Total 29,383 service operations manager job vacancies in Others category in Singapore

Job scope:

• Responsible for leading the staff in achieving the sales target and ensure that the daily operations run smoothly and efficiently.

• Recruiting, training, and supervising all bookstore staffs

• Manage store manpower, plan duty schedule and assign works to fellow staffs in accordance with operational requirements.

• Procure and source for Chinese books. Create and maintain data of Chinese books in system. Plan, purchase, monitor, and take necessary actions for Chinese books inventory.

• Handling customers feedback and equiries.

• Responsible for inventory level, and replenish and/or return of stock promptly.

• Implement and facilitate store operations, merchandising and marketing campaigns.

• Responsible for cash control of the store, including banking of daily sales.

• Responsible for daily / monthly sales reports and related documentations.

• Involve in budget planning.

• Ensuring that all store cash, security and safety procedures are being observed.

• Perform any other duty and responsibilities as assigned by GM

Benefits:

- Food and drinks provided

- Training provided

- Full time employee insurance

Job requirements:

- At least 2 years retail management experience

- Candidates with bookstore experience will be a plus

- Able to attend to both English and Chinese speaking customers

- Working shifts on weekends and PHs

Responsibilities:

1. Oversee all aspects of daily operations, including opening and closing procedures, staff scheduling, and ensuring sufficient inventory levels.
   Ensure compliance with health, safety, and sanitation standards to provide a clean and safe environment for both customers and staff.
   Monitor and manage workflow to maintain efficient service and address any operational challenges promptly.
   Collaborate with the kitchen staff to ensure seamless coordination between the kitchen and front-of-house operations.
   
2. Foster a customer-centric culture by training and motivating staff to provide exceptional service.
   Respond to customer inquiries, concerns, and feedback in a timely and professional manner.
   Continuously monitor service standards to ensure guest satisfaction, promptly addressing any issues that may arise.
   Proactively identify opportunities to enhance the guest experience and implement improvements.
   
3. Utilize your mixology skills to craft innovative and high-quality cocktails, ensuring consistency and excellence in beverage offerings.
   Manage bar inventory, including ordering and stock rotation, to maintain an adequate supply of ingredients and beverages.
   Develop and update beverage menus in collaboration with the management team, taking into account customer preferences and market trends.
   Train and educate staff on bar operations, cocktail preparation, and responsible alcohol service.
   
4. Recruit, train, and supervise a team of service staff, bartenders, and baristas, promoting a positive and collaborative work environment.
   Conduct regular performance evaluations, provide feedback, and identify opportunities for staff development and training.
   Foster teamwork, effective communication, and cooperation among team members to ensure a smooth and efficient operation.
   

URGENT (IMMEDIATE VACANCY)

-Experienced in operations management & managing workers in the cleaning industry

-Ability in using Microsoft Window software

-Possess Class 3 licence

-Ability to communicate well in English (Oral/Written)

Please submit details of qualifications, experience, current & expected salary together with a recent photograph & contact number to: [email protected] /contact and forward resume to HP: 88685595

The Institute of Microelectronics (IME) is a research institute of the Agency for Science, Technology and Research (A*STAR). Positioned to bridge the R&D between academia and industry, IME"s mission is to create innovative microelectronics technologies. We want to add value to Singapore"s semiconductor industry by enabling enterprises to be technologically competitive through R&D. We are looking for you to help us grow our partnerships with the industry. If you are excited about microelectronics and believe you can make a difference, we want you!

Job Responsibilities:

- Candidate will be required to develop, secure and manage industry partnerships.

- Candidate will also be responsible for developing and executing marketing strategies to promote IME’s research capabilities to interested parties.

- Candidate will be required to work alongside the ‘Technology Development’ teams to develop their strong value propositions and assist with market intelligence to shape the Technology Development teams’ R&D strategies.

- Candidate will be required to carry out account management to strengthen customer relationships.

- Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group or various other public sector agencies.

Job Requirements:

- Degree in Science or Engineering.

- At least 8 years of relevant work experience.

- Able to structure and negotiate collaboration agreements.

- Strong communication (written and verbal), marketing and interpersonal skills.

- Strong analytical skills.

- Results oriented, pro-active, and a team player.

- Adaptable and comfortable working in a fast-paced and fast-changing environment.

- Passion to develop Singapore’s semiconductor industry.

Manager (Project Management)

Responsible for full IT and engineering project delivery life-cycle which includes contract negotiations, risk management, financial budgeting and cost management, project scheduling and tracking, scope management, resource planning, project reporting and stakeholders management.

In addition, will be required to ensure quality and cost-effective service delivery to the customers as well as managing the technical and service relationships with the customers at various levels.

Education / Experience:

o Degree in IT / Computer Science / Engineering, or equivalent

o At least 5 years of experience in managing large-scale IT and engineering integration projects and cross-functional delivery teams

o Knowledge of security requirements and implications relating to government security standards would be advantageous

o Professional certification (e.g. PMP, CITPM, CISSP or equivalent Certification etc.) is preferred

Job Description: 

• Accomplishes strategic objectives by overseeing multiple project activities 
• Manage high quality, complex IT and engineering project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards within regulations and compliant. 
• Responsible for the various stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services 
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers 
• Manage project budget and costs with the objective to maximize revenue and margin achievements 
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions 
• Proactively manage changes in project delivery with proper impact analysis , resolutions and contingencies plan.  Build a high performance delivery team, and provide effective leadership to the team members 
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes 
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Skill sets: 

• Experience in turn-key development, implementation and maintenance of large-scale, multiplatform, multi-vendor systems in the IT and engineering domain.
• Large-scale program management of multi-service line teams, including strong project management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations 
• Proven track record in managing multi-million dollar projects in the government and/or commercial sectors  Proven record of successful staff management in the area of leadership, staff motivation, performance appraisal, professional development and recruitment 
• “Hands-on” attitude 
• Good presentation skills, communication, negotiation, interpersonal skills and customer-service orientation

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

about the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

Roles and Responsibilities

• Engage and prospect new offshore clients
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

To put yourself in the running for this exciting opportunity, click on the "apply now" button! Alternatiely, you may email Claudia at 68183141 or [email protected] for more information.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Our client is one of the leading players in the Engineering & Construction sector. Due to business needs, they are now recruiting a Contract Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities of Contract Manager:

• Provide comprehensive contract review and guidance, including scope assessment and cost negotiations.
• Implement robust cost control measures to maximize project profitability and monitor budgets.
• Manage all aspects of project documentation, including tender bidding, progress reports, and settlement.
• Oversee work-in-progress monitoring, prepare reports, and certify progress claims for timely project execution.
• Handle variation requests, assess cost changes, and substantiate claims for additions or omissions.
• Resolve contractual disputes amicably with internal and external stakeholders, liaising with legal counsel when necessary.
• Drive risk identification and management processes, defending claims and facilitating dispute resolutions.
• Collaborate closely with Project Accountant for budget forecasting and cash flow reviews to ensure financial stability.
• Maintain effective communication with Business Units for project updates and continuous improvement initiatives.
• Promote best practices in contract management and project execution to optimize outcomes.

Requirements:

• Minimum Degree in relevant field
• Minimum 8 years of contract management experience
• Knowledge in PSSCOC and Singapore Commercial Law
• Experience in Quantity Surveyor will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Responsibilities

· To undergo management Training for Front of House (Floor) and Back of House (Kitchen)

·Lead and manage a high performance team and develop talents

·Attend customer's needs and queries

·Handle and resolve customer complaints

·Provide management and administrative support

·Assist Managers complete daily tasks and overseas an efficient and effective day to day operation of branch or outlet

·Monitors in ensuring a clean and safe working environment

·Assist manager in recruitment, training and marketing campaign

·Coach and develop colleagues to ensure meet standard of operation

Job Requirements

· Diploma in Management, Business, Hospitality and relevant fields

· Strong management skills with ability to lead and manage a team

· High energy and strong interpersonal skills

· Well-groomed and professional appearance

· Strong verbal and written communication skills

· Able to work shift, weekends and public holiday

Role & responsibilities:

• Partner and work seamlessly with cross-functional stakeholders to develop and execute the integration project plan (Diaverum’s processes & systems) in a timely manner.
• Manage the clinics strategy plans & execution, in partnership with Country Management team.
• Ensure that the clinic management fully understands and follows Diaverum’s Policies, Procedures and Guidelines and develop skills to assure and teach future nurses as mentors.
• Being accountable for collaborating with members of the health care team to design, implement, and measure safe, cost-effective, evidence-based care strategies.
• Responsible for increasing the level of skills of the clinic staff by means of development and implementation of clinic based education programs.
• Planning and coordinating an effective orientation and in-service program.
• Practicing in a manner that conforms the Code of Conduct of Ethics for Nurses and the Diaverum’s Code of Conduct.

Job Requirement:

• Bachelor degree in nursing from an accredited university with at least 5 years in acute/outpatient care setting or related facility is necessary.
• Experience in putting together project roadmaps and planning.
• The ability to work independently in a face-paced environment.
• Excellent English communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• Business travelling as and when required.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

(Open to AP leader / assistant manager who has prior shared-service centre exposure!)

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Responsibilities

• Reviewing and analysing sales, inventory, and other performance data to

measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

• Creating and improving standard operating procedures for service and product preparation

• Ensuring compliance with licensing laws pertaining to the service of food and beverage, public / employee safety and food safety

• Supervise the effective control of food & beverages, labour cost and budget to

ensure effective operational

• Managing manpower schedules, staff development and comply with service standards and SOP

• Working closely with the Marketing department on sales and promotions

• Work closely with R&D chefs for new product development

• Conduct investigation and perform trouble shooting to resolve quality issues

• Suggest and recommend improvements to the running of the restaurant

Job Requirements

• Minimum GCE A-Level or diploma qualifications

• Minimum 2 years working experience in related role

• Able to perform split shift and work on weekends and public holidays

• Positive attitude with ability to influence and lead a team

• Good communication and interpersonal skill

• Organized, meticulous and able to work under pressure

• Energetic and adapt to fast paced environment

• Able to multi-task and work independently

• Possess WSQ Food & Hygiene Certificate

Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

Key Responsibilities

You will be given the opportunity to manage a food service operation with a high degree of responsibility for the performance of the people and resources under your charge and also to develop and enhance your executive skills through structured training programmes.

• Managing cookhouse operations and to meet cookhouse (CCH) KPIs
• Responsible for housekeeping matter, IT / equipment matters and operation of CCH
• Maintain excellent relationships with customers, ensure customer satisfaction
• Maintaining high standards of hygiene; practise workplace safety at all times
• Maintain personal knowledge by completing in-house training
• Maintain clear understanding of CCH matters to facilitate covering duties of other CCH
• Abide strictly to proper handling of food items in accordance to food hygiene and safety guidelines and standards.
• Always adhere and abide to all company policies and procedures
• Professional representation of the company through personal conduct and appearance

Key Requirements

• Preferably with Food Hygiene Certificate
• With F&B background in middle management roles and responsebilities
• Good Leadership, Microsoft Computer Skill is essential, Customer Relationship Management, SAP is good to have

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

As the Operations Administrator, you are expected to perform the following key responsibilities:

1. Perform day-to-day operations duties such as invoicing and warehouse operations administrative support.
2. Generate data from the system and ensure return sales invoices contain customer signatures and company stamps.
3. Resolve issues with missing sales invoices and provide feedback to the respective departments on such cases.
4. Sort sales invoices according to the running numbers and scan them into the system.
5. Retrieve invoices when requested by the finance department.
6. Post sales invoices into the customer’s order system.
7. Receive phone calls and direct them to the respective personnel.
8. Other operations ad-hoc duty as assigned by the Operation Manager.

Job Requirements

1. Candidates should possess at least a GCE O Level.
2. Candidates should have 1 year of experience in administrative or operations support roles.
3. Candidates with experience in Food Trading industry will have an added advantage.
4. Proficiency in MS Office is essential.
5. Meticulous in data entry and monitoring status.
6. Possesses strong organisational skills and can work independently with minimum supervision.
7. Customer service oriented, good interpersonal and communication skills.
8. Keen and willing to learn spirit.
9. Willing to work 5.5 days per week, with off on alternate Saturdays.

Responsibilities:

• Develop, design, and coordinate projects through interaction with others to assure desired outcomes are achieved in an effective, timely and cost-efficient manner.
• Provide direction to designers/consultants to assure that complete Packaging engineering plans will be in conformance with current engineering practices, standards, and codes.
• Contract Management - Manage contracts by identifying selected vendors, establish and development long-term working relation with them.
• Lead, IQ, OQ and commissioning site works together with vendor.
• Involve in FAT, IQ, OQ and commissioning site works together with vendor.
• Identify and develop opportunities for cost reduction through de-bottlenecking, process/packaging improvement, efficiency enhancement, waste reduction and introduction of new/improved processes/equipment.
• Led the vertical start up and smooth transition to maintenance/operation at end of the project.
• Part of overall engineering team to lead or support the maintenance strategy and asset management system.
• Assist in the creation of SOP’s, checklist, and work instructions
• Responsible for ensuring that EHS is a core value and integrated into the business and operations.
• Follow all GMP requirements to ensure proper manufacturing environment
• Administration of third party service providers.

Requirements:

• Degree in related field of study such as E&I or Mechanical.
• Min 5 years industrial in Electrical & Automation or Mechanical. Preferably experience in a food or pharma manufacturing environment.
• Proven ability to follow written and oral directions with precision.
• Close attention to detail and experience with detailed documentation of task performed.
• Ability to work with minimal direction, in a team based environment.
• Experience with Allen Bradley PLC & Wonderware System application.
• Experience with SAP and CMMS preferred.

Requires overtime or night shift work during FAT, IQ, OQ and commissioning etc. site works.

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Logistics Operations Executive to be part of their Operations team to support their business needs. They are located in the West - easily accessible.

Job Description Logistics Operations Executive:

• Utilize the Warehouse Management System (WMS) for effective route scheduling and order processing.
• Meet performance targets for despatch operations, including punctual deliveries and minimizing complaints.
• Become proficient in the Transport Management System (TMS) and address inquiries regarding the system.
• Assist in fulfilling delivery needs for stores and warehouse operations.
• Strategize and execute daily tasks with a focus on efficiency, aiming for high productivity and precision.

Requirements:

• Diploma in Supply Chain/ Logistics
• At least 2 years of transport/ logistics experience in Warehouse/ Distribution Centre
• Proficient in MS office (especially Excel)
• Comfortable with rotating shift

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Industry : Automotive
• Location : West
• Salary Range : Up to S$8,500 Per month

Responsibilities:

• Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets
• Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency
• Manage and control all Aftersales standards processes and audits as per manufacturer’s requirements
• Ensure the workshop complies with legal requirements and safety standards
• Maintain strong collaborative relationship with manufacturer
• Maintain strong rapport with customers

Requirements:

• Minimum 5 years of managerial experience within the motorcycle industry
• Passion for customer service and experience in a service-oriented environment
• Strong communicator with a customer-centric personality
• Excellent people management and interpersonal skills
• Process-driven, highly motivated and results-oriented

Job ID: L6XRY7VW

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

1. Singapore citizens or PRs are preferred;

2. It is best to have more than 6 years of work experience in DESIGN PROJECT MANAGER position.

3. The salary range is between SGD 5500-9500.

4. The main work content includes: writing relevant advertising soft articles, and then conducting online publicity and promotion after review. and published on various platforms. Investigate and understand the study abroad service application process for various types of students. and service contents, projects, and fees, and then the company compiles a more effective study abroad program service manual. Prepare the company's study abroad product manual and promotional brochure. Various APP platforms such as WeChat, FACEBOOK, Xiaohongshu, and Kuaishou have done a good job in online market promotion and development of market business and customer resources.

5. Complete the company's comprehensive work on the Asian online marketing and media advertising for the company's overseas labor service market.

6. Assist the boss to complete the marketing work.

7. Other work matters assigned by the boss. Interested applicants please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

The role:

As a Group Escalations Manager, you will be responsible for overseeing and responding to daily compliance operations escalations across multiple business units. Your role involves making critical decisions on high-risk client applications, presenting cases to senior stakeholders, and delivering training on policy changes. You will drive operational efficiencies, implement 24/5 coverage plans, and contribute to the enhancement of the financial crime framework. Your role also includes managing the financial crime enhancement plan, responding to client queries, and assisting with Visa risk management reporting. Excellent communication skills, strong knowledge of financial crime, and the ability to work independently are key to this role.

The Details

• Leading the response to daily escalations from compliance operations across multiple business units, including high-risk transactions and unique cases.
• Making decisions on high-risk client applications, ensuring consistent judgement across all business units.
• Presenting specific cases to senior stakeholders, including the Head of Financial Crime and MLRO (Money Laundering Reporting Officer).
• Developing and delivering training programs on policy changes to compliance teams across all business units.
• Providing coaching and guidance to country level Escalations Managers on escalated cases.
• Enhancing the financial crime framework by identifying new typologies and potential policy gaps.
• Assisting the Head of Financial Crime and country level HOC/MLRO’s in updating policy documents and developing new controls.
• Staying updated on financial crime regulations and understanding their impact on the company.
• Assessing the impact of wider business changes on the compliance operations team.
• Overseeing the initial review of PEP forms, responding to sanction alerts, and attending new business onboarding forums as a delegate of the Head of Financial Crime.
• Managing the financial crime enhancement plan and updating the country risk matrix.
• Completing bank/client RFIs and assisting with the financial crime risk assessment.
• Leading the company's response during external audits.
• Serving as the point of contact for financial crime queries from clients and explaining decisions to sales teams and clients.
• Reviewing financial crime data in management information meetings.
• Updating financial crime policies and procedures.
• Assisting with Visa risk management reporting.
• Driving operational efficiencies within the escalations function, identifying areas for improvement, and implementing changes.
• Developing and implementing coverage plans to ensure 24/5 support across all business units.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Responsibilities:

- Plan and execute all branding and marketing plans/programs to achieve business goals and strengthen brand equity.

- Design and develop marketing materials, including overseeing of photoshoots.

- Copywrite for use across marketing channels such as collateral, social media, and direct marketing emails (EDM)

- Manage digital marketing, social media activities, and the development of content and analysis of reach and conversion.

- Keep abreast with latest marketing trends, competitive analysis, new communication techniques and digital platforms, in order to explore and recommend creative ways to reach out to target audience.

- Manage the e-commerce website and handle online shopping platform

- Prepare and evaluate marketing campaigns reports (e.g. return on investment, effectiveness, feedback, etc.)

- Maintain effective communication with internal stakeholders to ensure all are well informed of marketing objectives.

- Other duties as assigned by the Head of Department

Job Requirements:

- Good knowledge of local businesses trends

- Proven ability to oversee all marketing, advertising and promotional and activities

- Experience in managing marketing budgets with proven record of demonstrating strong return in investment

Education, Experience & Training

- Min. Diploma/Degree in Marketing, Mass Communication or its equivalent qualifications

- With 5 years’ experience working in SME food manufacturing, FMCG or similar industry

- At least 5 years of experience in ecommerce and familiar with social media platforms

Who we’re looking for at SCAL

We offer an alternative to the traditional private banking model. At Schroders Wealth Management, we offer an investment-led wealth management service that applies independent and tailored client advice across a multi-custodial and open architecture platform. This approach is supported by the institutional buy-side investment expertise of the Schroders group and enhances our position in working alongside clients as their trusted advisers.

We want someone who can work alongside our Senior Relationship Managers, with the desire and curiosity to learn their job as well as your own. Someone who is passionate about delivering excellent client service and investment management for our clients.

We want someone who can work as a part of a team, potentially managing reports and someone who enjoys prospecting for new business. You'll be busy, hands-on and can-do.

Key Responsibilities:

- Work with Relationship Managers to manage clients' portfolios in line with their investment wishes, our rules and the regulations whilst developing relationships of trust

-Full understand the client's inter-family relationships, individual circumstances, long-term objectives, risk profile, mandates, restrictions and future needs

- Carry out trades in client portfolios in line with instructions and investment recommendations

- Prepare for and attend client meetings; write comprehensive meeting notes; and, respond to actions arising efficiently and accurately

-Take part in external fund manager meetings and internal investment meetings across Schroders to share information and insights on market knowledge

- Enable the client to make informed financial decisions by providing clear, relevant and timely information

- Report to the clients in a timely and professional manner

- Undertake regular review of the work of allocated to Relationship Management Assistant/ Client Service Executive to ensure that

• Mandates are adhered to;
• Risk profiles are respected;
• Clients are treated fairly;
• Suitable revenue from the clients is achieved.

- Actively market and develop profitable new client relationships both internally and externally

- Identify and convert new business opportunities in order to achieve your personal New Business target

- Develop an understanding of the full range of services offered by the business

- Contribute to business development including preparing investment proposals

- Close collaboration across all functional areas to facilitate efficient operation of accounts, resolve client issues and develop a position of trust with clients

- Maintain and update your knowledge through continual professional development (CPD)

- Manage and train RMAs/CSEs on the team where applicable

- Represent the Schroders brand and values in the market

The knowledge, experience and qualifications you need

- Minimum 3 years of experience in private wealth management

- Recognized university degree and CACS certification

- Experience with structures used by private clients for asset protection, tax efficiency and estate planning

- Experience in investing and administering assets in public and private markets

- Disciplined, with deep understanding of Compliance and Regulatory framework of the industry

- Strong relationship management and sales skills

- CFA charter-holder a plus

What you'll be like

- Driven, client-oriented with strong business acumen

- Proficient, proactive whilst collaborative

- A really good communicator – great at listening, being clear and giving reassurance

- A good number cruncher

- Self-motivated and enthusiastic

- Good at working in a team, and with other teams

- You’ll have real attention to detail

- Able to work under pressure and to tight deadlines

- Show a willingness to learn and develop and a desire to work with your colleagues to achieve excellent client outcome