Salary: $2980
Working Days: Monday - Friday
Working Hours: 10am - 730pm OR 12pm – 930pm (Fixed on 1 regular time slot determined during interview)
Location: Toa Payoh
Contract Period: 1 year
Job Responsibilities:
As an NAVH Triage officer, you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:
- Engage caller to understand severity of situation
- Gather and verify information with other sources (e.g. schools, family members, relatives, government databases)
- Conduct risk and safety assessment for cases
- Determine response time and right-siting of cases
- Engage agencies to ensure warm transfer of cases
- Engage key family members to work with an agency
Requirements:
Functional/Technical Competencies
- Degree in Social Work, Psychology or related discipline preferred
- Good written and communication skills
Generic Competencies
- Able to work calmly in highly stressful situations and environment
- Good engagement, assessment, problem solving and multi-tasking skills
- Good analytical and critical thinking abilities
- Strong planning and administration skills
- Be willing to work shift hours, where required, as the NAVH is a 24/7 helpline
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
https://go.persolkelly.com/job/apply/6894
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