Total 23,321 customer experience manager job vacancies in Others category in Singapore

Our client is a well-established international bank with a strong presence in Asia. They are recruiting an Offshore Senior Relationship Manager for the North Asia market to expand their business.

about the job:

• Develop and manage a portfolio of HNW clients, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Work closely with internal product specialists to design and implement comprehensive plans that meet the unique needs of offshore clients.
• Ensure client retention through personalized service, regular portfolio reviews and proactive communication.
• Stay updated on financial markets, economic developments and regulatory changes affecting the North Asia region. Provide clients with timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required:

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum of 5 years of experience in wealth management / offshore banking with a focus on North Asia.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Proficiency in Mandarin is preferred given the client base.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily assessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job duties:

• Leading a team to provide Energy Transition & generate sustainable energy solutions
• Dealing with energy efficiencies and sustainable development for the company
• Provide strategies to allow company getting to direction for sustainable energy operating culture
• Managing risk dealing with energy transition projects.
• Managing procurement process for the renewable energy resources
• Improving energy efficiencies for the company and developing energy saving technologies
• Subject matters expert for energy regulations and policies
• Other reporting duties for energy usage, cost savings and sustainability metrics

Requirements:

• Diploma/Degree in any energy related field
• Asia pacific Leadership experience in energy transition initiatives for multinational corporation
• Understanding renewable energy options & energy-efficient technologies & sustainability policies and incentives

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

Working hours: 10am to 6pm (Monday to Friday)

We are looking for a well-organized and efficient Office Administrator to manage the day-to-day administrative operations of our office. If you thrive in a fast-paced environment and enjoy being the backbone of the office, this role is perfect for you.

Key Responsibilities:

• Manage day-to-day administrative tasks such as answering phones, scheduling meetings, and organizing office supplies
• Oversee the maintenance of office facilities and equipment, ensuring a clean and productive work environment
• Handle incoming and outgoing correspondence, including emails, letters, and packages
• Assist with organizing company events, meetings, and workshops, ensuring smooth coordination
• Prepare and maintain documents, reports, and presentations for management and staff
• Manage office calendars and appointments, ensuring efficient scheduling and time management
• Serve as the first point of contact for office visitors, directing them appropriately and answering general inquiries
• Support HR and other departments with administrative tasks, including filing, data entry, and employee onboarding

Requirements:

• Minimum Diploma and above
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software
• Excellent organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work independently and prioritize tasks effectively
• Fresh graduates are welcome to apply

Why You Will Gain:

• A vital role in ensuring the smooth running of office operations
• Opportunities to collaborate with multiple departments and contribute to company success
• A dynamic and supportive work environment with growth potential

EA Reg. Number: R21100629

EA License Number: 22C1278

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of Managing Service Office and leading a small team
• Ordering Office Supplies
• Handling office Tenants and Vendors
• Handling Sales and Daily Operations
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Key Accounts Manager (Digital Marketing)
• Working Location: Pioneer
• Working Hours: 5 working days (Mon to Fri, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,200 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Manage and nurture relationships with key clients in the road construction sector.
• Act as the primary point of contact, ensuring the client’s digital marketing needs are met and exceeded to drive long-term satisfaction and loyalty.
• Oversee the company’s website, ensuring it is up-to-date, user-friendly, and optimized for SEO.
• Regularly update content, manage web performance, and coordinate with web developers and designers to implement improvements as needed.
• Develop and execute digital marketing strategies tailored to the construction industry, including content marketing, SEO, paid advertising (PPC, Google Ads), email marketing, and social media management.
• Analyze data to identify areas for improvement and work with the technical team to implement SEO, CRO, and UX/UI enhancements.
• Ensure seamless integration with CRM systems for managing client data and tracking the progress of leads through the sales funnel.

APPLY NOW!!!

• Degree holder in Marketing, Business Administration, or equivalent.
• Minimum 3 years of experience in digital marketing, website management, and client servicing, preferably in the B2B or construction industry.
• Proven experience in website management, including content updates, SEO, and performance optimization.
• Strong knowledge of SEO, PPC advertising, and content marketing strategies for lead generation and brand visibility.
• Proficiency in digital marketing tools such as Google Analytics, SEMrush, HubSpot, and WordPress.
• Ownership of a class 3 driving license is required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69578 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Role

Looking for an IT Manager to join our client, a social services organisation located in the East. This is an individual contributor role focused on managing IT operations through effective vendor management, overseeing a single outsourced IT partner. The ideal candidate will have strong technical acumen, excellent organisational skills, and a passion for leveraging technology to support the delivery of essential social services. You will be responsible for ensuring that our IT infrastructure runs smoothly while optimising the services provided by external partners.

Key Responsibilities

Vendor & Partner Management

• Serve as the primary point of contact for managing the relationship with the outsourced IT partner.
• Oversee vendor performance, ensuring timely and effective delivery of IT services and solutions.
• Negotiate contracts and service level agreements (SLAs) to ensure cost-effective and high-quality services.
• Monitor vendor compliance with security standards, legal requirements, and organisational policies.

IT Operations & Infrastructure

• Coordinate with the outsourced IT partner to maintain the organisation’s IT infrastructure, including network, systems, and hardware.
• Ensure the availability, reliability, and security of all IT systems critical to the organisation's operations.
• Manage incidents and escalations, working closely with the vendor to resolve issues swiftly and efficiently.

Technology Strategy & Planning

• Collaborate with leadership to align IT initiatives with the organisation’s goals, particularly in delivering social services.
• Identify opportunities for improving IT systems to enhance the efficiency of the organisation.
• Stay informed on emerging technologies, particularly those relevant to the social services sector, and make recommendations for adoption.

Security & Compliance

• Ensure compliance with data protection regulations, including GDPR, and oversee cybersecurity protocols in collaboration with the outsourced partner.
• Conduct regular IT audits and risk assessments to safeguard organisational data and ensure IT systems are secure.

Key Requirements

Education:

• Bachelor’s degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., ITIL, CISM) are advantageous.

Experience:

• Minimum of 6 years of experience in IT management or similar roles.
• Demonstrated success in managing outsourced IT vendors or service providers.
• Hands-on experience in IT operations, infrastructure management, and technology implementation.

Skills:

• Strong vendor management and negotiation skills, with a focus on maintaining cost-effectiveness and high service quality.
• Excellent organisational and time management skills to manage IT operations in a lean environment.
• Ability to communicate technical information effectively to non-technical staff and leadership.
• A collaborative, self-driven mindset with the ability to manage projects independently
  

Title: Senior Regional Senior Category Manager (Capex MRO/EPC)
Location: Singapore

About the role:
Our client is a recognized Global Renewables & Energy Management Business.

They are market leaders in championing innovative solutions that support the energy transition and sustainable development globally.

The company has a significant presence in Singapore and the rest of Asia in terms of its reputable market, and takes pride in ensuring a sustainable, low-carbon future responsibly through optimized urban developments.

They are looking to hire a Regional Senior Category Manager, a Subject Matter Expert who is the critical point of contact in terms of procurement advice to ensure a smooth flow of end to end procurement and sourcing strategies for global sites, optimally supporting their Capex MRO & EPC needs to maximize business profitability.

Reporting to the Group Procurement Head and this position will be focusing on the below:

1. Partner actively with Digitalization, Tendering and Market procurement teams to strategize and derive competitive winning proposals to secure cost-competitive contracts for both direct and indirect spends, focusing on the renewable energy categories
2. Develop efficient regional Sourcing methodologies and Procurement Governance checklists to optimally support the success of new builts/new developments globally
3. Lead and improve MRO/EPC Category strategies by staying aligned with up-to-date procurement regulations and market trends, with the key objective to make happen effective Alternate Sourcing work flow where required
4. Streamline regional/ global supplier base by means of deep dive analysis and possible consolidation, with the key objective to make happen smooth SAP S4 HANA system implementation
5. Enable improvements in strategic supplier contracts negotiations

Requirements

• Bachelor’s Degree with at least 8 - 10 years of relevant experience in end-to-end Procurement and Strategic Sourcing Management experience for EPC, MRO, Capex spend preferably in renewable energy, oil and gas or chemical industries environment
• Proven track record in acquired solution-oriented mind set to manage complex negotiations and contracts managements for multiple sites in Singapore and beyond
• Excellent interpersonal communication skills to relay and/or drive process improvements across a global organization to important stakeholders
• Good understanding of GEP System and equivalent ERP system is highly preferred
  

Interested? Here’s what to do next:
Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.
If you have any questions on this role, or are looking to explore job opportunities generally, please reach out to the poster of this role via LinkedIn
Singapore Employment Agency License No.: 16S8069
Privacy Statement: By submitting an application and sharing your personal information with us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy (https://www.wilsonhcg.com/privacy-policy)

What our client can offer:

• Attractive remuneration package
• Personal Development
• Training and Mentorship will be provided
• Work on exciting and new projects together with the team.

Responsibilities:

• Create and execute business plans to enhance opportunities for assigned customers/teams, showing initiative in identifying and converting new opportunities into sales.
• Perform design activities for reference designs in IC/Semiconductor customers, coordinating with the Product Team for sales promotions.
• Establish and maintain strong relationships with both potential and existing clients, conducting regular business meetings and visitations.
• Review business performance and support customers with technical and business inquiries.
• Improve product and technical knowledge while staying updated on industry and market trends.
• Conduct IC marketing activities to identify trends and target business opportunities.
• Collaborate with internal stakeholders and external partners (Design House/System Integrator/government agency) to develop business plans for new and existing markets.
• Lead promotional activities in OEM customers of target markets and applications through global IC reference design initiatives.
• Participate in other MARCOM and Marketing Support group activities.

Requirements:

• Proven minimum 2 years sales experience in IC / Semiconductor Manufacturing industry.
• Minimum Degree in any engineering field / business management
• Candidate with IC Seeder experience will be preferred.

Kindly include the following in your resume:

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

SNEF Lab (a SNEF think-tank) of Policy Division

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism. Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Job Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. An interest in international labour and experience in planning regional/ international events is a plus.

You must

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details
• Have at least 5 years of relevant experience

To be considered for the Assistant Director position, you should have supervisory experience and be able to provide peer leadership. Your title will be commensurate with your work and supervisory experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Description

• Industry/Organization Type: Waste Management Company
• Position Title: Assistant Manager/Manager (Maintenance/Chemical Plant)
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8 am – 5 pm
• Salary Package: Up to $7,000 + Company Transport/Transport Allowance + AWS + Quarterly Incentives + Performance Bonus + Joining Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement department procedures, ensuring compliance with safety regulations and standards.
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery.
• Manage the maintenance budget, ensuring efficient allocation of resources.
• Supervise engineering staff, including hiring, training, and performance management.
• Prepare preventative and maintenance schedules.
• Identify and address potential issues before they result in equipment failure or downtime.
• Collaborate with other departments to prioritize maintenance needs and manage work orders.
• Manage inventory of maintenance equipment.
• Prepare and present reports on maintenance operations and costs.
• Keep abreast of advancements in maintenance and repair technologies.

APPLY NOW!!!

• Minimum Diploma or Degree in Mechanical Engineering, Chemistry, or a related field.
• At least 5 years of relevant working experience in the chemical industry, with hands-on experience managing engineering teams and plant operations.
• Strong knowledge of chemical plant management, and Environment, Safety, and Health (ESH) regulations and compliance standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69359 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Work in various departments (e.g., HR, marketing, operations, finance, etc.) to gain a broad perspective of the business
• Perform assigned tasks and projects in each department to gain hands-on experience
• Participate in structured training programs and workshops
• Gain a thorough understanding of the company's operations, policies, and procedures
• Assist with planning and executing business projects
• Prepare reports and presentations based on findings
• Support daily operations and contribute to process improvements
• Develop leadership and managerial skills through mentorship and coaching
• Take on increasing responsibilities and demonstrate initiative
• Assist managers with administrative tasks and other duties as required

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

We are looking for a proactive and organized Events Services Coordinator to assist in the planning, coordination, and execution of events. If you are passionate about delivering exceptional event experiences and have a knack for logistics, this role is for you.

Key Responsibilities:

• Assist in planning and coordinating all aspects of events, from pre-event setup to post-event breakdown
• Liaise with vendors, suppliers, and venues to ensure smooth event execution and timely delivery of services
• Coordinate with internal teams and clients to understand event requirements and objectives
• Manage event logistics, including catering, audiovisual equipment, seating arrangements, and transportation
• Handle registration processes, guest lists, and on-site coordination during events to ensure a seamless experience for attendees
• Monitor event budgets and expenses, ensuring events stay within the allocated budget
• Oversee the setup and breakdown of event spaces, ensuring that all materials and equipment are arranged properly
• Gather feedback from clients and attendees’ post-event to evaluate success and areas for improvement
• Assist with creating and maintaining event documentation, including contracts, schedules, and checklists

Requirements:

• Minimum Diploma and above
• Strong organizational and multitasking abilities to handle multiple events simultaneously
• Excellent communication and interpersonal skills for dealing with clients, and team members
• Ability to work well under pressure and handle last-minute changes or challenges
• Fresh graduates are welcome to apply

Why You Will Gain:

• An exciting role working on diverse events, from corporate meetings to large-scale conferences and social functions
• Opportunities to grow your expertise in event management and client service
• The chance to work in a dynamic and creative environment, collaborating with a passionate team
• Hands-on experience in delivering memorable and successful events

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Work in various departments (e.g., HR. sales, marketing, operations, finance, etc.) to gain a broad perspective of the business
• Perform assigned tasks and projects in each department to gain hands-on experience
• Participate in structured training programs and workshops
• Gain a thorough understanding of the company's operations, policies, and procedures
• Assist with planning and executing business projects
• Prepare reports and presentations based on findings
• Support daily operations and contribute to process improvements
• Develop leadership and managerial skills through mentorship and coaching
• Take on increasing responsibilities and demonstrate initiative
• Assist managers with administrative tasks and other duties as required

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Are you eager to explore diverse functions and grow into a leadership role? Our Management Associate Program offers a unique opportunity to gain comprehensive experience across various departments, including marketing, sales, human resources, and operations.

Key Responsibilities:

• Immerse yourself in the daily operations of multiple departments to understand how each contributes to the organization’s success
• Participate in a job rotation program, learning the ins and outs of different teams and functions
• Attend meetings, workshops, and events, contributing insights and collaborating with team members
• Analyse data, compile reports, and present findings to enhance team performance and decision-making
• Engage in fieldwork and provide evaluations to support the improvement of the company’s services
• Gain an understanding of management perspectives, company policies, and business practices across all phases of operations
• Meet the goals and objectives outlined for your traineeship, showing dedication to personal and company growth
• Shadow experienced team members to learn methods, procedures, and standards critical to departmental success
• Offer support across departments, from data entry to strategic planning and client service
• Regularly report on company progress and compile performance reports for evaluation

Requirements:

• Minimum Diploma and above
• Strong willingness to learn and adaptability to work across different departments
• Fresh graduates are welcome; no prior experience required
• Proactive and self-motivated with a positive attitude towards personal and professional growth
• Flexibility to rotate between different departments and take on diverse responsibilities

Why Join Us?

• Learn from experienced professionals and develop your skills in a fast-paced, dynamic environment
• Gain hands-on experience across multiple departments, offering diverse exposure to different business functions
• Grow your career with a structured development path aimed at nurturing future leaders

If you are passionate about learning, adaptable, and ready to take on new challenges, apply now and start your journey with us!

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

We are seeking a skilled and dynamic Liaison Officer to serve as a key link between our organization and external stakeholders. If you excel in communication, problem-solving, and relationship management, this role is ideal for you.

Key Responsibilities:

• Act as the primary point of contact between the organization and external parties, including clients and partners
• Develop and maintain positive relationships with stakeholders to facilitate effective communication and collaboration
• Coordinate and manage communication efforts to ensure that all parties are informed and aligned on project goals and updates
• Resolve any issues or conflicts that arise between the organization and stakeholders, providing solutions and ensuring satisfaction
• Prepare and deliver presentations, reports, and updates to stakeholders, ensuring clarity and alignment with organizational objectives
• Organize and attend meetings, workshops, and events to represent the organization and gather relevant information
• Collaborate with internal teams to address stakeholder concerns and feedback, ensuring timely and appropriate responses
• Monitor and evaluate the effectiveness of liaison activities and adjust strategies as needed to improve stakeholder engagement
• Ensure compliance with relevant regulations, policies, and procedures in all interactions with external parties
• Maintain accurate records of communications and interactions with stakeholders for reference and reporting purposes

Requirements:

• Minimum Diploma and above
• Excellent interpersonal and communication skills, both written and verbal
• Strong problem-solving abilities and the capacity to handle complex issues effectively
• Ability to build and maintain professional relationships with diverse stakeholders
• Strong organizational and multitasking skills to manage multiple responsibilities and priorities
• A proactive and adaptable approach to work, with the ability to thrive in a dynamic environment

Why You Will Gain:

• An opportunity to play a crucial role in fostering and maintaining relationships between the organization and its external stakeholders
• The chance to develop and enhance your communication and problem-solving skills
• Experience in representing the organization in various forums and events
• A supportive work environment with opportunities for professional growth and development

EA Reg. Number: R21100629

EA License Number: 22C1278

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

List of duties and responsibilities of a food and beverage manager:

1. Formulating financial, catering, and marketing policies and strategies.

2. Appointing the right people for the right job.

3. Preparing a budget for the department consulting departmental heads.

4. Planning menus for various outlets in consultation with chefs and restaurant managers.

5. Designing and implementing sales promotional activities to achieve the revenue target.

6. Analyzing competitors’ strategies and their market share.

7. Liaising with government agencies.

8. Keeping the staff updated on the latest trends in the food and beverage sectors.

9. Controlling all three elements of costs- food cost, labor cost, and overheads.

10. Scheduling a training program for all the staff of the food and beverage department.

11. Ensuring the predetermined quality of dishes and services offered to guests is maintained.

12. Maintaining a very good rapport with guests.

13. Attending meetings called for by the general manager.

14. Implementing hygiene and safety standards.

15. Monitoring the performance of the departments.

16. Investment decisions on equipment procurement, expansion of food and beverage outlets, and so on.

17. Select suppliers for kitchen commodities

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsibilities

• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Degree in food service management or related field

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Acting as a business partner to oversee the Profit Centre financial performance.
• Work closely with the commercial/operational teams and participate in relevant management control activities.
• Provide valuable financial/non-financial information and suggestions to drive for financial excellency.
• Review the monthly closing and internal reporting process from subsidiaries to ensure compliance with Group reporting requirements.
• Perform critical and in-depth analysis of the Profit Centre’s operating performance.
• Build dashboards on profitability, cost control, working capital efficiency, cash flow management, and other key efficiency and productivity indicators.
• Drive the annual budgeting, business action plans formulation and budget control.
• Control and report key risks including risk of material misstatement in financial reporting as well as any other risks that threaten the value protection and creation.
• Ensure Group financial control policies/guidelines are strictly followed by subsidiaries.
• Any other ad-hoc matters assigned

Requirements:

• Bachelor's degree in Finance/Accountancy/Banking.
• Qualification in Certified Public Accountant or Certified Management Accountant designations would be added advantages.
• At least 5 years of controllership experience.
• Commodity trading and manufacturing experience is a plus.
• Good business acumen and strategic insights
• Experienced with complex budget and financial model.
• Excellent verbal and written communication skills in English and Chinese. Decent proficiency in Bahasa Indonesia/Malay is an advantage.
• Capable to drive business processes and control.
• Analytical and attention to detail.
• Highly proficient with Microsoft Office ie Excel, PowerPoint, Word.
• Strong knowledge in accounting, costing, taxation and internal control.
• High integrity with good analytical and problem-solving skills.
• Leadership skills and potentials. Experience in partnering with Executive team is expected.
• Able to work independently as well as being a team-player with strong commitment to department/company harmony.
• Be able to work under pressure.
• Willing to travel.