Total 23,414 customer experience manager job vacancies in Others category in Singapore

• Up to $8,200 Monthly, Permanent Role with Attractive Variable Bonus
• Join a Leading Investment Company in the West (Near MRT)
• Experiences in financial and investment risk management is mandatory

Are you passionate about financial risk management? Do you thrive in a role that combines rigorous analysis with strategic insight? A reputable investment company is seeking a dynamic Financial Risk Management Assistant Manager to join their esteemed team. This is a unique opportunity to play a pivotal role in assessing, measuring, and managing the Group’s financial, market, and investment risks, directly supporting decision-making at the highest levels.

Your Role
In this strategic position, you will:

• Collaborate closely with teams across asset management, treasury, and finance to develop cutting-edge risk management frameworks.
• Lead projects, perform in-depth risk analysis, and support management decisions.
• Conduct qualitative and quantitative assessments of investment risks, using advanced models like VaR and stress-testing.
• Provide independent assessments for potential acquisitions and divestments, ensuring alignment with strategic benchmarks.
• Prepare comprehensive quarterly risk reports and deliver presentations to the Board and Risk Committees.

Requirements:

• Experience: A minimum of 5 years in an analytical or investment-focused role, ideally within quantitative risk management (credit, market, or liquidity) in financial institutions. Experience in areas such as real estate research or investment, project financing credit evaluation, equity research, corporate finance, or property valuation are welcome to apply.
• Education: Bachelor’s Degree in Business, Finance, Economics, Statistics, or a quantitative field.
• Skills: Advanced Excel modeling; proficiency in VBA/Python a plus. Familiarity with statistical methods and financial models (e.g., CAPM, VaR) is highly desirable.
• Certifications: FRM, PRM, or CFA are advantageous.
• Mindset: Analytical thinker with a curiosity for market research, strong communication skills, and meticulous attention to detail.

If you’re excited by the prospect of shaping risk management at a strategic level and possess a robust analytical mindset with a keen interest in finance and investments, we’d love to hear from you!

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Position Overview

Autodesk is looking for an Experience Designer to join our team in Singapore. This role involves conducting user research, engaging with customers through interviews and usability tests, and collaborating with scrum teams to enhance the ReCap product.

Responsibilities

• Conduct user research and analyze feedback
• Engage with customers through interviews and usability tests
• Create wireframes, prototypes, and high-fidelity designs
• Collaborate with scrum teams and present design concepts
• Advocate for user-centered design principles

Minimum Qualifications

• Bachelor's degree in Design, HCI, or related field
• 3-5 years of UX design experience
• Strong portfolio showcasing design and research skills
• Proficiency in design tools (Sketch, Figma, Adobe XD)
• Excellent communication and collaboration skills
• Familiarity with Agile/Scrum methodologies

Position: Assistant Operations Manager for Multiple Food Stalls

Monthly Salary: Competitive salary; details provided upon inquiry

Working Hours: 6-day work week, 12 hours per day; overtime required ，including night shifts

Work Location: Various locations across Singapore

Job Description:

• Assist the Operations Manager in overseeing the daily operations of multiple food stalls
• Ensure smooth workflow and adherence to operational standards in all outlets
• Coordinate with stall supervisors and staff to implement company policies and procedures
• Monitor the quality of food and customer service to maintain high standards
• Handle customer feedback and resolve any service-related issues efficiently

Daily Responsibilities:

• Conduct routine inspections at each food stall to ensure compliance with hygiene and safety regulations
• Supervise daily sales activities and assist in cash handling and accounting procedures
• Coordinate staff scheduling, ensuring adequate manpower for peak and off-peak hours
• Assist with the training and onboarding of new staff, providing continuous support to improve service quality
• Maintain inventory levels and coordinate with suppliers to manage stock and supplies
• Monitor and report on stall performance, including sales figures and customer feedback
• Collaborate with the marketing team to implement promotional activities and seasonal campaigns
• Identify operational challenges and work with the Operations Manager to develop solutions
• Foster a positive working environment and promote teamwork among staff across locations

• At least 10 years experience

• Willing to work on holidays/work on shifts/change of shift

• Able to work for long hours

• Can work between different locations

• Building solid relationships with customers, vendors and distributors, as well as sales and marketing teams.

• Developing in-depth knowledge of company offerings to identify profitable business opportunities.

• Directing marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market research.

• Assessing marketing and sales as well as supplier and vendor operations and recommending improvements as needed.

• Preparing all documentation required for requests for proposals (RFPs).

• Researching emerging trends and recommending new company offerings to satisfy customers’ needs.

• Developing and managing strategic partnerships to grow business.

• Presenting business or marketing opportunities to company executives and management.

• Selecting automation software and software platforms that best meet company needs

This role involves independently assessing, measuring, monitoring, and reporting on the Group's investment, financial, and market risks, providing critical support to the Group's Board and REITs’ Audit & Risk Committees.

Job Responsibilities

• Collaborate with team members to design and implement frameworks and tools that enhance risk management and support decision-making processes.
• Conduct in-depth risk analysis and research, taking the lead on projects and managing teams to achieve timely and effective outcomes.
• Engage with asset management, investment, treasury, and finance teams to analyze risk impacts and provide financial insights for the organization.
• Perform qualitative and quantitative risk assessments for investments and assets across the Group's portfolio, utilizing various metrics and models, including Value at Risk (VaR) and stress-testing techniques.
• Deliver independent risk assessments for potential acquisitions and divestments.
• Review methodologies and establish benchmark hurdle rates to evaluate investment performance.
• Develop financial models and prepare quarterly risk reports and presentations for the risk committees and Board of Directors.
• Handle ad-hoc projects and special assignments as directed by the supervisor or Head of Department.

Job Requirements

• At least 5 years of experience in analytical or investment-related roles, ideally with expertise in quantitative risk management (credit, market, or liquidity) within financial institutions. Relevant experience in real estate research/investment, project financing, equity research, corporate finance, or property valuation is also valued.
• Bachelor’s degree in Business, Finance, Accountancy, Economics, Mathematics, Statistics, Real Estate, or related quantitative fields.
• Strong analytical skills in both quantitative and qualitative areas, with familiarity in statistical/risk methodologies and financial models such as scenario analysis, stress testing, VaR, and Capital Asset Pricing Models.
• Curiosity and an interest in macro and market research, along with strong problem-solving abilities.
• Excellent communication and interpersonal skills, with attention to detail and an ability to manage multiple projects effectively.
• Interest in pursuing a career in risk management, investments, or real estate.
• Advanced Excel modeling skills, with proficiency in VBA or Python as a plus.
• Additional certifications, such as FRM, PRM, or CFA, are a bonus.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Responsibilities:

• Manage design activities to ensure contract requirements are met.
• Ensure all designs comply with legal standards and codes.
• Supervise and guide the design team.
• Ensure design submissions meet statutory regulations.
• Provide accurate structural analysis and ensure design integrity.
• Lead and review design drawings from the team.
• Coordinate with other departments during the design phase.
• Ensure drawings meet codes and regulatory standards.
• Create practical, site-ready designs that satisfy client needs and company profitability.
• Perform additional tasks as assigned by the Supervisor or Manager.

Requirements:

• Minimum Diploma
• At least 10 years of relevant experience
• Experience in archi, engineering or construction industry

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Responsibilities:

• Develop and submit the BEP as required.
• Coordinate and manage BIM-related tasks with stakeholders and interfacing contracts.
• Regularly update and report BIM progress to the SO.
• Oversee and manage PBC within the contract.
• Collaborate with PBM and PBC of interfacing contracts.
• Identify and resolve BIM-related issues in the project.
• Manage project delivery, digital solutions, and innovations.
• Implement and optimize processes for BIM/VDC/IDD.
• Ensure compliance with information exchange requirements across contracts.
• Oversee compliance with PIR and LTAEIR across the project.
• Manage protocols for BIM information exchange among stakeholders.
• Provide digital solutions training to assist the SO with reviews.
• Oversee and maintain BIM hardware and software throughout the project.
• Coordinate and manage ICE meetings, ensuring objectives are met.
• Participate actively in ICE meetings to achieve desired outcomes.
• Manage and perform checks on BIM deliverables to identify discrepancies.
• Ensure PIM and AIM compliance with PIR, LTAEIR, LOIN, and regulations.
• Rectify geo-coordinate misalignment issues in PIM and AIM before submission.
• Verify and address issues in federated PIM and AIM with interfacing contracts.
• Set up, maintain, and manage CDE, BIM hardware, software, and templates.
• Implement cybersecurity measures for the Contractor’s CDE platform.
• Conduct regular clash detection analysis for PIM, AIM, and CCSM.
• Track and resolve design and construction conflicts within CCSM deliverables.

Requirements:

• Minimum Diploma in Civil or equivalents.
• Minimum 5 years of experience in design, construction, or IDD project management.
• At least 3 years of experience as a Project BIM Coordinator on large-scale or infrastructure projects.
• Certified in BIM (Specialist Diploma) or Digital Delivery Specialist (DDM Tier 2).
• Knowledge of 4D/5D software and coordination tools like Navisworks Manage, Autodesk Construction Cloud/BIM360 is preferred.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Responsibilities:

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets
• Lead and motivate section’s staff to carry out their duties effectively and efficiently, to achieve profit and sales targets
• Effective planning of monthly staff rosters to ensure optimal management of manpower strength
• Maintain and update data bank of regular customers, ensure effective and systematic customer data resources system
• Forecast and analyze fashion and demand trends, recommend new merchandise mix and suppliers
• Provide and analyze sales, profit and stock budgets/reports
• Plan and execute effective merchandise zoning, layout and display working closely with Visual Display team and vendors to present merchandise in an exciting and interesting manner to portray the desired concept
• Any other job-related duties as and when assigned by the management

Job Requirements:

• A professional education certification in any field
• Minimum 2 years of working experience in the same role
• Good influencing and people management skills
• Independent, a team player

Interested applicants please forward your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Purpose of the Job

Plan and organize a diverse range of activities and programs for active ageing services and inter-generational programs. Support the Centre Manager in implementing the eldercare project at the Active Ageing Centre.

Key responsibility areas:

• Support the planning, coordination, and organization of outreach and public education events targeted at the general public.
• Collaborate in the creation of outreach and corporate communication materials, such as signage, posters, banners, collaterals, messages, or emails, for mass communications.
• Develop, review, and implement new membership programs aimed at engaging the public.
• Facilitate the orientation and coordination of training sessions for volunteers.
• Compile and submit reports, claims, documentations, or statistics to both internal and external stakeholders.
• Undertake any other responsibilities as delegated by the Centre Manager or Management.

Required qualifications and experience

• Holds a Bachelor's degree in Social Work or a related discipline.
• Proficient in planning activities and programs, with prior experience in outreach initiatives.
• Demonstrates strong proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

Required Competencies

• Self-motivated with strong coordination and organization skills.
• Patient and tactful, exhibiting exceptional interpersonal skills.
• Competent in developing, organizing, and executing communication materials for programs.
• Skilled in both written and spoken English, Chinese, and local major dialects to effectively engage with seniors.

Purpose of the Job

Assist the Centre Manager in implementing the eldercare project and managing the Active Ageing Centre effectively.

Key responsibility areas:

• Conduct regular individual or partnered home visits to private and HDB residents.
• Maintain accurate records of home visits and client attendance.
• Utilize screening tools to assess seniors and facilitate mind-stimulating activities.
• Ensure seniors' participation in planned programs and follow up accordingly.
• Refer seniors to appropriate services in financial and counseling domains, providing support and escalating urgent cases as needed.
• Compile and submit reports, claims, documentations, or statistics to internal and external stakeholders.
• Handle simple claims and issue invoices as required.
• Assist in administrative duties as needed.
• Undertake additional responsibilities as assigned by the Centre Manager/Management.

Required qualifications and experience

• Bachelor's degree in Social Work or a related discipline preferred.
• Previous experience in healthcare or senior care centre setting is desirable.
• Proficient in MS Applications like Excel, Words, Powerpoint.

Required Competencies

• Self-motivated individual with excellent coordination and organization skills.
• Patient and tactful with strong interpersonal skills.
• Skilled in both written and spoken English, Chinese, and local major dialects to effectively engage with seniors.

• Location: Raffles Place

• Working hours: 09:00 to 18:00 (Monday to Friday)

• Salary: Up to $11,000 (depending on experience)

This position is responsible for:
1) Supervising and making appropriate decisions and direction regarding all the Back Office Functions; FP&A, HRGA, Legal, and IT.
2) The strategic planning, implementation, managing and running of all the finance activities of a company, including business planning, budgeting, forecasting, risk and governance as well as negotiations.

■Duties and responsibility:

• [Back-Office Team Management]
  • Supervising and making appropriate decisions and direction regarding all the Back Office Functions; FP&A, HRGA, Legal, and IT.
  • Provide leadership and guidance to the subordinates, ensuring that they are aligned with the company's goals and values. FP&A Management & Operations
  
  [FP&A Management & Operations]
  • Draw up and manage the yearly budget (Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)
  • Manage Business Performance tasks (Progress Management / Data Analysis / Proposals / Reporting of Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)
  • Perform monthly tracking and analysis of the in-house company's budget and actual results (analyzing sales by product, customer, and geography).
  • Optimize the use of financial and business information, develop and prepare local management reports to support Business in decision-making
  • Lead the SEA team's monthly close process with accounting team and supporting financial analysis and reporting
  • Generate monthly business review package and manage the finance expectation through deliverable
  • Analyze monthly / quarterly P&L, Profit Contribution, all kinds of reports and discuss the deviation from budget with relevant business managers; discuss/monitor action plans to overcome negative deviations
  • Being the local planning Coordinator and responsible for local internal planning calendar (budget, forecast, mid-term financial plan)
  • Support the Business during the planning process with tool support, reviewing and questioning planning result
  • Frequent communication with business function to drive strategy forward and achieve target planned
  • Periodic forecasting and concrete gap analysis compared to actual result to meet bottom line finalized
  • Manage the inventory and order figures from financial perspective based on business performance
  • Draw up the P&L of both new store opening and store closure by collaborating with stakeholders
  • Cope with internal audit tasks
  • Provide support for the in-house company's transactions with client
  • Perform risk management and internal/external and accounting audits as a legal entity by collaborating with the parent company's Shared Service Finance team

Job Requirements:

• 8+ years’ experience in FP&A
• 3+ years’ experience in team management
• Japanese language is required to liaise with the stakeholders
• Has exposure to managing back-office functions is a plus
• Strong leadership and management skills with the ability to work hands-on
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization, as well as with external stakeholders
• Excellent problem-solving and analytical skills
• Able to adapt to environmental changes and varying needs with flexibility
• Has work experience in a Japanese company is a plus
• Experience in retail industries such as fashion (apparel/footwear) and cosmetics is preferred

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Regional Senior Commercial Manager (Japanese speaking, SEA)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Job Description:

We are seeking a highly experienced and innovative Senior Operations Manager to lead our operations and user growth in the Korean market. You will be responsible for developing and executing effective operational strategies to increase user engagement, transaction volume, and drive global channel expansion.

Responsibilities:

• Campaign Planning and Execution:
  Develop and execute diverse marketing campaigns, including online and offline events, community management, and content marketing, based on platform characteristics and user needs.
  Track campaign performance, adjust strategies promptly, and optimize user experience.
  Manage campaign budgets.
• Channel Expansion and Management:
  Expand the company's global exchange channels, including KOL partnerships and community node building.
  Design and execute channel operations activities to acquire new users and drive transaction conversions.
  Analyze channel retention and transaction data, optimize resource allocation, and improve channel efficiency.
• User Growth and Operations:
  Develop user growth strategies to increase user engagement and retention.
  Manage the user lifecycle and improve user lifetime value.
  Conduct in-depth analysis of user behavior data to understand user needs and optimize product features.
• Data Analysis and Optimization:
  Establish a comprehensive data analysis system to track various operational metrics and optimize based on data.
  Continuously explore new data analysis methods to enhance data analysis capabilities.
• Competitive Analysis:
  Keep abreast of industry trends and competitor information, and adjust operational strategies accordingly.
  Identify industry best practices and provide recommendations for the company.

Requirements:

• Bachelor's degree or above in Marketing, Computer Science, or a related field.
• 3+ years of experience in internet industry operations, with preference given to those with overseas market operation experience.
• Familiar with social media operations, content marketing, and user growth.
• Strong ability in campaign planning, execution, and data analysis.
• Excellent communication, teamwork, and stress management skills.
• Fluent in Korean and English.

Job Description

• Industry/Organization Type: Waste Management Company
• Position Title: Assistant Manager/Manager (Maintenance/Chemical Plant)
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8 am – 5 pm
• Salary Package: Up to $7,000 + Company Transport/Transport Allowance + AWS + Quarterly Incentives + Performance Bonus + Joining Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement department procedures, ensuring compliance with safety regulations and standards.
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery.
• Manage the maintenance budget, ensuring efficient allocation of resources.
• Supervise engineering staff, including hiring, training, and performance management.
• Prepare preventative and maintenance schedules.
• Identify and address potential issues before they result in equipment failure or downtime.
• Collaborate with other departments to prioritize maintenance needs and manage work orders.
• Manage inventory of maintenance equipment.
• Prepare and present reports on maintenance operations and costs.
• Keep abreast of advancements in maintenance and repair technologies.

APPLY NOW!!!

• Minimum Diploma or Degree in Mechanical Engineering, Chemistry, or a related field.
• At least 5 years of relevant working experience in the chemical industry, with hands-on experience managing engineering teams and plant operations.
• Strong knowledge of chemical plant management, and Environment, Safety, and Health (ESH) regulations and compliance standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69359 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Working location: Beach Rd

Working hours: Office hours, 2 days per week

Responsibilities

• Maintain proper filing system and proper record keeping of clients/contact information for the Management Office.
• Handle all admin related including expense claim, travel arrangements and errands.
• Manage end-to-end of all office administrative duties including attending to walk-ins, assisting in answering phone calls, courier arrangement and mailing, procurement and management of stationery and pantry supplies, maintenance of office equipment, telephone system, managing company access cards, etc
• Support any overseas guest visit including travel arrangements, arrangement of meetings, meals, etc
• Maintain and upkeep the physical office conditions including cleanliness of the office
• Take on real estate related tasks including office lease renewals.
• Provide wider office admin support to all the Singapore office colleagues including the social committee.
• Support on any ad-hoc duties as assigned by any of the APAC Leadership team · Other ad-hoc tasks or projects.

Requirements:

• Minimum Diploma / ITE qualifications in related field
• 2 years of experience in administrative duties / receptionist duties especially to support travel arrangements
• Strong organizational skills
• Excellent written and verbal communication skills
• Ability to work both independently and collaboratively in a fast-paced environment

EA Personnel no: R2412333I

EA License no: 05C345I

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Assistant Contract Manager [M&E Industry]

Basic: $4,000 - $5,800
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office)

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Assist Senior Contracts Manager in tender/contract review and finalizing the tender sum.
• Help with contract administration, progress claims, and liaise with the Client's representative on claims and variation costs.
• Compile subcontractor quotes for review and approval.
• Keep Contract Manager updated on all contractual and site matters.
• Review and verify subcontractor/supplier claims and prepare payment certificates for approval.
• Prepare final accounts and variation submissions.
• Maintain quality systems in the Contracts Department.

Requirements:

• Minimum Diploma in Quantity Surveying or equivalents.
• At least 5 years of working experience related field.
• Preferably experienced in pipe jacking works and tunnelling projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

We are representing our IT Solutions provider client in looking for the following.

Project Manager – 1 year contract

Responsibilities

• Oversee IT projects from tender award through to delivery and maintenance, ensuring adherence to time, quality, and budget constraints.
• Develop a comprehensive project execution plan, clearly defining roles, responsibilities, deliverables, and timelines for both the team and customers.
• Manage all phases of project development, including planning, task assignment, and progress tracking.
• Create detailed project documentation, outlining specifications, and design, while implementing systems based on gathered requirements.
• Foster strong client relationships, ensuring exceptional customer satisfaction.
• Follow industry-standard Project Management methodologies and maintain thorough documentation.
• Collaborate with customers to analyze their requirements and tailor solutions to meet their specific needs.
• Conduct presales demonstrations and presentations on-site with customers.
• Provide technical expertise in the preparation of tenders and proposals.
• Assist in creating sales kits to support the sales team.
• Supervise the setup and maintenance of demo sites and systems from the ground up.

Requirements

• Proficient in both Agile and Waterfall methodologies, with hands-on experience in project execution.
• Recent experience in Vendor and Contract Management, Change Management, Service Request Management, and Problem/Incident Management.
• Strong analytical, conceptualization, and problem-solving abilities.
• Capable of adopting a broad, strategic perspective while also delving into detailed business needs and challenges.
• Results-driven and customer-focused.
• Relevant experience in supporting government projects.
• Experience in managing project budgets, timelines, and scope.
• Proven track record in supporting application operations.
• PM certifications, SCRUM master certification, or practical experience with Agile methodologies, tools, and delivery.
• Strong knowledge of cloud services such as AWS (Amazon Web Services) and Microsoft Azure.
• Demonstrated success in managing complex or government projects from initiation to completion, delivering on time, within scope, and on budget.

Interested applicants, kindly forward a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required by current employer.

EA License No: 12C6254 | EA Personnel Registration No: R1879665

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are seeking an experienced and dynamic IT Manager to join our team at Mondrian Singapore Duxton. In this role, you will oversee the IT infrastructure, support hotel operations, and implement innovative technology solutions to enhance our guest experience.

How your day looks like?

• To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments
• To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
• To ensure the physical and logical security of IT system
• To ensure hotel is fully compliance & in place with the IT self-assessment requirement
• To review and take necessary action against IT Checklist (daily, weekly, monthly & yearly) completed by IT Executive
• To review backup status updated by IT Executive
• To perform periodical user access review for various systems
• To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup
• Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity.
• Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule.
• Administer, maintain and provide network level support for Hotel, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components.
• Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components.
• Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold.
• Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other.
• Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule.
• Maintain complete and thorough knowledge of new releases of network and server software.
• Document disaster recovery procedures and perform production turnover procedures with all application including but not limited to Opera Cloud, Symphony Cloud and other hotels systems.
• Maintain department objectives and keep consistent with objective from Business Units and Corporate Units.
• Run training classes for individual workstations and new applications. As well as attend training classes
• To develop and maintain good relationships IT providers
• Perform other duties as required by management.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.