Total 21 workforce administration job vacancies in Others category in d08 little india

• Any Bachelor’s degree
• At least 3-5 years of experience in a similar role
• Fluent in written and spoken English
• Well-organized, meticulous, and able to take initiative
• Understanding of confidentiality issues and the use of tact and discretion
• Ability to work independently in a fast-paced environment and problem solving capability
• Proficient in Microsoft Office
• Willing to work Long Works & Multitasking
• 
  

Roles & Responsibilities

Maintains administrative staff by recruiting, selecting, orienting, and training employees.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Sets policies and procedures for training, coaching, counseling, and career development for staff.Initiates and coordinates goals, deadlines, and projects for their department.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Bachelor’s degree preferred

Three to Five plus years of administrative manager experience.

Responsibilities

Supervising the day-to-day operations of the administrative department and staff members.

Hiring, training, and evaluating employees and taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Experience in a related field, such as management or financial reporting, preferred.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office.

Ability to plan for and keep track of multiple projects and deadlines.

Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Roles & Responsibilities

Maintains administrative staff by recruiting, selecting, orienting, and training employees.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Sets policies and procedures for training, coaching, counseling, and career development for staff.Initiates and coordinates goals, deadlines, and projects for their department.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Bachelor’s degree preferred

Three to Five plus years of administrative manager experience.

Responsibilities

Supervising the day-to-day operations of the administrative department and staff members.

Hiring, training, and evaluating employees and taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Experience in a related field, such as management or financial reporting, preferred.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office.

Ability to plan for and keep track of multiple projects and deadlines.

Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Contract: 6 months

Job purpose:

Provide Administrative and Logistics support for day-to-day operations and ad hoc duties.

Responsibilities:

· Support set up of facilities for meetings and events

· Issue/receive loan items for events & office use

· Support office supplies stock take and issuance to user divisions when required

· Collate the billings of vendors for admin-related services

· Check the billings are in accordance with the services and contract price

· Record all the billings for analysis

• Support building and facilities management activities
• Administer pantry and stationery items
• Assist in stock-taking and inventory management
• Source vendors for products and services
• Data entry
• Other duties assigned by RO/ HOD

Requirements:

Skills and Competencies:

· Communication skills,

· Interpersonal skills

· Planning and multi-tasking

· Attention to detail

· Data Entry

· Proficient in Microsoft Office

Qualifications:

· “N” Level and above

· No work experience is required

· Basic data entry experience will be an advantage

Administration Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.

• Developing, reviewing, and improving administrati

• Hiring, training, and evaluating employees and taking corrective action when necessary.

ve systems, policies, and procedures.

• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.

• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

• Collecting, organizing, and storing information using computers and filing systems.

• Overseeing special projects and tracking progress towards company goals.

• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Experience in a related field, such as management or financial reporting, preferred.

• Exceptional leadership and time, task, and resource management skills.

• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

• Proficiency with computers, especially MS Office.

• Ability to plan for and keep track of multiple projects and deadlines.

• Familiarity with budget planning and enforcement, human resources, and customer service procedures.

• Willingness to continue building skills through educational opportunities.

The Administrative Manager is responsible for providing a wide range of office management and support to the company including answering phone lines, scheduling/managing calendars, making/confirming meeting arrangements, and writing correspondence. Must be open to not only being in office management but also supporting a CFO and senior leaders with travel arrangements, calendaring, expense reports, etc. Must be resourceful, an independent thinker, self-sufficient and self-motivated.

• Managing overall administrative activities for the office.
• Remaining responsible for the day-to-day facilities operations including supervising the maintenance and alteration of office areas and equipment, purchasing office supplies, furniture, office equipment, etc. for staff.
• Performing administrative work such as filing, sorting, and distributing mail;
• Prepare and edit correspondence, communications, presentations, and other documents
• Arrange and co-ordinate meetings and events
• Maintaining confidentiality of sensitive and confidential information.
• Will be participating in a wide range of company projects and events.
• Performing other work-related duties as assigned including supporting the corporate compliance team as needed.
• Maintains working relationships and communicates with all departments.
• Verifies that accurate room status information is maintained and properly communicated.
• Receive and interact with incoming visitors
• Resolves visitor problems quickly, efficiently, and courteously.
• See moreWorks within the allocated budget for the front office.
  
• Strong computer and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• Bachelor's degree is an advantage
• Proficient computer skills and in-depth knowledge of relevant software (ex. MS Office Suite)
• See moreKnowledge of standard office administrative practices and procedures
  

Contract- 2 year (Full- Time)

Support the management of procurement activities for the sourcing of goods and administrative services for the organization.

Responsibilities

• Perform timely execution of procurement activities (sourcing, tendering, seeking purchasing approvals)

• Conduct sourcing and market study activities

• Conduct demand aggregation to identify and quantify requirements

• Draft procurement documents (ITQ, ITT, Submission Report, etc) for review

• Prepare recommendations based on pricing and quality factors for evaluation committee approval

• Ensure all documentation and approvals are filed for record purposes • Update trackers on contract utilisation

• Ensure the whole procurement process from demand aggregation to contract award is completed within timelines

• Issue Purchase Orders to suppliers and follow through on outstanding issues

• Request Statement of Accounts from vendors to track contract utilisation

• Ensure completeness in financial documents for payment processing

• Prepare draft of annual budgets and mid-year budget revisions for management approval

• Understand and Adhere to SOPs, Financial and Procurement guidelines

• Identify and recommend the creation of new SOPs or revision of the existing SOPs in the administration department

• Provide administrative support such as:

• Support the on and off-boarding of new joiners & leavers
• Issue/receive loan items for events & office use
• Manage office supplies stock and Issue to user division when required 
• Manage assets & inventories

• Participate in Divisional and SINDA-wide events when required

• Any other duties as assigned by RO/ HOD

Requirements

• Degree / Diploma in any discipline

• Good command of written and spoken English

• Ability to draft official documents using formal language

• Proficient in Microsoft Office, particularly Excel, PowerPoint and Word

• Knowledge in Power Bi would be an added advantage

• Positive mindset: willingness to learn and contribute

• Must be a good team player and able to establish good relationship with peers

• Good communication and interpersonal skills

• Good time management skills and able to work in a fast-paced environment

• Able to plan, prioritize and multi-task well and generate outcomes

• Able to work independently with minimal supervision

• Meticulous, good decision and problem-solving skills

Our Welfare

We aim to take care of your well-being.

We provide:

• Career development opportunities

• Flexible working hours

• AWS/ Bonuses

• Health insurance

• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information. Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

ADMINISTRATION MANAGER

Roles & Responsibilities

This position has the overall responsibility for the successful conclusion of construction projects. They oversee project managers, who coordinate teams to ensure that work is completed on time and within budget, to a high standard.

The candidate will accomplish these tasks through a team of project managers, who will work with their Project teams, Technical Consultants, Sub-Contractors and to meet clients’ needs. The Project Director provides leadership to strategically manage risk, monitor finances and ensure each phase of work is started or completed on time.

Job Responsibilities: -

· Driving the overall operational and business performance of the Company;

• Collaborating with executive leadership to develop and execute strategic plans for business growth;
• Developing and implementing systems and controls for monitoring operational KPIs;
• Ensuring efficiency of all projects and compliance with statutory and mandatory requirements;
• Monitoring build progress, overseeing finance and ensuring project quality
• Making strategic decisions and providing leadership and direction to project managers to implement those decisions
• Meeting with clients, stakeholders and project managers to report on project progress
• Liaising with clients and building strong working relationships
• Devising cost-effective plans to enable effective project completion
• Managing risks to avoid delays or reputational damage
• Ensuring permits and legal papers are secured ahead of the project
• Managing project managers and enabling them to supervise and manage their own teams
• Working in an office and on a construction site.
• Perform monthly budget cost review and cost monitoring across projects to ensure that cost is well managed and within budget.
• Performs tender adjudication on tender awards put up by Project teams as part of due diligence to ensure prices are competitive and all transactions are done above board with proper justification - to safeguard the company against any possible loss of profits, reputation, etc.
• Conduct analysis and review of tender costings by project tender teams to ensure that all potential risk, specified requirement were adequately addressed and provided for.
• Excellent in facilitating multi-stakeholder (internal and external) engagement.
• Strong communications, consulting, negotiation, and conceptualization skills.
• Excellent organization and time management abilities, with a capacity to handle multiple projects simultaneously.
• Ability to multi-task, quick to adapt and able to work in a fast-paced environment.
• Possess a strong technical background with expertise in the specific industry or field relevant to the projects.
• Proactive self-starter, analytical, self-motivated, high energy and driven yet able to work well within a team and motivate the team.
• Excellent writing, presentation and people engagement skills.

Cost and Procurement

· Accountable for implementing the project procurement strategy

· Be thoroughly familiar with the requirements of the Head Contract and specific packages thereby identifying changes, conflicts, etc prior to them occurring

· Set up in conjunction with the Commercial Manger the budgets and the cost reporting procedures for the project

· Participate in tender interviews for major packages and make sure there is tight coordination between disciplines

Qualifications & Experience

· At least 10 years of working experiences.

· Proven experience in a managerial role, preferably in a similar industry.

· Strong leadership and decision-making skills.

· Excellent analytical, problem-solving, organizational.

· Demonstrated ability to drive business growth and development.

· Excellent communication skills

Job Requirements: -

· Excellent organizational and leadership skills.

• Outstanding analytical and problem-solving skills.
• Flexible and adaptable to navigate in changing environments.

Preferred Skills & Characteristics

· Excellent communication and influencing skills including negotiating and contracting.

· Experience in developing and managing project staff.

· Good level networking and liaison skills and the provide ability to meet deadlines and targets.

· Good team work skills actively

· Involves colleagues across the business, builds the benefits of collaborative working.

· Self-developer – acts as a role model, invests time in their own development and encourages others

SINGAPORE KHALSA ASSOCIATION

EXECUTIVE (ADMINISTRATION AND EVENTS)

Established in 1931, the Singapore Khalsa Association is a premier sport, cultural and recreational Sikh institution. It is housed in a recently refurbished elegant building which is conveniently located in the heart of Singapore. The Association is respectable and professionally managed and provides an exciting and diverse range of activities and programmes for its members and the Sikh community at large. It also offers a variety of amenities and functions rooms for all occasions.

The Association is looking for an Executive (Administration and Events) to manage its administration and human resource functions and handle event organisation.

Key Duties

· Manage general administrative duties.

· Oversee human resource functions.

· Coordinate matters relating to publications and media communications.

· Manage the booking of the Association’s amenities.

· Oversee the organisation of events and activities.

· Function as a Duty Officer atevents.

· Other ad-hoc duties as assigned by the Management.

Requirements

· Minimum GCE ‘O’ Level.

· Experience in general office administration and human resource management.

· Knowledge of basic finance will be an added advantage.

· At least two years of relevant experience.

· Computer literate with good knowledge in MS Excel and Word.

· Meticulous, well-organised and able to work independently.

· Customer-centric with good communications skills.

· Able to start immediately.

Salary

S$2,400 - S$2,800 per month (negotiable)

Interested candidates are invited to submit their curriculum vitae, including a cover letter, describing their relevant experience and interest in the position.

The application closes on 9 September 2024.

We regret that only shortlisted applicants will be notified.

Roles & Responsibilities

Maintains administrative staff by recruiting, selecting, orienting, and training employees.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Sets policies and procedures for training, coaching, counseling, and career development for staff.Initiates and coordinates goals, deadlines, and projects for their department.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Bachelor’s degree preferred

Three to Five plus years of administrative manager experience.
Responsibilities

Supervising the day-to-day operations of the administrative department and staff members.
Hiring, training, and evaluating employees and taking corrective action when necessary.
Developing, reviewing, and improving administrative systems, policies, and procedures.
Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Collecting, organizing, and storing information using computers and filing systems.

Experience in a related field, such as management or financial reporting, preferred.
Exceptional leadership and time, task, and resource management skills.
Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
Proficiency with computers, especially MS Office.
Ability to plan for and keep track of multiple projects and deadlines.
Familiarity with budget planning and enforcement, human resources, and customer service procedures

Job Description & Requirements

Responsibilities

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Requirements and skills

• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills

Director Of Administration Responsibilities

1. Develop and implement administrative procedures and policies to enhance organizational efficiency and productivity.
2. Oversee and manage the daily operations of the administrative team, including supervising administrative staff, delegating tasks, and providing guidance and support.
3. Coordinate and communicate with department heads to understand their administrative needs and ensure timely delivery of services.
4. Streamline administrative processes and systems to optimize workflow, minimize redundancy, and improve overall effectiveness.
5. Manage and monitor budgets, expenses, and purchasing activities to ensure cost-effectiveness and adherence to financial guidelines.
6. Handle employee-related administrative tasks, including onboarding, offboarding, performance evaluations, and employee records management.
7. Maintain and update organizational policies, ensuring compliance with legal and regulatory requirements.
8. Manage facilities and office services, including space planning, maintenance, and security.
9. Implement and maintain records management systems to ensure efficient document storage, retrieval, and disposal.
10. Oversee technology and IT infrastructure, ensuring effective utilization and troubleshooting of hardware and software systems.

Director Of Administration Required Skills

1. Strong leadership and management abilities, with the ability to motivate and inspire a team.
2. Excellent organizational and multitasking skills, with a keen attention to detail.
3. Exceptional problem-solving and decision-making skills, with the ability to think critically and strategically.
4. Excellent communication and interpersonal skills, with the ability to collaborate and build relationships with stakeholders at all levels.
5. Proficient in using office productivity tools and software, including Microsoft Office Suite.
6. Knowledge of budgeting and financial management principles.
7. Familiarity with human resources practices and procedures.
8. Strong analytical and data-driven mindset, with the ability to analyze complex information and make data-based recommendations.
9. Ability to thrive in a fast-paced and dynamic environment, managing competing priorities and meeting deadlines.
10. Strong ethical conduct and ability to handle confidential and sensitive information with discretion.

Required Qualifications

1. Bachelor's degree in Business Administration, Management, or a related field. A master's degree is preferred.
2. Proven experience in a senior administrative role, preferably in a managerial capacity.
3. Knowledge of organizational policies, procedures, and best practices.
4. Familiarity with legal and regulatory requirements related to administration and business operations.
5. Strong understanding of budgeting and financial management principles.
6. Experience in implementing and managing administrative systems and processes.
7. Knowledge of human resources practices and procedures.
8. Excellent written and verbal communication skills.
9. Proficient in using office productivity tools and software.
10. Professional certifications in administration or related areas are a plus.

Note: This job description is intended to convey information essential to understanding the scope of the Director of Administration position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities. Other tasks and duties may be assigned as needed.

Job Description
Responsibilities

Prepare Purchase Order and liaise with Production and vendors on orders
Manage payroll process timely and accurately and compliance
Daily Administrative work and settlement of receivables and payable, Reconciliation, prepare of Invoice.
Assist Purchasing, Accounts & HR Department on Filing and data entry.
Assist PA in overall administrative
Requirements

Able to Start Work immediately
Minimum 2 years of HR, accounts or Admin experience
Knowledge of full set accounts
Knowledge of employment legislation preferred
Excellent analytical interpersonal and communication skills
Proactive and can work independent
Good listening and speaking skills
Proficiency in English spoken & written

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.

• Hiring, training, and evaluating employees and taking corrective action when necessary.

• Developing, reviewing, and improving administrative systems, policies, and procedures.

• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.

• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

• Collecting, organizing, and storing information using computers and filing systems.

• Overseeing special projects and tracking progress towards company goals.

• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Experience in a related field, such as management or financial reporting, preferred.

• Exceptional leadership and time, task, and resource management skills.

• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

• Proficiency with computers, especially MS Office.

• Ability to plan for and keep track of multiple projects and deadlines.

• Familiarity with budget planning and enforcement, human resources, and customer service procedures.

• Willingness to continue building skills through educational opportunities.

To perform all book keeping activities and accounts reporting work,

• To perform office administrative operation, control and monitoring

• Liaising with customers, suppliers and service providers as when required for AR/AP matters

• Perform inventory control, inventory verification, process purchase orders, sales orders, delivery orders, product data creation, pricelist management through ERP system

• Independent, Confident and able to perform adhoc taskings

• Able to handle high confidentiality information

• Have effective communication skills to converse well with colleagues, suppliers and clients

Tenure- 1 year (Full- Time)

Provide Administrative and Logistics support for day-to-day operations and special events including sourcing and procuring goods and services required to fulfill administrative and logistics functions

Responsibilities

• Coordinate set up of facilities for meetings and events
• Provide administrative support.
• Support the on and off-boarding of new joiners & leavers
• Issue/receive loan items for events & office use
• Manage the office telephone system
• Manage office supplies stock and Issue to user division when required
• Provide administration support in emergencies such as Haze situation, flu pandemics
• Control the office keypress including issuing and accepting back office keys
• Manage incoming and outgoing mail for SINDA
• Manage term contracts and procurement activities including tenders and quotation exercises.
• Develop procurement documentation e.g. write requirements and approvals and forecasting demand and budget
• Carry of demand aggregation for the organisation
• Analyse and review the budget utilised by vendors
• Source vendors for products and services
• Collate and assess the billings of vendors for admin-related services
• Check the billings are in accordance with the services and contract price
• Record all the billings for analysis
• Monitor contracts under the Administration department’s purview
• Analyse and review the budget consumed by vendors
• Support in procurement activities
• Identify and recommend the creation of new SOPs and revision for the existing SOPs in the administration department
• Support building and facilities management activities
• Administer Facility bookings
• Administer pantry and stationery items
• Manage assets & Inventories
• Adherence to SOPs, Financial and Procurement guidelines
• Participate in Divisional and SINDA-wide events when required
• Any other duties as assigned by RO/ HOD.

Requirements

• Diploma/Degree in any discipline
• 1 year of working experience in a similar role
• Meticulous, good decision and problem-solving skills
• Good organisational, planning and time-management skills
• Able to work independently and in a team
• Effective communication, interpersonal, and influencing skills and ability to manage stakeholders across different levels.
• Proficient in MS PowerPoint and MS Excel for presentations
• Able to perform basic data analysis and reporting using Excel/Power BI would be an added advantage
• Good communication and business writing skills

This is a 1-year contract position

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

• 3+ years' experience of working on an Administration Manager position
• Good experience with office management procedures and departmental and legal policies
• Excellent knowledge of financial and facilities management principles
• Good practical experience with MS Office
• Excellent organizational and multitasking abilities with strong analytical mindset
• Good team player abilities with problem-solving and leadership skills

• Perform planning and coordination of administrative procedures and systems
• Organize smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines٫ developing measures to optimize the processes
• Recruit and train personnel and allocate responsibilities and office space
• Supervise staff performance٫ helping subordinates with coaching and guidance to ensure their maximum efficiency
• Manage inventory of office supplies and organize purchasing of new material
• Monitor costs and expenses to assist in budget preparation
• Organize facilities services٫ maintenance activities and tradespersons (e.g electricians)
• Manage other office activities such as event planning٫ recycling٫ renovations and so on
• Review operations ensuring their compliance with policies and regulations
• Stay informed about all organizational changes and business developments

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.
• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

Responsibilities

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Requirements and skills

• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills

Overall job objectives

Responsible for manning the reception area by providing timely and efficient services to visitors and employees.

Provide support to Director.

Core responsibilities

• Responsible for the accurate data and update of information in all databases, corresponding it to the shared database (CMS, TMS, CRM etc)
• Responsible for handling all incoming calls courteously and professionally by providing accurate information to the callers.
• Receive all members and visitors professionally and to assist them with enquiries on behalf of the organization.
• Ensure the tidiness and cleanliness of the reception area and meeting rooms at all times. If necessary, liaise with the service providers to clean the common areas when there is heavy traffic.
• Maintain, schedule and update the meeting rooms bookings and uploaded to the public calendar for viewing
• Maintain and update members’ records.
• Schedule and arrange of committee meeting for members
• Assist to book accommodation at the corporate hotels and provide any ad hoc services requested.
• Assists in general administration tasks and provide secretarial support for Executive Director and Chairman.

Job specifications

• Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset.
• Possess effective organizational and follow-up skills, paying attention to detail.
• Good working attitude and interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Attention to details and ability to multi-task and prioritise

Key deliverables

• Efficient and professional office services are provided by the office management office or service providers and the reception area and its surrounding common facilities are kept clean and tidy.
• The meeting rooms have all the necessary equipment and they are well maintained.
• Manage and update information in all databases, corresponding it to the shared database (CMS, TMS etc)
• Provide support to Director