Total 22,745 lab manager job vacancies in Others category in Singapore

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The scope of a general manager's job in this new concept

1. Operations Management:Oversee daily operations to ensure smooth functioning.
   Maintain high standards of food quality, service, and cleanliness.
   Manage inventory, ordering, and stock control.
   
2. Staff Management:Hire, train, and supervise staff.
   Schedule shifts and ensure adequate staffing levels.
   Handle employee performance reviews, disciplinary actions, and conflict resolution.
   
3. Customer Service:Ensure a high level of customer satisfaction.
   Address customer complaints and feedback.
   Develop customer loyalty programs.
   
4. Financial Management:Monitor budgets and financial performance.
   Prepare and analyze financial reports.
   Implement cost-control measures and strategies to increase profitability.
   
5. Marketing and Promotion:Develop and execute marketing plans to attract customers.
   Coordinate special events and promotions.
   Manage social media and online presence.
   
6. Compliance:Ensure compliance with health, safety, and sanitation regulations.
   Adhere to local licensing and labor laws.
   
7. Bar Operations:Oversee daily bar operations, including opening and closing procedures.
   Maintain high standards of drink quality and presentation.
   Manage inventory and ordering of liquor, mixers, and supplies.
   
8. Staff Supervision:Hire, train, and supervise bartenders and bar staff.
   Schedule shifts and manage staff performance.
   Ensure staff compliance with company policies and procedures.
   
9. Customer Experience:Ensure a positive and engaging customer experience.
   Handle customer complaints and feedback effectively.
   Create a welcoming atmosphere and manage customer relationships.
   
10. Financial Oversight:Monitor and manage the bar’s financial performance.
    Control costs and optimize profitability.
    Prepare financial reports and analyze performance metrics.
    
11. Marketing and Events: Plan and execute marketing campaigns to attract patrons.
    Organize special events, promotions, and theme nights.
    Manage the bar's social media presence.
    
12. Regulatory Compliance: Ensure compliance with alcohol licensing laws and regulations.
    Maintain health and safety standards.
    Adhere to local and state regulations regarding bar operations.
    
13. Retail Operations: Oversee daily retail operations, including opening and closing.
    Ensure the retail is clean, well-organized, and stocked.
    Implement and maintain visual merchandising standards.
    
14. Staff Management: Hire, train, and supervise retail staff.
    Schedule shifts and manage employee performance.
    Conduct regular team meetings and training sessions.
    
15. Customer Service: Ensure exceptional customer service and satisfaction.
    Handle customer inquiries, complaints, and returns.
    Develop and implement customer service policies.
    
16. Sales and Financial Management: Monitor sales performance and set sales targets.
    Manage budgets and control expenses.
    Prepare financial reports and analyze sales data.
    
17. Inventory Management:Oversee inventory control, ordering, and stock management.
    Conduct regular inventory audits.
    Manage relationships with suppliers and vendors.
    
18. Marketing and Merchandising:Plan and execute marketing strategies to drive sales.
    Coordinate in-store promotions and events.
    Manage the store’s online presence and social media.
    
19. Compliance:Ensure compliance with retail laws and regulations.
    Maintain health and safety standards.
    Adhere to company policies and procedures.
    

Common Responsibilities Across All Three Roles:

1. Leadership and Team Building:Inspire and motivate staff to achieve their best.
   Foster a positive and inclusive work environment.
   Develop and implement training and development programs.
   
2. Strategic Planning:Develop and execute business plans and strategies.
   Set short-term and long-term goals.
   Analyze market trends and adjust strategies accordingly.
   
3. Technology and Systems Management:Implement and manage point-of-sale (POS) systems.
   Utilize technology to enhance operations and customer experience.
   Ensure data security and privacy compliance.
4. Proft and Loss Balance Sheet: Creating and managing a profit and loss (P&L) statement and a balance sheet are critical tasks for a restaurant general manager. Here's a detailed breakdown of these tasks:

Profit and Loss (P&L) Statement

A P&L statement, also known as an income statement, provides a summary of the restaurant's revenues, costs, and expenses during a specific period. It helps in assessing the restaurant's financial performance.

Key Components of a P&L Statement:

1. Revenue:Sales Revenue: Total income from food and beverage sales.
   Other Revenue: Income from other sources such as event bookings, merchandise, or delivery fees.
   
2. Cost of Goods Sold (COGS):Food Costs: Cost of ingredients and food supplies.
   Beverage Costs: Cost of alcohol and non-alcoholic beverages.
   
3. Gross Profit:Calculation: Gross Profit = Revenue - COGS.
   
4. Operating Expenses:Labor Costs: Wages, salaries, and benefits for all employees.
   Rent: Lease or mortgage payments for the restaurant space.
   Utilities: Costs for electricity, water, gas, etc.
   Marketing: Expenses for advertising, promotions, and social media.
   Supplies: Costs for cleaning supplies, uniforms, and other operational items.
   Maintenance and Repairs: Costs for equipment maintenance and repairs.
   Insurance: Costs for liability, property, and other insurance policies.
   Depreciation: Allocation of the cost of tangible assets over their useful life.
   Miscellaneous Expenses: Any other operating costs not classified elsewhere.
   
5. Operating Profit:Calculation: Operating Profit = Gross Profit - Operating Expenses.
   
6. Non-Operating Items:Interest Expense: Costs of any interest on loans.
   Taxes: Income tax expenses.
   Other Non-Operating Items: Any other income or expenses not related to core operations.
   
7. Net Profit:Calculation: Net Profit = Operating Profit - Non-Operating Items.
   

Balance Sheet

A balance sheet provides a snapshot of the restaurant's financial position at a specific point in time. It outlines the restaurant's assets, liabilities, and equity.

Key Components of a Balance Sheet:

1. Assets:
   Current Assets: Assets that can be converted to cash within a year.Cash and Cash Equivalents: Cash on hand and in bank accounts.
   Accounts Receivable: Money owed to the restaurant by customers or clients.
   Inventory: Food, beverages, and supplies on hand.
   Prepaid Expenses: Payments made in advance for goods or services.
   
   Non-Current Assets: Long-term investments and property.Property, Plant, and Equipment (PP&E): Buildings, kitchen equipment, furniture, etc.
   Intangible Assets: Goodwill, patents, trademarks, etc.
   
2. Liabilities:
   Current Liabilities: Obligations due within a year.Accounts Payable: Money the restaurant owes to suppliers.
   Short-Term Loans: Any loans or credit lines due within a year.
   Accrued Expenses: Expenses incurred but not yet paid.
   Unearned Revenue: Payments received in advance for services to be rendered.
   
   Non-Current Liabilities: Long-term financial obligations.Long-Term Debt: Loans and mortgages due after one year.
   Deferred Tax Liabilities: Taxes owed but deferred to future periods.
   
3. Equity:Owner's Equity: The owner's investment in the restaurant.
   Retained Earnings: Accumulated profits that have been reinvested in the business.
   

Example Tasks for Managing P&L and Balance Sheet:

1. Data Collection:Gather daily sales reports, invoices, payroll records, and bank statements.
   Maintain accurate and up-to-date financial records.
   
2. Preparation:Prepare monthly, quarterly, and annual P&L statements and balance sheets.
   Use accounting software to input and track financial data.
   
3. Analysis:Compare current financial performance with previous periods and budgeted figures.
   Identify trends, variances, and areas for improvement.
   Analyze key financial ratios (e.g., profit margin, liquidity ratios).
   
4. Reporting:Present financial reports to the owner, investors, or other stakeholders.
   Provide insights and recommendations based on financial analysis.
   
5. Compliance:Ensure financial statements comply with accounting standards and regulations, Prepare for and facilitate external audits.
   
6. Strategic Planning:Use financial data to inform business decisions and strategic planning.
   Develop and implement cost control measures and revenue enhancement strategies.
   
   

Email CV with photo to [email protected]

Job Description

• Oversee daily operations
• Ensuring that the store achieves or exceeds its set goals in relation to cost of operations and revenue, whilst providing highest quality level customer service.
• Training, hiring, motivating, evaluating and directing staffs.
• Ensuring the tidiness and cleanliness of the beauty facilities and good working operation of all beauty equipment.
• Necessitating the tranquility and esthetic beauty of the facilities to promote an appealing and relaxing environment.
• Maintaining the client database, scheduling appointments, managing contract laborers and employees.
• Placing orders of supplies and retail, managing inventory control and interviewing new staff members.

Requirements

• At least 3 years of proven relevant working experience in beauty industry
• Strong leadership and team management skills.
• Up-to-date with cosmetic trends and makeup products
• Excellent customer service abilities
• A professional appearance.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Overview:

As a Bar Manager, you will be responsible for the overall operation and performance of the bar. Your role includes managing staff, controlling inventory, ensuring exceptional customer service, and overseeing the financial aspects of the bar. Additionally, you'll develop and implement strategies to enhance the bar's profitability and reputation. This leadership position requires strong managerial skills, industry knowledge, and a passion for delivering outstanding hospitality.

Adaptability and Resilience: Ability to thrive in a fast-paced and dynamic hospitality environment. Employees demonstrate flexibility, adaptability to change, and resilience in the face of challenges. They are open to learning new skills and adjusting their approach as needed.

Responsibilities:

• Oversee the day-to-day operations of the bar.
• Develop and implement policies and procedures.
• Manage staffing, including hiring and training.
• Monitor and control inventory, budgets, and financial transactions.
• Create training program and materials.
• Conduct regular performance evaluations and provide constructive feedback.
• Strong leadership and team management skills.
• Analyse industry trends and implement best practices.

Requirements:

• Bachelor's degree in hospitality or a related field.
• 6+ years of progressive experience in high-end bars.
• Proven success in elevating the guest experience.
• Executive leadership experience in hospitality or a related industry.
• Exceptional decision-making skills.

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes.

Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company’s policies and procedures on supply chain management will be some of your main priorities when carrying out this role.

Procurement Manager Responsibilities:

Developing procurement strategies that are inventive and cost-effective.

Sourcing and engaging reliable suppliers and vendors.

Negotiating with suppliers and vendors to secure advantageous terms.

Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

Building and maintaining long-term relationships with vendors and suppliers.

Approving purchase orders and organizing and confirming delivery of goods and services.

Performing risk assessments on potential contracts and agreements.

Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

Preparing procurement reports.

Procurement Manager Requirements:

Bachelor’s degree in supply chain management, logistics, or business administration.

Proven experience managing supply chain operations.

Experience using supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision.

In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

Management and leadership skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Highly organized and detail-oriented.

Excellent analytical and problem-solving skills.

Directly reporting to the Sales Manager – APAC, the Channel Manager plays a key role in improving channel support for regional resellers and distributors across the APAC region. This role supports our channel-driven sales organization and the growing network of partners.

Responsibilities:

· Management of relationship with assigned distributors with knowledge of their market and business

· Acting as the single point of contact and providing required level of support for distributor for ESET

· Preparing (with distributor) yearly business plan and key development targets for the territory

· Performing regular review of distributor performance

· Responsible for contract management and resolution of any outstanding issues

· Ensuring correct and timely invoicing and management of receivables

· Working closely with marketing to specify and analyze market data for assigned territories

· Designing and executing marketing programs with our channel partners that help build the ESET brand and generate qualified leads

· Territorial administration, development of new strategic accounts, relationships development, presenting in public, representing ESET at various events

· Working closely with technical sales to provide training and education on ESET products to the partner and their resellers

· Understanding the competitive landscape of endpoint security market in assigned territories

· Working closely with Marketing to create and develop campaigns to drive sales, analyze market intelligence reports, planning and keeping track of MDF usage per territory

· Helping with reseller/partner recruitment to position non-core AV products (Encryption, Technological alliance)

What will help you stand out from the rest

· Bachelor’s degree in business management or equivalent

· Excellent presentation and business communication skills

· Fluent in business English (written, oral)

· Skilled in organisation and time management

· Ability to work independently and achieve a high level of external customer satisfaction and the ability to travel as required

JOB DESCRIPTION

• Plan and execute short- and long-term sales and marketing activities to achieve Company objectives.
• Develop and maintain relationship with clients and stakeholders.
• Planning and overseeing new marketing initiatives.
• Attending conferences, meetings, and industry events.
• Developing goals for the team and business growth and ensuring they are met.
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
• Assisting in due diligence reviews for prospective new property acquisition(s).
• To assist the Department Head to develop the framework for the corporate management system, and coordinate across all the Functional Departments to standardize company’s rules & regulations.
• Gathering and analyzing the data based on the company’s performance appraisal policies for Managements, Subsidiaries and Functional Departments.
• Conduct market research and systematically collect and summarize the construction market information for the Management to make decisions.
• To identify the benchmark companies from industry, and carry out consistent monitoring and learn from their successful management experience and competitive advantages.
• Responsible for planning and implementing the company’s social media platform and write effective marketing content to achieve social media campaign objectives.
• Liaise with Beijing HQ effectively, take charge of processing of incoming correspondences, distribution, follow-up, and response.
• Preparing the important reports to Beijing HQ, including annual operations review, performance appraisal reports etc.

Skills and Specifications

• Degree in any discipline, background with economics, construction management, business administrations or real estate is an advantage.
• Good command of both English and Chinese is a must, with excellent proficiency in written Chinese (In order to liaise with the Chinese speaking associates)
• At least of 10 year of related working experience
• Good communication and presentation skills
• Multi-tasking ability, resourceful and creative
• Proficient in MS Office, especially in Excel and Power Point.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

•  Maintain BIM standards across all projects
•  Evaluate digital technologies and establish implementation plans if suitable
•  Support Project BIM teams when required
•  BIM management support
•  Troubleshooting BIM issues
•  Assist with digital technology implementation
•  CDE setup
•  Establish and execute plans for organization-wide BIM skills upgrading

Requirements:

• Degree in the construction-related field + BIM-related certification
• Minimum of 10 years of BIM technologies with hands-on experience in Construction, including VDC | IDD framework
• Experience in implementing the BIM adoption of different BIM authoring tools and collaborative technology
• Trained and proficient in Advanced Proficiency in Revit, Navisworks, BIM360, and also BIM-related applications, such as Synchro, CostX, Cubicost, Dynamo
• Intermediate Microsoft Office Skills: Excel, Powerpoint, Word
• Understanding of construction works and processes
• Ability to read technical construction drawings
• Experience in either Civil or Building or both sectors.

To view more roles within the Construction & Engineering | Project Management Sector please visit our LinkedIn page @ Artemis Executive Solutions. We thank you for taking the time to apply but due to the high volume of applicants, we regret to inform you that only shortlisted applicants will be contacted.

EA Lic. No. 22S1050 | R1330228

Position Overview & Responsibilities:

• Manage the MIS team and take overall responsibility for all IT Resources, Services, and Deliverables within the organization.
• Ensure business continuity by maintaining consistent, cost-effective systems, networks, processes, and resource operations while complying with corporate guidelines and staying within the agreed budget.

Leadership & Strategy:

Develop and lead all IT management activities, including Application Management, Project Management, Solution Delivery, Management and Control, Supplier/Vendor/Contractor Management, and Internal IT Workforce Management.

Partnership:

Work collaboratively with all internal and external stakeholders, manage vendors, initiate, evaluate, and prioritize projects and process improvements to ensure deliverables are focused on quality and maximum ROI.

Project & Risk Management:

Oversee all projects, ensuring deliverables meet stakeholder expectations and adhere to project management principles, including Risk Management.

Governance & Security:

Ensure information security policies are implemented across all IT functions, conduct periodic assessments, identify gaps, and ensure relevant resolutions are in place.

People & Resource Management:

Foster a culture of performance and value in technology services, establish control mechanisms for optimal, efficient, and rightful allocation and utilization of resources, set performance goals, and conduct staff performance appraisals according to corporate guidelines.

Change Management & Service Excellence:

Ensure solutions delivered are thoroughly tested, meet specifications and timeline from request to deployment.

Job Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.
• Excellent verbal and communication skills and the ability to translate complex technical issues into plain sentences for customers and stakeholders.
• Strong relationship builder who develops and maintains relationships to help attain targets, shares information across teams, business lines, and geographies.
• Good analytical skills and the ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization undergoing change.

Interested candidates may send CV to [email protected]

EA Reg Number: 12C5083

EA License Number: R1331070

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description:

-This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

-This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.

-Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.

-Ensure all cashiering procedures are processed in compliance with accounting standards.

-Monitor and minimize wastage of consumables and maintain labor productivity ratios.

-Anticipate heavy business times and organize procedures to handle extended waiting lines.

-Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.

-Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.

-Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

-Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements:

-Minimum 10 years’ experience in an integrated resort, restaurant group, private club or luxury hotel chain specializing in Chinese cuisine.

-Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.

-Enjoy problem solving and can think outside-the-box in difficult situations.

-Team oriented approach to management with a mindset of open communications.

-Capable of building and managing relationships with multiple departments as well as key customers.

-Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.

-Have a well-groomed, professional appearance

Job Summary:

The Spa Manager is responsible for overseeing the daily operations of the spa, ensuring a high level of customer satisfaction, and driving sales to meet and exceed targets. This role includes managing the spa staff, providing sales training, and ensuring the smooth operation of the facility. The ideal candidate will have a strong background in sales, customer service and Wellness

Key Responsibilities:

1. Sales and Revenue Management:

- Develop and implement strategies to meet and exceed sales targets.

- Monitor sales performance and analyze key metrics to identify areas for improvement.

- Create promotional and marketing plans to drive revenue and attract new clients.

- Maintain a strong understanding of all spa products and services to effectively sell and promote them.

2. Sales Training and Development:

- Provide ongoing sales training and coaching to staff to enhance their selling skills and product knowledge.

- Conduct regular sales check motivate and educate the team.

- Ensure staff are knowledgeable about current promotions, services, and products.

3. Operations Management:

- Oversee daily spa operations to ensure a seamless and high-quality customer experience.

- Manage staff schedules, appointments, and workflow to maximize efficiency.

- Ensure the spa is clean, well-maintained, and compliant with health and safety regulations.

- Handle customer inquiries, complaints, and feedback promptly and professionally.

- Manage inventory levels and order supplies as needed to ensure smooth operations.

4. Staff Management:

- Train, and evaluate spa staff, ensuring they meet performance and service standards.

- Foster a positive and productive work environment through effective leadership and team-building activities.

- Conduct regular performance reviews and provide constructive feedback to staff.

- Address any staff issues or conflicts promptly and fairly.

5. Administrative Duties:

- Manage the spa’s budget, including expenses, payroll, and revenue tracking.

- Prepare financial reports and present them to senior management.

- Ensure all financial transactions are accurately recorded and reconciled.

- Maintain accurate records of client treatments, sales, and inventory.

Qualifications:

- Diploma holder, with good command of english and mandarin.

- Minimum of 2 years of experience in a management role within wellness industry.

- Proven track record of meeting sales targets and driving revenue growth.

- Strong leadership, communication, and interpersonal skills.

- Excellent organizational and time-management abilities.

- Proficient in using spa management software and Microsoft Office Suite.

- Knowledge of health and safety regulations in a medical spa setting.

Working Conditions:

- Full-time position requiring flexibility in hours, including evenings and weekends as needed.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Job Objectives

The Relationship Manager is responsible for active client management strategies and acquisition through networking, marketing activities and ongoing dialogue with a few key selected clients. He/ she is focused on building strategic relationships with these select clients.

He/ She provides product advisory on bespoke products that meet clients' needs. He/ she is the main point-of-contact for all client relationship matters. He/ she also conducts analysis and monitors his/ her clients to proactively manage any potential risks or issues.

The Relationship Manager possesses decorum in all his interactions with internal and external stakeholders. He/ she is a team player and takes responsibility for his/ her actions and can be held accountable to meet timelines. He/ she is able to network and build connections to drive new business opportunities. He/ she possesses poise and maturity in handling difficult client situations.

He/ she is driven and motivated to provide the best service possible to his/ her clients. He/ she is resourceful and results-oriented. He/ she understands the intricacies of working with global clients and is able to adjust communications and strategies to meet client expectations.

Job Responsibilities

i. Pre-Investment

• Create and establish interpersonal relationships with existing and potential investors
• Build on a strong referral network (Wealth Club)

ii. Investment

• Build up knowledge and expertise on market overview (real estate and finance), other industry practices and products; ZACD investment products
• Advise and promote our investment products/opportunities (Fund raising/AUM – Asset Under Management)
• Comply with the current regulatory standards

iii. Post-Investment

• Become trusted advisor to clients and strengthening their loyalty
• Regular updates to clients on their investments with ZACD and gather feedback
• Assist operations (Middle office) in client documentation
• Developing new business and partnership with clients

iv. Others

• Acquire new clients for ZACD Group
• Market and sell the full suite of products and services especially the funds to the high net worth clients of accredited investors
• High net worth with the focus on family business would be an advantage
• Develop and maintain client relationships by establish long term partnerships
• Be able to identify business opportunities
• Achieve collaborate and promote cooperation with other business areas e.g. SLP; to maximize business opportunities
• Achieve sustainable and consistent financial performance aligned to agreed KPIs
• Identify and capture cross-selling opportunities
• Proactively generate and develop prospects
• Identify any product, service, operational, or client coverage gaps, and take the lead in ensuring resolution
• Ensure all regulatory and legal requirements and standards are met
• Be compliant with internal policies processes, guidelines and best practices standards according to legal and compliance requirements and sales efficiency industry standards
• Fulfil required team responsibilities – Sales reporting, expenses, conference calls, and meetings

Job Requirements

• Minimum Diploma in Banking/ Financial services
• 2 years of experience in managing high net worth clients will be an added advantage
• Strong judgment and big-picture thinking on top of industry or functional expertise
• Possess a successful track record of developing, managing, and growing strong relationships with executive decision makers and influencers
• Takes charge of his/her personal development
• Demonstrates effectiveness in self-management

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

• In charge of supervising the entire set-up and operation performance of the central kitchen.
• Monitoring of purchase and orders to manage cost flow including operation costs and kitchen overheads that do not exceed set par levels.
• Ensured that all employees followed food hygiene practices and safety standards.
• Improvise SOPs in Central Kitchens, shop outlets, and even delivery units to achieve the highest food standard, quality menus, and food products to the brand outlets.
• Will be involved in ingredients matching, fusion food new menu creations, assisting Chef as and when required.
• Coordinate Human Resources, including Part-Timers and cleaners to keep labour costs within budget while maintaining service standards and maximise productivity.
• Streamline service processes to boost productivity and efficiency in central kitchen and outside dining services.
• Will be required to work alongside or together with the Marketing Department to create a marketing campaign and menu item promotions.
• Carry out other duties as assigned by management.

Job Requirements

• Preferably possess Diploma or Advanced/Higher/Graduate Diploma in Food & Beverage Service Management or related field
• At least 10 years of relevant experience in a managerial position in a Central Kitchen facility or related field
• Strong knowledge of Central Kitchen operations and practices, from set-up to daily operations, to maximize the productivity of the facility
• Excellent operational expertise in F&B industry and organizational skills
• Independent, self-driven, resourceful and reliable
• Excellent communication skills and planning
• Strong team player, and able to work with the team members to produce exceptional results

Job Description

• In charge of supervising the entire set-up and operation performance of the central kitchen.
• Monitoring of purchase and orders to manage cost flow including operation costs and kitchen overheads that do not exceed set par levels.
• Ensured that all employees followed food hygiene practices and safety standards.
• Improvise SOPs in Central Kitchens, shop outlets, and even delivery units to achieve the highest food standard, quality menus, and food products to the brand outlets.
• Will be involved in ingredients matching, fusion food new menu creations, assisting Chef as and when required.
• Coordinate Human Resources, including Part-Timers and cleaners to keep labour costs within budget while maintaining service standards and maximise productivity.
• Streamline service processes to boost productivity and efficiency in central kitchen and outside dining services.
• Will be required to work alongside or together with the Marketing Department to create a marketing campaign and menu item promotions.
• Carry out other duties as assigned by management.

Job Requirements

• Preferably possess Diploma or Advanced/Higher/Graduate Diploma in Food & Beverage Service Management or related field
• At least 10 years of relevant experience in a managerial position in a Central Kitchen facility or related field
• Strong knowledge of Central Kitchen operations and practices, from set-up to daily operations, to maximize the productivity of the facility
• Excellent operational expertise in F&B industry and organizational skills
• Independent, self-driven, resourceful and reliable
• Excellent communication skills and planning
• Strong team player, and able to work with the team members to produce exceptional results

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Responsibility

1. Responsible for sampling, inspection, testing and release of raw materials, in-process, and finished goods to ensure they meet technical specifications
2. Receive, label and store samples with relevant safety & hazard information
3. Review incoming Certificate Of Analysis compliance.
4. Maintains laboratory equipment and inventory levels for laboratory supplies and consumables for smooth operation of laboratory
5. Responsible for the accuracy, integrity and reliability of laboratory test results generated.
6. Performs regular maintenance and calibration of lab equipment to ensure product testing is validated
7. Execute all duties faithfully and responsibly in accordance to written procedures and to immediately report all observations of Quality and Safety non-conformances.
8. Ensure all activities are in continuous compliance with QEHSMS in designated areas of responsibilities.
9. Issue non conformity form to raw material suppliers for any non-compliance and ensure on-time closure of form.
10. Provide support and assistance in all internal & external audits.
11. Ensure the workplace 5S, safety and security compliance to safety regulations and company’s safety standards.
12. Perform and assume other duties and responsibilities as may be required by the QA Manager

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

• Min. higher nitec in any discipline;
• Min with at least 1 years' experience in B2B sales in IT or Audio Visual industry;
• Candidates with Interior Design Industry background will be an value added advantage;
• Candidates with experience in sales especially M&E construction industry will be value added advantage.
• Candidates with in Audio Visual / IT Solutions will be value added advantage.
• Candidates with experience in dealing with building and construction industry will be value added advantage.
• Team player who can work in fast paced environment.
• Organise, detailed-oriented and hard working
• Fluency in written and spoken English and Mandarin
• Candidates need to liaise with China supplier with writing or spoken in MANDARIN language.
• Proficiency in Microsoft Office

Responsibilities:

• Generate new leads, qualify new opportunities for projects targeted at MNCs / new buildings or projects across industries (includes education, government, entertainment, large-venue and healthcare industries) and increase sales closing rate of qualified opportunities.
• Plan, implement and organize customer or consultant visit/meeting for project management execution.
• Preparation of tender document, quotation and follow up after sales services as well as ensure timely collection.
• Sales management including project report and execution of sales orders.
• Liaises with customers on technical advice.
• Understand and translate customer’s requirements and work closely with project provision in creation of solution proposal.
• Liaise with existing clients.
• Propose and implement ideas for continuous improvement
• Strong communication and presentation skills regarding technical solutions

Compensation

• Working Hours : Monday to Friday from 9am to 6pm
• Medical Benefits
• Commission
• AWS
• Mobile & Transport Allowances

**We regret that only suitable candidates will be shortlisted

We are seeking an experienced and dynamic Deputy/Manager, Strategic Communications to support our strategic communications efforts and strengthen our brand, visibility and thought leadership in the areas we champion. The successful candidate will also provide high level guidance to the operational aspects of the department such as content development, campaign execution, strengthening SHF’s digital and social media presence, managing media relations, corporate communications and crisis communications.

As a senior member of the team, this candidate will work closely with the Head of department to support SHF’s growth agenda.

Strategic Planning & Implementation

· Assist the Head of Department to develop and implement SHF’s overall strategic communications strategy, which includes the use of platforms across earned, owned and paid media to promote SHF’s initiatives, events, programmes and activities, in order to strengthen SHF’s brand and thought leadership in the areas we champion.

· Identify and establish strong relationships and partnerships within the ecosystem of cardiovascular disease prevention, cardiac rehabilitation, resuscitation and partnership based on strategic fit, collaboration potential, and alignment with SHF’s value proposition.

· Lead the crafting of contracts, preparing RFQ/RFP documents, evaluation of proposals, negotiation of partnership agreements, management of tendering process, submission of grant applications, etc.

· Act as the liaison between stakeholders and ensure alignment with SHF’s goals.

· Monitor and evaluate performance against established KPIs, identify areas for improvement and optimisation, and produce performance report.

· Contribute insights and recommendations regarding present and potential challenges, and strategic decision-making, as well as identify opportunities for growth and development.

Operations

· Lead the development of communications materials, which includes articles, videos, newsletter & e-newsletter, social media content; media materials such as media releases, spokesperson briefs, advisories; corporate communications assets such as annual report, website, corporate video, Board update, etc.

· Drive the development of end-to-end integrated marketing campaigns based on target audience profiles and objectives; utilise data insights, surveys and industry reports to recommend the best media mix and communication channels.

· Proactively engage with the media, manage media relations, capture feature opportunities and media interviews, which are in line with SHF’s key messages.

· Proactively monitors department operations for quality, efficiency and effectiveness.

· Uphold requirements of governing documents such as standard operating procedures and work instructions.

· Provide secretariat support to Board of Directors, relevant Committees and stakeholders.

· Lead the overall crisis communications management and strategy

Requirement:

· Proven track record in public relations, communications, corporate branding or strategic planning

· Experience working with senior management and can translate management goals into measurable outcomes.

· Strategic thinking in developing and implementing successful integrated communications campaigns, ecosystem partnerships, thought leaderships

· Strong understanding of the media landscape with keen eye for news and identifying publicity and branding opportunities

· Possess with ability to build relationships with key stakeholders and strong people skills to manage internal and external stakeholders at an advanced level

· Excellent negotiation, communication and interpersonal skills.

· Familiarity with contract negotiations and partnerships management.

· A self-starter who is independent, resourceful, a problem-solver, and a driver of positive change.

· Prior involvement in social impact advocacy, corporate social responsibility, healthcare, community care and lifesaving initiatives will be an advantage.

· Passionate about social impact with a strong commitment to driving positive change.