The J.P. Morgan Commercial & Investment Bank (CIB) Events team works in partnership with all lines of business to plan, execute and support primarily clients, and some internal conferences and events.

Event teams are located in key markets in APAC, EMEA, NA and LatAm and comprise experienced event professionals with the specialized expertise and supplier relationships to execute events to the highest standard while closely managing costs.

As part of the Strategic Event Marketing team based in Singapore, the successful candidate will work with senior management, manager and colleagues on all event-related responsibilities from inception to execution, including event plans, venue research, event proposals, budget management and event-related reporting. The successful candidate will have significant exposure and interaction with senior management, will be required to have a thorough understanding of business strategy and goals, and be equipped with strategic, financial and project management skills to support the firm to increase client business/deepen existing client relationships. The successful candidate will also be expected to partner effectively with colleagues at all levels and from other functions including Lines of Businesses, Legal, Compliance, Marketing & Communications teams, sales & bankers, product partners and senior management.

Roles & Responsibilities:

• Lead event initiatives in the region, partnering with lines of businesses, marketing and functions to develop impactful events aligned to business strategy
• Strong interpersonal and collaboration skills with confidence in being an ambassador to internal clients. Ability to interact, influence and communicate effectively with all levels of the organization and across Lines of Businesses
• Hands-on self-starter with strong project management and team player skills, and flexibility to support team members with their events and also manage an event on an end-to-end basis. Candidate must be detail-oriented and able to prioritize and simultaneously manage multiple tasks
• Manage external vendors and venues as well as the end-to-end process of event planning, ranging from event briefs, research, approvals, invitee & speaker management, venue set-up, event design, onsite support, production management (audio-visual, virtual event management), budget management and post-event analysis.
• Adhere to internal policies and procedures with regards to reporting activities and spend, compliance regulations, approval processes and ensuring appropriate documentation is in place
• Accurately maintain Events database which includes (but is not limited to) event metrics, budgets, invoicing, ticketing and event collateral

The ideal candidate:

• Degree in Events, Business Administration, Marketing, Communications, Hotel Management, or a related degree is preferred
• Minimum 5 years of experience in event planning and management/execution, preferably in the financial services industry
• Strong problem-solving, analytical and project management skills with the ability to confidently lead and manage events on an end-to-end basis
• Client-focused, highly organized and process-oriented with the ability to manage multiple and competing deadlines
• Confidence to be an ambassador to internal management with the ability to forge strong relationships, interact, influence and communicate effectively with all levels of the organization and across Lines of Businesses
• Ability to work both autonomously and as a team player with proven ability to communicate in a clear, concise, and accurate manner. Effectively collaborate with team members, vendors and internal and external stakeholders at all levels
• Excellent English oral and written communications skills with a high level of attention to detail. Mandarin proficiency would be an advantage
• Excellent Microsoft Office skills including Word, Excel and PowerPoint, and must be savvy with technology
• Periodic after-hours work will be required
• Periodic travel within Asia Pacific may be required

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Support Customer and Content groups, by synthesizing and curating audience insights across media currencies (e.g. TV, Radio, Editorial, Digital, Social) including secondary research sources to help drive product, content and business strategy.
• Support Commercial group by delivering impactful value propositions to advertisers, including translating transmedia metrics into actionable performance insights for future campaigns.
• Synthesize, integrate mainstream, digital and social audience data from disparate sources and communicate a coherent story to address on-going business requirements.
• Manage custom quantitative and qualitative research initiatives, defining their business objectives, refining research instruments, data synthesis and insight generation.
• Deliver prompt response to ad-hoc analysis requests from Mainstream, Digital Sales and product teams.
• Apply enterprise level transmedia audience measurement framework and disseminate metrics/benchmarks via an online MIS platform/s e.g. Power BI.
• Utilise machine learning, AI capabilities etc to enhance business processes.
• Leverage unified customer database to derive transmedia insights about audiences.
• Train Business Operations team on relevant tools and solutions developed/used by CIA team.

• Degree in Statistics, Business Analytics or equivalent quantitative discipline.
• 3 years relevant working experience in research or related domains.
• Able to demonstrate numerical and storytelling capabilities in translating complex data into meaningful insights.
• Strong in critical thinking, problem solving and attention to details.
• Excellent communication skills.
• Proficient in MS Office applications, programming language (Python, R, SQL etc), Business Tools (Power BI, Tableau). Knowledge machine learning, artificial intelligence experiences are pluses.
• Collaborative team player with great attention to detail and timelines.

Searching for a Social Media Analyst who loves to solve problems with data

"Do numbers make you tick? If you're someone who loves to turn data into information and information into insights, we want you."

Responsibilities:

- Work closely with the community managers and social media content creation team on monthly, quarterly & annual social media platform performance reports

- Provide analytical support on campaign reporting

- Ensure proper metrics are set up and useful data is collected properly

- Understand business & marketing challenges to ultimately provide data-driven solutions & a clear action plan

- Analyze mainstream media and social media content to draw meaningful insights which help with furthering our clients' strategic goals

- Collect and dissect data on customer demographics, preferences, needs, and buying habits

- Study trends in social media, monitor emerging social media tools and observe how often those platforms and tools can be used

- Work closely with the strategic planning team to develop marketing & communication strategies

- Brainstorm ideas to improve report quality and objectives, catering to clients’ changing requirements or feedback

- Present findings and insightful analysis with confidence

Desired Skills and Experience:

- Bachelor’s Degree in Business, Psychology, Business, New Media, Statistics or related

- Ideally experienced in social media analytics and listening tools like Meta Insights, Locowise, Talkwalker or Sprinklr

- Have a good understanding of human behavior and able to leverage on data to tell a story

- Impeccable attention to detail and strong ability to convert complex data into insights and action plans

- Keen ability to visualise data through graphing /charting /information display skills

- Strong analytical skills to be able to interpret social media and other online data

- Excellent communications, presentation and listening skills

- Ability to self-learn and research on new platforms and tools

- Proficient in Microsoft Excel and Powerpoint

Apply now. The clock is ticking.

Social Media Strategy Development:

• Partnering with clients to gain insights into their marketing goals and target demographics, and crafting comprehensive social media strategies that align with these objectives.
• Generating captivating and persuasive content for a variety of social media platforms such as Facebook, Instagram and TikTok. This encompasses writing and editing posts, conceptualizing design ideas, and collaborating with designers and talent to produce graphics, videos, and other multimedia content, including EDMs, social media audits, and branding guides.
• Overseeing and managing social media accounts for both clients and the company, which involves scheduling and posting content, engaging with followers and customers, and responding to comments and messages.

Advertising Campaigns:

• Creating and executing paid social media advertising campaigns to effectively reach the intended audience. This includes setting up ad campaigns, determining targeting criteria, monitoring performance, and optimizing campaigns to meet desired outcomes.

Analytics and Reporting:

• Tracking and evaluating social media metrics and performance using tools such as Google Analytics, Facebook Insights, and social media management platforms. Producing reports to measure the success of social media strategies and campaigns, and offering data-driven recommendations for improvement.
• Keeping abreast of the latest trends, innovations, and best practices in social media marketing. Adopting new features and emerging platforms to ensure clients are leveraging the most effective strategies.

Requirements:

• At least a diploma in Mass Communications, Linguistics or similar field.
• Has skills in creative design campaign management and reporting.
• Good team player and able to work independently.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Social Media Analyst 

Fixed term contract

As a Senior Social Media Analyst supporting our client - one of the largest technology brands, you’ll play a pivotal role in owning measurement and analysis of their social booster campaigns and how it fits in the broader social marketing campaigns. 

Your primary focus will be creating engaging and cutting-edge social strategies targeted toward consumers.  You will work across several of our client's products and consumer apps in APAC to deliver methodological and intelligent campaign performance insight reports. You’ll also bridge the country, regional and global teams. It’s imperative to be a self-starter, dynamic with a can-do attitude. This opportunity would suit someone knowledgeable and skilled in marketing measurement, Social Media and Analytics, with solid spreadsheet skills and a love of data and interested in exploring new ways of using data to drive business value. 

Role: 

• Lead campaign measurement reporting from Earned, Owned and Paid Social data for the local market and/or product teams. 
• Set up, maintain and develop social listening databases across key markets and products for establishing relevant baselines.
• Implement a consistent campaign measurement framework that can be scaled using regional and global best practices
• Uncover data-based insights, drive experiments with marketing teams and iterate to find winning strategies in Social
• Translate complex analytics to easy-to-understand and engaging recommendations for internal marketing teams and relevant agencies working on Social
• Lead the internal discussions on Social campaign measurement between marketing teams and supporting social media research agencies
• Initiate experimental projects on your own for at least 10% of your working time

You:

• 6 years+  of experience in an advertising, digital, or social media agency or in technology companies as a social media analyst, measurement analyst, digital marketing or marketing analyst
• Understanding that social media data is inherently messy and largely irrelevant. Our job is to find what matters, and we can learn from it.
• Relevant skills in working with social listening tools (e.g. Brandwatch) and developing clean boolean.
• Understand the best marketing analytics tools available for audience behaviour and campaign data.
• A keen interest in data-driven marketing and understanding the important role data plays in campaigns or always-on strategy.
• Capable of visualizing data and quickly producing charts and graphs that tell and story to our team and internal marketers.
• An appreciation of structure and simplicity in everything you do.
• A strong understanding and knowledge of relevant social platforms and their data.
• Proven ability to set campaign goals, KPIs and targets.
• The ability to turn data into tangible learnings and recommendations that can be applied across marketing activations.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment.
• Strong communication skills while having a proactive attitude. 
• Skilled in data management and visualization tools (Sheets, Slides, Data Studio).
• A problem-solver, adept at facing challenges and creating solutions.
• Exceptional verbal and written English communications and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Rapid Response Social Media Measurement Analyst

Fixed term contract

We are looking for a Social Media Measurement Analyst to join our team and work on our technology client. The analyst will identify, monitor, escalate, and report emerging social media trends. Additionally, the analyst will collaborate with various stakeholders to quantify conversations about the brand, recommend optimisations, and scale the program across different products and regions. They will also play a crucial role in identifying, monitoring, and reporting on reputational issues on social media. As this role includes a large element of rapid response, you may be expected to work sporadically outside of your regular working hours. 

Role:

Trend Monitoring and Reporting

• Manage proactive monitoring systems to identify and respond to emerging social media trends using Brandwatch, Sprinklr, NewsWhip, and Tubular.
• Collaborate with agency teams to monitor social trends and insights, participating in a 24/7 on-call system and sharing findings internally. 
• Produce clear insights and action items for product teams through daily reports during significant trend volumes.
• Translate complex analytics into actionable recommendations for internal marketing teams and agencies.
• Lead discussions on Social campaign measurement (with a focus on Earned & Owned Social) between marketing teams and agencies.

Social-First Operations and Infrastructure

• Develop and maintain central Social-First operations to enable program success.
• Identify and implement automation solutions for existing and new deliverables (e.g., newsletters, databases).
• Manage benchmarking sheets, a Social-First database, and a dashboard for improved reporting.
• Support local markets in developing consistent measurement frameworks for key tentpole Social campaigns.

Stakeholder Management and Education

• Manage complex stakeholders across various organisations (marketing, comms, product teams, regions/markets).
• Increase education and awareness about the Social-First program and its importance.
• Ensure all major campaigns receive Social-First support.
• Create custom Brandwatch/Newswhip/Tubular builds with specific queries for individual teams.

• Own and maintain a daily newsletter covering social trends and conversation topics.
• Create learning decks showcasing best practices to enhance campaign effectiveness and creative excellence.

Influencer and Sentiment Analysis

• Leverage expertise to improve Social-First efforts focused on influential voices and tastemakers.
• Develop queries and monitoring systems to identify strategically relevant sentiment.
• Ensure important influencer trends are surfaced and escalated to relevant team stakeholders.
• Maintain and improve methodology for working with brand-safe partners.

Innovation and Experimentation

• Dedicate at least 10% of working time to initiate independent experimental projects deemed valuable, even if not explicitly requested.

You:

• BA/BS degree or equivalent practical experience.
• 3+ years of experience in social media analysis for global brands and 5+ years in marketing (preferably digital) for technology companies or agencies.
• Expert knowledge of social listening tools (e.g., Brandwatch, Sprinklr) and Boolean logic.
• Proven track record managing social media intelligence for large brands.
• Excellent written/verbal communication and strong analytical skills for diverse audiences.
• Experience collaborating with diverse stakeholders and managing complex projects simultaneously.
• Proactive, independent, with initiative in analysis, reporting, and story-based narratives.
• Up-to-date on social measurement trends, ideally with reputation management and influencer marketing experience.
• Skilled in data visualisation tools and marketing analytics platforms for audience behaviour and campaign analysis.
• An appreciation of structure, clarity, simplicity and efficiency in everything you do.
• Strong understanding of social platforms, ability to set goals/KPIs, and translate data into actionable insights.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Department: Activation

Employment Type: Permanent - Full Time

Location: Singapore

Description

This is an entry-level role that sits within our Activation specialism which provides campaign analysis for our clients, who are among the world’s largest advertisers working with data collection and deliverables for Value Track, Benchmarking and Agency Selection via GMP365 platform.

Position based in Singapore. Due to the role requirements and availability of Work Visa Sponsorship, Singapore Citizens or Singapore Permanent Residents will be prioritized.

Key Responsibilities

• Collection and processing of data, which involves liaising with media agencies to organise and co-ordinate the data supply. Media performance analysis, collating and interpreting data.
• Regular contact with agencies to gather data and respond to their feedback.
• Organising and comparing data, checking and analysing discrepancies between audited data. Provide accurate analysis using internal company tools and/or Excel.
• Analysis of media campaigns vs. guarantees across cost and quality KPI's on different media channels including TV, Digital, OOH, Radio and Print.
• Creating presentations to assist with the deliverables to our clients.

Skills, Knowledge & Expertise

• You will be fluent in English. English is essential for daily communication.
• Your education ideally has been focused on marketing, advertising, business administration or similar.
• You are very organized, with excellent attention to detail.
• You have a strong analytical mind.
• You have strong interpersonal skills, with a “can-do” attitude and great team spirit.
• Proficiency in Excel and PowerPoint.
• Experience with PowerBI is a plus.

Benefits

• Growth in an international environment, working in a highly collaborative and multidisciplinary team.
• You will acquire a good knowledge of issues related to the entire media eco-system
• Hybrid Working Model – 3 days per week WFH. Due to the role requirements and availability of Work Visa Sponsorship, Singapore Citizens or Singapore Permanent Residents will be prioritized.
• Corporate Medical Insurance under AIA

• 6 months contract, renewable to 1 year contract
• Monday to Thursday 730am to 5pm & Friday 730am to 430pm (inclusive of 1 hour break)
• NO NEED TO WORK ON SAT / SUN / PH
• 1st June 2024 start work, end on 31 Dec 2024
• Annual leave 10days
• Work Location: Primary School Environment
• Work Location: KOVAN MRT WALKING DISTANCE

Job Scope:

1. Assist in school-initiated projects and provide project updates to the HOD / ICT and prepare any relevant documentation and guidelines pertaining to the project.

2. Assist school in the implementation of ICT programmes and ensure MOE policies and guidelines are strictly adhered to.

3. Assist the HOD / ICT and ICT Manager in ICT Inventory and asset management.

4. Supervise and coordinate tasks with other ICT Support Personnel in the school (Desktop Engineers (DEs) and vendors).

5. Assist in planning for a structured ICT training programmes for all staff and students.

6. Assist in setting up monitoring processes for all ICT related programmes or activities

Administrative

1. Assist in design and maintenance of the school website.

2. Design posters and collaterals for school events.

3. Photography and Videography needs for the school, including pre and post productions.

4. Compile students’ ICT works and projects for showcase and archival.

5. Conduct timely online survey to evaluate the effectiveness of the ICT courses and resources.

6. Assist the e-Supervisor (e-Sup) in physical setup of e-Oral and e Listening Comprehension examinations.

Support in Teaching and Learning

1. Assist the HOD / ICT and teachers in the integration of ICT tools in teaching and learning.

2. Assist HOD / ICT and ICT Manager in driving an e-learning ICT culture to expand teaching and learning.

3. Assist in implementation of e-learning activities.

Management of Resources

1. Assist the HOD / ICT and work closely with ICT Manager with managing the school’s resources such as the replacement and condemnation of ICT equipment, and the managing of loaning of ICT equipment.

2. Assist the HOD / ICT and ICT Manager with managing and optimizing the Learning Management System (LMS) tools and resources.

Training

1. Plan and conduct baseline ICT training for students.

2. Plan and conduct training for students to be familiar with ICT tools and e-learning platforms.

3. Assist ICT manager during training for teachers on the use of ICT and AV equipment.

4. Review all training programmes for both students and teachers and make the necessary improvisations.

5. Plan, assist and conduct CCA training when needed by the Authority.

6. Train and prepare students for ICT related competitions (eg: National Robotic Competition)

REQUIREMENT:

a. Minimum diploma, preferably in multimedia, design, computer studies or information technology related.

b. Must have at least 12 months of relevant work experience, preferably in a school environment.

c. Proficient in Office Suite (Microsoft 365 Suite & Google Office Suite including Google Classroom and GSUITE admin)

d. Adobe Media editing softwares such as Adobe Premiere Pro, After Effects, Audition, etc.

e. Apple Media editing softwares such as iMovie, Final Cut Pro, Garageband, Logic Pro and Motion

f. Design Media Softwares such as InDesign, Photoshop, Ilustrator, Canva, etc. Candidates must provide samples demo of media work done previously.

Transforming raw data into meaningful insights through the following:

• Measure and analyze activity with data-driven insights
• Build reporting dashboards and working the teams to provide statistics or business data that can help to drive business insights for the company
• Data analyst to deliver insights, reports, visualization and analytics to solve business problems and optimize growth opportunities
• Be passionate about working with multiple sources data to define
• Perform deep dive analysis in relation to social media/KOL stats and conduct ad-hoc analyses to support cross functional projects
• To be well versed with excel and other data analytical tools are a plus

BAU Business as Usual

• Collect data and analyze the growth of Titan Digital Media’s YouTube, TikTok, and Instagram uploads and creators under the Titan Creator Network on a weekly basis through quantitative and qualitative analysis
• Track and monitor content across Titan Digital Media Channels
• Strategize new ways to increase channels’ viewership and engagement
• Identity habits of target audience and channels
• Research on emerging trends across various social media networks

Client Campaigns

• Perform research to gain an in-depth understanding of clients and their customer profiles
• Provide comprehensive post-campaign reports through quantitative and qualitative analysis

Reports to Churn Out:

• Weekly/Monthly Growth of Channels and Videos
• Post-Campaign Reports - 7Day and 30Day
• Ad-hoc project reports

Qualifications & Requirements

• Min 1 year experience in relevant industry
• Ability to work in a fast-paced environment and independently
• Ability to communicate effectively
• Strong understanding of Data Analytics
• Ability to curate strong proposal decks
• Keen interest in supporting creators and supporting their growth, and social media
• Possess a positive attitude, and open to receiving constructive criticisms to improve the quality of work