Total 22,639 qa manager job vacancies in Others category in Singapore

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:Transition care programme
  Community Health Posts
  
• Support in operations planning in the following assigned areas:Data analysis and monitor workload
  Manpower planning and management
  Collaborate and engage community partners to co-ordinate community operations
  
• Drive continuous improvement to enhance care and residents experience including:Pilot new programmes and processes
  Evaluate the use of technology to ease workflow improvement
  Evaluate success of pilot programs for future action
  Manage service related feedback and ensure residents' concerns are addressed
  Evaluate feedback and identify potential service gaps for improvements
  
• Lead in regional community operations team in assigned areas:Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  Develop team members to enhance their skills & harness their potential
  Integrate team with the other RHSO departments and divisions

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous

Interested candidates kindly click the APPLY NOW button or email updated resume to [email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted applicants would be notified.

Alwin Goh Jun Hao

Registration Number: R2095575

Dynamic Human Capital Pte Ltd | EA License No: 12C6253

Retail Operations Manager/ Branch Manager

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Branch Operations (Chain of Supermarkets).
• Experience in overseeing and managing the supermarket's operations as a whole.
• Experience in handling Supermarket sales figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Supermarket stores.
• Good in handling the stocks inventory, supermarket store ’s sales level, operational expenses and inventories.
• Good Retail Operation and Store Management experience.
• Possess min. 6 years of Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Possess good Supermarket Chain/ FMCG/ Retail industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

An Insights Partner Development Manager is responsible to proactively manage and develop a portfolio of accounts through deepening Partner relationships, including the recruitment of new Partners aligned to territory strategy and processes.  

This role will require you to recruit, source and onboard new partners for Insights developing leads from marketing and persuading prospective partners of the benefits of a close relationship.

The future incumbent will set and execute a sales and relationship management strategy for growing specified portfolio of Partners, supporting and influencing Partners’ strategy and execution based on Insights Discovery.

Building and fostering trusted relationships as well as understanding Partners’ businesses and their unique needs are key elements of this role.  

We take pride in the value we add to our Partner’s businesses and in the mutual growth we create every day, drawing our Partners closer to Insights purpose, products and services.

Responsibilities:

· To manage the day to day running of the shop

with the aim of achieving optimum profit by

maximizing sales and controlling direct shop

expenses.

· To report to the Area Manager regarding all

shop and staff concerns.

· To manage all aspects of stock preparation,

ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service

and promote good practices within the shop.

· To meet required performance standards and

targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and

associated administration procedures, ensuring

that all cash register operations are carried out

in accordance with the company policies and

procedures.

· To comply with the company’s policies and

procedures, particularly in relation to shop

security, health and safety regulations and the

processing of administration requirements.

· To ensure that the confidentiality is maintained

at all times.

· To conduct performance development reviews

and staff appraisals ensuring the Area Manager

is advised of any identified training needs.

· To plan staff hours and schedule off days,

annual leave and replacement off days.

· To ensure orders via online platforms such as

Foodpanda etc., are executed in a timely

manner

· Key holder of shop

· Ad hoc duties as required

Requirements:

· Ability to work in a fast-paced environment.

· Ability to multitask.

· 6 day work week.

· Required to work on weekends.

Roles and Responsibilities:

• Branch Manager must be equipped and proven with past full time hands-on work experience as both a spa therapist and front desk reception to train and manage the team.

• Must possess full spectrum of work experience as a spa front desk and as a spa therapist and to commence work immediately without training to plan and execute the daily operations of the spa

• Proven record of achieving sales target as a spa therapist and ideally been the top sales of the branch

• Educational qualification is not critical and must be conversant in English and other languages

• Relevant certificate as a spa therapist with ready hands-on experience to train new therapists on the massage techniques

• Able to work on weekdays and all weekends (both Sat & Sun), from 1.30pm to 10.30pm and including 1 hour break

• Perform supervision to ensure that all services offered at the Spa are carried out with utmost professionalism, effectiveness and courtesy.

• Manage daily operations of the spa and meeting overall sales target

• Train, evaluate and motivate staff to meet sales target and provide excellent customer service

• Plan and provide monthly job rooster for the therapists and front desk receptions

• Able to have strong human resource network to identify, conduct interviews and recruit front desk receptions and therapists

• Assist the Director to setup new branches

• Spearhead Spa marketing strategies and executions

• Possess digital marketing skills including strong social media applications

• Plan and conduct mystery customer evaluation

• Cheerful and passionate at work

• Strong customer service skills

• Must be able to articulate well with management

• Able to work in any locations in Singapore

JOB SCOPE:

· Ensure daily operations of outlet and attendance of staff

· Ensure general cleanliness and hygiene of outlet

· Manage stock levels and make key decisions about stock control

· Analyze and interpret trends to update management

· Ensure standards for quality, customer service and health and safety are met

· Respond to customer complaints and comments

· Update management on customer feedback and concerns on a timely manner

· Promote and upsell in-house credits and promotions

Safety Manager/Up to $8000

RESPONSIBILITIES:

· Advise management on EHS legal and other requirements, including their changes.

· Ensure provision in legal requirement such as WSH Act and WSH (Construction) Regulations

are complied with.

· Review company’s safety performance and formulate measures to achieve continuous improvement.

· Review company safety resources and provide recommendations to management to meet

· EHS requirement.

· To arrange with senior management and laisse with projects to conduct monthly safety site

walk.

· Fulfil any additional responsibilities assigned by the Project/Site Manager

REQUIREMENTS:

· Accredited WSHO and ECO with a minimum of 5 years of experience in the relevant field.

· Must Possess a Bachelor in Engineering or Environmental Health and Safety.

· Possess safety SHARP Award

· Demonstrated proficiency in organizational, interpersonal, and leadership skills.

· Capable of leading WSHOs, offering supervision, guidance, and instructions to all safety

· personnel.

· Sound understanding of government regulations pertaining to Occupational Safety, Health,

· and Environmental domains.

· Well-versed in OSH/ISO documentation.

OTHER INFORMATION:

· Location: Balestier

· Working Days/Hours: 6 days 8am to 530pm

· Salary: Up to $8000 (salary will commensurate according to experience & qualifications)

· The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

Roles & Responsibilty

Oversee Daily operations: Manage the day to day activities of the laundry facility, ensuring efficient processing and quality control.

Supervise staff: Lead and direct people on their role and responsibility

Safety protocols: Implement and enforce safety procedures to protect employees and prevent accidents

Customer Service: Handle customer inquiries, resolve issues and ensure consumer satisfaction

Continuous improvement: Analyse processes, identify areas of improvement and implement changes in the existing work area.

Inventory management: Manage supples, linens and uniforms optimizin inventory levels

Need to work overtime to handle emergency delivery

Worktime 7 AM to 9PM. shift work and overtime

Job Summary

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

As part of the team, we are looking for Shipping Manager

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

Job Description

• Supervise the activities of workers engaged in shipping products
• Issue shipping instructions and provide routing information to ensure timely delivery of products
• Maintain personal growth of team member and enchance their capabilities
• Trained workers in proper operational procedures and functions
• Ensure timely documentation submission

JOB REQUIREMENTS

• Proficient in Microsoft Office application
• Ability to multi-task in a fast-paced environment.
• A dynamic team leader with a positive working attitude
• Capable of Organizing and leading team to achieve business target

Abiraame Popular Jewellers (S) Pte Ltd, is a trusted shopping destination for Diamond, Gold and Silver jewellery by many in Singapore. We are reputed organization in Little India, serving Singaporeans for more than a decade. We do follow fair practice in recruiting staffs for our firm. We do have one showroom in 85, Serangoon Road.

We are young and growing company and hence, we are looking for people who are versatile in their work. Their main task is to ensure the right-amount of stock is available in right-quantity in the shop, as per customer’s needs in right-time. Being in Jewellery field, they need to do small ornament repairs work on their own.

Currently we are looking for INVENTORY MANAGEMENT MANAGER for our firm to take complete control of Jewellery Inventory Management. He / She plays a crucial role in maintaining company’s jewellery stock inventory.

Roles & Responsibilities:

1. Responsible for Gold jewellery flow and control within shop and HQ.

2. Need to purchase Gold Jewellery From Suppliers, based upon Singapore customer’s interest.

3. Stock-in Gold jewellery through Jewellery Software.

4. Prepare bar-code for all the jewellery and stock-out to Showroom.

5. Need to be meticulous in purchasing gold jewellery from Supplier.

6. Ensure that showroom has correct stock of jewellery in all the categories.

7. During absence of showroom manager, need to go to showroom and to be present in Cash counter as cashier & sales executive.

8. Should be energetic & ebullient leader and put extra effort (if needed) to ensure that Showroom has necessary stocks round the clock.

9. When there is export from foreign country, should be able to co-ordinate with Freight company, organize & categorise the jewellery and prepare bar-code for them.

10. Report daily stock discrepancies and adjustments completed with reasons.

11. Assist in any ad-hoc duties assigned.

12. Additional projects or duties as mandated by Management.

Requirements:

1. Minimum Bachelor degree.

2. Must have at least 5-7 years of experience in gold jewellery inventory management.

3. Should be an expert in Gold appraisal.

4. They must be expert in choosing right jewellery, which suits local market.

5. Should have negotiation skill to negotiate purchase price with the suppliers.

6. Should be able to work in public holidays too, as there will be more customer visit on public holidays.

7. Proficient in Microsoft Office Applications and any stock inventory system would be preferred

8. Should be able to work in Fast Moving Environment and should be adept in multi-tasking.

*We regret that only shortlisted candidates will be notified.

The Construction Manager/Operations Manager manages construction activities and its progress. He/She oversees the quality control and safety matters of the project. He/She will be required to manage the administration of the project. The construction manager will be working mostly in an outdoor environment. Good communication skills are needed to liaise with the various stakeholders

• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.
• Monitor several construction projects simultaneously, ensuring they conform to plans.
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Develop and manage project budgets, keeping a close eye on financial aspects.
• Establish productive relationships with stakeholders and ensure lines of communication remain open to prevent any disruptions or delays.
• Implement safety procedures and guidelines to maintain safe work conditions.
• Exceptional project management and delegation skills.
• Time management and strategic planning skills.
• Critical thinking and problem-solving skills.
• Proficient in relevant software such as MS Office Suite and Project Management software.
• Excellent communication and negotiation skills.

Job Description & Requirements

- To Handle, Manage and oversee Shipping and Logistics Verticlas / Modules under small and large scale projects.

- Developing Infra Structure of the company with new technology into Shipping and Logistics Business.

• Establishes and monitors program priorities, objectives, and procedures, determining area objectives, targets of service, and resource needs allocation.

• Provides leadership and direction to the functional team so that tasks and activities are coordinated for project scope control, quality control, communication management, change control management, risk management and issue management.

• Functions as a Release Train Engineer in a Scaled Agile Framework environment or equivalent as based on Agile methodology, to direct and coordinate the day-to-day activities, tasks and deliverables required from the project team according to the project plan.

Responsibilities:

• Work with the Head of HR for APAC as a strategic partner to the stakeholders
• To support on all HR related matters in the region in consultation with the HR Team (Headquarter).
• In a regional capacity, ensures the effective management of people-related planning, employee issues, processes, and initiatives in alignment with best practices while engaging with senior stakeholders
• Partners with local business units HR managers to accomplish HR objectives
• Work as the project lead on global HR initiatives and work with the country HR teams to suppor implementation and change plans
• Supports talent identification and retention, talent management, succession planning, performance management, recruitment and organisation development to deliver strong HR processes for the region
• Work with the country teams to identify training needs and with global teams to leverage support, guidance and implementation
• Coordinate with the headquarter on the annual compensation and bonus processes, consolidating and reviewing submissions at the regional level, and analysing the overall data
• Use data from HRIS, People Surveys and market intelligence, combined with personal influence to inform decision making and provide business insight, to make positive changes
• HR reporting: runs value-added HR reports and converts data into insights to support proposals and influence people matters to solve business challenges or opportunities

Requirements:

• Possess a Bachelor degree in Human Resource Management, Business Administration or equivalent
• At least 5-7 years of working experiences in HR field, with Regional background will be an advantage
• At least 2 years of experience in a regional role
• Experience in HR business partnering is an advantage
• **Strong background in compensation and benefits, performance management and HR project Management;
• Possess a high level of integrity, discretion and well-versed in local employment laws;
• Team player, self-driven and be prepared to be operationally hands on where necessary;
• Strong sense of urgency, high adaptability, resourceful and independent mindset;
• Good writing, presentation, interpersonal and communication skills, with the ability to present complex, strategic ideas or concepts in a convincing and inspiring manner;
• Good command in multiple languages as the job requires to communicate and prepare documents to serve the different target reading groups
• Able to start work within short notice.

· Essential Duties and Responsibilities of a Contract Manager

• Preparing tenders for clients and commercial bids to help bring in new business
• Developing and presenting project proposals
• Meeting with clients to find out their requirements
• Producing plans and estimating budgets and timescales
• Discussing, drafting, reviewing, and negotiating the terms of business contracts
• Ensures that contracts are in line with corporate goals and objectives.
• Agreeing budgets and timescales with the clients
• Coordinate closely with project team to ensure deadlines & adhere to approving budget.
• Dealing with any unexpected costs
• Attending site meetings to monitor progress
• Acting as the main point of contact for clients, site and project managers
• Working with third parties to ensure that everyone understands their roles and responsibilities
• Making sure construction projects meet agreed technical standards
• Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives
• Lead and manage a team of QSs and render full support to Project Managers.
• Continually review terms and conditions in the project contracts and highlight any potential exposure to risks and recommend appropriate solutions.
• Resolve contractual issues and ensure that all legal implications are properly reviewed and managed.
• Prepare and call for quotations, including analysing and evaluating the costing of tender,
• Prepares reports on the status of contracts for management.
• negotiation, and award of subcontracts for projects.
• Ensure timely award of subcontractors and suppliers.
• Assist in preparing cost budget, prepare cash-flow for projects, track changes in design/ construction work and adjust budget projections accordingly.
• Responsible for coordinating every aspect of the project from reviewing and approving contract terms.
• Communicate with technical team to ensure that quotations are complied with specifications and method of construction.
• Preparation of extension of time (EOT) and cost claims.
• Certify contract administration for variations for both subcontract and main contract works.
• Assess and submit monthly progress claim and recommend subcontractors’ monthly progressive payment.
• Finalise subcontract and main contract final account.
• Conduct postmortem after each end of project to analyse & identify areas of improvement in terms of cost, communications and productivity.
• Attendance of site/technical meetings/site viewing.
• Trains and supervises other contract professionals.
• Maintains a computer database for the company’s contract management system.
• Working on-site and in an office.
• Perform any ad-hoc duties as assigned

Required Knowledge, Skills and Abilities

• Possesses a working knowledge of company policies and procedures.
• Has knowledge of international contract law and mergers and acquisitionsregulations.
• Demonstrates excellent written and verbal communication skills.
• Exhibits strong analytical and critical thinking abilities.
• Possesses excellent persuasion, negotiation and judgment skills.
• Displays exceptional management skills.
• Has working knowledge of financial analytics and profit and loss implications.
• Demonstrates superior presentation skills.
• Possesses strong leadership skills.
• Has excellent technological knowledge and abilities.
• Exhibits exceptional mathematical abilities
• Possesses extensive knowledge of federal, state and local laws, regulations andcodes.

Education and Experience

• Bachelor’s degree in business
• Degree or Diploma in Building/ Quantity Surveying.
• Master’s degree in business administration.
• Certified Commercial Contracts Manager (CCCM)designation through theNational Contract Management Association.
• Certified Professional Contracts Manager (CPCM) designation through theNational Contract Management Association.
• Certified Federal Contracts Manager (CFCM) designation through the NationalContract Management Association.
• Min 5 years’ experience
• Well-versed in both Contracts Administration and Tenders
• Experience in contract preparation and management.
• Possess good negotiation and coordination skills
• Good interpersonal skills, able to communicate with people from all levels.
• Meticulous, analytical with excellent problem solving skills, proactive, good teamplayer and able to meet tight deadlines
• Able to work independently with minimum supervision

Position: Restaurant Manager (F&B Manager)

Working Hours: 6 Days a Week (Monday - Saturday), 10am - 10pm

Store Operating Hours: 10am - 10pm

Note: Flexibility to work at both of our branches is required.

Job Summary:

We are seeking an experienced and dedicated Restaurant Manager to join our team. As an F&B Manager, you will play a pivotal role in ensuring the smooth operation of our Korean restaurant. You will be responsible for maintaining high standards of food quality, customer service, and cleanliness, all while managing day-to-day restaurant activities.

Key Responsibilities:

Quality Control: Oversee and ensure the quality and consistency of Korean food served. Conduct daily inspections of cooking processes and food preparation to meet our high standards.

Sanitation Management: Enforce strict sanitation standards at all stations to ensure a clean and safe dining environment. Regularly inspect the cleanliness and organization of kitchen and dining areas.

Customer Service: Provide exceptional customer service and address any issues or concerns promptly. Ensure that all guests receive a memorable dining experience.

Staff Management: Supervise and motivate restaurant staff to deliver excellent service. Conduct training and development to enhance team performance.

Operational Efficiency: Manage restaurant operations efficiently, including inventory control, scheduling, and compliance with health and safety regulations.

Branch Flexibility: Work across both branches, ensuring consistency in operations and quality standards.

Requirements:

Knowledge: In-depth understanding of Korean cuisine and beverages. Previous experience in a Korean restaurant kitchen is highly advantageous.

Experience: Proven experience in a managerial role within the food and beverage industry.

Skills: Excellent communication skills with the ability to interact effectively with customers and staff. Strong organizational and multitasking abilities.

Availability: Must be willing to work flexible hours, including split shifts, weekends, and public holidays.

Passion: A genuine passion for the food and beverage industry with a commitment to maintaining high standards of service and cleanliness.

Qualifications:

Demonstrated experience in managing a restaurant or similar establishment.

Ability to lead a team effectively and foster a positive work environment.

Strong problem-solving skills and the ability to handle high-pressure situations gracefully.

If you are an enthusiastic and skilled professional with a passion for Korean cuisine and exceptional management abilities, we encourage you to apply for the Restaurant Manager position. Join us and be a part of our growing team dedicated to delivering outstanding dining experiences.

Please send us email with resume. [email protected]