Total 24,072 customer experience manager job vacancies in Others category in Singapore

Duty Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Provide management presence by assisting colleagues in handling feedback 
• Provide department orientation and training of the hotel service standards, procedures and programs 
• Control availability of rooms and action accordingly 
• Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks 
• Liaison between Front Office departments and rest of hotel for effective guest experience
• Lead the Front Office team to personalize the guest arrival/departure experience 
• Be involved in the arrival, rooming, and departure of key/VIP guests
• Ensure guest arrival and departure procedures are completed as defined in the hotels’ standards and operating procedures and LQA standards
• Handle guest feedbacks and determine appropriate actions to ensure its meet or exceed guests’ expectations
• Presence in the Front Office and lobby area at critical guest flow time
• Conduct daily briefings presenting business issues and hotel information 
• Co-ordinate full house activities, handle pledge relocates by sending and welcoming guest back
• Ensure safety, health, security and loss control policies and procedures at the desk are in compliance
• Conduct Night Audit process for the hotel 
• Ensure strict compliance of the Credit Card Privacy – PCI
• Ensure strict compliance to the Cash Float SOP
• Provide direction and leadership to the HEAT Team and if needed, call for evacuation of guests, colleagues external parties in the hotel from areas threatened by fire, flood, bomb threats or civil disturbance
• Responsible to enhance skills of colleagues and team leader in various aspects of operations by constantly monitoring their performance levels
• Vigilant in regard to in-house credit matters and act upon any discrepancies 
• Support individual team members to achieve personal & professional goals

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

The Manager of Processing and Preserving of Meat and Meat Products is responsible for overseeing and optimizing the operations involved in the processing, preserving, and quality control of meat and meat products. This role ensures compliance with safety, quality, and regulatory standards while driving efficiency and innovation in the production processes.

Key Responsibilities:

1. Operational Management:Oversee daily operations of meat processing and preserving facilities.
   Develop and implement efficient production processes and procedures.
   Monitor and manage production schedules to ensure timely and efficient delivery of products.
   
2. Quality Control:Ensure all meat and meat products meet company and regulatory quality standards.
   Implement and maintain rigorous quality control and inspection processes.
   Address and resolve quality issues promptly and effectively.
   
3. Regulatory Compliance:Ensure compliance with local, state, and federal regulations, including food safety standards.
   Maintain up-to-date knowledge of industry regulations and implement necessary changes to meet compliance.
   
4. Team Management:Supervise and train production staff, ensuring they adhere to safety protocols and production standards.
   Conduct performance reviews and provide coaching and development opportunities.
   
5. Inventory and Supply Chain Management:Manage inventory levels of raw materials, packaging, and finished products.
   Coordinate with suppliers and vendors to ensure the availability of quality raw materials.
   
6. Process Improvement:Identify opportunities for process improvements and implement best practices to enhance efficiency and reduce costs.
   Stay updated with industry trends and technological advancements.
   
7. Health and Safety:Enforce safety protocols to ensure a safe working environment for all employees.
   Address any safety concerns and ensure adherence to health and safety regulations.
   
8. Reporting and Documentation:Maintain accurate records of production activities, inventory levels, and quality control inspections.
   Prepare and present regular reports on production performance, quality metrics, and compliance status.
   

Roles & Responsibilities

can work on publick holidays

can work on shifts/change of shifts

at least 10 years experiences

have relavant certificate

Planning and executing departmental budgets.

Overseeing inventory needs and undertaking office management and administration.

Coming up with effective strategies to enhance the organization's financial health.

Recruiting quality employees to provide high-quality customer support.

Motivating and supervising employees.

Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Research methods to improve operations and reduce costs

Monitor and report on department performance

Supervise and train employees

Provide administrative support (e.g. updating inventory)

Ensure compliance with company policies and regulation

Degree in Mechanical / Electrical must

Able to manage project / office works

Able to read building mechanical, electrical drwings

Prepare tender, quotation for clients

Preparation of monthly claims

Preparation of daily,weekly, monthly work progress

Attend site, consultant, tender meetings

Familiar with MS Office

Class 3 license must

Pick up / drop worker in the early morning and night time after works

Able to work week ends and public holidays for shutdown jobs

Good interpoersonal and communication skill

Basic understanding of BIM

Able to draw autocad drawings

Minum 12 years of experience in construction M&E industry

Responsibilities:

• Lead the design and implementation of GIS solutions by collaborating with internal stakeholders and external partners.
• Analyse and interpret business requirements to ensure the GIS solutions align with operational demands and strategic goals.
• Oversee the GIS inventory management processes and Standard Operating Procedures (SOPs), identifying and addressing discrepancies or gaps.
• Manage vendor relationships, including the oversight of incident, service, and problem management, as well as negotiating and monitoring Service Level Agreements (SLAs).
• Handle the GIS-related budgeting and contractual agreements, ensuring timely renewals and adherence to financial guidelines.
• Review technical specifications and assess proposed solutions to ensure compatibility and alignment with business needs and technical standards for OSS/BSS environments.
• Lead change management and problem management initiatives to maintain and enhance system functionality without affecting existing features.
• Supervise regular system maintenance activities, including database maintenance and generating business and regulatory reports.
• Conduct regular review meetings with team members to gather feedback, discuss progress, and identify areas for improvement.
• Manage technical projects from initiation through to successful implementation, monitoring progress and continuous improvement.
• Develop and maintain a competent team capable of providing second and third-level support for all GIS and related applications.
• Ensure continuous development and training of team members, particularly in application software configuration, programming, enhancement, and testing.
• Maintain strict access controls and change management protocols to ensure the integrity and security of GIS systems.
• Provide timely technical support during audits and ensure GIS applications are prepared for disaster recovery (DR) scenarios.
• Independently engage with user departments to gather requirements, present solutions, and system changes, and discuss potential workarounds.
• Foster a collaborative environment and share knowledge extensively within the team to enhance collective expertise.
• Undertake any other tasks as assigned by the Director of Information Technology or the Executive Director, which may include ad hoc projects and initiatives.

Requirements:

• Degree in Information Technology, Computer Engineering, or equivalent.
• Minimum 10 years of related work experience with at least one GIS (e.g., GE Smallworld, Hexagon/Technology, ESRI) and Web Technologies, including Magik, Java, and .Net programming languages.
• Proven experience managing GIS systems and projects, preferably in a telecommunications or similar technical environment.
• Strong understanding of web technologies, database management, and software development.
• Excellent leadership skills with experience in managing cross-functional teams.
• Strong vendor management and negotiation skills.
• Able to work independently and as a team, a highly motivated and goal-oriented individual.
• Ability to think strategically and solve problems effectively.
• Logical thinking/ approach to problem-solving in a time-sensitive, challenging environment.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

Requirements

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

About The Job

This is an individual contributor role and the ideal candidate will be responsible for our business accounting and financial health of the business. This role requires strategic thinking, building connections and influencing stakeholders through effective communication, an analytical mindset, and a bias towards action. You will be challenged to understand and contribute to rapidly changing business models, drive collaboration across teams, develop recommendations on strategic investment decisions, resource allocation, craft annual and long range plans, and partner with product and business leaders to solve problems and achieve goals.

Our promise: you will gain invaluable experience in a position that offers significant responsibility, interaction with product and business leaders, and an opportunity to have a big impact.

Finance Manager Responsibilities

• Oversee financial reporting, including consolidation of month-end, quarterly, and year-end closing across subsidiaries at group level, and ensure timely submission of financial statements for the group and entities following statutory reporting, tax compliance, and financing requirements
• Handle year-end audit matters, accounting issues, tax filings, and preparation of financial statements to ensure compliance with relevant statutory requirements and accounting standards
• Manage the management reporting, budgeting, and forecasting processes, including preparing financial reports and analysis on business performance to management
• Build and lead operational finance processes for AR, AP, and invoicing functions
• Participate in accounting and finance processes improvement projects and explore ways to leverage technology to enhance end-to-end financial management
• Develop, implement, and maintain accounting and finance SOPs for the Group
• Support Board Meeting deliverables and liaise with the corporate secretary
• Support treasury, cash flow forecasting, and banking arrangements and related controls and processes to achieve a strong cashflow control environment
• Liaise with external parties, including external and internal auditors, tax agents, tax authorities, and other professional parties
• Ensure adherence to the international group’s accounting policies, financial controls, governance and risk management framework, and operating policies

Minimum Qualifications

• 3+ years of experience in finance, business strategy, or a related function
• Bachelor's Degree in Finance or related discipline
• Experience manipulating data sets and working with system and analytics tools to turn them into insightful business recommendations
• Experience in applicable accounting concepts and financial planning
• Fluency in Microsoft and Google Office suite (Excel, sheets etc) as well as key accounting (Xero) and business software tools (Hubspot)

Preferred Qualifications

• Experience building relationships and communicating with stakeholders across all levels and functions
• Experience working in a complex, fast-paced environment
• Experience in synthesizing strategic business insights and problem solving
• Experience as an individual contributor with decisive decision making

About UIB

With over a decade of experience and patent protected IP in place, UIB is a fully licensable, whitelabel Conversational AI and omnichannel business messaging platform that helps companies meet their business goals and drive efficiency using AI/GenAI technology. HQ'd in Singapore, multi-award winning UIB has subsidiaries in MY and Germany and works with many large enterprise companies across the globe.

Degree in Mechanical / Electrical must

Able to manage project / office works

Able to read building mechanical, electrical drwings

Prepare tender, quotation for clients

Preparation of monthly claims

Preparation of daily,weekly, monthly work progress

Attend site, consultant, tender meetings

Familiar with MS Office

Class 3 license must

Pick up / drop worker in the early morning and night time after works

Able to work week ends and public holidays for shutdown jobs

Good interpoersonal and communication skill

Basic understanding of BIM

Able to draw autocad drawings

Minum 12 years of experience in construction M&E industry

Job Description

Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability

Administrating accounting functions, meeting monthly, quarterly and annual sales and financial targets, managing the budget and generating payroll by adhering to payroll policy

Controlling inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales

Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise.

Monitor inventory levels and arrange for supplies reorder accordingly.

Help to maintain the cleanliness and tidiness

Answer customers’ questions / enquiries

Requirement

• Strong customer service skills
• Superior management skills
• High level of flexibility
• Ability to adapt to different customers
• Great written and verbal communication skills
• Able to work on weekends

• To improve sales productivity by contacting customers to arrange appointments.
• Handling orders by phone or mail , making quotation and checking the orders have the correct prices, discounts.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Making the company's products and services as attractive to potential customers as possible.
• Any other task assigned.

Requirements:

• Diploma or above
• Experience in Construction industry may be advantageous.
• Good team development and leadership skills.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

Job Description:

- Oversee all operation needs of outlet .

- Provides support to Operations Manager & District Managers, establishing and accomplishing business objectives.

- Leadership to ensure factors / standards / brand identity is achieved. Interact and engage with restaurant guests and maintains high quality service standards.

- Accomplishes objectives by following plans & budgets.

- Motivate team members and maintain a high level of team spirit (or team cohesiveness).

- Handle guest complaints effectively and professionally.

- Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective.

- Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.

Requirements:

- Proven experience in restaurant management, with a strong understanding of F&B operations.

- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.

- Strong customer service orientation and problem-solving abilities.

Responsibilities:

· Evaluating and optimizing marketing and pricing strategies.

· Analyzing market trends and preparing forecasts.

· Generating new business leads.

· Increasing brand awareness and market share.

· Coordinating marketing strategies with the sales, financial, public relations, and production departments.

· Developing and managing the marketing department's budget.

· Overseeing branding, advertising, and promotional campaigns.

· Managing the marketing department's staff.

· Preparing and presenting quarterly and annual reports to senior management.

· Promoting our brand at trade shows and major industry-related events.

· Keeping informed of marketing strategies and trends.

Requirements:

· Bachelor's degree in marketing, finance, business administration, or similar.

· At least two years' experience as a marketing manager.

· Extensive knowledge of marketing strategies, channels, and branding.

· Superb leadership, communication, and collaboration abilities.

· Exceptional analytical and problem-solving skills.

· Strong time management and organizational abilities.

· Able to work on weekend and public holiday

Our client is one of Singapore’s leading A1 construction firms which has a strong construction portfolio in iconic and commercial building projects. They are seeking for a Safety Manager for a potential new project.

Job Description:

• Advise management on environmental, health, and safety (EHS) legal requirements and keep them informed of any changes.
• Ensure compliance with legal requirements, such as the Workplace Safety and Health (WSH) Act and the WSH (Construction) Regulations.
• Assess the company's safety performance and develop strategies for continuous improvement.
• Evaluate the company's safety resources and provide recommendations to management to meet EHS requirements.
• Coordinate with senior management and project teams to conduct monthly safety site walks.
• Perform additional duties as assigned by the Project/Site Manager.

Requirements:

• Accredited as a Workplace Safety and Health Officer (WSHO) and Environmental Control Officer (ECO) with at least 5 years of relevant experience.
• Hold a Diploma in Engineering or Environmental Health and Safety.
• Strong organizational, interpersonal, and leadership skills.
• Ability to lead WSHOs and provide supervision, guidance, and instructions to all safety personnel.
• Comprehensive knowledge of government regulations related to Occupational Safety, Health, and Environmental fields.
• Proficient in OSH/ISO documentation.

For a confidential discussion please apply or write to [email protected]

To view more roles within; construction, real estate, engineering, architecture or renewables, please visit our website: www.archerrecruitment.com, contact one of our specialist consultants http://archerrecruitment.com/about/our-people/ and/or 'follow' our LinkedIn page for regular industry updates.

We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.

EA Licence No: 17C8952 | R2197282

Responsibilities:

1. Cross functional responsibilities – integrating IT solutions, Operations requirements into automation solutions
2. Delivering new automated and workable solution for YCH Operations solutions
3. Delivering EV (Electric Vehicle) & autonomous vehicle solutions
4. Engineering competence including but not limited to
   1. Providing layouts with regards to engineering standards and internal procedures
   2. Accurate costing and cost consolidation
   3. Technical alignment between customer, sales & internal partners
   4. Proposal for customers, and internal on the automation technical documents
5. Solutions design competence
   1. Performing basic data analysis of customer data
   2. Defining solutions alternatives that covers the defined requirements
   3. Creating high level material flows of the concepts
   4. Calculating cost and alternative solutions
   5. Price consolidation for presentation to internal and external when required.
6. Budget, plan, implementation, execution and control of operation and capital expenditure
7. Project development and solution plan for infrastructure design, ASRS, and other solution
8. Implement solution for intralogistics planning.
9. Develop, coordinate and implement strategies and policies to reduce cost through automation planning and execution for new and current development.
10. Encourage the use of renewable and sustainable energy resources within an organisation for environment, sustainable, governance.
11. Develop solutions with carbon management and reduction.
12. Liaise and negotiate with contractors, the building supplies industry, council services and other relevant organisations.
13. Benchmark Logistics automation & ASRS against best practice guidelines.
14. Any other task assigned by Senior Management.

Requirements:

1. Personal Competencies
   1. Well mannered
   2. Strong interpersonal, analytical, technical & management skills
   3. Inter-cultural competence, clear communication
   4. Entrepreneurial thinking, holistic view
   5. Good initiative & decision making
   6. Results oriented
   7. Customer focus
   8. Networker
   9. Situational sensitivity
2. Education - Minimum Degree in Engineering &Business. Good command of business English & Mandarin
3. Tools – Microsoft Office, Customer Relation Management, Basic solution drafting design software, Project mgmt software.
4. Knowledge of ISO management system and EHS system

• Manage and plan the construction project.
• Laying down the preferred construction methods.
• Negotiate contracts with external vendors to reach profitable agreements Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Hire contractors and other staff and allocate responsibilities
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Ensure adherence to all health and safety standards and report issues

Requirements and skills

• At least 15 years related working experience in Building Construction
• In-depth understanding of RC structure work, expert in Formwork and Rebar.
• Well known in construction procedures and material and project management principles
• Working hours 6 days per week
• Strong construction background to discuss and advise technical matters with Main and Sub Contractors.
• Excellent Communication skills and highly organized, driven and conscientious.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Job Description & Requirements

• Managing projects from beginning to end, including planning, scheduling, budgeting, coordinating with other teams, and supervising workers
• Evaluating safety standards on site and enforcing regulations to ensure worker safety
• Overseeing the bidding process for contracts and hiring subcontractors or outside labor when necessary
• Managing the project budget, including ordering supplies and materials as needed
• Directing and overseeing all aspects of construction projects from start to finish, including scheduling and organizing workers’ tasks and materials
• Ensuring that all projects are completed on time and within budget by managing daily operations such as equipment maintenance and labor scheduling
• Reviewing blueprints and other plans to determine how best to implement a new construction project
• Working with architects, engineers, contractors, and subcontractors to develop construction plans and schedules
• Developing and enforcing safety standards, policies, and procedures for the workplace
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Helping the organization’s processes remain legally compliant
• Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job
• Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
• Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable
• Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the construction operations manager
• Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership
• Train and mentor employees in areas of project management and estimating.

• Strategy Development: In cooperation with the local subsidiaries develop and implement the e-commerce strategy for the APAC region, aligning with global objectives and regional market needs.
• Platform Management: Oversee and optimize our Brand presence on global and regional e-commerce platforms such as Lazada, Shopee, Tokopedia, and others.
• Sales Performance: Drive online sales performance through effective product listings, promotions, pricing strategies, and customer engagement.
• Product Portfolio: Manage the online product portfolio, ensuring the right mix of products is available and accurately represented across all e-commerce platforms. Coordinate with product management to ensure availability of suitable products.
• Digital Marketing: Collaborate with the marketing & DCC team to plan and execute digital marketing campaigns.
• Data Analysis: Monitor and analyze e-commerce performance metrics, providing regular reports and insights to support decision-making.
• Market Research: Stay informed about e-commerce trends, competitor activities, and market opportunities in the APAC region.

We are seeking a highly organized and proactive Assistant Manager/ Manager to join our Corporate Administration team. The ideal candidate will provide comprehensive administrative support for their assigned portfolios under the Corporate Admin group to ensure the smooth operations of the institute.

Key Responsibilities:

· Event Organization and Logistic Support:

a. Organize events such as meetings, conferences, workshops and townhalls.

b. Manage the pre-event, event and post-event logistics, activities and follow-

ups.

c. Maintain the internal events calendar and manage SIFBI venue bookings.

d. Manage events-related equipment, accessories and supplies.

e. Create EDMs and other promotional materials for events.

· SIFBI Initiatives:

a. Support various SIFBI initiatives such as Mentorship programme, Staff

Engagement, Career development, Performance management and

Communication programmes.

b. Identify gaps based on staff feedback.

c. Brainstorm and propose new/revised initiatives to address the issues.

d. Champion assigned initiatives to ensure smooth execution and achievement

of desired outcomes.

· Staff Welfare:

a. Oversee the staff welfare groups within SIFBI (Diversity Club, Recreation

Club, Social Clubs, Wellness Ambassadors).

b. Facilitate the activities of the abovementioned groups and ensure

adherence to A*STAR and SIFBI policies and guidelines.

c. Assist in the planning and execution of staff welfare initiatives.

· Training and Overseas Travel:

a. Assist in the coordination of staff training initiatives, handling local training

requests, and monitoring the training budget.

b. Assist in the management of the overseas travel portfolio, including

application processing, budget monitoring, and expense claim validation.

· Manpower:

a. Assist in the management of staff, non-staff, student and scholars?

portfolios and activities.

· General Administrative Support:

a. Ensure seamless operation across portfolios by maintaining databases,

records, and generating reports.

b. Develop and review SOPs, workflows and processes for continuous

improvement.

c. Ensure compliance with organizational policies through regular audits where

required.

d. Any other administrative duties assigned.

Job Requirements:

Qualifications & Field of Study: Degree, any discipline

Min. Years of Experience: 2

Other Requirements (e.g. Skills, Competencies):

• Experience in organizing successful events.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication abilities.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to handle sensitive information with confidentiality.
• Meticulous and attention to detail.
• Ability to work independently and as part of a team

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

We are seeking a highly organized and proactive Assistant Manager/ Manager to join our Corporate Administration team. The ideal candidate will provide comprehensive administrative support for their assigned portfolios under the Corporate Admin group to ensure the smooth operations of the institute.

Key Responsibilities:

· Event Organization and Logistic Support:

a. Organize events such as meetings, conferences, workshops and townhalls.

b. Manage the pre-event, event and post-event logistics, activities and follow-

ups.

c. Maintain the internal events calendar and manage SIFBI venue bookings.

d. Manage events-related equipment, accessories and supplies.

e. Create EDMs and other promotional materials for events.

· SIFBI Initiatives:

a. Support various SIFBI initiatives such as Mentorship programme, Staff

Engagement, Career development, Performance management and

Communication programmes.

b. Identify gaps based on staff feedback.

c. Brainstorm and propose new/revised initiatives to address the issues.

d. Champion assigned initiatives to ensure smooth execution and achievement

of desired outcomes.

· Staff Welfare:

a. Oversee the staff welfare groups within SIFBI (Diversity Club, Recreation

Club, Social Clubs, Wellness Ambassadors).

b. Facilitate the activities of the abovementioned groups and ensure

adherence to A*STAR and SIFBI policies and guidelines.

c. Assist in the planning and execution of staff welfare initiatives.

· Training and Overseas Travel:

a. Assist in the coordination of staff training initiatives, handling local training

requests, and monitoring the training budget.

b. Assist in the management of the overseas travel portfolio, including

application processing, budget monitoring, and expense claim validation.

· Manpower:

a. Assist in the management of staff, non-staff, student and scholars?

portfolios and activities.

· General Administrative Support:

a. Ensure seamless operation across portfolios by maintaining databases,

records, and generating reports.

b. Develop and review SOPs, workflows and processes for continuous

improvement.

c. Ensure compliance with organizational policies through regular audits where

required.

d. Any other administrative duties assigned.

Job Requirements:

Qualifications & Field of Study: Diploma or Degree, any discipline

Min. Years of Experience: 2

Other Requirements (e.g. Skills, Competencies):

• Experience in organizing successful events.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication abilities.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to handle sensitive information with confidentiality.
• Meticulous and attention to detail.
• Ability to work independently and as part of a team

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Location: Mainly based in Novena but twice a week need to go to the Changi site

Key Responsibilities:

• Support operations in the Singapore Distribution Center.
• Responsible for handling daily warehousing operation to ensure that customer delivery schedules are met to provide customer satisfaction.
• Responsible to close Cycle Count activities to ensure timely approval cycle count sheet and completion of ABC items count per the cut-off timeline to ensure SOX compliance.
• Coordinate the quarterly destruction activities with stakeholders. Ensure GN29 license availability for the items, create Destruction Order in JDE and generate commercial invoice for permit application. As well as provide Finance with the cost center to cross charge.
• Request for quarterly freight rates quotation from freight vendors.
• Request for ad-hoc freight quotation and arrange for inbound packaging materials shipment.
• Perform detailed freight audit for billing and invoicing.
• Submit monthly data into Freight Analytics Tool.
• Support printer Installation Qualification (IQ) when required.
• Support the execution of supply chain-related projects and other incidental duties.

Education and Experience:

• Diploma in Supply Chain/Logistics/Business or related field
• Minimum 1 year's relevant experience in Supply Chain and Logistics roles
• Experience working in a medical device and/or regulated industry Preferred

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are recruiting for an experienced Clinical Engagement Manager based in Singapore or Malaysia.

This role is responsible for all clinical activities and will coordinate all country-specific commercial clinical activities identified by the WC Business Area strategic plan, the overall attainment of objectives, the execution of the Wound Care Business Area, and the Clinical Engagement regional strategy.

KEY ACCOUNTABILITIES:

• The CEM will manage the Clinical Engagement activities within a defined geographical area of the region. These activities include managing KOL and leveraging KOL activities, organizing and implementing professional education events, clinical activation, the development and local dissemination of evidence and managing local field-based Clinical Specialists/Managers.
• The CEM will ensure the field-based Clinical Specialists/Managers have defined objectives and metrics tied to their markets' commercial success.
• The role drives close cross-functional collaboration within the Clinical Engagement team to ensure the achievement of objectives and further the WC BA mission and vision.
• The CEM manages the team members and is responsible for all the budgetary needs and the ongoing professional development of its team members.
• The CEM is consultative to the WC BA country-based Marketing teams. Feedback will be provided on the KOL development and engagement, medical society collaboration, the collection and feedback of medical intelligence and professional education content, and other items as required.
• The CEM role provides operational direction to the local WC BA regarding relevant clinical evidence, medical information and intelligence, best practices, and innovations.
• Supports strategic product evaluations where necessary.
• Performs other tasks and assignments as needed and specified by management.

KEY REQUIREMENTS:

• Advanced Degree with at least five years of clinical, medical or marketing experience in wound care or surgical specialties.
• Works collaboratively and with urgency according to the Mölnlycke values.
• Demonstrate business acumen and a commercial mindset.
• Is considered an internal expert in wound care and has external credibility.
• Confident at external speaking.
• High level of understanding and analysis of scientific data and publications.
• Credibility with HCPs and strong relationship builder
• Able to thrive in a Matrix Organization
• 3-5 years of people management or team leader experience

OTHER INFORMATION

• Able to travel 50% of the time.
• Used to working in a global environment with fluency in English.

ABOUT MOLNLYCKE

Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care – from the hospital to the home proven it every day.

We specialise in:

• Wound management: including dressings with Safetac® such as Mepitel® and Mepilex®
• Preventing pressure ulcers: with Mepilex® Border used prophylactically and devices to help turn and re-position patients.
• Surgical solutions: including Mölnlycke trays, HiBi® antiseptics and Biogel® surgical gloves.

Mölnlycke was founded in 1849. Nowadays our solutions are available in around 100 countries; we’re the number one global provider of advanced wound care and single-use surgical products; and we’re Europe’s largest provider of customised trays. Our headquarters are in Gothenburg, Sweden and we have about 7,800 employees around the world.