Total 32 compliance manager job vacancies in Quality Assurance / Control category in PAS-Wisma Geylang Serai

Job Title: Compliance Officer (Financial)
Company: BRDGE Technology Pte Ltd
Location: Singapore + Hong Kong
Employment Type: Full-time

BRDGE Technology is a leading fintech platform committed to delivering innovative financial solutions in compliance with Singapore's regulatory framework. We seek a dedicated and detail-oriented Compliance Officer to join our team and ensure adherence to the Monetary Authority of Singapore's (MAS) regulatory requirements.

Key Responsibilities:

• Develop, implement, and oversee compliance programs to ensure adherence to MAS regulations and other statutory requirements.
• Monitor and assess changes in regulatory frameworks, including AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) policies.
• Conduct regular compliance audits and risk assessments to identify and mitigate potential risks.
• Liaise with MAS and other regulatory bodies on compliance matters and reporting obligations.
• Provide training and guidance to staff on compliance policies, procedures, and best practices.
• Handle customer due diligence (CDD), enhanced due diligence (EDD), and transaction monitoring activities to prevent financial crime.
• Prepare and submit timely regulatory filings and reports as required by MAS.

Requirements:

• Educational Qualifications: Bachelor’s degree in Law, Finance, Business, or a related field. Relevant compliance certifications (e.g., ICA, ACAMS, CFA) are an advantage.
• Experience: Minimum of 5 years of experience in a compliance role within the financial services or fintech industry. Familiarity with MAS guidelines, particularly on AML/CFT and financial advisory regulations.
  
• Skills and Attributes: Strong knowledge of regulatory frameworks in Singapore.
  Excellent analytical, communication, and problem-solving skills.
  High ethical standards and attention to detail.
  Proficient in compliance tools and software is a plus.
  Proficient in English and Mandarine

Why Join BRDGE Technology?

• Work with a dynamic and innovative fintech team.
• Opportunity to make a significant impact on compliance strategy and company growth.
• Competitive remuneration package with professional development opportunities.

How to Apply:

Interested candidates are invited to apply via the MyCareersFuture platform. Please submit your resume and a cover letter detailing your qualifications and experience. Applications will be reviewed on a rolling basis.

Note: This role is subject to regulatory approval and adherence to MAS fit-and-proper requirements.

Overall responsibility and accountability for the development and institutionalization of the quality, risk, and compliance (QRC) program of our APAC Work Dynamics business in close coordination with Workplace Management, Markets, and Regional Operations. Guarantees the continual compliance to quality and risk standards for product and service delivery, and enables and sustains processes to ensure reliability and consistency of QRC programs supporting operations. Responsible for implementing QRC and strategic operational goals to exceed customer expectations for product and service quality, cost and delivery, and supporting operational excellence for internal and external operations. Work closely with internal and external key stakeholders, providing expertise, coaching, and analysis of improvement opportunities and corrective actions. Responsible for all areas of the QRC audits within the region, and provides independent review and evaluation of compliance posture across internal operations and client service delivery as appropriate. Lead implementation of the global quality management and risk management systems within region, striving for best in class business practices to deliver to the customer’s expectations and manage teams and projects across the business. S/he will provide clear leadership and vision, inspire and motivate staff to achieve excellence. Monitor and report QRC Key Performance Indicators across all areas of the business, and applies appropriate analytical tools and models to trend and identify opportunities for improvement. Provides QRC subject matter expertise to create responses client RFPs for new / expanded services, and defines appropriate resource models for new client engagements. Participates on new client transition projects, and supports quality and risk management program implementations on new accounts.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments

Join OPAL Fintech – Empowering Cross-Border Trade for SMEs and Beyond

At OPAL Fintech, we’re redefining the way businesses engage with financial services, offering advanced digital banking solutions tailored for a wide range of industries, including SMEs, large corporations, lenders, and marketplaces. With a commitment to innovation, compliance, and operational excellence, we are looking for a Senior Executive to bolster our dynamic Operations team.

This is a 6-month contract role with a high potential for conversion to a permanent position based on performance and business needs.

About OPAL

At the forefront of the fintech revolution, OPAL combines robust regulatory compliance, sophisticated technology, and exceptional customer service to meet the evolving needs of international trade. We are regulated by the Monetary Authority of Singapore (MAS) and hold a Major Payment Institution license under the Payment Services Act, ensuring secure and compliant financial solutions. Our offerings include cross-border payments, multi-currency accounts, escrow services, and white-label platform integrations tailored to our diverse clientele.

About the Role

You will play a critical role in ensuring the seamless execution of our daily operations while supporting the growth and development of our operational capabilities. This is a hands-on role where you will contribute directly to operational processes, continuous improvement initiatives, and team collaboration.

Key Responsibilities

• Operational Support: Oversee and execute day-to-day operations such as customer onboarding, transaction monitoring, and ensuring compliance with internal policies and regulatory guidelines.
• Process Enhancement: Assist in reviewing and refining operational workflows to improve efficiency, accuracy, and scalability.
• Team Collaboration: Work closely with the operations and other team members to ensure alignment of processes with business objectives.
• Data and Reporting: Prepare and analyze operational reports to identify trends and areas for improvement. Maintain accurate documentation of all operational activities.
• Compliance Focus: Ensure adherence to MAS regulations, AML/CFT guidelines, and Opal’s internal compliance policies during all operational activities.
• Customer Service Excellence: Act as a point of contact for resolving operational issues and ensuring high-quality support for both internal and external stakeholders.

Requirements

• A bachelor’s degree in any discipline, preferably in Accountancy, Business, or Finance.
• 3–5 years of experience in operations, preferably within financial institutions or fintech companies. Experience in process improvements is a plus.
• Familiarity with compliance requirements such as KYC, AML/CFT, and transaction monitoring.
• Strong analytical skills with the ability to identify operational gaps and recommend solutions.
• Exceptional communication skills for effective collaboration with team members and external stakeholders.
• Detail-oriented and organized, with a proactive approach to problem-solving.
• Comfortable with dynamic environments and adaptable to changing priorities.

Why Join Us?

• Exciting Opportunities: This contract role offers an excellent opportunity to immerse yourself in a fast-paced fintech environment with potential for permanent employment.
• Innovative Environment: Be part of a forward-thinking team that embraces technology and innovation to drive growth and inclusivity in international trade finance.
• Career Growth: Gain exposure to multifaceted operational challenges and opportunities for professional development.
• Impactful Work: Contribute to shaping the future of cross-border financial services for SMEs and beyond.
• Inclusive Culture: Join a supportive team dedicated to fostering collaboration, learning, and success.

Ready to Shape the Future of Fintech?

Apply now to be a part of OPAL Fintech’s journey as we revolutionize the landscape of financial operations and drive growth for businesses globally. Together, let’s lead the way in embedded finance innovation.

Quality Assurance (QA) is responsible for overseeing and ensuring the highest standards of product and service quality across the organization. This role ensures that all operational processes comply with company guidelines and regulatory standards to improve staff performance and service delivery. This role will regularly audit processes, lead staff development, and foster a culture of continuous improvement through coaching and training.

1. Quality Assurance (Internal Audit)

• Develop, implement, and maintain quality assurance standards and procedures in line with company goals and industry best practices.
• Conduct regular audits and inspections of operational processes to ensure compliance with food safety, hygiene, and quality standards.
• Analyze quality performance data and generate reports to identify areas for improvement.
• Investigate quality issues and customer complaints, determine root causes, and implement corrective actions.
• Collaborate with department heads and staff to ensure quality standards are upheld consistently across all outlets or departments.
• Ensure compliance with local and national regulations related to health, safety, and environmental standards.
• Develop policies for quality control and ensure adherence across all departments.
• Work with suppliers and vendors to ensure that products meet quality specifications.

Manage Operational Risks

• Implement Workplace Safety and Health Policy practices
• Ensure that all stores complied to all MB policies and guidelines.
• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

Manage Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Prepare reports (daily/weekly/monthly) as stipulated by management
• Review systems and processes for workflow and productivity improvement.
• Contribute ideas and cooperate in the execution of on-going initiatives.
• Perform any other duties and responsibilities as and when assigned by Management.

Other Prerequisites

Education & Certification

Degree in Hospitality or related field preferred

Experience

1. Proven Audit experience, preferably in the F&B or services-related industry
2. Have at least 6 years of working experiences with managerial or supervisory capacity.
3. Excellent communication, presentation, and interpersonal skills
4. Proven leadership skills and ability to operate independently.
5. Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
6. Good problem solving skills
7. Extremely organized and goals oriented
8. Outstanding written and verbal communication skills and Strong and confident presentation style
9. Meet the attendance guidelines of the job and adhere to departmental and company policies
10. Proficient in Microsoft Office applications
11. Candidates must have a good command of spoken and written English, and any additional language is an advantage
12. Excellent Communication skills in group presentation
13. Pays attention to details
14. Mature, meticulous, resourceful, organized and able to work independently
15. A team player and takes initiative to assist other Team Members when required
16. Have impeccable follow-through; and "Can Do" attitude and mindset
17. Be willing to work any day and any shift
18. Well-groomed and professional disposition
19. Able to commence immediately

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking, and they can spend every day using our Wise debit card.

The Spend OPS team is part of Spend squad whose mission is: reliable, convenient & eventually free to spend anywhere in the world;

By now, we have a well organised operational team, who work very closely with our dedicated engineering and product teams, across offices in three continents. We partner with the card schemes and other relevant product, engineering and operational teams in Wise, to get things done.

As a Card Compliance & Monitoring Manager, you will focus on overseeing compliance with regulatory and industry standards for card payment transactions, ensuring health and performance of transaction processes, and leading initiatives to improve transactional efficiency and regulatory alignment.

Here’s how you’ll be contributing:

• Oversee the health of card transactions to ensure seamless customer experience and minimal disruptions.
• Monitor transaction processing metrics such as decline rates, authorization speeds, and transaction volumes.
• Understand compliance requirements with all card network (e.g., Visa, Mastercard,) regulations and scheme requirements.
• Engage with card networks, staying ahead of upcoming changes and requirements, be able to stand the grounds from the issuance perspective;
• Collaborate with the card risk and fraud teams to set up systems that detect and mitigate abuse activity within card transactions.
• Implement controls that protect the company from reputational and financial risks associated with non-compliance.
• Develop and maintain key performance indicators (KPIs) for transaction health and scheme compliance.
• Report on transactional health and compliance metrics to executive leadership, identifying areas for improvement.
• Implement action plans for any identified gaps or risks in transaction health or compliance adherence.
• Lead efforts to improve transaction quality and compliance processes, such as optimization of authorization rates and decline mitigation.
• Work closely with product and engineering teams to implement new systems or modify existing ones to meet compliance needs.
• Develop and implement a strategy for continuous improvement in transactional health and scheme compliance, aligning with broader business goals.
• Manage and develop a team responsible for monitoring and reporting on transactional health and compliance.

Qualifications

A bit about you:

• Industry Knowledge: Deep knowledge of card payment networks, regulatory standards, and the transaction lifecycle.
• Compliance Expertise: Familiarity with regulatory standards like PCI-DSS, as well as specific card network rules.
• Analytical Skills: Ability to analyze complex data to identify trends, risks, and areas for improvement.
• Leadership: Strong team management skills and experience leading initiatives across cross-functional teams.
• Communication: Proficiency in communicating compliance requirements, transaction issues, and improvement strategies to both technical and non-technical stakeholders.
• Problem-Solving: Strong decision-making and problem-solving skills to address issues swiftly and effectively.

If you're interested in the position, please apply by submitting your CV and cover letter as soon as possible: interviews will start as soon as the applications come.

In your cover letter (no longer than two pages), please answer the following questions:

1. What are the primary challenges around Card Compliance and Transactional Monitoring, and where do you see the greatest opportunities for process improvements?
2. What is the current approach to regulatory changes, and how does the compliance team ensure timely adaptation while maintaining operational continuity?
3. How did you foster a culture of accountability and empowerment within your team, and what are the expectations for a Senior Lead in driving these values across the team?

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

A Day in Your Life at MKS:

Reporting to a Sr. Director, Global Trade Compliance within the MKS Legal organization, and collaborating extensively with all regional businesses, this person will be a strategic and hands-on leader within the company’s Global Trade Compliance team, responsible for facilitating the company’s trade activities and enhancing and optimizing the overall trade compliance program within the Asia Pacific (APAC) geographic region.

You Will Make an Impact By:

• Subject matter expert in regional regulatory interpretation and the development and implementation of mitigation strategies through projects and key initiatives;
• Serve as the Regional Trade Compliance Council lead and Regional Site Export Coordinator, and foster global compliance coordination;
• Develop and implement trade compliance training and communication content and delivery systems;
• Provide real-time business assistance in key compliance areas such as product classification, licensing, party management, and audits and investigations;
• Assist in the development, implementation, enhancement and maintenance of efficient internal trade compliance programs in coordination with other members of the corporate trade team.
• Facilitate business-level process and procedure development and implementation;
• Liaise with governmental agencies in region and produce internal reports and governmental filings, respond to government inquiries, investigations, and audits, and implement corrective actions; and
• Utilize in-depth knowledge of export and Customs regulations and apply LEAN principles across varied product lines.

Skills You Bring:

• Bachelor’s degree in international business, law, or a related field;
• 4+ years of relevant experience;
• Extensive knowledge of international trade laws and regulations, particularly within key regional markets for APAC -- China, Japan, Malaysia, Singapore, South Korea, Taiwan, Vietnam
• Experience with developing and managing trade compliance programs / Experience working with government enforcement authorities;

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

The associate position presents an exciting opportunity to contribute significantly to supporting the small business community and the tax industry. If you are detailed-oriented and meticulous, this position can allow you to fully develop your interests and equip you with the relevant skills as a tax professional. You will play an essential role in the tax function by preparing company tax returns and ensuring our clients comply with the Singapore tax laws and regulations. This position has the potential for further career growth and offers professional challenges and benefits.

Responsibilities

• Ensure clients comply with the regulations and meet all tax obligations (corporate tax and individual tax);
• Responsible for the preparation of individuals, sole proprietorship, partnership, corporate and withholding tax computations for a portfolio of clients;
• Ensure timely completion of all assigned deliverables and deliver quality tax services;
• Establish good relationships with clients, manage their expectations and ensure excellent client services;
• Establish good relationships with internal departments.

Requirements

• Degree from business management/ accounting/ finance economics or professional qualifications;
• Possessing an accreditation by SCTP or equivalent will be an added advantage;
• Basic Singapore GST knowledge will be advantageous but not compulsory;
• Excellent written and verbal communication skills;
• Highly motivated, able to show initiative, and confident;
• Proactive, and possess good analytical skills.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;
• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;
• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;
• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;
• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management preferably in the securities, financial advisory or fund management industry
• Should have knowledge of key applicable regulations such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations
• Excellent writing and communication skills
• Good interpersonal, influencing and networking skills
• Team player

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

NTUC Health is one of Singapore's largest community health and eldercare providers. As we are growing our cluster support with the evolving EC model, we are looking for dynamic individuals to drive quality assurance, statutory compliance, and programme management in all Active Ageing Centres (AAC).

Quality Assurance And Compliance:

• Ensuring AACs comply with the funder requirements on service deliveries.
• Oversee the semi-annual AIC progress reporting, ensure correct reporting from AAC to funder.
• Monitor and maintain quality standards of the AACs including tracking, updating, and maintaining SOPs and Work Instructions under the framework of ISO 9001:2015 (Quality Management System Requirements).
• Oversee and manage regular quality surveillance, inspections, audits, and governance of Service Quality projects.
• Develop better practices, drive continuous improvement to a higher level of performance as well as implement sustainable business and operational strategies in line with the organization's growth.
• Engage all centers to implement and uphold the quality standards of the division.
• Act as the relevant contact for MOH Audit matters, providing communication to Ministry on improvement plans and escalation of issues.
• Share learnings and issues across various centers for learning purposes.
• AAC Data Protection Representative
• Conduct quality training, oversee and direct the development and implementation of quality and safety training strategies, initiatives, and programs for the department.
• May require to perform additional duties as requested

Incident Management:

• Establish a Quality Assurance Committee (QAC) to review and manage incidents/ data and other improvement plans.
• Oversee analysis, management, and reporting of incidents (Internal and external reporting)
• Oversee development and implementation of risk registry
• Collaborate with stakeholders to ensure that corresponding risk management measures are in place and sustainable.

• Bachelor's degree, preferably in Healthcare or Gerontology related discipline
• Preferably a minimum 3 years of Healthcare experience
• Minimum of 5 years in a supervisory role
• Minimum of 8 years experience in quality assurance, audit, knowledge management, and data analytics
• Experience in project management and/or process re-engineering using Lean and/or another quality improvement/innovation methodologies
• Good communication, interpersonal and people management skills
• Excellent analytical and problem-solving skills
• Detail-oriented
• Familiar with Google Workspace

• LEAN Six Sigma or equivalent process improvement experiences would be an advantage

1. Strong Experience in end to end projects for system implementation, integration, upgrade and support of Actimize/ NetReveal systems.
2. Experience in handling data mapping, data validation and alert validation.
3. Participate in the technical workshops during the analysis and design stages of project and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
4. Trouble-shoot environmental & technical issues that arise in the course of deploying/configuring software and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.
5. Collaborate with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
6. Strong Actimize AML (IFM, RCM, CTR) or Netreveal modules (ETL Builder, Workbench, Visualizer, Application Builder etc) - Compliance, Anti-Money Laundering Domain Experience.
7. Well versed with data feeds required for SAM solution including Actimize architecture. Built and managed development of RCM custom java plugins. Experience in Analysis of Actimize model specs and transforming those specifications into a language understood by the business;
8. Specify and fully document custom Actimize models that would bear scrutiny by an internal audit or external regulators.
9. Having expert hands on experience in RCM administration, GUI customization and other configurations.
10. Experience in performance tuning, configuration application, database and solution level validation. It covers data evaluation and identify data gap/issues. Global implementation and upgrade experience is a plus.
11. Excellent communications skills required to be able to work with various stake holders including business analysts and run the project efficiently.
12. Provide technical guidance and leadership to the project teams throughout all project phases, from planning, resourcing to production deployment and beyond.

Key Requirements –

1. Min 7 years’ experience or equivalent in a technical role such as programming, technical/IT support, software installation.
2. Good knowledge of SQL and in-depth experience of databases such as Oracle, DB2, SQL Server or Teradata and performance tuning at a database level
3. Technical trouble shooting skills
4. Previous experience of installing software, creating test environments
5. Good knowledge of operating systems such as Linux, HPUX, Google Cloud Platform, Windows
6. Understanding of Java and J2EE architectures/and/or Data Server
7. Good experience / knowledge working with JBoss, Weblogic, MQ, Apache Kafka and Spark
8. Experience in AML/KYC ecosystem and technologies Actimize/ Netreveal

Responsibilities:

· Assist in the implementation and documentation of GMP standards across production processes.

- Work closely with production teams to streamline workflows and improve operational efficiency while adhering to GMP standards.

- Analyze digital data from manufacturing processes to identify areas for improvement.

· Support the digitalization of production systems by automating data entry, monitoring, and reporting processes.

· Collaborate with the production team to identify areas for process improvement and recommend digital solutions.

· Support the integration of new technologies that enhance GMP compliance.

· Conduct research on the latest technologies and software applicable to production digitalization.

· Assist in the development of digital checklists and dashboards for real-time compliance tracking.

· Support the automation of routine manufacturing tasks such as batch monitoring, material tracking, and reporting.

· Ensure data integrity and compliance with company and industry standards.

Job Requirements:

· Familiarity with manufacturing technologies, ERP systems, automation tools, and digital platforms.

· Familiarity with Good Manufacturing Practices (GMP) is a plus.

· Ability to analyze data and provide actionable insights for process improvement.

· Effective communication skills to train teams and collaborate with various departments.

· Ability to troubleshoot digital systems and offer solutions for optimizing processes.

Job Summary:

The Compliance and Operations Executive is responsible for ensuring that the school meets and maintains accreditation standards set forth by EduTrust, the Western Association of Schools and Colleges (WASC), and the Council of British International Schools (COBIS). This role involves managing compliance with accreditation requirements and preparing for accreditation reviews. In addition to managing compliance with these accreditation requirements, the role will support school business development and administrative functions to drive organizational growth and efficiency.

Key Responsibilities:

1. Compliance Management:

• EduTrust Compliance:

1. Ensure adherence to EduTrust standards and guidelines.
2. Coordinate the preparation of documents and evidence required for EduTrust accreditation reviews.
3. Monitor compliance with EduTrust requirements on an ongoing basis.

 WASC Accreditation:

1. Oversee the preparation and submission of materials for WASC accreditation.
2. Facilitate internal self-evaluations and external reviews related to WASC.
3. Implement recommendations from WASC reviews to enhance school performance and compliance.

 COBIS Accreditation:

1. Manage the process for COBIS accreditation and reaccreditation.
2. Maintain up-to-date knowledge of COBIS standards and practices.
3. Support the school in meeting COBIS guidelines and standards.

2. Operational Oversight:

1. Oversee day-to-day operational processes to ensure efficiency and adherence to company policies.
2. Analyze operational data to identify trends, inefficiencies, and opportunities for process improvement.
3. Collaborate with various departments to streamline operations and enhance overall performance.

3. Risk Management:

1. Identify and assess operational and compliance risks and develop strategies to mitigate them.
2. Address any compliance issues or operational disruptions promptly and effectively.
3. Implement and monitor risk management controls to ensure they are functioning properly.

4. Training and Support:

1. Develop and deliver training programs to ensure staff are knowledgeable about compliance requirements and operational procedures.
2. Provide support and guidance to employees regarding compliance and operational issues.
3. Act as a point of contact for compliance and operational inquiries.

5. Reporting and Documentation:

1. Prepare detailed reports on compliance and operational performance for senior management.
2. Maintain accurate records of compliance activities, operational procedures, and risk assessments.
3. Ensure proper documentation of all compliance and operational processes.

6. Continuous Improvement:

1. Promote a culture of continuous improvement within the organization by identifying and implementing best practices.
2. Evaluate the effectiveness of existing procedures and recommend improvements.
3. Stay informed about industry trends and changes in regulations that may impact operations.

7. Collaboration and Communication:

1. Work closely with other departments to ensure alignment of compliance and operational objectives.
2. Communicate effectively with external regulatory bodies, auditors, and other stakeholders.
3. Foster positive relationships with team members and external partners to support compliance and operational goals.

8. Administrative Task:

1. Maintain and organize business development documentation, including proposals, agreements, and reports.
2. Ensure that all records are up-to-date and accessible.
3. Provide administrative support to the Head of Corporate Services and Business Development

Qualifications:

• Diploma in Business Administration, Compliance, or a related field
• 3 years of experience in compliance and operations, or a related role.
• Strong knowledge of regulatory requirements and industry standards.
• Proven experience in managing operational processes and improving efficiencies.

Skills and Competencies:

• Excellent organizational and analytical skills.
• Strong attention to detail and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in compliance management software and tools.
• Experience in EduTrurst, WASC, COBIS and/or CIS accreditation will be advantageous.

Company Description

Protege Fund Services is an independent Singapore based Fund Administrator. We serve a growing list of sophisticated client base ranging from individual private clients to large financial corporations.

We believe in building a long-term working relationship with our clients to create successful partnerships through customized and innovative solutions. Safeguarding our clients' privacy and confidentiality interests through robust operational processes and original solutions is our top priority.

Role Description

This is a full-time Compliance Assistant role located in Singapore. Some remote work is acceptable. As a Compliance Assistant, you will be responsible for supporting day-to-day compliance operations and reporting to fund managers and investors.

Roles & Responsibilities

• Help onboard new investors and keep them informed with regular updates.
• Make sure all documents are complete and organized.
• Help prepare and maintain compliance documentation, including reports, filings, and records.
• Support the compliance team in conducting regular investor screening and onboarding.
• Perform simple checks to ensure new investors meet all necessary requirements.
• Perform other duties and special projects as assigned by the compliance team.

Qualifications

• Good team player and possesses an excellent working attitude
• Good knowledge of financial markets and financial products

Good knowledge of accounting and understanding of financial statements

• Strong analytical and problem-solving skills
• Attention to detail and time management skills
• Excellent communication and interpersonal skills
• Diploma in Accounting, Finance, or related field
• Fresh graduate or candidates with no direct experience are welcome to apply

We’re looking for a Senior Analyst who is passionate about Wise’s mission of Money Without Borders and who will partner with our global compliance teams to help us on our journey to Mission Zero!

About the team:

• Truly delivering on our promise of Money Without Borders means we need to build the best local setups within each of the markets we serve, while ensuring we appropriately manage the risks associated with business operations.
• You will join a team of analysts who will develop and own the reporting layer for compliance activities to give assurance to the Board and our regulators that we are effectively managing the risks we face. These activities include regulatory reporting- both routine and ad hoc- as well as compliance monitoring and testing.

Your mission:

• You will join the Compliance and Internal Audit Analytics team to help the organisation better understand compliance risks across the globe. You will do this by partnering very closely with 2nd line in APAC to ensure they can execute against the compliance regulatory reporting schedule, as well as leveraging data to proactively monitor risks.
• You’ll own the challenge of:Establishing an effective engagement model between analytics and Compliance in providing assurance that 1st line is effectively managing risks, primarily focused on APAC, but with the opportunity to partner with other regions when required.
  Outlining an implementation plan to address analytical support for regulatory reporting
  Identifying opportunities for where automated compliance monitoring would be highly impactful

This role will give you the opportunity to:

• Be part of a positive change in the world. Wise is fixing a broken financial system, and putting people and businesses in control of their money
• Help build a world-class compliance and internal audit analytics team that fosters high trust with our customers and external partners.
• Travel when needed to our offices across the globe to connect with local compliance experts.
• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists, compliance and internal audit partners that you will work with and learn from.

Qualifications

A bit about you:

• You have built reporting outputs, creating advanced SQL scripts based on requirements communicated by stakeholders
• You have experience with using data engineering tools (GitHub, dbt, Airflow etc.) to transform messy data into clean and efficient pipelines
• You have experience with designing and owning data assets; you can build and maintain complex data sources and can leverage visualisation tools (Looker, Superset, PowerBI, Tableau etc.) to surface insights
• You understand the importance of data integrity, quality & governance. You know how to produce comprehensive data documentation
• You have stakeholder management skills; you know how to collaborate with key partners to get the job done
• You have a very strong sense of ownership and care about doing things the right way
• You have 4+ years experience working in data analytics
• You are able to prioritise your own work and independently manage competing priorities
• You understand the importance of devoting time to develop more junior team members through coaching and feedback
• You can contribute your own ideas to influence the team’s strategic roadmap
• You are proactive about asking the right questions and resolving blockers

Bonus:

• You understand the purpose of robust risk, compliance and internal audit functions in financial institutions and are passionate about ensuring that customers are protected through these processes
• You have an understanding of how analytics can be used within Compliance to provide assurance over the effectiveness of risk management
• You have experience in regulatory reporting and monitoring controls

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

JOB TITLE: COMPLIANCE MANAGER

Reports to: Head of Operations

WHO ARE WE?

Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.

WHO ARE WE LOOKING FOR?

At Nexus, we do things differently. Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues. You will experience high levels of ownership and empowerment in your role.

JOB DESCRIPTION

The Compliance Manager plays a crucial role in ensuring adherence to relevant laws, regulations, Personal Data Protection Act (PDPA) policies, and standards within the School. They are responsible for developing, implementing, and overseeing compliance programs to mitigate risks and maintain the school's integrity and reputation.

ROLE AND RESPONSIBILITIES

• Develop and implement comprehensive compliance policies, procedures, and guidelines tailored to the specific requirements of the Singapore International School.
• Stay updated with local and international laws, regulations, and accreditation standards related to education, immigration, employment, health, safety, and data protection.
• Collaborate with relevant stakeholders to ensure alignment of compliance efforts with the school's strategic objectives.
• Be the Management Representative for CPE EduTrust
• Responsible for coordination of Parent and Student Surveys.
• Organising and coordinating reports and documentation for CPE EduTrust and ERF requirements
• Assist with all Academic related Accreditations, such as CIS/WASC/CAIE/IB- coordination and etc
• Coordinate with appropriate authorities and agencies to obtain necessary licences, permits, and certifications for the school's operation.
• Conduct regular audits and assessments to identify compliance gaps and areas for improvement.
• Ensure confidentiality and data security in handling compliance-related documentation and information.
• Identify potential compliance risks and vulnerabilities within the school's operations and develop strategies to mitigate them.
• Establish and maintain systems for monitoring and reporting compliance-related issues, incidents, and violations.
• Serve as a Data Protection Officer (DPO) and ensure the school is compliance with the PDPA in Singapore
• Conduct audits to ensure compliance with PDPA requirements
• Develop and implement policies and procedures relating to PDPA within the School
• Handle data breaches and respond to PDPA-related inquiries.
• Provide ongoing education and training to ensure employees understand their data protection responsibilities.
• Collaborate with relevant departments to address compliance-related concerns and implement corrective actions.
• To work closely with the stakeholders on the accreditation process.
• To perform any other duties as assigned by the management, stakeholders, function managers and reporting manager

QUALIFICATIONS AND SKILLS

• Organised and detail oriented
• Self motivated, self directed and proactive character
• Efficient time management skills
• In-depth knowledge of Singapore’s PDPA and other relevant government regulations.
• Experience and knowledge in ISO, Auditing, CIS, WASC, IB, EduTrust and CPE requirements is an advantage
• Excellent comprehension skills and the ability to read and produce administrative and technical reports and documentation
• Relevant Degree in Business Management or equivalent
• Experience in Education Industry with PEI environment
• A good knowledge of auditing skills will be preferred
• Knowledge in using Data Analytics for auditing is preferred but not mandatory

Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.

Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.

Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.

Interested candidates may apply here: https://careers.taylors.edu.my/job-invite/3657/

Job Responsibilities:

• Lead and Responsible for manufacturing quality assurance including incoming quality, in-process quality, semi-finished product quality, and outgoing product quality

• Manage product inspection, customer specifications and requirements

• Drive incoming quality assurance process improvement in efficiency and effectiveness

• Engage sub-contractors to ensure the quality of parts and products and to drive quality improvement initiatives

• Be the owner of a Non-Conforming System. Collaborate with Headquarter for any system upgrade or changes.

• Perform analysis on non-conforming quality incidents and internal errors and provide recommendations to meet internal and customer requirements and expectations

• Support Customer Quality Engineering to investigate customer product complaints

• Responsible for quality KPIs and reporting to senior management

• Provide headship and consulting advice in quality matters

• Set quality strategies to drive company quality culture and quality improvements in process, product, and system

• Plan and lead manufacturing process audit

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 5-8 years’ experience in medical device QA

• ISO 13485:2016 certified internal auditor or with experiences will be advantageous

• Familiar with quality control tools

• Good communication/customer service skills

• Must able to communication in Mandarin & English

• Strong PC skills. Must possess strong working knowledge of Microsoft Office (Word, Outlook, and Excel)

• Required to lift over 30KG when necessary

Immediate priorities

Internal Compliance, Onboarding and day to day administration of International Residential Associate Sales Brokers in Singapore

The International Residential business in Singapore has committed to growing the brokerage team and as part of its growth strategy has agreed to increasing its head count by recruiting several associates on a commission only self-employed contractor model.

As a result of this strategy being adopted and given the additional regulatory requirements, the business requires someone with the required level of experience to help with the recruitment, administration and oversight of all associates that are recruited to the JLL team in the months and years ahead.

Your role related to the above will include:

• Regular monthly reporting and communication with the Singapore KEO, Office head and International Residential team head on all transactions and related CEA matters to ensure that the management are fully aware of all ongoing transactional activity being undertaken.
• The implementation of all the processes related to hiring, onboarding and day to day administration of the International Residential Associate sales team.
• Help to develop and undertake regular (monthly) training programs for the whole Singapore sales team (which overtime the wider SEA sales teams can also benefit from).
• Assist in the development and implementation of regular workshops focused on International (UK) Residential Purchase, Anti-Money Laundering (AML), and Customer Due Diligence (CDD) for the Singapore International Residential (UK) Sales Team, with the potential for extension to broader sales teams across Southeast Asia.”

The Barratt SEA Account

• Manage all the Sub Agency onboarding for all SEA sub agents and to work closely with the wider Barratt JLL team to ensure that the onboarding and ongoing requirements related to the same is managed properly.
• Manage the day-to-day sales progression and tracking of all SEA Barratt London sales.
• Manage all the internal AML/ KYC processes related to all Barratt London SEA sales.

In relation to the above areas, you would work closely with the existing Barratt JLL team as well as the client team in London

Other areas of your role

The One Global Group forward contract book and related IP – Help to review this with the appointed administrators and work towards put forward a proposal for the JLL management teams’ consideration (to be achieved in March and April 2024) – UK and Aussie exchanged contracts.

As sales volumes grow across SEA throughout 2024 and beyond, look to centralize and take responsibility for all the sales progression for all new sales being agreed by the sales brokers i.e. establish a sales progression and customer services hub so that all sales brokers can purely focus on new business and efficiencies across the teams are created.

Help to establish a one stop shop where we offer our purchasers a one stop shops service and act as a single point of contact so that we retain them, provide a high level of service and create additional income streams for the SEA business.

Help the Residential business to grow and manage the B2B distribution network across the region, with the ultimate objective of growing the sales volume in an efficient way, whilst also maximizing revenue and profitability from each partnership.

Given your level of experience at One Global Group, as JLL works towards developing a UK regional focused master agency distribution model, there would potentially be a requirement for assistance with this as a special project.

As a certified CEA Real Estate Salesperson (RES) in Singapore, your RES license would also be registered and secured under JLL.

• S$5,000 Higher + AWS + Variable Bonuses
• 5 days work week (Flexi timing)
• MNC
• Experience in business audit, those with experience as a lead would be preferred.
• Candidate must possess up to date knowledge in any change of regulations related to PDPA.

Our client designs, the market leader in precision measuring instruments is looking for suitable candidates to join their growing business as Compliance Officer.

RESPONSIBILITIES:

• Perform regular business audits internally across the group with internal stakeholders to ensure compliance.
• Provision of support and ensuring corrective action is being performed or on track for any audit point-outs.
• Working closely with the Company’s lawyer and support the planning of the group’s legal strategy.
• Supporting PDPA related matters for the group.
• Develop and implement risk-management policies, procedures, and controls across the group.
• Provide advisory services to internal stakeholders relating to compliance matters.

REQUIREMENTS:

• Bachelor’s degree in business administration, law, or a related field.
• Candidate must have at least 2 years of relevant experience.
• Candidate must have experience in business audit, those with experience as a lead would be preferred.
• Candidate must possess up to date knowledge in any change of regulations related to PDPA.
• Ability to work well individually and is also a good team player with strong interpersonal skills.
• Strong understanding of risk management principles.
• Candidate must be meticulous and possesses strong problem-solving skills.

OTHER INFORMATION:

• Location : Kallang Avenue
• Working hours : Monday – Friday, Office Hours
• Salary: S$5,000 higher / Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY:

Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan , at +65 8911 6546 (Whatsapp) for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Key Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program.
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the team.

Key Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage.
• Strong attention to details, excellent analytical and problem solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications, written and verbal communication skills.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

• Support sales team as an internal resources securing account data on account activity and maintenance for service contracts.
• Excellent verbal and communication skills and attention to detail.
• Maintain the general filling of all documents
• Invoices validation by checking the agreed pricing.
• Coordinate with logistic departments for goods delivery to the place requested by customers/relationship manager
• Assisting sales team on events, promotions or requests.
• Ad-hoc duties when required.
• Fresh Graduate are welcome !!

The Compliance Engineer will be part of a manufacturing functional team. The team plays a leading role as change agents in supporting the site towards the zero defects goal. The team will focus on discrepancy (unplanned events) management, identify and implement remediation and proactive continuous improvement across the organization representing all functions. The position requires proficiency in facilitation of investigations, analytical thinking toward identifying root cause, teamwork, collaboration to identify and implement solutions, technical writing capabilities to write clear and concise quality records. The position requires skill and knowledge in Technical Writing, Quality Systems, RCA Methodologies, Risk Management, Continuous Improvement Methodologies, Project Management and presentation to Health Authorities/ audits.

Responsibilities:

● Manage the investigation Unplanned Events (iUPE) end-to-end process as Owner in accordance with procedures, performance measures, and standard lead times.

● Notify Management of potential quality or regulatory issues that may affect product quality or regulatory compliance.

● Effectively facilitate cross-functional discussions associated with investigation’s cause, remediation and impact analysis.

● Collaborate with cross-functional groups to identify, design and implement process and system improvements and initiatives.

● Lead trending analysis to identify systemic issues and facilitate resolution to prevent trends/ issues.

● Drive continuous improvement to develop and implement initiatives in cross-functional collaboration to reduce defects in identified problem areas.

● Manage the remediation as Owner (if necessary), working collaboratively across several functions to achieve timely closure.

● Manage assignments that are complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations.

● Support and participate in site inspection readiness initiatives, audits, and regulatory inspections.

● Manage work and competing priorities to achieve department objectives and company goals.

● Own the development of personal performance goals and departmental objectives.

● Identify and solve the problems proactively.

● Collaborate with necessary stakeholders to establish processes to meet targets and timelines for UPE management and continuous improvement initiatives.

About You:

● At least a degree in a relevant science/engineering discipline.

● At least 5-7 years of relevant experience in the pharmaceutical industry.

● Exhibits good knowledge of international cGMP and compliance requirements.

● Proficiency of the technical process and workflow of discrepancy/ Unplanned Events Process.

● Strong technical writing skills.

● Display a good level of problem solving ability and provide suggestion/alternative solutions on complex issues resolution.

● Displays strong interpersonal, exceptional teamwork and collaboration skills.

● Highly motivated, well organized and able to develop alternate solutions to issues.

● Ability to communicate clearly and professionally in both writing and verbally.

● Experience with mammalian/bacterial biopharmaceutical production strongly preferred.

We are representing a global Automotive Tier 1 Supplier (MNC) who has a huge R&D presence in Singapore in recruiting ;

Senior APAC Trade Compliance Executive

Job Description

• Supporting the Regional Head in evaluating the current state, setting objectives, and implementing strategies. Through the introduction of innovative work methodologies and collaboration with regional stakeholders, you aim to elevate the customs setup in the APAC region into a trusted and proactive function that enhances business value.
• Identify and communicate customs-related risks and opportunities to the Head of Customs APAC, peers in the Group Customs team, and other stakeholders in the region.
• Collaborate with the regional Head and the entire customs community to develop, roll out, and maintain a customs governance framework, ensuring consistency, efficiency, and sustainability in customs compliance across the region and beyond.
• Conduct customs-specific training in collaboration with the Global Knowledge Manager, adhere to legislation and authorities, and implement measures to enhance performance and compliance across operational teams, shared service centers, and third-party service providers.
• Address customs-related requests with timely and detailed work plans, resource schedules, project estimates, and status reports.
• Develop and nurture relationships with regional customs and regulatory authorities, provide advice on customs procedures to reduce duty obligations, prepare assessments and reports, monitor legal developments, and participate in customs audits as needed.

Requirement.

• Minimum University degree within business/finance/informatics or an interdisciplinary education, such as international business law or business informatics.
• You have gained corporate experience within customs/taxes/controlling or finance or have been working for a multinational business advisory company in the area of customs.
• You are familiar with Free Trade Agreements and their application in Asia
• You demonstrate good communication skills, openness, a cooperative working style and a distinct ability to work with people across cultures and countries.
• Fluent English both in speaking and writing.
• You prefer a team-oriented way of working and show high assertiveness

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

EA License No: 12C6254 | EA Personnel Registration No: R1879665 |