Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Premier Relationship Manager (Offshore).

Principal Responsibilities

• Focus on nurturing and activating portfolio of clients to fund up to Premier Balance
• Encourage and educate clients to adopt a Digital First approach with focus on minimizing in branch activities while educating customers to transition to digital and remote channels (For low value activities)
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Compliance, Risk & Control
• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• The successful candidate has strong academic qualifications and over 1 year of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Personal/Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role, please contact the recruiter for this role.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2024RMSG

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Job Requirements:

Developing Communication Strategies

• Create and implement comprehensive communication plans aligned with the organisation's goals and objectives.
• Define key messages and ensure consistent communication across various channels.

Brand Management

• Uphold the standards of the ISCA brand identity through brand education, brand compliance enforcement, training and ensuring consistency in messaging, visuals and tone.
• Monitor market trends and competitor activities to identify opportunities for brand enhancement.
• Adopt industry best practices, optimise creative processes (including lead times, submission formats, approval processes, etc), update brand guidelines, and implement new initiatives as part of our brand innovation commitment.

Content Creation and Management

• Provide communications counsel and create compelling content for various platforms, including press releases, social media, website and other communication channels.
• Collaborate with various departments to turn insights into powerful, relevant, and insights for content creation.
• Support the creation and timely delivery of our weekly e-newsletter to our members, including coordination with content owners, IT & newsfeed agencies.
• Support the production of our Annual Report, including planning, content creation, coordination with internal and external stakeholders, liaising with agencies, and project management

Media Relations

• Cultivate and maintain relationships with media outlets, journalists, and influencers
• Coordinate and manage media coverage, press conferences, and interviews

Social Media

• Oversee ISCA's social media presence and engagement to build a strong online community.
• Advise team on Social Media initiatives.
• Channel Management: Develop strategies and execute content for the Institute’s social media platforms including but not limited to LinkedIn, Instagram, Facebook, Tik Tok, and YouTube
• Stakeholder Management: Collaborate closely with internal stakeholders including the management team, other departments, and external partners to ensure the integrity of our channel content
• Set up SOPs and conduct workshops on social media best practices
• Monitor industry trends and stay up-to-date with social media best practices and emerging platforms

Others

• Guardian of ISCA’s Communication Policies and SOPs
• Maintain the team’s Power BI dashboard
• Assist with team’s reporting, budget and invoice management
• Generate media monitoring and social listening reports

Job Requirement

• Degree/diploma in mass communications or new media.
• 5 to 8 years of relevant experience
• Several years of experience in communications, public relations or branding with a proven track record of successful campaigns.
• Excellent written and verbal communication skills, with the ability to craft engaging content that resonates with the target audience
• Strong analytical skills, with the ability to make data-driven decisions
• Knowledge of social media platforms, including Facebook, Instagram, LinkedIn, Tik Tok and other relevant platforms, and their best practices
• Familiarity with tools such as Meltwater, Salesforce, Hootsuite, Meta Business Suite, LinkedIn Campaign Manager
• Creative, resourceful and meticulous individual who can meet work objectives independently
• Collaborative mindset with the ability to work effectively with cross-functional teams.
• Able to work independently with strong organisational skills to manage multiple projects and priorities
• Agile and able to thrive in a fast-paced environment

This position is responsible for soliciting sales of food and beverage catered events for Creative Eateries Catering and the execution of the events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide leadership and guidance to Catering Operations team

• Work closely with operations, sales and kitchen team to ensure the clients’ needs are met

• Oversee and monitor all operations and logistics for all catering events

• Manage manpower planning to suit different catering needs

• Monitor service, food and beverage standards and resolve any issues if necessary

• Build and maintain good working relationship with clients and handle customer complaints

• Monitor and maintain vehicle standard, food quality, service standard & smooth running of the catering office and central kitchen

• Understanding with and complying with the mandatory hygiene standards and requirements

REQUIREMENTS

• At least 5 year(s) of working experience in the related field

• Possess Diploma/GCE ‘A’ or ‘O’ Level

• Excellent customer service and able to interact well with clients

• Ability to work independently and in a team

• Physically fit and able to work in a fast paced environment

• Willing to work shifts, weekends and public holidays

• Possess class 3 driving license with clean records and good driving skills will be an advantage

• Requirement: Need speak fluent in Vietnamese
• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

The Global Compliance Management Services - Centre of Excellence (CoE) is seeking to fill a full-time role of senior tax PMO. The candidate should have tax background and experience on the asset management industry. Candidates for this position will be capable of understanding technology at an intermediate level and leading internal projects (Medium to large) from conception through to the successful delivery of the project. The role will work within the Global Tax Compliance and Transformation team at the direction of the GCMS CoE or their delegate based in Singapore. The role is designed to afford the right candidate with the opportunity to learn many facets of the Tax business and engage internally and externally with clients. The breath of the role will also require someone with the ability to easily adapt to the ever-changing tax environment and to be flexible in the work required by the role. This is an exciting opportunity for someone who is ready for a challenge in a fast-moving role, working together with multiple teams.

KPMG’s Global Tax Compliance and Transformation team is specifically designed to help clients achieve cost-efficiencies and gain better process control and visibility. The team has been established to support the growth of KPMG’s tax compliance service offerings. The aim of the team is to drive the implementation of internal and external initiatives within the Global Tax Compliance and Tax Transformation arena and ensure high quality on-going services are provided to several our clients. As part of the transformation team, this role will support 5 main strategic goals:

1. The first goal will be to support the building / development of the internal operational processes. These internal projects will be critical to developing the foundation and the integrity of the services which can be delivered.
2. The second goal is to lead and implement the transition initiatives for new clients in various countries and regions. Intention is to ensure a consistent delivery model, which includes the preparation of standardized data packs, process maps, RACI, Local transition packs and all the activities necessary to conduct transition in an efficient manner. The candidate will be able to leverage the KPMG transition toolkit and methodology implemented by KPMG for these purposes.
3. To support with the PMO function by leading the coordination activity of compliance obligations of existing clients, supported by enabling technology and respective delivery centers.
4. Fourth, the role will be to serve as a liaison with other parts of Global Tax Compliance and Tax Transformation, most notably the technology team responsible for technology landscape
5. Finally, the role will be required to support business development activities to support the broader transformation team agenda and growth of Global Tax Compliance client base and targeting and Go-To-Market strategy.

As a manager consultant level, the ability to effectively deliver the above services in a timely manner, of high quality, whilst keeping the broader team informed will be critical to your success. Strong communication both written and verbal are mandatory to the role. You will need to work collaboratively with other parts of the business and support the team as required in completing their tasks. To be successful you will need to have a ‘proactive’ approach to completing your work and supervising your peers’ work.

As such we are looking for professionals with previous experience (+6 years). Accounting and tax background in a plus. These professionals will have some specific goals around this competence, namely:

• Demonstrable project management or operational management experience
• The ability to engage across many levels of the client organisation and the ability to confidently interface across KPMG Global Tax Compliance network
• The ability to understand and pursue tax opportunities, tax offerings, how they are implemented and the technology that underpins them
• The ability to lead and support as requested internal projects to uplift Global Tax Compliance and tax transformation capability and most importantly, the ability to train other members of the team and share best practices based on experience
• The ability to support business development activities and lead other market facing activities that contribute to the winning of new engagements that support our clients to deliver their transformational objectives (i.e. Competitor intelligence initiatives, develop Go-to market initiatives, etc.)
• The ability to demonstrate logical processing of understanding an issue or project and developing a plan and overseeing its implementation to achieve the expected outcomes.
• The ability to set milestones, track, and report on status of compliance obligations to efficiently coordinate existing global tax compliance projects to support with the PMO function, as needed.
• In addition, as part of KPMG, you will need to complete annual requirements such as goal setting, timely completion of training and other KPMG specific activities.

Skills/ Knowledge and Experience:

• Bachelor’s degree, Minimum 5 years work experience, with demonstrable project management experience on managing client portfolio and technical acumen.
• Preference for previous experience in similar roles. Needs to be able to operate in environments where there is uncertainty. Needs to quickly identify how work should be delivered and plan for its delivery with any known constraints such as pricing, skills available and timeframes and maximize the delivery center solution offering. Needs to be able to be articulate with clients, including in written form particularly when communicating on a project, its construct, and its status. Should be a self-starter and able to act with minimal guidance and be able to lead stakeholders through medium projects or process solutions.
• Should have skills to be able to manage all aspects of a medium-large project. The ability to appropriately structure a project for delivery is critical. Ability to identify risks and issues and drive resolution is important. Should possess skills to be able to understand the accounting/tax issues, implementation of technology solutions and other day to day issues. Tax acumen would be favorably considered.
• Exceptional interpersonal skills are a must. This person must be a team player and highly organized, as they will work internally and externally across many dimensions of the business. Important to have good listening skills to understand other points of view, and to be able to articulate these to other parties.
• Precision, reliability and positive attitude is a must.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

ABOUT THIS ROLE

As Product Manager, you will focus on one or more of our flagship media publications. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks. You will work to define and build critical experiences that will help us match customers with content they love.

You will be a key player at the intersection of business and technology, supporting the growth of the organization through the successful creation and operation of our end consumer facing features. You will interact with external partners and internal users, as well as interface with groups across organization. You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement and monetization of our products.

ABOUT YOU

You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to execute cross functional projects and a relentless focus on the customer. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You leverage data to data to make decisions and actively engage cross- functionally with engineering teams stakeholders to solve right for the customer. If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Senior Product Manager, you will...

● Define and execute the roadmap with clearly articulated and well measured goals

● Identify, define and execute on projects that elevate the usability, novelty, and comprehensiveness of discovery pathways

● Drive understanding of how and where discovery initiatives can bolster content discovery and engagement

● Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create discovery experiences that are meaningful and delightful to consumers

● Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives

● Plan and prioritize the backlog for development teams to ensure maximum value in deliverables

● Interpret insights and business needs and transform into detailed product requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field

● 12+ years of total experience preferably in consumer product management in complex organisations

● Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions

● Strong execution skills to create high standard product specifications, product success metrics and drive product delivery through multiple teams

● Strong analytical skills, experience in data driven hypothesis testing and experimentation

● Experience of deeply understanding customer needs, pain points & closely working with design teams to rapidly iterate and improve user experience

● Strong team player with demonstrated ability to engage internal and external stakeholders and rally teams towards a common goal

● Experience driving long term strategy and business outcome ownership for key initiatives

ADDITIONAL QUALIFICATIONS

● Experience working in navigational or browsing frameworks

● Proven ability to manage multiple initiatives & priorities simultaneously

● Background in technical role is a plus; Ability to recognize the benefits and limitations of the technical design of a feature, and engage with engineering to make informed trade-off decisions

ABOUT THIS ROLE

As Senior Product Manager, you will focus on one or more of our flagship media publications. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks. You will work to define and build critical experiences that will help us match customers with content they love.

You will be a key player at the intersection of business and technology, supporting the growth of the organization through the successful creation and operation of our end consumer facing features. You will interact with external partners and internal users, as well as interface with groups across organization. You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement and monetization of our products.

ABOUT YOU

You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to execute cross functional projects and a relentless focus on the customer. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You leverage data to data to make decisions and actively engage cross- functionally with engineering teams stakeholders to solve right for the customer. If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Senior Product Manager, you will...

● Define and execute the roadmap with clearly articulated and well measured goals

● Identify, define and execute on projects that elevate the usability, novelty, and comprehensiveness of discovery pathways

● Drive understanding of how and where discovery initiatives can bolster content discovery and engagement

● Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create discovery experiences that are meaningful and delightful to consumers

● Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives

● Plan and prioritize the backlog for development teams to ensure maximum value in deliverables

● Interpret insights and business needs and transform into detailed product requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field

● 12+ years of total experience preferably in consumer product management in complex organisations

● Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions

● Strong execution skills to create high standard product specifications, product success metrics and drive product delivery through multiple teams

● Strong analytical skills, experience in data driven hypothesis testing and experimentation

● Experience of deeply understanding customer needs, pain points & closely working with design teams to rapidly iterate and improve user experience

● Strong team player with demonstrated ability to engage internal and external stakeholders and rally teams towards a common goal

● Experience driving long term strategy and business outcome ownership for key initiatives

ADDITIONAL QUALIFICATIONS

● Experience working in navigational or browsing frameworks

● Proven ability to manage multiple initiatives & priorities simultaneously

● Background in technical role is a plus; Ability to recognize the benefits and limitations of the technical design of a feature, and engage with engineering to make informed trade-off decisions

Overview:

(Summary of the role)

Installation Manager manages team of installers who are responsible for installation. Schedules and oversees the installations. Installation Manager typically reports to Project Manager. The Installation Manager manages subordinate staff in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets

Responsibilities:

(Describe the important end results of the job, i.e., what has to be achieved and why. Start with the most important and number each one separately)

• Manage and supervise the installation process of various systems and applications.
• Plan and oversee installation projects
• Coordinate with clients and vendors to ensure smooth installation process
• Supervise and manage a team of installation technicians
• Provide training to installation team members and ensure adherence to safety and quality standards
• Maintain records of installation projects and prepare reports on project status
• Recommend improvements to installation procedures and processes
• Resolve installation-related issues and ensure customer satisfaction
• Manages a team of installers who are responsible for installing approved designs.
• Schedules and oversea the installation
• Adhere to contract specifications and established policies and procedures
• Manage day-to-day performance of their jobs
• Ensure project milestones are met and adhering to approved budget
• Extensive knowledge of different cable types and cable containments.
• Addressing with the Site team any non-conformities, audit findings and customer complaints
• Conducting periodic inspections and audits to verify that activities are being performed as specified
• Collaborating with the Site staff to ensure all activities are completed as specified, collecting the records of evidence and certificates of conformance
• Participating in Site Surveys ,Pre-installation meetings and Quality Review with clients
• Support sales during tender on resources required for implementation. Resources includes manpower and cabling effort.
• Provide cable length estimation for either tender support of project implementation.

Requirements:

(Indicate the qualifications, education, associated training, background knowledge, skills and attributes to perform the job competently)

• Bachelor’s degree in a related field or equivalent experience
• Minimum of 5 years of experience in installation management or a related field
• Proven track record of successfully managing installation projects
• Excellent communication and leadership skills
• Strong organizational and time management skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously

Job Relationship : Reports to Deputy Head of Communications

A. Job Summary

You will manage, recruit, deploy and motivate caregiver leaders/volunteers for the effective accomplishment of Caregivers Alliance Limited’s (CAL) corporate goals. You are responsible to manage all elements of volunteering within CAL. Your role involves assessing CAL’s needs and meeting those needs through the recruitment, placement and retention of volunteers. You will also establish and maintain good relationship between these volunteers and CAL.

B. Responsibilities

• Bears the overall responsibility for the management of volunteers (caregiver leaders and community volunteers) in CAL
• Research and write volunteer policies and procedures
• Recruit volunteers, understand how they work, develop partnerships and assess their volunteering needs
• Generate appropriate volunteering opportunities and role descriptions based on the needs of CAL
• Ensure volunteers are appropriately matched and trained for a position
• Monitor, support, motivate and accredit volunteers for their work
• Celebrate volunteering by nominating volunteers for awards and organizing celebration events
• Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact
• Organise profile-raising events to attract new volunteers
• Manage budgets and resources, including the reimbursement of expenses
• Keep up-to-date with legislation and policy relating to volunteering and make any necessary modifications to accommodate changes
• Maintain the volunteer database in the Customer Relationship Management system
• Generate appropriate volunteering opportunities and role descriptions based on the needs of CAL

C. Job Requirements

• Degree in Human Resource or Marketing or related discipline
• Has at least 5 years of related experience in marketing, human resource or related fields
• Possesses good organisational, communication, networking and administrative skills
• Capable of innovative and strategic thinking beyond conventional boundaries
• Proficient in the English Language and has good writing skills
• Has the passion and dedication to work with families and persons with mental health issues
• Displays integrity - sincere in own behaviour and in dealings with others
• Results-oriented and is comfortable in working independently
• Works with others in a collaborative and solutions focused manner to achieve win-win outcomes

Responsibilities

• Partner divisions to understand divisions’ priorities and effectively develop and implement communications plans, and media materials, specific to Singapore’s telecoms and postal sectors
• Coordinate efforts with other agencies, ministries, licensees where required
• Oversee all aspects of media management work, including media briefings, materials, media pitches and interview requests, as well as talking points for speaking engagement and speeches
• Develop audience awareness for IMDA’s policy, programmes and initiatives
• Execute IMDA’s crisis communications plans for unplanned scenarios (e.g disruption to critical infrastructure services)
• Work closely with various teams to harmonise plans and messaging with intended audiences (e.g with QSM) 

Job Requirements:

• Background in Public relations/Communications/Journalism or a related discipline
• At least 5-8 years of relevant experience in Journalism, Public Relations, Government Comms
• Experience working with and pitching to reporters from manpower, tech, media, business beats across media channels an advantage (but not a pre-requisite)
• Experience with managing 3rd party agencies/vendors/suppliers
• Good communications and interpersonal skills, adept at engaging external and internal stakeholders, including multi-agency and cross-functional teams
• Ability to understand business units’ needs and translate these needs into impactful communications plans
• Curiosity and interest in the tech and media industry

#LI-IT2

ABOUT THIS ROLE

As Senior Product Manager, you will focus on one or more of our flagship media publications. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks. You will work to define and build critical experiences that will help us match customers with content they love.

You will be a key player at the intersection of business and technology, supporting the growth of the organization through the successful creation and operation of our end consumer facing features. You will interact with external partners and internal users, as well as interface with groups across organization. You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement and monetization of our products.

ABOUT YOU

You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to execute cross functional projects and a relentless focus on the customer. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You leverage data to data to make decisions and actively engage cross- functionally with engineering teams stakeholders to solve right for the customer. If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Senior Product Manager, you will...

● Define and execute the roadmap with clearly articulated and well measured goals

● Identify, define and execute on projects that elevate the usability, novelty, and comprehensiveness of discovery pathways

● Drive understanding of how and where discovery initiatives can bolster content discovery and engagement

● Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create discovery experiences that are meaningful and delightful to consumers

● Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives

● Plan and prioritize the backlog for development teams to ensure maximum value in deliverables

● Interpret insights and business needs and transform into detailed product requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field

● 12+ years of total experience preferably in consumer product management in complex organisations

● Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions

● Strong execution skills to create high standard product specifications, product success metrics and drive product delivery through multiple teams

● Strong analytical skills, experience in data driven hypothesis testing and experimentation

● Experience of deeply understanding customer needs, pain points & closely working with design teams to rapidly iterate and improve user experience

● Strong team player with demonstrated ability to engage internal and external stakeholders and rally teams towards a common goal

● Experience driving long term strategy and business outcome ownership for key initiatives

ADDITIONAL QUALIFICATIONS

● Experience working in navigational or browsing frameworks

● Proven ability to manage multiple initiatives & priorities simultaneously

● Background in technical role is a plus; Ability to recognize the benefits and limitations of the technical design of a feature, and engage with engineering to make informed trade-off decisions

Job Description:

Lead a team of system engineers in a site environment

Act as primary customer contact for ISCS Interface activities

Lead technical sessions with customer to discuss System Interface issues

Manage and be fully responsible for the planning and schedule of interface testing with subsystems of major SWCs (System Wide Contractors)

Working closely with software development teams to drive technical development leading the delivery of ISCS software for ITC (Integrated Testing and Commissioning activities)

Job Requirement:

Degree in Electrical/Electronic/Computer Engineering or equivalent

Candidate should have at least 5-10 years of relevant experience in railway systems

Good communication and customer management skills is an advantage

Able to work under pressure and deliver project within tight timeline

· The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

· He/She establishes, implements and manages projects to meet operational objectives.

· He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

· He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

· In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

· He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

· As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

· He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Key Responsibilities:

• Develop and implement comprehensive communication strategies that align with SSIA's goals and objectives.
• Oversee public relations activities, including government relations, ensuring a strong and positive image of SSIA and the semiconductor industry is maintained.
• Craft compelling content for various platforms, including our website, social media, and press releases.
• Manage and publish SSIA’s bi-monthly publication.
• Spearhead digital marketing initiatives to boost SSIA's online presence and engagement.
• Create and manage the production of marketing collateral and materials, ensuring they meet brand guidelines.
• Liaise with media, stakeholders, and government bodies to strengthen relationships and promote SSIA's initiatives.
• Monitor and report on the effectiveness of communication strategies, adjusting approaches as necessary.

Qualifications:

• Proven experience in communications, public relations, or a similar role.
• Strong understanding of digital marketing and content creation.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and stakeholders effectively.
• Bachelor’s degree in Communications, Marketing, or related field.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Tech Lead / Operation Manager (IT Project) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

This position is ideal for those candidates who embrace technical challenges and enjoy working with exciting and emerging technologies. In addition, excellent customer service, communications and professional demeanor is expected

· Lead a team of Infra Engineers to perform 24x7 managed service for entire IT Infrastructure

· Oversees and directs the day-to-day activities of an organization’s information technology (IT) department, ensuring that systems, services, and infrastructure work reliably and securely

· Monitoring and Incident Manage the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues

· Ability to engage middle to top management

· Set guidelines, policies and procedures and drive the execution

· Able to manage multiple deadlines - self-starter, able to prioritize appropriately

· Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements

· Be proactive in highlight potential issues or service improvement

· Provide supporting documentation, reports, and other information to management

· Expected to work during off-peak hours on system activities

· Be a mentor to juniors

The ideal candidate should possess:

· High level understanding of various complementing technologies including System, Network, Security, Databases, Monitoring, Patch management, High Availability, Business Continuity and Automation

· Level 3/4 skillset in three or more categories listed below.

CCNA or CCNP Certification

CCIE Certification

MCSA/RHCE/AIX V1/OCP/VCP Certification

MCSE Certification

PMP or ITSM Certification

Other Professional Certification (Cloud/Virtualisation/System/Network/Network Security)

A little about you:

· Good communication and interpersonal skills capable of maintaining strong relationships

· Strong organizational and multi-tasking skills

· Team-management and leadership skills

· Documentation management and ability to use project management tools

· Attention to details even under pressure

· Time management skills with the ability to meet deadlines

· Strong analytical and problem-solving skills

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.

The Visual Merchandising Assistant Manager role is to support the specific brand clusters in TR APAC and assist the VM manager with daily operations and implementation of TR APAC VM Guidelines, Design proposals, VM planograms follow up & managing collateral orders. He/She will work closely with brand marketing team and key stakeholders in keeping track that Design deliverables are met timely.

The role is to partner internally with brand marketing & sales team and local vendors & partners to drive excellence in executions in TR APAC permanent counters and promotional event sites. The key focus is on ensuring the brand equity is delivered in the highest level and design language is applied consistently across the Regional Travel Retail sites/locations.

This role is based in Singapore & is located within the Asia Pacific Travel Retail division. This role reports to the APAC SDVM VM Manager.

1. VM Launch Guidelines

a. Develop & issue TR APAC VM guidelines.

b. Study TRWW launch guidelines with marketing team & adapt for TR APAC to different market’s needs.

c. Ensure a timely ordering of collaterals for each launch campaign to ensure timely execution.

d. Update VM planograms based on assortment changes and product strategy.

e. Assist VM Manager to train Field Merchandisers to execute VM for ASOMs through training, workshops and regular visits to markets as required.

2. VM Planograms – New door opening / Renovations / Events

a. Work on VM planograms and order collaterals, lightbox visuals in timely manner.

b. Assist VM Manager to establish new launch format for template and process.

c. Develop & produce update tiles for local executions via TRWW offering or local suppliers.

d. Brief Field Visual Merchandising team, local sales team and installation vendors for store set up.

e. Consolidate images of store execution and report for review and follow up on rectification.

3. Lightbox Planning

a. Assist VM Manager to align with TRWW & APAC marketing on launch priories and lightbox cadence.

b. Review lightbox visual cropping/layouts with supplier for different markets/formats across APAC.

c. Lead color proofing and copy review to finalize quality output with supplier.

d. Maintain high visual lightbox standards throughout all environments through training, workshops and regular visits to markets as required.

4. Event Design & Planning

a. Review promotional sites and develop unique requirements for launches/promotions including HPP/SPP.

b. Assist VM Manager to keep track of the kit of parts.

c. Manage agency with event design and development of the scaled drawings and details.

d. Consolidate completion & execution with photos for review and follow up.

e. Review quality of executions from suppliers with Field Merchandisers.

5. IMD Ordering for new launches & counter installations.

a. Review offerings being sent out via IMD or TRWW.

b. Establish requirements through forecasting & orders with marketing.

c. Place Collateral orders & replenishments & planning for TR APAC.

d. Track status of orders & ensure timely delivery to installations of new doors.

e. Issue and manage POs in timely and organized manner.

6. Vendor management

a. Supervise VM vendor on technical drawings, review prototypes and samples for local production.

b. Manage cost within budget and delivery time for local production.

Job Description

Strategic planning & business management

· Development of appropriate KPI management scheme for each commercial segment and monitor & manage the progress of KPIs.

· Issue-analysis to assist CEO / COO for key business judgement.

· Lead and facilitate Corporate Planning Committee.

· Facilitate key business meeting such as BOD together with other management members

Procurement & Market Strategy

· Development of new route to procurement & market

· Ensure development and propose to management Commercial Policies, Trade Terms and Customer Plans.

· Ensures development of National standard of Building block KPIs by Channel

· Assesses market opportunities and recommend NPD and strategy changes as necessary to meet sales objectives.

Budget, Objectives and Sales Forecast

· Proposes sales volume, value and profitability targets for budget.

· Allocate volume target and trade spending to customers and clearly communicate with Distributors.

· Ensures development of annual and monthly sales activity and marketing support plan (Canvas, monthly highlights), including support for new initiatives launches.

Customer plans and sales development

· Coordinates with the distributor, the implementation of the Sales Plan, ensuring the achievement of sales volume and growth objectives.

· Monitors continuously the marketplace and Customers to determine possible market opportunities and improvement of market penetration of Company's products.

Risk Management

Minimum Requirements

1) Good degree in Accountancy, Business Administration, or related certification from a reputable university.

2) Skills and experience to manage business as a high-level management member.

3) Min.10 years of leadership roles in Sugar Industry and excellent skill for sugar trading including futures trading.

4) Excellent global network in the industry, including but not limited to traders, suppliers, customers and distributors.

5) Experience in managing a trading team, making clear and realistic vision and strategy, setting and monitoring proper KPIs to lead the team based on expert skillset.

6) Advanced skills for investment (M&A etc), including valuation, due diligence, negotiation and other related execution process.

7) General management skills, including but not limited to accounting, finance, and governance to assist managements (CEO/CFO etc) for smoother communication with both local and overseas HQ.

8) Fluent in English. Knowledge of Japanese is an added advantage.

Independent thinker, proactive / entrepreneurial mind set.

9) Good communication and presentation skills.

Job Responsibilities

• Ensure timely, accurate month-end closing and analyse financial information for reporting to Management;
• Responsible for preparation and closing of monthly and annual financial statements
• Coordinate and liaise with internal parties to support intercompany activities
• Dedication of work and working closely with your team
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Monitor the day-to-day financial operations within the company, (eg, invoicing, stock, cash flow and other transactions)
• Prepare Monthly Profit & Loss statement, Quarterly auditor's reports and annual financial budgets
• Preparing of weekly bank reconciliation reports and summaries for management
• Analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Degree in Accounting or related fields
• At least 7 years of relevant experience in Accounting, including 2 years of managerial experience
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

Job Responsibilities:

• Oversee & manage day-to-day operations, including FOH and BOH
• Preserve and upholding excellent levels of customer service
• Address customer queries courteously and ensure customer satisfaction
• Obtain customer feedback and recommend necessary outlet operational changes.
• Ensure the consistency and quality of food and beverage products
• Ensure compliance with SFA regulations
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Conduct monthly stock count and reports
• To appraise staff performance and provide feedback to improve productivity.
• To facilitate events and promotions with Marketing strategies.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

• Requirements: can speak fluent Vietnamese
• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

• Take up appointment as the Nominee Director for our clients
• Execute responsibilities as a Nominee Director for our clients, in accordance with our engagement terms with those clients, and in full compliance of our Company policies as well as relevant regulatory requirements (e.g. the Singapore Companies Act)
• Highlight to the Manager or the Company Management opportunities for business growth while executing your responsibilities
• Any relevant responsibilities as assigned by the Manager 

WHAT YOU WILL BE DOING:
You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the unique differences in everyone around you. You thrive in an environment that changes in every moment and you’re often referred to as the Master of Multi-tasking! You enjoy developing others and genuinely bringing joy to peoples’ lives - and it just so happens you’ll be doing just that in an award-winning hotel.

The Assistant Front Office Manager will support the Director, Front Office by leading our Front Desk team through building trust and relationships by nurturing a work culture that celebrates diversity, inclusiveness, belonging, growth and development and by inspiring colleagues to deliver heartfelt experiences for each and every guest.

• Ensure smooth operation of the Front Office
• Be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as any when required and meeting up with datelines
• Identify personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels.
• Be responsible for the safety and security of guests, employees and the hotel assets

Responsibilities
• Support the HR functions which include, but are not limited to, recruitment and selection; rewards and benefits; staff information system; process re-engineering and automation; HR data analytics and data management.
• Identify opportunities for process re-engineering and automation for greater effectiveness and efficiency.
• Review and streamline HR data management, set up the e-filing system.
• Prepare reports, dashboards and presentations on key HR metrics and workforce analytics to generate insights for strategic decision making.
• Partner with operational divisions as HR Business Partner to enable company to meet our vision and mission.
• Undertake any other ad-hoc duties as assigned, contributing flexibly and adaptively to the broader goals of the department.

Requirements
• Trained in Human Resource, Information technology, IT & Computer Science.
• Experience in Government agencies/public organisations, with knowledge in Workday HR modules, Tableau and/or Advanced Excel Applications is highly advantageous.
• Relevant experience in HR Business Partnering and Employee Engagement.
• Strong passion and knowledge for implementing data management, automation and improving HR processes.
• Possess a can-do attitude, critical thinking and problem-solving skills.
• Good interpersonal skills and able to engage and communicate with key stakeholders at all levels.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

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Roles & Responsibilities

Communicating with upper management to develop strategic operations goals.Planning and scheduling of rosters. Creating and managing the operation and capital budget and expenses. Ensure operation is moving smoothly. They also report their findings to upper management as needed.They work full-time hours and may need to work overtime when required. Able to hands-on when required.