Total 22,827 quality manager job vacancies in Others category in Singapore

Morgan McKinley is seeking an Assistant Manager /AVP (Life Claims) for a 12 month contract assignment with a possibility to extend or to go perm!

Key Responsibilities:

• Oversee the end-to-end claims adjudication process for various Life Claims, including Death, Critical Illness, Total Permanent Disability (TPD), Life Hospital and Surgical, and Personal Accident claims, ensuring prompt and accurate handling.
• Conduct thorough control and remediation activities within the Claims Department to ensure compliance with internal standard operating procedures (SOP), regulatory requirements, and company policies.
• Perform daily and monthly claims quality assurance checks, verifying alignment with KPIs and claims SOP. Implement corrective and preventive measures as necessary.
• Address claims inquiries efficiently from both customers and distribution channels, ensuring a high level of service.
• Support various departmental activities, including administrative tasks related to life claims, as needed.

Qualifications:

• Degree or Diploma in a relevant field with significant 5 years experience in life and/or group term life claims; insurance industry experience is highly preferred.
• Mid-level claims assessors seeking greater challenges in claims, compliance, and risk mitigation will find this position a perfect opportunity for exposure and professional growth.
• Experience working in insurance companies with a strong interest in risk and compliance, particularly in claims management.

Preferred Skills:

• Strong analytical, written, and verbal communication skills are essential for success in this role.
• Highly independent and resourceful, with the ability to embrace and drive change.
• Customer-centric approach with meticulous attention to detail and ability to perform effectively under pressure.
• Excellent interpersonal skills to engage and communicate with a diverse range of stakeholders.
• A high level of integrity, accountability, and teamwork is crucial.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

The Senior Manager, Site Reliability Engineering (SRE) operations Analyst is expected to effectively incident retrospective operations and in other SRE activities in general which pertains to maintenance management that includes availability, latency, performance, change management, monitoring, capacity planning & also the solutions offered derived from emergency response.

Key Accountabilities

• Effective facilitation & conduct incident retrospectives (RCA) activities from end to end
• Absorb new technology rapidly & apply effectively
• Evaluate & demonstrate new cloud technologies as required
• Communicate well with technical & non-technical colleagues
• Mentoring of other colleagues, as necessary
• Work to a high standard with agreed timescales
• Undertake any other tasks or duties that are reasonable & requested by your supervisor or a member of the senior management team
• Code reviewing
• Ability to apply knowledge in supporting "Run" operations
• Perform data analysis & provide suggestion on identifying Service Level Indicators & Service Level Objectives

Responsibilities

• Responsible for effectively facilitating the Problem Management Process
• Able to demonstrate authority in the RCA calls while coordinating with other stakeholders & solve the discrepancy in blameless ways
• Responsible for efficient allocation of time & resources given parallel major incidents and problem activities
• Point of contact for assigned incidents of higher severity (from incident retrospective calls all the way up to management report) documentation and publishing
• Manage the updates of systems such as problem management module, internal sharepoint, etc.
• Proposes & participates on the enhancement activities related to SRE
• Collaborates with Engineering Teams within organization and with LOBs on enabling activities as part of the preventive measures
• Develop event management process, metrics, and governance model
• Perform trend analysis on events to identify potential issues/incidents
• Consolidate and analyze noise alerts to zoom in on actual issues
• Leverage GenAl and real-time data feeds to produce post-incident reports
• Implement automatic root cause identification, reducing turnaround for RCA Reports
• Coordinate & Automate incident thematic and trend analysis using AI/ML
• Identify event/incident clustering for improvements

Requirements

Skills & Experience:

• Degree in IT, Computer Science or related field
• Minimum 10 years of root cause analysis (RCA) exposure & involvement leading discussions as a problem manager or incident commander
• In depth understanding of Public/Private/Hybrid cloud solutions
• Hands on experience with popular CI/CD tools like Jenkins, Nexus, SonarQube, Bitbucket etc.
• Good exposure to logging & monitoring tools like Splunk, Dynatrace, Prometheus, Grafana, ELF/ELK
• Good understanding of cloud native technologies like Containers, Kubernetes etc.
• Develop & enhance production monitoring & management capabilities leveraging existing platforms & tools
• In depth understanding of Incident & Problem Management functions & activities
• Good understanding of Identity and access management
• Software incident & problem management
• Work with stakeholders & command centre in trouble shooting, escalating & solutioning critical site incidents
• Identify recurring system/ application issues & work with cloud team, infra teams, product development, vendors & other stakeholders in investigating & resolving cause
• Maintain accurate documentation of incidents including impact details, timelines, steps taken for mitigation/resolution
• Strong verbal & written communication skills particularly effective documentation skills
• Prior experience in developing and implementing event management processes and governance models
• Strong analytical skills with the ability to interpret complex data sets
• Proficiency in event management tools and platforms
• Familiarity with ITIL (Information Technology Infrastructure Library) practices related to Incident Management, Problem Management, Change Management and Event management
• Experience with AI/ML technologies and their application in incident analysis

Desirable

• Min 6+ yrs of software development or technical support or operations experience
• Experience with Jira, Confluence
• Basic knowledge of Linux/ Windows
• Exposure to Enterprise databases e.g Oracle, SQL server, Maria DB, MongoDB & Sybase
• Knowledge in systems & multi-tier application & network troubleshooting
• Experience with load balancing principles
• Essential knowledge & awareness of Public/Private/Hybrid cloud solutions
• Good exposure to logging & monitoring tools like Dynatrace, Prometheus, Grafana, ELG/ELK
• Preferred ITIL V4 certification
• Trend Analysis and Forecasting
• Process Development and Governance
• Familiarity with GenAl (Generic Algorithm) or similar technologies
• Continuous Improvement Mindset

Job Description

• Industry/ Organization Type: F&B Manufacturing
• Position Title: Operations Manager / Store Manager (Korean BBQ)
• Working Location: Orchard
• Working Hours: 6 days (Monday – Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring efficiency and compliance with company policies and industry regulations.
• Monitor all aspects of the dining experience, from seating and table service to food preparation in the kitchen.
• Collaborate with chefs to update recipes, menu items, and presentations based on customer preferences and seasonal ingredients.
• Monitor guest feedback, address complaints promptly, and work to consistently improve customer satisfaction.
• Maintain optimal stock levels for food ingredients, beverages, and other consumables.
• Manage and oversee the restaurant's budget, including labor costs, food costs, and other operational expenses.
• Ensure that all health, safety, and hygiene regulations are strictly adhered to.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business Administration or a related field
• Has around 5 years of experience in restaurant management, prior work experience in Korean BBQ concepts is an added advantage
• Strong leadership and management skills with the ability to motivate and guide a diverse team

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69986 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

(Open to Senior Treasury Execxutive / Analyst candidates!)

Overview

The role holder, reporting to the Financial Controller, is

• To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.
• To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

Requirements:

- Degree in Accountancy or Finance

- Min 3 years of Corporate Treasury experience; with some audit expsoure preferred.

- Senior accountant with Treasury experience are welcome to apply.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Description & Requirements

• Responsible for overseeing the effectiveness and efficiency of programs, projects, or initiatives
• Creating and implementing comprehensive M&E plans that align with project objectives.
• Identify areas for improvement, measure progress, and ensure that resources are being used effectively.
• Using M&E data to inform decision-making and improve project outcomes.
• Providing training and support to project staff on M&E principles and methods.

Requirements:

• Min Diploma in Mechanical or Electrical Engineering
• Strong experience in LTA/MRT Projects
• Able to work under pressure and independently.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

• Manage and oversee M&E systems for LTA projects, ensuring compliance with regulations and project specifications.
• Coordinate with project teams, contractors, and authorities to ensure smooth execution of electrical, mechanical, and infrastructure works.
• Review design drawings, monitor progress, and ensure timely completion of M&E installations.
• Conduct inspections and resolve any technical issues on-site.
• Ensure adherence to safety standards and quality control procedures.

Requirements:

• Proven experience in M&E management for LTA or infrastructure projects.
• Strong knowledge of LTA regulations and standards.
• Excellent project management and problem-solving skills.

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Job Description

• Industry/Organization Type: Manufacturing of Meat Products
• Position Title: Factory Manager
• Working Location: Nearest MRT – Admiralty/Sembawang
• Working Hours: Monday – Saturday, 7 am – 5 pm
• Salary Package: Up to $5,000 + Profit Sharing + Commission + AWS
• Duration: Permanent

Key Responsibilities

• Manage Daily Operations: Oversee the food production process to guarantee efficient and timely production.
• Quality Control: Implement stringent quality control measures to meet company and regulatory standards.
• Inventory Management: Ensure the availability of raw materials and minimize waste.
• Staff Supervision: Supervise and train staff, ensuring adherence to safety and production protocols.
• Process Optimization: Continuously enhance production processes for efficiency and quality.
• Regulatory Compliance: Ensure compliance with health, safety, and food safety regulations, including HACCP and other relevant standards.
• Equipment Maintenance: Manage maintenance and repair of production equipment to minimize downtime.
• Production Planning: Develop schedules to optimize resource utilization and meet demand.
• Cost Management: Control production costs and seek cost-saving measures.
• Problem Solving: Resolve production issues promptly to maintain quality.
• Supplier Coordination: Negotiate with suppliers for timely delivery of raw materials.
• Health and Safety: Maintain a safe work environment and conduct safety audits.
• Waste Management: Implement practices to reduce production waste and enhance sustainability.
• Record Keeping: Keep accurate records of production, inventory, and quality controls.
• Training Programs: Develop training for staff to boost skills and knowledge.
• Budget Management: Manage the production budget within approved limits.
• Customer Complaints: Address complaints and implement corrective actions.
• Technology Integration: Adopt new technologies to improve efficiency and quality.
• Performance Monitoring: Evaluate staff performance and provide necessary feedback.
• Emergency Response: Develop plans for production-related incidents to minimize operational impact.

APPLY NOW!!!

• With at least 3 years of Food Manufacturing/Production/Food & Beverage experience in a similar capacity.
• Extensive knowledge of Chinese cuisine and SFA standards.
• Willingness to work long hours and on holidays.
• Possession of a Basic Food Safety and Hygiene Certificate.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

We are partnering with a prominent multinational financial services company in Singapore to fill a role dedicated to providing comprehensive corporate secretarial support, aimed at strengthening the effectiveness and efficiency of the Group Secretariat function.

Job Responsibilities:

• Maintenance of records, registers and other relevant documents required by applicable regulations and guidelines.
• Compiling meeting materials and attending to all meeting-related logistics.
• Attending to logistics and arrangements for board and shareholder meetings.
• Updating of statutory registers, corporate information and Secretariat records.
• ACRA filings for group companies.
• Drafting Board and Board Committee minutes and resolutions in writing.
• Assisting in the preparation of AGM, Annual Reports and Letter to Shareholders.
• Responding to director / shareholder/ stakeholder queries.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Performing any duties and responsibilities as may be assigned from time to time.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Job Requirements:

• At least 5 years of corporate secretariat experience in a publicly listed company, ideally within a financial institution or a reputable organization/service provider.
• Solid working knowledge of the Companies Act, SGX-ST Listing Rules, and the Code of Corporate Governance (CG); familiarity with CG guidelines and MAS regulations is highly preferred.
• Detail-oriented and well-organized in documentation and record-keeping.
• Ability to work independently while collaborating effectively to achieve departmental goals.
• Excellent interpersonal skills.
• Proactive and committed to meeting timelines and completing tasks effectively.
• Adaptable and open to new responsibilities and challenges as they arise.
• Demonstrates high integrity, accountability for work, and a positive attitude toward teamwork.
• Shows initiative in improving existing processes and is flexible in adapting to change.

(Open to Senior Treasury Execxutive / Analyst candidates!)

Overview

The role holder, reporting to the Financial Controller, is

• To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.
• To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

Requirements:

- Degree in Accountancy or Finance

- Min 3 years of Corporate Treasury experience; with some audit expsoure preferred.

- Senior accountant with Treasury experience are welcome to apply.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our Client is in the Aerospace Industry. Due to their current expansion plan, they are looking for an Operation Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Lead the operations team to meet KPIs in HSE, Quality, Delivery, Cost, and Productivity.
• Build and develop the team to ensure consistent and improved performance year-over-year.
• Foster a proactive HSE culture and drive safety improvement.
• Optimize resources to achieve KPIs in safety, quality, sales, WIP, expenses, and productivity.
• Ensure equipment availability through Total Productive Maintenance.
• Manage headcount, skill development, recruitment, and succession planning.
• Mentor the team to build a high-performance culture.
• Any ad-hoc duty as given

Requirement

• Min Degree/Master in Manufacturing, Aerospace or Engineering
• Min 6 – 8 years of experience in Manufacturing, Operation and Management (direct and indirect reports)
• Good knowledge in Lean Manufacturing and Six Sigma / Value Stream
• Deep knowledge and experience in operations management in Aerospace, oil & gas or equipment manufacturer.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Description & Requirements

Position Summary: As a Restaurant Manager for our Chinese restaurant, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer satisfaction, and managing a team of staff members. This role requires a commitment to working on weekends and public holidays to maintain smooth restaurant operations during peak periods.

Key Responsibilities:

1. Operational Management:

· Ensure the smooth day-to-day operations of the restaurant.

· Oversee staff scheduling, including weekend and public holiday shifts.

· Monitor and maintain high standards of food quality, service, and cleanliness.

· Manage inventory levels and order supplies as needed.

2. Customer Service:

· Provide excellent customer service and ensure a positive dining experience for all guests.

· Address customer feedback and concerns promptly and professionally.

· Train and supervise staff to deliver outstanding service.

3. Staff Management:

· Recruit, train, and develop restaurant staff, including servers, kitchen staff, and support staff.

· Conduct regular performance evaluations and provide coaching and feedback.

· Create and maintain a positive and motivated work environment.

4. Financial Management:

· Monitor and manage restaurant expenses, including labor and food costs.

· Prepare and manage budgets, financial reports, and forecasts.

· Implement strategies to increase revenue and profitability.

5. Menu and Quality Control:

· Collaborate with the chef to develop and update the restaurant's menu.

· Ensure consistency in food quality, presentation, and portion sizes.

· Conduct regular quality checks and address any issues promptly.

6. Health and Safety:

· Ensure compliance with all health and safety regulations and food safety standards.

· Conduct regular inspections to maintain a safe and clean dining environment.

· Train staff on safety protocols.

7. Marketing and Promotion:

· Develop and execute marketing strategies to attract and retain customers.

· Plan and organize special events, promotions, and marketing initiatives.

· Engage with the local community to build the restaurant's reputation.

8. Administrative Tasks:

· Handle administrative duties, including payroll processing, record-keeping, and reporting.

· Manage reservations, customer inquiries, and booking arrangements.

· Maintain accurate records of sales and expenses.

Qualifications:

· Proven experience as a Restaurant Manager, preferably in a Chinese restaurant or a similar dining establishment.

· Strong leadership and interpersonal skills.

· Excellent problem-solving abilities and the ability to handle challenging situations calmly and professionally.

· Familiarity with restaurant management software and financial tools.

· A passion for delivering exceptional customer service.

· Flexibility to work on weekends and public holidays as needed to support restaurant operations.

EA License ID :18C9520

EA Registration ID :R1765753

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Roles & Responsibilities

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, managing staff, and maintaining the overall quality of service. This role requires strong leadership skills, a customer-oriented mindset, and the ability to manage financial aspects of the restaurant effectively.

Job Description:

Operations Management:

- Oversee the day-to-day operations of the restaurant, including opening and closing procedures.

- Ensure compliance with health, safety, and sanitation standards.

- Monitor inventory levels and order supplies as needed.

- Coordinate with kitchen staff to ensure timely and accurate food preparation.

Staff Management:

- Recruit, hire, train, and supervise restaurant staff.

- Schedule shifts and manage labor costs.

- Conduct regular performance reviews and provide ongoing training and development.

- Foster a positive and inclusive work environment.

Customer Service:

- Ensure high levels of customer satisfaction by providing excellent service.

- Handle customer complaints and resolve issues promptly and effectively.

- Monitor online reviews and feedback, and implement improvements as needed.

Key Requirements:

- Extensive (10+ years) in international restaurant concepts

- Proven pre-opening experience and knowledge to work seamlessly with the Directors to successfully plan and manage the pre-opening of a new restaurant

- Previous working experience with WILD HONEY - this is critical as our business is highly complex and takes years to master

- Outstanding and proven guest relations abilities

- Able to manage difficult situations in the moment and when they arise

- Outstanding and proven communication skills with excellent English in both verbal and written form

- Operations knowledge and ability to manage the day-to-day functioning of the restaurants

- A high level peerless individual to partner to the Directors to help oversee and manage the operations (see below)

- Detailed working knowledge of REVEL POS System, RESERVATIONS, YIELD MANAGEMENT including menu programming and back-end reports

- Proven ability to manage and meet company goals and financial targets

- Willingness to work weekends, evenings and PH

- Able to build long term relationships with staff and guests and build up a loyal client base

Note:

Due to manpower constraints, only shortlisted candidates will be contacted.

• Operational Management:Oversee daily operations of food and beverage service.
  Ensure adherence to health and safety regulations.
  Maintain cleanliness and organization in food and beverage areas.
  
• Staff Management:Recruit, train, and supervise staff, including servers, bartenders, and kitchen personnel.
  Conduct performance evaluations and provide feedback.
  Schedule staff shifts and manage payroll.
  
• Menu Planning:Develop and design menus in collaboration with chefs.
  Ensure the menu meets customer preferences and dietary needs.
  Monitor food presentation and quality.
  
• Inventory Control:Manage inventory levels and order supplies as needed.
  Conduct regular inventory audits and control costs.
  Negotiate with suppliers for pricing and quality.
  
• Customer Service:Ensure high levels of customer satisfaction.
  Address customer complaints and feedback promptly.
  Implement service standards and training for staff.
  
• Financial Management:Prepare and manage budgets for food and beverage operations.
  Analyze financial reports and make data-driven decisions.
  Implement cost control measures to maximize profitability.
  
• Marketing and Promotion:Develop promotional campaigns to attract customers.
  Collaborate with marketing teams for events and special offers.
  Monitor industry trends and competitor offerings.
  
• Event Planning:Coordinate food and beverage services for events and banquets.
  Work with clients to customize menus for special occasions.
  Manage logistics for catering and event execution.
  

As a Restaurant Manager, you will be responsible for ensuring the smooth and efficient operation of the restaurant, maintaining high standards of food quality and service, and maximizing revenue and profitability. Your role involves managing staff, handling customer inquiries and concerns, and implementing policies and procedures to achieve operational excellence.

Roles & Responsibilities

Job Scope:

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Working Hours: 6 days work week

Duties and Responsibilities:

• Schedule shifts and manage staff attendance.
• Conduct performance reviews and provide constructive feedback.
• Prepare and manage the restaurant’s budget.
• Analyze sales and revenue reports to forecast future sales trends.
• Develop and implement marketing strategies to attract new customers.
• Coordinate promotional events and special offers.
• Engage with local community and businesses to build partnerships.
• Streamline processes to improve efficiency and reduce wait times.
• Implement and monitor standard operating procedures (SOPs) to ensure consistent quality.
• Conduct regular health and safety training sessions for staff.
• Handle emergency situations, including accidents and food safety issues.
• Monitor supply chain to avoid disruptions and ensure timely delivery of goods.
• Implement and oversee the use of new technologies for improving operations.
• Train staff on the use of technology tools and systems.
• Ensure all necessary licenses and permits are up to date.
• Maintain accurate and organized records for audits and inspections.
  

Overview
We are seeking an experienced and dynamic Manager to oversee the daily operations of our central kitchen, food court outlets, and Korean BBQ restaurant branches. This role requires a deep understanding of Traditional Chinese Cuisine, Korean BBQ operations, and the challenges of managing high-quality dining experiences in a fast-paced environment. The ideal candidate has a background in Traditional Chinese Cuisine, making them a rare and valuable asset to our team. Due to the specialized skill set required, this role is anticipated to be challenging to fill.

Key Responsibilities

1. Central Kitchen OperationsOversee day-to-day operations, ensuring efficient preparation, quality control, and inventory management.
   Ensure that food production meets quality, taste, and safety standards, with a particular emphasis on Traditional Chinese Cuisine.
   Streamline production processes to enhance efficiency while minimizing waste.
   Manage logistics, supply chain, and procurement in coordination with vendors, especially for hard-to-source ingredients.
   
2. Food Court and Restaurant OperationsSupervise daily operations across multiple food court locations and Korean BBQ restaurants, maintaining high standards in food quality, customer service, and cleanliness.
   Develop and enforce operational SOPs to ensure a consistently excellent guest experience.
   Conduct regular site visits, audits, and quality control checks to ensure that all locations adhere to corporate standards.
   
3. Team Leadership & DevelopmentLead, train, and motivate a diverse team, including chefs, kitchen staff, service staff, and managers.
   Facilitate cross-training initiatives to enhance team versatility and capability in both Traditional Chinese and Korean BBQ cuisines.
   Implement performance management systems to track, evaluate, and enhance employee performance and productivity.
   
4. Customer Service & Quality AssuranceEnsure the highest standards of food quality, safety, and service, creating memorable dining experiences for all guests.
   Address and resolve customer complaints promptly, enhancing satisfaction and loyalty.
   
5. Financial & Budget ManagementMonitor budget, costs, and financial performance across all operations, implementing cost-saving measures while maintaining quality.
   Conduct P&L analysis, forecast budgets, and identify areas for revenue enhancement.
   Prepare monthly performance reports for the senior management team.
   
6. Strategic Planning & Process ImprovementDevelop strategic initiatives to improve operational efficiency, customer satisfaction, and market competitiveness.
   Collaborate with culinary teams to introduce seasonal or promotional dishes, catering to the demands of Chinese and Korean BBQ cuisines.
   Ensure compliance with all local regulatory and health standards, including regular audits and adherence to safety protocols.
   
7. Hiring & Talent AcquisitionParticipate in the recruitment process to attract talent with expertise in Traditional Chinese Cuisine and Korean BBQ.
   Work closely with HR to identify recruitment needs, develop job descriptions, and define candidate profiles that meet the company's requirements.
   

Qualifications & Experience

• Diploma or Bachelor’s degree or related field (or equivalent work experience).
• Minimum of 5-7 years of experience in a managerial role within the food and beverage industry, with a strong focus on Traditional Chinese Cuisine and Korean BBQ.
• Proven experience in central kitchen operations, food court management, and upscale restaurant operations.
• Exceptional knowledge of Traditional Chinese culinary techniques, ingredients, and preparation methods.
• Strong familiarity with food safety standards, health regulations, and compliance requirements.
• Bilingual Proficiency: Must be able to read, write, and communicate effectively in both English and Chinese to collaborate seamlessly with the management team based in China.
• Cross-cultural Communication Skills: Ability to communicate effectively and adapt to the needs and expectations of both local and China-based stakeholders.

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Management of Team Members

Housekeeping

• Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences
• Writing and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team members
• Sourcing, recruiting and selecting of suitable housekeeping team;
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Culinary/ Meal-Planning

• Train and develop the Culinary team in proper procedures and appropriate performance of duties
• Reviewing of menus or recipes for owner’s approval
• Sourcing, recruiting and selecting of suitable culinary team
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Private Collections

• Assist in maintenance of private collections such as artworks and jewelry which include records updating

Vendor Management

• Scheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etc

Events/ Activities Planning & Execution

• Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements; door gifts and wines (as and when required)

Requirement:

• Minimum 8 years’ experience
• Vendor and project management skills
• Proficient in MS Office applications
• Pleasant personality with excellent interpersonal skills and a strong team player
• Experience in delivery of a discreet, confidential and unobtrusive service yet maintaining the fine etiquettes to represent the household
• Ability to anticipate others’ wishes and adapt accordingly
• An eye for detail with keen interest in antiques, fine wine and flower arrangement
• Self-demand for high standard

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Job Description

• Responsible for full set of accounting & finance related responsibilities.
• Some production accounting experience for costings purposes would be advantages. Highly suitable for accountants looking for production related experience as well as looking to develop leadership skills.
• Basic consolidation and reconciliation of accounts, prepare accurate and timely month end closing reports and necessary schedules.
• Some HR, IT and Administration experience, will be coupled with the role and able to think strategically to work the team and the Director to formulate growth plans for the company.
• Work closely with external auditors, bankers, regulators and stakeholders.
• Able to work independently and ability to translate various business and functions into an evolving accounting view, like investments to cash flows, inventory and production related overviews.
• Strategic thinking with a Team player attitude and be the expert of the Microsoft Navision system and develop relevant users including production modules.

Job Requirements

• Candidate must possess at least a Bachelor's degree / Professional Degree in Accountancy and a great passion for reconciling accounts, analysis for organizations financial transactions. Have leadership abilities and looking to grow and develop qualities of supporting a team in global business environment.
• At least 5 years of direct working experience in the related field is required for this position. Excellent EXCEL skills and ability to do production costing models to budgeting & forecast.
• Those having experience in Administration & HR or some experience in sourcing and generating POs for purchasing, will be a high advantage, else having a high appetite in gaining knowledge especially in the HR scope of a production orientated organization.
• High proficiency in Microsoft Navision is preferred, operate accounting information systems efficiently and effectively. Have the ability to be lead user of system and develop and guide supporting colleagues on the financial elements.
• Participate in budgeting / forecasting activities and providing accurate and timely tax / financial reports to relevant authorities.
• Great attitude team player and personality to be groom for leading expertise, well organized multi-tasker, fast learner with great detailed orientation, great drive of independence and pleasant personality to work across the young team. Other ad-hoc duties as required with an entrepreneur spirit to take on new tasks and challenges.