Total 21 customer service manager job vacancies in Maintenance / Repair category in jurong east north east

The Job

Facilities Management (FM)

• Develop, implement, monitor and accountable for policies and procedures for maintaining the organization’s facilities and equipment.
• Coordinate and manage all facility-related projects and renovations including construction of new facilities. Ensure the safety and security of all facilities and equipment.
• Ensure the timely negotiation and renewal of facility-related contracts and government permits and licenses.
• Ensure compliance with all statutory regulations related to facilities and equipment, by driving and collaborating with stakeholders to implement and practice safety guidelines. To follow up on the audit findings and recommendations resulting from any regulatory authorities.
• Develop and lead in implementing and monitoring emergency management and in Business Continuity Plans (BCP) and in Enterprise Risk Management (ERM).

Bio-Medical Engineer (BME)

• Develop, implement, monitor and accountable for the efficient and effective management and routine preventive maintenance of medical equipment and devices of the various departments.
• Evaluate, select and recommend contractors/vendors to ensure optimal preventive maintenance of all medical equipment and devices, including its required annual budgeting
• Undertake any other duties as and when assigned.

The Person

• Diploma or Degree holder with minimum three (3) years of working experience in Facilities Management and/or Bio-Medical Engineering.
• Possess excellent technical knowledge and skills.
• Strong communication skills in engaging and managing user expectations.
• Strong understanding of managing facilities and bio-medical equipment.
• A problem solver, with hands-on approach to plan and execute well.
• Able to think and work independently, with minimal supervision.
• Meticulous in attending to incidents and ability to work with tight deadlines.
• Builds rapport within teams and able to contribute within a matrix organisation structure.

Our culture believes in Powering Your Potential . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Lead Technician - Mechanical to join our team based in Tuas, Singapore. This is an Onsite role reporting to the Service operation Manager. This role will also require travelling within Singapore. Reporting to the Service Supervisor, this role provides support for all Cummins products, primarily in Automotive, Industrial and Marine applications, in a combination of workshop and field work. You will respond to engine breakdowns and provide technical analysis of failure, warranty support and troubleshooting engineering issues. Previous experience in a similar Service role, and knowledge of High-Speed Diesel engines, is essential.

This position offers a long-term career with a global organisation in the power industry and could be the next step in your successful Service career.

In this role, you will make an impact in the following ways:

Responsibilities:

• Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
• Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
• Escalates unresolved issues to product specialists or supervisor.
• Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identifies additional sales and service opportunities with customer. Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Develops talent - Developing people to meet both their career goals and the organization’s goals.
• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
• Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
• Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
• Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
• Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
• Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
• Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

QUALIFICATIONS

Education, Licenses, Certifications:

• Trained Engine Technician (Preferred)
• Vocational diploma from relevant technical institution
• Locally valid driving permit, Class 3 and above This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Significant field service work experience
• Expert level knowledge of and/or experience with engine products
• Customer service experience
• Experience providing technical advice and coaching to more junior technicians (preferred)
• Able to write and speak in English language
• Preferably with experience in internal combustion engines
• Experience in Marine environment will be advantageous
• No cross-border relocation provided.
• Team leading experience, 3+ years required.

Responsibilities:

• Oversee organization’s office services, facility services & facility improvement initiatives
• Supervise & motivate office, facility and outsource in-house facility service teams to ensure daily office, facility and building operations are carried out seamlessly
• Formulate substantiable administrative and facility management strategies, policies and procedures to devise ways in streamlining work processes and reduce cost
• Manage change management and rollout facility optimization initiatives in the office layout and building facility
• Manage premises-based property protection insurance programmes and project bidding insurance programmes
• Manage admin and facilitybudgets and monitor relevant common and dept expensesto meet Company’s budget policy and guidelines
• Ensure strictly compliance on EHS and other stipulated statutory regulations for the running of building services and facility operations
• Manage tenant services related to office services, building services and facility maintenance
• Keep abreast on the latest cost-effective solutions and implement best practices on office, building maintenance and facility improvement projects
• Source and oversee office/facility contracts and supervise service providers for building services such as catering, cleaning & security services
• Plan and implement premises-wide facility maintenance programmes and improvement projects
• Implement corporate facility management improvement programmes in all country offices

Requirements:

• Degree in Facilities Management/Business Administration
• Minimum 8 years of relevant experience in facility management, office administration, or a related field
• Experience in a supervisory or managerial role is preferred, demonstrating leadership and team management capabilities
• Strong leadership and team management abilities
• Knowledge of facility management best practices and regulations
• Experience in budget management and cost control
• Ability to implement change and manage projects effectively
• Strong communication and interpersonal skills
• Preferably someone with some of these certifications - Certified Facility Manager (CFM), Facility Management Professional (FMP), Project Management Professional (PMP), Occupational Health and Safety certification

Machine Shop Manager

This is a critical role which requires a strong technical background in managing a highly proficient machine shop team including the tool crib operations. This position has the overall responsibility for machine shop output in terms of safety, quality and on time deliveries. This position is also responsible for managing the supervisor and programing teams including design of tooling, fixtures, and machining sequence for complex features. The role also supports the sales teams by providing the estimation of machining hours and best optimized solution.

Primary responsibilities:

• Manpower management to ensure safety and high efficiency in the machine shop.
• Ensure quality, OTD and productivity targets are met.
• Responsible to manage all resources such as manpower, tooling, fixtures, gages, programs etc. for efficient operation of machine shop.
• Evaluation of complex machine drawings for manufacturing.
• Propose and implement tooling & fixtures for machining of complex features. Manage cost savings on toolings and fixtures.
• Support sales team on accurate estimation of machining hours.
• Evaluate the reasons for variances between planned and actual and implement actions to mitigate the variances.
• Lead daily MRB (Material Review Board) meeting to provide technical input for jobs when nonconformance occurs.
• Involve in troubleshooting on quality issues which includes working with subcontractors.
• Manage machinists and programming team from multinational countries.
• Support new product manufacturing method and FA process.
• Initiate and lead continuous improvement projects.

Requirements and Qualifications

• Minimum Degree or Diploma in Mechanical Engineering or related field with at least 5+ years of relevant experience.
• Candidate must have a strong background in managing a CNC machine shop.
• Exposure to machining of complex parts for oil & gas equipment is preferred.
• Good mechanical / technical skills
• Good understanding of ANSI, ASME Standards and API Products requirements.
• Good knowledge of CNC programming software will be helpful.
• Strong communication and analytical skills, team player, energetic and willing to work hard.
• The candidate needs to be self motivated with positive attitude and seek career growth.
• Ability to prioritize and multi-task in a fast-paced environment

Other Duties:

While this job description is intended to be an accurate reflection of the requirements of the position, management reserves the right to add or remove duties when circumstances dictate.

What you will be doing:

The Facilities Manager will oversee the operations and maintenance of all building systems and services, ensuring the facility is safe, well-maintained, and fully operational. This role involves strategic planning, project management, and maintaining cost efficiency while delivering high-quality facilities management services.

• Manage the day-to-day operations of the facility, including maintenance, cleaning, security, and landscaping.
• Ensure all building systems, including ACMV, electrical, plumbing, sanitary, building management system, and fire safety systems, etc. are functioning normally and correctly.
• Schedule and supervise maintenance and repair work to keep the facility in optimal condition and ensure compliance with statutory requirements.
• Ensure fulfilment of FMC contractual requirements.
• Coordinate with external contractors and service providers as necessary.
• Ensure closure of all feedback related to facilities management services.
• Develop and implement preventive maintenance programme.
• Ensure compliance with health and safety regulations and company policies.
• Manage incidents and comply with incident reporting requirements.
• Prepare and manage the facilities budget, ensuring cost-effective solutions.
• Track and report on operation revenue, expenditures and identify cost-saving opportunities.
• Negotiate contracts and manage relationships with vendors, suppliers, and service providers.
• Monitor the performance of vendors to ensure quality and adherence to agreements.
• Ensure projects are completed on time, within budget, and to required standards.
• Implement and manage sustainability initiatives to reduce the environmental impact of the facility.
• Promote energy-saving, water-saving practices and waste reduction.
• Lead and develop the facilities management team, providing training and support as needed.
• Foster a positive and productive work environment.
• Prepare monthly KPI reports, meetings, and management report.
• Ensure proper filing of service reports and other relevant records.
• Work closely with Start-Up FMC on defects management during Defects Liability Period of the Building.
• Carry out any other work necessary as directed by the Client or Superior.

You are:

• Minimally with Bachelor's degree real estate management or any other relevant discipline
• Experience in managing an accumulated building portfolio of > 100,000 sqm in the past 3 years.
• Possess minimally 5 years of relevant working experience at his/her equivalent level as a FM and proven management background.
• Possess minimally 3 years’ experience in providing integrated facilities management services.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

1. Person-in-charge of an in-house trailer repair/ maintenance workshop
2. Guide supervisor and staff on the allocation of work and deployment of staff
3. Verify repair quotations from vendors on prime movers and company’s vehicles
4. Conduct inspections on vendors sites to ensure repairs works are completed timely and meet our satisfaction expectations
5. Ensure staff is equipped with relevant skills, knowledge and certifications to perform necessary work.
6. Ensure timely completion of work as per target set by management.
7. Work closely with Transport department to ensure trailers and prime movers are in time for LTA inspection
8. Work closely with Procurement department to control inventory availability and cost.
9. Prepare statistics and reports to review performance and make recommendations on operational and procedural enhancement / improvement
10. Attend to drivers’ feedback / call and recommend next course of action
11. Ensure supply of safety kits/ PPE to staff and ensure adherence to safety regulations and safe work practices
12. Ensure availability of tools, material, spare parts and proper upkeep of inventory and assets
13. Ensure cleanliness of work premises and ensure good housekeeping for a cleaner workplace.
14. Ensure quality through supervision of work and stage inspections
15. Verification of timely and proper opening and closing of job cards
16. Adhere to statutory/ company’s safety and health policies, procedures and regulations
17. Assist HOD and Management in any work assigned
18. Any other duties and responsibilities assigned from time to time

Requirements:

1. Diploma holder in mechanical engineering or related field
2. Possess Class 3 driving licence.
3. At least 5 years of technical experience in automotive industry, preferably in heavy/ commercial vehicles
4. Strong technical competence and experience in prime mover and trailer
5. Good interpersonal skills and goal oriented
6. Able to handle stress and work within a tight schedule

Others Information:

1. Mon – Fri (8.30am – 5.30pm); Sat (8.30am – 12.30pm)
2. Daily meal subsidy
3. Medical, dental & insurance benefits
4. Company Transport: 2 ways from Jurong East

Responsibilities:

• Oversee Microsoft Dynamics 365 management (Business Central/Sales/Human Resource).
• Consult on the implementation and operation of business applications across all Asian countries.
• Establish and lead the operational framework for applications in the Asia region.
• Recommend and utilize information technology to maximize business advantages.

Requirements:

• Minimum Diploma in Computer Science or equivalent.
• Minimum 5 years of working experience.
• Proficient in Microsoft Dynamics Business Central and Dynamics for Sales
• Experienced in API connections with diverse products
• Familiar with Microsoft Power Platform
• MCSD certification (or equivalent) relevant to Dynamics 365 BC, CRM, or Power Platform required
• General understanding of corporate applications like HRM, CRM, ERP
• Ability to design/manage business applications with a regional optimization perspective
• Experience with JSON or any other programming language is beneficial.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Oversee Microsoft Dynamics 365 management (Business Central/Sales/Human Resource).
• Consult on the implementation and operation of business applications across all Asian countries.
• Establish and lead the operational framework for applications in the Asia region.
• Recommend and utilize information technology to maximize business advantages.

Requirements:

• Minimum Diploma in Computer Science or equivalent.
• Minimum 5 years of working experience.
• Proficient in Microsoft Dynamics Business Central and Dynamics for Sales
• Experienced in API connections with diverse products
• Familiar with Microsoft Power Platform
• MCSD certification (or equivalent) relevant to Dynamics 365 BC, CRM, or Power Platform required
• General understanding of corporate applications like HRM, CRM, ERP
• Ability to design/manage business applications with a regional optimization perspective
• Experience with JSON or any other programming language is beneficial.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Oversee Microsoft Dynamics 365 management (Business Central/Sales/Human Resource).
• Consult on the implementation and operation of business applications across all Asian countries.
• Establish and lead the operational framework for applications in the Asia region.
• Recommend and utilize information technology to maximize business advantages.

Requirements:

• Minimum Diploma in Computer Science or equivalent.
• Minimum 5 years of working experience.
• Proficient in Microsoft Dynamics Business Central and Dynamics for Sales
• Experienced in API connections with diverse products
• Familiar with Microsoft Power Platform
• MCSD certification (or equivalent) relevant to Dynamics 365 BC, CRM, or Power Platform required
• General understanding of corporate applications like HRM, CRM, ERP
• Ability to design/manage business applications with a regional optimization perspective
• Experience with JSON or any other programming language is beneficial.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Oversee Microsoft Dynamics 365 management (Business Central/Sales/Human Resource).
• Consult on the implementation and operation of business applications across all Asian countries.
• Establish and lead the operational framework for applications in the Asia region.
• Recommend and utilize information technology to maximize business advantages.

Requirements:

• Minimum Diploma in Computer Science or equivalent.
• Minimum 5 years of working experience.
• Proficient in Microsoft Dynamics Business Central and Dynamics for Sales
• Experienced in API connections with diverse products
• Familiar with Microsoft Power Platform
• MCSD certification (or equivalent) relevant to Dynamics 365 BC, CRM, or Power Platform required
• General understanding of corporate applications like HRM, CRM, ERP
• Ability to design/manage business applications with a regional optimization perspective
• Experience with JSON or any other programming language is beneficial.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Oversee Microsoft Dynamics 365 management (Business Central/Sales/Human Resource).
• Consult on the implementation and operation of business applications across all Asian countries.
• Establish and lead the operational framework for applications in the Asia region.
• Recommend and utilize information technology to maximize business advantages.

Requirements:

• Minimum Diploma in Computer Science or equivalent.
• Minimum 5 years of working experience.
• Proficient in Microsoft Dynamics Business Central and Dynamics for Sales
• Experienced in API connections with diverse products
• Familiar with Microsoft Power Platform
• MCSD certification (or equivalent) relevant to Dynamics 365 BC, CRM, or Power Platform required
• General understanding of corporate applications like HRM, CRM, ERP
• Ability to design/manage business applications with a regional optimization perspective
• Experience with JSON or any other programming language is beneficial.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Repairs, preventive maintenance and trouble shooting of precast automatic production machines and overhead cranes
• Able to interpret electrical circuit and mechanical drawings including pneumatic and hydraulics system
• Sound knowledge in PLC, inverter drives and direct-on-line controls
• Able to oversee maintenance team

Requirements:

• Diploma/ Degree in Electrical Engineering
• Min 1 year experience in maintenance of mechanical equipment
• 2-3 years experience in production machinery and industrial equipment
• Possess good written & spoken communication in English
• Able to work independently
• Working location : Tuas South

Job Description

· Ensure the client’s order is fulfilled as agreed.

· Accurately communicate and organize TIC services to avoid re-work

· Monitor project item times

· Achieve process KPI’s through effective process and project management

· Accurately report and record data and information using, ComPASS, SAP, Sharepoint and department specific systems.

· Maintain an environment of personal development and training that reflects process goals

· Focus on achieving the department’s Process Goals, the TIC process goals and associated KPIs

· Work independently on task being assigned to (incl. task not directly project related)

· Support sales colleagues with client enquiries

Requirements

· A bi-cultural communicator with a technical focus who is capable of working with international staff.

· Technical language capability in English

· Understanding of industrial and international industrial machinery safety standards and guidelines such as Machinery Directive, NFPA 79, and SEMI S2/S8

· Skilled and experience in the management of projects and resources in an efficient way

· Willing to travel extensively within the country and region.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Vice President, Facilities Management Country Sr Manager- Hybrid (Internal Job Title: Facilities Mgmt Country Sr Mgr - C13) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Reporting to the RES (Real Estate Services) Country Head, the Asset Manager will be responsible for the management of day to day building operations across the Singapore portfolio and for the timely and cost-effective delivery of capital improvement projects.
• Responsible for the day-to-day operations of all Citigroup facilities in close consultation with customers and other key stakeholders.
• Partner with Business to provide best in class premise solution and working environment, as per Citi policies, to achieve organizational goals.
• Act as prime customer liaison with businesses and outside tenants to facilitate all occupancy needs and requirements which include new project development, corporate real estate services, portfolio analysis, renovation, space planning, relocation or consolidation of operations and disposition of surplus property.
• Periodically inspect facilities and ensure proper operation and management of all building systems. Responsible for obtaining all necessary building or equipment related licenses and permits. Ensure timely reporting and updates to Citigroup Insurance Risk Management (CIRM) and any local insurance on all matters relating to building and premises coverage.
• Working closely with Building Managers, Local Council and Regulatory bodies.
• Provide safe and comfortable environment in all locations through regional asset managers, who employ a network of matrix support personnel, including engineers, building systems professionals, cleaning and other support staff.
• Liaising with building owners, managing agents, and tenants on all asset management activities but especially to lease obligations and building resilience.
• Manage, controls, analyzes and forecast expense for the assigned facility. Hold full responsibility for the Profit and Loss (P&L) of the portfolio, establishes and manages the budget.
• Plan, develop and implement strategies to maximize the value of assets; to ensure effective operation of the buildings infrastructure to fully support the business operating within the portfolio.
• Prepare annual budgets for all Projects and Facility Management capital works and expenses; monitoring expenditure against plan and preparing variance analysis report.
• Inventory management of Citigroup/building assets including reporting to local financial control team and internal & external auditors.
• Act as Quality Manager and ensure outsource service provider delivery on project or preventive facilities maintenance program is maintained and regularly updated as required in accordance with Citi's guidelines in order to maximize equipment efficiency.
• Comply with Corporate and Local standards and procedures related to construction, sanitary, fire and premises occupation requirements, regulatory permits, critical systems testing and emergency procedures in the facility.
• Manages projects in the country to ensure timescales, specifications, quality and costs are achieved within approved parameters. Site visit and supervision on a frequent basis to review progress and quality of work, and conformity of specifications. Work with the project team in the development of design criteria with architects and to review and analysis of lease conditions / requirements.
• Manages external resources (ie architects, designers, construction crews, etc.) to achieve successful completion of the project.
• Communicate at a senior level with other internal support organizations including Technology, HR to ensure transparent, "one-stop" services to the customer.
• Execute other responsibilities and activities defined in the Department's Organizational Rules and Regulations.
• Compliance: ensure that people management related tasks are executed in the entire department in accordance with Citi policies and procedures, complying with statutory regulations and laws (e.g. recruitment, work orders, managing performance, etc.).
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Ensure compliance to legal, governmental regulatory laws, fire & safety and environmental issues while complying with Citigroup policies, to maximize the value of a property or portfolio of properties.
• Conduct proactive Vendor Management in line with Citigroup procedures; to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the Assets Management function.
• Management of all aspects of outsource resources including performance measurement through the development and utilization of Service Level Agreements (SLA) and Key Performance Indicators (KPI).
• Ensuring all changes in service delivery and volume are covered by change control and verify veracity of change request before submission to governance committee.
• Inspects and evaluates prospective sites/buildings as part of due diligence exercises.
• Inventory management of Citi non-technology assets including reporting to local financial control teams and external auditors Risk Management and Compliance
• Disseminating and ensuring implementation of best practice and service innovation initiatives coming from regional partners and service innovation meetings.

As a successful candidate, you’d ideally have the following skills and exposure:

Development Value:

• Ability to utilize Asset Management experience within the largest financial institution in the world.
• Opportunity to work with individuals from across a wide geographic and culturally diverse environment.
• High level of exposure to senior members of staff from both Citigroup businesses and RES Region and Division/Global team
• Opportunity to influence and develop policies and procedures within a large company environment.
• Excellent career development and progression within Corporate Realty Services profession in Financial Institution, within country and overseas.

Skills/Experience:

• More than 10 years professional experience in Real Estate/Project Management and similar corporate Real Estate environment, with broad knowledge and understanding of real estate disciplines (architecture, construction, space planning, and engineering, etc.)
• Good working knowledge of practical Health and Safety within the built environment.
• Excellent vendor management within a partnering environment.
• Excellent communication skills and fluency in English.
• Experience in using Microsoft Office software in a business problem solving context.
• Strong analytical skills. Experience in financial management and budget control.
• Process Review and implementation.
• Strategic planning.
• Relationship Management.

Qualifications:

• Recognized degree in Facilities/Project Management/Engineering, Architectural/Interior Design or Real Estate

Competencies

• Excellent communications, both written and verbal with an emphasis on the ability to relate to staff, peers and senior management in a relaxed, professional manner.
• Leadership
• Verbal and written communication skills
• Planning and organization
• Team player
• Managing remotely
• Time Management and prioritization
• Negotiation and influencing

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Machine Shop Manager

This is a critical role which requires a strong technical background in managing a highly proficient machine shop team including the tool crib operations. This position has the overall responsibility for machine shop output in terms of safety, quality and on time deliveries. This position is also responsible for managing the supervisor and programing teams including design of tooling, fixtures, and machining sequence for complex features. The role also supports the sales teams by providing the estimation of machining hours and best optimized solution.

Primary responsibilities:

• Manpower management to ensure safety and high efficiency in the machine shop.
• Ensure quality, OTD and productivity targets are met.
• Responsible to manage all resources such as manpower, tooling, fixtures, gages, programs etc. for efficient operation of machine shop.
• Evaluation of complex machine drawings for manufacturing.
• Propose and implement tooling & fixtures for machining of complex features. Manage cost savings on toolings and fixtures.
• Support sales team on accurate estimation of machining hours.
• Evaluate the reasons for variances between planned and actual and implement actions to mitigate the variances.
• Lead daily MRB (Material Review Board) meeting to provide technical input for jobs when nonconformance occurs.
• Involve in troubleshooting on quality issues which includes working with subcontractors.
• Manage machinists and programming team from multinational countries.
• Support new product manufacturing method and FA process.
• Initiate and lead continuous improvement projects.

Requirements and Qualifications

• Minimum Degree or Diploma in Mechanical Engineering or related field with at least 5+ years of relevant experience.
• Candidate must have a strong background in managing a CNC machine shop.
• Exposure to machining of complex parts for oil & gas equipment is preferred.
• Good mechanical / technical skills
• Good understanding of ANSI, ASME Standards and API Products requirements.
• Good knowledge of CNC programming software will be helpful.
• Strong communication and analytical skills, team player, energetic and willing to work hard.
• The candidate needs to be self motivated with positive attitude and seek career growth.
• Ability to prioritize and multi-task in a fast-paced environment

Other Duties:

While this job description is intended to be an accurate reflection of the requirements of the position, management reserves the right to add or remove duties when circumstances dictate.

ChampionX has an immediate need for a Process Technician I located in Singapore. This is your opportunity to join a growing company offering a competitive base salary and benefits.

What You will do:

• Maintains a safe and clean working environment. Ensures that equipment is maintained in good operating condition and that employees are trained in proper safety procedures before operations.
• Notifies appropriate plant personnel in emergency. Takes emergency action on own authority according to standard operating procedures.
• Reports to the Production Supervisor or shift group leader and communicate with the other units on the shift to meet all manufacturing priorities and customers’ expectations.
• Works closely with the Group Leader, DCS Board Operators, and other Unit Operators to fulfill daily activities.
• Operates batch processing equipment which may include pumps, valves, manual charges to the reactors, transfers to or from storage tanks, vacuum systems, pumps, charging systems, bulk loading and packaging systems, forklifts, etc.
• Supports the Unit DCS board operator with the controls and monitoring of the process and operations of unit equipment.
• Ensures line-ups are correct before materials are transferred or charged.
• Update batch data, Field logging and Material records on Digitalized equipment provided.
• Enters Batch Data into SAP for products and raw materials.
• Reports thorough safety and operational information to the next shift during shift changes.
• Performs daily, weekly, and monthly unit inspections.
• Ensures process equipment is maintained through the work order system.
• Loads and unloads bulk shipments of raw materials and finished products. Ensures that outgoing products are tested and shipped in drums or bulk according to specifications and regulations.
• Labels and placards packaged material in accordance with company policy and government regulations.
• Assists with the proper handling of plant / unit wastes as necessary.
• Supports the guiding principles of Responsible Care to continually improve Championx EHCP plant’s safety, health and environmental performance, security, and efforts to respond to public concerns relating to design, development, manufacture, storage, marketing, distribution, use and ultimate safe disposal of chemical products.
• Supports and is committed to the Quality Improvement Process. Plans strategies to ensure error-free work by “doing it right the first time” and conveys this attitude in the daily performance of various duties.
• To run and ensure optimal operation of utility system such cooling tower water system, vent scrubber, flare, air compressor, nitrogen and etc.
• Supports process improvement initiatives.
• Supports plant commissioning, start-up, shutdown, project implementation and maintenance activities.

Minimum Requirements

• 2 – 4 years of related chemical production experience
• Batch manufacturing experience is a plus
• N Level/O level /NITEC/Diploma in Chemical Engineering or equivalent
• Self-starter with a strong focus on safety and quality
• Effective team player with good problem-solving, interpersonal and communication skills
• Ability to work 12-hour rotating shift
• Knowledge of emergency response in relation to handling to chemical spills, fire and medical situations.
• Applicants must be willing to work in Jurong Island

• Remove, disassembly and assembly of Pumps and other rotating equipment.
• Overhauling of various types of gear train equipment.
• Alignment and experience in using dial indicator, laser alignment kit etc.
• Technique and principles of rotating equipment lubrication.
• Mechanical seal, O rings and its application.
• Steam turbine repair and maintenance.
• Coupling removal and installation.
• Cooling tower fans and gearbox repair and maintenance.
• Blowers, air compressor and fan repair and maintenance.
• Familiar with bearing and its application and handling.
• Familiar with general purpose machinery monitoring equipment.
• Some knowledge on the subject of vibration.
• Familiar with preventive maintenance procedures and its implementation.
• Familiar with some tools for measuring machinery equipment performance.

This position is for PaxOcean Group, a company under Kuok (Singapore) Limited.

Tasks and Responsibilities

• Effective delegation and control of resources for optimum productivity.
• Welfare of department personnel and identification of training needs.
• Continual appraisal of department personnel.
• Ensuring compliance with regulatory, company, quality, environment, occupational health and safety standards and procedures.
• Plan, implement, and demonstrate continual improvement in occupational health and safety, quality, environment and productivity.
• Succession plan within the department.
• Liaison and coordination with regulatory bodies, clients, consultants, contractors, and internally within the company to satisfy their needs, within commercial controls, and essential requirement.
• Ensure company and project milestones, and commercial controls are achieved by effective planning, logistics, and execution.
• Assessment of consultants, suppliers, subcontractors.
• Ensuring comprehensive inputs to Commercial, Purchase departments, with relevant technical details, support documents.
• Ensuring optimum work processes and equipment utilization.
• Generate, Control and monitor department budgets.

Job Requirements

• Minimum 5-10 years in similar management position at marine and/or offshore industries.
• Degree/Diploma in Estate Management, Facility Management & Shipyard Management, Engineering preferably Mechanical or Electrical related. For Diploma holders, prior leadership experience (minimum 5 years) in complex worksite environment will be an advantage.
• Demonstrated experience in managing the maintenance (including but not limited to housekeeping, building and M&E services) of a large-scale industrial property with preference in the marine and offshore industry.
• Knowledge and experience in managing the maintenance of marine related equipment such as gantry crane, crawler crane, docks, forklifts etc.
• Ability and familiarity to engage government agencies for the needful applications/renewals of regulatory certificates to the buildings and equipment within the premise.

CORE JOB SCOPE

· Responsible for the planning and execution of routine/shutdown, preventive maintenance of the plant’s process instrumentation, control value, electrical power/distribution system equipment etc to achieve reliability target. Responsible for Energy saving initiatives

· Responsible for facilities management and supervising maintenance & facility team

· Supervise and ensure E & I works, installation and calibration activities are completed in accordance to the company’s guidelines and environmental, health and safety standards

· Ensure data collection and preparation of all reports for efficiency analysis and maintenance

· Maintain GMP & GDP for specification data sheets, drawings, spare parts, ISO and customer audits

· Provide leadership and guidance to overall management off the manufacturing site’s environment, health and safety compliance that are critical to well-being and protection of employees and contractors

· Responsible for the planning of maintenance & facilities budget

· Manage Site, Regional & Global Projects/Initiatives as assigned

· Any other duties as and when assigned by superior from time to time

Duties and Responsibilities:

1. Provide leadership and management to continuously improvement on maintenance operations and support

production process equipment.

2. Work collaboratively within Production unit (Production, Engineering, and Electrical & Instrumentation) and other functions.

3. Ensure safety is integrated in every aspect of work performed by APS standard

4. To meet the production operations is supported with maintenance services to meet the Asahi Kasei Business needs.

5. Optimize equipment uptime, equipment reliability, and equipment efficiency by analyzing equipment performance data and maintenance practices and recommend improvements to procedures, systems and approaches.

6. Enhance or create effective maintenance programs to promote maximum equipment availability, capacity, productivity, and elimination of production discrepancies.

7. Provide troubleshooting and diagnosis of machinery / equipment failure to determine the root cause and perform immediate corrective action.

8. To manage analysis of maintenance data to identify trends equipment and organizational performance that adversely affect efficiency, cost quality, plant capacity, and production throughput. Implement recommendations on actions that can be taken to reverse adverse trends.

9. Manage the creation and review of maintenance procedures and policies

10. Manage development and implementation of enhancements designed to increase efficiency, effectiveness and quality while reducing costs

11. Ensure that documentation needs are provided within the context of maintenance programs.

12. Maintain an excellent employee workplace through the coaching, development and training of employees.

13. Provide reports to management as required.

14. Manage and control Maintenance Operation cost, and prepare and monitor Annual Maintenance Budget

15. Manage contractors / vendors progress in accordance to work schedule

16. Planning of site work schedule

17. Resolution of site issues encountered

18. Establish new capabilities and infrastructure to support company business growth plan

19. Analyse failure trends and implement corrective actions

20. Any other tasks as and when assigned by the management.

21. Able to liase closely with Japanese counterparts and Japan Headquarter.

22. Working closely with internal colleagues and external colleagues (Japan) for trouble-shooting and analytical.

Requirements:

· Degree in Engineering / Mechanical Engineering

· Able to use PC and MS Office programs

· Minimum 10-12 years relevant experience in Oil/Chemical/Plastics industries is an advantage

· Knowledge of mechanical plants and materials

Work Time Profile:

• Monday to Friday, 8.00 AM to 5.00 PM
• Saturday, 8.00 AM to 12.00 PM
• 5.5-day work week

Company Benefits:

• Staff Lunch
• Training and Development Opportunities
• Bi-Annual Profit-Sharing
• Performance Bonus
• Staff Discounts on Seafood purchases
• Medical Benefits
• One-way Shuttle Service to Jurong Fishery Port
• Confirmation Seafood Hamper

Job Duties:

• Develop and implement a comprehensive preventive maintenance program for the office building, production plant, and cold room warehouse
• Supervise Facilities and Maintenance staff in executing routine inspections, repairs, and upgrades to ensure optimal functionality
• Coordinate with external vendors for specialized maintenance services as needed
• Address emergency maintenance issues promptly to minimize downtime and disruptions
• Oversee the maintenance and repair of processing equipment, machinery, and other production-related assets
• Develop and implement a predictive maintenance strategy to reduce equipment downtime and enhance operational efficiency
• Collaborate with production managers to schedule maintenance activities during planned downtime periods.
  Keep accurate records of equipment maintenance history and performance
• Ensure that all facilities and machinery adhere to safety standards and regulations
• Conduct regular safety inspections and audits to identify and address potential hazards
• Collaborate with the safety team to implement safety training programs for maintenance staff
• Develop and manage the facilities and machine maintenance budget, ensuring cost-effective solutions and resource optimization
• Obtain competitive quotes for maintenance services and negotiate contracts with vendors

You need to have/be:

• Bachelor’s degree in Mechanical Engineering, Facilities Management, or a related field (preferred)
• At least 3 years of experience in facilities and machine maintenance, preferably in a food processing or manufacturing environment with supervisory responsibility
• Strong knowledge of maintenance best practices, safety protocols, and regulatory compliance
• Excellent leadership and supervisory skills with the ability to motivate and guide a maintenance team
• Effective communication and interpersonal skills for collaboration with cross-functional teams