1.Attend vessel performs inspections,calibration, testing and troubleshooting on electrical & automation systems

2. Service/overhauling automation/electrical equipments in workshop

3.Good communication with shipcrew and superintendent

4.Good communication with shipyard

5.Prepare reports after finished the service job

Job Description – Service Engineer (Maintenance Lead)

We are looking for a Service Engineer as Maintenance Lead to lead and supervise the maintenance team in maintaining and managing system hardware and networks at customer site located over Singapore island to meet the contractual Service Level Agreement (SLA). The Service Engineer shall report to and under the supervisory of the Maintenance Manager (Reporting Officer (RO)). Hiring shall be 1 year services contract via agent arrangement with option to extend or convert to direct outsource or permanent hiring.

Responsibilities

· Assist the RO in Preventive Maintenance (PM) and Corrective Maintenance (CM) tasks and devise maintenance schedule and resources planning and deployment.

· Provide solution guidance to the Service Technicians and generation of maintenance documentation such as PM & CM report to RO for review and final release to customer.

· Provide CM on faults to establish root cause on an ad-hoc basis including I-level & D-level testing and troubleshooting on equipment

· Plan and perform PM to system equipment at scheduled/ periodic basis including O-level testing and sensors calibration to ensure optimal operational performance

· Collaborate with OEM to establish root cause of fault findings and D-level components repair

· Supervise sub-contractor performing maintenance at site

· Convey updates to RO and customer on maintenance progress.

· Review with RO on maintenance processes and resources etc for maintenance process improvement.

Requirements

· Holding recognised Professional Certificate minimum with Higher Nitec/Diploma/ Degree in Electronics/ Electrical/ Mechanical /Mechatronics/ Aerospace Engineering or equivalent from recognised institution or at least 5-yearsworking experiences in above mentioned engineering fields.

· Advantage if have the knowledge and experience working with sensor, control, automation, and Information Technology (IT) system troubleshooting

· Resourcefulness and logical in problem-solving aptitude.

· Able to travel and work under non-conducive environment including site located at offshore island, buoys and in high security areas such as military base, and airport etc

· Ability to lead and manage a team, and to work independently with minimum supervision.

· Ability to conduct risk assessment and provide advisory to the team member and RO.

· Preferably holding a Class 3 driving license and familiar with Environmental, Health and Safety (EHS).

· Ability to converse well in English language and technically.

To be able to read and understand hydraulic schematic

To have hydraulic troubleshotting knowledge

To be able to work onsite independently

To work with a team of service engineer and technician

To know how to repair hydraulic cylinders, pump and hydraulic power unit

Simple design of hydraulic system is an advantage

Due to expansion of our client's business, we continue to look for suitable candidates to work at our client's data centre site. Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!

Responsibilities:

1. Planned Preventive Maintenance (PPM):

• Develop and implement PPM schedules for ACMV systems.
• Ensure compliance with manufacturers’ guidelines, safety standards, and regulatory requirements.
• Inspect and service chillers, cooling towers, pumps, air-handling units (AHUs), fan coil units (FCUs), ventilation fans, and duct systems, etc
• Monitor and maintain ACMV control systems.
• Manage the calibration of temperature sensors, humidity sensors, and pressure gauges.
• Maintain records of maintenance activities, equipment logs, and service reports.

2. Emergency Response/Corrective Maintenance:

• Develop and maintain contingency plans for system breakdowns or emergencies.
• Provide 24/7 technical support during critical issues, such as chiller breakdowns or BMS malfunctions.
• Diagnose and resolve faults or malfunctions in HVAC systems.
• Perform repairs on compressors, condensers, motors, pumps, and electrical components.
• Work closely with contractors or vendors when complex repairs are needed.
• Prepare detailed Incident reports for maintenance issues.

3. Spare Parts & Inventory Management:

• Manage inventory of spare parts, consumables, and tools.
• Coordinate with procurement for replenishing parts based on maintenance needs.
• Track equipment warranties and service contracts.

4. Coordination

• Engage with building managers and tenants to address ACMV requirements.
• Participate in site audits and inspections, ensuring quality and timeliness of maintenance work.
• Supervise on-site technicians, ensuring adherence to safety protocols and maintenance standards.

5. Compliance & Safety:

• Ensure all maintenance activities adhere to workplace safety and environmental standards.
• Conduct regular risk assessments and ensure compliance with local regulatory requirements
• Organize safety drills and routine inspections for emergency equipment like smoke extraction fans and pressurization systems.
• Ensure compliance with regulatory documentation, such as safety certifications and inspection records

Requirements:

• Diploma in Mechanical Engineering, Building Services, or equivalent.
• At least 1 year experience in ACMV system maintenance (e.g., chillers, AHUs, BMS).
• Knowledge of energy management and HVAC controls.
• Certification in workplace safety will be preferred
• Proficient in troubleshooting tools and preventive maintenance software.
• Ability to interpret engineering drawings and technical manuals.
• Good communication and coordination skills for client and vendor management

Please send your cv to

• [email protected]
• listing your personal particulars, education qualification and work experience;
• listing your current and expected salary details.

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON!

Only shortlisted candidates will be notified.

EA Licence No: 22C1055

EA Personnel Registration No: R2095104

Due to expansion of our client's business,we continue to look for suitable candidates to work at our client's data centre site.Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!

Responsibilities:

1. Planned Preventive Maintenance (PPM):

• Develop and implement PPM schedules for Electrical systems.
• Ensure compliance with manufacturers’ guidelines, safety standards, and regulatory requirements.
• Inspect and service Electrical Switchboard, circuit breaker, Protection relay etc
• Monitor and maintain Electrical control systems.
• Manage the calibration of power meters, current transformers, etc
• Maintain records of maintenance activities, equipment logs, and service report

2. Emergency Response/Corrective Maintenance:

• Develop and maintain contingency plans for system breakdowns or emergencies.
• Provide 24/7 technical support during critical issues, such as Electrical System down.
• Diagnose and resolve faults or malfunctions in Electrical systems.
• Perform repairs on cables, contactors, fuses, motors, and electrical controls.
• Work closely with contractors or vendors when complex repairs are needed.
• Prepare detailed Incident reports for maintenance issues.

3. Spare Parts & Inventory Management:

• Manage inventory of spare parts, consumables, and tools.
• Coordinate with procurement for replenishing parts based on maintenance needs.
• Track equipment warranties and service contracts.

4. Coordination

• Engage with building managers and tenants to address electrical requirements.
• Participate in site audits and inspections, ensuring quality and timeliness of maintenance work.
• Supervise on-site technicians, ensuring adherence to safety protocols and maintenance standards.

5. Compliance & Safety:

• Ensure all maintenance activities adhere to workplace safety and environmental standards.
• Conduct regular risk assessments and ensure compliance with local regulatory requirements
• Organize safety drills and routine inspections for emergency equipment like smoke extraction fans and pressurization systems.
• Ensure compliance with regulatory documentation, such as safety certifications and inspection records.

Requirements:

• Diploma in Electrical Engineering, Building Services, or equivalent.
• At least 1 year experience in Electrical system maintenance
• Knowledge of energy management and electrical services
• Certification in workplace safety will be preferred
• Proficient in troubleshooting tools and preventive maintenance software.
• Ability to interpret engineering drawings and technical manuals.
• Good communication and coordination skills for client and vendor management.

Please send your cv to

• [email protected]
• listing your personal particulars, education qualification and work experience;
• listing your current and expected salary details.

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON!

Only shortlisted candidates will be notified.

EA Licence No: 22C1055

EA Personnel Registration No: R2095104

Overview

As a Maintenance Engineer (Senior / Assistant), you are responsible for maintaining and repairing the heavy machinery, plant equipment, tools and systems used in the manufacturing, engineering and other industrial production processes. You are to ensure that all machineries and equipment are in good working conditions as and when are needed.

Responsibilities

1. Manage, oversee and lead the Maintenance team to ensure minimum downtime of Facility, Machinery and Equipment.
2. Strategize on maintenance regime, maintenance supplies, work instruction and methods.
3. Create plant preventative maintenance procedures and schedules.
4. Conduct routine inspections and periodic maintenance checks on machines to keep them running smoothly.
5. Plan equipment upgrading and machinery modifications for improvement or prolong efficiency.
6. Plan, order, replenish, inventory keeping of machinery parts.
7. Analyze gaps to ensure programmes meets customers’ and company requirements.
8. Analyze breakdowns, diagnose faults and supervise time critical equipment repairs.
9. Offer technical expertise and necessary in-house training to Maintenance team, Operations team (i.e.: supervisor, foreman, fitters, technicians, etc.) and others.
10. Manage budget for current and future equipment upgrades, replacements and maintenances.
11. Resource, coach, mentor and motivate direct reports to create a high performing team.
12. Ensure the cause of non-conformities are properly investigated and analyzed all corrective and preventive actions taken are effective.
13. Responsible for control of maintenance cost, procurement of new components for existing equipment, or replacing the entire set of machines after a prescribed period of usage is complete.
14. Ensure all ISO documentations relating to Maintenance of plant machineries are up-to-date.
15. Report to Production Manager and Top Management on the performance of the quality management system including opportunities for improvements.
16. Perform any other duties as assigned by the Management and/or the designated manager.

Requirements

1. Degree in Mechanical Engineering or equivalent, with a minimum 3 years of relevant work experience in maintenance in an automation / equipment manufacturing environment. OR
2. Higher NITEC in Mechanical Engineering or related / Professional Certificate / Diploma in Mechanical Engineering, with a minimum of 3 years of relevant work experience in maintenance in an automation / equipment manufacturing environment.
3. Able to multi-task, work independently, proactive with positive attitude.
4. Resilient, self-driven and analytical.
5. A strong problem solver with an eye for detail and an analytical mind.
6. Able to stand, stoop, squat and kneel for long periods of times, as well as lift, push and pull large machine parts or machines or machines as needed.
7. Proficient in Microsoft Word and Excel.
8. Familiar with various ISO / QMS standards such as ISO 9001, ISO 45001.
9. Able to work on weekends / public holidays when required.

1.Responsible for the coordination and management of the operation and maintenance team, including network/hardware planning management, basic operation and maintenance, database operation and maintenance, application operation and maintenance, operation and maintenance platform, etc.;

2. Establish and improve standardized operation and maintenance systems, processes, management strategies and security strategies to ensure the quality of operation and maintenance;

3. Responsible for the deployment and daily maintenance and management of the company's operation and maintenance systems to ensure the normal operation and emergency response of the operation system;

4. Ensure the safety of operation and maintenance of the department, handle operation and maintenance accidents, optimize various maintenance workflows, and continuously reduce system risks;

5. Responsible for the management of the operation and maintenance team, the improvement of employees' work skills, etc.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

The Singapore Island Country Club is the grandest and most established golf and country club in Singapore. With premium facilities, a rich history and strong camaraderie among its members, we offer a meaningful and enriching environment for those who aspire to excel in the country club industry.

Job Functions & Summary:

Oversees all the maintenance and repair works of the equipment and machinery in the golf course maintenance workshop.

Job Roles & Responsibilities:

(1) Troubleshoot and maintained any faulty machinery, equipment and golf carts.

(2) Plan and organize all machinery and buggy checking and do the preventive maintenance/servicing as scheduled.

(3) Ensure and key-in, included but not limited to: data, update maintenance repair, inventory, receiving book and bin card.

(4) Monitor the machine operation systems in terms of its usability and the maintenance programs.

(5) Coordinate, assign and review the work of the maintenance staffs.

(6) Assist the Course Superintendent with the yearly budgeting.

(7) Responsible for daily reporting status of equipment downtime

(8) Responsible for part ordering and requesting quotations from vendors.

(9) Plans and arranges all the necessary steps on equipment scrapping.

(10) In-charge of inventory for ad-hoc projects.

(11) Responsible for setting parameters on the use of materials and services within the approved financial budgets of the machine and equipment.

(12) Responsible for the organization and cleanliness of workshop.

(13) Oversee a team of Maintenance Staff

(14) Any other duties that may be assigned from time to time.

Requirements:

• Minimum 3 years of strong technical working knowledge in mechanical operations with hands-on experience.
• Strong practical and technical skills.
• Good analytical skills to assess various properties and equipment and detect potential safety hazards.
• Ability to work independently and in a team-oriented collaborative environment.
• Highly motivated, quality driven and results oriented with excellent leadership capabilities.
• An eye for detail to ensure quality control for tasks and highly motivated, quality driven and results oriented individual.
• Excellent organizational and project management skills.
• Strong interpersonal and communications skills, both oral and written, and positive attitude towards fostering teamwork among associates in support role.
• Ability to lead, adapt, embrace strong cultural diversity, work with multi-ethnic teams.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Roles & Responsibilities

• Participate in clarifications/discussions with the yard and vendors and discipline meetings
• Equipment and material received, storage, and preservation control
• Provide a high level of quality control ensuring deliverables are on time and of high-quality reporting
• Review and comment on project documentation/procedures
• Ensure mechanical completion (MC) ready for handover to Commissioning
• Able to conduct detail strip and assemble of the equipment that had been serviced
• Able to drive to the work site independently

Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.

Preventive Maintenance Technician- Troubleshoot, repair and maintain food production equipment

- Execute emergency breakdown protocols

- Assist in resolving downtime issues

- Clean equipment and maintain equipment hygiene requirements for production use, after installation and/or repairs

- Collate and coordinate maintenance work, at times need to work with contractor

- Comply with cleanliness and safety regulations while setting up and maintaining food manufacturing equipment

- Able to perform ad-hoc duty when require

- Basic electrical and refrigerator knowledge

- Prepare maintenance reports/records in relation to the work assignedRequirements

- Minimum 1 Year of experience in maintenance work and engineering field, preferable in food manufacturing

- “O” leave / NTC3 or NITEC in Mechanical Enginnering

- Able to performance Shift- Willing to learn new skills

- Positive work attitude

1) Assist manager for all aspects of daily assigned outlet operation

2) Engage with guests, understanding their preference and feedback, to continually elevate the dining experience

3) Ensure all service staffs are well groomed, properly attired and efficient

4) Involve in monthly physical stock take

5) Perform other related duties as manager assigns

REQUIREMENT:

Min. 2 years of experience working in F&B industry

Demonstrate ability to multitask and effectively prioritise responsibilites

Great interpersonal skill and a team player

• Providing introductory information to prospective and new customers

• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries

• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases

• Letting patrons know about additional products or services that might benefit them

• Determining the quickest, most effective ways to answer a client’s or customer’s questions

• Escalating queries and concerns, when necessary

• Troubleshooting common issues with products or services

• Working with a team of CSRs and other departments to find appropriate solutions to problems

• Possess valid Class 3 driving licence

Requiements:

• Provide excellent food and beverage service to customers, including taking orders, serving food and drinks, and handling payments.
• Greeting customers, answering questions, and resolving complaints.
• Setting up tables, clearing tables, and maintaining table cleanliness.
• Work collaboratively with other service crew members to ensure efficient service.
• Handle cash and credit transactions, including operating a point-of-sale system.
• Be able to stand for long periods, and work in a fast-paced environment.
• Willing to work on weekends and public holidays.

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

GO Link: https://go.persolkelly.com/job/apply/9989

Our client is a manufacturing company focused on heating, ventilation, and air conditioning (HVAC) and refrigeration systems.

Working Location: Boonlay/ Multiple Sites
Working Hours: Monday - Friday @ Office Hours

Salary: Up to $4.5k + AWS & VB

Responsibilities:

• Perform servicing of chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

​​​​​​​Requirements:
• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/9989

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Job Description – Service Technician

We are looking for a Service Technician in maintaining and managing system hardware and networks at customer site located over Singapore island to meet the contractual Service Level Agreement (SLA). The Service Technician shall report directly to the Service Engineer/Maintenance Lead (Reporting Officer (RO)) and Maintenance Manager (Approving Officer (AO)). Hiring shall be 1 year services contract via agent arrangement with option to extend or convert to direct outsource or permanent hiring.

Responsibilities

· Assist the RO in providing Preventive Maintenance (PM) and Corrective Maintenance (CM) tasks.

· Provide update and feedback on PM & CM work including maintenance documentation such as PM & CM checklist and status update to RO for maintenance report consolidation and generation to AO for review and final release to customer.

· Attend to and conduct on-site CM to faults reported/raised by customer on an ad-hoc basis including I-level & D-level testing and troubleshooting on equipment.

· Perform on-site PM to system equipment based on planned scheduled including O-level testing and sensors calibration to ensure optimal operational performance.

· Work with OEM on fault findings on-site and off-site including D-level components repair by sub-contractor

· Convey updates to RO on maintenance tasks progress.

· Review with RO and AO on maintenance processes and resources etc. for maintenance improvement.

• Perform any other related duties as assigned by RO/AO.

Requirements

· Holding recognised Professional Certificate such as Nitec/ Higher Nitec/ Diploma in Electronics/ Electrical/ Mechanical /Mechatronics/ Aerospace Engineering or equivalent from recognised institution; or at least 3-years working experiences in above mentioned engineering fields.

· Both local and foreigner as well as fresh graduate would also be considered.

· Advantage if have some knowledge and experience working with sensor, control, automation, and Information Technology (IT) system troubleshooting

· Resourcefulness and logical in problem-solving aptitude.

· Able to travel and work under non-conducive environment including site located at offshore island, buoys and in high security areas such as military base, and airport etc

· Ability to work as a team and occasionally independently.

· Ability to conduct on the job risk assessment and provide advisory to team member, RO and AO.

· Preferably holding a Class 3 driving license and familiar with Environmental, Health and Safety (EHS).

· Self-motivated, self-discipline and a service mindset with commitment and willingness to learn.

· Able to start work immediately or within a short notice is an advantage

Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• At least Diploma or Degree in Mechanical Engineering / Chemistry or equivalent
• 3 to 5 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations
• Strong planning, people management, analytical, and problem-solving

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Preparing work schedules in collaboration with the project manager.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Preparing work schedules in collaboration with the project manager.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Preparing work schedules in collaboration with the project manager.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

• Implements tools or systems for managing infrastructure or projects.
• Ensures technical aspects of work are performed in accordance with applicable regulations or project plans.
• Provides advice on project planning and design process.
• Making plans using detailed drawings
• Preparing estimates and budgets
• Creating accurate project specifications
• Designing engineering experiments
• Creating technical reports for customers
• Completing regulatory documents concerning safety issues
• Finishing projects on time and within budget
• Communicating with clients and coworkers about analysis resultsInvestigates problems in construction or renovation projects.

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Preparing work schedules in collaboration with the project manager.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.