Total 19,805 corporate sales executive job vacancies in Others category in Singapore

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

• Assess customers’ needs and provide assistance and information on product features

• Welcome customers to the store and answer their queries

• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

• Maintain in-stock and presentable condition assigned areas

• Actively seek out customers in store

• Remain knowledgeable on products offered and discuss available options

• Cross sell products

• Team up with co-workers to ensure proper customer service

• Build productive trust relationships with customers

• Comply with inventory control procedures

• Suggest ways to improve sales (e.g. planning marketing activities)

Requirements

• Sales Associate skills

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role

• Basic understanding of sales principles and customer service practices

• Basic Math skills

• Working knowledge of customer and market dynamics and requirements

• Familiarity with inventory procedures

• Solid communication and interpersonal skills

• A friendly and energetic personality with customer service focus

• Ability to perform under pressure and address complaints in a timely manner

• Availability to work flexible shifts

• High school degree; BS degree in Marketing or related field would be a plus

Job Description & Requirements

• Execute assigned projects according to the brief & meeting minutes
• Work closely with Project coordinator for each project assigned.
• Site surveying, measurement, documentation & proper complete report prior to projects initiation.
• Ensure the quality of work comply to client standard & specified requirement & safety (both client and country standard).
• Monitor, supervise and follow up the project progress
• Liaise with Contractors, suppliers & related parties involved in the production and construction of the projects.
• Site coordination & supervision during preparation, progress & Installation.
• Filing of documentation, submission/updates, discrepancy, changes, revision, etc of each project assign.

Responsibility

• Understand current and future business goals and ongoing IT issues to ensure business success
• Ensure that employees are following computer use policies, information security and privacy
• Maintenance of network infrastructure, hardware, CCTV, communication & GPS systems
• Software troubleshooting Window OS
• Resolve day to day IT issues in the office
• Outlook installation, MS Exchange Mgmt, Antivirus Deployment
• Work on standalone IT projects as and when it is required

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• In depth knowledge of Microsoft Active Directory
• Windows Server, Microsoft System Centre
• Strong networking skills– emphasis on virtual infrastructure and WAN networking

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Manage and maintain fixed asset records in accordance with company policies and procedures
• Perform monthly fixed asset reconciliations and ensure accuracy of data
• Assist in the preparation of fixed asset schedules for financial reporting purposes
• Conduct physical asset counts and reconcile to the fixed asset register
• Work closely with various departments to ensure accuracy of fixed asset data
• Assist in the implementation of fixed asset policies and procedures
• Provide support and guidance to junior team members on fixed asset matters
• Assist in the preparation of audit schedules and liaise with auditors as required

Requirements:

• Diploma/ Bachelor's degree in Accounting or Finance
• CPA/ ACCA or similar qualification preferred
• Minimum of 3-5 years of relevant experience in fixed asset accounting
• Strong knowledge of fixed asset accounting principles and practices
• Proficiency in SAP, ERP (any), MS Excel and accounting software will be an added advantage
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Review vendor listing in SAP which include creation, amendment and deactivation according to Hospital’s policy.
• Review vendors’ statement of accounts and resolve differences with the vendor.
• Verify, conduct accounts coding and update non-purchase order (“NPO”) invoices.
• Prepare monthly accrual listing for GL to perform accrual of expenses.
• Ensure all monthly direct debit transactions are keyed into SAP.
• Prepare and upload CPF and foreign workers levy journals into SAP Payment preparation, like Giro and Online Payment in SAP, etc for non-PO purchases, Locum & temp salaries, PCP scholars’ allowances, monthly patients’ medifund/silver charges and internal transfer of funds etc.
• Prepare 3 months payment trend with variance analysis to obtain email/online approval from Treasurer for online payment.
• Assets Management, not limited to creation, amendment and disposal.
• Also to conduct Annual Physical Fixed Asset Physical count.
• Support grant monitoring not limited to review and update CST utilization report and prepare documents for grant claim from MOH or AIC.
• Assist in year-end audit requests from auditor.
• Assist Assistant manager in maintaining and updating access rights of the bank.
• Review and streamline AP process, not limited to support the new electronic document management system project and its requirements.
• Undertake any other duties as and when assigned.

Requirements

Min Diploma in Accounting or above

5 years of relevant experience

Proficient in Microsoft Excel & Words, Outlook and Accounting software

Job Description

• Industry/ Organization Type: Logistics/ Production
• Position Title: HSSEQ Executive
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: Monday to Friday, 8 AM – 5.45 PM
• Salary Package: Up to $3,600 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Adhere to HSSEQ standards to ensure a safe workplace and meet client needs.
• Operate a safety system with preventive actions and risk management.
• Handle updates, documentation, audits, and licensing.
• Gather HSSEQ data and report monthly to Management and clients.
• Implement controls as per management system.
• Inspect terminals to ensure compliance with laws and standards.
• Coordinate HSSEQ-related communication with clients.
• Perform audits, assessments, and safety follow-ups.
• Manage and resolve safety incidents and issues.
• Provide HSSEQ training and manage monthly safety meetings.
• Manage site security and collaborate with security providers.
• Maintain safety equipment with vendor collaboration.
• Conduct routine fire safety checks and drills.

APPLY NOW!!!

• Minimum Diploma in Engineering/ Safety Health and Environment
• Possess 2 years’ experience in similar role, with at least 1 year of working experience in Jurong Island.
• Able to work at height and climb cat ladders
• Own a motorcycle or Class 3 driving license
• Must be a registered FSM

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66120 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

What you will be working on:

• Conceptualise message-driven communications strategy, as well as manage and execute communications plans for PA programmes and announcements. This includes developing key messages for various mainstream media and social media channels, preparation of press materials and content for other PA channels, and media engagement to drive positive media coverage
• Work closely with internal and external stakeholders, including ground comms staff, divisions, grassroots volunteers and Whole-of-Government communications teams, to ensure consistent branding and messaging
• Maintain a keen sense and understanding of the trending news and issues which are of interest to our audiences and stakeholders and to PA
• Identify and create opportunities of positive publicity for PA and the work we do
• Develop issues and crisis communications plans to minimise reputational risk

What we are looking for:

• Relevant qualifications in Mass Communications or related fields
• Four years’ experience in strategic communications and/or media relations
• Strong writing and presentation skills
• Good project management skills
• Able to think creatively and is a team player
• Strong interpersonal skills

Only shortlisted candidates will be notified.

Successful candidates will be given a 3-year contract.

As a Reservation Executive, We Rely On You To

• Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
• Assist to maintain effective booking processes and follow through guest bookings
• Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
• Assist in handling reservation sales and guest requests in a professional and efficient manner

We Are Looking For Someone Who

• Has a passion for customer sales
• Preferably has experience working in reservation and with relevant hospitality background
• Loves interacting with guests
• Has strong interpersonal skills and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

• Working days/hours: Monday – Friday, 9am – 6.30pm
• Location: Nearest MRT - Harbourfront
• Salary: $2.5K - $3.5k

Job Description:

• Server Administration including running backups and trouble shooting
• Software/ Hardware/Network configuration and maintenance of various devices including security & privacy
• Technical support to users
• Website Maintenance

Requirements:

• Prior experience in ICT Support preferred
• Preferable to have knowledge in basic programming like HTML and C# code
• Willing to learn new aspects of ICT (eg Graphics software, Database, Content Management System, Programming, Google Analytics, Cloud Server)
• Resourceful to troubleshoot for different IT issues.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

The Cleaning Operations Executive assists with the management of cleaning operation duties as directed by the manager.

Main Duties:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

Summary:

Basic Salary: $3000 - $3300 (AWS + Bonus)

Location: Woodlands

Monday to Friday, 9am - 6:10pm

Roles & Responsibilities:

• Manage the complete spectrum of Accounts Receivable.
• Ensure thorough documentation of all transactions.
• Ensure accurate and timely processing of Goods Return Note.
• Reconcile Customer Collections with Bank Ledgers.
• Monitor monthly/weekly Debtors aging.
• Prepare monthly cash flow forecasts for Accounts Receivable.
• Prepare monthly and year-end Balance Sheet schedules.
• Collaborate with internal and external auditors.
• Send out Statement of Accounts to customers and address their inquiries promptly.

Requirements:

• Minimum Diploma/Degree in Accounting.
• Minimum of 3 years of experience in accounting and finance.
• Strong mathematical and analytical skills.
• Proficiency in Excel and other Microsoft Office applications.
• Only Singaporeans.

APPLY NOW:

• Click Apply Now to submit your most updated CV
• Or you may also email your updated CV to [email protected] in MS Word format. Ensure to use the subject title "Application for Accounts Receivable (Executive)".
• Please note that only shortlisted candidates will be contacted. Thank you for your understanding. Wishing you the best of luck!

Poh Chew Leng, Jaslin

Email: [email protected]

EA Licence Number: 22C1000 (Recruit Lync Pte. Ltd.)

Personnal Registration Number: R22108798

Job Description

Sheng Hong Arts Institute is seeking a dynamic and highly organized Administrative Executive to join our team. The ideal candidate will be proficient in Chinese and English to handle Chinese-speaking customers, possess excellent communication skills, and demonstrate strong attention to detail. The Administrative Executive will play a crucial role in supporting the institute's operations and ensuring smooth administrative processes.

Responsibilities

Minutes of the Meeting:

• Record accurate minutes of meetings in both Chinese and English.
• Ensure timely distribution and documentation of meeting minutes to relevant stakeholders.

Student Recruitment and Tuition Fee Collection:

• Assist in student recruitment activities, including outreach programs and admissions processes.
• Manage tuition fee collection and maintain accurate records of payments.

Calculation of Teacher Teaching Fees:

• Calculate and process teacher teaching fees per institute policies and guidelines.
• Coordinate with relevant departments to ensure timely and accurate disbursement of payments.

Correspondence Handling:

• Manage incoming and outgoing correspondence, including letters, emails, and phone calls.
• Respond to inquiries and requests in a professional and timely manner.
• Maintain organized electronic and physical filing systems.

Management of Dance Clothing, Musical Instruments, and Supplies:

• Oversee inventory management of dance clothing, musical instruments, and supplies.
• Coordinate procurement activities and ensure adequate stock levels.
• Monitor usage and handle repairs or replacements as needed.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Management, or a related field.
• Fluent in both Chinese and English, with excellent written and verbal communication skills to handle Chinese-speaking customers.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office Suite and other relevant software applications.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in administrative roles, preferably in an educational or arts-related setting, is an advantage.

Joining Sheng Hong Arts Institute offers an exciting opportunity to contribute to the vibrant arts community and make a meaningful impact on students' lives. We encourage you to apply for this position if you are passionate about administration and dedicated to excellence.

JOB RESPONSIBILITIES

- Ensure all invoices are accurately input into SAP, and are supported by the relevant approved documents.
- Liaise with customer on any AR invoice discrepancies and follow up with the collection for non-payments, delayed payments, and other irregularities.
- Prepare timely monthly AR Aging report to Corporate Finance with explanations on outstanding AR balances.
- Prepare weekly AR report & sales report to management review.
- Perform month-end accounts closing activities and reconciliations.
- Prepare bank reconciliation and monthly schedules.
- Ensure inter-company transactions and balances are reconcilied regularly.
- Perform cost roll in SAP on monthly basis.
- Support external audits when required.
- Familiarity with SAP S/4 Hana will be an added advantage.
- Any ad-hoc duties as assigned.

JOB REQUIREMENT

- Diploma/ Degree in Accountancy or professional accounting qualification, with working knowledge of Singapore FRS / IFRS standards
- 4-5 years of relevant experience
- Proficient in Microsoft Office - Excel
- Good Organization and time management skills
- Able to start work at short notice is preferred.
- One-year Contract (subject to extension)

* Pls indicate your notice period, current/last drawn and expected salary in your CV/resume.

Job Scope:

1. To collate statistical data of futures and paper trading, trader’s daily profit and loss statement, margin statement, and registration of hedge position.

2. Liaising with suppliers, customers, agents, and banks on documentation issues (renew insurance, bank cover error, import checking, etc).

3. To understand the logic behind the calculation of VaR value and provide risk-related feedback to the company.

4. To propose profit models in accordance to the company’s short/long term goals and spot/futures product structure.

5. To assist in the execution of spot trading contracts, consolidation of data, and client management.

6. To assist in related administrative matters when required.

Job Requirements:

1. Degree in Finance, Economics, or equivalent.

2. Willingness to learn and the ability to adapt to a changing environment.

3. Must be organized and able to work with minimal supervision.

4. Excellent team player with strong interpersonal skills.

5. Knowledge of Mandarin and English (verbal and written) is essential, in order to liaise with English/Mandarin speaking clients/stakeholders.

Job Desription

• Picking, packing, and checking stock for delivery to outlets and export.
  Assisting store supervisor in daily operations such as receiving, dispatch, and cleanliness.
• Conducting stock taking activities.
• Maintaining and updating daily operational records in logistics.
• Supporting Manager with various logistics tasks.

Job Requirements

• Minimum GCE 'O' or 'A' level/Diploma.
• Some related working experience preferred.
• Candidate is required to walk and stand for extended period of time.
• Candidate is required to lifting, and/or carrying up to 25kg.
• Required to communicate verbally and in writting with both english and madarin speaking suppliers and vendors.
• Organized, resourceful, proactive, reliable, with strong attention to detail.
• Possess good follow-up skills.
• Proficient in Excel, Word, Outlook.
• Highly motivated, meticulous, and takes initiative.
  

6 days work week (1 day off on weekdays)
Working hours 7:30 am to 4:30 pm
Basic $2,000 + Allowance + OT Pay

Main duty is to assist the Operation Manager in ensuring smooth daily operations at different job sites:

- Oversee that operation staff report to their duties

- Check each station to ensure that equipment is ready for operation

- Ensure that the cleaning machines are operationally ready and hygiene maintained

- Upkeep the cleanliness and hygiene of the facilities

- Perform all the tasks and assist staff who are unable to complete their duties on time

- Conduct and implement good hygienic practices for staff to follow

This role supports the Facility Manager in the daily administration of the facility and all customer enquiries are attended to efficiently and professionally on a timely basis.

Essential Duties & Responsibilities:

• Promptly attending to customer enquiries and follow up in a friendly and professional manner.
• Addresses customer service issues expeditiously.
• Provides support to the Manager on the day-to-day management of the facility.
• Sells product features, benefits, and competitive advantages in a customer-focused approach.
• Responsible together with the onsite team for the sales and revenue performance of the business.

Requirements:

• Candidate must possess at least an "O" level certificate.
• Communicate well with good teamwork and interpersonal skills.
• Adequately conversant in English. Being able to communicate in a second language is a plus.
• Honest with the ability to work quickly and accurately.
• Computer literate and verse in working with numbers.
• An interest in working with people and the ability to cheerfully provide great service with a smile.
• Demonstrates the appropriate level of skills to promote company products.
• At least 2 Years (s) of working experience in sales & customer service is required for this position.
• Stationed at locations where Extra Space is located
• Working hours: 9:00am to 6:00pm (Monday to Friday) & 9:00am to 1:00pm (Alternate Saturday)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Full Time Accounts Assistant / Acccounts Executive

• Full set of accounts up to Balance Sheet
• Able to meet deadlines
• Good interpersonal & multi tasking
• Assist in any ad hoc projects
• Must have quickbook software knowledge
• Able to start work ASAP

Who we are

Crédit Agricole Corporate and Investment Banking (Credit Agricole-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications.

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Summary of Position

In a challenging and multicultural environment, we seek a senior ITSM Manager to join the control tower section.

• The ITSM Manager is assigned to lead and improve the Incident, Problem, Configuration and Service Quality of IT Production Services in the bank. A key component of this role is to ensure consistency and control over the management of major processes.

• The ITSM Manager has overall responsibility for enforcing proper execution of the process.

• He is accountable for the process improvements and training of teams. He is also responsible to identify gaps in the process and engage all the Service Operations teams for improvements.

• ITSM Manager is also responsible for creation of periodic and on-demand reports for the senior management.

Main Responsibilities

Incident Management

• End to end ownership of the Major Incident with the aim to minimize the time to restore.

• Ensure the IM team coordinates with all support engineers involved in the troubleshooting with the possibility to involve other support groups.

• Ensure a systematic process is followed for all Major Incidents from opening to closure.

• Ensure that Incident Managers assess Incident complexity and decide to apply the Crisis Management process if required: trigger and liaise with the Crisis Manager to manage communication with and escalation to Executive management.

• Track incident progress to resolution and responsible for communicating progress to higher management and transverse relevant teams. Prepare clear and concise comms and publish them based on the priority of the incident.

• Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies.

• Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. As a last resort, responsible for choosing between resolution solutions, or escalating in case of disagreement between technical teams and after assessing all impacts with relevant stakeholders (Experts, Managers and / or Business line IT)

• Ensure consistency of the incident documentation / references across all systems.

Problem Management

• Ensure that the Problem Manager plays a pivotal role in building a problem management procedure for the support teams to follow.

• Ensure that there is a clearly defined RACI, different root cause investigation methodologies are promoted and support teams are trained on the problem management process & procedures

• Enforce proper execution of the process

• Oversee all the KPIs and have management meetings to review opportunities for improvement.

• Provide recommendations for process development, monitoring reports and performance measurements

• Coach teams on analytical and systematic approach to problem solving.

Configuration Management

• Ensure administration and execution of the configuration management process and ensuring CMDB data integrity.

• Ensure that the Configuration Analyst is working closely with other technology teams to define, update, and monitor Configuration Items (CIs)

• Leverage business knowledge and technical expertise to participate in business process improvements and engage in demonstrations, present value propositions, and proof of concepts

• Oversees configuration audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with CI owners to remediate data inaccuracies.

• Monitor health of the CMDB, recommending process, design, or operational updates to reduce time and cost requirements for CMDB upkeep and improve overall data quality

• Automation – Work with RUN/Build team to automate feeds and CI fields

Run Quality

• Work with different teams such as the Permanent Control to track and ensure an efficient implementation of General Inspection recommendations for internal and external audit

• Work with Permanent Control for Annual Risk Assessment

• Oversee and follow-up on Audit recommendations by collaborating with ISAP and relevant parties (CACIB, CAGIP and RPC teams)

• Ensure all flash card of cosmos are reviewed for accuracy with clear documentation of execution steps

• Ensure all transverse cosmos controls with Control Tower ownership are submitted on time with requisite evidence.

• Ensure team compliance to process through periodic audits (e.g. Change Management and Service Request) and facilitate team in identifying areas of improvement

• Ensure implementation and regular review of quality process and framework with ISAP Senior management

• Work with different teams to ensure that all documentation is up-to-date and validated by all parties

• Ensure evolution of Knowledge Management audit with periodic review with Service Managers

• Participate and represent ISAP in the Run/process review governance with Head office Paris.

• Facilitate team on usage of Knowledge Management wiki know-how

• In partnership with the Process Owners, ensure a good adherence with all ITSM Processes and with associated Service Level Agreements.

• Audit quality KPIs periodically to ensure compliance to policy and standards

• Ensure team compliance and mandatory participation for Quiz

• Support transformational activities and Service Improvement for ITIL processes in ServiceNow

• Understand and articulate in practical usage terms the relationship between Change, Incident, Problem and Request, in order to recommend workflows and service improvements across the processes

• Provide guidance and direction to RUN staff on day-to-day process support activities (e.g. Service Request and Change Management.)

• Ensure efficient and effective integration between assigned process areas and other related ITSM process areas (e.g. Service Request, Change, Configuration Management, etc.)

• Provide best-practice guidance to all teams around effective utilization of ITSM processes

• Ensure efficient usage of machine learning to identify trends and drive automation opportunities

• Data driven initiatives for automation of Service Requests

• Oversee and execute ITSM projects and related initiatives with little to no supervision

Skills sought

Soft Skills

• Leadership with ability to do efficient multitasking

• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

• Client Oriented with Strong Relationship management with experience in IT Support and Service Management

• Reactivity and ability to solve problems by using different methods

• Ability to learn and adapt and to be proactive

• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)

• Ability to work under pressure

Requirement

• Infrastructure or Application support hands on experience of 8-10 years is mandatory

• Overall IT experience: 15 Years +

• Crisis Management

• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

• Having knowledge about monitoring tools and scheduling jobs would be plus

• Good understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, CTRL-M, MQ)

• Technologies and/or Applications background with ability to grasp impact and interdependencies

• Willing to work in a shift (between 8:30 am - 1 am SGT)

Job Highlights

• Join the family of one of the largest dry bulk vessel owners.
• Opportunities to work on shipowner’s business and visit vessels.
• Great location and accessibility.

Job Description

• Monitor vessel movement/ vessel operation (TC & VC) and solve operational issues.
• Check the estimated port costs and appointment of agents
• Liaise with relevant parties
• Freight invoice preparation/laytime calculation
• Freight/Hire collection
• LOI & B/L preparation / confirmation
• Assist with agency work while necessary
• Other duties assigned by the company as deemed fit (e.g. administration, etc.)

Requirements:

• Candidates are preferred to possess a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Maritime Studies, Logistic/Transportation, Business Studies/Administration/Management, or equivalent.
• Preferably Junior Executives specializing in Maritime/Logistics/Supply Chain or equivalent.
• Required skill(s): MS Office.
• Full-Time position.
• Non-experienced/entry-level candidates may be considered.
• The ability to communicate in Mandarin Chinese is a must, (In order to coordinate with the Mandarin Chinese speaking counterparts)

Job Description & Requirements

Front Desk Executive (People-centric)

• Provide superior customer service to welcome all guests, staffs, and agents
• Provide a consistent Guest welcome and registration process for individuals and groups
• Attend to needs of sales agents and assist with usage of equipment within the office

Other duties

Reception floor & Meeting Room Management

• Take ownership of the Reception floor and meeting rooms, re-setting, keeping the rooms and spaces clear and in functioning order
• Ensure that open office floor and meeting rooms are clean, presentable
• Ensure beverages / refreshments are made available to guests, where necessary

Telephony

• Managing day to day incoming calls to general line, and transfer to relevant parties as needed

Office/ Admin Management

• Receive incoming shipments such as office supplies, mails etc., and ensure smooth handover to various departments
• Provide assistance in general administrative activities (i.e stationary application / finance invoices processing) and other duties as assigned by the Office Manager,
• Maintain desk / meeting rooms in good order
• Reporting to the Front Desk Manager, this candidate should be outgoing and bubbly in nature.
• Motivated by a desire to provide utmost service to all customers is a must.

Any past experience in the service/ retail industry would be an added-advantage.

Our client, a listed US multinational corporation and leader in its industry, is seeking a suitable individual to join as Communications Executive. This is a newly created position.

The Communications Executive will:

• Conduct rudimentary IT/IT-related training
• Create and update training materials
• Coordinate with stakeholders and trainees
• Perform training administration duties e.g. collating training records and preparing reports
• Draft communications for dissemination to the organization
• Assist Head of IT Department in projects and as required
• Undertake any other tasks as needed.

We expect the successful candidate to:

• be a steady, resourceful and dependable individual and a multi-tasker
• be highly organised, meticulous and comfortable with dealing with people from all levels
• possess strong interpersonal, communication (both verbal and written) and presentation skills.
• be someone who embraces technology (although a high degree of IT proficiency is not required)

Fresh graduates are welcome.

If you are interested in this job opportunity, please email your CV to [email protected], quoting “Communications Executive” as the subject matter. It will be good to include a cover letter.