Total 27,774 stakeholder management manager job vacancies in Others category in Singapore

We are looking for a motivated and enthusiastic Management Trainee to join our school. As a Management Trainee, you will be responsible for the development, implementation, and management of all aspects of the student care centre.

You will be a Management Trainee for 2 years before being promoted to be the Centre Manager.

Job Requirements:

• Degree in Business Management or any relevant certifications
• A positive attitude and willingness to learn
• Able to converse in English and/or Mandarin
• Prior management experience and/or working with kids would be an advantage
• Strong IT computer skills and MS Office
• Excellent verbal and written communication skills
• Excellent time and people management skills
• Excellent customer service skills
• Strong attention to detail, analytical and problem-solving skills
• Able to work under pressure
• Ability to multitask
• Ability to work independently and in a team environment

Job description:

• Complete all tasks and day-to-day operations
• Perform all related duties assigned by the director
• Manage the social media platform and broacasting the brand
• Supervises child care personnel and manage operations of the centre
• Assist in administrative work
• Work with staff to develop a holistic and developmentally appropriate early childhood curriculum
• Plan and direct work within the centre such as timetables and lesson content
• Maintain a safe and healthy learning environment in the centre

THE MISSION

We’re looking for an ambitious Retail Manager which helps us to shape and drive the future growth of Givenchy in Singapore.

As Retail Manager Singapore you will be overseeing and implementing the retail strategy for Givenchy in the assigned doors (boutiques, department stores & Sephora). You enjoy networking with retail business stakeholders such as: department store managers, tenant managers, and sales floor manager. Additionally, you have a strong passion to elevate the presentation of our brand is always excellent.

You’ll be an inspiring coach of the Beauty Consultants and convey with enthusiasm and passion a strong team spirit.

Reporting to: Regional Senior Sales & Retail Manager, South-east Asia

MAIN RESPONSIBILITIES

▪ Develop and execute the retail strategy, in line with Givenchy’s objectives and enhance the customer experience

▪ Maximize retail performance, sales growth, and profitability

▪ Visit boutiques, counters & Sephora stores on a weekly basis, the expectation is to spend 80% of the time in the field

▪ Monitor sales and inventory levels, analyze data and trends and make informed decisions to drive business growth

▪ Ensure that visual merchandising, customer service, and operational standards are consistently met across all stores

▪ Cultivate a close collaborative relationship with retailers, operational local teams and external partners to garner best in class support for brands

▪ Analyze sales data, key performance indicators (KPIs), and market trends

▪ Gather monthly sell out data & feedback for analysis vs. target, competitors and shop trend & propose corrective action plans to further strengthen sell out performance.

▪ Collaborate closely with the regional marketing team to develop effective in-store activations and mechanics to drive the brand’s business and also provide regular constructive feedback of what may help to drive the brand further in terms of customers recruitment, conversion and retention

▪ Supervise and execute the promotional activities formulated by Marketing department ▪ Recruit, train, supervise & most importantly motivate the front-line staff (Beauty Consultants & Promoters)

▪ Lead, plan, deploy and follow through on the monthly sales objectives of the Beauty Consultants and follow-up on achievement.

▪ Ensure boutique/counter teams mastership and consistent daily use of tools, operating standards in line with Retail Audit SOPs & execution

▪ Ensure grooming standards, sales technics, product knowledge are well respected.

▪ Work hand in hand with Training team to recommend & implement the most effective retail actions on training and client satisfaction projects (i.e., consumer survey)

▪ Manage preparation status and feedback report for each promotional event.

▪ Look out for opportunities to have extra space, visuals, promotion events etc.

Job Responsibility

• Manage a network of volunteers with community partners to support health promotion activities.
• Recruit, manage volunteers deployment to relevant volunteer activities.
• Develop training material and conduct training for volunteers.
• Develop and implement new activities for volunteers to support health promotion in the community.

Job Requirement

• Bachelor degree in any discipline.
• At least 2 years of relevant working experience in volunteer management, preferably in Healthcare or Social Service Sector.
• Analytical and organised
• Excellent verbal and written communication skills.
• Resourceful and meticulous team player who is able to multi-task in a fast-paced environment.

Interested candidates kindly click the APPLY NOW button or email updated resume to [email protected]

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted applicants would be notified.

Crystal Phang Yuxuan
Registration Number: R21101123
Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

• Job location: Jalan Buroh (West area)
• Hybrid working arrangement
• Company Transport at multiple MRT stations
• DKSH is a certified Great Place to Work!

General responsibilities

• Responsible for eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service
• Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces (via enabler)
• Contribute to the optimization of eCommerce content and design
• Assist in financial reconciliation and clear invoices in a timely fashion to ensure healthy AR and AP balances
• Manages trade claims recovery from clients to minimize credit issues
• Liaise with key enablers, build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
• Bi-monthly performance updates, key areas for improvement and forward plans.
• Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
• Manage inventory (ensure high fulfillment rate with customers) promotional mechanisms (e.g. discounts activation, vouchers etc)
• Work closely with internal support functions to ensure ecommerce customers are competitive, promotions and new launch to be executed in a timely manner and stock fulfillment to achieve GMV and net sales targets (Internal Stakeholder management)
• Any other ad-hoc tasks and duties as required

Job requirements

• Possess strong analytical and problem-solving skills
• Competent in Microsoft Office applications

Soft skills

• Dynamic, self-motivated with excellent interpersonal, communication and presentation skills
• Possess strong negotiation skills
• Ability to multi-task and prioritize well

Behavioral traits

• Authentic: dependable and act in a straightforward manner
• Entrepreneurial: self-driven and act with a pioneering spirit
• Committed: to take charge and results-oriented
• Passionate: to take people seriously and act with passion
• Able to operate in a fast-paced and changing market environment
• Independent and good with follow up on tasks and responsibilities

Education

• Degree in business related disciplines

Work experience

• At least 1 year of relevant working experience, preferably from eCommerce enabler/platform/brand such as Shopee, Redmart, Foodpanda etc.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Management Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Building Management Officer:

• Provide outstanding customer service to meet on-site client expectations.
• Develop and maintain strong relationships with stakeholders and clients at all levels.
• Monitor procedures to meet KPIs and SLAs.
• Oversee vendor procurement following client guidelines and best practices.
• Ensure on-site contractors perform to required standards through regular inspections.
• Implement and manage safety protocols for a safe working environment.
• Ensure compliance with fire, health, and safety regulations.
• Assist in managing property safety risks and reviewing vendor risk assessments.
• Follow established escalation and incident reporting procedures.
• Maintain premises in excellent condition and ensure satisfactory contractor/service provider work completion.

Requirements:

• DIploma / Degree in related field
• Relevant experience
• Comfortable with travelling to different site locations

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

No qualification require

Must have responsibility and passion with customer interaction. Willing to learn and handle customer queries

6 days per week, from 9am to 6pm. No ot and off during ph. Commision for hitting kpi.

Assist with daily sales and handling of company account.

Closing and opening of shop daily

General Responsibilities

• Lead according to NNIT’s value (Empathy, Passion, Execution Power, People Management and “Be your self”)

• Lead and develop IT/OT department and management team

• Lead and develop Cybersecurity service development for pharmaceutical clients

• Department strategy development including communication and follow-up on Business Plan, Competency plan, Organisational Review and Balanced Scorecard

• Sponsor for bids and steering committees

• Continuously drive business development including development of new services, quality improvements optimisations and delivery models

• Department financials including anchor budget, rolling estimates and latest estimate. (This is only relevant in some manager positions.)

• Personal development, taking responsibility for personal business, competency and development targets and activities

• Hold P&L responsibility for the department

• Build up, organize and staff the department

• Be responsible for department business development and implementation of Business Plans

• Define and implement solutions for selected customer groups/offerings of the unit.

• Participate in major customer and stakeholder engagements – during both sales and delivery phase

• Analyse market for business opportunities

• Ensure proper communication and material for forecasting

People Leadership responsibility

• Appraisal, competency development, target setting etc

• Coaching

• Workforce Planning

Competency Development and Knowledge Building responsibility

• Responsible/participate in strategic projects

• Organisational development/education

• Development of methods, concepts etc.

Requirements

• Have experience in delivering cybersecurity services to pharmaceutical clients, preferably within pharmaceutical manufacturing environment

• Have experience in delivering IT/OT services within pharmaceutical manufacturing and/or laboratory environment

• Preferably with track records in managing P&L for IT/OT and/or cybersecurity services

• Preferably with proven business and people management experience

Job Description

Team Summary Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Hub team which provides expertise in specific industry or functional verticals (Digital, Strategy, Risk, New Flows, Acquiring, Portfolio Optimization)

What a Manager, Strategy Practice, Visa Consulting & Analytics does at Visa:

We are looking for an individual to join us as a Manager in Visa Consulting and Analytics, Strategy Practice, based in Singapore. This individual will act as a Subject Matter Expert (SME) for digital payments across Asia Pacific working closely with the Practice Lead, and the country teams. The Manager will be responsible for leading significant components of client consulting engagements, within the digital & strategy vertical. Typically, this will involve the Manager interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

The Manager will also manage a pipeline of engagements from early lead stages through to signature, project kick-off and delivery. These engagements will vary greatly in scope and value and, although the pipeline will be driven mainly by traditional bank card issuers, the Consultant range will also encompass merchants, acquirers and processors; government entities; as well as new entrants and non-traditional players in the virtual and physical payments ecosystem.

Usually, 2-4 months in duration and running in parallel, potential projects could include payment strategy review and roadmap design, digital payments wallet assessment and launch, mobile banking App review and enhancement. It would also include driving strategy engagements on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data driven solutions to drive digitization and growth of payments with clients, development of industry landscape evaluations and best practices.

The Manager will be responsible for identifying potential clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.

• The Visa Consulting Manager will deliver consulting support and projects to VISA's key clients across the AP region
• Understand our customers’ business objectives, needs, plans with the AP team in clusters/markets, and bring valuable insights
• Identify opportunities and potential for improvement to help Visa clients in growing their business
• Develop and propose appropriate strategies and business solutions to the clients and manage the delivery of high quality consultancy engagements in the region
• Management of internal and external project team members and gain consensus with others and coordinate team of consultants and subject matter experts around goal
• Support Consulting Team and the broader VCA AP team in achieving the goals across the clusters as well as to support Account Executives in subject expertise areas
• Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and product teams as well as the Visa Innovation and Data Sciences team

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players – the payment ecosystem is rapidly evolving and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments through digitization. A new role within the Hub, we are looking for an individual to join us as Manager – Strategy Practice. The role will support and deliver projects across the AP region and will work on consulting engagements for Visa clients in driving client’s payments roadmap and digital strategies, enabling growth of digital payments and experiences, using the power of Visa data and analytics to solve clients pain points and solve business issues for our clients including

advising on growth partnership, product strategies, banking experience. These consulting engagements will help Visa clients address challenges and opportunities related to Digital customer engagement and Digital transformation. Consulting engagements will allow Visa clients define strategic directions, enhance channels and improve infrastructure and servicing.

Key responsibilities:

• Third Party Risk is a global, first line team within the TTS Operational Risk & Control group
  Is responsible for developing, implementing firmwide programs, and overseeing the risks associated with the use of third parties and inter-affiliates.
  The team is also responsible for providing front to back connectivity to ensure third-party risk activities operate / risk assessments
  Require a comprehensive understanding of third-party risk lifecycle management concepts with specific emphasis on Agent Banks (Corresponding, Clearing and Custody) and financial market infrastructures.
  Data validation with TPM systems and remediation of discrepancies
  • Submission and tracking of business leveraged controls
  • Contract data review, validation and manual migration to central system
  • Incremental third party control support
  Responsible for supporting the implementation of the Third-Party Management Policy and Alternative Control Framework Third Party Management Standard across TTS (Treasury and Trade Solutions ).
  

Knowledge, Experience & Skills:

• Minimum of 2-3 years of experience in Third-Party Management, within a global financial services organization.
  Minimum of 1 year of experience in project management, process improvement, change management, governance, and technology within regulated and complex environment.
  Good communication and written skills and Strong planning and organizing skills
  Qualifications:
• Bachelor’s/University degree or equivalent experience
  Related certifications (CPA, ACA, CFA, CIA, ACCA, CISA or similar) preferred
• 
  
• Send your Cv to [email protected]
  

Employer questions

Job Description:

• To provide general management support throughout the hotel at all times monitoring guest satisfaction, service standards, security, employee activity, and physical defects with a main focus on front office operation.
• Profitability, ensuring the department meets its quantitative and qualitative targets.
• Leadership and employee matters, including managing and motivating front office teams to provide high-quality services for guests.
• Lead and support all Guest Experience Initiatives within the property.
• Guest Satisfaction, to ensure guests have a smooth-running stay at the hotel.
• Maintains close relationships with guests throughout their stay in order to foster loyalty.
• Anticipates guests’ needs and takes them into consideration.
• Handles guest complaints if they have not been dealt with by team members and provide a rapid solution.
• Monitor guest satisfaction through (but not limited to) the Voice of the Guest (VOG) program including online reputation, survey, and in-house guest feedback.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.

Requirements:

• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• Minimum 2-3 years of relevant experience in a similar capacity
• Previous experience in a similar leadership role is an asset
• A service-focused personality is essential
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example

We are a dynamic retail establishment specializing in the sale of motor vehicles, excluding motorcycles and scooters. Our commitment to providing exceptional service and quality vehicles has positioned us as a leader in the industry. As we continue to expand and grow, we are seeking a highly skilled Operations Manager to oversee our day-to-day operations and drive our business forward.

Specific Responsibilities :

1. Oversee the procurement and allocation of vehicles to ensure optimal inventory levels are maintained.

2. Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

3. Address customer inquiries and concerns in a timely and professional manner, striving to resolve issues to the satisfaction of all parties.

4. Monitor financial performance metrics and implement cost-control measures to optimize profitability.

5. Conduct regular performance evaluations and provide ongoing training and development opportunities.

Technical skills & competencies :

1. Proficiency in utilizing inventory management software to track vehicle procurement, allocation, and current inventory levels.

2. Proficiency in utilizing product knowledge management systems to ensure sales teams have access to up-to-date product information, specifications, and pricing details.

3. Strong active listening skills to understand customer concerns and empathize with their situation.

4. Proficiency in using financial analysis software such as Excel, QuickBooks, or SAP to analyze financial data, create forecasts, and generate reports.

5. Ability to define and measure key performance indicators (KPIs) relevant to each role or department to assess performance objectively.

Attachment - 6 months

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

JOB SCOPES

-Manage and supervise staff of assigned properties

-Be responsible for the day-to-day operations of all the sites

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

- Lead a team of technical officers or technicians in troubleshooting, preventive management and breakdown maintenance

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

Operations manager responsibilities:

• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Responsible for all aspects of vehicle and heavy equipment rentals
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies
• Manage relationships with key operations vendors
• Track vendor pricing, rebates, and service levels

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential retail tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the retail and property industries
• Develop leasing strategies and recommendations based on market insights to attract and retain tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters
• Review and recommend position and tenancy mix of new and existing properties
• Prepare annual budget and forecast for properties assigned

Requirements:

• Diploma in Real Estate, Business, or any other relevant discipline
• Minimum 10 years' experience in retail or commercial leasing
• Outstanding track record in marketing and leasing of retail and commercial properties
• In-depth knowledge of commercial real estate market trends and leasing practices
• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders

Job scope:

To perform vehicle inspections/diagnostic checks, repairs and maintenance services

Responsible for maintaining, troubleshooting and rectifying vehicle defects.

Experienced with automotive computer and electronic and air-conditioning systems repair

Able to attend to customer’s concerns and requests on vehicle related issues

Maintain workshop area by enforcing safety measures and other duties assigned

Has excellent knowledge in car maintenance for different car makes, especially continental

Responsible, reliable and independent in providing high quality works

Other duties as assigned

Working Hours:

5.5 days’ work week (Mon-Fri 0900-1800, Sat 0900-1500)

Job Requirements:

Team player with high level of initiative and drive

Possess a valid Class 3 driving licence (preferably)

Service-oriented mindset

Job Benefits:

Competitive salary

Lunch provided

Annual / Medical leave

Health insurance upon confirmation

Annual bonus (depending on performance)

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential retail tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the retail and property industries
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements:

• Diploma in Real Estate, Business or any other relevant disciplines
• Minimum 5 years' experience in retail or commercial leasing
• Outstanding track record in marketing and leasing of retail and commercial properties
• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders

Our client is a global and established Multinational Company, who is seeking to recruit a Indoor Relationship Manager (Telemarketing). This position is based in Singapore.

Indoor Relationship Manager (Telemarketing)

You will be responsible for generating new sales leads, quantifying and qualifying these sales leads utilizing globally agreed selection criteria before assigning the lead to a sales channel. You will also manage and coordinate Multi Channel Customers that do not currently have sufficient volume to warrant a phone call or field visit and to re-qualify and to endeavor to move as many of these accounts to Telesales or Field sales by assessing potential business growth through qualifying questions and direct marketing responses.

Responsibilities

· Qualify all internal and external lead sources in order to pass leads to the appropriate sales channel

· Quantify express revenue potential and validate customer information and needs (segment) through using the globally agreed selection criteria to produce quality leads and accounts to ensure company achieves its overall sales/revenue objectives and targets

· Raise relevant paperwork for the main customer database ensuring customer information is available throughout the organization

· Maximize all opportunities to secure new business by providing account facilities to customers through the leads qualification process

· Adhere to regional standards and agreed procedures/processes

· Update all activities in Sales Reporting Tool in a timely manner

· Contact companies and individuals currently not holding an account and confirm customer details and identify traffic profiles thereby assessing quantity and quality of future business

Requirements

· Diploma or equivalent

· Minimum 3 years of proven sales experience in telemarketing or customer service

· Sales and results-oriented, pro- active and possess a positive work attitude

· Ability to multi-task, and work under pressure and tight deadlines

· Demonstrate good spoken and written communication skills

· Proficient in Microsoft Excel and Word and IT savvy

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

The Role - IT Asst./Manager

The incumbent is responsible and accountable for the smooth running of the hotel’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our hotel’s technology needs. The successful candidate may be appointed as the Data Protection Officer of the hotel, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments, in consultation with corporate IT.

Duties & Responsibilities

• Oversee and manage the upgrade and migration of network equipment (switches, routers, firewall) and PC/Servers
• Oversee and manage the upgrade and migration of application systems (e.g. from Opera v5 to Opera Cloud)
• Oversee and manage the technological infrastructure (networks and computer systems) in the hotel and ensure that our systems are in compliance with the standards of our franchise agreement.
• Review the hardware/software contracts/licensing issues including such renewals; collaborate with business partners and corporate IT. To troubleshoot, analyse and resolve critical technical issues as when necessary.
• Recommend and execute new digital or technology tools/projects to improve hotel operation processes and increase productivity in consultation with corporate IT
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Provide guidance, support and manage performance of direct reporting executive(s).
• Work with all level of staff within the group to troubleshoot and resolve IT related issues

Skills & Experiences

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Proficient in network hardware, routing protocols, firewall administration, and VPN setup
• Good working knowledge of Netsuite and Opera Cloud is a plus
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

Role Description:

The Operations Manager will oversee the daily operations of our F&B facilities, ensuring efficient production, quality control, and optimal customer service. The ideal candidate will possess strong leadership skills, a deep understanding of the F&B industry, and a proven track record in operations management.

Specific Responsibilities:

1. The trainee will supervise day-to-day operations of the shop. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor food quality and consistency.

2. The trainee will be capable of recruiting, training, and supervising staff members. Schedule shifts and manage staffing levels to meet business needs. Conduct performance evaluations and provide feedback. Handle employee relations and address any issues or conflicts.

3. The trainee will be able to foster a customer-centric environment. Resolve customer complaints or issues promptly and effectively. Train staff in excellent customer service practices. Deliver high-quality products or services that meet or exceed customer expectations. Address customer complaints and feedback promptly and effectively.

4. The trainee will develop and manage the budget for the Banh Mi shop. Monitor and analyze financial performance. Implement cost-control measures to maximize profitability. Trainee will oversee the supply chain, which includes procurement, inventory management, and logistics, to ensure a smooth flow of materials and products from suppliers to customers.

5. The trainee will develop and execute marketing strategies to attract customers. Collaborate with the marketing team to create promotional campaigns. Monitor market trends and adjust strategies accordingly.

6. The trainee will be able to ensure the consistency and quality of food and service. Implement and maintain food safety standards. Conduct regular inspections and audits. Trainee will work with chefs to create and update the shop's menu. Set prices based on cost analysis, competition, and market trends.

7. The trainee will learn to establish and maintain relationships with suppliers and vendors. Negotiate contracts and terms for the purchase of supplies. Trainee will prepare regular financial reports for the owners or upper management. Analyze financial data to make informed business decisions.

8. The trainee will provide ongoing training for staff to enhance their skills. Stay updated on industry trends and share knowledge with the team. Implement and manage point-of-sale (POS) systems. Utilize technology for inventory management and other operational needs. 9. The trainee will participate in local events to enhance community engagement. Build relationships with the local community to promote the shop. Ensure compliance with local regulations. Stay informed about changes in regulations that may impact the business.

Competencies:

1. Operations Management

2. Staff Management

3. Customer Service

4. Financial Management and Supply Chain Management

5. Marketing and Promotion

6. Quality Control, Menu Development and Pricing

7. Vendor Relations and Financial Reporting

8. Training and Development, Technology Management

9. Community Engagement and Adherence to Regulations

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3600

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Shangri-La’s Rasa Sentosa, Singapore

We are looking for a Duty Manager to join our team!

As a Duty Manager, we rely on you to:

• Ensure smooth operation daily
• Enhance overall guest experience during their stay
• Supervise and direct the Front Office team
• Ensure all colleagues are kept up to date with hotel products and services
• Monitor all arrivals and departures from a guest experience perspective
• Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

We are looking for someone who:

• Takes pride in being a hotelier
• Is a self-starter
• Is a friendly, helpful, and trustworthy leader
• Fully understands room operations
• Fully understands front desk operations
• Has experience in the same capacity with hotel background
• Preferably comes from a hotel management-related education background
• Has strong interpersonal skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Objectives of this role

• Choose the types of tools to use in the construction and track the inventory of those tools.
• Keep daily employee logs and monitor the conduct of each one of them.
• Ensure that the construction project complies with all safety and building regulations.
• Conduct an in-depth analysis of the project to come up with the budget and deliverables.
• Establish risk factors, then manage and mitigate them to ensure the construction goes on smoothly.
• Work closely with Architects and Engineers to establish the requirements for the construction.
• Liaise with local authorities to obtain licenses and permits for the project.
• Prepare reports on the projecT

Responsibilities

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets.
• Proper planning on staff roster and control salary costs.
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Handle and resolve customers’ inquiries and complaints expeditiously.
• Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the merchandise and space.
• Assist in the enhancement of online store sales.
• Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.
• Plan effective and efficient sourcing and procurement systems, source and procure merchandise.
• Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.
• Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.
• Advertising & Promotions Events / Merchandise Presentation
• Sales Budgets / Reports & Stock Inventory
• Safety and Security

Applicants who are keen to apply , pls send your resume to :

[email protected]

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Develop, review, and enhance administrative systems, policies, and procedures.
• Oversee and manage daily operations, including reception, mailroom functions, and general office management.
• Track and manage costs and expenses related to office operations, including supplies and equipment, and prepare the budget for the office management area.
• Collaborate closely with internal stakeholders on office management issues.
• Coordinate with the landlord and Building Managing Agent (MA) on office management matters.
• Lead the digitization of documents and the management of records.
• Supervise office renovation projects.
• Workplace Safety and Health (WSH) Committee:Create, implement, and maintain WSH plans to ensure ongoing improvement in WSH performance and compliance.
• Ensure adherence to the WSH Act, relevant regulations, and contractual WSH obligations to safeguard all personnel.
• Conduct regular safety inspections to confirm that work activities comply with WSH standards.
• Identify unsafe work practices or conditions and suggest appropriate corrective measures.
• Communicate and coordinate with contractors on WSH issues to ensure effective and clear communication.
  Follow up on outstanding safety-related issues to ensure prompt resolution.
• Fire Warden:Check with the landlord/MA when the fire alarm is activated.
• Participate in tabletop exercises conducted by the landlord.
• Prepare attendance lists for fire drill exercises.
• Oversee the evacuation of staff during fire drills.
• Review and update the evacuation plan as necessary.
• Support human resource operations as part of future career development.
• Perform any other ad-hoc tasks as assigned.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of relevant work experience in office management, facilities management, project management
• Proficiency in Excel, Words and Powerpoint

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.