Primary Objective:
• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to
these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement
appropriate strategies to prevent or minimize loan default or NPL.
Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
Key Responsibilities:
• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to
these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement
appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good
customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on
competitors’ offerings to achievement product/service competitiveness to meet target revenue.
Requirements:
Bachelor Degree - Business, Accounting, Banking, Finance, Economics or other related disciplines.
Preferred level of Experience (by years/function/industry):
• Minimum 3-5 years MME banking experience with good business network and proven track record of
acquiring new business accounts.
• Minimum 3-5 years working experience in credit with exposure to credit risk management and commercial /
corporate including credit processing, evaluation and appraisal.
• Possess strong credit writing and analytical skills
• Able to work in a high pressure environment as well as in a team
• Excellent verbal communication and Interpersonal skills
• Proactive, energetic, result oriented and possess good business acumen