Total 1,882 Business Management / Project / Planning job vacancies in singapore tanglin road

・At least 5 years of management experience in the food and beverage industry

・Minimum Diploma with franchise knowledge

・Strong willingness with GRIT to learn & have new challenges & exciting experiences in diverse & tough situations for personal career growth

・Sense of ownership

・Resilience

・Visionary Leader

・Goal-driven Problem Finder & Solver

・Curious & Humble Learner

・Fact-oriented & Precise analyser

・Proactive Thinker & Doer

・Creative Solution Provider & Doer

・Never Give Up Mentality Coacher & Teacher

・Good communication and interpersonal skills

・Agility

・Understand & Master the Hoshino brand in many aspects as a future brand ambassador to explain & guide overseas franchisees.

・Pass the assessment of kitchen & bar within 3～4 months.

・Pass the assessment of Certified Trainer within 6～7 months

・Lead one outlet as OIC to build up a "Happy Cycle" outlet achieving KPIs in all areas, EX, CX, & Financial Results within 9 months.

・3 months: Diverse kinds of training with internal active & hands-on projects including supporting our overseas businesses to solve our REAL issues on ground.

・After 1 year intensive training including some projects we will give the confirmation then assign as overseas development manager.

Details:

・48 hours per week 6 off days per month

・Up to 75% Staff Discount and other medical benefits

・Remuneration Package base on experience and qualification

・Attractive monthly performance incentives, strech goal bonus, allowances

F&B cultures after the selection process.

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Key Responsibilities

• Requirements Analysis & Elicitation

• Responsible to identify and define detailed functional specifications based on the business requirements document

• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 8-10 years

• Experience in Digital Channels and in transaction banking. 5 years+

• Understanding of Technology but no need to have coding experience

• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

• Knowledge of Technology trends eg. how does a digital bank approach digital channel?

• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements

• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs

• Strong analytical and problem-solving skills

• Strong presentation and meeting skills

• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

• Highly resourceful and self-motivated

About Sanofi:

We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

About the job:

The South East Asia and India MCO (Multi-Country organization) has countries with different growth trajectories. For some of the countries the go to market model has to be improved via digitalization and further transformation with a performance driven approach.

· The PMO is a member of the Vaccines MCO LT (Leadership Team.

· The PMO is a critical role that helps the GM (General Manager) of the MCO and the Vaccines MCO LT effectively manage their priorities, facilitate the governance and act as an interface to connect the dots with their teams and the rest of the organization.

· The PMO role often includes components of strategy, facilitation (enabling leaderships team to work together and getting to decision faster), project management (leading highly important projects in white spaces), and bridges building (connecting the dots within the leadership team and with the rest of the organization).

· The PMO partners closely with both the MCO Leader and its leadership team (LT) on a daily basis to run and monitor transversal priorities and deliver high impact projects.

Role Responsibilities

· Provide strategic, tactical and operational support to initiatives supporting growth and innovation for Pharma or Vaccines GBU in the MCO

· Lead GBU governance and strategic agenda

· Drive transversal projects with the Leadership Team

· Support meetings hosted by GM (GBU Leadership Team, Governance meetings)

· Follow up the meeting outcomes and action items

· Help sustaining the right environment & support for Leadership Team

· Conduct analysis and create presentations to advance GBU agenda

Strategic Context

· Lead, coordinate or support projects and initiatives for business growth and delivering on priorities within GBU and as One Sanofi

· Initiate projects to accelerate transformation

· Work on improving existing project management methodology (process, tool..)

· Collaborate with all departments for alignment and impact

· Support the development of innovation initiatives in country and facilitate the follow of their roll-out

About you

Main Requirements

· Experience in Marketing and/or Project Management

· Experience in leading project teams involving different functions is a plus.

· Understanding of the market, competition and future trends, and good understanding of our value chain.

· Ability to take data-driven decisions based on customer needs.

· Ability to manage relationships across various stakeholders

· Role model of PTW behaviours.

Critical experience required to be successful in the role:

· Excellent presentation and interpersonal skills as well as influence, negotiation and conflict resolution skills

· Fluent in English and local language when needed

Job Brief:

We are looking for Project Executive / Senior Project Executive / Assistant Manager (Delegation & Training) for our organization that specializes in corporate training and overseas business mission trips. The successful candidate should be an independent individual who can manage all administrative, project management and business development work with minimal supervision. On-the-job and specialized training are part of benefits of this role. The role will potentially travel overseas for short term overseas assignments. Experienced and capable candidate will be considered for higher positions. This role has high ample career progression for the ideal candidate.

Responsibilities:

• Liaise with external stakeholders, including clients’ programme OIC, government officials, visiting organisations, tour agencies and other stakeholders pertaining to administrative arrangements
• Search, connect and liaise with potential organisations to explore corporate visits and other collaborations
• Liaise with speakers / potential speakers to explore sharing sessions
• Handle all administrative and operational matters pertaining to clients’ programme needs. This will include booking of training venues, refreshing catering, lunch arrangements, liaison with tour guide and tour agencies, planning on R&R activities and other matters
• Follow, lead and guide client delegations during programme runs
• Do translation and interpretation (between English and Chinese) for daily tasks and during delegation visits
• Do write up and simple design for social media channels (i.e. Wechat, Facebook) and be able to film short video clips and do minor edits
• Independent individuals, who can handle daily operations without minimal supervision, will be considered for Senior roles

Requirements:

• Preferably 2-4 years of working experience and preferably in professional corporate training / government or related sectors
• Fresh graduates with no experience are welcome to apply for the entry level position
• Preferably minimally Junior College / Polytechnic or equivalent level and above
• Experience and knowledge of working with local and overseas corporate organisations, government bodies will be an added advantage
• Good verbal and written communications skills in both English and Mandarin
• Demonstrate independent programme / project management and administrative skill sets
• Capable of handling multiple projects at one-time
• Capable of handling different partners / stakeholders at one-time
• Self-motivated and comfortable in working in fast-paced environment
• Only Singaporeans or PR will be considered

About Singapore Economics and Management Institute (SEMI):

SEMI is a local organization that focuses on corporate training, business advisory, overseas business missions, business match-making. culture and global immersion programmes. We take pride in customizing our training programmes for each and every partner to ensure that their learning and take-aways are fully optimized and relevant to their current jobscopes. We seek long-term partnerships with distinguished client organisations.

Job Description:

• Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing, exposure, pnl, VaR, invoicing matters and more), escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
• Understand and challenge CTRM’s enhancement requests from users, in order to liaise with development team.
• Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications.
• Operation and problem solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, network, infrastructure and development teams.

Requirements:

• Must have: Working experience of minimum 4 years in the field of IT software applications in the commodities trading business with involvement in business applications change management and day-to-day operation and support
• Bachelor's or Master's degree, preferably in an IT related field
• Excellent communication and presentation skills
• Good analytical and technical skills (SQL, Oracle DB, basic programming) as well as a good perception of user needs and business processes
• Good knowledge of Microsoft products
• Team player
• Self-motivated with the ability to prioritize tasks
• Able to work in a high pressure on-call environment with changing priorities
• Proactive and customer focused with a “make it work” mentality
• Highly responsive, energetic and enthusiastic
• Resourceful and able to think creatively and adapt

We are the executive search and HR solutions provider. We are constantly looking for suitably qualified and motivated individuals to join our growing team!

Description:

• New business development.
• Sourcing of potential clients through own contacts or developing a new client base.
• Get in touch with clients regarding requirements and descriptions of job openings, business process outsourcing or HR solutions.

What's on offer:

• Flexible work hours, partial or full WFH arrangements.
• Full commission-based, profit-sharing or basic with commission.
• Unlimited earning potential.
• Full admin support and support from the Consulting Manager to match candidates.
• Full in-house support and resources for BPO and HR solutions.

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Job Description & Requirements

The Business Development Director leads all business development efforts within the organisation, including the development and implementation of business development strategies and activities.

He/She spearheads business growth through expanding current businesses and exploring new markets and opportunities. He/She also leads business development activities through cross-function collaborations. He/She grows the market share of the organisation through partnerships, Joint Ventures (JV) and Mergers and Acquisitions (M&A).

He/She is assertive and insightful, and possesses strong business acumen that enables him/her to seek out new growth opportunities. He/She keeps abreast of market trends, industry events, competitors and clients' needs in order to pursue growth opportunities. He/She is able to respond quickly to improve the effectiveness of current plans to ensure success in a competitive and global market place.

He/She maintains rapport with potential and existing clients, and networks extensively outside of the office to develop business relationships.

Responsibilities

• Communicate business development strategies with key internal stakeholders.
• Confirm business agreements with identified partners, suppliers and vendors according to existing market expansion plans.
• Define research scope and objectives to understand business environment.
• Develop plans for new market entry, existing market expansion and resource management.
• Drive engagement with new target customer segments with other departments.
• Evaluate business opportunities using business analytical tools.
• Evaluate new businesses and regional relationships to increase market share through partnerships, Mergers and Acquisitions (M&A) and Joint Ventures (JV).
• Evaluate strategies to leverage relationships and network for business opportunities and partnerships.
• Lead M&A, JV and partnerships negotiations.
• Lead conversion of proposals to confirmed M&A and JV deals.
• Lead delivery of solutions to clients' needs with other departments.
• Lead identification of opportunities to enhance current products and services with internal stakeholders.
• Lead monitoring of targets and goals with internal stakeholders.
• Lead relationship building with industry players.
• Perform cost-benefit analysis of M&A, JV and partnerships deals.
• Review business development strategies to ensure alignment with overall corporate strategies.
• Review due diligence reports on M&A and JV deals.
• Review emerging trends and market movements to identify potential revenue streams and business threats.
• Work with internal stakeholders to adapt existing products and services for new markets and business opportunities.

Nearest MRT: Changi Airport
Contract Duration: 6 Months
Working Hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)
Basic Salary: Up to $6,000 per month

Job Responsibilities:

· Partner key divisions in strategic and operational financial planning.

· Develop financial models and business analysis to support strategic and financial decisions

· Support the monthly closing, forecast, and budget exercises in updating data, consolidating information, and developing reports, including impactful trends and variance analysis

· Support fee review process, including ensuring timeliness of review and addressing of clarifications.

· Support the update of the master listing of fees and charges

Job Requirements:

· Bachelor’s Degree in Accounting and Finance, or equivalent.

· At least 3 years of relevant experience, preferably in the public sector.

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Library & Archives Solutions Pte Ltd (LAAS) incorporated in 2000, is a wholly-owned company of the National Library Board (NLB) of Singapore. It is created to be the sole distributor of products and services of NLB. The Company plans to reach out to the library industry to exert leadership in library innovations, as well as provide assistance to libraries that wish to expand their services and grow their capabilities. It also aims to provide productivity tools to reduce the cost of operations for clients, and to enable libraries to embrace digital technology to better serve users.

The Senior/Project Manager is required to plan, design, manage and oversee the development, implementation, integration, support and operations of new and existing application systems and digital services that create value for customers.

What you will be working on

• Oversee the design, development and implementation of web applications, technology services and integration of application systems across different technology platforms.
• Translate high-level requirements and reference use cases to develop into detailed process flows, wireframes and mobile, responsive UX design systems.
• Conceptualize, innovate and perform feasibility study of new or improved products and services based on user requirements.
• Work closely with users on leveraging IT to effectively support their business needs and services as well as to improve current work operations and innovation of new services.
• Prepare proposal and storyboarding of IT solutions to get buy-in from users and managements.
• Manage the vendors and contracts to ensure that the performance of vendors and deliverables are in accordance to the tender and service level agreements.

What we are looking for

• Relevant IT degree or equivalent experience with advanced degree.
• At least 5 - 8 years of relevant working experience in IT environment.
• Possess experience in IT application development & maintenance, and experience in managing the entire Software Development Life Cycle (SDLC).
• Possess experience in web and/or mobile development technologies such as HTML5, CSS3, JavaScript libraries and frameworks.
• Experience in agile development process and user experience design is desired.
• Knowledge of technologies like library management/automation systems, IoT and RFID has an added advantage.
• Good working knowledge of Quality Management Systems and ISO 9000 standards.
• Good interpersonal and communication skills to manage relevant stakeholders.

Availability : Dec 2024 /Jan 2025

Interested applicants, please email your detailed resume, stating your current and expected salary, date of availability and contact number to: [email protected]

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for applying.

This is an exciting time to join the Publicis Family, which this role gives you the opportunity to work with a renowned and exciting new client of ours.

We are looking for an individual who can help to reinvent clients and guide them through their business transformation. This role will require the individuals to be proactive, entrepreneur-minded, open-minded, nimble and agile to work on an ever evolving client business and create/deliver award-winning digital performance media campaigns using in-house solutions (eg: Growth OS) whilst managing day-to-day planning, buying, implementation, optimization and reporting requirements for client’s business needs. The individual has to show good conduct of being a team player and deliver outcomes for the benefit of the team/Publicis Groupe.

Expectations of a Performance Planner:

1. Planning:

• Assist the Manager/Director to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan business unit.
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.
• Be familiar and become the power user of all trade and inhouse tools to conceptualize the media plans and justifications, especially in providing analytical view of the results (eg: Nielsen, Similar Web, Google Ads Manager, Meta Ads Manager, etc.)
• Work closely with the Strategy Manager and/or Director to jointly drive media strategies and solutions during brand planning, QBR and any senior client facing discussions.

2. Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet campaign goals.
• Liaise with creative agencies for material (creative/content) submission.
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Display, Video, Search, Social, Programmatic, E-Commerce etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.

This is an exciting time to join the Publicis Family, which this role gives you the opportunity to work with a renowned and exciting new client of ours.

This role requires the individual to provide a consultative experience to media teams, clients and senior stakeholders in Publicis on understanding of media strategy and its role to resolve advertisers’ business needs and challenges. The individual is also responsible to drive growth with the business account leads in existing and new client relationships whilst navigating upsell/cross-sell Publicis Groupe solutions. This role will cover Singapore AOR work with possible cross-market collaboration with Malaysia / other SEA markets.

Key Responsibilities:

• Quickly gains an understanding of the client’s business, product lines and strategic framework and utilizes that knowledge to establish credibility internally across key markets and stakeholders.
• Acts as a point of regional contact on assigned rollout of strategic frameworks for clients and internal functional teams.
• Evaluation of media strategy in alignment with brand strategies to support client-facing teams for QBR, Brand Plans and any senior level discussions – objectives, audiences, channels, role for media.
• Create media sufficiency strategies for annual brand planning and QBR discussions.
• Supports the sharing of local / regional insights to help inform strategic monitoring and alignment across Rest of the world.
• Possesses up to date knowledge of all work in progress to manage internal and client expectations and is regional ‘go to’ for current implementation status updates.
• Works with local teams to support Media planning efforts, in context to global frameworks, to jump in with Media Planning / Cross-Channel analysis and planning tools.
• Works closely with Global teams and Project Managers to develop and manage project and implementation timelines.
• Responsible for alerting Management of any significant client changes or barriers that may/will impact delivery and/or timelines.
• Ability to support teams on award writing submissions during trade award seasons.
• A power user of both trade and internal Publicis tools with intrinsic understanding of the role of each data, which are used to create strategic support for the business / project assignments.
• Work with peers and wider agency/consultant partners to remove barriers in project assignments.

My client is a well-established logistic firm with strong presence in APAC. They are seeking for a Finance Business Partner to support its transformation program and this role will act as a liaison between the finance function and the Agency Services division, reporting to the Group Head of Finance Planning & Analysis.

Key Responsibilities:

• Provide financial analysis and insights to drive business performance.
• Collaborate with Agency Services teams to understand goals and challenges.
• Translate financial data into actionable recommendations.
• Integrate financial considerations into operational decision-making.

Requirements:

• Experience in financial analysis and business partnering.
• Strong communication skills and ability to work with cross-functional teams.
• Familiarity with ERP systems is a plus.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Job description:

• Work with the different stakeholders to develop the strategic priorities and work plan for upcoming programmes
• Coordinate and prepare the Centre’s annual work plan and financial budget in discussion with the relevant clinician leads and operations team
• Organise clinical, operational and financial data for regular reporting at department
• Coordinate department's meeting and handle minutes writing
• Manage the office seating plan for the Centre with assistance of the administration team
• Any ad hoc duties as per assigned

Requirement:

• Bachelor’s Degree in Business / Administration, Finance, Science, Engineering or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

** JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

1) Researching and identifying new business opportunities, including new markets, growth areas, trends, customers, partnerships, and products.

2) Developing and maintaining strong relationships with clients, partners, and stakeholders to drive business growth.

3) Creating and implementing strategies to achieve business goals and objectives, including market entry strategies and sales plans.

4) Leading negotiations and closing deals with potential clients and partners.

5) Analyzing market trends and competition to inform business strategy and decision-making.

6) Working closely with sales, marketing, and product development teams to align efforts and share insights.

7) Monitoring and reporting on business development activities, progress towards goals, and market trends to senior management.

8) Attending industry events, conferences, and networking functions to promote the company and build connections.

9) Managing budgets related to business development activities and ensuring a good return on investment.

10) Gathering and analyzing customer feedback to improve products and services.

Key Responsibilities:

• Group IT Management: Oversee all IT infrastructure, security, and systems across the CÉ LA VI Group, ensuring consistency and efficiency in all global locations.
• Project Leadership: Manage and implement IT projects across the group, ensuring timely delivery and alignment with business goals.
• Technology Adoption: Drive the adoption of new technologies and systems that align with the group’s strategic objectives, particularly cloud-based platforms and F&B-specific systems.
• Operational Stability: Provide a high level of support and ensure the operational stability of all company systems and technologies.
• Compliance Management: Ensure adherence to IT policies and procedures, regularly updating and maintaining these policies to reflect industry best practices.
• Stakeholder Engagement: Build and maintain strong relationships with internal stakeholders, key vendors, and partners to support the group’s IT needs.
• Budget Management: Prepare and manage both Capex and Opex IT budgets for the group, ensuring cost-effectiveness and alignment with strategic goals.
• Strategic Planning: Participate in the planning and implementation of future systems and technologies that align with the company’s long-term business needs.
• Change Management: Take ownership of and drive changes that contribute to the company’s long-term growth and success.
• Guidance and Support: Provide expert guidance on best practices for the use of systems and technologies within the company.
• Problem Solving: Utilize strong analytical skills to develop effective solutions and alternatives to address complex IT challenges.

• SAP Business Analysis: Understanding and interpreting SAP Transactions and relating them to business processes.
• Ability to understand technical details, integration, and functions of multiple applications/complex systems
• Review SAP data and suggest process optimisation.
• Articulate requirements to technical teams in a variety of ways, including via logical diagrams, use cases, data samples, and anecdotes
• Act as bridge between IT and business teams
• Oversee cleansing and validation efforts as part of SAP data migration
• Documentation: Create and maintain detailed documentation to support the business processes.
• Strong Communication and collaboration skills
• Expertise in SAP modules
• Financial Accounting (FI),
• Sales and Distribution (SD)
• Materials Management (MM)
• Knowledge of ABAP
• Experience in Unix / Linux / Mac environment
• Exposure to cloud environments / AWS

eCommerce / Retail / SAP

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Job Scope:

• Work closely with different business units in providing value-adding advice and support to attract, retain, train, develop and engage company employees
• Administer and execute HR functions and processes which including but not limited to recruitment, orientation, benefits, compensation, awards, communication and staff wellness
• Plan, attend and follow-up for scholarships and sponsorship events to ensure there is a strong pipeline of allied health talents
• Conduct regular dialogue sessions with employees and serve as a neutral channel for employee feedback to build an open and trusting culture in the company
• Provide support and participate in company’s innovation initiatives including charity activities, wellness, staff suggestion and work improvement review projects
• Undertake any other projects as assigned by the Head of Unit

Job Requirements:

• A Degree in Human Resource / Business Administration or equivalent
• At least 3 years experiences in business partnering / talent sourcing
• Familiar with local employment legislations and practices
• Highly proficient in MS Excel and PowerPoint

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Your key tasks 

• Overall planning, execution and leadership of change the bank projects for Avaloq’s customers major global bank. Includes working with the required Avaloq units (Solution Architect / Consultants, Infrastructure, Support Services, Regional Banking Operations, customer representatives, etc) and partner resources, where applicable.to define project objectives and execute defined project plan.
• Preparing project budget and subsequently, commercial offers in close cooperation with the Avaloq Solution Architect / Consultants and Key Account Managers for their submission and negotiation with prospective and existing customers.
• Achieve defined objectives of the projects (scope, quality, time, budget, reporting, project staffing (internal Avaloq and external partners) and post project reviews).
• Consulting and coaching of the customer's project managers and team to leverage best practices and business processes reflected in Avaloq’s Banking Reference.
• Concurrently leading projects and support pre-sales offers to prospects.
• Ensures deliverables are timely and of good quality

PURPOSE OF THE JOB

Provide professional and prompt customer service through the creation of a rewarding end-to-end journey in different customer touchpoints. Support the IKEA for Business Sales Support Specialist in initiating business development activities, including establishing, verifying leads, and following up through multi-touchpoint initiatives to provide a base for sales activities. Manage and provide various sales support information to enable the selling team to engage and meet our customers’ needs in all touchpoints.

RESPONSIBILITIES OF THE JOB

• Contact (via phone call and email), qualify and maintain all incoming inquiries via the designated IKEA for Business website before assigning the enquiries to the B2B operations team or other respective business units.
• Contact (via phone call and email), qualify and maintain all incoming inquiries via email and/or contact number before assigning the enquiries to the B2B operations team or other respective business units.
• Maintain communication with new business leads and ensure that the client’s concerns are addressed promptly throughout all touchpoints.
• Pair appropriate visual materials when communicating with leads via email.
• Maintain and update the existing CRM and customer record/s.
• Support the IKEA for Business Sales Support Specialist during face-to-face meetings with business clients in-store or on-site.

Key responsibilities:

1. Service Performance Management:

• Maintain and analyze weekly service performance reports to monitor key performance indicators (KPIs).
• Identify trends, challenges, and opportunities for improvement in service delivery.

2. Administrative Follow-up:

• Coordinate administrative tasks related to ongoing service operations, ensuring timely resolution of issues.
• Liaise with internal departments to facilitate communication and streamline processes.

3. Trade Route Development:

• Conduct research and analysis on potential new trade routes, assessing market demand, competition, and feasibility.
• Prepare reports and presentations to support decision-making for new service launches.

4. Collaboration and Communication:

• Work closely with sales, operations, and customer service teams to ensure alignment on service offerings and performance.
• Participate in cross-functional meetings to share insights and gather feedback on operational performance.

5. Data Analysis:

• Utilize data analytics tools to assess route profitability and operational efficiency.
• Prepare detailed reports on trade lane performance, providing actionable insights to senior management.

6. Market Research:

• Stay updated on industry trends, regulations, and competitive landscape to inform strategic planning.
• Engage with partner to gather customer feedback.

7. Documentation and Reporting:

• Ensure accurate documentation of trade routes, service agreements, and performance metrics.
• Regularly report findings and recommendations to management to support strategic initiatives.

Assist and report to the Manager at site.

Ensure site works are carried out according to the approved technical drawings, quality procedures, ISO and EHS requirements.

Coordinator with consultant, sub contractor and team members for smooth operation of works.

Ad-hoc matters as assigned by the PM.

EA Licence No. 16C7962

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

This is a 5-month contract role

What will you do?

1. Requirement Gathering and Analysis:

• Work with stakeholders to elicit and document detailed business and functional requirements
• Translate business needs into technical specification for the development team
• Work with UI/UX designer in providing low-fidelity design prototypes with good grasp of UI/UX principles
• Develop and maintain a prioritized product backlog
• Support development team with sprint planning and daily scrums
• Work with project/product manager in facilitating workshops and meetings to gather and refine product requirements.
• Conduct analysis of existing products relevant to mental health, mental wellness, behavioural changes, and user feedback to inform product roadmap decisions.
• Identify and define KPI metrics to assess product performance and identify opportunities for improvement or optimization.

2. User Stories and Use cases

• Create comprehensive user stories and acceptance criteira
• Develop use cases and scenarios to illustrate user interactions with the app.
• Work with stakeholders to elicit and document detailed business and functional requirements

3. Stakeholder management

• Work closely with project manager
• Act as a liaison between business stakeholders and development team
• Ensure clear communication and understanding of project goals and requirements
• Mange stakeholder expectations and ensure their needs are met throughout the project lifecycle.

4. Quality Assurance

• Collaborate with QA teams to define test cases and ensure thorough testing of the app
• Participate in user acceptance testing (UAT) and validate that the final product meets the business requirements

5. Document and Reporting

• Maintain comprehensive project documentation, including requirements, user stories and process flows.
• Provide regular updates and reports to stakeholders on project progress, risks and issues.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 5 years of experience in product management, business analysis, or product ownership roles within the tech industry.
• Experience in healthcare is a plus.
• Strong understanding of product management principles, including requirement elicitation, roadmap planning, and agile development methodologies.
• Excellent analytical skills with the ability to translate complex business needs into clear and actionable product requirements.
• Effective communication and stakeholder management skills, with the ability to collaborate across diverse teams and influence decision-making.
• Familiarity with data analytics is a plus.
• Knowledge of SaaS requirements for medical device ISO 13485 will be plus
• Proven experience as a business analyst in mobile app development projects and administrative dashboards
• Familiarity with full-stack solutions
• Experience in SaaS registration
• Understanding of full-stack development frameworks and technologies
• Ability to understand and create technical documentation
• Ability to create clear and concise and user stories, use cases and process flows
• Ability to create acceptance criteria, test cases and UAT
• Experience with Agile methodologies
• Knowledge of SaaS requirements for medical device ISO13485 will be plus

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner