Total 15,761 credit control executive job vacancies in Others category in Singapore

NorthLight School aims to be a choice school to prepare youth for life and living. Regardless of their starting points in life, we believe that they can SHINE. We invite mission-minded individuals with the requisite skill sets and experiences to join our team to help these students on their education and life journey to achieve success.

EXECUTIVE, STUDENT AFFAIRS

Main duties and responsibilities

• Maintain and monitor the update of various student Financial Assistance Scheme (FAS) databases: School’s Student Information Management System and Excel Spreadsheet
• Process and administer students’ FAS applications, external bursaries, and monetary disbursements from organizations
• Liaise with external vendors i.e. uniform and insurance companies to ensure smooth and adequate support to students
• Administer FAS provisions i.e. monthly transport vouchers, school meals program and uniform collection
• Administer monthly food provision program by Food From The Heart and other relevant support organizations
• Prepare, analyze, and report to school's management and Ministry on FAS statistics
• Support departmental and school event duties
• Review and improve student-related policies and processes
• Perform other duties assigned by school

Requirements

Basic

• Diploma qualification or equivalent
• Excellent team player and highly service-oriented
• Possess student centric mindset
• High level of effectiveness, accuracy, and timeliness in work
• Good communication skill and able to coordinate well with a variety of stakeholders
• Able to master procedures and guidelines as well as propose improvements
• Proficient in MS applications especially Excel and Word

Advantageous

• Experience in education and school environment is a bonus

We offer:

• 5-day work week
• Learning and development opportunities

GL Accountant

5 days, 9am - 5.45pm (work US timing if there’s some communication/meeting required)

Location: Beach Road (Bugis)

Salary: $4000 -$5200

Job scope:

• Updating/maintaining general ledger and month-end journal closing entries
• Assisting in month-end and year-end closing
• Assist with internal/external audits, prepare audit schedules and NTAs
• Calculate and prepare journals for tax accounting
• Perform cost allocation for management reporting
• Perform reconciliations for balance sheets accounts, including intercompany
• Prepare balance sheets schedules
• Prepare data for direct and indirect tax filing
• Assist in annual stock take
• Assist in periodic management reporting
• Perform other duties as directed

Requirements:

• Min Diploma or Degree from a recognised institution
• With 3-5 years in GL Accounting
• Solid understanding of general ledger accounting
• Thorough knowledge of accounting and ledger procedures, In-depth knowledge of IFRS and USGAAP is an advantage
• Strong knowledge of Oracle (any ERP)/UiPath (RPA)/Hyperion/Essbase is an advantage, application and data interface
• Computer literacy, MS Excel in particular (familiarity with VLOOKUPs and pivot tables)
• Require to work US hours if needed

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Review the exceptional status and premium collections. Scrutinize, categorize, and solve the reconciling items.
• Create and gather supporting documentation for payment setup. Align payments in the accounting system.
• Reconcile the company's and the insurers' financial statements. Maintaining the digital copy of all payment documents.
• Provide recommendations for enhancement.
• Perform ad hoc and related activities as assigned.

Requirements

• Possess a Diploma in Accountancy or equivalent
• At least 1 year of relevant experience
• Excellent communication skills
• Able to work independently with minimal supervision

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.

The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

Job Description

Operations (30%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch points that are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially for challenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (30%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduce incomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (30%)

• Support the Manager and work with IT department to implement and ensure a smooth transition to a new course evaluation platform.
• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Perform administrator duties to maintain the new platform and manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (10%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• May be required to work extended hours during peak period and university events.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Salary: up to $5000

Working Days & Hours: Mon-Fri Office Hours

Location: West

Job Description:

· Process end-to-end payroll for a large organisation (with 2 payroll cycles a month), including but not limited to,

o submission of monthly CPF and refunds,

o submission of Government Paid Leave claims,

o processing medical/dental claims from employees,

o ensuring accuracy of bank details and timely submission of bank files,

o providing payroll GL to the finance team for reconciliation,

o pro-ration of salary for new hires and resignees,

o filing for resignees according to internal procedures

· Timely filing of IR21 clearance (for foreign resignees) and annual IR8A submission to IRAS and generate e-IR8A report to all employees

· Correspond with HR team to retrieve data and inputs necessary for relevant pay elements

· Support and implement improvements to system enhancement and payroll processes for better efficiency and compliance to statutory regulations

· Manage system set-up for payroll-related processes

· Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises

· Provide support for internal & external audit on payroll matters

· Serves as an internal and external resource on payroll-related inquiries

· Attend to all employee inquiries such as Employee Benefits, Payroll, Leaves, Insurance (medical & WICA) related matters

· Assisting in WICA renewal

· Ensure upkeep of payroll documentation for proper storage and retrieval of records

· Other related duties that may be assigned from time to time

Interested candidates, do submit your resume to: [email protected] Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

JOB RESPONSIBILITIES:

• Ensure that all transactions are well documented
• Responsible for the full spectrum of Accounts Receivable.
• Ensure accurate and timely processing of Goods Return Note.
• Coordinate local cheque bank-in and daily update of incoming funds to the NAV system.
• To ensure timely updating of customer accounts.
• Monitor and follow-up with customers on overdue account and arrange for debts collection.
• Reconcile Customer Collection with Bank Ledger.
• Responsible on monitoring monthly /weekly Debtors aging.
• Mailing of Statement of Accounts to customers and respond to their inquiries.
• Prepare Accounts Receivable monthly cash flow forecast.
• Preparation of Journal entries for accruals & other adjustment.
• Preparation of monthly and year-end Balance Sheet schedules.
• Liaising with internal and external auditors.
• Looking into strengthening current and process improvement
• Undertake ad hoc duties as assigned.

WORKING HOURS:

• 5 days week
• Mon to Fri
• 9am to 6:10pm

WORK PLACE:

• Woodlands

JOB REQUIREMENTS:

• Min Diploma
• At least 3 years of experience in accounting & finance.
• Proficiency in MS Word & Excel

All qualified applicants, please send in your resume NOW to: Whatsapp: https://wa.me/+6597430026Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

• Responsible for the full set accounts of review and day-to-day accounting operations.
• Perform bookkeeping general ledger, AP, AR, project costing and cash management.
• Management Work Order Record and track work completion for billing.
• Check employees' expenses claim against receipts for reimbursement.
• Prepare and maintain records of purchases and payments.
• Prepare vouchers and write cheques, cheque deposits, and telegraphic transfers.
• Ensure incoming cheques are recorded and banked in an accurate and timely manner.
• Assist, maintain, and manage the office's expenditure and petty cash within the expenditure budgetary limits.
• Handle all regulatory submissions including GST returns.
• Manage payroll and HR matters for foreign employees.
• Manage AR debt collections and follow up for overdue invoice and processing of payment to suppliers.
• Liaise with the external auditor.
• Handle ad-hoc assignments.

Requirements:

• Minimum ACCA/Diploma in Accounting or equivalent with 3 years of relevant work experience.
• Knowledge in GST is required.
• Knowledge in Autocount Accounting Software and construction accounting is advantageous.
• Ability to manage multiple tasks with tight timelines.
• Ability to converse and liaise with external English and Chinese speaking vendors and suppliers.
• Good team player, meticulous, independent, and possess good communication skills.
• Prefer candidates who can commence immediately.

Job Description:

• Patent and design portfolio management;
• Patent and design filings in Asian countries, e.g. Singapore, India, Thailand, Vietnam, Indonesia, Philippines, Brunei, etc; and
• Advice on patent prosecution strategies.

Requirements:

• Holds an engineering or science degree
• At least two years’ experience in patent filing and prosecution work, preferably in multiple ASEAN jurisdictions
• Proficient with computers (should have knowledge of Microsoft Outlook, Word and Excel)

Interested candidates, please send an application (with your expected salary) to [email protected]. All applications will be treated with the strictest confidence.

Job Responsibilities:

• To deliver professional and expert concierge services to customers.
• To handle customer requests or enquiry via phone, email, and/or chat.
• Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
• Establish relationships with customers with a positive customer experience feeling after every contact.
• Communicate responses in a clear, professional, timely and concise manner.
• Work with team and resources to provide customer with requested service.
• Other ad-hoc duties as assigned.

Job Requirements:

• Candidates must possess at least 2 years of Call Centre/ Hospitality experiences;
• Proficient in Microsoft Office (especially Excel and PowerPoint);
• Customer service oriented, result driven & good team player;
• Excellent communications & interpersonal skills;
• Work well in a challenging and fast paced environment;
• Able to commit club hours, weekends and public holidays.
• Confident, dynamic and energetic individual with positive vibes.

Interested applicants are invited to apply directly at the NUS CareerPortal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

About Us

Established in 1905 to educate and train medical professionals for Singapore, the NUS Yong Loo Lin School of Medicine is a leading medical educational and research institution in Asia. We educate the next generation of doctors and nurses to the highest clinical standards and prepare them to meet tomorrow’s medical challenges competently, compassionately and creatively.

At the Division of Graduate Medical Studies, we aim to promote postgraduate training and education for medical professionals in Singapore; to accredit training programmes; and to offer examinations leading to specialist qualifications.

As part of this team, you will be responsible for the provision of end-to-end administration of postgraduate medical programmes. To succeed in this position you are required to have strong project management skills and ability to "think on your feet" as you manage internal and external stakeholders.

Roles & Responsibilities

• Manage and administer the assigned postgraduate programme(s), including liaising with all stakeholders.
• Provide secretarial support to Exam/Course Committee(s) and all stakeholders.
• Take responsibility for organizing and planning all post-Exam/Course events.
• Assist with program logistics, such as entering examination marks into Microsoft Excel, participating in Board of Examiners’ meetings, and generating reports.

Qualifications

• A Bachelor's Degree in any discipline.
• Prior experience in the healthcare/medical industry would be useful but not essential
• Effective verbal and written communication skills to coordinate well with stakeholders
• Strong problem-solving and quick-thinking abilities to adapt to programme requirements
• Proficiency in Microsoft Excel to write formulas related to examination marks algorithm.
• Availability to work approximately 2 weekends per month to facilitate the administration of programmes

Operation Executive

• Location: Redhill
• Working days & hours: Monday – Friday, 10am – 7pm
• Salary: $2,000-$3,000 (Based on experience)

Requirements

• Preferably with experience in handling shipping procedures documentation.

Responsibilities

• Preparation all related export shipping documentations.
• Liaise with shipping and logistics companies to ensure timely clearance and delivery of shipments to customer.
• Handling of LC negotiation experience preferred.
• Maintain systematic filling of documents and follow-up with final negotiation.
• Issuing invoice, packing list, checking BL draft, chasing schedule
• Any other ad-hoc duties as assigned.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job ID: 470628

Responsibilities:

• Handle Full sets of Accounts of the company
• Bank reconciliation
• Review all month-end closing activities including general ledger accounts, balance sheet accounts, and overhead cost allocation.
• Prepare timely and accurate reporting of financial results for the Group
• Prepare tax information
• Ensure timely filing of all tax returns.
• Any other ad-hoc duties assigned.

Requirements:

• Bachelor's Degree from related fields
• At least 3 years of full set accounting experience required

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

COMPANY DESCRIPTION

Established in 2017, Haulio is Singapore's fastest-growing cloud-based digital container haulage network. Haulio brings together an efficient and intelligent haulage community through a range of collaborative digital tools that connect global trade to local first-mile transportation across ASEAN. With more than 98% of Singapore's hauliers onboard and an established secondary presence in Indonesia and Thailand, Haulio has plans to expand its footprint regionally, to complete the digitalisation of haulage in Southeast Asia by 2025.

RESPONSIBILITIES

Responsibilities:

• Daily planning, routing and scheduling of trucks to optimize resources
• Coordination of customers' requirements from the portal.
• Secure best fit hauliers for trucking jobs
• Achieve high service standards for all customers
• Manage customers' and Hauliers' expectations and requirements
• Basic reporting on the job progress
• Dispute resolution between hauliers and customers
• Review pricing upon job completion for finance billing
• Any other ad-hoc duties will be assigned by supervisor

Requirements:

• Minimum Diploma in Logistics or Maritime Studies or in a relevant discipline
• Fresh graduates in a relevant discipline are welcome to apply
• Minimum 2 years' experience in customer service and operations in the freight forwarding & logistics industry are preferred
• Excellent verbal and written communication skills
• Strong negotiation skills, with ability follow-through on client contracts
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated, goal-oriented and a team player
• Able to work 5.5 day work week

Interested applicants please apply here: https://www.haulio.io/career/haulio-pte-ltd-singapore-594-operations-executive-singapore/

Responsibilities:

• Responsible for the execution of retail display and VM launch toolkits for key new product / campaign launches. Coordinate between brand and retail teams to ensure smooth execution of VM installations.
• Work closely with brand and retail teams to manage business needs relating to VM strategies.
• Develop in-store planograms and ensure consistent execution and maintenance across the various retail banners.
• Design and oversee the production of window and in store displays, signage, floor plan to create appealing and eye-catching layout to boost customer’s shopping experience.
• Assist in stores and events set up and tear down.
• Responsible for and maintain inventory kept in warehouse for all retail fixtures, props and its accessories.
• Manage VM budget & expenses according to the allocated budget.

Requirements:

• Minimum a Diploma in Visual Merchandising / Fashion Merchandising / Visual Communications or its equivalent.
• At least 4 years of visual merchandising experience in a Retail industry.
• Proficient in Adobe design software (Illustrator, Photoshop, etc…).
• Solid experience in the field of visual merchandising, including window displays, signs, interior displays, and space utilisation.
• Able to work during non-operating hours when required.

Responsibilities:

• Manage Account receivables & invoicing activities.
• Ensure all revenues are accounted for timely and accurately.
• Assist in timely monthly financial closing and preparation of supporting schedules.
• Assist in Quarterly GST Filing.
• Liaise with auditor and relevant authorities when necessary.
• Work with Business units on processes improvement and internal control review.
• Work closely with Operations team to drive cost efficiency and revenue improvement.
• Co-support other accounts function when needed.

Requirement:

• Min Diploma in Accounting or related field with at least 3 years of relevant experiences.
• Candidate with MS Dynamic NAV or Business Central experience would be advantageous.
• Abilities to handle full set of Accounts would be advantageous.
• Proficient with Excel
• Independent, mature and process oriented
• Meticulous, pro-active with position attitude

1) Full set of Accounts.

2) Warehouse stock taking, ordering and receiving of goods, prepare and update inventory list, calculate and tally stock items.

3) Performs routine record on repair and maintenance, inspection, meter reading.

4) Invoicing, and preparation of aging and statement of accounts.

5) Collection of outstanding Debts.

6) Attend to all phone calls, email and correspondence.

7) Preparation and arrangement of payment to creditors.

8) Update of workers working schedule and computation of wages.

9) Preparation of CPF Contribution and GST Submission.

10) Ad hoc duties.

Position Overview

Based in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The Capella Culturist must ensure the Capella experience is delivered consistently to achieve guest satisfaction.

The Role

• Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
• Accommodate and expedite all requests in congenial manner
• Collect guest preferences for all guests that have not already been collected by reservation and from the pre-calls from the Living Room
• Handle guest complaints by following the procedures and ensuring complete guest satisfaction
• Maintain all equipment at the Living Room to ensure they are in good working order
• Executing Resort Programmes
• Promote positive relations with all individuals who come in contact
• Maintain confidentiality of all guest information and pertinent hotel data
• Work cohesively with other departments and co-workers as part of a team
• Analyse and resolve problems while exercising good judgment
• Be an ambassador to the Hotel at all times, in and outside of one's workplace

Talent Profile

• Diploma in Hospitality Management
• Excellent communication skills
• Minimum of 2 years’ experience working in a luxury brand hotel
• Excellent judgment, attention to detail and ability to handle confidential information

Responsibilities

• Facilitate the end-to-end delivery process, collaborating with Customer Service and logistics service providers.
• Liaise with shipping agents and Port Authorities to ensure timely supply to vessels.
• Monitor stock levels and work closely with Distribution and Production Planners to maintain agreed inventory levels.
• Ensure timely lubricant deliveries via barge and truck.
• Acknowledge and execute all orders promptly.
• Prepare accurate Delivery Receipts based on Customer POs.
• Deliver orders to customers’ vessels as per our value proposition and industry-leading OTIF metrics.
• Map physical product flow correctly in the ERP system.
• Participate in assigned ad-hoc projects and tasks.

Requirements

• Degree in Maritime Studies, Supply Chain, Logistics, Operations Management, Business, or related discipline.
• Minimum 3 years of working experience in marine supply, logistics, and operations scheduling (preferably in a multinational environment).
• Experience in cost analysis and logistics optimization.
• Familiarity with continuous improvement methodologies.

Nafisah

R2096014

Job Description

. Maintain accounting general ledgers within accounting software and on Excel

· Perform AP, AR, general ledger, bank, supplier statement reconciliation

· Assist in preparing monthly management accounts, quarterly GST Form 5

· Assist with auditor and tax agent queries, providing of relevant information

· Accurate data entry into claims submission, supplier and payment processingm

· Assist to monitor project budgeting and costing

· Other ad-hoc duties

Position Overview

An ambassador to Capella Singapore & The Club Residences by Capella Singapore, the Senior Club Executive provides assistance to tenants and guest by assisting with reservations, accounting procedures, handling of complaints or enquiries and all other the day-to-day operation matters of the Club Residences. Partnering with respective immediate departments to meet established standard prior to their requirements, the Club Executive is also responsible for the overall tenure, efficient check-in / check-out, in unit explanation and update of all Guest Preferences.

The Role

• Confirm reservation in system and review all noted information in trace, note and amenity reports
• Prepare guest registration card and room key upon check in
• Conduct group check-ins/outs
• Aliases with culturist team and bell desk for guest arrival/ departure transportation arrangement
• Handle guest’s complaint and inquiries and provide responses accurately
• Build good rapport with all individuals including internal and external
• Assist in making reservations such as walk in reservation
• Present folio to guest and resolve and disputed charges

Talent Profile

• Excellent communication skills.
• Minimum of 2 years’ experience working in a luxury brand hotel or residences.
• Willing to work flexible hours, including weekends and public holidays
• Excellent judgment, attention to detail and ability to handle confidential information.

Looking at making a difference in your career?

At Lions Home For The Elders, our mission is to enable our elderly residents to lead enriched lives through holistic and integrated care. We partner closely with our donors and volunteers in our journey to ensure that they can lead active, healthy and meaningful lives with a sense of purpose.

We are looking for a Fundraising Senior Executive to assist in fundraising efforts and build strategic partnerships for the Home. This position will report to the Assistant Manager of Corporate Affairs.

For more information, visit www.lionshome.org.sg

Responsibilities

• Identify, plan and execute fundraising initiatives
• Develop and craft impactful fundraising communication materials such as appeal letters, direct mailers and social media campaigns
• Build and strengthen relations with existing portfolio of donors and volunteers, as well as reach out to prospective donors and corporate partners
• Organise annual key fundraising events such as Flag Day, Recognition Night
• Provide support for fundraising-related content for in-house and external publications (e.g. article contributions covering fundraising events)
• Provide secretariat support for sub-committee and project committee meetings
• Assist in department projects and other duties as assigned
• Required to work on some weekends, after office hours and public holidays to support organisation’s events

Requirements

• A recognized degree with minimum 5 years working experience in fundraising
• Strong verbal and written communication skills
• Good team player
• Experience in digital marketing and email marketing will be advantageous
• Organized and meticulous, paying attention to details

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.

The candidate will support SS day-to-day operations, student insurance management, point of contact for orientation booth organisation/corporate website content updates, and contribute towards the overall enhancement of SS service ecosystem.

What You Will Be Doing

Operations (40%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch points that are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially for challenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Student Services orientation booth setup (10%)

• Collaborate with internal departments to organize Student Services orientation booth setup, ensuring an informative display and slides featuring essential information to navigate the student portal effectively.

Student Services Website update (10%)

• Point of contact with marketing and communication department to ensure timely updating of information on the Student Services page of the website.

Student Insurance Management (10%)

• Manage Student Insurance Broker contract, ensuring that the vendor is compliant with regulations and meets the university's insurance needs.
• Effectively handle escalated insurance issues/complaints with stakeholders.
• Work with stakeholders to review the insurance coverage and terms as appropriate.

Other administrative tasks (10%)

• Assists with raising purchase requisitions, budgeting, news & notices postings.

Strategic (20%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• Able to work extended hours (up till 9.30pm) during university peak period.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

1) Handle accounts receivable, accounts payable and general ledger

2) Issue Invoices, Delivery Order ,processes payment and receipts

3) Prepare payments via INTERNET BANKING

4) Prepare monthly statement of accounts and bank reconciliation.

5) Process petty cash disbursement, staff claims processing

6) Chasing overdue payment from customer

7) Prepare quarterly GST submission

8) Responsible for proper documentation and filing of documents

9) Perform data entry using XERO accounting Software.

10) Able to read and liaise English and Chinese speaking clients and handle documents

11) Can start work immediately

12) Office located at Bedok and Tampines Area.

Job Description:

• Handle full set of accounts & management reporting (quarterly/ yearly budget & forecast)
• Handle Intercompany transactions and reconciliation
• Monitor the aging of receivables and follow-up on collections with sales team
• Monthly bank reconciliation and cashflow management which to ensure that all receipts & disbursements are recorded
• Preparation of GST return and submission; Handle corporate tax computation
• Maintains Fixed assets ledger and other schedules
• Sales/Customer Service, take orders from customers, issue sales invoice and send to warehouse for packing
• Updates actual inventory count & performs inventory reconciliation vs. system inventory balance.
• Liaise with auditor for audit matters & schedule
• Assist in preparation of year end finance statement

Job Requirements:

• Diploma/Degree in Accountancy/Finance or equivalent qualifications
• Min 4 years’ experience in full sets of accounts
• Able to work in a fast-paced working environment
• Self-motivated with good interpersonal and communication skills
• Proficiency in accounting system / MS Office applications (Word and advanced Excel)