Total 15,801 public relations executive job vacancies in Others category in Singapore

Manage the reputation and image of clients, working to gain public understanding and support through planned publicity campaigns. A career in public relations (PR) involves using all forms of media and communication to build, maintain and manage the reputation. They must serve as the bridge between the company and the customer ensuring the organization message is convey effectively across.

Manage the reputation and image of clients, working to gain public understanding and support through planned publicity campaigns. A career in public relations (PR) involves using all forms of media and communication to build, maintain and manage the reputation. They must serve as the bridge between the company and the customer ensuring the organization message is convey effectively across.

• Largest Private Property Developer in Singapore
• Vibrant Working Environment
• Comprehensive heath and flexi benefits

Responsibilities:

• Prospect for new tenants and work with appointed agents to source for suitable tenants.
• Identifying and engaging potential retail tenants that fit into the desired tenant mix of the mall.
• Negotiate lease renewals, finalise lease agreements and other leasing related documentation.
• Conduct competitive market research to stay updated on market trends.
• Liaise with tenants and building occupants on leasing and tenancy related matters.

Requirements:

• Min Diploma in any discipline
• Min 1 to 2 years of retail leasing experience in a shopping mall environment.
• Fresh graduates are also welcome to apply
• Pleasant personality and good interpersonal skills.
• Team player, self-motivated and ability to work independently.

Working Location: Orchard

Working Hours: Mon- Fri 9.00am - 6.00pm

Salary: $3,800 - $4,500

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

Roles & Responsibilities

• Interact with commodities traders and assist in negotiations of both parties (seller and buyer) concerned.
• Preparation and monitor of L/C issuance; handling documentations, invoices and claims processes.
• Utilizing internal systems to initiate, monitor and process workflow approvals. Archival trade details and transaction flows.
• Ensure proper execution of trades (physical and paper)
• Preparation of reports

Roles & Responsibilities

• Bachelor’s Degree in Business
• Self-motivated & has the passion to work in a fast-paced and dynamic environment
• Possess extensive industry relationships and customer resources
• Good knowledge in statistics, currencies, derivatives, and financial instruments
• Strong growth Mindset with Entrepreneurial spirit; Self-Starter
• precious/base metals preferred; other metals will be considered.
• Proficient in Chinese and able to liaise fluently with mandarin speaking counterparties.

Job Description

• Handle HR day-to-day tasks.
• Assist with recruitment and onboarding processes, including work pass applications.
• Maintain and update employee records.
• Manage leave administration and training development.
• Assist in processing payroll and claims.
• Perform other ad-hoc HR and administrative duties as assigned.

Requirements

• O / A levels / Diploma in Human Resources, Business Administration, or a related fieldwith a minimum of 2 years of relevant working experience.
• Previous experience in an HR role, preferably within the transport or construction industry, is a plus.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and Info-Tech HRMS software.
• Ability to work both independently and as part of a team.
• Problem-solving skills.
• Basic knowledge of Singapore’s employment laws.
• Willing to work in West area (nearby Gul Circle MRT).

Risk Advisory Support

• Supports business stakeholders in identification of risks and opportunities.
• Highlights potential risks/ missing risks not considered by business stakeholders, including counter-proposing alternate mitigation controls (if needed).

Corporate Assurance Support

On a routine basis:

• Conducts periodic review of ERM and BCM framework, methodologies, policies, and processes.
• Identifies risks at the corporate level to align with SingLand's mission and organisational priorities.
• Provides admin support, including consolidating information, coordinating meetings, drafting presentations used for management level and/or Audit Risk Committee (ARC) meetings.
• Liaises with risk owner(s) to refresh risk register, report their assigned risks, controls and Key Risk Indicators (KRIs) as part of the ERM process.

On an ad-hoc basis:

• Conducts/ supports engagement sessions (including training) with risk owners and sub-owners.
• Reviews processes/ past incidents/audit findings to gain insights and/ or learning points and propose solutions.

Training for new joiners and/ or existing employees.

• Customises or develops training materials.
• Conducts training if necessary.

Others

• Provides admin support to Data Privacy and Protection function, if needed.

Requirements:

• Degree in Business Administration or equivalent.
• Minimum 5 years’ working experience, of which at least 2 years’ experience in risk management.
• Meticulous and have an eye for details.
• Positive learning attitude, critical thinking and problem-solving skills.
• Able to work independently as well as within a team.
• Excellent verbal and written communication skills.
• Proficient in MS Office (word, excel, powerpoint).

Job Description

• Handle the full-set of accounts, reporting packages and financial statements and ensure monthly closing is within the deadline
• Preparation of monthly bank and intercompany reconciliation schedules.
• Generate regular reports on accounts receivable aging, collection activities, and credit risk assessment metrics to provide insights into the effectiveness of credit and collections processes.
• Assist to prepare GST tax quarterly for submission to tax authority.
• Responsible for managing and maintaining the company’s accounts, books, ledgers, reports, etc. as per Company Law and Statutory requirements.
• Perform banking activities
• Coordinate for the interim/final stock take and report any discrepancies
• Preparation of accounting reports for management review
• Ad-hoc duties as assigned from time to time

Job requirements

• Diploma or Degree in Accounting or Professional Qualification
• Minimum 3 years of experience in accounting
• Well-versed in MS Office, especially MS Excel
• A self-starter who is able to plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, driven and passionate about work

Berries is THE home to a passionate and dynamic team. Here we do life together – we learn, we laugh, we adapt, we work as a team.

Do you love nurturing the young, enjoy learning and growing? Join Berries to make a difference in the Chinese landscape of Singapore, one life at a time!

School Affairs Assistant / Executive

You are the first point of contact, the ambassador for Berries!

Embracing Company’s mission and values, you will strive to serve and delight our customers. You are expected to show strong product knowledge and administrative excellence in support of outlet's operational and administrative needs.

To excel in this position, you will need to: -

· have a good command of English and Mandarin (in order to liaise with Mandarin speaking Associates) to support customer’s needs

· enjoy delighting customers

· display a warm and cheerful disposition

· show proficiency in MS Office applications

· work on weekends

Join us and you will enjoy the following Employee Benefits

· Comprehensive trainings provided

· Excellent career opportunities

· AWS

· Variable Bonus

· Annual leave

· Medical and dental benefits

· Long service award

· School fees discount for staff children

We look forward to your application.

Responsibilies

• Oversee and manage all aspects of accounting, including invoices, accounts receivable, accounts payable, fixed assets, general ledgers, and other miscellaneous duties.
• Ensure compliance with company procedures for accounting entries, including the timely issuance of invoices to vendors and suppliers.
• Coordinate with auditors, bankers, suppliers, and other internal or external parties regarding accounting matters.
• Perform any other ad hoc tasks as required

Requirements:

• Bachelor or Diploma in Finance, Accountancy or equivalent
• At least 1 - 2 years of accounting experience

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Oversee and manage all aspects of accounting, including invoices, accounts receivable, accounts payable, fixed assets, general ledgers, and other miscellaneous duties.
• Ensure compliance with company procedures for accounting entries, including the timely issuance of invoices to vendors and suppliers.
• Prepare, review, and maintain records for staff payrolls, payslips, expense claims, and petty cash reimbursements.
• Monitor cash flow and track account aging.
• Compile and prepare monthly financial reports.
• Coordinate with auditors, bankers, suppliers, and other internal or external parties regarding accounting matters.
• Provide necessary documentation and schedules for tax and statutory reporting, including quarterly tax reports.
• Handle project costing, cash flow forecasts, cash collection, banking activities, bank reconciliation, and special projects.
• Perform any other ad hoc tasks as required

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Assist the school’s manager and school leaders in carrying out the school’s financial functions, processes and procedures
• Keep track of income and expenditure items by maintaining good and proper accounting records
• Keep good and proper records of payment vouchers
• Collect payments from pupils and vendors as and when required
• Make and process payments to pupils/vendors and other stakeholders as and when required in an accurate and prompt while adhering to all school operating procedures and guidelines
• Attend to telephone calls and walk-in customers and provide assistance to them in a professional and courteous manner
• Assist the school in any other ad-hoc administrative matters as and when directed by the school’s leadership
• The working hours are not negotiable

Qualification

• At least a LCCI Certificate in Accounting/Book-keeping
• At least 3 years working experience performing financial administrative functions
• Candidates who are experienced and knowledgeable in school financial operations and administration will have an added advantage

About us

IMC Ship Management is a leading integrated maritime solutions provider, specializing in ship management, crewing, technical services, and maritime innovations. As a core subsidiary of the IMC Industrial Group, we are committed to operational excellence, sustainability, and enhancing the value of our clients’ maritime assets.

With a strong focus on safety, efficiency, and innovation, we operate a diverse fleet and work closely with global partners to deliver customized shipping solutions that meet the highest industry standards. At IMC, we foster a culture of collaboration, continuous learning, and innovation to meet the evolving demands of the global shipping industry.

About the Role

The right talent will assist and support Fleet Digitalization Senior Manager (SM) in business development and management of maintenance and upgrading services for shipboard IT, navigation and communication systems, and shipboard digitalization projects.

This role will support SM in business development, operation, and service management as follows:

· Handling client inquiries from quotation, operation to closing.

· Coordinate with vendor/client to ensure smooth completion of projects.

· Liaison with system vendors and clients to monitor shipboard digitalization and AI projects.

· Study and development of shipboard digitalization and AI projects endeavors.

· Visiting clients, vendors, and attend to ship on behalf of SM when necessary.

· Help to review specification and drawings on IT, Navigation, and Communication system and equipment for newbuilding and upgrading.

Responsibilities

1) Good procurement processes and services provide to clients are fully complied with company policy and guidelines.

· Entire procurement processes for client services are well managed and document.

· Follow through on customer PO for confirmed orders and ongoing services onboard ships.

· Services are completed with DN/work done report.

· Prompt invoicing and collection of each service and project.

2) Liaisons with client, vendor, and ship crews for all services onboard

· Following up on vessels schedules and delivery plan of product and services onboard.

· Monitoring and follow through of repair and upgrading services of equipment and system and attend to vessel when deemed necessary or instructed by SM.

Job Experience / Skills

· Minimum 3 years of relevant hands-on experience with ship owner or ship manager, or the shipyards, or with makers, vendors or repair and service companies.

· Experience in relevant equipment repair, upgrading/retrofitting for shipboard IT, Navigation and Communication systems is vital.

· Experience and knowledge in digitalization and AI application is advantageous.

Other Qualifications / Soft Skills

· A team player with good communications skills.

· Ability to work well independently and in a team environment.

· Degree/Diploma in IT, Marine or Electronics.

· Relevant sailing experience as 2nd officer, preferred

Responsibilities:

• Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc
• Perform monthly reconciliation and reports
• Debts collections - Contact customer to ensure that their payments are made on time
• GST filing
• Prepare monthly sales commission and checking of incentives
• Handle any other ad-hoc hoc assignments and projects as assigned

Requirements:

• Meticulous and organized
• Possess positive learning attitude & a good team player
• Pro-active and able to multi-task and work independently within deadline
• Knowledge of "XERO" Software will be advantage
• With at least 2 years accounting experience will be advantage
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

• Handle the full set of accounts for multiple companies
• Prepare and file GST returns accurately and in a timely manner, maintaining compliance with regulatory requirements
• Compile and prepare financial statements such as balance sheets, income statements, and cash flow statements
• Responsible for managing billing, collection, and payment processes for AR, AP, reimbursements, and miscellaneous expenses.
• Monthly Bank Reconciliation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

• To review and supervise the work of account executives
• Minimum 8 years experience with accounting firm preferred
• Timely preparation of clients’ year-end accounts and submission of management reports
• Prepare quarterly GST schedules and responsible for quarterly GST submission
• Multi-task and work independently with initiative, whilst maintaining communication on the status of accounting jobs

Requirement:

• Degree in Accountancy, ACCA or Business Studies
• Proficient in Microsoft Office applications
• Good knowledge of QuickBooks and accounting software advantaged
• Good communication, analytical and problem-solving skills
• Ability to handle deadlines with commitment
• Hardworking and positive attitude, with the ability to work as a team or individually
• Strong interpersonal and client relationship skills

If you possess the above qualities, we would like to hear from you. Career advancement and attractive remuneration offered to candidates with relevant qualifications and experience. Please email your resume with current and expected salary and copies of academic certificates together with a recent photograph to: [email protected]

(We regret that only shortlisted candidates will be notified)

Telemarketeer

Job description:

• Call and schedule appointments for company and staff
• Office hours only
• REMOTE WORK
• Able to handle simple admin duties

- High incentives

- No Experience Needed

-Good job opportunities and chances for swift career progression.

Only 1 day to come office which is the interview day;remainder of the days work from home

INTERESTED PARTIES CAN TEXT 97234992

RESPONSIBILITIES AND ACCOUNTABILITIES

• Responsible for regional business planning and marketing strategies
• Follow up on the progress of regional business achievement
• Consolidate and prepare regional business progress report
• Assist in Sales Forecast, Sales Enquiries
• Assist in executing the Action Plan (PDCA) of Sales Personnel

SPECIFIC REQUIREMENTS

• Minimum Diploma or equivalent
• Strong analytical and planning skills
• Highly proficient in Microsoft Office in particular Access and Excel
• Proficient in Japanese to liaise with Japanese clients (JLPT N1)
• Resourceful, meticulous, and independent with good communication and interpersonal skills
• Experience with Salesforce/SNS Marketing/Cost Management and programming will be advantageous
• Experience in sales planning and/or marketing for industrial industry preferred, candidate with no relevant experience but shows keen interest may apply

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

• Perform account servicing tasks and assist clients with insurance placement and guidance.
• Work with customers to determine their insurance requirements and provide them with appropriate advice.
• Get the customer to provide pertinent underwriting information for submission to underwriters
• Examine the costs, conditions, and terms of the insurance quotes, and provide clients with appropriate advice.
• Keep track of customer accounts, make sure any unpaid bills are collected and when necessary, renew clients' expiring policies and obtain the training and certifications essential to perform your work obligations.

Requirements:

• Preferably Bachelor’s degree and with certifications in BCP, PGI, ComGI or similar insurance certificates.
• Relevant work experience in Financial or Insurance products
• Motivated and a team player
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the Client

Banking client

Responsibilities

· Negotiate effective pricing & service levels to achieve savings at every point of purchase for all Bank’s IT-related devices.

· Establish robust supplier base and supplies inventory to mitigate risks of servicing gaps arising from Non-stock and delays in vendor deliveries.

· Conduct fair and transparent sourcing and selection of IT vendors for Common and Standardized services and supplies (those not under RFP).

· Effective vendor management

Skills/Requirement

· Diploma / Degree with at least 3 years’ relevant experience in IT Assets, sourcing/requisition, vendor negotiations & contract management.

· Excellent business acumen and contract negotiation skills.

· Service-oriented team player who is also able to work independently with minimum supervision.

· Positive work attitude and compliant to organization policies.

· Able to work under pressure in a fast-paced environment.

· Meticulous and Quality conscious.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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5 days, 9am-6pm

Salary: $2800- $3500

Address: Ang Mo Kio

Company profile:

Specializes in providing event conceptualizations, designs and event management services for special events such as Product Launches, Media Press Conferences, Road Shows, Exhibitions, Seminars, Official Openings and more.

Job Roles:

• To contribute brainstorming sessions with the team
• To source, negotiate and manage suppliers for the events
• To assist in pre planning, setup onsite
• To run a live production and operational coordination independently
• To manage multiple projects and priorities simultaneously
• To participate on presentation of proposal to clients (concept, creativity, planning, timeline and budget)
• To follow up and make sure on clients requirement are fulfilled
• To coordinate and liaise with relevant department internally such as Designer/Operations
• To feedback information to clients on services when required

Requirements:

• Min Diploma in Events/ Hospitality & Tourism Management
• Min 2 years working experience as event executive
• Proficient in Microsoft Word, Excel & Powerpoint
• Able and willing to work beyond normal working hours

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Managing day-to-day operations, including inventory management, visual merchandising, and ensuring the store is well-stocked and visually appealing to customers
• To maintain the general cleanliness of the store
• Cashier duties which include and are not limited to processing payments, exchanges, and returns
• Co-ordinate with in-house driver and operations team to replenish stocks and transfers from the main warehouse
• Weekly stock-take to ensure inventory accuracy
• Ensuring excellent customer service standards are maintained, resolving customer complaints, and handling escalated issues promptly and professionally

Requirements:

• Minimum 1-2 years of experience in the fashion industry or a related field/skill is preferred
• Strong verbal and written communication skills are necessary for effectively communicating with customers and staff
• Adaptable, flexible, and able to thrive in a constantly evolving environment
• Experience in the fast fashion industry and e-commerce/similar is preferred
• The ability to work independently, handle pressure, and effectively manage challenging situations are valuable qualities

*Part-timers are required to commit at least 2-3 shifts per week with 1 compulsory weekend shift*

Interested candidates may drop us an email with your resume and portfolio at [email protected]. We regret that only shortlisted candidates will be contacted.

Location: Buona Vista

(Nearest MRT Station: Kent Ridge)

Company Overview:

Pioneer Logistics Holdings Pte Ltd is a leading group in the shipping industry, specializing in the transportation of dry bulk and liquid bulk cargoes. We are committed to excel and establish as a prominent player in the existing markets and are now keen to explore and expand into new territories.

We are seeking versatile and skilled Business Development Executives to join our dynamic team to help achieve the company’s strategic goals and drive our growth forward.

We pride ourselves on fostering a supportive work culture, provide a dynamic learning environment with excellent opportunities for professional growth.

Key Responsibilities:

· Identify and pursue new business opportunities

· Build and maintain strong relationships with clients, partners, and stakeholders across different cultural contexts.

· Develop and implement business strategies based on market research and analysis to drive growth and achieve company objectives.

· Lead negotiations and close deals to secure new business and expand existing partnerships.

· Conduct thorough market research to understand trends, opportunities, and competitive dynamics in target regions.

· Facilitate effective communication and collaboration with international teams and clients, ensuring cultural sensitivity and understanding.

· Monitor and report on business development activities, performance metrics, and progress towards goals

Qualifications:

· Minimum Diploma in Business Administration, Marketing, Finance, or a related field.

- 3 to 5 years of work experience

· Experience in business development, sales, or a related field, with a proven track record of driving growth and achieving targets.

· Added advantage if you can speak and write Japanese

· Strong sales, negotiation, and analytical skills; proficiency in market research tools; excellent communication and interpersonal abilities.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Benefits:

• Competitive salary with AWS (Annual Wage Supplement) and potential variable bonus

• Comprehensive medical benefits and insurance coverage

• Opportunities for career advancement and professional development

• Stable work environment

Application:

Interested candidates are invited to submit their resume, indicating expected salary and availability. Only shortlisted candidates will be notified.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.
We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.
Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.
For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences,and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.
The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

What You Will Be Doing

Operations (30%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch pointsthat are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially forchallenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (30%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduceincomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (30%)

• Support the Manager and work with IT department to implement and ensure a smooth transition to a new course evaluation platform.
• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Perform administrator duties to maintain the new platform and manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (10%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!
Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

COMPANY DESCRIPTION

A transcendent day-to-night nightlife and culinary destination where music, art, flavours, and conversations intersect. Spanning more than 10,000 square feet across Levels 61 and 62 of One Raffles Place, HighHouse offers unparalleled views of the Singapore skyline, making it the ultimate setting for meaningful connections, impeccable service, exceptional cocktail and culinary experiences, coupled with a progressive soundscape by renowed and emerging music selectors from Singapore and beyond.

RESPONSIBILITIES

• Recognizing VIP and regular guests.

• Monitor and manage daily bookings and ensure reservations have been assigned to maximise seating plan.

• Ensuring CRM system is up to date with customer details and preferences.

• Continuous acquisition of new VIP guests.

• Understand each guest's needs and preferences to provide personalized service.

• Coordinate reservation requests directly with customers and with Guest Experience Supervisor.

• Contribute to the smooth and efficient running of the guest experience journey.

• Establishes and maintains positive customer contact at the restaurant/club.

• To generate revenue while maximising existing revenue streams utilizing our active database.

• Assist the Events and Sales Manager with related duties as assigned.

• Always maintaining high grooming standards and professional appearance.

• Communicates guest's comments to the Guest Relations Managers.

• Actively seek feedback from guests to identify areas of improvement.

• Communicates with management, Guest Relations Team & Service Team to rectify all customer needs, comments, or incidents.

• Responsible for the general upkeep of the restaurant/clubs and facilities, to ensure all VIPs and guests are being always provided the best experience.

• Identify VIP bookings and ensure that they are flagged to the operations team so that special requests and arrangements can be made by the relevant person.

• Performs all other related and compatible duties as assigned.

Requirements

• Minimum Diploma holder.

• Minimally 1 year of work experience in Hospitality, Customer Service preferred.

• Good oral and written communication skills must be fluent and literate in English for communication with stakeholders, bilingual experience preferred. • Ability to maintain a calm composure with difficult customer interactions and customer disputes.

• Prior experience in managing reservation.

5 Days Work Week | AWS & Performance Bonus | Medical & Dental Benefits