We are seeking a motivated and strategic General Manager – Business Development to lead our growth initiatives and drive business expansion.

Key Responsibilities

1. Strategic Leadership

• Develop and implement business strategies to achieve revenue targets and market share growth.

• Identify new business opportunities and partnerships to enhance service offerings.

• Collaborate with the executive team to shape the company’s long-term vision.

2. Market Expansion

• Conduct market research to identify trends, customer preferences, and competitors.

• Drive business growth by entering new markets and expanding the customer base.

• Oversee promotional campaigns and initiatives to attract new clients.

3. Operational Management

• Lead and manage day-to-day operations to ensure efficiency and excellence.

• Ensure compliance with local regulations, standards, and best practices.

• Monitor and optimize the overall customer experience.

4. Team Leadership

• Manage and mentor a team of managers and staff across various functions.

• Set performance goals and ensure accountability at all levels.

• Foster a culture of innovation, teamwork, and customer-centricity.

5. Financial Oversight

• Oversee budgeting, financial planning, and performance analysis.

• Identify cost-saving opportunities and ensure profitability.

• Report regularly on business performance to stakeholders.

• Skills:

• Strong leadership and team management abilities.

• Excellent interpersonal and negotiation skills.

• Data-driven decision-making and strategic planning capabilities.

• Proficiency in Microsoft Office and business management tools.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

We are looking for a self-driven and experienced DGM, Procurement for one of our shipping clients. The incumbent will be responsible for overseeing and optimizing procurement processes and will play a critical role in ensuring the optimum and cost-effective acquisition of goods and services essential for the operation of the company’s fleet. He/She will manage and further develop initiatives to deliver added value and innovation, contributing towards the company’s targets.

The ideal candidate should have a bachelor’s degree in business administration, Supply Chain Management, or a related field. He/She should also have a proven track record with at least 10 relevant years of experience in procurement or supply chain management roles.

Key Responsibilities:

Strategic Procurement Planning

• Develop and implement comprehensive strategies for marine procurement, including stores and vessel spares, ensuring alignment with company goals and objectives.

• Oversee the acquisition of marine-related goods and services, such as ship spare parts, equipment, provisions, and other operational needs.

• Manage the end-to-end procurement process, from sourcing and vendor selection (multiple quotes) to negotiations, ensuring cost-effectiveness and timely delivery.

Supplier Management and Relations

• Identify, evaluate, and establish relationships with key suppliers and service providers in the marine industry.

• Negotiate favorable terms, pricing, and contracts with suppliers, ensuring compliance with organizational policies and regulations.

• Monitor supplier performance and maintain a database of qualified vendors, focusing on quality, delivery timelines, and cost control.

Contract Oversight and Administration

• Oversee the drafting, negotiation, and management of contracts related to marine procurement, including shipbuilding, maintenance, dry-docking, and repair services.

• Ensure all contracts comply with local and international maritime regulations and company policies.

• Resolve contract disputes and manage risk by ensuring legal and regulatory compliance throughout the contract lifecycle.

Financial Management and Cost Control

• Monitor and manage the procurement budget for marine operations, ensuring cost control and effective use of resources.

• Develop cost-saving initiatives and negotiate better terms with vendors to reduce operational expenses.

• Prepare regular reports on procurement activities, budget adherence, and cost-saving measures for senior management.
• Apply effective inventory management onboard ships for cost control.

Cross-Functional Collaboration

• Collaborate with other departments, such as finance, operations, legal, and technical teams, to ensure alignment on procurement needs and contract terms.
• Work closely with technical teams to ensure procured goods and services meet technical specifications and quality standards.
• Maintain strong relationships with external stakeholders, including classification societies, regulatory bodies, and port authorities.

Compliance and Risk Mitigation
• Ensure compliance with international maritime regulations, local laws, and company policies in all procurement and contract activities.
• Identify and mitigate risks related to procurement and supplier relationships, including quality risks, delivery delays, and compliance issues.
• Ensure all procurement activities adhere to environmental, safety, and sustainability standards relevant to marine operations.

Leadership and Team Development
• Lead and mentor the marine procurement and contracts team, ensuring team members are equipped with the necessary skills and knowledge.
• Set performance goals for the procurement team and monitor progress toward achieving those goals.
• Foster a culture of continuous improvement and innovation within the procurement department.
• Market Intelligence and Trends
• Stay updated on market trends, new products, and technological advancements in the marine industry that could impact procurement strategies.
• Conduct regular market analysis to identify new opportunities, alternative suppliers, and costsaving initiatives.

Qualifications:
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• Proven experience (8-10 years) in procurement or supply chain management roles, preferably strong knowledge of procurement principles, practices, and methodologies, with a track record of
implementing successful procurement strategies.
• Excellent negotiation and communication skills, with the ability to build and maintain relationships with suppliers and internal stakeholders.
• Analytical mindset with proficiency in data analysis and interpretation to drive informed decisionmaking.

To apply, please send your CV to [email protected] .
We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Overview:

The TCM Branch Manager is responsible for overseeing the daily operations of a Traditional Chinese Medicine clinic or branch, ensuring the highest standards of patient care, business performance, and staff management. This role requires a blend of leadership, business acumen, and knowledge of TCM practices to drive the success of the branch.

Key Responsibilities:

• Oversee daily operations, ensuring smooth and efficient clinic activities.
  • Ensure compliance with local healthcare regulations, TCM protocols, and company standards.
  • Manage branch inventory, including herbal products, acupuncture needles, and other supplies.
  • Monitor clinic cleanliness, patient safety, and equipment maintenance.
  • Lead, motivate, and supervise a team of healthcare professionals, including licensed practitioners, support staff, and administrative personnel.
  • Recruit, hire, and train staff in accordance with company policies and TCM best practices.
  • Conduct regular performance evaluations, provide feedback, and implement professional development opportunities.
  • Foster a collaborative and positive work environment.
  • Ensure a high level of customer satisfaction by promoting excellent service and addressing any patient concerns or complaints promptly.
  • Oversee customer consultations, treatment plans, and follow-ups, ensuring TCM practitioners are providing safe, effective, and appropriate care.
  • Assist in promoting customer education about TCM practices, therapies, and health management.
  • Drive revenue growth by overseeing clinic sales goals and service offerings.
  • Develop strategies to promote TCM services and products (e.g., acupuncture, herbal medicine, cupping therapy) to existing and potential clients.
  • Monitor financial performance, track KPIs, and manage budgets for clinic operations.
  • Ensure all healthcare practices and treatments are compliant with the relevant medical standards and regulations.
  • Conduct regular audits and assessments of the clinic’s operations to ensure quality standards are met.
  • Ensure proper documentation of patient records and medical histories in accordance with privacy laws.

Qualifications:

• Certification or training in Traditional Chinese Medicine or equivalent (preferred).
• Minimum of 3-5 years of experience in healthcare management, with at least 1-2 years in a leadership position within a TCM clinic or similar setting.
• Strong knowledge of Traditional Chinese Medicine therapies, including acupuncture, herbal medicine, and other related treatments.
• Proven experience in staff management, customer service, and business operations.
• Excellent leadership and interpersonal skills with the ability to manage, motivate, and develop a diverse team.
• Excellent communication and problem-solving skills.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Position Summary

The Merchandising Manager will be responsible for developing and executing merchandising strategies that drive sales, maximize profitability, and enhance the customer shopping experience. This role involves collaboration with various departments, including marketing, logistics, and store operations, to ensure cohesive and effective merchandising plans.

Key Responsibilities

Merchandising Strategy

· Develop and implement merchandising strategies that align with company goals and market trends.

· Analyze sales data and market research to identify opportunities and challenges.

· Create seasonal and promotional plans to drive sales and customer engagement.

Product Selection and Placement

· Source and collaborate with vendors on product assortments.

· Plan and oversee product placement and visual displays in stores.

· Ensure merchandise is presented in a way that maximizes sales and enhances the customer experience.

Inventory & Logistics Management

· Monitor inventory levels and coordinate with the supply chain team to ensure optimal stock levels.

· Conduct regular inventory analysis to identify slow-moving and high-performing products.

· Develop strategies to manage markdowns and clearance items.

Visual Merchandising

· Create and implement visual merchandising guidelines and standards.

· Design store layouts and window displays that attract and retain customers.

· Share with store staff on best practices and ensure compliance with brands’ guidelines.

Sales Analysis and Reporting

· Analyze sales performance and develop action plans to address any issues.

· Prepare regular reports on merchandising performance, including sales trends, inventory levels, and customer feedback.

· Present findings and recommendations to senior management.

Collaboration and Communication

· Work closely with marketing, store operations, and other departments to ensure cohesive execution of merchandising plans.

· Communicate merchandising plans and updates to store teams.

· Provide guidance and support to store managers and visual merchandisers.

Market and Trend Analysis:

· Stay up-to-date with industry trends, competitor activities, and customer preferences.

· Conduct market research to identify new product opportunities and emerging trends.

· Use insights to inform merchandising strategies and product selections.

Budget Management

· Manage the merchandising budget and ensure cost-effective use of resources.

· Negotiate with suppliers and vendors to secure favorable terms and pricing.

· Monitor and control expenses related to merchandising activities.

Requirements

• Bachelor’s degree in marketing, business administration or a related field.

• Minimum 5 years of experience in merchandising, preferably in a FMCG or retail environment.

• Proven track record of driving profit margins and curating merchandise assortment.

• Strong leadership and team management skills.

• Excellent communication, negotiation, and interpersonal skills.

• Analytical mindset with the ability to interpret data and make informed decisions.

· Ability to work in a fast-paced, dynamic environment and manage multiple priorities

Management Consulting

We help organisations to work smarter and grow faster. Our work is always evolving to respond to industry trends and management focus, and we combine our deep technical skills in response to our clients' changing needs. Over time, what we do remains closely linked with helping our clients improve the way they operate; innovate and grow; reduce costs; manage risks; leverage talent; and change the way they do business. Our aim is to support our clients in designing, managing and executing lasting beneficial change. Our aim is to support our clients in designing, managing and executing lasting beneficial change.

Responsibilities

• Support in building and leveraging relationships with clients to identify, respond to and convert client opportunities
• Project-manage sales process in response to new client opportunities from an end-to-end perspective (i.e. from identifying opportunity to submitting proposals to contracting).
• Project manage Human Resource Consulting engagements in the area of HR transformation, HR process re-engineering, HR operating model & service delivery, talent management and organization design.
• Support thought leadership and research & development activity as appropriate.
• Support development of (Junior) consultants by actively coaching them on and off the job.
• Contribute to overall development and growth of the People & Organization practice

Requirements

• Degree in Business or related discipline from a reputable University
• Good subject matter knowledge across a range of workforce-related capabilities including business or enterprise organizational and operational change
• Good client management skills, authoritative and credible in a client conversation - both in terms of personal style and subject matter expertise
• Good communication and presentation skills, both oral and written
• Ability to multi-task and prioritize workload with good working knowledge of Microsoft Office Suite

Job Responsibilities:

• Generate sales revenue through seeing and seizing opportunities for new and existing businesses;
• Attend Site Show Rounds;
• Prepare high quality proposals;
• Support the Senior Management Team to present the proposal to the client;
• Assist in organising Business Development Events and Functions;
• Assist in business administrative work;
• To conduct marketing and sales of security guarding businesses as well as cross-sell other security-related products;
• To establish new clientele;
• To oversee the successful delivery of projects as well as the mounting of new projects;
• To ensure growth and profitability of your Business Unit.

Job Requirements:

• experienced in sales and marketing
• Strong network within the Security industry
• A creative person with integrity, respect for others, a commitment to engage, build trust, and a genuine caring.
• able to do overtime and night shift arragement .
• must able to work on PH and sunday.

Responsibilities:

• Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders.
• Act as the central point of contact during incidents, providing regular updates, setting action plans, and tracking progress to resolution.
• Drive post-incident reviews, documenting outcomes, lessons learned, and corrective actions.
• Problem Management: Conduct root cause analysis on recurring issues, working with technical teams to implement permanent solutions and minimize service disruptions.
• Track and manage problem resolution timelines, ensuring thorough follow-through and effective closure of identified problems.
• Process Improvement: Identify opportunities to enhance incident and problem management processes, leveraging best practices to improve efficiency and reduce response times.
• Stakeholder Communication: Prepare regular reports and performance metrics on incident and problem management activities for senior leadership and relevant stakeholders.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Min 5 years of experience in major incident roles within a complex IT environment.
• Strong understanding of ITIL frameworks and IT service management best practices.
• Excellent problem-solving and decision-making skills.
• Experience with ITSM tools such as ServiceNow, Jira, or equivalent.
• ITIL v3/v4 certification preferred
• Excellent problem-solving, analytical, and communication skills.

Interested candidate please send your detailed resume to [email protected]

Careerally Pte Ltd | EA Licence: 24C2215

EA Personnel Name: Hon Csia Fui (Han Jiahui)

EA Personnel No: R1875919

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role Overview:

We are looking for a strategic thinker and dynamic leader to join our team as a Business Development Manager. This position will be responsible for identifying new business opportunities, developing and implementing growth strategies, and building strong relationships with clients and partners. The Business Development Director will play a key role in driving revenue growth and expanding our market presence.

Responsibilities:

• Develop and execute strategic plans to achieve sales targets and expand the customer base.
• Identify, build and maintain relationships with clients and stakeholders.
• Collaborate with cross-functional teams.
• Prepare and present business proposals.
• Monitor sales performance metrics, market dynamic and industry trends.

The Deals Advisory team

Our team supports corporate and private equity clients through a pragmatic approach that unlocks value from a transaction. We support clients from wherever they are in the deal process be it deal strategy, due diligence, valuations or post-merger integration.

We are a growing team of dedicated professionals that embrace the adrenaline that comes with each deal. Our team members learn and grow in an environment that blends structured approaches with flexibility, enabling our people to continuously adapt and develop into trusted deal advisors.

Responsibilities

• Assist in project managing multiple client engagements
• Establish effective working relationships with stakeholders and clients
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Analyse financial and non-financial information to formulate views and conclusions
• Analyse historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Prepare and draft client reports to address their strategic goals, including as the buyer or seller of the assets
• Keep up to date with global, regional, and local business and economic issues
• Be actively involved in business development activities to help identify and research opportunities for new/existing clients
• Coach and supervise junior team members

Qualifications and requirements

• Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant fields
• Minimum 5 years and above of relevant deals advisory experience
• Strong project management skills
• Highly adaptable, able to work independently and effectively under pressure in a fast-paced environment
• Demonstrated ability to think on your feet
• Entrepreneurial mind set and business acumen

Responsibilities

• Strategic Leadership: Develop and implement comprehensive loss prevention strategies across the organization. Set clear objectives and key performance indicators (KPIs) for the loss prevention department and ensure they are met.
• Team Management: Recruit, train, and manage a high - performing loss prevention team. Conduct regular performance evaluations, provide coaching, and foster a culture of continuous improvement within the department.
• Policy and Procedure Development: Create, review, and update loss prevention policies and procedures to ensure they are current, effective, and compliant with industry best practices and legal requirements. Ensure that all staff are trained and adhere to these policies.
• Security System Oversight: Oversee the installation, maintenance, and optimization of all security systems throughout the organization. Work with IT and security vendors to ensure seamless integration and operation of these systems.
• Audit and Inspection Management: Plan and conduct regular and surprise store audits and safety inspections. Use the results to identify areas of weakness and implement corrective actions. Ensure that all security and safety measures are in place and functioning correctly.
• Training and Development: Develop and conduct comprehensive training programs for store employees and the loss prevention team on security protocols, loss prevention practices, and the use of security equipment. Keep the training content updated based on emerging threats and new technologies.
• Incident Management: Take charge of handling major incidents of theft, fraud, or other security breaches. Coordinate with law enforcement, internal investigation teams, and other relevant departments to ensure a timely and effective response. Conduct post - incident reviews to prevent future occurrences.
• Data - Driven Decision Making: Analyze extensive data related to theft, loss, and security incidents to identify trends, root causes, and areas of concern. Use this analysis to make informed decisions about resource allocation, policy changes, and strategic initiatives. Prepare detailed reports for senior management.
• Inventory Shrinkage Control: Work closely with inventory management teams to develop and implement strategies to reduce shrinkage. Analyze inventory discrepancies and implement corrective actions to prevent future losses.
• Safety and Compliance: Ensure the organization's full compliance with all safety regulations and protocols. Conduct regular risk assessments and implement measures to mitigate risks. Collaborate with relevant departments to create a safe working environment for employees and customers.

Qualifications

• Education: Bachelor’s degree in Criminal Justice, Security Management, or a related field required. Advanced degrees or relevant specialized courses are highly preferred. Certifications such as LPC (Loss Prevention Certified) and CPP (Certified Protection Professional) are mandatory.
• Experience: Minimum of 5 - 7 years of experience in loss prevention, security management, or a related field within retail environments. Previous experience in a supervisory or managerial role within loss prevention is essential.

Skills and Competencies

• Leadership and Management: Proven ability to lead and manage a team of loss prevention officers. Strong decision - making skills in complex security situations and the ability to delegate tasks effectively.
• Strategic Planning: Capable of developing long - term loss prevention strategies aligned with the company's overall business goals. Must be able to analyze market trends and implement proactive measures to prevent theft and fraud.
• Advanced Observational and Analytical Skills: Skilled in identifying patterns and trends in complex security data that may not be immediately apparent. Can use this analysis to make strategic decisions regarding security measures and resource allocation.
• Exceptional Communication and Interpersonal Skills: Must be able to communicate effectively with all levels of the organization, including senior management, store employees, and law enforcement. Strong negotiation skills for collaborating with external partners.
• Mastery of Security Systems: In - depth knowledge and proficiency with a wide range of security systems including advanced CCTV, alarms, access control systems, and emerging security technologies. Ability to oversee upgrades and integrations of these systems.
• Stress Management: Exceptional ability to handle high - pressure situations, especially during major security incidents or during implementation of critical security initiatives.
• Organizational and Detail - Oriented: Can manage multiple complex projects simultaneously, ensuring that all aspects of loss prevention operations are running smoothly. Attention to detail is crucial in overseeing investigations, audits, and policy implementation.
• Deep Knowledge of Retail Operations and Inventory Control: Must have a comprehensive understanding of retail business processes, including supply chain, merchandising, and inventory management to effectively identify and address shrinkage issues.

Technical Skills

• Advanced Software Proficiency: Expertise in using advanced incident reporting software, data analytics tools for in - depth loss analysis, and security management software. Ability to train and guide the team in using these tools effectively.
• Advanced Computer Skills: Proficient in using MS Office Suite for creating detailed reports, presentations, and data analysis. Familiarity with other relevant software for security planning and management.

Job description

With the implementation of Interactive AI Ambassador in the museum, the role of the Assistant Operations Manager will shift to focus on integrating technology with operational efficiency and enhancing visitor experiences. This redesigned job scope reflects a more strategic, technology-driven approach to operations management, focusing on enhancing both internal efficiency and the overall visitor experience at the museum.

Duties and Responsibilities

1. Operational Oversight

• Oversee all operational aspects of the MINT Museum of Toys and retail (MINT Shop) and F&B establishments (Basement and Rooftop).
• Ensure compliance with business continuity plans and operational standards.

2. Event and Program Management

• Execute, facilitate and deliver museum tours and educational programs, ensuring alignment with museum goals
• Work together with the marketing team on event planning and promotional strategies, applying digital tools for targeted outreach.

3. Digital Transformation and Technology Integration

• Lead the integration and optimization of digital technologies to enhance visitor experience and operational efficiency.
• Monitor and assess the performance of our digital technologies, making adjustments to improve functionality and user experience.
• Understand how visitors navigate the museum, what exhibits attract their attention, and their preferences.

4. Visitor Experience Enhancement

• Use technologies insights to improve guest services, admissions and ticketing
• Document and analyze customer interactions to continuously improve service quality.
• Analyze visitor feedback and behavior patterns to tailor services and improve satisfaction.

5. Data Analysis and Reporting

• Prepare and present daily/weekly/monthly operational reports, including insights from data analytics.
• Analyze sales forecasts, market trends, and performance metrics to inform decision-making.

6. Team Management and Development

• Supervise and mentor operations staff members, focusing on performance improvement and customer service excellence.
• Coordinate training programs to enhance staff understanding of digital tools and technologies.

7. Perform other duties as assigned by management, including participation in strategic initiatives and projects.

JOB PURPOSE: The AM is responsible for overall restaurant with a focus on bar operations, driving stellar business profitability & productivity, adhering to all established standard operating procedures (SOP). Using passion for the craft & skill in leading the team, energize & inspire them to provide outstanding service.

ACCOUNTABILITIES:

Responsibilities include creating and upholding a positive culture, with genuine service and operational excellence through effective & efficient systems and a motivating work environment.

1. Managing day-to-day operations for the F&B department including the restaurant, In-Room Dining & Mini-bar as appointed, ensuring quality standards and staying true to brand values.

2. Procuring necessary resources and ensure strict adherence to their appropriate usage, stock control procedures, inventory costs, portion controls and conduct regular stock checks to ensure availability of equipment/ bar stock to cater for guest requests and operational needs.

3. Support the evolving drink crafting, strategically plan & effectively manage funds and production methods, ensuring loss prevention while keeping brand values aligned & met with flawless execution.

4. Ensure sufficient staffing levels are maintained, with customised training & development planned, implemented & monitored for all team members; induction and mentorship with continuing development opportunities, supporting their employment & growth journey.

5. Successfully groom brand champions who are knowledgeable, trained and compliant in every facet of their roles, able to create a welcoming & exciting atmosphere. Ensure performance is maximised for highest productivity, exemplify consistent delivery of exceptional product & service standards.

6. Create and constantly monitor that SOPs are being upheld and improved upon for further effectiveness; understand market dynamics, continually redefining our best by evaluating market trends which are proactively diagnosed, to provide quality service surpassing guest expectations.

7. Align teams and implement action plans to successfully achieve business outcomes, balance all aspects of the business according to reports covering matters ranging from HR, Sales & Marketing, Finance and guest feedback which must be obtained regularly. Contribute as required to all external quality assurance audits and action plans.

8. Operational & guest challenges must be investigated & resolved appropriately in a timely manner.

9. Administrative duties such as resource allocation, effective rostering meeting operational needs & financial objectives with sound productivity and labour costs.

10. Instil strong ethics within the team, monitor & ensure venue adherence to all related licensing laws, compliance and company policies. Strict adherence to consistency in sanitation, health & food safety regulatory guidelines while ensuring maintenance & functionality of venue equipment.

11. Any other duties as assigned.

KNOWLEDGE / QUALIFICATIONS:

1. Minimum tertiary education or 2 year degree from an accredited university in hospitality related major with 5 years experience in the beverage or related professional area. Minimum 3 years managerial experience. WSET or equivalent trained preferred.

SKILLS:

1. Excellent leadership, organizational, communication & interpersonal skills, written & conversational English. Outlook & MS Office savvy, deep knowledge in wines, spirits, cocktails & barista-skilled preferred.

2. Creative, innovative, resourceful, attentive, adaptive, strong team player with an eye for detail, whilst still having the ability to work independently with minimum supervision.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary:
We are seeking an experienced E-Commerce Manager with a proven background in managing and growing sales through platforms like Shopee, TikTok Shop, and Lazada. This individual will oversee website operations, sales, and marketing strategies to drive brand growth, increase market share, and optimize the customer experience. The ideal candidate will also demonstrate a willingness to actively participate in livestreaming sessions to support marketing campaigns and product promotion efforts.

Key Responsibilities:

• Marketplace Management: Develop and execute sales strategies to optimize product listings and maximize visibility and revenue on Shopee, TikTok Shop, and Lazada.
  Analyze performance metrics and trends on each platform, providing actionable insights and recommendations for improvement.
  Collaborate with platform representatives for promotional campaigns and ensure adherence to platform guidelines.
  
• Website Management: Oversee the maintenance, content updates, and overall functionality of the company's e-commerce website.
  Ensure a seamless user experience, including navigation, purchase processes, and customer support integration.
  Work closely with web developers, designers, and marketing teams to implement and test new features and enhancements.
  
• Sales & Marketing Strategy: Develop and implement e-commerce sales and digital marketing strategies to achieve revenue and growth targets.
  Create and execute campaigns that drive customer acquisition, engagement, conversion, and retention.
  Analyze data from e-commerce platforms, digital marketing efforts, and customer behavior to inform marketing initiatives and optimize ROI.
  
• Inventory and Operations Management: Collaborate with internal teams to ensure accurate inventory levels and timely order fulfillment across all channels.
  Implement efficient workflows and processes to enhance operational efficiency.
  
• Livestreaming Participation: Be actively involved in livestreaming sessions for product promotion, customer engagement, and sales conversion, collaborating closely with the marketing and creative teams.
  Prepare for livestream sessions by understanding product details, trends, and strategies to enhance engagement and audience interaction.
  
• Customer Experience and Support: Monitor and respond to customer inquiries and reviews, ensuring high levels of customer satisfaction and brand loyalty.
  Continuously improve customer support channels in partnership with the customer service team.
  

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Experience: At least 5 of experience in managing e-commerce platforms such as Shopee, TikTok, Lazada, or similar.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Title: Group General Manager

Industry: Recycling / Waste Management

Overview: We are representing a client's company to seek an experienced and dynamic Group General Manager to lead our recycling business operations. The ideal candidate will have a strong background in P&L management, team leadership, and multi-site management.

Please send your latest resume to this email to apply: [email protected]

Key Responsibilities:

• P&L Management: Oversee the financial performance of the company, including budgeting, forecasting, and financial reporting to ensure profitability and cost-effectiveness.
• Leadership: Provide strategic direction and leadership to the management team, fostering a culture of collaboration, innovation, and continuous improvement.
• Team Management: Develop, mentor, and manage a diverse team of professionals across various departments to achieve operational excellence.
• Multi-site Management: Coordinate and oversee operations across multiple sites to ensure consistency, efficiency, and high standards of service delivery.
• Operational Oversight: Implement and monitor processes and procedures to optimize operational efficiency and environmental sustainability.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including clients, suppliers, and regulatory bodies.

Preferred Qualifications:

• Proven experience in a senior management role, preferably within the recycling or waste management industry.
• Strong financial acumen with a demonstrated ability to manage P&L responsibilities.
• Excellent leadership and team management skills, with experience leading multi-site operations.
• Strong sales and operations experience.
• Experience working in both multinational and local organizations.
• Deep understanding of the Singapore market.
• Exceptional communication and interpersonal skills.
• Strategic thinker with a proactive approach to problem-solving and decision-making.

Responsibilities:

• Assist in managing daily front-of-house operations, ensuring smooth and efficient service.
• Train, mentor, and supervise front-of-house staff, promoting teamwork and excellent customer service.
• Help maintain cleanliness, organization, and presentation standards throughout the front-of-house area.
• Address guest inquiries, concerns, and feedback promptly to ensure satisfaction.
• Collaborate with the Front of House Manager to develop and implement operational policies and procedures.
• Monitor service quality and performance, providing feedback and coaching to team members.
• Assist in scheduling staff and managing labor costs to meet budgetary goals.
• Support inventory management and ordering of supplies as needed.
• Participate in staff meetings and training sessions to enhance team performance and communication.
• Ensure compliance with health and safety regulations and company policies.

Requirements:

• At least two (2) years of working experience in the related field and in similar capacity
• Thorough understanding of all occupational health & safety issues
• Flexible and energetic
• Excellent communicator, team player and with leadership qualities
• Passion for food, customer-service, & result oriented

* 5-day work week

Clinic Manager

Role and Responsibilities in a TCM Clinic

The Clinic Manager is responsible for overseeing the daily operations of the TCM clinic, ensuring high-quality patient care, smooth workflow, and alignment with the clinic’s business goals.

This role involves managing staff, coordinating with physicians, and implementing strategies to optimize revenue and operational efficiency.

Key Responsibilities

1. Operations Management

• Oversee day-to-day clinic operations, ensuring all processes run smoothly.

• Implement and maintain Standard Operating Procedures (SOPs) for efficiency and compliance.

• Coordinate with therapists, physicians, and counter staff to ensure patient flow is well-managed.

• Monitor inventory levels of herbs, supplements, and medical supplies, ensuring timely replenishment.

2. Sales and Revenue Management

• Drive revenue growth by setting and monitoring sales targets for packages and services.

• Collaborate with sales consultants to develop effective promotional strategies.

• Analyze sales data and prepare reports to identify trends and opportunities for improvement.

• Ensure proper tracking of patient appointments, payments, and package renewals.

3. Staff Management and Development

• Lead, train, and motivate staff to deliver excellent service and achieve clinic goals.

• Schedule and assign tasks to employees, ensuring adequate coverage for all shifts.

• Conduct performance reviews and provide constructive feedback to staff.

• Resolve conflicts and foster a positive, team-oriented work environment.

4. Patient Experience

• Ensure a welcoming and professional environment for all patients.

• Handle escalated patient complaints and work to resolve them promptly and professionally.

• Monitor patient satisfaction through feedback forms and surveys, and implement improvements as needed.

• Educate staff on maintaining high standards of customer service and patient care.

5. Marketing and Outreach

• Coordinate with the marketing team to promote the clinic’s services, packages, and events.

• Organize health talks, workshops, and community outreach programs to attract new patients.

• Build partnerships with local businesses, insurance providers, and community organizations to expand the clinic’s network.

6. Compliance and Reporting

• Ensure the clinic adheres to all health and safety regulations, as well as TCM industry standards.

• Maintain accurate records of clinic operations, including staff schedules, sales data, and patient information.

• Prepare monthly reports on clinic performance for management review.

• Stay updated on relevant policies and trends in the TCM and healthcare industries.

Essential Skills and Qualities

• Leadership: Ability to lead a diverse team and foster collaboration.

• Problem-Solving: Quick and effective resolution of operational and patient-related issues.

• Communication: Strong interpersonal and communication skills to engage with patients, staff, and external partners.

• Organization: Exceptional multitasking and time management abilities.

• Sales Acumen: Understanding of sales strategies to drive revenue growth.

• Cultural Awareness: Familiarity with TCM principles and practices to align with the clinic’s missions.

Shift work Mon-Sat

Must be able to communicate in English and Chinese

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills