Total 25,281 customer service manager job vacancies in Others category in Singapore

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

We’re looking for a Special Projects Manager/Lead to join our CEO Office team, to help grow our team across Asia.

The mission of this role is to solve strategic problems that arise in our scaling phase and drive new projects using a data-driven approach. You will be a key part of building new and scaling existing business units. You will report directly to our Strategy & People Director (Chief of Staff).

What You’ll Be Doing

• Special Projects & Strategy: Play the role of a ‘fire-fighter’ to take on any issues to augment strengths or plug weaknesses across the organization; Annual review of our strategic ambition, where to play, and how to win perspectives by running external and internal analysis
• Fundraising and Corporate Development: Drive the end-to-end fundraising process: from creating the fundraising narrative and pitch deck to orchestrating the due diligence process; Analyze potential M&A targets, determine synergies, and execute on the post-merger integration
• Financial Modeling & Strategic Finance: Build financial models, charts, and narratives. Examples of models and charts include: financial model for business valuation, unit economics, whale chart, rule of 40 chart, cricket chart: Build financial models, charts, and narratives. Examples of models and charts include: financial model for business valuation, unit economics, whale chart, rule of 40 chart, cricket chart
• BizOps and Project Management: Support executive leadership team in tracking and completing the cross-departmental Objectives and Key Results within the company; Project management support in a variety of cross-functional projects
• Data Analysis: Analyze past data and develop models for key indicators and metrics. Examples of key indicators include: Client Lifetime Value, Customer Acquisition Cost, Efficiency-related metrics, Revenue Retention, Customer Concentration
• Investor Relations: Support investor meetings as they occur including quarterly investor updates, board meeting deck preparation, driving data analysis for follow-ups, etc.

Who We Are Looking For

• Experience in investment banking, corporate finance, strategic finance, or top consulting firms is highly preferred
• Excited about building and scaling new business units
• Proactive with proposing solutions and flagging issues
• Strong work ethic with get-it-done growth mindset
• Collaborative: Able to work with different BUs and team members across geographies and cultures
• Zero-defect mindset
• Comfortable working with and manipulating data
• Immediate joiner is preferable
• Open to travel

Who We Are Looking For

• Gain exposure and drive impact: You will have exposure to cross-functional projects with close collaborations directly with key leaders in the organization
• Gain professional and personal growth: You will be collaborating with and learning from fellow talented team members across the region
• Enjoy freedom and opportunities: You will be given freedom to experiment and iterate on ideas to learn and improve skills and results.

Let’s Realise Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.

• Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
• Integrity: Have courage, be guided by the truth, don’t be afraid
• Impact: Missionaries, not mercenaries
• Beginners’ Mindset: Stay humble, don’t be attached to ego
• Customer Obsessed: Customers First
• Ownership: Care intensely about the mission and take responsibility
• High Standards: Dream big and deliver epic outcomes fast

Where We Work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture,

Or check out our Careers Page at https://glints.com/careers!

Responsibilities

• Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

• Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the team.

• Leads the team to perform service recovery in the event of issues.

• Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover those on leave.

• Mentor, provide guidance and support to the Service Desk team.

• Lead and develop the service desk team, including hiring, training, and performance evaluations.

• Ensure the team knows how to use the provided ESM tool (e.g., ServiceNow) effectively for ticket management and service delivery.

• Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

• Identify and implement improvements along with updating of documentation for service desk processes and procedures.

• Foster a customer-centric culture within the team, emphasising excellent customer service.

• Attends regular meeting (weekly and monthly) with the Team and prepare weekly and monthly reports.

• Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

• Provide suggestions to the team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

• Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

• Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

Requirements

• Degree in Computer Science, Information Technology, or a related field.

• Prior experience in a service delivery or IT management role within a corporate environment.

• Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

• Strong understanding of end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

• Proficiency in using ESM tools such as ServiceNow.

• Excellent leadership, team and stakeholder management skills.

• ITIL 4 Foundation Certification

• ITIL 4 Intermediate / Expert preferred

• Project Management Professional (PMP) or similar will be an added advantage.

Licence no: 12C6060

Job Responsibilities:

• Lead and Manage Teams: Head the process engineering team responsible for production, tooling, NPI, and validation.
• Oversee Injection Molding Processes: Manage injection molding for the medical, automotive, and technology sectors.
• Improve Production: Drive production and process improvements related to molding processes.
• Conduct Validations: Lead process validation activities and generate validation protocols and reports (IQ, OQ, PQ).
• Document Procedures: Provide and maintain documentation for new/transfer molds and process instructions.
• Coordinate and Solve Issues: Work with cross-functional teams to address process-related issues and implement solutions for process or material problems.
• Drive Continuous Improvement: Maintain process effectiveness through continuous improvement projects and compliance with regulations (cGMP, FDA, ISO).
• Support and Develop Teams: Foster a high-performing team aligned with business goals and customer demands.

Job Requirements:

• Education: Bachelor’s degree or Diploma in Plastic Processing, Chemical, or Mechanical Engineering.
• Certification: Master Moulder Certificate 1 or 2.
• Experience: Minimum of 10 years in industrial plastic engineering and processing techniques.
• Skills:
• Expertise in scientific molding techniques.
• Proficient in handling various plastic polymers.
• Familiar with medical device validations.
• Knowledgeable in risk assessment and failure mode analysis.
• Skilled in process validation, continuous improvement, and Design of Experiments (DOE).

Interested candidates who wish to apply for the above positions, please click "Apply now" or email to [email protected]

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily accessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Duties and Responsibilities (including but not limited to):

• On behalf of the Owner’s Engineer (OE), the T&C Manager shall be responsible for overseeing all testing and commissioning activities of the IWMF Contractors, including the coordination of testing and commissioning activities of TWRP that interface with IWMF.

• The T&C Manager shall lead the OE’s proposed testing and commissioning team and coordinate with its Resident Site Supervision (RSS) Team and OE’s design team as well as the Contractors to review the development of the Contractors testing and commissioning plan and the Contractors execution of their plan in order to achieve the Project milestones for each of the IWMF EPC Contracts (EPC

Package 1 – Waste to Energy/Materials Recovery Facility and EPC Package 2 – Sludge Incineration Facility/Food Waste Treatment Facility).

• The T&C Manager shall oversee the whole of each Contractors testing and commissioning activities, and the interfaces between EPC1 and EPC2 and TWRP as relevant, which should commence from dry/cold to hot commissioning to successful completion of entire commissioning process and trial run, including optimisation of plant operation with the Contractors and O&M teams.

• Direct liaison with Client’s Technical Directors/PGMs.

• Attendance at Client Monthly Project Steering/Working Committee Meetings chaired by DCEO and any other relevant high-level meetings as required by the Client/PD/SO.

• Chairing regular T&C Coordination Meetings with the Contractor and/or Other Contractors on adjacent sites (that is attended by Client representatives or similar others also)

• Any other matters that may from time to time be delegated by the PD/SO.

• Member of internal Senior Project Management Team (PMT) that meets regularly (chaired by PD/SO) to discuss progress and resolve any internal issues.

• The OE’s T&C Manager is estimated to be mobilised to site at least 6 months prior to the commencement of actual testing and commissioning by the Contractor in order to familiarise themselves with the Works and the Contractors plans for the T&C and the expectations of the Client.

Qualification Requirements:

The T&C Manager shall have at least 15 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.

• The T&C Manager shall have a relevant engineering degree or certification.

Job Benefits:

• 5 Days/ per include weekend
• Retail Hour (44 hours per week)
• Location: Island Wide

Key Responsibilities:

• Achieve both the sales and qualitative objectives set by company.
• Build up brand awareness and manage store outlook.
• Build, motivate and manage the team, define and build the necessary structure.
• Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the team of store staff.
• Train and coach the store staff to respond in a manner that corresponds to company directives.
• Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

Join our team as a vital leader in safeguarding our people and assets through proactive fire safety strategies!

Job Summary:

• Pioneer Sector
• 5 Days Work Week
• Variable Bonus & Performance Bonus
• Up to $6,000
• AWS + VB

Job Responsibilities:

• Responsible for ensuring full compliance with fire safety regulations and the effective maintenance of all fire safety systems
• Involve in the implementation of the building’s emergency response plan, conducting regular inspections and fire drills, and ensuring all fire safety certification requirements are achieved and upheld.
• Conduct regular inspections of all fire safety systems and equipment, identifying and resolving any issues to maintain regulatory compliance and ensure optimal performance of fire protection systems.
• Coordinate and lead periodic fire drills to familiarize all building occupants, including users and tenants, with evacuation procedures and ensure preparedness for emergencies.
• Review and update the building’s emergency response plan as needed to reflect changes in regulations, building layout, or new equipment.
• Prepare and submit the annual fire safety report to the relevant Authority for the renewal of the building’s fire certificate.
• Ensure all fire safety measures meet certification criteria and comply with Singapore’s fire safety codes and regulations.
• Prepare and submit reports on fire safety matters to relevant authorities, including any incidents, compliance concerns, and equipment maintenance updates.
• Complete additional fire safety assignments as directed by supervisors or senior management.

Job Requirement(s):

• Minimum Degree or equivalent
• Certified Senior Fire Safety Manager (FSM)
• Class 3 driving license
• In-depth knowledge of fire safety codes and regulations
• Proven experience in fire safety management, facilities management, and the Defense sector

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

Job Opportunity: Manager, Regional Communications (1-Year Contract)
Location:Guoco Midtown
Budget: Up to $8,000/month

Key Responsibilities:

• Serve as the go-to expert for branding and strategic marketing communications for the Performance Materials business unit.
• Collaborate with senior leadership and the regional marketing team to align digital marketing initiatives with strategic business goals.
• Design and execute all communication plans for the Asia Pacific region, including Creation Centers and other competency hubs outside China.
• Provide communications consultancy across Asia-Pacific.
• Lead global and regional online communication efforts, including website content, digital marketing campaigns, and social media.
• Coordinate with cross-functional teams and agencies on projects like trade fairs, marketing literature, event concepts, and media relations.
• Support digital marketing activities, including SEO and SEM, and oversee global and regional internal communication initiatives

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities:

• Responsible for the overall management of the company's real estate development and construction business;
• Organize the preparation of the company's development strategy and planning;
• Formulate and implement the annual development and operation objectives, work plan and comprehensive budget of the company.
• Responsible for the approval of financial revenue and expenditure and the rational use of funds to improve economic benefits;
• Responsible for reviewing the internal organization setup and human resource planning, organizing the establishment of fixed positions and quotas, establishing a sound organizational system, and establishing an efficient management team;
• Familiar with the business processes of development, design, engineering, cost budgeting, procurement, marketing and operation;
• Represent the company in major business, foreign affairs and public relations activities;
• Other work tasks assigned by CEO

Requirements:

• At least Degree in Civil and/or Structural Engineering) or equivalent
• Strong leadership skills and experience in managing a team of departmental heads.
• Good knowledge of local authority requirements and engineering standards
• Handling Building / Residentials/ Condo Projects experiences
• Have experience in managing full cycle of projects from land evaluation, design, cost, procurement, construction, sales, and delivery;

HOW TO APPLY:

Interested applicants, please send your latest resume to ref31(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chan Xin Yi

EA Personnel Reg No: R23116030

We are seeking an experienced Frontend Lead with a strong background in project management and frontend development. This role will oversee project delivery, team coordination, and stakeholder engagement to ensure the successful execution of web and frontend projects.

The ideal candidate is required to show strong project management skills with an understanding of frontend development processes, frameworks, and tools, to ensure that the team delivers high-quality products on time and within scope.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $8500 (basic) + AWS

Key Responsibilities:

• Project Management: Oversee the entire project lifecycle from initiation through delivery, ensuring on-time and on-budget completion.
• Team Coordination: Lead cross-functional teams including frontend developers, UI/UX designers, and quality assurance to deliver responsive and optimized web solutions.
• Stakeholder Engagement: Act as the primary point of contact for stakeholders, gathering requirements, providing regular project updates, and managing expectations.
• Quality Assurance: Collaborate with QA teams to define and implement testing processes to ensure high standards for frontend performance and usability.
• Risk Management: Identify potential project risks and develop mitigation strategies to ensure smooth project execution.

Requirements:

• Minimum 5 years of project management experience, preferably in web or frontend development.
• Proven experience working with cross-functional teams in a web development or digital environment.
• Solid understanding of frontend technologies such as HTML, CSS, JavaScript, and modern frameworks (e.g., React, Angular, Vue.js).
• Familiarity with project management tools (e.g., JIRA, Trello, Asana).
• Strong knowledge of SDLC and Agile methodologies.
• Problem-solving mindset with a keen attention to detail.

What We Offer:

• Career Growth: Opportunities to expand your skills and lead larger-scale projects.
• Collaborative Environment: Work with an experienced team in a dynamic, innovative space.
• Competitive Compensation: Attractive salary package with benefits.

If you’re passionate about driving successful web projects and eager to contribute to a high performing team, we’d love to hear from you.

Apply Now!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

The successful incumbent will be responsible for providing excellent service for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate transaction execution, investment analysis and other client services.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent service to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication
• Partnering Client, Business Support and Third-Party Service Providers to ensure smooth and prompt transaction processing & service delivery of client requirements
• Provide market updates to clients, prepare client statement and reports related to the portfolio, as well as specific product performance
• Receive and execute trade orders in a timely and accurate manner through to settlement
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of in-house funds
• Initiating account openings and ensuring completion of all initial and ongoing documentation requirements
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Responsible for proper maintenance of CRM system, working closely with external provider on troubleshooting and system improvements
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times.

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred.

The incumbent must have strong analytical, written and spoken English skills, Mandarin language skills are a bonus. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated consulting, assurance, tax and strategy & transaction services.

The Opportunity

Join the Financial Services Risk Management practice and you will provide a well-integrated broad array of risk management services to capital market participants within global banking, capital markets, asset management and insurance. FSRM products and services include Anti-Money Laundering, Regulatory Compliance, Prudential Supervision, Bank Holding Company reporting, Credit Risk/ Capital Adequacy/ Liquidity Risk, Market Risk, Operational Risk, Enterprise Risk, Structured Finance and Quantitative Advisory Services.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sounds interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Skills and Attributes for Success

• Advise clients on financial risk issues in the financial services industry, focusing notably on quantitative analysis.
• Deliver services in market risk, interest rate risk, counterparty credit risk, liquidity risk, model risk management and governance including model development/ validation and implementation, model/system documentation, model benchmarking and system implementation while establishing relationships with client personnel at appropriate levels.
• Review and enhance Client’s Risk Management Framework. Assist Clients on Group Risk Management and support the Board Risk Management Committee in reviewing the risk management across the group.
• Demonstrate technical capabilities and professional knowledge on Credit Risk, Market Risk, Liquidity Risk as well as Treasury.
• Advise clients on end-to-end credit processes
• Design and apply quantitative techniques to help institutions develop and validate financial risk modeling methodologies.
• Formulate/ implement Enterprise Risk Management initiatives including risk quantification and portfolio risk managementPerform the practical application of advanced analytics techniques to help clients solve business problems and complex issues in the financial services industry.
• Apply statistical, economic, financial, or mathematical theories to process input data into quantitative estimates, which are used for identifying and measuring risks, valuing exposures, instruments or positions, conducting stress testing, assessing adequacy of capital, measuring compliance with internal limits, or meeting financial or regulatory reporting requirements.
• Validate and monitor model and scorecard performance and management information system.
• Communicate and interpret technical concepts to both technical and non-technical client stakeholders.
• Consistently deliver quality client services by leading teams, monitoring progress, managing risks and ensuring key stakeholders are kept informed about progress and expected outcomes.

To qualify for the role you must have

• Min 6 years of progressive post-baccalaureate work experience in financial risk management (credit risk, market risk, liquidity risk) and quantitative analysis.
• Bachelor/ Master degree in Mathematics, Statistics, Economics, Engineering, Finance or MBA degree in Finance or a related field.
• CFA and FRM certification will be an added advantage.
• Understanding of design and deployment of logical and physical structures in Banking risk & regulatory area (finance & treasury).
• Detailed understanding of the overall financial risk management lifecycle and the policies, procedures and strategies employed to manage this risk.
• Designing and developing quantitative methods and services for capital markets and derivative products.
• Significant relevant consulting, risk management or business expertise within a Retail/ Commercial or Corporate bank.
• Understanding or experience in following programming languages or tools will be an added advantage: R, MATLAB, Python, SQL, Tableau, Machine Learning etc.
• Experience in following activities:Front Office (FO) pricing models, Market and Counterparty Credit Risk models, liquidity/ interest rate risk models, treasury function models, operational risk models or RWA computation as per Basel III/ IV.
• Statistical and numerical techniques and the principles of the theory of probability and stochastic calculus.
• Functional knowledge related to some of the following: modeling knowledge of term structure, financial risks and derivative products (e.g., equity, FX, commodities, credit and interest rates), risk management, model development, model validation, advanced analytics (e.g., machine learning techniques).
• Functional experience in market risk modeling and associated methodologies and their role in the overall risk management framework.
• Experience in the benchmark rate submission process will be an added advantage
• Develop Probability of Default and Loss Given Default risk rating models for commercial & corporate borrowers.
• Develop time series Stress Test models to support capital planning initiatives
• Support performance monitoring and model validation.
• Assist in establishing, monitoring, evaluating and interpreting data with a risk management focus with an understanding of business strategy.
• Demonstrate working knowledge of Credit Risk databases to provide data and analytical support to Senior Management.
• Perform data manipulation and analysis using SQL, SAS and other tools and present results and recommendations to Credit Risk Management.
• Identify deviations from forecast/expectations and explain variances. Identify risk and/or opportunities.
• Identify opportunities to leverage statistical solutions to solve business problems.
• Present results to Senior and Executive Management.
• Understand and adhere to the clients’ risk and regulatory standards, policies and controls in accordance with the clients’ risk Appetite. Identify risk-related issues needing escalation to management.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.

Apply now.

Job Duties:

• Provide secretarial support to the COO in terms of calendar management and travel arrangements
• Handle full spectrum of office administration, facilities, insurance, and vendor management.
• Liaise with external vendors including accountants, corporate secretary, lawyers, government agencies etc.
• Assisting with Tenancy renewal and rental payments
• Monitor costs and expenses for the office management functions
• Ensure mandatory filings are timely e.g. ACRA filing, corporate tax filing, etc
• Oversee and manage office relocations, renovations, or upgrades
• Manage office supplies including stationery and IT equipment (repair and maintenance)
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Simple accounting duties such as coordinating all monthly company expenditure and payments, general bookkeeping
• Liaising with 3rd party payroll vendor to manage payroll, CPF and IR8A, and to assist with Employment pass and renewals
• Keeping records of leaves and upkeep staff handbook and business continuity plan
• Other ad hoc duties as assigned

Requirements:

• Possess a degree in business administration or a related field
• Proven experience as an office manager or similar administrative role.
• Prior experience in managing office renovation and document digitalisation is advantageous
• Excellent communication and interpersonal skills, both written and verbal
• Proficient in Microsoft Office applications and Mac OS
• Able to work independently and as a team player when needed
• Strong organisational skills and attention to detail
• Some familiarity with the rules and regulations applicable to single family offices in Singapore is an added advantage

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Roles & Responsibilities:

• Serve as an authorized representative of the Facilities Management Manager (FMM) on-site.
• Oversee daily planning, management, and operational activities related to facilities management services.
• Support and facilitate performance audits, ensuring timely completion of required assessments.
• Maintain accountability for the performance of assigned building(s) and address all facilities management needs.
• Lead and supervise the operations team in the comprehensive upkeep, maintenance, and management of property facilities.
• Manage various aspects of building facilities, including asset enhancement, contractor supervision, client coordination, and operational tasks.
• Address client feedback and service requests, coordinating with contractors on all maintenance-related issues.
• Compile, analyze, and report operational data to drive continuous improvement initiatives.
• Undertake additional tasks as assigned by the supervisor.

Job Requirements:

• Minimum of 3 years of relevant experience in facilities management or the built environment industry.
• Strong understanding of safety regulations and compliance standards in facilities management.
• Proficient in using facilities management software and tools for data analysis, tracking, and reporting.
• Excellent interpersonal and communication skills, with the ability to liaise effectively with clients, contractors, and team members.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:Maintaining complete and systematic records relating to employees' pay and must be thoroughly conversant with the relevant statutes and payroll regulations.
  Involved in payroll processing and its related duties
  Analyse reasons for variation in manpower expense for monthly adhoc reporting
  Regular review on compliance to statutory requirements.
  Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
  Liaise with internal and external auditors and/or tax agents on payroll related matters.
  
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.

Requirements

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Hands on SAP HRIS system preferred
• Proficiency in Microsoft applications
• Strong leadership skills with ability to manage team members
• Good time management and organizational skills, as well as a customer-oriented mindset
• Possess excellent inter-personal and communication skills

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Qualification:

• Min N/O levels/Nitec/Diploma Holders

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Duties of Service Crew

• Provide excellent customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s
• Assist in making hot and cold beverages
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order
• Assist in Seating guest
• Assist in keeping the restaurant clean at all times
• Assist in clearing tables , sweeping , mopping etc
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager

LOOKING FOR FULL TIME & PART TIME SERVICE CREW / WAITER (min 2-3 days per week)

*Sign on bonus up to $1,000*

Join us in a fun and happy environment where teamwork thrives, career progression is encouraged, and we can work and enjoy together! NO EXPERIENCE ARE WELCOME!

Selected candidate will receive an allowance of $600 monthly (T&C Applies)
• Work right in the heart of town, only 1 min from Somerset MRT ❤️
• Daily staff meal provided

Job Description

Designation: Home Ownership Specialist

Home Ownership Vertical (KeyStart Programme)

About The Role:

We are growing our team and we are looking for passionate individuals who identify with our mission and cause and are willing to commit to this journey with our community members.

KeyStart is a home ownership programme supporting families with children living in rental communities who aspire to own homes. We hope to transform the lives of families with children through stable, adequate, and conducive housing; by providing financial support, housing case work support, and transitional support to families as we journey with them towards home ownership.

The KeyStart Specialist is a versatile role which supports families in many meaningful ways. In journeying with families, we play the role of a community worker. In providing housing guidance, we activate our knowledge of housing policies and processes. In providing renovation support to achieve basic habitation, we learn to work with renovation contractors to build the best possible new homes with families within limited resources.

• Direct work: build strong and supportive relationships with families who are on the KeyStart programme through consistent engagements; provide housing guidance to support families in overcoming their barriers and difficulties faced to achieve home ownership; and advocate together with families to key stakeholders so that they can access the resources they need to overcome systemic barriers that families face in their home ownership journey.

• Indirect work: you will have the opportunity to be involved in programme and service design, programme administration, stakeholder management, research, and impact evaluation. You will be required to provide support to the KeyStart team to plan and execute the KeyStart programme.

Job Responsibilities:

• Programme Development and Implementation: Assist in the development and enhancement of the Keystart program to address the needs of target beneficiaries and support the implementation of the program.
• Home Ownership Assessment and Guidance: Conduct comprehensive assessments of families’ home ownership needs and challenges, considering factors such as affordability, suitability, and eligibility. Provide home ownership-related guidance and education to empower families with the knowledge and skills to achieve home ownership.
• Home Ownership Casework: Provide individualized casework services to families, including developing action plans, setting goals, and monitoring progress towards achieving home ownership. This includes supporting families through the renovation of their new homes under our Basic Habitation Programme.
• Partnerships & Stakeholder Management: Cultivate and maintain relationships with government agencies, community partners, and other strategic partners to foster collaboration, resource sharing, and advocacy. Connect families with relevant resources, government assistance programs, and community support service, and work closely with partners, to address the needs of families to enable poverty transformation.
• Advocacy: Advocating with families to key stakeholders including government agencies, or to be supported under our internal KeyStart grants. This includes being knowledgeable about our public housing system and policies, and the determination to find ways to overcome systemic barriers that families face in their home ownership journey.
• Data Management: Maintain accurate and confidential family records, documenting progress, interventions, and outcomes.
• Research, Evaluation, and Development: Prepare reports on programme activities, outcomes, and recommendations for program improvement.

* Note: Only shortlisted applicants would be contacted.

Job Description & Requirements

• Handle phone calls, incoming mails and courier documents
• Support Brand Manager in resolving product issues or complaints
• Attend to walk in customers and co-ordinate with service technicians
• Do simple testing & product demonstration (training provided)
• Update inventory of spare parts
• Assist in the selling of spare parts and accessories
• Payment collection and arrange delivery, if any
• Prepare month end sales and service reports
• Other ad-hoc duties as and when assign by Brand Manager

REQUIREMENTS:

* Min GCE O/N level or its equivalent

* Proficient with MS Office software

* Possess problem solving and excellent customer service skills

* Proficient in English languauge

Position Title: Assistant Manager (Operations)
Location: Metta Home for the Disabled

Organization Overview:
Metta Home for the Disabled and Metta Home Day Activity Centre (慈光乐陶苑及智障日间活动中心) were established in December 2000 to provide community care options for adults with intellectual disabilities aged 18 to 55. We are dedicated to equipping individuals with the skills needed for independent living and social integration, promoting an enhanced quality of life. Funded by the Ministry of Community Development, Youth, and Sports (MCYS), Metta Home accommodates 103 residents, while the Day Activity Centre provides care for up to 50 beneficiaries.

Our multidisciplinary team, including social workers, nurses, and training officers, provides holistic care to ensure well-rounded support and works closely with primary caregivers.

Position Summary:
We are seeking an Assistant Manager (Operations) to oversee the daily operations of Metta Home for the Disabled. The ideal candidate should have experience in a home setting working with individuals with intellectual disabilities, or possess a degree/master's in psychology, and have a strong background in operational management. This role involves ensuring smooth operations, maintaining facilities, managing the operational team, and delivering high-quality services to our residents.

Key Responsibilities:

Operational Management:

• Ensure seamless daily office operations and effective facilities management.
• Oversee the maintenance of buildings, equipment, and all operational processes.
• Develop and implement policies and procedures to improve operational efficiency, compliance, and service standards.
• Resolve operational issues promptly and effectively, ensuring continuous improvement.
• Plan and direct operational policies, objectives, and initiatives to meet the evolving needs of the Home.
• Manage operational costs, risk assessments, and audit processes.

Team Supervision and Development:

• Supervise and review the performance of the operations team, ensuring high service standards.
• Provide training and support to the team, promoting best practices in service delivery.
• Participate in recruitment, staff training, and performance management activities.
• Assist in creating in-house training programs and ensure continuous professional development.

Administrative and Reporting:

• Develop and enhance administrative systems, policies, and procedures.
• Prepare and submit reports to management on operational performance.
• Ensure compliance with Fire, Workplace, and Health Safety protocols.
• Manage transport requests and oversee the team of drivers.
• Plan and execute new services as required to meet the needs of the Home.

Program Oversight:

• Assist in overseeing the daily operations of the Home Day Care Activity and Allied Health teams.

Job Requirements:

• Minimum 3 years of relevant experience, preferably within the Social Service Sector or a related field working with individuals with intellectual disabilities.
• Minimum Diploma/Degree in Business Management or related fields. or A degree or master's in Psychology or related fields preferred.
• Experience in a home setting, working directly with individuals with intellectual disabilities (or ASD).
• Strong leadership, initiative, and problem-solving skills to handle operational challenges.
• Ability to manage multiple complex tasks in a fast-paced environment.
• High level of professionalism, discipline, and strong organizational skills.
• Excellent communication (verbal and written) and interpersonal abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Self-motivated, meticulous, and responsible.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).