Total 23,323 customer experience manager job vacancies in Others category in Singapore

• To lead and monitor the QS team for variation works, progress claim and cost control.
• Assist in contractual and costing matters, ensure compliance with relevant laws.
• Perform and provide supervision to all contractual matter, tendering and procurements procedures (i.e. contracts, cost control, cashflow, project budgeting, project administrations, claims, cost analysis, etc).
• Liaise with Client / Consultant / Sub-contractors / Suppliers on contractual matters including payment claims, change orders, variation orders, extension of time, etc.
• Manage and prepare all contract documentation and agreement, as well as provide support in the drafting of specifications, bills of quantities and other tender requirements
• Advise and resolve requests for equitable adjustment, contract disputes and contract claims
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly
• Manage contracts including progress and variation payment claims, change orders, variation orders, extension of time, etc
• Work closely with the project team to ensure timely award and payment of subcontractors and suppliers
• Ensure timely finalization of main and subcontract

Requirement:

• Diploma or Degree in Construction Management/Building /Quantity Surveying
• Minimum 5-years of relevant working experience in the Construction industry.
• Meticulous and systematic individual with positive working attitude
• Possess good analytical skills, & able to work in a dynamic & fast pace environment to meet critical deadline
• Good oral & written communication skills
• Multi-tasking and is able to handle stress

• Responsible for building the family trust product system, participating in the full process of architecture design, plan development, and implementation, including but not limited to trusts, Cayman funds, and personal offshore asset protection
• Responsible for managing trust and related projects during the maintenance period of the family trust
• Manage and coordinate with various wealth centres and other channels to carry out matters related to family trusts
• Track the legal environment, policy trends, and industry developments related to family trust business
• Complete other tasks assigned by the leadership

Job Requirements:

1. Bachelor's degree or above in law, finance, accounting, taxation, or related fields. Preference will be given to candidates with a legal professional qualification, CPA (Certified Public Accountant), or Certified Tax Agent qualifications

2. Possess more than 3 years of experience in the financial industry; preference will be given to those with experience working in a family office at a trust company or more than 2 years of experience in family trust work

3. Familiar with the legal regulations and supervisory policies related to family trusts, as well as the accounting and tax standards related to family trusts

4. Familiar with Hong Kong/Singapore company law, have a certain understanding of CRS (Common Reporting Standard), and capable of liaising with overseas law firms to handle related matters

* The salary will be discussed based on the candidate's experience.

Roles & Responsibilities

• Manage and service a portfolio of clientele, develop and maintain long-term client relationships and identify business development opportunities
• Manage full aspects of audit engagements, from planning to finalisation
• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients
• Perform review work of audit teams' findings
• Coach, mentor and build high performance teams

Requirements:

• Degree or professional accounting qualifications recognised by ISCA
• Minimum 10 years' relevant work experience in a public accounting firm
• Possess strong technical (accounting/auditing standards), project management and time management skills
• Good communication and interpersonal skills
• Possess initiative and an analytical mind
• Ability to lead a team of like-minded professionals

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

We are looking for a Condominium Manager to manage and upkeep the condominium units and grounds maintenance effectively. The incumbent is responsible for preserving the good condition of the infrastructure so that they are safe, maintained and functioning.

Job Responsibilities

• Fully responsible for the day-to-day operation of the complex / building, ensuring all facilities are fully operational at all times
• Schedule, coordinate and supervise all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.
• Plan, coordinate and facilitate council meetings and Annual General meetings. Prepare Minutes of Council Meetings.
• Manage and supervise all maintenance and administrative staff assigned to the complex/building.
• Manage and review all vendor contracts, agreements and insurance 2 months before their expiry and recommend renewal or call for quotation/ tender.
• Ensure all contract works/ routine servicing is carried out accordingly as specified in their contract’s agreement.
• Maintain continuous contact and communication with vendor contractors, clients and staff.

Job Requirements

• 3-5 years experience in managing condominium/complex
• Preferably possess an Estate Management Diploma and familiarity with BMSMA / Certificate in Strata Property Management
• Strong communication and negotiation skills
• Exhibit organizational and leadership skills
• Well-organize and optimise cost, space and equipment while working within the budgeted operational costs.
• Able to handle pressure, multiple tasks, prioritize and manage time effectively
• Able to handle all levels of people with a customer service-oriented mindset

**Please do note that only shortlisted candidates will be notified. Thank you**

Operations Manager

Description:

-Fluent in Chinese to be able to speak to chinese clients .

- Good Communication skills to handle worker and customers

- Good basic knowledge in the human anatomy.

- Able to work under pressure

- Strong mental capability

- Working hours: 8-10 hours a day. 6 days a week, (12pm-10pm)

- Salary; $3400-$5000.

- Must be able to work on PH and weekends.

Qualifications:

- At least 3-4 years in a massage establishment or simialr service trade.

- Fluent in Chinese.

- Able to read and write in english

RESPONSIBILITIES:

• To manage & oversee smooth day-to-day branch operations
• To lead & motivate retail & sales staff
• To mentor, advice and provide resolutions to any staff issues when necessary
• Responsible for branch’s performance and sales target achievement
• Develop innovative and effective sales strategies & plans
• Perform sales forecasting activities and set performance goal
• Provide continuous service / product education and reinforce service / products’ benefits to customers.
• Provide constructive feedback with regards to improvement of the Company
• Any other Ad-hoc duties assigned

REQUIREMENTS:

• At least 2 years of experience in a Managerial / Supervisory level
• Preferably in the Beauty & Wellness industry
• Possess excellent management & leadership qualities
• A self-driven and highly motivated person with excellent sales skills
• Good communication & interpersonal skills, with a confident disposure
• Must be able to work on retail hours
• 5days work week

Position Summary:

• Drive sales and profitability of the Brand and the stores for assigned area(s) and/or brands and manage sales, marketing and operations functions. You will be responsible for total brand management including P&L and to achieve brand business goals.
• Maintain strong relationship with Brand principal and other key stakeholders.
• Drive retail excellence in line with the Brand and Valiram standards.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.

Roles & Responsibilities:

Optimise the sales, profits and other retail performance criteria

• Strategise and implement brand communication needs in keeping with the integrity of the brand and regional appeal.
• Plan and maximise sales and profit contribution of the Brand.
• Develop annual business plan to reflect brand positioning, negotiate key aspects of the planned delivery with the brand principal.
• Achieve business plan profit.
• Direct Operations/ Store Manager on managerial and operational aspects of the store with adherence and compliance to the retail operations standard.
• Driving associate behaviour and productivity.
• Partner with Merchandising to maintain brand profitability by managing full price and mark down sales, intake margins, levels of mark down activity and terminal stock.
• Lead localised pricing strategy and competitor insights and implement appropriate change to maximise sales and increase local market share.
• Reports and statistic compilations in relation to brand performance and share product performance and insight with HOD.
• Managing and maintaining a positive working relationship with the brand principal

Marketing

• Plan, direct and implement appropriate localised marketing activities/events/promotions for positive brand building and in driving sales.
• Partner with Brand principal/HOD to develop seasonal marketing and social media strategies.
• Provide insights to Valiram and the Brand, to better understand market trends and dynamics.
• Support the CRM and increase existing base of VIP customers.

Others

• Partner with Merchandising to place appropriate orders, optimise inventory and oversee in inventory integrity.
• Partner with Visual Merchandising in upholding of VM standard to ensure store environment is enticing, effective and in line with Brand Guidelines.
• To uphold and improve staff morale leading to a positive and dynamic working attitude and environment.
• Support store to maintain productivity and retail operational standards in areas of discipline, work performance and sales.
• In touch with what is happening in the store through periodic store visits.
• Support and assist in projects/tasks related to the brand as required/instructed by HOD/management.

- Experience: Prior experience in bowling center management or a similar hospitality/recreational facility.

- Leadership: Strong leadership skills with the ability to manage and motivate a team.

- Customer Service: Excellent customer service skills to ensure a positive experience for all guests.

- Operational Knowledge: Understanding of bowling lane operations and maintenance.

- Instructor Skills: Ability to conduct bowling classes for adults and children.

- Networking: Established contacts within the bowling community.

- Financial Acumen: Ability to manage budgets, handle invoices, and control costs.

- Scheduling: Proficient in staff scheduling to ensure adequate coverage during peak times.

- Marketing Skills: Experience in promoting events, leagues, and other activities to increase patronage.

- Social Media Savvy: Strong understanding of social media platforms for promotional and community engagement purposes.

- Communication: Strong verbal and written communication skills.

- Problem-Solving: Ability to efficiently handle customer complaints and resolve issues.

- Technology: Familiarity with point-of-sale (POS) systems and reservation software.

- Safety Awareness: Knowledge of safety regulations and the ability to enforce them.

- Flexibility: Willingness to work evenings, weekends, and holidays as needed.

- Team Player: Ability to collaborate effectively with other departments and external partners.

- Organizational Skills: Strong organizational and multitasking abilities.

• Implementing workflow procedures based on direction from the company’s General Manager.
• Supervising employees during day-to-day tasks.
• Providing customer support in escalated situations.
• Managing the overall workflow of a workplace.
• Supporting the General Manager by taking care of day-to-day office activities.

About Shin Khai Construction

Shin Khai is a forward-thinking and integrated construction company based in Singapore. Founded in 2007, we have received multiple awards, accreditations, and certifications that highlight our commitment to excellence in the industry.

Headquartered in Kaki Bukit, Singapore, Shin Khai focuses on delivering exceptional services and effective solutions to our clients while fostering the career growth of our employees. We are dedicated to transforming homes and creating vibrant, safe living environments, bringing joy to countless residents. The happiness and satisfaction of our clients are our highest priorities.

As a progressive and equitable employer, Shin Khai actively embraces Tripartite Standards across various domains, including Age-Friendly Workplaces, Recruitment Practices, Grievance Handling, and Flexible Work Arrangements.

To learn more about our company, you can visit our social media pages on Facebook, Instagram, and LinkedIn by searching @shinkhaiconstruction. There, you can delve into how we take immense pride in our work, prioritize safety, and foster a rewarding relationship with our employees. We owe our vibrant work culture to our dedicated and supportive leaders, as well as our enthusiastic and grateful team members.

If this sounds like something you’d like to be part of, we would be thrilled to receive your application and learn more about you.

Job Summary

We are looking for an experienced Contracts Manager to oversee and manage all contractual aspects of construction projects. The ideal candidate will have a strong background in contract negotiation, risk management, and project management, ensuring compliance with legal and contractual obligations. This role is critical in safeguarding the company’s interests while fostering strong relationships with clients and subcontractors.

Key Responsibilities:

- Develop, review, and negotiate contract terms and conditions for construction projects.

- Ensure compliance with contractual obligations, laws, and company policies throughout the project lifecycle.

- Collaborate with legal advisors, project managers, and stakeholders to manage contractual risks and resolve disputes.

- Monitor contract performance, identifying deviations from the agreed terms and initiating corrective actions as necessary.

- Prepare and submit contract-related documentation, including variations, change orders, and claims.

- Conduct regular contract audits and reviews to ensure adherence to deadlines and deliverables.

- Provide guidance and support to project teams on contract-related issues, ensuring clear communication and understanding of terms.

- Maintain accurate records of contracts, correspondence, and changes related to projects.

- Evaluate subcontractor bids/quotations and proposals, assisting in the selection process.

- Train and mentor junior staff on contract management best practices.

- Promote Subcon excellence and maintain good and strong relationships with the sub-contractors

Qualifications:

- Bachelor’s degree in Construction Management, Civil Engineering, Quantity Surveying, or other related fields.

- Proven experience as a Contracts Manager in the construction industry.

- Strong knowledge of construction contracts, procurement procedures, and legal regulations.

- Excellent negotiation and communication skills.

- Proficient in contract management software and Microsoft Office Suite.

- Strong analytical and problem-solving abilities.

- Capacity to manage multiple projects simultaneously and work under pressure.

- Ability to work collaboratively with various stakeholders, including clients, subcontractors, and internal teams.

• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials and equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress on daily basis
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones
• Negotiate terms of agreements, draft contracts and obtain permits and licences
• Analyse, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques

Requirements and skills

• Proven working experience in construction management
• Advanced knowledge of construction management processes, means and methods
• Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
• Understanding of all facets of the construction process

Finance Manager Job Description

We are looking to hire a finance manager with excellent organizational and analytical skills. Finance managers are expected to be detail-oriented, knowledgeable on statistics, have strong problem-solving skills, and an investigative nature.

To ensure success, finance managers should have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization. Top candidates will have outstanding communication and report writing skills with superb technical ability and fantastic negotiation skills.

Finance Managers Responsibilities:

• Plan, organize, and execute financial tasks and projects of the organization.

• Make estimates of funds required for the short and long-term financial objectives of the organization.

• Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.

• Develop and implement plans for budgeting, forecasting, and reporting.

• Achieve a proper mix of equity and debt to minimize cost and maximize operational profit.

• Strategize on fund procurement through banks and other financial institutions.

• Prudently make investments on assets that maximize returns.

• Provide financial insight and analysis to drive the business performance of the organization.

• Manage and monitor metrics, KPI tracking, and reports.

• Evaluate the financial performance of the organization and measure returns on investments.

• Understand and calculate the risks involved in the financial activities of the organization.

Finance Manager Requirements:

• Degree in finance/accounting or related (essential).

• International Accounting Standards Board (IASB) accreditation (essential).

• Certified Public Accountant (CPA) license (essential)

• 5 years of work experience as a Finance Manager (essential).

• Thorough understanding of Generally Accepted Accounting Principles (GAAP).

• Analytical thinker with strong conceptual and problem-solving skills.

• Meticulous attention to detail with superb organizational skills.

• Ability to work under pressure and meet tight deadlines.

• Ability to work independently and as part of a team.

• Excellent report-writing and communication skills.

• Solid proficiency in Microsoft Office, SAP, and other financial planning software.

Roles & Responsibilities

Maintains administrative staff by recruiting, selecting, orienting, and training employees.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Sets policies and procedures for training, coaching, counseling, and career development for staff.Initiates and coordinates goals, deadlines, and projects for their department.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Bachelor’s degree preferred

Three to Five plus years of administrative manager experience.
Responsibilities

Supervising the day-to-day operations of the administrative department and staff members.
Hiring, training, and evaluating employees and taking corrective action when necessary.
Developing, reviewing, and improving administrative systems, policies, and procedures.
Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Collecting, organizing, and storing information using computers and filing systems.

Experience in a related field, such as management or financial reporting, preferred.
Exceptional leadership and time, task, and resource management skills.
Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
Proficiency with computers, especially MS Office.
Ability to plan for and keep track of multiple projects and deadlines.
Familiarity with budget planning and enforcement, human resources, and customer service procedures

Job Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

ob Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

Candidate is responsible for the day to day operations of the spa. From financials like checking of physical cash to the planning of work flow for staff. He has to map out proper off day & leave forecast at beginning of week. He has to ensure the premises is clean (by organising a duty roster for staff) & ensure that premise is well ventilated and fragrance . Candidate has to prepare a routine time table to check the usable condition of all equipment & laundry related matters . Candidate's duty also include reporting to Boss about the daily sales, the number of compliments or complaints from guests per day,ensure the sales target per day are achieved by the staff, suggest ideas to improve sales, recommend better work flow, Good at customer relationship and attend to the needs of clients.

ROLES & RESPONSIBILITIES

• Overseeing day-to-day operations of site
• Engage and manage service providers for repairs and maintenance as directed by client
• Manage contracts and performance of service providers through regular physical checks and site walk
• Convene and attend all meetings; prepare minutes and reports for meeting
• Attend to residents’ feedbacks
• Prepare and submit an annual budget
• Ensure compliance with BMSMA, relevant laws, government rules and regulations and company’s policies
• Process and assist in putting up paper for Extraordinary works as directed when necessary

REQUIREMENTS

• Degree / Diploma in Estate Management, Building, Engineering/ related discipline with minimum 3 years of relevant experience in a similar capacity
• Mature and independent with the ability to lead team to drive results
• Good interpersonal and communication skills
• Proficiency in MS Office and IT Savvy
• Knowledge of BMSMA
• Candidate with certificate in Managing Agent Practice will have an added advantage

Key Responsibilities:

1. Define Company Procedures:Own and manage support and incident management procedures, ensuring alignment with industry standards like ITIL.
   
2. Onboard Customers:Oversee the entire customer onboarding journey, including education, training, technical setup, and invoicing.
   Provide exceptional support during the post-Go Live phase to ensure a high-quality customer experience.
   Collaborate with the sales team to continually refine and improve the onboarding process to maximize customer satisfaction.
   
3. Operate the Support Desk:Implement and manage a 24/7 global support desk to address and resolve client issues.
   Troubleshoot application issues and coordinate with third-party solution developers and hosting providers to resolve problems.
   Gather client feedback on platform usage and potential issues, providing insights to the development team.
   Allocate team shifts to meet Service Level Agreements (SLAs).
   Collaborate with product teams to review upcoming changes and assess their impact on customers.
   
4. Own SLAs & Customer Satisfaction:Track and measure support SLAs and customer satisfaction.
   Drive organizational change to achieve defined goals.
   

Job Requirements:

1. Experience:At least 3 years in technology/software service management, including team management.
   Proven experience in technical support and incident management, with certifications (e.g., ITIL) being a plus.
   
2. Technical Skills:Proficiency in Java, Sprint, React, Azure, and SQL Server.
   Programming experience is preferred.
   
3. Personal Qualities:Strong problem-solving skills and excellent customer service abilities.
   Ownership of processes and team management to meet SLAs.
   Strong written and verbal communication skills.
   Ability to thrive in a fast-changing environment.
   
4. Preferred Qualifications:Knowledge of healthcare operations.
   

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Examine and test existing contracts

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company

• Foresee alterations in the comparative negotiating ability of suppliers and clients

• Expect unfavorable events through analysis of data and prepare control strategies

• Perform risk management for supply contracts and agreements

• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement

• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market

• Talent in negotiations and networking

• Good knowledge of supplier or third party management software

• Aptitude in decision-making and working with numbers

• Experience in collecting and analyzing data

• Strong leadership capabilities

• BSc degree in supply chain management, logistics or business administration

• Reporting and operations

• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Why Join Us?