Total 270 Director/C-Level service operations manager job vacancies in Others category in Singapore

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

OVERVIEW:

The Operations Director is overall responsible for overseeing the successful running of the Domestic / Cross Border Transport Operations of the company, which includes Air and Ocean Freight operations.

ESSENTIAL FUNCTIONS :

· Provide leadership & decision making to the operations departments

· Setting of goals & objectives for operations and product to achieve annual volume growth targets in conjunction with sales and participates in company marketing and sales efforts

· Manage the integration & implementation of new structures developed in operations

· Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment

· Ensure all transports are carried out within predetermined cost and security standards and perform annual service and cost reviews to ensure we meet market requirements

· Ensure the operations departments adhere to all quality requirements e.g. operational compliance & certifications, ISO, Bizsafe Star, etc. and work with Finance to adhere to financial compliance requirements

· Prepare monthly reports relating to productivity, profitability, compliance etc.

EDUCATION AND EXPERIENCE:

· A Diploma / Advance Diploma / BSc. degree in business and supply chain preferred or their equivalent.

· 10+ years of air and ocean freight products

· Highly motivated leader who is assertive and adept at working in a competitive, challenging and fast-paced work environment

· Results oriented

· Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations

· English advanced proficiency (written and speaking)

· Cargowise system, Advance Microsoft Excel & PowerPoint skills

· Willing to travel occasionally

SUPERVISORY RESPONSIBILITIES:

· Conduct performance evaluation for direct reports

· Recommend hiring, firing and promotion

· Identify and resolve departmental personnel issues

· Ongoing coaching and mentoring of staff to develop skills to the highest level

· Drives alignment & builds the team

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Adhere to the Company HR Policy, the Code of Business Conduct and departments' policies, processes & procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

- Ensuring of monthly hosting of events planning

- Liaison with the stage manager on the details

- Overseeing the operations and pre-event planning process

- Knowledge of events preparation and actual day operations

- Rectification of any problems that arise

- Good in problem solving and handling of situations

Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty.

Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more. Creators of the world’s largest lounge membership program, Priority Pass provides access to an extensive global lounge and partner network.

Using their expertise and products to craft customer experiences. Collinson’s range of services helps global brands acquire, engage, and retain choice-rich customers.

Airport Dimensions Overview

Airport Dimensions want travellers to value their time at the airport. They continuously seek ways to open new dimensions in customer engagement - using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, from convenient food ordering to contactless collection of duty free, Airport Dimensions help improve the travel experience while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive.

Airport Dimensions has a rapid growing network of locations at the world’s leading airports across the United States, United Kingdom, Middle East & Asia Pacific. Under our brands The Club, Club Aspire, Chase Sapphire Lounge® by The Club, No 1 Lounges and sleep ’n fly, Airport Dimensions provides award-winning hospitality services tailored to the specific needs of passengers and has developed value-added experiences for over 50 airport and airline partners.

Purpose of the job:

• The Director, Operations Asia Pacific establishes and drives the guest experience vision, mission, and corporate strategy across AD’s global network of airport experiences. Leading a team of partners, the position oversees AD’s ambition to expand within the region delivering the guest experience and operational efficiency needed to operate a successful lounges network.
• The Director, Operations Asia Pacific is responsible for senior level management of AD’s third-party providers ensuring we are optimizing operational capabilities, fiduciary requirements and delivering on required SLAs.
• This position is responsible for development and oversight of a regional operating budget in excess of $10m (£8M) per annum. The role will be responsible for establishing improvements in operational performance leading to appropriate customer satisfaction, in-lounge staff engagement and collaboration and improved EBITDA.
• Together with other senior internal and external management, the Director will focus on issues of major significance, setting company goals and developing business strategies, often requiring coordination and collaboration across business units.
• The Director, Operations Asia Pacific is a pivotal position that will facilitate the development of AD’s interests in the region, compliantly, profitably and sustainably setting new standards in a new markets which benefit both AD and shareholder value.

Key Responsibilities:

• Overview the operations of partner entities establishing best practices commensurate with AD operating procedures developing consistency within a global portfolio of operating lounge businesses.
• Work with and influence partners to define guest experience and operations strategy, structure, and processes.
• Review how global systems, tools and other AD propriety material can be best utilised within the region building operational project plans to implement the same within partner organisations.
• Review, develop and implement appropriate training regimes that ensure there is business compliance in all areas that also looks to promote a positive guest and colleague experience within our operating entities.
• Negotiate, manage, monitor and evaluate third-party provider relationships leveraging AD’s global network expansion.
• Set comprehensive goals for operational performance growth and improvement within partners SLA’s that will be monitored and reported against at multiple levels within the stakeholder structure.
• Oversee operations and guest experience financial strategy and ensure budgets and financial allocations are aligned to operational strategic priorities.
• Manage the quarterly and annual budgeting process and P&L responsibilities.
• Monitor performance to proactively identify efficiency issues and propose solutions.
• Working with the AD global team establish operational benchmarks and resources needed to achieve strategic goals, proactively driving improvements as necessary.
• Monitor and report customer engagement performance ratings and implement strategic plans for improvements across AD network. Play an active role in proposition evolution including menu development and use of technological enhancements that will improve GX and operating efficiency.
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Work with third-party providers to identify opportunities to support AD’s commitment to sustainability within our operation and guest experience.
• Position will be required to travel within the Asia Pacific Region and globally as required to support AD interests both locally and internationally.
• Director, Operations Asia Pacific will be responsible for developing, gaining approval for and implementing an appropriate structure that will drive the company ambition to grow in the region supporting global ambitions to become the world leader in the sector.
• Overall, this role will initially undertake a root and branch review of the existing business entities and new ones that will come on stream during the course of the next trading period. This review will develop an operational plan that will establish AD within the region compliantly, profitably and sustainably.

Knowledge, skills and experience required:

Must excel at strategic thinking, be open to new perspectives and better ways to do things

A creative visionary that can effectively put plans into action and manage innovation

A track record of successful financial operations management

Executive-level communication and influencing skills with the ability to resolve issues, build consensus among groups of diverse internal/external stakeholders, and have proven skill in negotiating and mediating conflict

A minimum of 7 years’ experience in a senior leadership role with hospitality operations and guest experience responsibility

Excellent judgement and creative problem-solving skills including negotiation and conflict resolution skills

Energetic, flexible, collaborative, and proactive; a leader who can positively and productively impact both strategic and tactical initiatives

Comfortable working in a matrix international management structure

Excellent decision-making skills with the ability to delegate tasks appropriately

Critical thinker with ability to multi-task and balance conflicting priorities

A natural inclination for solving complex problems, implementing solutions and driving change.

Person Specification:

The Director, Operations Asia Pacific Region is an exemplary leader with superb business acumen and a sound understanding guest experience and operations delivery. They are strategic with a focus on detail and turn strategic vision into operational and financial success. They have exceptional communication skills and recognize and demonstrate the value of each individual team member and the importance of a strong team. The Director has the ability to quickly adapt to new responsibilities and situations. A leader who can navigate the situation with professionalism and identify solutions to problems quickly. Finally, a leader who is ambitious and creates pathways for succession in order to progress to new more senior roles within the organisation.

Make an Impact by

To lead and manage the GPU Infrastructure-as-a-Service (IaaS) platform. This role will oversee the GPU infrastructure, storage infrastructure and associated services, ensuring seamless integration and operation.

Infrastructure and Resource Management:

• Manage the maintenance and operations of Data centre with liquid cooling setup that hosts the GPU cloud.
• Optimization of GPU infrastructure and associated hardware.
• Optimize resource allocation to meet the performance requirements of both data centre operations and cloud hardware operations, as well as cost-effectiveness goals.
• Lead the operations team to ensure compliance to the SLA needs of customers and the product.
• Enhance system scalability and reliability through automation and continuous improvements. Enforce industry-standard operational process with reference to standards like ISO 27001 or equivalent in the data centre and cloud operations

Operational Excellence:

• Handle general incidents, including operations management and escalation management across the AI cloud product.
• Develop and implement operational strategies to ensure the reliability and efficiency of our GPU Cloud infrastructure.
• Collaborate with other departments to streamline processes, enhance customer experience, and meet service level agreements.
• Support services and improve the lifecycle of GPU cloud hardware and the data centre environment with monitoring, logging, and alerting through deployment, operation, and refinement.
• Establish Ops systems/processes (SOPs, EOPs etc) and to manage daily operational issues.
• Possess strong operational management skill set, which involves organising the internal cross functional teams and external vendors to ensure an efficient and resilient ops setup.

Team Management:

• Build and lead a high-performing operations team to foster a culture of innovation, collaboration, and continuous improvement.
• Set clear goals and objectives, mentor team members, and drive professional development initiatives.
• Oversee resource management and allocation to optimize team productivity and effectively meet operation goals.

Security and Compliance:

• Lead security incident management processes, focusing on identification, containment, and resolution of threats in the data center environment and GPU cloud hardware.
• Enforce best practices for security and compliance.
• Stay abreast of industry security trends and implement measures to safeguard customer data and platform integrity.

Skills for Success

• Proven track record of managing and escalating complex cloud and data centre infrastructure issues and leading operation teams.
• Experience in liquid cooling operations would be great
• Strong understanding of hardware infrastructure operation, security, management, and best practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to lead cross-functional teams.
• Proficiency in managing customer interactions and improving service delivery to enhance customer experience.
• Experienced in Linux and hypervisor administration for GPU infrastructure and cloud.
• Complex technical problem-solving with a proactive approach to system operation and optimization.
• Knowledge of storage technologies and experience in capacity planning, troubleshooting, and data protection.
• Experience in GPU and GPU infrastructure management, including configuration, monitoring, and performance.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

You will be reporting to a Senior Director, APAC Operations.

You will provides strategic leadership and direct innovations toward operating procedures, and organizational structures to support the manufacturing plan for Singapore Operations. You are responsible for shipments more than $1B revenue with direct and indirect reports of more than 300 employees.

You will be expected to collaborate with global business partners to work toward common platforms, methods and systems. You will have leadership responsibilities to drive a lean continuous improvement culture leading to quality improvements, cycle time reductions, safety improvements, cost and waste reductions, inventory reductions, supplier development and shipping performance.

Your Responsibilities:

• You will demonstrate business leadership throughout the organization to create and achieve strategic goals for the operation. Develop a Strategic Manufacturing and Operations Plan that supports productivity and financial goals.
• Responsible for improving regarding costs, quality, delivery, cycle time and asset management through Lean practices.
• Deep manufacturing process knowledge in engineer to order environment Electronic Assembly
• Experienced in Manufacturing Engineering
• Successful record of capacity planning and management
• Passionate about quality systems management
• 7+ years of experience developing expense and capital budgets and managing financial performance.
• Manage all issues associated with facility operations, maintenance, and Rockwell Automation's presence in the local community
• Ensures familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct and Ethics, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, security, quality and environmental), and functional policies published within Rockwell Automation.
• Creates, motivates and leads cross-functional teams across the organization to achieve the objectives of the company.
• Fosters culture of teamwork which values employee engagement among diverse workforce within the facility and the business as a whole
• Lead systemic approach to workforce planning and succession planning, including identification and development of top talent

The Essentials - You Will Have:

• Bachelor's degree or equivalent relevant experience
• Legal authorization to work in the Singapore is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Minimum 10 years of varied management experience in production operations at manufacturing facilities, including responsibility for multiple teams within operations - materials planning, scheduling, and inventory management
• Experience with global operations / Lean Certifications
• SAP experience
• Experience in industrial/electrical equipment manufacturing Electronic Assembly Manufacturing
• ERP experience

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Onsite

Responsibilities:

Project Oversight

• Oversee the planning, execution, and completion of building/critical facilities power management construction projects.
• Manage project planning, cost control, scheduling, and documentation.
• Ensure all projects meet safety compliance, are delivered within budget, and are signed off by clients.
• Liaise with internal and external stakeholders to maintain strong relationships and address project requirements.
• Resolve operational and technical project issues promptly to prevent disruptions.

Resource and Cost Management

• Monitor and improve the operational systems, processes, and infrastructure to ensure smooth functioning and efficiency across all areas of the organization.
• Ensure that building/facilities management operations run efficiently, meeting both the immediate and long-term goals.
• Develop and implement operational strategies that align with the organization's business goals.
• Create and execute plans for managing day-to-day operations, including resource allocation, staffing, logistics, and workflow processes, ensuring optimal utilization to meet project deadlines and quality standards.

Safety and Compliance

• Maintain a safe and clean worksite environment, complying with ISO and OSHA standards.
• Prioritize workplace safety and cleanliness, handling emergencies and incidents effectively.
• Address operational issues, including facility management problems, supply chain disruptions, or technical challenges, ensuring minimal disruption to the business.
• Respond to crises (e.g., system failures, accidents) promptly and develop contingency plans to prevent recurrence.

Operational Excellence

• Develop strategies and metrics to ensure team performance aligns with company standards.
• Manage logistics to ensure accurate delivery and accountability of materials.
• Track project developments through detailed documentation of processes and milestones.
• Stay informed on industry trends and best practices, integrating them into operations.
• Develop and manage operational budgets for multiple projects and departments, ensuring that cost control measures are in place.
• Continuously assess costs, identify potential savings, and maintain financial discipline while meeting the project requirements.
• Provide leadership, mentorship, and direction to cross-functional teams, ensuring that employees are motivated, trained, and supported in their roles.
• Foster a culture of continuous improvement and collaboration across departments.
• Regularly report on operational performance to senior management, highlighting achievements, challenges, and improvement opportunities.

Requirements:

• Tertiary Degree in a Construction/Building/Project Management/Electrical or Mechanical Engineering related field with at least 10 years of working experiences in the Construction projects.
• Good knowledge in Electrical (LV & HV) & Mechanical, knowledge in building/ critical facilities Power management, uninterruptible power supplies or standby generators are essential.
• A strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Capable of managing & coordinating sub-contractors/ suppliers/ vendors both on & off site to meet project deadlines.
• Exceptional leadership and people management skills.
• Sound knowledge of Project Management procedures.
• Ability to travel across the region (when required).

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

About the Job

The Managing Director will be responsible for overseeing the day-to-day operations of the company, developing and executing business strategies, and ensuring the overall growth and success of the organization. This role requires strong leadership, strategic thinking, and the ability to drive a high-performance culture. The ideal candidate will be a seasoned leader with extensive experience in operations management, project management, and compliance, capable of driving efficiency and fostering a culture of excellence.

Key Responsibilities:

• Accountable for developing and executing a strategic plan to significantly grow the business, delivering tangible and measurable outcomes in line with the company's overall objectives.

• Build a positive relationship with stakeholders to grow the technical capability for technology commercialisation.

• Interface and build sustaining relationships with all levels of staff and external stakeholders.

• Manage and develop a diverse team of employees and strategic partners to provide commercial and technological expertise across industries and sectors.

• Demonstrate excellent skills at negotiating business deals including license deals, agreements, term sheets, and other business collaboration.

• Confidently lead internal and client meetings, offer knowledgeable observations and suggestions; establish credibility by insights shared; encourage and motivate others to communicate ideas.

• Drive continuous improvement initiatives across operations to enhance efficiency, productivity, and quality.

• Oversee the planning, execution, and delivery of all projects, ensuring they are completed on time, within scope, and budget.

• Ensure all operations adhere to local, regional, and international regulatory requirements and industry standards.

• Develop and manage the operations budget, ensuring efficient allocation of resources.

To be successful in this role, an ideal candidate shall meet the following expectations:

• Strong financial acumen and background in Life Science or Venture Capital

• Visionary leadership

• Effective management and delegation

• A hands-on person who is detailed and result-oriented

Qualification & Requirements

• A good degree in Life Science, Business/Business Administration, Economics, Commerce, Finance, Management or other relevant field from a leading university.

• 15+ years of relevant working experiences in a senior management position in one or more of the following: Venture Capital, Business development/management/administration, investment facilitation, corporate finance or related areas.

• Entrepreneurial drive and demonstrated track record of work on issues related to enterprise development, e.g., Professional experience with a seed fund, business accelerator, or SME support organizations.

• Experience in creating public and private partnerships at national and international levels.

• Strong set of personal values including integrity, honesty and service orientation.

• Proven ability to lead, inspire, coach and develop the team, including people from different backgrounds and culture.

• Practical experiences in piloting, implementing, scaling up ideas/solutions.

• Strong analytical capability, with financial analysis and financial modelling skills.

• Self-motivated individual and able to work under tight deadlines in a dynamic environment with competing demands for resources.

· Lead day-to-day operations

· Develop budgets and financial plans to achieve profitability goals

· Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently

· Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters

· Collaborate with marketing teams to promote company’s services and products

· Translates company's strategic plans into operational plans

· Defines KPI to monitor operational success

· Key interface with clients for the operations team and ensures clients requirements are met in a timely manner

· Develops and manages budget planning to minimise operations expenditure

· Stays up to date to technological changes within the industry

· Develops leadership training programs to increase operational effectiveness

· Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects

· Works closely with other departments

· Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company

· Assists top management in setting goals

ROLE OVERVIEW

The Group Operations Director at Mandala Club is responsible for managing and overseeing the daily operations, business initiatives and projects which entails close collaboration with both internal and external stakeholders, in consultation with direct supervisor. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

KEY OBJECTIVES & DELIVERABLES

Strategic

● Act as the strategic support to the COO, in executing the day-to-day business operations, implementation of initiatives, brainstorming and achieving business goals.

● Lead on strategic planning & business development for Apex Retail which aims at driving incremental revenue, expense management and operational efficiencies.

● Explore and develop new business opportunities along with the COO, through conducting active market research and brainstorming with various stakeholders.

● Liaise with internal stakeholders to establish close synergy and collaboration which leads to more efficient operations and revenue opportunities.

Business Development and Financial

● Support the COO on brainstorming, planning, presentation and execution of business operations initiatives and projects, which entails project management and coordination with various stakeholders.

● Work with COO and Department heads to set strategic business goals and workplan for each department to dovetail with the company’s overarching goals.

● Works with the COO to formulate short- and longer-term business plans and performance targets/indicators for the respective department, to achieve optimal operational efficiency, cost savings and guest satisfaction.

● Perform financial analysis and business reporting to facilitate business decisions.

● People and Cross Departmental Functions

● Work closely with the Sales and Marketing Departments in planning, developing, implementing, and evaluating advertising, marketing strategies, and trade promotion programs to achieve revenue growth.

● Provide leadership guidance, development and coaching to team members and encourage individual development especially amongst Direct Reports.

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

We are seeking a committed individual to join the equities operational team to support the daily reconciliation process and operational control reporting. The candidate needs to be attentive to details with data integrity mindset who thrives off learning new skills and challenging yourself in operational efficiency area.

Job Responsibilities

The incumbent will be responsible for:

• BAU processes are timely performed, ensuring daily reconciliation are duly processed, resolved, and escalate recon breaks in a timely manner.
• Ensure accuracy and meticulous in daily processing of records and updates.
• Provide administrative support, documentation, collateral management, and statistics collation.
• Liaise with different stakeholders in supporting the daily operational activities and collaborate with various stakeholders for projects and business initiatives.
• Identify opportunities for process improvements or automation and controls to achieve operational workflow and service efficiency.
• Subject matter expertise on Listed Derivatives and OTC Leverage Forex products, trade lifecycle events and front-to-backoffice processing.
• RCSA (Risk Control Self-Assessment) action plan monitoring and reporting and CSA sampling
• Exchange Clearing activities are performed in accordance with local regulatory requirements.
• Well verse in regulatory reporting, HKEX LOP, SGX PCS, CFTC & CME large position reporting, etc.
• Perform any other responsibilities/tasks as assigned by the Management from time to time.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Minimum degree or its equivalent qualification
• Ideally 10 years in industry experience with minimum 3 years of experience into the manager role.
• Derivative Back office system knowledge
• Exchange clearing system and regulatory knowledge
  Futures industry knowledge
• Good MS Excel /office skill
• Good interpersonal and communication skills
• Familiar with project management and implementation requirement
• Problem solver and equipped with an analytical mind to diagnose issues and ability to think-of-box solutioning is paramount.
• High sense of urgency and dedication to efficiency
• Strong communication, interpersonal and good organizational skill
• Team player, independent, resourceful and able to work well under pressure in a fast-paced environment.
• Keen attention to detail with accountability mindset
• Risk control mindset
• High sense of urgency and dedication to efficiency with process transformation mindset

Assistant Director (Legal Service), Local Statutory Board.

Responsibilities:

We are looking for dynamic Legal professionals to join one of Singapore's fastest involving Statutory Board that is making waves and impacting lives in the local community scene.

If you are passionate in serving the local community and wants to be part of the winds of change that is sweeping the grassroots scene through your contribution in the legal fraternity, then this is the career opportunity for you.

Selected candidate will be part of the Board's Legal Division. Selected candidate will provide legal advice and support to PA's Divisions and Grassroots Organisations (GROs) in all aspects of its functions and duties including:

(a) Working with senior management to develop and implement policies and actions;

(b) Drafting of regulatory instruments such as legislations and subsidiary legislations under the purview of PA;

(c) Providing legal advice and interpretation with respect to various legislations administered by PA, as well as all other laws of Singapore as required by PA in the discharge of its duties and functions;

(d) Drafting, reviewing and providing sound legal advice on a broad range of legal issues;

(e) Drafting, vetting and advising on general corporate and contractual matters including, but not limited to, tender documents, Memorandum of Understanding (MOUs), tenancy agreements and other commercial documents;

(f) Developing and setting in place internal legal processes and guidance for the various PA Divisions and GROs, including setting up a repository of legal advice rendered to PA;

(g) Advising and managing potentially contentious matters;

(h) Managing and liaising with external lawyers; and

(i) Undertaking such other tasks/projects as may be assigned from time to time.

Requirements:

(i) A law degree and be called to the Singapore Bar (or other commonwealth jurisdictions).

(ii) At least 4 years post-qualification experience.

(iii) Corporate work experience (especially in contract law) would be an advantage.

(iv) Versatile and self-motivated with strong analytical skills.

(v) Able and willing to multi-task and work well under pressure handling a wide range of legal work.

(vi) Good communication and interpersonal skills; the ability to write and reason clearly and compellingly is essential.

(vii) Team player who is also able to work independently with minimal supervision.

Interest applicants, please do apply here, thanks. Alternatively, you can send your updated CV to [email protected], attention Brendan (EA: R21100773) and we will try to get back to each and every applicant on the suitability of your profile.

An attractive remuneration and compensation benefits package awaits the successful applicant. More importantly, a career path that is impactful and rewarding. Thank you once again for your perusal.

• Manage deliverables while ensuring adherence to company and department policies and procedures relating to Client Operations and Transfer Agency such as NAV reporting, investor registration, dealing, investor reporting and cash.
• During Japanese business hours serve as a main contact for daily client inquiries from the client servicing desk at our parent company. Manage these queries to a satisfactory closure, or appropriately handed off to the source team, in line with Japanese client service expectations.
• Handle any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard in line with Japanese clients’ expectations.
• Support Client Operations and Investor Operations teams with their deliverables as per the need.
• Support teams and departments across locations, and direct reports with training and guidance on Japanese client servicing as per the need.  
• Foster a professional environment of encouraging personal and professional development.
• Foster collaboration across business units and regions to ensure we deliver against the highest standards in the industry in terms of Japanese client servicing.
• Support Client Operations and Investor Operations projects, initiatives, and risk mitigation within your team and across teams, encouraging participation, constructive feedback and idea generation from the team members.
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty.

Job Description:
We are seeking an accomplished and visionary Chief Operations Officer (COO) to oversee the company’s operational functions and drive strategic growth. The COO will work closely with the CEO and other executives to develop and implement plans that enhance operational efficiency, streamline processes, and support business objectives.

Key Responsibilities:

• Develop and execute operational strategies that align with the company's goals and vision.
• Oversee daily operations and ensure that business processes run smoothly and efficiently.
• Manage and mentor department heads to foster a high-performance management team.
• Establish and enforce policies that promote company culture and vision.
• Lead cross-functional projects and drive innovation to improve productivity.
• Monitor financial performance, set performance goals, and optimize resource allocation.
• Act as a key liaison with stakeholders to ensure effective communication and alignment.
• Identify and mitigate operational risks and ensure compliance with regulations.

Requirements:

• Master’s degree in Business Administration, Management, or a related field.
• Minimum of 15 years of experience in operations management, with 8+ years in a senior leadership role.
• Proven track record of successfully managing complex business operations.
• Strong leadership and strategic planning skills.
• Exceptional problem-solving and analytical abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in business strategy tools and high-level management software.

Benefits:

• Competitive salary.
• Comprehensive executive benefits package, including health insurance, paid leave, and retirement plans.
• High-impact role with the opportunity to shape the company's future.
• Access to exclusive leadership training and industry conferences.
• Collaborative and supportive executive team culture.

Overview:The Healthcare Operations Director is a key leadership role responsible for overseeing and optimizing the operational aspects of healthcare facilities or organizations. This position requires a comprehensive understanding of healthcare administration, strategic planning, and a focus on improving efficiency and quality of patient care.

Key Responsibilities:

Strategic Planning:Develop and implement operational strategies aligned with the overall healthcare organization's goals. Collaborate with executive leadership to ensure operational plans support the long-term vision of the healthcare facility.

Process Optimization:Identify and implement process improvement initiatives to enhance the efficiency of healthcare operations. Streamline workflows to reduce costs, enhance patient care, and improve overall operational effectiveness.

Resource Management:Oversee the allocation and utilization of resources, including staff, budget, and equipment, to ensure optimal efficiency and effectiveness. Monitor and manage staffing levels to meet patient care demands while maintaining cost-effectiveness.

Quality Assurance:Develop and implement quality assurance programs to ensure the delivery of high-quality patient care. Establish and monitor key performance indicators (KPIs) to track and improve healthcare outcomes.

Regulatory Compliance:Stay abreast of healthcare regulations and ensure that the facility complies with all relevant laws and accreditation standards. Collaborate with compliance officers to implement and maintain compliance programs.

Team Leadership:Provide leadership and guidance to operational teams, fostering a positive and collaborative work environment. Conduct regular performance evaluations, provide feedback, and support professional development.

Interdepartmental Collaboration:Collaborate with other departments, including clinical and administrative teams, to enhance communication and coordination of care. Foster a culture of collaboration to improve overall organizational performance.

Financial Management:Work closely with finance teams to develop and manage budgets for healthcare operations. Identify opportunities for cost containment and revenue enhancement.

Emergency Preparedness:Develop and implement emergency preparedness plans to ensure the healthcare facility can respond effectively to crises or disasters.

Overview:The Healthcare Operations Director is a key leadership role responsible for overseeing and optimizing the operational aspects of healthcare facilities or organizations. This position requires a comprehensive understanding of healthcare administration, strategic planning, and a focus on improving efficiency and quality of patient care.

Key Responsibilities:

Strategic Planning:Develop and implement operational strategies aligned with the overall healthcare organization's goals. Collaborate with executive leadership to ensure operational plans support the long-term vision of the healthcare facility.

Process Optimization:Identify and implement process improvement initiatives to enhance the efficiency of healthcare operations. Streamline workflows to reduce costs, enhance patient care, and improve overall operational effectiveness.

Resource Management:Oversee the allocation and utilization of resources, including staff, budget, and equipment, to ensure optimal efficiency and effectiveness. Monitor and manage staffing levels to meet patient care demands while maintaining cost-effectiveness.

Quality Assurance:Develop and implement quality assurance programs to ensure the delivery of high-quality patient care. Establish and monitor key performance indicators (KPIs) to track and improve healthcare outcomes.

Regulatory Compliance:Stay abreast of healthcare regulations and ensure that the facility complies with all relevant laws and accreditation standards. Collaborate with compliance officers to implement and maintain compliance programs.

Team Leadership:Provide leadership and guidance to operational teams, fostering a positive and collaborative work environment. Conduct regular performance evaluations, provide feedback, and support professional development.

Interdepartmental Collaboration:Collaborate with other departments, including clinical and administrative teams, to enhance communication and coordination of care. Foster a culture of collaboration to improve overall organizational performance.

Financial Management:Work closely with finance teams to develop and manage budgets for healthcare operations. Identify opportunities for cost containment and revenue enhancement.

Emergency Preparedness:Develop and implement emergency preparedness plans to ensure the healthcare facility can respond effectively to crises or disasters.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

RESPONSIBILITIES

• Oversee daily settlement operations, including Import/Export Bills, Loan Administration, and Trade Finance, supporting the Head of Department in managing these functions.
• Ensure timely and accurate processing, verification, and settlement of transactions, maintaining daily reconciliations of Nostro accounts.
• Collaborate with business and support units to resolve operational issues and uphold compliance with policies and regulatory standards.
• Manage Trade Finance and loan administration activities, including loan processing, rollovers, repayments, and SWIFT transactions.
• Ensure Operations Manual and regulatory reports are updated and maintain compliance with local and global reporting standards.
• Lead or support operational projects, process enhancements, and employee training initiatives.

REQUIREMENTS:

• Bachelor’s degree or higher, with at least 10 years in Treasury Settlement and team management experience.
• Proficient in Treasury, IEB, and loan products, with knowledge of SWIFT, local clearing systems, and regulatory requirements.
• Strong organizational and communication skills, attention to detail, and the ability to work independently.
• Proficiency in Mandarin is preferred for liaising with Mandarin-speaking stakeholders.

HOW TO APPLY:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Cesky Ong Zhi Rong (EA Personnel Reg. No. R24121422, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Cesky at [email protected] or 9061 0702 for a confidential discussion.

EA License No: 05C3451

EA Personnel Name: Cesky Ong Zhi Rong

EA Personnel No: R24121422

We are seeking a dynamic and results-oriented leader to take on the role of General Manager & Sales Director for our Maritime client in Singapore. This pivotal position combines strategic leadership of Maritime’s regional operations with hands-on responsibility for driving lifecycle sales and delivering exceptional customer service across Singapore and Southeast Asia.

Responsibilities:

• Oversee Maritime’s operations in Singapore and Southeast Asia, ensuring alignment with global objectives while driving financial performance, operational excellence, and regional business growth.
• Develop and implement tailored lifecycle sales strategies to address market needs, focusing on new installations, aftermarket growth, and long-term service agreements to support sustainable success.
• Build and maintain strong, long-lasting relationships with customers, partners, and key stakeholders across the region, ensuring satisfaction and loyalty throughout the lifecycle of Maritime’s products.
• Lead and mentor the regional sales and service teams, fostering a collaborative, high-performance culture that delivers ambitious sales targets, exceptional service delivery, and operational efficiency.
• Monitor market trends, customer dynamics, and competitor activities to identify opportunities for growth
• Represent as a trusted ambassador in Singapore and the broader Southeast Asia region, reinforcing the company’s reputation for quality, reliability, and service excellence.
• Ensure compliance with contracting standards, financial controls, and Anti-Bribery and Corruption (ABC) regulations, upholding ethical business practices and supporting sustainable growth.

Requirements:

• An accomplished leader with a proven track record in both sales and operational management, must be within the maritime or manufacturing sectors.
• Experience in lifecycle sales and aftermarket services
• A strong understanding of the Singaporean and Southeast Asia markets, you bring strategic insight, business acumen, and the ability to navigate complex market dynamics to drive sustainable growth.
• Strong understanding of the maritime supply chain, vessel management, port operations, and shipping regulations.

Job Description

We are seeking a highly skilled and strategic Chief Finance Manager to lead and oversee the financial operations of our organization. The ideal candidate will be a visionary financial leader, capable of driving organizational growth while ensuring financial stability and compliance.

Key Responsibilities

1. Financial Planning & Strategy:Develop and execute financial strategies to support business objectives.
   Prepare and manage budgets, forecasts, and financial models.
   
2. Financial Operations:Oversee accounting, taxation, and audit processes.
   Ensure accurate and timely financial reporting in compliance with statutory regulations.
   
3. Risk & Compliance Management:Identify financial risks and implement effective mitigation strategies.
   Ensure adherence to legal, tax, and financial regulations.
   
4. Leadership & Collaboration:Lead, mentor, and develop the finance team to achieve high performance.
   Collaborate with executive leadership to provide financial insights and recommendations.
   
5. Performance Monitoring & Reporting:Analyze financial performance and provide actionable insights to stakeholders.
   Present comprehensive reports to the executive team and board of directors.
   
6. Resource Allocation:Optimize the allocation of financial resources to maximize returns and efficiency.
   Drive cost control initiatives and operational improvements.
   

Qualifications and Experience

• Masters’s degree in Finance, Accounting, Economics, or a related field (MBA Prefered).
• Professional certifications such as CPA, CFA, or CMA are highly desirable.
• Minimum 10+ years of progressive experience in finance, with at least 5 years in a leadership role.

Key Skills:

• Strong analytical and problem-solving abilities.
• Proficiency in financial software and tools (e.g., SAP, Oracle, QuickBooks).
• Excellent communication and interpersonal skills.
• Proven leadership and team management capabilities.
• In-depth knowledge of financial regulations, risk management, and compliance.

• Oversee the Concierge team to ensure the highest quality of service experience to our tenants and guests while maintaining smooth operations.
• Lead and drive the team members to provide best in class service experiences everyday,
  consistently.
• Involved in operations and be accountable for the Concierge team’s service
  delivery, provides coaching and advisory to help team members deliver the expected
  service experience.
• Actively refine the service standards and SOPs; communicate and cascade to team
  members and our service partner to ensure they are adhered to.
• Manage performance of our service partner, be involved in selection and recruitment of
  new hires, conduct onboarding where required.
• Ensure counter coverage with review of in-house/outsourced team staggering rosters
• Support the building managers and other stakeholders e.g. asset management teams to
  meet tenants’ requests.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on
  the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with
  recommendations on improvements.
• Manage department’s budget and process purchase requisition, invoices, procurement as
  and when required.
• Any other duties as assigned to support smooth operations and uplift of customer
  experience.

Job Requirements:

• Minimum 10 years of concierge, hospitality, or service related experience, with at least 3
  years supervisory experience in leading a team.
• Proven record of being a role model in delivering high standards of service, with accolades
  or recognition.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Are you a passionate and experienced professional in the food production industry? We seek a dedicated Chief Operation Manager to lead our operations across multiple outlets, including our flagship dessert shop. This is an exciting opportunity for someone with a comprehensive understanding of a dessert shop's entire setup and a proven track record in managing operations effectively.

Key Responsibilities:

- Oversee and manage the daily operations of all outlets, ensuring efficiency and quality in all processes.

- Lead the opening of new outlets, from planning to execution, ensuring alignment with company standards and goals.

- Operated and maintained shop machinery, troubleshooting, and fixing basic machinery breakdowns to minimize downtime.

- Produce high-quality beancurd and other shop products, ensuring adherence to recipes and quality standards.

- Recruit, train, and manage staff to build a skilled and motivated team that aligns with our company values.

- Handle purchasing of materials both locally and overseas, ensuring cost-effectiveness and quality in supply chain management.

Qualifications:

- Minimum of 5 years of experience in the beancurd or related food production industry.

- In-depth knowledge of beancurd production processes and shop machinery operation.

- Strong technical skills with the ability to troubleshoot and repair basic machinery issues.

- Proven leadership abilities with experience in managing teams and operations across multiple locations.

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance,data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOpsautomation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning).
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics,Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance, data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOps automation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning.
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics, Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products
• Bachelor degree and above in Computer Science, Information Systems Management, or related fields.