Total 24 it specialist job vacancies in Manufacturing / Production category in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Job Responsibilities:

• Training Programmes & Materials Development: Design the flow and create engaging PowerPoint presentation.
• Strategic Storytelling:Develop materials that integrate scientific details and storytelling elements to connect emotionally with the target audience, linking product benefits to their lifestyle.
• Competitive Research:Analyse competitors, highlight key differences and advantages, collaborating with the product team to include relevant competitor insights in presentations.
• Collaborative Approach: Work closely with Compliance and Product teams to ensure materials meet compliance standards, incorporating up-to-date scientific research for regional teams to maintain accurate knowledge.
• Product Presentations: Lead product knowledge sessions before regional new product launches, addressing questions and highlighting product benefits, features and differentiators.
• Regional Training & Sales Team Support: Provide training materials and product information to regional teams.
• Ownership of Materials:Take full ownership of PowerPoint presentations, ensuring they are engaging, up-to-date, and continuously improved based on feedback.
• Cross-Functional Support: Assist the Marketing team, particularly in developing materials for product marketing campaigns, while focusing on training content.
• Continuous Learning:Stay updated on product trends, developments, scientific advancements, and competitors benchmarking to keep training materials relevant and impactful.

Requirements:

• Ability to effectively train regional teams on product knowledge and key differentiators.
• Experience in delivering presentations with public speaking skill is beneficial.
• Highly organised, resourceful and able to plan effectively, meet deadlines supporting the Marketing team in product presentation.
• Positive, motivated, and enthusiastic about creating engaging PowerPoint presentations.
• Experienced in a related industry, particularly with relevant product and nutritional knowledge, is a plus, but not a requirement.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

In the NUS IT Enterprise Services team, we provide platforms, services and tools to deliver common technology capabilities used by systems that cut across multiple application towers (e.g. administrative, student and academic, faculty and research, corporate solutions, and HR/Finance), infrastructure and security.

We are looking for an experienced Product Manager to oversee delivery, ongoing enhancements and support of products under the Enterprise Services portfolio.

Duties and Responsibilities

• Define and own the product vision, strategy, and roadmap for both in-house developed and COTS software solutions across the portfolio.
• Collaborate with stakeholders across NUS IT to identify common needs and opportunities for shared solutions, gather and prioritize requirements for software features and enhancements.
• Ensure that products align with wider IT strategy and goals.
• Partner with architecture and engineering teams to define and maintain technical standards, reusable components, and architectural principles.
• Drive decision-making around product investments, retirement, and consolidation opportunities across the portfolio.
• Establish success metrics and KPIs for evaluating product performance, adoption and business impact.
• Gather and synthesize feedback, market research, and analytics to inform product decisions.
• Stay updated on similar products in the market to keep our offerings competitive and relevant.
• Work closely with engineering team to create prototypes and proof-of-concepts to increase the chances of successful implementations.
• Define and operationalise support model for products across the portfolio.

Qualifications

Experience

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry, inclusive of 3+ years in a technical role, and 7+ years’ experience in project and/or product management.
• Good grasp of modern IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Certification in Product Management (e.g. Certified Scrum Product Owner) will be an added advantage.
• Experience in Higher Education industry is a bonus.

Technical Expertise

• Proficiency in Power BI for creating dashboards and reports.
• To effectively work and communicate with both technical and non-technical team members and stakeholders, knowledge of any of the following is an added advantage:

1. Cloud platforms - at least one major cloud provider (Azure, AWS or GCP) and services offered, differences between cloud service models (IaaS, PaaS, SaaS), and performing cost analysis for cloud services.
2. IT Service Management practices, processes and tools.
3. Identity and access management (IAM) systems and concepts – e.g. OAuth 2.0 and OpenID Connect protocols, SSO, MFA, user provisioning and lifecycle management.
4. Enterprise integration technologies and tools - e.g. Enterprise Service Bus (ESB) platforms, API management platforms and message brokers

• Experience with generative AI technologies is an added advantage:

1. Using and/or integrating AI services via APIs (e.g. OpenAI, Anthropic, Google, or similar platforms)
2. Knowledge of prompt engineering techniques
3. Conceptual understanding of large language models, retrieval augmented generation (RAG), AI agents, etc

• Experience with customer engagement platforms and systems is an added advantage:

1. Email service providers and deliverability management
2. User feedback collection and analysis systems

The Role:

• Prospect, develop and drive sales plans to promote and sell laboratory reagents, consumables and equipment to the institution (universities and institutes) market
• Manage key accounts and identify new customers
• Evaluate customer needs and market competition
• Manage sales strategies to improve market share and profitability for the business
• Provide regular reports to the management team on market / customer / sales trends
• Report market trends of new & existing products in the local market
• Develop SPD Scientific company image in the market as a reliable partner for all their needs

The Pre-requisites:

• Tertiary education in Scientific field
• Prior sales/lab experience in Industrial testing laboratories is a plus
• Excellent written and verbal communication and interpersonal skills
• Proven ability to build relationships, influence customers at all levels
• Team player with the ability to work independently
• Professional, self-motivated, focused and creative

Product Knowledge and Support:

• Develop a deep understanding of the company's product portfolio.
• Provide technical support to customers and the sales team regarding product features, specifications, and applications.
• Assist in the preparation of product documentation, including datasheets, manuals, and user guides.

Sales Support:

• Collaborate with the sales team to respond to customer inquiries and provide product-related solutions.
• Assist in preparing quotes, proposals, and presentations for potential clients.
• Support the sales team in managing customer accounts and tracking sales orders.

Customer Service:

• Address customer questions and concerns promptly and professionally.
• Handle customer complaints and work with the relevant teams to resolve issues effectively.
• Ensure customer satisfaction by following up on orders and service requests.

Market Research and Analysis:

• Conduct market research to identify trends, competitor products, and customer needs.
• Provide insights and feedback to the product development team to enhance existing products or develop new ones.

Documentation and Reporting:

• Maintain accurate records of customer interactions, sales activities, and product issues.
• Prepare regular reports on sales support activities, customer feedback, and product performance.

Training and Education:

• Conduct training sessions for the sales team and customers on product features and best practices.
• Develop training materials and resources to support ongoing education efforts.

Collaboration:

• Work closely with the product development and marketing teams to ensure that the sales team is equipped with the latest product information.
• Coordinate with logistics and operations teams to ensure timely delivery of products to customers.

Continuous Improvement:

• Identify areas for process improvement within the sales support function.
• Suggest and implement improvements to enhance customer experience and operational efficiency.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Experience: Previous experience in sales support, customer service, or a related role.

Skills:

• Strong communication and interpersonal skills.
• Technical knowledge of the company's products.
• Problem-solving abilities and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

SPD Scientific is a leading distributor of laboratory reagents, instruments and solutions to the lifescience, diagnostics and industrial markets. The company is committed to provide high quality products and solutions to improve accuracy and efficiency to laboratories across a wide market segment.

About the job

Introduce and promote labwares and consumables and general equipment product lines, garnering market awareness as stipulated by the management in terms of given demographics, industry and technological sectors.

Responsibilities

• Plan selling activities for the assigned territories, identify potential clients through research, networking, and various prospecting methods like cold calling, email campaigns, and social media outreach.
• Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
• Work to meet or exceed individual and team sales targets by closing deals and generating revenue and optimal gross profits for the company.
• Effectively present and demonstrate the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
• Discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfillment of client’ orders.
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to ensure full client satisfaction and convey customer feedback for improvements.
• Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
• Continuously enhance product knowledge and stay informed of market developments, competitors’ activities and products’ information to remain competitive and effective in addressing customers and their needs.
• Any other duties assigned by Senior Management team.

Requirements

• Bachelor degree in Biotechnology / Medical Technology / Lifesciences / Food Technology / Biomedical / Sciences related
• At least 1 year of Sales related experience
• Strong presentation skills and eloquent
• Team player and hands-on in initiatives and projects
• Thrive on challenges, strong problem-solving and analytical skills
• Proficient in Microsoft Office skills

We are seeking for you who is…

• Being passionate in the field of Cell and Gene Therapy;
• Outgoing and enjoying talking to people;
• Capable of working autonomously and as a team;
• Have an academic background of at least a degree in Life Science

The ideal candidate will be accountable for driving sales of our cell culture media products, building strong customer relationships, and expanding our market presence. This role requires a deep understanding of cell culture applications and a passion for delivering exceptional service to our clients.

If you are the person, we invite you to scroll down to learn more about the responsibilities of a Product Specialist!

About InnoCellular

As a spin off company from A*STAR Singapore, InnoCellular Tech Pte Ltd specializes in developing efficient and cost-effective cell culture media for stem cells and specialized cell applications. Renowned for our expertise, we excel in formulating high-performance, consistent, and top-quality biological products essential for pioneering next-generation therapies. Our services encompass a diverse array of options, ranging from ready-to-use basal formulations, to customized media for specific cell types, for RUO or cGMP purposes, all tailored with unparalleled flexibility to meet specific experimental or clinical needs.

Key Responsibilities

• Identify and develop new business opportunities within the biotech and life sciences sectors, in both collaborations and sales.
• Development of sales plan and execution of the plan.
• Regularly visit customers and prospects to maintain relationships and promote products. Engage with customers to understand their needs and present solutions that meet those needs.
• Monitor sales constantly based on opportunities, sales leads and quotations, and follow through on the overall purchasing process.
• Interact with customer to provide technical support and guidance to customers regarding cell culture media applications.
• Collaborate with the marketing team to develop sales strategies and promotional materials.
• Assist in marketing events.
• Prepare and deliver sales reports and forecasts to management.
• To keep up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Qualifications

• Bachelor's degree in Life Sciences, Biotechnology, or a related field. Advanced degree preferred.
• Proven experience in sales, preferably in the biotech or life sciences industry.
• Good knowledge of cell culture techniques and applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• An organized, meticulous, and disciplined person with a good eye for details.
• Good proficiency in written and spoken English and Chinese.
• Willingness to meet people around Singapore as required.

What We Offer

• Competitive salary and commission structure.
• Comprehensive benefits package, including health insurance
• Opportunities for professional development and career advancement.
• Supportive and collaborative work in

and of course.... you will join a friendly and engaged team :)

How to Apply

Interested candidates are invited to submit their resume with a cover letter detailing their qualifications to [email protected] and [email protected].

Please include "Application: Product Specialist (Cell Culture &Media)" in the subject line.

Thermo Fisher Scientific Pte Ltd is seeking a Product Sales Specialist to join our team. Collaborate with a driven group and focus on selling and driving Laboratory Plastics Essential in the South East Asia and Taiwan region. Grow revenue, explore new business opportunities, and introduce innovative products to the market while educating potential customers about their value.

Key Responsibilities

• Educate and engage prospects through detailed communication and value proposition presentations to generate demand for assigned products.
• Work in tandem with the commercial team and channel partners to develop and efficiently implement strategies to meet and exceed lead generation and revenue targets.
• Maintain consistent engagement with customers in existing accounts to improve ongoing customer experience and identify vertical sales development opportunities for both the division and the organization.
• Conduct regular check-ins with both channel partners and customers to stay up-to-date on marketing trends and evolving needs to reinforce product sales strategies.
• Participate in business reviews, training sessions, and workshops to improve product knowledge and sales proficiency.
• Communicate and engage the broader regional team on the efficiency of product sales and marketing campaigns for existing product lines and offer suggestions for future NPIs.

Requirements

• Bachelor's degree in Life Sciences or Biomedical Sciences preferred, or equivalent experience.
• Prior experience as a product specialist or business development role, preferably for laboratory consumables.
• Proficiency to deliver compelling business narratives through effective presentation abilities and an analytical approach.
• Ability to collect and analyze data to transform it into actionable insights.
• Willing to travel up to 40% within the South East Asia & Taiwan region.

Primary role:

• Selling the company's products and services at quota levels, and for managing customer relations in the assigned territory or with named accounts
• Maintain relationships with current customer base and identify opportunities for add on sales
• Prospect and develop new accounts
• Identify sales prospects from cold calls and mailings
• Engage in quotation processing and sales follow up
• Keep informed of new products, services, and other general information of interest to customers
• Achieve sales target, profitability & growth
• Prepare timely sales reports
• Provide timely and prompt response to customers' enquiries
• Liaison with suppliers on sales lead, sales inquiries and marketing activities

Secondary role:

• Ensure a clear flow of communication between customers and various departments
• Assisting in coordinating, developing and maintaining a resource library of sales materials, competitive and industry information files
• Facilitate the execution of marketing materials (brochures, files, premiums, etc)
• Help plan and carry out marketing activities e.g. attendance for seminars and product presentations to customers and colleagues
• Participate in developing long and short-range sales and marketing plans
• Participate in trade shows, exhibits, open house, and product demonstrations
  Attend off-site and in-house training seminars
• Provide ongoing account management ensuring that excellent customer satisfaction levels are maintained at all times

Fresh graduates are also welcomed

Manufacturing Process:

• Operate Tape and reel machine according to the required output.
• Follow standard operating procedures (SOPs) and ensure all documentation is completed accurately.
• Prepare material to be used for tape and reel process.
• Coordinate machine buy off to technician and QA.
• Load raw materials into machines and ensure the consistent supply of materials throughout the production cycle.
• Update batching list / production records.
• Document production data such as quantity, quality, and downtime reports.
• Feedback any rejection / issues encountered during tape and reel process.
• Identify and report any malfunctions or operational issues to the production supervisor.
• Operate vacuum sealing machine according to the required output.
• Prepare packing materials to be used for tape and reel process.
• Update production records
• Identify and report any malfunctions or operational issues to the production supervisor.
• Other tasks related to operations assigned based on business needs.

Quality Assurance:

• Follow standard operating procedures (SOPs) and ensure all documentation is completed accurately.
• Perform incoming and outgoing inspection of finished goods.
• Feedback any rejection / nonconformities encountered during inspection.
• Perform machine buy off prior production run.
• Perform buy off activity for new package.
• Updating / keeping records of any discrepancies found
• Daily updating of inspection result.

Product Specialist (Pharmaceutical, Sales)

6 months contract

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.

Summary:

We are recruiting for a Product Specialist, located in Singapore.

The Product Specialist is responsible for building relationships with key accounts and manages a group of key accounts and territories. The position will develop business opportunities across the Ethicon range of products with the objective of achieving/exceeding the sales and profit targets for both Franchise and Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in our business as a preferred supplier.

Key Responsibilities:

• Achieve / exceed assigned account sales targets & gross profit contribution in key accounts.
• Identify development opportunities and increase unit growth, profitability and market share for target customers.
• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
• Support sales, marketing and franchise teams’ business/functional unit members through a collaborative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
• Manage Account information through effective, timely reports and accurate customer records.
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate our business from competitors.
• Engage in product portfolio management and set strategic directions based on customer needs and business goals.
• To undertake any other duties or responsibilities deemed vital, for the advancement of the Company

Requirements:

• Bachelor’s degree or equivalent in any field, with minimum 1 year of Sales/ any Science experience required
• Must be willing to work long and irregular hours, including weekends
• Ability to conduct sales mapping, Pre-Call Planning and post call review and follow-ups
• Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization

Preferred:

• Preferably with medical device experience.
• Sales experience would be an advantage

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button. Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Responsibilities :

• Responsible for sales & marketing of scientific, laboratory & research instruments to the scientific research community and industries
• Engage key account customers, source out new accounts and other business opportunities
• Provide excellent customer service through product knowledge, handling inquiries and eventual sales order
• Managing product lines from strategic planning to tactical activities

Requirements:

• Degree in any Science discipline (Materials Science, Nanotechnology, Physics, Chemistry, Chemical Engineering, or related field)
• Preferably with at least 1 year of sales experience in the relevant industries
• Candidates without experience are welcome as training will be provided
• Dynamic, self-motivated with excellent interpersonal, comunication and presentation skills
• A team player who is resourceful and able to multi-task

Job Description

• Support Singapore sales team and distributors in ASEAN & South Asia region for all HPLC related sales and product lines.
• Conduct regular sales training and educate sales staff so that they are knowledgeable about products, markets and applications.
• Expand HPLC sales in ASEAN & South Asia market by studying the market potential and scope of expansion in each region.
• Strategize and plan promotional activities with the sales team.
• Participate in various technological seminars, conferences and present Shimadzu HPLC solutions and advanced applications.

Educational Qualifications

• Master or Bachelor's degree in Chemistry, Analytical Chemistry, Biological Science or related equivalent qualifications.
• Proficiency in Excel for reporting would be an advantage.

Other Requirements

• At least 3-5 years of working experience and practical hands-on laboratory experience on HPLC in any field is essential.
• Have a comprehensive understanding of the HPLC technologies and applications, a good understanding of the HPLC business and how to strengthen Shimadzu's position in the market.
• Good understanding of HPLC workflows, customer needs and challenges in the target and emerging markets
• Fluent in English and excellent communication skills are required to communicate with customers, partners and internal team members.
• Strong customer-oriented and sales-oriented attitude is essential.
• Must be willing to travel extensively in ASEAN & South Asia, including India.

We regret that only shortlisted applicants will be contacted.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Conduct market research to identify customer needs and demands.
• Gather customer feedback on existing products and suggest improvements.
• Create product specifications, use cases, and user stories that outline product features and functionality.
• Stay up-to-date with industry trends, competitors, and new technologies and provide insights on any potential impact on the product.
• Attend conferences, trade shows, and other industry events to showcase the product and gather customer feedback

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Company And Products Description

Moleac is an internationally recognized pharmaceutical company based in Singapore focused on empowering patients affected by neurological conditions and brain injuries. Our primary mission is to offer innovative solutions that complement existing therapies, targeting diseases with critical unmet needs.

At Moleac, we specialize in developing natural products derived from Traditional Chinese Medicine, addressing health challenges related to the Central Nervous System. Our flagship product, NeuroAiD, has already gained widespread recognition and is currently available in over 30 countries, benefiting more than 40,000 patients annually. In addition, we introduced a new product called CognivAid last year, and we are now actively working to expand its sales.

Looking ahead, Moleac envisions a future of continuous growth and advancement. Our strategic plans include expanding the range of indications for our existing products, reaching out to new markets globally, and introducing new therapies through the launch of new products. By doing so, we want to make a lasting impact on the lives of patients worldwide.

To meet our challenges, we are currently looking for Junior Product Specialist within the Commercial Development team in Singapore. In this role, you will collaborate closely with another Sales Associate.

What You Will Do:

· Lead and drive independent sales growth in Singapore by promoting Moleac products to expand and enhance patient care;

· Develop and maintain long-term relationships with customers, including doctors, medical specialists, and other KOLs, while also fostering new connections.

· Gather local market information and industry data, contributing valuable insights to inform strategic marketing decisions;

· Take an active role in driving product branding and marketing events alongside the Business Development and Marketing teams;

· Communicate accurate and comprehensive product information, covering details, pricing, availability, and promotions;

· Participate in exhibitions and conferences to represent Moleac, contributing to the expansion of brand awareness in Singapore.

What We Are Looking For:

• Academic degree (MSc, Engineer or equivalent) in Life or Pharmaceutical Science;
• At least 1-2 years of experience in the pharmaceutical industry;
• Ability to detail product properties and clinical trial results
• Knowledge of distribution system and specifics of Rx and OTC pharmaceuticals sales;
• Strong interpersonal and relationship development skills;
• Excellent communication skills, including comfort and proficiency in public speaking;
• Ability to work independently and autonomously;
• Appreciation for teamwork and a multicultural environment;

If you believe you are a suitable candidate for this position, please send your CV and a cover letter (detailing your interest for the position, availabilities and expectations) to [email protected]. We are looking forward to hearing from you!

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To support outdoor broadcast operation on the requirement of power services and the deployment of electrical facility.

Responsibilities

• Advise the team on electrical practises and safe measure in broadcast deployment.
• Assist the TP in his execution of role and to support media playback in production.
• Risk assessment and contingency plan.
• Organize and pre-plan on power requirement in OB operation.
• Field recce and deployment of electrical requirements on the ground of operation.
• Setup of distribution requirement and cabling work for outdoor broadcast.
• To service and monitor power utilities to ensure reliable operation.
• To support the TP in other areas of production e.g., media playback, vision operation when available.
• Preventive maintenance, check, and repair of OB electrical gear.
• Workplace safety & health practices.
• Keep abreast with the technology movement where applicable.

• NITEC in Electrical Engineering or Diploma
• 2 years of relevant experience
• Proficient in power requirement on OB operations, suitcase setup and OB truck deployment.
• Familiar in OB visual operations, assist in media playback function and technical setup.

When you are a part of the team at Thermo Fisher Scientific, you will do important work. Surrounded by collaborative colleagues, you will have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team and help us make meaningful contributions to the world.

Joining us as part of a driven team that shares your passion for exploration and discovery. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make the world healthier, cleaner, and safer.

Location/Division Specific Information

You are joining the Research & Safety Market Division of Southeast Asia & Taiwan (RSD SEATW) within the Customer Channels Group (CCG) of Thermo Fisher Scientific. The RSD SEATW serves academic, research, pharmaceutical, biotech, government and industrial customers by providing them with products manufactured by our company as well as those sourced from other industry-leading suppliers around the world.

In short, we represent a single source for virtually every laboratory need – from lab equipment and instruments, to consumables and chemicals, to life science products, safety supplies and science education products – so our customers can focus on their important work. Represented by our Fisher Scientific brand, we deliver choice and convenience to our customers. We go-to-market through a strong team of professional direct salespeople, a network of resellers and distributors, digital and print catalogs and an eCommerce platform (myfisherstore.com). This position will be based in Singapore.

How will you make an impact?

The role requires one to develop and grow our business in laboratory equipment and instruments used in life science workflows. The product manager is required to understand the market, our product positioning and formulate an approach that will be effective in winning over our competition and contributing to business success. You are to be the go-to person, capable of providing technical/application advice to both internal and external customers. The person will be supporting RSD SEATW sales teams and customers in mainly in Singapore, Malaysia, Taiwan and the rest of Southeast Asia.

What will you do?

The role of a Product Specialist involves managing the development and commercialization of life sciences equipment products including, but not limited to, Biosafety Cabinet, Centrifuge, CO2 incubator, and others.

Key responsibilities of a Product Specialist may include:

• Product Strategy: Developing and implementing a product strategy that aligns with the company's goals and market needs. This involves conducting market research, identifying customer requirements, and defining the product positioning. In addition to managing existing product portfolio, you are responsible for sourcing new brands and new products to meet our market’s needs.
• Market Analysis: Conducting market analysis to understand customer needs, competitive landscape, and industry trends in order to capture market opportunities, develop pricing strategies, and differentiate the product in the market.
• Go-to-Market Planning: Developing go-to-market strategies, including product positioning, messaging, and launch plans. This involves collaborating with marketing and sales teams to build marketing materials, sales tools, and training programs.
• Competitive Analysis: Conducting competitive analysis to identify market trends, benchmark against competitors, and stay informed about industry developments. The information will be used to devise product strategy and make data-driven decisions.
• Sales Support: Providing sales teams with product knowledge, training, and support to effectively promote and sell the products. This includes participating in customer meetings, demonstrations, and conferences to showcase the product's features and benefits.
• Customer Relationship Management: Building and maintaining positive relationships with key customers, opinion leaders, and industry experts. This involves capturing customer feedback, understanding their needs, and incorporating their input into product development and improvement plans.
• Product Performance Monitoring: Monitoring and analyzing key product metrics, such as sales performance, market share, customer satisfaction, and product lifecycle. This information is used to identify areas for improvement, drive product enhancements.
• Regulatory Compliance: Ensuring that products follow relevant regulatory standards and guidelines, such as ISO, FDA, and other industry-specific regulations. This involves working closely with regulatory affairs teams to ensure compliance throughout the product lifecycle.

To succeed in this role, the candidate should have a solid understanding of life sciences research and laboratory workflows. They should also possess excellent project management, communication, and analytical abilities. Knowledge of regulatory requirements, market dynamics, and customer needs in the life sciences industry is highly desirable.

How will you get here?

• Possess at least a Bachelor’s Degree in life sciences or related fields with experience in research and/or handling various laboratory equipment. MSc/PhD holders in the related fields will be of advantage.
• Experience in life science lab is preferable.
• 3+ years prior experience in laboratory consumables /equipment sales, product management, and/or distributor management.
• Skills in new-age technologies, for example data analytic and programming tools, will be an advantage.
• Willing to travel up to 25% of the time.
• Possesses good presentation and communication skills, positive outlook, great teammate, driven and self-motivated.

Job Descriptions:

· Responsible for achieving business and sales objective / targets

· Developing growth strategies and plans

· Increasing client and partner base and develop business partners ecosystem.

· Managing and retaining relationships with existing clients and business partners

· Handle account management matters and be the point of contact for customers

· Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals

· Prepare proposals, and present solutions to customers

· Lead and work with various internal teams to formulate solutions and strategies to compete in a highly competitive environment

· Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

· Having an in-depth knowledge of business products and value proposition

· Reporting on successes and areas needing improvements

· Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

· Participate in pricing the solution/service.

· Present new products and services and enhance existing relationships.

· Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

· Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators

· Ensure that data is accurately entered and managed within the company’s CRM or other sales management system

· Forecast revenue targets and ensure they are met.

· Track, record and convert Business Development activities into sales revenue.

· Understand the company’s goal and purpose to continue to enhance the company’s performance and meeting company financial KPI

Job Requirements:

· High-level communication skills and proficiency in English

· Stakeholder management skills and proven ability to negotiate

· Experience with design and implementation of business development strategy

· Conflict resolution with ability to build rapport

· Proven working experience as a business development manager, sales executive or a relevant role

· Proven financial skills, business planning/dev skills, and outcome-oriented attitude

· Proven sales track record and strong market knowledge

· Proficiency in MS Office

· Time management and planning skills

· We regret that only Singaporean/PR candidates will be considered for the role, due to the involvement in government projects.

• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customer
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual forecast

Technical Product Management

• Good knowledge in FC/AFC process. (FCCSP, FCBGA, Bridge Die Attach)
• Provides support for AFC model introduction (launching, demo, Semi shows)
• Scouts and reports new product ideas and innovation with the goal to enhance the product and service portfolio.
• Conducts feasibility studies and sample build for new business opportunity.
• Engages in R&D projects to define target requirement and buy off the end-result.
• Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team, and the different regional support centers.

Pre- & After Sales Support

• Conducts evaluations, benchmarks, and demos.
• Support Sales and CPMs during Pre-Sales activities
• Establishes good customer relationship on technical level with all key accounts.
• Provides Technical Info and Updates to CPMs and Sales

Technical Support, 2nd Level support

• Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in Asia (2nd level support)
• Investigates issues at customer site and supports Engineering team (Software & Hardware) for fast and short time to solution.

Know How Transfer

• Troubleshoots and maintains demo equipment if necessary.
• Conducts training on existing and future FC platforms to FSE’s and customers.
• Supports Documentation and Manual writing activities

Education

• Diploma or degree in Mechanical-Electrical or Mechatronic Engineering.
• Bonus to have experience in automation programming and motion control.

Work experience

• Minimum 5 years of experience in a complex technical environment or 3 years in Product Support environment with customer engagement.
• Experience within semiconductor backend industry
• Bonus to have experience in handling Datacon 8800.

Expertise and methodology

• Good PC, MS-Office knowledge
• Very good command of English (spoken & written)
• Chinese language desirable

Other requirement criteria

• Very strong analytical skills
• Excellent communication skills
• High level of assertiveness
• High degree of flexibility required.
• Good behavior in customer relations
• MS-Office Intercultural understanding
• Travel readiness up to 50%

Job Description

• Support Singapore sales team and distributors in ASEAN & South Asia region for all HPLC related sales and product lines.
• Conduct regular sales training and educate sales staff so that they are knowledgeable about products, markets and applications.
• Expand HPLC sales in ASEAN & South Asia market by studying the market potential and scope of expansion in each region.
• Strategize and plan promotional activities with the sales team.
• Participate in various technological seminars, conferences and present Shimadzu HPLC solutions and advanced applications.

Educational Qualifications

• Master or Bachelor's degree in Chemistry, Analytical Chemistry, Biological Science or related equivalent qualifications.
• Proficiency in Excel for reporting would be an advantage.

Other Requirements

• At least 3-5 years of working experience and practical hands-on laboratory experience on HPLC in any field is essential.
• Have a comprehensive understanding of the HPLC technologies and applications, a good understanding of the HPLC business and how to strengthen Shimadzu's position in the market.
• Good understanding of HPLC workflows, customer needs and challenges in the target and emerging markets
• Fluent in English and excellent communication skills are required to communicate with customers, partners and internal team members.
• Strong customer-oriented and sales-oriented attitude is essential.
• Must be willing to travel extensively in ASEAN & South Asia, including India.

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As a Product Specialist, you will manage product lifecycles, launch strategies, and marketing, and ensure clinical excellence. If you have audiology experience and a passion for hearing aid products, join us!

The Role

Product Management for product brands includes:

• Being the main contact point for any product and audiology-related topics.
• Serving as an in-bound product and audiology consultant.
• Taking ownership of phase-in and phase-out processes and communication.
• Acting as a bridge between SEA and Corporate functions, representing the voice of SEA.
• Collaborating with Senior Product Specialists in the PM team to support product management tasks.

Launch Management:

• Managing the timely and complete delivery of toolkits to enable the best possible market introduction.
• Ensuring that all stakeholders are well-equipped with information, tools, and assets for a smooth sales start in individual countries.
• Collaborating with Senior Product Specialists in the PM team to support product launch management tasks.

Product Marketing:

• Collaborating with key stakeholders to provide the best possible support materials.
• Collecting and analyzing information on the industry and suggesting the best course of action.

Clinical Excellence:

• Actively contributing as part of the Clinical Excellence Team, providing best-in-class education internally and externally.
• Working with the PM team to ensure that CE and Marketing projects are aligned with business objectives.

The Candidate Profile:

• Masters / Bachelor of Audiology with 2 years of experience (preferably in audiology or the medical device industry).
• Process-oriented with a proven track record of managing tasks in a structured and orderly manner.
• Possessing a team-oriented mindset with good communication skills.
• Having analytical and problem-solving skills.
• Demonstrating a passion for products and a strong customer focus.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Position : Product Specialist (Cell Biology & Proteomics)

Job responsibilities:

Supported by a team of application scientists & engineers, you are responsible for driving the sales & marketing of instruments, chromatography supplies, and reagent-based systems in Singapore, including:

• Responsible for achieving sales with technical sales visits, presentations & product demos
• Handling direct technical consultation with customers
• Contributing as a key team member on the new product evaluation team
• Developing and driving the marketing plan for your products
• Coordinating with field service and application scientists to ensure customer satisfaction

Job requirement :

• Candidate should have the following qualifications:
• Degree in biomedical field, with a few years’ experience in a related field either in the lab or technical support/sales role.
• Experience and knowledge in the protein research field with techniques such as Chromatography, LC-MS as well as Electrophoresis, Western Blot, and detection assays.
• A team player who is results-oriented, resourceful with good written and spoken communications and interpersonal skills.
• You should be motivated, confident and interested in technical sales and support.

Purpose

The Production Planning Technical Specialist will be responsible for supporting the Production Planning Senior Engineer in overall planning activities for the production shopfloor in order to fulfill production schedule in the manufacturing line to manufacture high quality products for Customers with the objective of ensuring smooth business operations within department guidelines and corporate policies.

Responsibilities

Line planning Coordination

• Coordinating production workflow for one or multiple products, including accurate target for production shopfloor execution
• Planning and prioritizing operations to ensure maximum performance and minimum delay
• Planning and tracking of priority prototypes
• Ensure on-time delivery to customers

Line Performance analysis

• Analyze back log, current and upcoming production to plan accordingly
• Review of critical line performance in terms of cycle time, starts and delivery accuracy, WIP on hold etc
• Ensure continuous line improvements +WIP flow efficiency

Attributes

• Good team player, good communication abilities.

Requirements

• Candidate must possess at least Nitec/Diploma in Engineering.
• 3 Years of experience in production planning within the Semiconductor Industry (Manufacturing experience will be advantageous)
• Basic computer skills preferably in MS office.
• Knowledge of JMP or SiView will be advantageous.
• Analytical and good with managing large sets of data.
• Advantageous to have basic cleanroom knowledge.
• Need to be able to work on either swing shift below:

Tues – Sat, (Rest Sun and Mon) or Sun – Thurs (Rest Fri and Sat), working hours: 8.30am to 6pm

Responsibilities :

• Responsible for sales & marketing of scientific, laboratory, research and testing instruments to the scientific research community and industries
• Engage key account customers, source out new accounts and other business opportunities
• Provide excellent customer service through product knowledge, handling inquiries and eventual sales order
• Managing product lines from strategic planning to tactical activities

Requirements:

• Degree in any Science discipline (Biochemistry, Molecular Biology, BioEngineering, Biomedical Engineering, Materials Science, Nanotechnology, Physics, Chemistry, Chemical Engineering, or related field)
• Preferably with at least 1 year of sales experience in the life-science, biomedical, pharmaceutical research institutions & industries
• Candidates without experience are welcome as training will be provided
• Dynamic, self-motivated with excellent interpersonal, comunication and presentation skills
• A team player who is resourceful and able to multi-task