Total 17 public relations executive job vacancies in Quality Assurance / Control category in D10 Ardmore, Bukit Timah, Holland Road, Tanglin

Job Description

• Ensure that centres / departments comply with Standard Operating Procedures (SOPs) including Internal Data Protection Policies, through internal audits
• Finalise audit reports and follow-up on non-compliance to SOPs
• Discuss findings with respective centres / departments, where appropriate
• Assist centres to comply with regulations [e.g. through better understanding of PersonalData Protection Act (PDPA)]
• Review practices to identify areas for improvement in SOPs
• Conduct periodic reviews of procurement activities and purchases, ensuring adherence to stipulated thresholds, policies and procedures.
• Provide support to fundraising events
• Provide support to Annual General Meeting and other relevant meetings
• Assist in risk and crisis management
• Any other duties as assigned

Requirements

• At least 3 years’ experience in Internal / External Audit
• Minimum Diploma in Accounting or relevant accounting qualification
• Proficiency in Microsoft Office
• Meticulous and analytical
• Good written and verbal communication skills
• Strong team player with good interpersonal and time management skills
• Positive, proactive and solution oriented – a problem solver who finds ways to overcome challenges and get things done
• Takes full ownership of assigned responsibilities
• Has initiative and driven to go beyond the minimum requirements, not a “check-the-box” mentality
• Familiar with PDPA

Job Responsibilities:

• General Responsibilities
• Ensure that all services offered through the centres meet or exceed internal and quality assurance guidelines.
• Conduct audits on regulatory compliances, internal processes, procedures and potential high-risk non-compliances areas as per Regulatory Standards.
• Involved in initiatives to implement quality measures to raise the standard of early childhood care and education in child care centres.
• Ensure centres’ adherence and conformity to corporate identity and guidelines.
• Ensure the team provide a safe and nurturing environment for children that encourage their social, emotional, physical and intellectual development.
• To escalate issues and concerns to management in a timely manner.

2.Licensing and SPARK certification

• Familiar with ECDC Act
• Familiar with SPARK QRS-U.
• Ensure that the centres adhere and compliance to the regulatory standards.
• Develop action plan to meet Licensing & SPARKS criteria

3.Policies and Procedures

• To oversee, track and monitor centre’s corrective action responses, ensuring that centre’s principals, supervisors and staffs follow through all corrective action plans and review the effectiveness of such responses.
• Motivate the team to achieve operational effectiveness, ensuring ongoing organisational capabilities without compromising quality standards.

Requirements:

• Diploma in Early Childhood Care & Education (ECCE) or related discipline.
• At least 3 Year(s) of working experience in the related field is required for this position
• Knowledge of quality/compliance management as well as regulations and standards in Early Childhood
• Experience with quality improvement systems
• Aptitude for reviewing data, strong analytical skills and meticulous
• Proficient in Microsoft applications such as Word, Excel and PowerPoint
• Preferably Junior Executive specialized in Quality Control/Assurance or equivalent.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Act as co-liaison with instructors of undergraduate and postgraduate courses on the stepped-up effort in Assurance of Learning processes.
• Compilation/organization of electronic, and scanning paper documents to comply with re-accreditation efforts.
• Preparation of documents, collection of data for accreditation submissions.
• Act as co-liaison between the Accreditation bodies and individuals within SMU who contribute to the accreditation process.
• Assist in general documentation and visualisation of data using infographics in reports and/or electronic media for accreditation reports and visits by external accreditation agencies.
• Administration of AOL assessments.
• Assist in organizing the site visits by peer-reviewers of various re-accreditation and external review processes.
• Logistical and event planning support.
• Assist in building and managing a virtual and hybrid sharing space and platform to archive and showcase accreditation material and resources for future audit visits.
• Other duties as assigned.

• Degree holder with some years of relevant work experience. Recent graduates may also apply.
• Good writing and analytical skills.
• Good communication and interpersonal skills, with the ability to interact well with faculty, staff, and students.
• A keen eye for detail and the ability to prepare informative and accurate reports.
• Able to validate data, identify data errors and rectify the mistakes.
• Strong computer literacy skills specifically in the Microsoft Suite.
• Able to use common graphic tools to present infographics and generate reports will be an advantage.
• Has initiative in work planning and able to work independently.
• Good time management.
• Able to handle confidential information.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities:

• Assist in the implementation and management of HACCP and all QA-related programs
• To oversee the compliance of the MUIS Halal Certification Conditions and rectify any non-compliance.
• Conduct regular audits and inspections of manufacturing processes, facilities, outlets, and products to identify areas for improvement and ensure adherence to quality standards
• Assist in maintaining, reviewing, and updating process flow, SOPs, and product specifications
• Ensure and maintain hygiene standards for food handlers and the outlets premises
• Assist in investigating product quality incidents, customer complaints, and non-conformances, and implement corrective and preventive actions to mitigate risks and prevent recurrence
• Responsible for the equipment calibration program
• Assist in product evaluation, shelf-life monitoring, batch sampling, and computing of results
• Engage and liaise with external laboratories for product and environmental hygiene tests
• Perform sensory evaluation tests and product prelaunch-related testing
• Assist in all internal and external audits
• Lead the planning process to meet operational goals, including forecasting, capacity planning, and resource allocation.
• Work closely with procurement and logistics teams to create efficient workflows.
• Perform any other ad-hoc duties as assigned by the superior

Requirements:

• Diploma in Food Science, Food Nutrition or relevant (Fresh graduate may apply)
• Preferably with related experience in related food manufacturing industry
• Knowledge of HACCP, ISO22000 and its requirements
• Ability to communicate effectively with all levels staff (Communication also means working effectively with workers from different ethnic)
• Responsible, analytical, effective team member and possess good problem-solving skills
• Have the mindset of food safety aspects as priority

You will be responsible in the fulfillment of IT Governance functions which includes Incident Management, Change Management, Business Continuity Management, IT Risk Management and IT Audit.

Brief Job Description:

• Track and follow through reported production incidents from the identification of root cause and implementation of permanent solutions.
• Prepare IT reports, coordinate regular meetings and follow-up discussions between IT, Stakeholders and Management.
• Review IT processes and procedures, identify gaps and propose solutions.
• Liaise with internal and external parties in doing IT Audits and Due Diligence Assessment of IT services or systems.
• Follow company policies, procedures, regulatory notices and guidelines, and develop enhancements to existing procedures to ensure compliance to changes in these requirements.
• Regularly keep BCP documents updated and complete regular business continuity management activities including DR testing and call tree exercises.
• Document DR testing results, create a report with analysis and lessons learnt to improve business continuity procedures.
• Carry-out IT Risk assessments with system owners and IT heads related to regulatory guidelines on TRM, Cyber Hygiene, BCM, Outsourcing, DLP/ PDPA, Cloud, etc.
• Ensure that identified risks and gaps from the IT Risk assessment are reviewed, addressed and tracked for the completion of the remediation actions.

Requirements:

• Diploma/ Bachelor’s degree in information Technology/ Computer Science or related fields.
• Minimum 2 years’ experience in IT Governance, IT Risk management, IT Audit areas.
• Strong understanding of MAS TRM, BCM, Outsourcing Guidelines, DLP and PDPA.
• Knowledge of Financial Derivatives and Securities is preferred.
• Preferably ITIL certified or equivalent is a plus.
• Possess excellent written and oral communication skills and able to present ideas to all staff levels including Management.
• Strong interpersonal skills for working with internal and external parties.
• Meticulous in documentation and follow-through on action items.
• Ability to work in a fast-paced environment and be able to deal with changes.
• Ability to handle multiple competing priorities.

Job Responsibilities:

• General Responsibilities
• Ensure that all services offered through the centres meet or exceed internal and quality assurance guidelines.
• Conduct audits on regulatory compliances, internal processes, procedures and potential high-risk non-compliances areas as per Regulatory Standards.
• Involved in initiatives to implement quality measures to raise the standard of early childhood care and education in child care centres.
• Ensure centres’ adherence and conformity to corporate identity and guidelines.
• Ensure the team provide a safe and nurturing environment for children that encourage their social, emotional, physical and intellectual development.
• To escalate issues and concerns to management in a timely manner.

2.Licensing and SPARK certification

• Familiar with ECDC Act
• Familiar with SPARK QRS-U.
• Ensure that the centres adhere and compliance to the regulatory standards.
• Develop action plan to meet Licensing & SPARKS criteria

3.Policies and Procedures

• To oversee, track and monitor centre’s corrective action responses, ensuring that centre’s principals, supervisors and staffs follow through all corrective action plans and review the effectiveness of such responses.
• Motivate the team to achieve operational effectiveness, ensuring ongoing organisational capabilities without compromising quality standards.

Requirements:

• Diploma in Early Childhood Care & Education (ECCE) or related discipline.
• At least 3 Year(s) of working experience in the related field is required for this position
• Knowledge of quality/compliance management as well as regulations and standards in Early Childhood
• Experience with quality improvement systems
• Aptitude for reviewing data, strong analytical skills and meticulous
• Proficient in Microsoft applications such as Word, Excel and PowerPoint
• Preferably Junior Executive specialized in Quality Control/Assurance or equivalent.

Responsibilities:

• Manage QMS and OHSMS.
• Review and update policies and objectives.
• Implement quality standards.
• Conduct internal and external audits.
• Manage third-party certifications.
• Coordinate with departments for audits.
• Follow up on post-audit activities.
• Manage document control.
• Support procedure reviews and updates.
• Identify and organize training.
• Conduct inspections.
• Prepare inspection reports.
• Liaise with clients and surveyors.
• Manage non-conformances.
• Create and review Risk Management Plans.

Required Skills:

• ISO 9001:2015 QMS and ISO 45001 safety expertise.
• 4+ years of experience in related fields: Shipbuilding/ Construction/ Interior Design
• Technical skills.
• Organizational skills.
• Leadership skills.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Responsibilities:

• Perform product inspection and/or audits of quality assurance in the production line, restaurants, events etc
• Perform packaging line and manufacturing inspection
• Ensures raw materials, in-process and finished products meet company standards
• Conduct Food Hygiene Audit checks at production line, restaurants, events etc and ensure any non-compliance are reported to management and resolved swiftly
• Responsible for spot check and inspection of finished goods to comply with specification and customer requirements
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent
• At least 2 years relevant experience
• Comfortable to handle administrative work in HACCP and/or other Food Safety Audits
• Relevant experience in Food & Beverage industry is an advantage

Whatsapp 91834574 for more information

Job Responsibilities:

Documentation
• To consolidate and organize company and franchise food hygiene reports and ensure that all supporting documents are complete.
• To conduct data analysis on consolidated reports.
• To share and monitor data, and source for solution and provide recommendations.
• To monitor, review and share latest cleaning manuals, reports and SOP to relevant parties.

Inspection (Factory / Outlet / Warehouse)
• Key liaison personnel for factory/outlet/warehouse and third-party inspector and arrange a schedule for smooth inspection.
• Before inspection, check current records for incidents and share them with the third-party inspectors and QA department.
• Conduct or participate in factory/outlet/warehouse hygiene inspection and generate inspection report, improvement sheet and provide suggestions when needed.
• Receive inspection sheets from inspectors and review inspection sheets according to your reporting officer advice.
• Consolidation of inspection reports and monitor completion of improvement plan and schedule.
• Consolidation of all factory information and monitor company improvement for providing safe and quality food to customers.

Hygiene and Food Safety support
• Arrange with third-party inspector to conduct outlet hygiene training to improve food safety and quality control.
• Conduct self-hygiene inspection training to outlet staff when required.
• Consolidate training information and share with management for next improvement direction.
• Support QA projects by coordinating with different departments and prepare meeting minutes when needed.
• Monitor health and food authorities (Ministry of Health, Singapore Food Agency etc.) or other related companies for the latest news.

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.
• We welcome all to apply. Ideally, candidate should have 1-2 years' experience in the food industry to have shorter learning curve.
• Required skill(s): Computer Skill, MS Excel, MS Word
• Able to handle English and Mandarin-speaking staff and customers. Japanese-speaking ability is a plus.
• Be able to work independently with a high level of initiative and resourcefulness.
• Fast learner and able to work under pressure.
• Good communication and interpersonal skills.
• Good understanding of Food Safety Management System.

We will be open to consider offering Senior QA Executive role, based on the successful candidates' work experience and our assessment of candidates' competencies to handle the assigned work.

Responsibilities:

• Perform product inspection and/or audits of quality assurance in the production line, restaurants, events etc
• Perform packaging line and manufacturing inspection
• Ensures raw materials, in-process and finished products meet company standards
• Conduct Food Hygiene Audit checks at production line, restaurants, events etc and ensure any non-compliance are reported to management and resolved swiftly
• Responsible for spot check and inspection of finished goods to comply with specification and customer requirements
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent
• At least 2 years relevant experience
• Comfortable to handle administrative work in HACCP and/or other Food Safety Audits
• Relevant experience in Food & Beverage industry is an advantage

Whatsapp 91834574 for more information

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Trainer Screening and onboarding
  • Vetting/Screening of trainer onboarding documents.
  • Management of trainer supporting documents for the purpose of knowledge management. (Curriculum Vitae, Professional Certificates).
  • Issuance of appointment letters (Official appointment letters with fixed durations, with option to renew in the future).
  • Creation/updating of training and enablement materials to be used to onboard our new/existing trainers to improve CET trainer teaching quality.
  • Conduct training visits to collate information on training delivery.
• Preparation for SSG's new Training Partner Quality Assessment (TPQA)
  • Support in the creation of processes to ensure the successful execution and conformance of SSG's TPQA.
  • Ensure required documentation and points of contact are defined and maintained.
• Course Application Related Processes on government digital platforms (TPGateway)
  • Collation and screening of new course application data from our training teams as they create new programmes CET Learners.
  • Creation of course application drafts and facilitation of governance/approval/audit processes.
  • Payment and Submission of applications and monitoring of application status.
  • Facilitate edits made to course applications;
  • retirement of programmes that are obsolete;
  • communication with SkillsFuture Singapore (SSG) to ensure that application processes are efficient, that queries are answered promptly to facilitate quick turn-around.
  • Maintaining the SMU Academy master list of programmes for internal processes; which would impact finance, reporting and audit processes.
• Other duties
  • Helping to supervise a team of student assistants.
  • Support in the analysis of Training Data and Generation of reports for the purposes of audits.
  • As required by the Cluster Lead or management of the SMU Academy.

• Degree or Diploma holder with at least 2 years of relevant experience.
• Familiarity or previous experience with Education quality assurance (PQAF, QAFU, TPQA, etc..) would be advantageous.
• Keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description

• Implement and administer compliant programmes.
• Examine company policies.
• Provide management with detailed reports on the company's compliance with laws and regulations.
• Develop and manage effective action plans to address audit findings and compliance violations.
• Conduct routine audits of the company's procedures, practises, and documents to identify potential vulnerabilities or risks.
• Evaluate company operations to identify compliance-related risks.
• Ensure that every employee is educated on the most recent rules and procedures.
• Addressed employee concerns regarding legal and compliance issues.

Job Requirement

• Minimum: Polytechnic Diploma in Business or Technology.
• 2 years prior experience in risk management, compliance or audit roles.
• Those without experience but willing to learn are welcome to apply.
• Must have, or be willing to obtain, a compliance certification.
• Attention to detail in order to identify and correct risky practices.
• Strong communicator and capable of expressing oneself clearly both speaking and in writing.
• Possess a collaborative personality and be open to suggestions from team members.
• Good knowledge of industry protocols and best practices.
• Good time management and organisational skills and able to meet deadlines.
• Should have a strong moral code and sense of ethics.

*Disclaimer: Only shortlisted candidates will be contacted.

Job Description

Internal Audit Coordination and Support (90%)

• Gather data and information required for the planning of each audit assignment.
• Perform audit work in accordance with (but not limited to) the audit program within the timeline and budget assigned.
• Carry out preliminary planning, establish direction for audits and perform risk-based audits, evaluating the adequacy and effectiveness of systems of internal controls of the Group businesses,
• Design and regularly review internal audit plans and programmes, ensuring the audits address relevant areas of identified risks.
• Agree and monitor all audit action plans with internal stakeholders to implement all audit recommendations.
• Follow up on the implementation of audit recommendations and provide progress report to Management.
• Possessing useful professional experience in IT general controls and data analytics to complement internal controls and risk experience would be an added advantage.
• Provide advice and training (where necessary) to THKMC staff on internal control procedures.
• Undertake ad-hoc or special reviews which include investigations.

General (10%)

• Perform any adhoc duties as assigned.

Qualifications

• Good degree in Accounting with minimum 4 years of audit/risk management experiences in Big 4 accounting firms and/or internal audit of MNCs.
• Exposure to risk management, IT audits, data analytics would be an added advantage.
• Strong command of MS Office (Word, Excel, PowerPoint) is essential.
• Good knowledge of PDPA, Workplace Safety & Health legislation and other relevant regulations relating to Compliance would be a bonus.
• Meticulous, analytical with strong logical thinking skills.
• Interpersonal and stakeholder management skills
• Strong planning, problem solving and analytical skills with an innovative mindset, with ability to assess and evaluate risks.
• High level of self-management and ability to work under tight timelines.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

Internal Audit Coordination and Support (90%)

• Gather data and information required for the planning of each audit assignment.
• Perform audit work in accordance with (but not limited to) the audit program within the timeline and budget assigned.
• Carry out preliminary planning, establish direction for audits and perform risk-based audits, evaluating the adequacy and effectiveness of systems of internal controls of the Group businesses,
• Design and regularly review internal audit plans and programmes, ensuring the audits address relevant areas of identified risks.
• Agree and monitor all audit action plans with internal stakeholders to implement all audit recommendations.
• Follow up on the implementation of audit recommendations and provide progress report to Management.
• Possessing useful professional experience in IT general controls and data analytics to complement internal controls and risk experience would be an added advantage.
• Provide advice and training (where necessary) to THKMC staff on internal control procedures.
• Undertake ad-hoc or special reviews which include investigations.

General (10%)

• Perform any adhoc duties as assigned.

• Good degree in Accounting with minimum 4 years of audit/risk management experiences in Big 4 accounting firms and/or internal audit of MNCs.
• Exposure to risk management, IT audits, data analytics would be an added advantage.
• Strong command of MS Office (Word, Excel, PowerPoint) is essential.
• Good knowledge of PDPA, Workplace Safety & Health legislation and other relevant regulations relating to Compliance would be a bonus.
• Meticulous, analytical with strong logical thinking skills.
• Interpersonal and stakeholder management skills
• Strong planning, problem solving and analytical skills with an innovative mindset, with ability to assess and evaluate risks.
• High level of self-management and ability to work under tight timelines.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC (80%)

1. To develop and implement programmes/ activities directed at improving clinical quality and patient safety.

2. To promote, entrench, and communicate the principle and the methodology of continuous improvement in the quality systems and among all healthcare workers. To conduct relevant clinical quality training and review its effectiveness to meet these needs.

3. To facilitate and coordinate the hospital’s Clinical Quality Assurance programmes, including the monitoring of its deliverables as per its annual improvement & safety plan.

4. To assure compliance and is responsible for the maintenance of accredited systems such as Joint Commission International (JCI), including the monitoring and evaluation of the systems compliance through regular surveillance and audit.

5. To facilitate and coordinate the development of clinical pathways for the top DRGs and clinical outcomes in conjunction with the Quality Plan and programmes.

6. Is responsible to implement, monitor, collate, analyse, and generate report of the hospital-wide clinical performance indicators and measures for continuous improvement use.

7. Is responsible to submit timely report as required by external agencies/ regulatory bodies, such as MOH.

(B) GENERAL (20%)

1. Promote clinical quality service programmes and activities in the whole hospital as well as in each department along with the department Heads.

2. Participate in relevant established workgroups, forums and committees to foster and consolidate quality management skills.

3. Participate in continuing education and keeping abreast with the latest developments in the clinical quality management specialty.

4. Commitment to professional growth and development through the ongoing process of formal and informal education.

5. Conduct internal audits and facilitates external audits.

Job Title: QA Executive (ID8104)

Location: Lakeside

Working Hour: 5.5 days work (Alternate Saturday)

Monday – Friday 9am-6pm

Satursay 9am-1pm

Salary: $2600 - $3000

Job Description:

• Conduct process verification and validation exercise (i.e. SOP/ Machinery/ CCP verification, new product launch process observation, machinery cleanliness check via ATP swab, weighing scale verification, monthly facilities check, mock recall exercise, FG shelf-life verification and to put in records).

• Perform daily periodic walk-around of production, warehouse area to ensure compliance to in-house GMP, GMP and GWP, FG specifications and SOP.

• Conduct monthly checks and data analysis on retention samples to evaluate product stability.

• Coordinate with microbiological laboratory for sample collection and lab reports.

• Collect information and data to conduct trend analysis.

• Participate in trials and follow up on required information.

• Supervise and ensure the handling and processing operations are in accordance with the general guidelines of Halal food within the premises.

• Conduct periodic checks on delivery trucks’ pre-cool and supply chain temperature to ensure cold chain management and follow up with drivers and vendors for corrective actions.

• Conduct random checks on incoming raw material to ensure product wholesomeness, free of foreign material and defects etc.

• Follow-up with Procurement on investigation and corrective actions on raw material complaint / feedbacks.

• Prepare and maintain raw material specifications, in-house process procedures and documentation (checklists, microbial test report, COA, complaint log, vendor evaluation form, calibration report, traceability invoices / production planning / certificate etc.).

• Ensure quality and food safety standards of FG are maintained through scheduled lab test, sensory evaluation and conduct process checks.

Regulatory Support

• Assist in internal audit.

• Support external customer and regulatory audits i.e. FSSC 22000, 3rd party supplier assessment.

Import and Export Management

• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.

Vendor Management

• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up e.g. pest control, cleaning chemicals, weighing scale, metal detector, microbiological laboratory.

Customer Management

• Provide support to customers’ request e.g. questionnaire, product specification, shelf life lab test reports.

• Assist in investigation and follow up with investigation report.

Training

• Preparation of training materials e.g. photos, attendance sheet, assessment.

• Coordination with HODs on training schedule.

• Conduct training

Ad-hoc Duties

• Any other duties assigned by QA manager

Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.

• Required skill(s): Computer Skill, MS Excel, MS Word.

• At least 1 year(s) of working experience in the related field is required for this position.

• Relevant experience in Food & Beverage industry is an advantage.

• Bilingual in English & Mandarin [to liaise with Mandarin speaking associates & employees

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC (80%)

1. To develop and implement programmes/ activities directed at improving clinical quality and patient safety.

2. To promote, entrench, and communicate the principle and the methodology of continuous improvement in the quality systems and among all healthcare workers. To conduct relevant clinical quality training and review its effectiveness to meet these needs.

3. To facilitate and coordinate the hospital’s Clinical Quality Assurance programmes, including the monitoring of its deliverables as per its annual improvement & safety plan.

4. To assure compliance and is responsible for the maintenance of accredited systems such as Joint Commission International (JCI), including the monitoring and evaluation of the systems compliance through regular surveillance and audit.

5. To facilitate and coordinate the development of clinical pathways for the top DRGs and clinical outcomes in conjunction with the Quality Plan and programmes.

6. Is responsible to implement, monitor, collate, analyse, and generate report of the hospital-wide clinical performance indicators and measures for continuous improvement use.

7. Is responsible to submit timely report as required by external agencies/ regulatory bodies, such as MOH.

(B) GENERAL (20%)

1. Promote clinical quality service programmes and activities in the whole hospital as well as in each department along with the department Heads.

2. Participate in relevant established workgroups, forums and committees to foster and consolidate quality management skills.

3. Participate in continuing education and keeping abreast with the latest developments in the clinical quality management specialty.

4. Commitment to professional growth and development through the ongoing process of formal and informal education.

5. Conduct internal audits and facilitates external audits.