, and budgets while balancing competing priorities.

Requirements Gathering & Analysis:

· Collaborate with business analysts to deeply understand stakeholder requirements, translating them into actionable plans for developers.

Team Collaboration

· Work closely with developers and analysts, providing support, feedback, and guidance to ensure optimal team productivity and morale.

Problem Solving

· Address project-related challenges with a solution-oriented mindset and maintain composure under pressure

Risk Management

· Identify, assess, and manage risks to minimize impact on project timelines and outcomes.

Process Improvement

· Continuously evaluate and refine processes to increase efficiency and team engagement.

Reporting & Documentation

· Generate detailed reports on project status, milestones, and budget. Maintain accurate and accessible documentation.

Requirements

· Bachelor’s degree in Information Technology, Business Administration, or a related field

· Minimum 8 years of experience in project management or business systems analysis.

· Proven track record in stakeholder management, with demonstrated ability to handle complex or challenging personalities.

· Strong communication skills, with the ability to convey complex ideas clearly and concisely to stakeholders of all levels.

· Experience leading cross-functional teams in a collaborative environment.

Preferred Skills

· Relevant certifications (PMP, CBAP, or similar).

· Experience with Agile and Waterfall project methodologies.

· Familiarity with JIRA, Confluence, MS Project and other Project Management tools

· Experience with Product Information Management (PIM) Solutions

· Experience in Salesforce and other Enterprise CRM platforms

· Background in the higher education sector, with an understanding of its unique challenges and requirements.

Generic Competencies

· Analysis

· Communication

· Change Agent

· Problem Solving and Execution

· Developing People (For staff with direct reports only)

· Leadership (For staff with direct reports only)

Technical Competencies

· Familiarity with Agile and Scrum methodologies and related tools such as JIRA and Confluence.

· Familiarity with IT security best practices and compliance standards.

· Experience with enterprise software and ERP systems.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

• An SAP Business Analyst specializes in understanding and interpreting SAP transactions and how they relate to business processes.
• This role involves deep expertise in SAP modules relevant to the business, such as finance (FI), sales and distribution (SD), or materials management (MM).
• The SAP Business Analyst acts as a bridge between IT and business teams, translating complex SAP data and transactions into business terms

• Ensure consistency of functional and non-functional needs, and challenge business requirements.
• Design the functional solution / prepare user stories (or equivalent documents).
• Write the acceptance criteria (following BDD approach).
• Synchronize with others applications BAs for interface design and specification.
• Explain to Development team the requirements / user stories.
• Make sure user stories / sub-tasks progress and status is up to date (related to BA’s activities).
• Prepare list of test scenarios (functional, integration), test data preparation.
• Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes to E2E / UAT testing.
• Demo preparation (functional part).
• Preparation of functional documentation for application.
• Support during INT / E2E / UAT.

Delivery Management (Scrum Master) & Project Management:

• Accountability of the team’s work delivery.
• Manage and coordinate daily team activities, organize & facilitate team meetings.
• Manage and organize Backlog (JIRA), making sure all tickets well structured, all required information present, all sub-tasks listed, sprint scope defined, status of ticket / sub-tasks is up-to date, etc.
• Team capacity management and project planning.
• Risks & issues management.
• Project cost estimation and controlling.
• Skills management together with Team Head.

Trade Finance functional referent:

Experience with Finastra Trade Innovation Plus (TI+) solution or equivalent.

• Serve as the primary point of contact for all TI+ related inquiries, providing expert guidance to within the team, and towards other stakeholders (Business and Management actors).
• Identify opportunities for improvements on TI+ implementation and customization strategies, as per best practices established by the vendor.
• Conduct training sessions and workshops for other team members and project contributors, enhancing their understanding of the product and its functionalities.
• Oversee and contribute to the rollout of major upgrades and releases of TI+.
• Coordinate with Finastra support team to review CACIB cases raised for defects and enhancement requests.

Key Responsibilities:

• Assist in project planning, scheduling, and budgeting.
• Track project progress and identify potential risks.
• Coordinate with team members and stakeholders to ensure project timelines are met.
• Prepare project documentation and reports.
• Support project management tools and methodologies.
• Contribute to project risk management and issue resolution.

Required Skills and Qualifications:

• Basic understanding of project management methodologies (e.g., Agile, Waterfall).
• Good communication and interpersonal skills.
• Strong organizational and time management skills.
• Basic knowledge of IT systems and processes.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

Preferred Skills and Qualifications:

• Experience with project management tools (e.g., Jira, Asana, Trello).
• Certifications in project management (e.g., PMP, PRINCE2).
• Experience with ITIL frameworks.

Responsibilities

• Client Consultation: Partner with clients to develop functional and digital banking solutions.
• Requirement Gathering: Collect, analyze, and translate business requirements into functional specifications or user stories.
• Process Improvement: Assess business processes and propose solutions to optimize efficiency and performance.
• Workshop Facilitation: Lead functional workshops to achieve design outcomes.
• Journey Design: Map customer journeys and operational processes for end-to-end banking functions.
• Product Backlog Management: Support product owner in maintaining a well-organized backlog.
• Cross-functional Collaboration: Work with development, testing, and deployment teams, managing dependencies.
• SDLC Advisory: Provide guidance on systems development lifecycle (SDLC) activities.
• Testing & Documentation: Create test cases, review results, and document project deliverables.

Qualifications

• Education: Bachelor’s degree or equivalent.
• Experience: 5+ years in banking business analysis; strong knowledge in Core Banking, payments, billing, and general ledgers.
• Methodologies: Skilled in Agile/Waterfall; ITIL, Scrum experience is advantageous.
• Skills: Strong analytical and project management skills, clear communication abilities.
• Languages: Proficiency in both Chinese and English, essential for collaborating with offshore teams.

EA License Number : 11C4879

Job Title : Project Manager

Location : Tuas

• Perform project planning activities and execute project implementation until closure
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Successfully manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Ensure creation and maintenance of comprehensive project documentation
• Participate and contribute to defining, maintaining and improving best practices, processes and methodologies in project management knowledge base

Requirements

• Bachelor’s degree or higher, preferably in the fields of computer science or engineering
• Minimum 15 years of information technology experience
• Minimum 10 years of experience as project manager in the information technology sector
• Solid technical background with understanding and/or hands-on experience in software development and/or hardware infrastructure setup
• Good client-facing and internal communication skills
• Good written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Must be willing to travel when needs arise
• Strong working knowledge of Microsoft Office and Microsoft Project
• Strong international project management experience
• Proficiency in Portuguese is a plus
• PMP / PRINCE II certification is a plus

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

• Diploma/Degree in computer science or related field with working experience of at least 5 8 years or more depending on standard of qualification.
• Relevant experience and knowledge in IT Infra Project Implementation and Operations.
• 6 - 10 years of elevant working experience in Financial Institutions.
• 1 - 2 years experience or exposure to DevOps project implementation.
• Technical skills in IT infrastructure (network, servers, database, application servers).
• Technical skills in Cloud Architecture/Service, DevOps platform.
• Strong technical and analytical skills.
• Good analytical and troubleshooting skills.
• Good communication skills written and verbal.
• ITIL, IT Operations, Project Methodology Tools (e.g. PMP/PRINCE2).
• Knowledge in Agile Methodology in Project Management.

Main responsibilities of the role:

• Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.
• Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.
• Analyze and transform business requirements into solutions with the help of Development teams.
• Prepare, maintain and communicate functional documentation.
• Plan, prepare and execute the qualification strategy and tests of the target solutions.
• Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.
• Identify test data required to complete the test activities.
• Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.
• Report and escalate key risks and issues related to project execution to the project manager.
• Deliver thoroughly tested products on time, up to production deployment.
• Support the project planning, schedules and milestones in coordination with project teams.
• L3 support, troubleshooting of production incidents.
• Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.
• Legal and Regulatory Responsibilities
  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  • Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Mandatory

• Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.
• Strong ability to interpret business needs and translate them into requirements.
• Knowledge in software development life cycle and software testing life cycle.
• Experience in writing test documents and performing functional tests.
• Risk awareness, ability to evaluate and predict risks and drawback of target solution.
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks.
• Proficiency in SQL database queries (complex queries).
• Ability to prepare dataset for analysis and validation purposes.
• Strong experience in working with Microsoft Office tools, JIRA.

Nice to Have

• Knowledge of performance testing and associated tools
• UI/UX experience is a great plus.
• Banking sector domain knowledge: payments, accounting, SWIFT, global markets, accounting, etc.

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills.
• Proactive style of working.
• Strong communication (written, and verbal) and organizational skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Ability to work under pressure
• Understanding and respect of cultural diversity.

EA License Number : 11C4879

Job Description

Responsibilities

• Responsible to work with application development teams / agile squad(s) to achieve project goals.
• Coordinate with stake holders, team members to ensure project progress and issues are clearly communicated.
• Monitor project progress and assist with project status reports.
• Managed project management documents such as project plan, budget, schedule, vendor contracts as directed by the project manager.
• Assist to ensure projects meet quality, security and compliance standards.
• Assist with platform financials reporting to stakeholders.
• Responsible for SIT/UAT test planning and preparation.
• Collaborate with business functions to ensure user test cases are created.
• Schedule and facilitate SIT/UAT calls.
• Coordinates testing activities within a project when required.

Requirements

• Bachelor’s degree holder in Computer Science, Information System or related disciplines
• Minimum 5 years’ work experience with related experience in IT project management in financial services
• Experience in project financials.
• Experience in Bug tracking, fixing, retesting/regression testing.

EA Number: 11C4879

Job Description

• Responsible for monitoring project to ensure projects/releases are adhering to SDLC and applicable organization rules and policies. Render strong support to Program Managers and Project Managers to enforce governance, track program/project finanacials and synergy/collaboration across all teams.
• Degree in IT or Banking/Computer Science related discipline and PMP certification
• Minimum 8-10 years’ experience in project management and PMO execution for large scale projects implementing financial solutions
• Strong experience in program management, planning and project implementation
• Good knowledge in financial management to ensure project financials are correctly captured
• Excellent working knowledge of MS Word, Excel, Powerpoint, MS Project, Power BI
• Strong organizational and analytical skills, meticulous with details
• Able to multi-task and perform well under pressure
• Track the delivery of the Program/Project in compliance with pre-established plans, deadlines, deliverables, budget and resources throughout the project process
• Monitor project to ensure projects/releases adheres to SDLC and relevant rules /policies pertaining to project delivery
• Provide executive-level reporting on project statuses, risks, and opportunities to stakeholders and leadership
• Develop template for program / project budget tracking and reporting
• Maintain up-to-date record of investment and expense utilization
• Periodically review project budget spending and variances between plan and actual
• Work closely with project managers to track and review progress of plan acquisition and payment milestones
• Work with Program / Project Managers to perform resource planning and acquisition
• Support for resource / vendor onboarding / offboarding
• Centralize and maintain Resource Allocation recording for optimization across programs and projects
• Devise and refine process, procedures and templates in project delivery to enhance efficiency and effectiveness
• Train and guide project managers / members on project mgmt processes and tools
• Drive continuous improvement initiatives within the PMO to streamline processes and enhance project delivery capabilities.

EA Number: 11C4879

Job Description

• 5 to 8 years of experience in functional analysis in area of Private Banking, Wealth Management;
• Knowledge and experience of banking business and its operations is a big plus

Education/ Qualifications

• Strongly familiar with Avaloq Core Platform ; Avaloq certification is a plus
• Proven ability to work with stakeholders at all levels of seniority and effectively engage in discussions with senior management. In particular, demonstrated capability to collaborate with Legal, Compliance and Information Security teams (a good understanding of regulatory requirements is needed)
• Expertise in conceptual modelling, ability to see the big picture and envision possible solutions and clear ability to provide concise, precise and managerial answers to a wide array of business related topics
• Excellent analytical skills, attention to detail and ability to independently develop and manage complex models. Very good command of MS Office suite is a must
• Experience in project management and knowledge about the entire application development life cycle (planning, budget, approval, sourcing, monitoring and implementation) will be a plus
• Highly flexible and adaptable to manage a multi-faceted role with changing priorities and tasks that are complex, unpredictable and time-sensitive. Very hands-on and with a to-do attitude
• Ability to identify risks, resolve conflicts and plan tasks
• A team player who continually collaborates and shares information
• Demonstrated ability to work under pressure and meet deadlines
• Knowledge of methodologies in applications development (e.g. Agile, waterfall)
• Experience in JIRA, Confluence and HP ALM will be a plus
• Degree in Business Administration, Economics, Engineering, Computing or similar. Master recommended
• English proficiency required.

EA Number: 11C4879

Job Description

1. Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification.
2. Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling.
3. Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements and visualisation, analyse all possible scenarios, and articulates impacts and risks, as identified, ensure consistent use and implementation of processes.
4. Review requirements to ensure alignment to design principles and information architecture.
5. Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritisation.
6. Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.
7. Review solution proposal from Tech team and provide effective challenge and counter proposal
8. Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
9. Familiarity with Risk data and good knowledge of data discovery and lineage between data tables in ADA will be a plus
10. Maintain robust communication among all the stakeholders to ensure proper coordination and delivery of tasks and activities
11. Maintains all required documentation related to data flow, the design and process changes to a high standard for audit readiness
12. Adept at juggling between tight timelines, limited resources, and multiple deliverables. Able to anticipate needs and problems to ensure successful and timely delivery of projects and initiatives
13. Participate in various workshops from BU initiatives
14. Perform other duties and responsibilities, as assigned.

EA Number: 11C4879

Job Description

• Overall Project Management:Responsible and track the quality, scope, timeline, effort (co-related to estimation, CRs, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),
  Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
  Identify and schedule project deliverables, milestones and required activities and tasks.
• Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships spanning across different countries and locations - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment
• Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC
• Project Governance: Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.
• Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.
• Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach
• Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required.

Technical Skills & Experience

• Team of IT experience, with sensitivity and commitment to business problem solving
• A minimum of 12 years of demonstrated competency project management role involving the execution of multiple projects or a large project involving multiple systems (e2e)
• Three or more years of BU or BU-facing experience, with sensitivity and commitment to business problem solving
• Demonstrated experience in leading a team
• Demonstrated experience and ability in successfully utilizing "soft skills" or "people skills"
• Knowledge of project planning tools. Familiar with and able to apply project management methodologies (for example, PMI, Prince II and agile)
• Business Domain knowledge in wholesale banking payments (domestic & international), and familiar in transaction banking experience in managing complex projects in Technology transformation and migration, ISO20022 based payment systems / instant payment schemes and proven delivery experience and knowledge on various ASEAN countries payments & collections schemes would be added advantage
• Ability to lead and motivate others; demonstrating empathy and knowledge of personality types and appropriate management techniques
• Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business
• Demonstrated ability to develop and execute a project resource plan that ensures that the right people are in the right place doing the right things at the right time
• Demonstrated sensitivity to working in a political environment and to interacting with senior leadership
• Exceptional verbal and written communication skills; expertise in setting and managing customer expectations
• Distinctive blend of business, IT, financial and communication skills, as this is a highly visible position with substantial impact
• Effective influencing and negotiating skills in an environment where this role may not directly control resources
• Strong knowledge and understanding of business needs, with the ability to establish rapport and maintain a high level of customer trust and confidence.

Education

• Bachelor's degree in computer science, engineering or similar domain
• Related professional/technical qualification will be advantageous although not mandatory.

EA Number: 11C4879

Job Description

Responsibilities:

• Collaborate with healthcare providers, clinical staff, and IT teams to gather, document, and analyze requirements for the EpicCare Ambulatory EMR system.
• Work closely with the Epic implementation team to ensure the successful deployment, configuration, and optimization of the EpicCare Ambulatory EMR system.
• Analyze existing clinical workflows and processes, and recommend modifications to improve efficiency and patient care within the Epic system.
• Assist in configuring and customizing the EpicCare Ambulatory EMR modules to meet the specific needs of healthcare practices, ensuring alignment with clinical and business objectives.
• Develop and execute test plans, scripts, and scenarios to validate system functionality, data integrity, and workflow alignment. Identify and resolve any issues or discrepancies.
• Provide training and ongoing support to end-users, ensuring they are proficient in using the EpicCare Ambulatory EMR system. Develop training materials and documentation as needed.
• Analyze clinical and operational data within the Epic system to generate reports and dashboards that support decision-making and continuous improvement initiatives.
• Act as a liaison between clinical staff, IT teams, and management, ensuring clear communication and understanding of project requirements, timelines, and outcomes.
• Ensure that all EpicCare Ambulatory EMR implementations adhere to relevant healthcare regulations, data privacy standards (such as HIPAA), and organizational security policies.
• Stay up-to-date with the latest developments in EpicCare Ambulatory EMR and healthcare IT, recommending system enhancements and process improvements to optimize clinical and operational performance.

Requirements:

• Bachelor’s degree in Healthcare Administration, Information Technology, Business Administration, or a related field.
• 3+ years of experience as a Business Analyst, with a focus on EpicCare Ambulatory EMR systems.
• Proficient in EpicCare Ambulatory EMR, with hands-on experience in system implementation, configuration, and support.
• Epic certification in EpicCare Ambulatory or other relevant Epic modules is preferred.
• Strong understanding of clinical workflows, healthcare operations, and the ability to align EMR systems with clinical needs.
• Familiarity with healthcare IT systems, data analysis tools, and experience with software development lifecycle (SDLC) methodologies.
• Excellent problem-solving skills with the ability to analyze complex healthcare processes and systems, providing innovative solutions.
• Strong verbal and written communication skills, with the ability to interact effectively with clinical and technical stakeholders.
• Experience in project management or the ability to manage multiple tasks and projects simultaneously within a healthcare environment.
• Ability to work collaboratively in a team environment and build strong relationships with clinical staff and other stakeholders.
• High level of accuracy and attention to detail in all aspects of work, particularly in system configuration and data analysis.
• Ability to quickly learn new technologies and adapt to changing healthcare environments and regulations.

EA Number: 11C4879

· 4 Years as a Project Manager.

· Project Management certification (PMP).

· Agile practitioner/Scrum Master Skill.

· Experience with IT Infrastructure deployment project.

· Familiar with Agile practices & tools like, Jira & Confluence

· Familiar with PM tools like: Clarizen

· Excellent MS Office hands on.

· 8 - 12 years experienced banking project managers

· Experience with Transaction Banking Domains like Core Banking, Payments, Lending or Cash Management, Trade Finance, Supply Chain Finance. Delivery experience in one of these areas will be a big plus point.

· Execution experience with global / regional banks with complex country, regional and head office dimensions.

· Ability to personally deliver Project Management deliverables like :

o Project purpose

o Description of outcome

o Project scope

o Budget Required

o Success Criteria

o Milestones

o Team & Governance

o Stakeholder map

o User list

o Other Resources Required

o Known Constraints

o Known Dependencies

o Risk Assessment

· Through consultation with the delivery team (internal and vendor) the Programme manager will be expected to facilitate and prepare a Work Breakdown Structure & develop a high-level schedule.

· Knowledge of Agile principles is a plus, although current programs will not require knowledge of agile.

· Budget management for client, ability to create strong business cases and defend business case and program budget.

· Program Risk and dependency identification

· Strong communication, people handling skills

About the Role and Your Background:

• A degree, preferably in engineering or IT
• Proven working experience in PMO
• Possess past software delivery experience as a PM or Scrum Master, with good understanding of the principles and frameworks of successful project management
• Proven experience in providing service to internal stakeholders to achieve successful initiatives outcomes
• Process oriented, with good documentation and strong collaboration skills
• Good analytical, problem solving and communication skills
• Support team members to meet overall team objectives and not just as an individual
• Able to quickly build rapport with stakeholders, seniors, peers, juniors and vendors
• Learn quickly, be adaptable, flexible and be able to thrive in a fast-paced and ever-changing context of a growing organization
• Proficient in Microsoft Office (Excel and PowerPoint essential)
• Proven, hands-on experience with JIRA, Confluence ecosystem as administrator or power use
• Bonus point: Experience with data analysis. Ability to build automation scripts around project management data analysis.

EA License Number : 11C4879

About your role:

Administration

• Security door access management (including after-hours door access support)
• Oversee and maintain the overall office operations, ensuring a clean and comfortable workspace.
• Oversee facilities services & maintenance activities
• Manage office supplies, office equipment and pantry supplies
• Coordinate with vendors, contractors, and service providers to ensure smooth office operations.
• Manage business trips, hotel booking, temp accommodation and visa/work permits application process
• Collaborate with cross-functional teams to ensure a seamless workflow
• Analyse current operational processes and performance, recommending solutions for improvement when necessary
• Space mapping and planning

Project

• Manage the scope of ad hoc projects to ensure the quality and deliverables within the stipulated time.
• Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
• Organizing, attending, and participating in stakeholder meetings
• Documentation and following up on actions and decisions from meetings
• Preparation of necessary presentation materials for meetings

Sustainability Efforts

• Manage the sustainability reporting, analyzing results and provide valuable information for decision-making.
• Implement green initiatives and suggest sustainability ideas to reduce carbon footprints.

Your Background:

• Degree holder with at least 5 years of proven experience as senior office administrator
• In-depth understanding of office management procedures and policies
• Meticulous, analytical, organized, resourceful, independent, self-motivated and enjoy challenges
• Strong interpersonal, written and communication skills
• Excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively
• Mature and adaptive and able to interact well with all levels of stakeholders
• Flexibility to adapt to a fast-paced and rapidly changing environment.
• Ability to work independently and as part of a team.
• Highly proficient in Microsoft Office (Excel, Excel Formulas, Pivot Table, PowerPoint, Word, Outlook)

EA License Number : 11C4879

Job Description

• Implement standardized PMO processes and templates within the project.
• Handle the procurement of required hardware, software and manpower resources and the corresponding invoices.
• Bill clients timely according to payment milestones and pay clients/vendors for services we utilize.
• Consolidate progress reports from various Team leads to be reviewed by Project Manager.
• Schedule progress meetings on project status and write minutes of meetings.
• Carry out onboarding and offboarding activities of team members.
• Track various types of assets issued / loaned to the project or staff, which are owned by project / client / subcontractor and vice versa.
• Solicit status update from project team on project action items and issue.
• Track the status of SR/CRs and submission of deliverables, etc
• Provide general admin support.

EA Number: 11C4879

Job Description:

• Highly organized, excellent planning skills with strong Project Management background
• Has sufficient credibility and gravitas, and ability to work with and relate to a highly demanding internal set of stakeholders across the globe
• Banking Industry
• Appreciation of how all the architecture, policies and governance are applied to delivery of the project
• Significant experience of large scale IT application
• Experience in Agile and Waterfall Models.
• A direct, straightforward style, able to cut to the core quickly
• Excellent people and team management skills, able to manage upwards and influence in a complex environment.
• Strong project insight skills, including ability to anticipate issues and risks.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Description

Position

In a challenging and multicultural environment, we seek a senior project management lead to manage the Project management (PMT) team and to drive the complex programs/projects, part of the control tower section.

Mission: by mobilizing and managing project teams and contributors, you will conduct projects from inception to completion, to reach the project goals in terms of quality, planning and budget.

Within an international environment, you will have to liaise with all kind of stakeholders and align your resources to the target set together with the business in order to meet the bank objectives.

Main responsibilities

• Manage the list of IT projects in Banking domain, collaborating with leadership across the departments and prioritize projects based on the business need.
• Direct the work of Project managers and provides managerial oversight for multiple projects.
• Act as point of escalation for the Project management team.
• Create and develop a governance structure for efficient stakeholder management
• Promote the project management service
• Develops organizational project management capabilities through training, coaching, and individual meetings/discussions
• Develop strategy for control and governance structures to ensure desired outcomes across the projects
• Monitor and analyse project metrics and to propose improvements and cost savings for future projects
• Ensure successful delivery of all projects against cost, time, scope, quality and security measures
• Operate autonomously and handle large scale APAC/EMEA regional IT projects by understanding local regulations.
• Clarify the needs of the client and translate them into rigorous requirement lists
• Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues
• Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact
• Define, measure and report project KPI with right level of information
• Identify right resource within teams and constitute / coordinate project team members
• Report or escalate any important risk and issues to Sponsor and local management for appropriate action
• Create, review or adapt when necessary existing processes to make them more relevant, efficient and optimal
• Communicate to Sponsor any change with right level of information and manage to get his approval
• Follow, report budget actual/forecast to project stakeholders and local management
• Set relevant control in place to ensure that what has been delivered meets requirements validated.
• Manage and document the project hand over with production teams
• Continuously improve project management toolkits and methodologies

Qualifications and Profile

This position requires a minimum of 8 years of relevant experience, ideally in a banking environment.

• Leadership
• Excellent team management skills
• Strong ability to understand the big picture
• Ability to drill down complex issues to simple comprehensible terms
• Demonstrated skill to work across functions, regions and cultures
• Excellent problem solving and conflict resolution skillset
• Strong communication with wide variety of individuals at all executive levels
• Ability to Influence and motivate

Functional

• Expertise in project cycle management and methodology
• Ability to anticipate and manage risks
• Hands on knowledge and understanding of Infrastructure main components
• Strong project management experience with ability to work on multiple projects at the same time
• PMP or other certification would be a plus

Technical

• Experience in dealing with detailed IT Architecture in banking industry.
• Practical knowledge in Network, Security, Data Center, Windows, Linux, Aix, VMware, Citrix, SAN, Kubernetes and Middleware components.
• Exposure working with DevOps & Cloud technologies.
• Familiarity in handling Cyber Security and regulatory projects.
• Strong experience in working with tools like MS Project, Excel, PowerPoint, Word, and Visio.
• Understanding of software development will be a plus

Other Professional Skills and Mindset

• High organizational skills including time management
• Excellent verbal and written communication across all levels of the organization
• Team player mindset
• Able to cope with multiple technologies, environment and teams, with high pressure
• Good influencing, negotiation, conflict resolution and data analysis skills.

EA Number: 11C4879

About the role:

• Re-engineer end-to-end processes, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process-defined documents.
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Troubleshoot reported issues and coordinate across teams (stakeholders, developers, infrastructure teams) to resolve them.
• Manage projects and monitor timelines.
• Collaborate closely with regional and country teams to ensure timely project delivery and issue resolution.
• Create user stories in JIRA for tracking until completion.
• Attend project stand-up meetings to discuss project status.

Your background:

• Minimum 5-7 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Technical knowledge in web services, application development (Java), HTML/Angular-based UI, and role-based access matrix.
• Proficiency in English and Chinese is required, with additional proficiency in Cantonese considered advantageous for interacting with Chinese clients.

EA License Number : 11C4879