Total 26 software test engineer job vacancies in Quality Assurance / Control category in Singapore

Responsibilities

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language
• Works with the testing service providers and other Bank’s stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

1. The role involves writing test cases, preparing and creating test data, executing and retesting test cases.

2. Able to leveraging on inhouse GenAI for test case creation and enrichment

3. Ensure test runs and results are completed within the given time frame.

4. Develop and execute test plans to validate software functionality against requirements and specifications.

5. Identify, report, and track software defects and issues.

6. Perform functional, performance, security, and regression testing of software products.

7. Report test results and defects to the development team and other stakeholders, and work on their resolution.

8. Provide suggestions and feedback to improve the quality of the software development process across teams.

9. Stay updated with the latest testing tools, techniques, and methodologies.

10. You will work closely with the Testing Centre of Excellence (COE) to enhance testing processes and standardize testing practices across operations

Required Skills and Qualifications:

1. Degree or diploma in computer science, engineering, or similar technical certifications.

2. At least 1-3 years of experience in testing, quality assurance, or similar roles.

3. Excellent problem-solving skills, an analytical mindset, and strong communication skills.

Preferred Skills and Qualifications:

1. Proficiency in testing tools such as JIRA, Selenium, Appium, and other testing frameworks.

2. Certifications such as ISTQB (International Software Testing Qualifications Board) and CSTE (Certified Software Tester).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Key Domain/ Technical Skills:

• Payments processing
• Cross border transaction processing
• Vendor management

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

Officer will be involved in Control Room (Group Compliance) functions listed below: -

1. Provide research clearances for Research Department (against research blackout list)

2. Maintain greylists and blackout lists in the PIP System

3. Process staff's trade applications

4. Handle staff's general enquiries relating to Staff Trading Policy & Chinese Walls & Conflict Management Policy

5. Perform user acceptance testings for new PIP System

6. Must be a fast learner.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

1. Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.

2. Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms

3. Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritized against business are published regularly

4. Engage key stakeholders periodically to refine business requirements and work towards maximising the product value based on the feedback

5. Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development

6. Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs

7. Conduct market research on assigned industries/sectors and identifying key players in the sectors

8. Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organising inception workshops, regional stakeholder managements (PSC) etc

9. Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.

10. Develop test scenarios and perform system testing based on test plans.

11. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

12. Reporting to Delivery Lead

Key requirements:

1. Candidate should possess at least bachelor’s degree in business management, IT, Science, Mathematics, Engineering or Digital Innovation.

2. At least 2-3 years of experiences, preferably in Banking domain.

3. Resourceful and possess strong analytical skills

4. Proficient with Microsoft Office applications

5. Experience in using JIRA and Confluence, SQL.

Familiarity with Agile project delivery methodologies will be considered favourably

6. Pro-active and independent with a team player mentality

7. Eager to take on challenges, driven and motivated to grow

8. Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

There are 3 different headcounts. ($2800 - $3500)

1) Anti Scam Compliance Analyst

• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.

• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.

• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.

• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

2) Anti - Scam Operations Officer (Shift work including weekends)

• Assist Anti-Scam Command Ops team to comply with Production Orders from the Singapore Police Force

• Documentation and registration of Production Orders onto internal bank system

• Support Anti-Scam Command Ops team in general and administrative workload

• Able to work shift hours and both weekends

3) PES (Pre-Employment Screening) Team Compliance Analyst

• Assist PES Team in processing the in-house Pre-employment screening system as well as managing Production Orders received from LEA including but not limited to coordination with stakeholders to obtain requested information

• Perform name screening to check candidates/vendors for adverse news

• Provide support for intelligence-related tasks, including Tagging negative status updates in FCIS and CMCP systems, Daily BAU tagging of suspicious transaction reports (STRs).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

- Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval

- Perform name screening to check clients for adverse news

- Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations

- Supporting the team in expediting Review and Onboarding by neatly follow up with RM/ product teams and Clients

- Support in data and reporting

Key Responsibilities:

· To support the team in conducting CDD for New-to-Bank prospect onboarding and existing customers reviews

· To perform KYC Screening, review past transactions, conduct enhanced due diligence and assess the AML/CFT/sanctions risk of prospects and existing customers

· Provide advisory support to the Business Units with regard to CDD documentation issues and requirements

· To be proactive in identifying opportunities for operational efficiency and AML effectiveness

· Participate and contribute in process improvements to drive greater efficiencies

· Support team lead in tracking outstanding cases and ensuring timely and appropriate follow-up action

Requirements

· Bachelor's degree with at least a few years of relevant working experience, preferably with experience in both onboarding and review of corporate / financial institution customers in the banking industry.

· Good verbal and written communications skills.

· Open-minded and able to prioritize and multi-task in a dynamic environment

· Can-do attitude with strong customer/user-centric mindset

· Analytical and problem-solving skills

· Ability to work independently and as a team

· Strong interpersonal skills and proactively delivering solutions

· Strong attention to detail

· Strong knowledge of MAS 626 on CDD requirements

· Familiar with screening tools (e.g. Dow Jones Factiva, World Check)

· ICA or ACAMS professional certification is a plus

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Key Accountabilities

1. Responsible for end to end execution of the overall test strategy developed collectively with the product owner from user story acceptance criteria, JBehave writing, execution of testing and defects management to live verification support.

2. Expected to be an expert in banking domain and able to write test plan and testing summary documents. To write and execute end to end test scenarios with detailed steps as per requirements either via manual or automation testing.

3. Actively participate and collaborate in project meetings and discussions, keen attention to details and time management to ensure quality and timely output of project assigned.

4. Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure. Generate reports of testing, prepare training slides for touchpoints, and required update to delivery.

Job Duties & Responsibilities

1. Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.

2. Able to write test cases in JBehave for agile projects.

3. Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status.

4. Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output

5. Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.

6. Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.

7. Good with documentation as constant update to project changes will need to be updated timely

Required Experience

• Minimum 1 years’ experience in web and mobile application testing in the banking industry is preferred.

• Strong analytic skills to process complex requirement to come up with end to end scenarios and test cases

• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing

• Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave

• Understanding Java and VB Scripting will be an advantage, for automation QA role hands on usual of selenium or Appium is a must for consideration

• Experience with Quality assurance processes and JIRA is a must

• Good stakeholder engagement skills with strong verbal and written communication is required as will need to collaborate closely across multiple teams during project execution

• Good team player with strong organizational skills and can work independently with minimum guidance

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Title: Process Assurance Analyst

Key Skills:

IT Risk Management, Project Management & Business Process Design

Job Objectives

The Process Assurance Team is supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process.

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

• Establish controls and compliance checks on SDM processes

• Design, formulate and enforce governance & compliance process improvement.

• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

• Report findings and provide consulting support in ensuring compliances with procedures

• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines

• At least 6 to 9 years of relevant experience in IT process compliance audit or Project Management

• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

• Prior experience in IT risk management and security will be added advantage

Test Program Manager

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Key Responsibilities

· Overall accountable and responsible for delivery of testing services across the programme or project/s

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

· Drive and collaborate with test service providers and relevant Bank’s stakeholders to plan all testing related deliveries for the programme or projects

· Works with the testing service providers and relevant Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business) and testing service providers to ensure testing services meet the banks’ objectives and demand.

· Act as the first point of escalation for any issues raised by the Bank’s stakeholders on testing service providers.

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the programme or project/s

· Participate and contribute in forums, as required, to drive testing transformation and innovation.

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

· To support and advance implementation of the test automation strategy for the respective domain

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team.

Key Requirements

· Test management skill

· Hands-on experience and management experience in handling Manual, Automation and Performance testing

· Management skill in handling big team & Stakeholders.

Job Objectives

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

· Establish controls and compliance checks on SDM processes

· Design, formulate and enforce governance & compliance process improvement.

· Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

· Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

· Report findings and provide consulting support in ensuring compliances with procedures

· Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

· Degree in computer science/engineering or related disciplines

· At least 6 to 9 years of relevant experience in IT process compliance audit or Project Management

· Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

· Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

· Prior experience in IT risk management and security will be added advantage

Job Objectives

The candidate will work closely with the respective stakeholders across the Bank to drive testing transformation which is aligned to the Bank’s transformation strategy.

Reporting to the Test Engineering Lead, the candidate will ensure the right testing automation tools are put in place and the usage of these tools will bring about measurable improvements in overall testing productivity, effectiveness and efficiency.

The candidate is also expected to support best practice adoption across the Bank’s appointed test service providers in accordance with the organization’s standards.

Key Responsibilities

· Support and drive the test engineering strategies across bank, in-line with leading practices covering automation, performance testing etc.

· Support the test automation framework for functional testing using the tool Tosca in collaboration with the testing service providers and also responsible for supporting its on-going maintenance.

· Support non-functional testing using the tool Load runner, in collaboration with the testing service providers and also responsible for supporting its on-going maintenance.

· Support and maintain the infrastructure related to the testing tools

· Deliver test engineering support for various delivery methodologies including Waterfall, Agile and DevOps initiatives.

· Ensuring knowledge management is effectively institutionalised including maintaining and moderating the content of knowledge management tools.

· Support the increased coverage of automation by providing inputs on the tool capabilities to achieve target transformation benefits.

· Establish and drive the best practices adoption in tool usage

· Co-ordinate with the testing tool vendors to understand the latest features of the tools and plan upgrades in the bank

· Work with the Bank’s appointed test service providers to understand the additional features required in the tools and co-ordinate with the tool vendors to bring in the new features to the bank

· Support the researching and study for relevant testing tools which can bring in improvement in quality/productivity/efficiency in testing

· Work with tools vendors and project testing team when there is a need to build a customisation and be responsible to get the customisation delivered and maintained

· Interface with different teams within the bank for test engineering problem solving

Qualifications and Skills Required

· Bachelor’s Degree or Master’s degree in computer engineering or related field.

· Proven working experience in Test Engineering, or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in the area of Banking and Finance

· Proven experience with design & implementation of testing tools supporting the various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall

· Strong, working knowledge and proven experience in the use of DevOps to support test automation

· Strong, working knowledge and proven experience in setting up and running distributed test execution for test automation

· Strong, working knowledge and proven experience in setting up and running mobile test automation

· Strong experience in market leading testing tools such as Tosca, Load Runner, Appium, Selenium, Jira, Zephyr (or equivalent), Mobile Device Farms, QuerySurge

· Experience in working in multi-cultural, diverse, and remote virtual teams.

· Excellent client facing, internal communications, written and verbal communication skills.

· Strong attention to details, excellent analytical and problem-solving skills.

· Tosca certifications AS1, AS2, TDS1, TDS2 will be highly desirable

· Testing or quality related certifications (eg ISTQB), PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Job Objectives

The Process Assurance Team is within Group Banking Technology (GBT), supporting bank’s Project, Development and Technology Delivery teams to ensure process compliance to System Development Methodology (SDM) process.

The team acts as an assurance gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

This position serves as a Process Assurance Analyst for the software delivery assurance as per the established processes and guidelines, the lead will drive process compliance to all the software releases into production. The lead will also contribute to drive continuous improvements withing Software Delivery Processes.

The candidate must be skilled in verbal and written communication, as the position interfaces directly with senior project managers and delivery managers. The position requires attention to detail and accurately articulating impact in a non-technical and technical manner. Prioritizing tasks and shifting focus under pressure is critical as the team works through various competing high priority projects and releases.

Key Responsibilities

• Independently plan, conduct, and coordinate process assurance assignments, involving waterfall and agile projects. Review progress and evaluates results, which are communicated to the Project Manager and key stakeholders.

• Independently leads and plans interaction with project managers and delivery leads to establish/execute process assurance plans.

• Plans and implements recommendations for major improvements to existing processes and procedures.

Key Requirements

• Degree in computer science/engineering or related disciplines.

• > 3 years of hands-on application development experience in the banking industry, preferably led a development team before.

• Audit / Technology Risk Management experience

• Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.

• Strong written and verbal communication skills.

· Prepares test plans, test cases and test scripts. to test each software component and demonstrate the business condition under test and the expected results.

· Execute regression tests, functional tests and data tests.

· Test environment setup, defects tracking and coordinating with PO, users and tech team to resolve the issues and determine defect priority.

· Estimates work requirement for contribution to the project sprint plan, report and track UAT deliverables.

· Stays abreast of QA & Testing best practice and latest available tools (HP Quality Centre and ALM), frameworks and standards.

· Ensures high Quality and accuracy is maintained through to software release.

Job Objectives

The Process Assurance Team is within Group Banking Technology (GBT), supporting bank’s Project, Development and Technology Delivery teams to ensure process compliance to System Development Methodology (SDM) process.

The team acts as an assurance gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

This position serves as a Process Assurance Analyst for the software delivery assurance as per the established processes and guidelines, the lead will drive process compliance to all the software releases into production. The lead will also contribute to drive continuous improvements withing Software Delivery Processes.

The candidate must be skilled in verbal and written communication, as the position interfaces directly with senior project managers and delivery managers. The position requires attention to detail and accurately articulating impact in a non-technical and technical manner. Prioritizing tasks and shifting focus under pressure is critical as the team works through various competing high priority projects and releases.

Key Responsibilities

• Independently plan, conduct, and coordinate process assurance assignments, involving waterfall and agile projects. Review progress and evaluates results, which are communicated to the Project Manager and key stakeholders.

• Independently leads and plans interaction with project managers and delivery leads to establish/execute process assurance plans.

• Plans and implements recommendations for major improvements to existing processes and procedures.

Key Requirements

• Degree in computer science/engineering or related disciplines.

• > 3 years of hands-on application development experience in the banking industry, preferably led a development team before.

• Audit / Technology Risk Management experience

• Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.

• Strong written and verbal communication skills.

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program.
• Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Job Responsibilities

· Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

· Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

· Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

· Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

· Participate and contribute in forums, as required, to drive testing transformation and innovation

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team

Job Requirements

· Bachelor’s Degree or Master’s degree in computer engineering or related field

· Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing

· Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

· Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

· Proven, successful track record of managing shared IT service development and/ or IT Testing Services

· Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

· Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage

· Strong attention to details, excellent analytical and problem solving skills

· Experience in managing multiple external testing service providers

· Experience in managing multi-cultural, diverse, direct and virtual teams

· Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc

· Must display a high level of professional judgment, commitment, integrity, and teamwork

· Excellent client facing, internal communications, written and verbal communication skills

· Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

• Works with the testing service providers and the Bank’s other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

• Engages with the Bank’s various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

• Act as the first point of escalation for any issues raised by the Bank’s stakeholders, testing service providers

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

• Drive and collaborate with all the Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

• Participate and contribute in forums, as required, to drive testing transformation and innovation

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Key Skills:

• Test management across multiple streams

• Good organisational skills, with attention to detail

• Focus on quality and delivery, Experience with Data Migration testing

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field

• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing

• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

• Proven, successful track record of managing shared IT service development and/ or IT Testing Services

• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage

• Strong attention to details, excellent analytical and problem solving skills

• Experience in managing multiple external testing service providers

• Experience in managing multi-cultural, diverse, direct and virtual teams

• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc

• Must display a high level of professional judgment, commitment, integrity, and teamwork

• Excellent client facing, internal communications, written and verbal communication skills

• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Job Title: Analyst, Test Operations

Key Skills:

· Administrative and operation functions experience

· Good organisational skills, with attention to detail

· Excellent communication skills (Both Oral & Written both)

· Focus on quality and eye for process improvement

Job Objectives

Test Operations Analyst will work closely with the respective stakeholders within TCOE (Testing Center of Excellence), primarily TPMs (Test Programme Managers) and test vendor partners to make sure the testing operation functions are running seamlessly.

Reporting to the TCOE Test Operations Lead, the candidate shall ensure that TCOE operation functions are tracked, monitored and reported periodically.

Key Responsibilities

• Manages the administrative processes, methods and standards to ensure that the operation functions within TCOE is adhered
• Design tracking and reporting mechanisms to ensure the administrative function are compliant with defined policies and standards
• Design and operate a process to centralise the main 4 TCOE administrative functions in the financial lifecycle
  • Request for eCRF (Electronic Contract Repository Form)
  • Request for eMemo (Electronic Memo request for budget drawdown)
  • Request for ePR (Electronic Purchase Request)
  • Invoice clearance and monitoring
• Collaborate and define clear segregation of functions between TCOE and P&OP (Process & Operations Planning team), a shared operation functions across GIPS (Group Infrastructure & Platform Services)
• Work with P&OP team to make sure hygiene factors such as e-learnings and clean desk policies are adhered to
• Support the TCOE Business Continuity Program functions such as BCP awareness and Calltree exercise
• Work closely with Business Finance & P&OP teams to make sure TCOE HC are tracked, reported and provide trend analysis periodically
• Drives and measures adoption of GTO testing processes, methods and standards across GTO domains
• Support TCOE team to daily operation such as seating and timesheet
• Support the coordination of any operation functions with IH2 (Innovation Hub 2) and Intermark Office in Malaysia
• Updates and maintains standards/ processes/ methodologies relating to testing and ensure alignment with other Bank's GTO defined policies/ guidelines/ processes in supporting IT delivery to business.
• Provides periodic reports on quality metrics used to benchmark and measure respective Testing domains and adherences to GTO defined standards on testing.

Key Requirements

• Bachelor’s Degree in computer engineering/ Banking & Finance or related field
• Must have oral and written communication abilities for both English language
• Proven working experience in operation administrative functions equivalent role with at least 6 to 9 years relevant experience in Banking and Finance
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong attention to details, excellent analytical and problem-solving skills
• Experience in financial lifecycle primarily in procure to pay process
• Experience in vendor management to deal with external vendors
• Testing or quality certifications will be preferred
• Must display a high level of professional judgment, commitment, integrity, and teamwork

Job Objectives

Test Operations Analyst will work closely with the respective stakeholders within the test department, primarily TPMs (Test Programme Managers) and test vendor partners to make sure the testing operation functions are running seamlessly.

Reporting to the Test Operations Lead, the candidate shall ensure that operation functions are tracked, monitored and reported periodically.

Key Responsibilities

· Manages the administrative processes, methods and standards to ensure that the operation functions within the Bank’s department is adhered

· Design tracking and reporting mechanisms to ensure the administrative function are compliant with defined policies and standards

· Design and operate a process to centralise the main 4 administrative functions in the financial lifecycle

- Request for eCRF (Electronic Contract Repository Form)

- Request for eMemo (Electronic Memo request for budget drawdown)

- Request for ePR (Electronic Purchase Request)

- Invoice clearance and monitoring

· Collaborate and define clear segregation of functions between Testing Department and P&OP (Process & Operations Planning team), a shared operation functions across GIPS (Group Infrastructure & Platform Services)

· Work with P&OP team to make sure hygiene factors such as e-learnings and clean desk policies are adhered to

· Support the Bank’s Business Continuity Program functions such as BCP awareness and Calltree exercise

· Work closely with Business Finance & P&OP teams to make sure HC are tracked, reported and provide trend analysis periodically

· Drives and measures adoption of GTO testing processes, methods and standards across GTO domains

· Support the team to daily operation such as seating and timesheet

· Support the coordination of any operation functions with 2 Bank’s offices in Malaysia

· Updates and maintains standards/ processes/ methodologies relating to testing and ensure alignment with other Bank’s GTO defined policies/ guidelines/ processes in supporting IT delivery to business.

· Provides periodic reports on quality metrics used to benchmark and measure respective Testing domains and adherences to GTO defined standards on testing.

Key Requirements

· Bachelor’s Degree in computer engineering/ Banking & Finance or related field

· Must have good oral and written communication abilities

· Proven working experience in operation administrative functions equivalent role with at least 6 to 9 years relevant experience in Banking and Finance

· Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

· Strong attention to details, excellent analytical and problem-solving skills

· Experience in financial lifecycle primarily in procure to pay process

· Experience in vendor management to deal with external vendors

· Testing or quality certifications will be preferred

· Must display a high level of professional judgment, commitment, integrity, and teamwork

· Automation - hands on experience with Selenium or Appium and Java is a must

JOB DESCRIPTION:

Key Accountabilities

1. Responsible for end to end execution of the overall test strategy developed collectively with the product owner from user story acceptance criteria, JBehave writing, execution of testing and defects management to live verification support.

2. Expected to be an expert in banking domain and able to write test plan and testing summary documents. To write and execute end to end test scenarios with detailed steps as per requirements either via manual or automation testing.

3. Actively participate and collaborate in project meetings and discussions, keen attention to details and time management to ensure quality and timely output of project assigned.

4. Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure. Generate reports of testing, prepare training slides for touchpoints, and required update to delivery.

Job Duties & Responsibilities

1. Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.

2. Able to write test cases in JBehave for agile projects.

2. Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status.

3. Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output.

4. Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.

5. Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.

6. Good with documentation as constant update to project changes will need to be updated timely.

Required Experience

• Minimum 1 years’ experience in web and mobile application testing in the banking industry is preferred.

• Strong analytic skills to process complex requirement to come up with end to end scenarios and test cases

• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing

• Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave

• Understanding Java and VB Scripting will be an advantage, for automation QA role hands on usual of selenium or Appium is a must for consideration

• Experience with Quality assurance processes and JIRA is a must

• Good stakeholder engagement skills with strong verbal and written communication is required as will need to collaborate closely across multiple teams during project execution

• Good team player with strong organizational skills and can work independently with minimum guidance

Role : Process Assurance Analyst

Job Level: Preferably 3 to 5 years of relevant experience (L2)

JOB DESCRIPTION:

Key Skills:

IT Risk Management, Project Management & Business Process Design

Job Objectives

The Team is supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process.

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

• Establish controls and compliance checks on SDM processes

• Design, formulate and enforce governance & compliance process improvement.

• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

• Report findings and provide consulting support in ensuring compliances with procedures

• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines

• At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design

• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

• Prior experience in IT risk management and security will be added advantage

Role: Mobile Test Engineer

Job Level: 6 - 9 years of relevant experience (L3)

Job Description

Job Objectives

The Test Engineering will work closely with the respective stakeholders across the GTO organisation to drive testing transformation as aligned with GTO’s overall strategy.

Reporting to the Test Engineering Lead, the candidate will be responsible for matters related to mobile testing and device management

The candidate is also expected to support best practice adoption across the GTO’s appointed test service providers in accordance with the organization’s standards.

Key Responsibilities

· Provide technical support for mobile device related issues during SIT testing

· Work with test automation teams to setup/support mobile test automation framework, CICD pipelines etc

· Point of contact to work with vendors on mobile device farm related issues

· Work with local and regional teams on mobile device and device farm administration (ie device/user onboarding, tracking, offboarding)

· Monitor device and farm license usage; Generate regular reports on demand, usage, incidents etc

· Ensure device tracker, mobile testing-related documentation is kept up to date

Qualifications and Skills Required

• Bachelor’s Degree in computer engineering or related field.

• Proven working experience in Test Engineering, or equivalent role with at least 5 to 7 years relevant experience in large and complex organisations preferably in the area of Banking and

Finance

• Proven experience with mobile device related testing

• Good understanding of tools and device farms e.g. Tosca, Appium, InTune, Perfecto or equivalent mobile device farm

• Good working knowledge in mobile testing and DevOps technologies: ie Java, Python, Appium, Jenkins, CI/CD, Perfecto

• Experience in mobile device management (MDM) and use of mobile device farm are essential

• Experience in working in multi-cultural, diverse, and remote virtual teams.

• Excellent client facing, internal communications, written and verbal communication skills.

• Experience in working with regional teams in ASEAN useful

• Strong attention to details, excellent analytical and problem-solving skills.

Key Accountabilities
1. Responsible for end to end execution of the overall test strategy developed collectively with the product owner from user story acceptance criteria, JBehave writing, execution of testing and defects management to live verification support.

2. Expected to be an expert in banking domain and able to write test plan and testing summary documents. To write and execute end to end test scenarios with detailed steps as per requirements either via manual or automation testing.

3. Actively participate and collaborate in project meetings and discussions, keen attention to details and time management to ensure quality and timely output of project assigned.

4. Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure. Generate reports of testing, prepare training slides for touchpoints, and required update to delivery

Job Duties & Responsibilities
1. Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing.
2. Able to write test cases in JBehave for agile projects.
3. Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status.
4. Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output
5. Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.
6. Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure.
7. Good with documentation as constant update to project changes will need to be updated timely

Required Experience
• Minimum 1 years’ experience in web and mobile application testing in the banking industry is preferred.
• Strong analytic skills to process complex requirement to come up with end to end scenarios and test cases
• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing
• Have experience in running or being part of an agile project team in banking industry and have had hands on experience on JBehave
• Understanding Java and VB Scripting will be an advantage, for automation QA role hands on usual of selenium or Appium is a must for consideration
• Experience with Quality assurance processes and JIRA is a must
• Good stakeholder engagement skills with strong verbal and written communication is required as will need to collaborate closely across multiple teams during project execution
• Good team player with strong organizational skills and can work independently with minimum guidance

• Automation - hands on experience with Selenium or Appium and Java is a must
• Banking channel experience else is a must