Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.
We are looking to hire a Project Manager, to join us in an exciting engagement. This is a rewarding role that requires candidates to lead a team of Application Support Engineers and exercise their technical skills and soft skills in managing user incident tickets and resolving them to closure for a Singapore public sector organisation.
Responsibilities
1. Overall responsibility for managing and coordinating the performance and delivery of Services in the engagement.
2. Overseeing the day-to-day project activities.
3. Co-ordinating meetings between the project team, the public sector organisation and other third parties as required.
4. Highlighting outstanding issues, problems, and problem resolutions.
5. Updating the public sector organisation’s Project Manager on the progress of the project.
6. Meeting service level agreements (SLAs) for response time and resolution time.
Experience:
1. Minimum 5 years relevant experience working in IT application projects.
2. Experience working in Singapore public sector projects
Education & Certifications:
1. Bachelor’s Degree in Computer Science or a technology-related field.
2. Project Management certification, such as PMP or equivalent.
3. ITIL Foundation certification.
Personal characteristics:
1. Strong English verbal and written communication skills.
2. Good work attitude.
3. Fast learner and able to quickly understand complex systems.
4. Quality conscious.
5. Strong sense of responsibility, accountability, and customer service.
6. Excellent stakeholder management skills.