Total 25,333 customer service manager job vacancies in Others category in Singapore

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Purpose

To provide corporate secretariat support to the Group Secretariat function.

The Job

• Maintenance of records, registers and other relevant documents required by applicable regulations and guidelines.
• Compiling meeting materials and attending to all meeting-related logistics.
• Attending to logistics and arrangements for board and shareholder meetings.
• Updating of statutory registers, corporate information and Secretariat records.
• ACRA filings for group companies.
• Drafting Board and Board Committee minutes and resolutions in writing.
• Assisting in the preparation of AGM, Annual Reports and Letter to Shareholders.

(a) Notice of AGM

(b) Proxy form

(c) Board profiles section

(d) Shareholding statistics section

(e) Additional information on IPT

(f) Corporate Information

(g) Request for Annual Report form

• Responding to director / shareholder/ stakeholder queries.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Performing any duties and responsibilities as may be assigned from time to time.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Associate Studio Manager (Yoga)

• Basic Salary: S$1,800 – 2,500 + Commission Pay (Gross S$5k -10k)
• Working Days: 6 days
• Working hours: 1pm – 9pm (Mon-Fri) 9am-5pm (Sat & Sun)
• Location: Multiple (Discuss during interview)

Job Description

• Leads, address questions about the classes and book an appropriate trial class for Prospects after understanding his/her needs/goals.
• Let prospect have a positive experience and explain the various packages and try to close the sales.
• Follow up with the members after closing to ensure that he/she attends the classes regularly, attend to feedback and provide continuous customer services.
• Maintain the studio in good condition with the support of the cleaning team and Customer Service Officer.
• Manage whole studio’s performance in accordance with goals.

Job Requirements

• Candidate with Fitness Sales experience are preferred.

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

RUSTIC CREATION CARPENTRY LLP IS EMPLOYING SALES MANAGER TO SUPPORT ITS CARPENTRY BUSINESS, THE ROLES OF THE SALES MANAGER IS AS FOLLOWING:

1) MUST BE IN THE SALES INDUSTRY AND HAVE CONTACTS AND CLIENTELLE IN CAPENTRY ARENA.

2) MUST HAVE KNOWLEDGE IN WOOD CARPENTRY

3) TRACK RECORD OF SALES TARGET MET

• Roles and Responsibilities
• Pre-Production Planning: Attend meetings, schedule rehearsals, and develop production timelines.
• Rehearsals: Oversee rehearsals, take notes on cues and changes, and communicate with the cast and crew.
• Communication: Act as the primary contact between the director, cast, and crew; distribute schedules and notes.
• Technical Coordination: Collaborate with the technical crew on lighting, sound, and set changes; conduct technical rehearsals.
• Performance Management: Manage backstage during performances, call cues, and handle emergencies.
• Health and Safety: Ensure safety protocols are followed and conduct safety briefings.
• Working hours 9pm to 6am may include weekend and public holidays

MANAGE THE CUSTOMER SERVICE DEPT & IN-CHARGE OF OTHER CUSTOMER SERVICE OFFICERS

ENGAGE WITH CLIENTS AND ATTEND TO THEIR REQUIREMENTS & FEEDBACK

REVIEW CUSTOMER STATUS & ORDERS

REVIEW CUSTOMERS' REQUIREMENTS, APPROVE QUOTATIONS AND PURCHASE ORDERS

RESOLVE ANY CUSTOMER ORDER, DELIVERY, QUALITY OR PAYMENT ISSUES

• Ensuring project is within Budget
• Monitoring of cash flow (Cash In /Cash Out)
• Able to manage Client’s expectation
• Negotiating Subcontracts
• Monitoring of subcontractors to ensure compliance and meeting project timelines
• Drafting contractual correspondence
• Establishing and maintaining strong business relationships with subcontractors and suppliers including managing contract enquiries, issues, disputes, variations and finalization of accounts
• Timely finalization of accounts with Clients and Subcontractors
• Ability to identify continuous improvement and innovation opportunities to improve effectiveness and efficiency
• Ability to plan, prioritize and organize work to achieve goals and deadlines
• Filling of Insurance Claim/ EOT Claims
• Cost economics knowledge is essential.
• Provide leadership, advice and support to staff within the Team

Requirement

• Degree / Diploma in Building or its equivalent
• 10 years and above experience
• Proven ability in contract negotiation, contract administration & variation orders
• a good team player & able to meet tight deadlines

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please send in your application to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

PURPOSE

This role will be expected to perform risk assessment of all life and health products to deliver quality risk assessment, meet service level agreement and productions targets set.

KEY ACCOUNTAIBILITIES

New Business – Underwriting Subject Matter Expert

• To perform risk assessment of all life and health products to ensure that risk assessed is compliant to our company’s and regulatory guidelines.
• To perform risk assessment of jumbo/large sums assured of High-Net-Worth individuals (HNWI) to ensure that cases are thoroughly assessed especially on financial underwriting, yet providing extra level of service to the distribution team.
• To work closely with new business and distribution team to ensure that service delivery and production targets are met.
• To review appeals, post-issuance issues and handle post claim underwriting.
• To reduce operational risk by ensuring compliance of internal policies, procedures, treaties, guidelines and regulations.
• To assist Head of New Business & Underwriting to constantly review our underwriting guidelines to ensure that it is compliant with our Group’s underwriting philosophy.
• Review and update internal underwriting guidelines as well as distributors’ manual to ensure guidelines remain current and competitive.
• To provide training and consultation support to distribution channels.
• Maintain an excellent working relationship with distribution team and reinsurers.
• Conduct underwriting training for internal staff as well as support the development of training.
• Underwriting lead to develop risk selection parameters for new product / propositions for both DTC and IFA channel.
• Support product launches such as review forms, guidelines, reinsurance treaty /addendum and other business initiatives.
• Identify and enhance automated underwriting rules to improve end-to-end straight through processing (STP) and customers’ experience.
• Guide and provide support, including but not limited to UAT, to underwriting analyst to build and enhance the underwriting rules engine
• To perform underwriting audits.
• Conduct internal underwriting audit on cases underwritten by junior underwriters and cases issued through automated underwriting engine.
• Manage panel of clinics and medical costs.
• Handle post-claim review.

QUALIFICATIONS / EXPERIENCE

• Degree holder
• Preferably with insurance professional certificates (CII, LOMA, etc).
• More than 10 years of underwriting experience in life and health insurance
• Experience in technical case underwriting especially for large/jumbo cases, and preferably in the HNW sector
• Preferably experience with US$5m HNW underwriting authority and/or retail underwriting authority of S$3m and above.

KNOWLEDGE, SKILLS & ABILITY

• Strong knowledge in life & health insurance.
• Good understanding on regulatory related to life and health insurance.
• Good verbal and written communication skills.
• Good interpersonal skill
• Good analytical, problem solving and decision-making skills
• Experience with systems such as AS400 (Life Asia); SMART; OWB; AWPL and the DTC Front End systems.
• Basic knowledge of UnderwriteMe Rules Editor; Enquiry Shell; MI Yellow Fin Tool)

Responsibilities:

• Communicate with overseas office/agents/shipping line/customers
• Attend to all customers’ inquiries via telephone or email and to response timely and accurately to their queries.
• Ensure proper coordination of all shipments
• Monitor and resolve and follow up closely with customers on any disputes cases.
• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval.
• Perform other duties as assigned
• Monitoring pre-alert documents from Origin offices or sales supporT
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor flight/vessels arrivals and update customers if any deviations

Roles and responsibilities:

• Attend & follow up on customer enquiries including order status and provide troubleshooting assistance for orders
• Keep track of business documents and filing, ensure upkeeping of records maintenance requirements as per GDPMDS standards
• Maintain and upkeep SG customer contact database
• Support customer on service contract billing enquiries and complex issues
• Manage service contract and warranty tracking and devise plans on PM scheduling with customers
• Support accounts team in service contract billing related issues
• Support FS manager in service contract proposal preparation
• Monitor demo and loaner asset status & liaise with customers for logistic arrangements
• Assist in SG internal & external events preparation
• Support department in upkeeping customer satisfaction index
• Daily review on Genpact Service-Level Agreement reporting
• Any other duties as assigned

Responsibilities:
• Carry out maintenance servicing and repair of motor vehicles (including light commercial vehicles).
• Conduct diagnostic checks, troubleshooting, transmission and engine overhaul
• Perform quality checks and road tests on vehicles
• Liaise with Service Advisors on service/repairs-related matters
• Provide support to customer service and workshop
• Maintain facilities and equipment of the workshop
• Any other or ad-hoc assignments by the Workshop Manager

Requirements:
• Have minimum 2 years of relevant working experience in automotive industry
• Have working knowledge of mechanical, electrical and electronic components of various makes and models of vehicles
• Have working knowledge of vehicle diagnostic systems, tools and methods
• Bilingual in English and Mandarin to converse with Mandarin Customer

This is an exciting time to join the Publicis Family, which this role gives you the opportunity to work with a renowned and exciting new client of ours.

We are looking for an individual who can help to reinvent clients and guide them through their business transformation. This role will require the individuals to be proactive, entrepreneur-minded, open-minded, nimble and agile to work on an ever evolving client business and create/deliver award-winning digital performance media campaigns using in-house solutions (eg: Growth OS) whilst managing day-to-day planning, buying, implementation, optimization and reporting requirements for client’s business needs. The individual has to show good conduct of being a mentor to groom junior members in the team and proactively sharing knowledge with the team.  

Expectations of a Performance Manager:

• Craft, present and align media performance strategy with client to drive campaign objectives; leads and conversions
• Manages the daily workflow of all bottom funnel campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Overlooking and optimizing performance marketing campaigns across the channel mix including SEM, programmatic display/video, paid social, E-commerce and retargeting to drive leads and conversions
• Work with Director and Integrated manager to develop and propose full-funnel campaigns to client
• Ensure best practice for E-Commerce, Search, Programmatic Display/Video and Social buying and planning
• Ensure on-going test and learns to drive campaign performance
• Lead on day to day running of bottom funnel campaigns of the account
• Drive relationships at the appropriate levels of our client organization
• Make in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Assist in mentoring, and developing team members
• Be familiar and become the power user of all trade and inhouse tools to conceptualize the media plans and justifications, especially in providing analytical view of the results
• Work closely with the Strategy Manager and/or Director to jointly drive media strategies and solutions during brand planning, QBR and any senior client facing discussions.
• Act on behalf of the team like a digital media entrepreneur to defend the agency’s quality of work
• Liaising with the team to ensure that the overall portfolio billing health is up to date and accurate by required deadlines (Reporting / billings, PCAs etc)

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Must work on weekend and public holiday

• Able to work night shift

- Data Entry (Inventory Tracking System)

- Inventory registration

- Assets register

- Minimum ITE

- 5 working days/week

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English

We are seeking an experienced and detail-oriented Remittance Manager to oversee the daily operations of our over-the-counter remittance services. You will ensure smooth and efficient transaction processing while maintaining strict compliance with all regulatory requirements. Your focus will be on delivering exceptional customer service and managing a team of remittance agents.

Responsibilities:

· Manage the day-to-day operations of the remittance center, ensuring efficient and timely processing of transactions.

· Supervise, train, and motivate a team of remittance agents, ensuring they adhere to company policies and procedures.

· Maintain a thorough understanding of all relevant laws, regulations, and compliance requirements governing remittance services.

· Implement and maintain strong internal controls to prevent fraud and ensure the accuracy of transactions.

· Handle customer inquiries, resolve complaints, and provide exceptional customer service.

· Prepare regular reports on remittance activity, transaction volumes, and compliance-related matters.

· Stay informed about industry trends, new technologies, and changes in regulatory requirements.

Qualifications:

· Bachelor's degree in Business Administration, Finance, or a related field.

· 3+ years of proven experience in a remittance or money transfer environment.

· Strong knowledge of remittance regulations, AML/KYC compliance, and fraud prevention measures.

· Excellent leadership, communication, and interpersonal skills.

· Strong problem-solving abilities and attention to detail.

· Proficient in using remittance software and systems.

( Industries :- similar to Western Union , Wise )

• Training on foot health and patented computerized machine
• Good job prospect as staff will be able to involve in our e-comme
• able to learn more skill as company is at growth stage

Job Description

Join our DR.KONG family health shoe store!

We are actively looking for Foot Ambassador in our store. Basic training will be provided for DR.KONG patented computerized foot screening machine and support our e-commerce operation in shop.

• Fast growing company with 5 retail outlets in different malls
• Good job prospect as staff will be able to involve in our e-commerce operation
• Good company culture and working environment

ROLE AND RESPONSIBILITIES:

· Assist in the daily operation of the store

· Provide high level of customer service and attend to customers

· Maintain POS System

· To sell and promote our range of foot health care product.

· Housekeeping of display products and maintain showroom cleanliness

· Other ad-hoc duties as assigned

REQUIREMENTS:

· Sales oriented with a positive attitude

· Well-groomed and friendly personality

· Able to use mobile apps and basic computer knowledge

· Customer-focused with strong communication & interpersonal skills

· Able to start work asap preferred

. Willing to learn

. Able to work on weekend

* Commission & Transport allowance & 13th Month Benefit

Spa Manager tasks and responsibilities

The general tasks and responsibilities of managing a spa include:

• creating and implementing a business development plan
• hiring and supporting staff and conducting reviews of their performance
• performing spa treatments, massages, facials and wellness therapies
• managing inventory, including beauty, bath and treatment products
• negotiating with vendors and ordering supplies and equipment
• creating and updating the spa menu
• developing marketing strategies, running campaigns and producing promotional material
• training staff members on new skills and industry standards
• assigning tasks and coordinating staff and facility schedules
• ensuring the spa meets hygiene standards and complies with all health and safety regulations
• creating budgets, drafting financial statements and handling payroll and supplier payments
• communicating with clients and responding to queries to increase loyalty and satisfaction
• maintaining a client database

• Manage an efficient team of kitchen and service staff by taking an active interest in their development
• Maintain a high level of customer care as per company standards
• Update menu and wine list
• Recruit, select and train staff that meet set expectations and are suited to work in a customer-oriented environment.
• Create a good working environment and develop subordinates by identifying areas that need training and action to support it
• Orientate and train employees and ensure that everyone has a complete understanding of the company’s policies by using the operations training manual
• Ensure daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Ensure overall store image is maintained and the brand is always well represented
• Communicate daily and act as a liaison between operations staff and management
• Excellent communication skills
• Manage POS system
• Provide coordination and services for both kitchen and service
• Provide suggestions or develop new SOPs to improve operation and employee duties for the betterment of the customers
• Execute any other duties as requested by immediate superiors
• Achieve monthly sales target and report daily sales and cost of labour of the outlet to the office through the roster and DSR report
• Reduce food, beverage and stocks wastage in the outlet
• Managing daily sales transactions and cash flow
• Monitor handling of dining vouchers, discounts, cash, petty cash and tips in the outlet. Adhere to company’s cash handling policy and guidelines.
• Manage overall manpower planning, including planning the daily duty roster to ensure optimum use of manpower in the outlet
• Ensure that all the supplies and stocks in the outlet are enough for the day-to-day operations
• Prepare the daily sales report
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling of food, beverage and promotional items
• Attend to guest requests and attend to guest complaints as required Resolving this at store level through service recovery.

Job Responsibilities:

1. Responsible for the procurement of office stationery and printed materials, material system management, including the application management, distribution and system user settings, additions, deletions and modifications of materials required by various departments. Conduct market research, price comparison and procurement to ensure compliance with the bank's policy.
2. Assist in the receiving and sending of external letters throughout the bank, and the exchange of documents between departments and branches, including liaising with postal company to solve the postal issues.
3. Assist in the operation of the Bank's staff canteen, ensure the quality and hygiene of the catering supply and support the Bank's external activities to ensure the smooth and effective conduct of the activities.
4. Responsible for picking up branch employees and customers to attend various activities and the transportation of documents, materials and materials between the Bank's building and branches
5. Other adhoc tasks assigned by the department.

Requirements:

• Bachelor’s degree from a reputable university with at least 2 years of administrative experience.
• Fluent written and communication skills in both Chinese and English in order to communicate with Chinese speaking customers and Head Office.
• Proficient in Microsoft Word and Excel
• Candidate is required to carry and move heavy packages

The Operations Manager in a shipyard is responsible for overseeing and managing all operational activities within the facility.

This includes coordinating and supervising the production process, ensuring compliance with safety regulations, managing budgets and resources, and implementing strategies to improve efficiency and productivity.

MANAGER RESPONSE MUST GO 30 DAYS WORK,PIPING P&ID , SHIP LOCATION ONBOARD , TANK , PUMB ROOM , ENGINE ROOM ,ALL THE LOCATION US WELL US KNOW.

NEW CONVERTION FPSO PROJECT , TOP SIDE MODULE (PIPING & STRUCTURE)

ONLY WORK EXEPERIENCE ( FORMAL EDUCATION).

EVERY DAY NEED TO GO THREE SIDE LOCATION .

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure