Total 32 service centre manager job vacancies in Quality Assurance / Control category in Serangoon North Ave 5, Singapore

The primary responsibility of this position is to provide leadership for all Quality Assurance & Control matters.

This includes:

• Assuring consistent quality of production by developing processes and enforcing compliance to ISO 13485 quality system.
• Validating the production & inspection processes and maintaining validation status
• Managing the records for Quality Inspection, Quality Control, Calibration, QA Lab equipment, Training Resources, ERP Quality Module and Quality System Documentation.
• Managing a team of Engineers, QA Technicians & Quality Inspectors

The incumbent reports to the Site Leader, Singapore and Global Head of Quality (Medevio).

Roles & Responsibilties

Quality System Management

• Manage and maintain the site's quality management system (QMS) in compliance with ISO 13485 and ISO 9001 and applicable regulatory standards.
• Key stakeholder in ERP in Quality Module and DMS of site
• Ensure that the QMS effectively supports all manufacturing and operational processes, resulting in consistently high-quality product outputs.

Quality Operation & Lab Management:

• Oversee the day-to-day operations of the quality control and assurance, ensuring proper procedures and outcomes that consistently align with product specifications.
• Manage a team on quality inspection and establishing protocols fulfilling both internal, external customers.
• Develop and enforce rigorous lab testing protocols to maintain stringent quality and safety standards.

Capital Expenditure Planning and Equipment Management:

• Plan and manage capital expenditure for quality-related equipment in production to support ongoing and new operations.
• Site calibration SME and coordinator for both internal and external calibration.
• Ensure timely maintenance and calibration of quality equipment to maintain operational efficiency and compliance with industry standards.

NPI and quality engineering:

• Ensure compliance with new and pre-existing product requirements.
• Key stakeholder in new product development including qualification to production readiness.

Global Quality:

• Working with Global Head of Quality to drive Global Quality Plan
• Working with peers in Global Quality to drive strategic global initiatives, ensuring cohesive quality management across Medevio Sites

Regulatory Compliance and Auditing:

• Oversee readiness for all internal and external audits, including customer audits and third-party regulatory audits.
• Lead the preparation and submission of documentation required for regulatory compliance in all markets where products are distributed.
• Develop and implement strategies to manage and reduce compliance risks.

Supplier Management and Incoming Quality Control:

• Oversee supplier quality management, conducting audits and addressing issues to ensure supplier compliance with quality standards.
• Develop and maintain strong relationships with suppliers to ensure continuous supply chain improvement and adherence to quality specifications.

Quality Improvement Initiatives:

• Identify opportunities for process improvements and lead quality improvement projects to enhance manufacturing efficacy and product quality.
• Drive the transformation towards a paperless factory to enhance operational efficiency and data integrity.
• Implement Statistical Process Control (SPC) to monitor and control quality during manufacturing processes.
• Utilize digital tools and methodologies such as Six Sigma and lean manufacturing to improve productivity and product quality.

Team Leadership and Development:

• Manage and lead a team of skilled quality engineers and technicians, providing strategic direction, training, and development.
• Foster a culture that prioritizes quality and compliance through continuous training, learning and development programs, and succession planning.

Stakeholder Engagement and Reporting:

• Align with the global quality function on strategic global initiatives, ensuring cohesive quality management across the organization.
• Collaborate closely with manufacturing, R&D, and supply chain departments to ensure alignment on quality standards and to address quality issues promptly.
• Report on quality metrics and KPIs to senior management, providing insights and recommendations for ongoing quality enhancements.
• Communicate effectively with customers and regulatory bodies regarding product quality and compliance issues.

Complaint and CAPA Handling:

• Lead the investigation and resolution of non-conformance issues and product incidents, identifying root causes and implementing corrective actions.
• Manage the customer complaint process, ensuring all complaints are addressed promptly and effectively.
• Lead the development and completion of 8D reports, ensuring thorough documentation and effective resolution of issues.
• Oversee the implementation of corrective and preventive actions (CAPA) to eliminate the causes of potential non-conformities or issues, preventing their recurrence.

Environmental Health and Safety (EHS) and Sustainability:

• Support the development, implementation, and enforcement of an EHS policy, complying with all legal and corporate policies.
• Assist in fostering a culture of safety responsibility, providing ongoing training and resources to ensure a safe and healthy work environment.
• Support the establishment and execution of site ESG goals in alignment with Medevio's global sustainability roadmap, ensuring the site contributes effectively to broader corporate sustainability targets.

Qualifications

• Bachelor’s in Engineering or Science / Master’s in Engineering or Science
• Extensive experience within a manufacturing environment with a thorough understanding of ISO 13485 and ISO 9001.
• Six Sigma certification and/or ASQ certified Quality Engineer

Get to Know the Team:

We are looking for a Compliance Officer to join our Grab Direct General Insurer team based in Singapore. Our team focuses on ensuring that we uphold the highest standards of compliance, aligning with regulatory requirements and fostering a culture of integrity within our organization.

Get to Know the Role:

As a Compliance Officer, you will play a central role in maintaining our compliance framework. You'll be responsible for developing and implementing policies that adhere to regulations and industry standards while staying updated on any changes that may affect our business.

You will report to the Associate General Counsel, GrabFin.

This role will be onsite at Grab Office.

The Critical Tasks You will Perform:

• You will develop, implement, and maintain compliance policies and procedures that align with regulatory requirements and best industry practices.
• You will monitor and assess the company's adherence to relevant laws and regulations including the Insurance Act, Anti-Money Laundering (AML) regulations, and data protection laws.
• You will conduct regular compliance audits and risk assessments to identify potential compliance issues and recommend corrective measures.
• You will provide training and guidance to employees on compliance matters to ensure awareness and understanding of responsibilities.
• You will liaise with regulatory authorities and respond promptly to inquiries, ensuring timely submission of reports and required documentation.
• You will investigate compliance breaches and recommend appropriate disciplinary actions or remedial measures.
• You will stay updated on regulatory changes and industry trends, advising management on potential impacts.
• You will collaborate with departments such as risk management and internal audit to maintain a cohesive approach to compliance.
• You will prepare and present compliance reports to senior management and the board of directors.

Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Supervise and oversee junior team members and review their work product
• Review and draft compliance documents, frameworks and templates, covering all aspects of regulatory compliance
• Analysing and summarising MAS publications and regulatory updates
• Develop training programs, with opportunities to provide training to clients
• Other ad-hoc duties as required

Job Summary:

• Industry: Healthcare
• Working location: Kent Ridge

Job Responsibilities:

• Leads quality improvement initiatives and spearheads innovation projects, identifying areas for enhancement and implementing best practices.
• Assists in managing the day-to-day operations of the department, ensuring high standards of patient care and staff performance
• Analyzes data and prepares reports on quality metrics and innovation outcomes.
• Conducts training on quality improvement, new technologies, and innovative care practices, including facilitating quality improvement workshops.
• Ensures compliance with healthcare regulations and organizational policies. Supports Nursing in compliance to audits’ standards.
• Participates in interdepartmental meetings and committees to represent the Nursing Departments’ quality and innovation interests.
• Supports the department in managing administrative support and coordination with external parties for innovative projects and research grants.
• Establishes and maintains relationships with funding agencies, potential partners, and other stakeholders in the healthcare innovation ecosystem.
• Facilitate, coordinate and support Nursing Leadership with the department's annual work plan.
• Consolidates, reviews, and analyses periodic and ad-hoc statistical and management reports
• Undertakes any other tasks assigned.

Job Requirements:

• Bachelor’s Degree in Business/Engineering/Industrial Design/Healthcare from a recognized institution.
• Possess knowledge of quality improvement methodologies and innovation processes in healthcare.
• Strong understanding of AI and robotics applications in healthcare, or willingness to learn.
• Proficient in Microsoft Office, in particular Word, Excel and PowerPoint.
• At least two years of experience in facilitating workshops and conducting training.
• Familiarity with data analysis and statistical tools
• Knowledge of lean management principles and Six Sigma methodologies.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Role Overview

We are on the lookout for a seasoned Senior Tax Compliance Manager to lead our tax operations, providing expert solutions to a portfolio of diverse clients.

This role goes beyond managing day-to-day compliance—it's about building strong client relationships, leading a high-performing team, and driving seamless collaboration with outsourced teams across the region.

Your Key Responsibilities

• Manage and coordinate corporate tax (including personal tax, partnership tax, and withholding tax) compliance engagements.
• Oversee the tax compliance process and adapt to challenges in the process.
• Maintain continuous interaction with clients, manage expectations, and ensure exceptional client service.
• Attend to tax queries and dispute resolution with the tax authorities.
• Develop budgets, determine resource requirements, and direct/monitor engagements.
• Leading the tax compliance function, delegating work effectively, coaching, training, and resolving staffing issues.
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff.
• Contribute to a stable and team-oriented working culture.
• Assess and identify business development opportunities.
• Build strong internal cross-functional relationships within the company.
• Participate in special projects and recruitment efforts as needed, supporting the organisation’s growth and efficiency.

What We’re Looking For

• Bachelor's degree in Accounting, Finance, or related field, with recognized Professional Qualification.
• Extensive experience in Tax compliance, with proven track record in quality management and team leadership.
• Good understanding of business and tax technical issues and the ability to transform these into value-added solutions for clients.
• Knowledge in the software Singtax (Corporate & Personal) preferred
• Demonstrated client management aptitude and leadership potential.
• Strong command of spoken and written English.
• Excellent communication skills (oral and written) to deliver effective client service.
• A team player with the ability to meet deadlines and work with minimal supervision.

If you excel in tackling complex tax challenges and delivering outstanding service, join us to make a lasting impact. Apply now!

Dynamic Human Capital Pte Ltd (EA Licence No: 12C6253)
Lisa Chi (R24124761)

We are looking for a Quality Control Manager.

Job Description:

• Inspect in-coming and outgoing products according to policies standard.
• Manage inhouse and supplier’s quality (Lightings and Event Logistics Items)
• Establish standard operating procedures and conditions for handling storage and checklist of stock.
• Perform other ad-hoc duties as assigned.

Requirements

• Basic understanding of production methods for decoration lightings and Event logistics
• Attention to detail
• Good Communication and Interpersonal Skills
• Able to multi-task and quick learner

We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.

• Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
• Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
• Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
• Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
• Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
• Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
• Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
• Develop, implement, and monitor quality assurance and improvement plans across all departments.
• Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
• Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
• Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
• Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
• Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
• Foster a culture of safety, quality, and compliance throughout the organisation.
• Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
• Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

• A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.

• Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
• Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
• Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
• Strong analytical skills with a focus on data-driven decision making in clinical operations.
• Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
• In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
• Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
• Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
• Strong project management skills with the ability to lead initiatives from conception to completion.
• Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Established in 2017, QCP is one of the first digital asset trading firms in Singapore, with a vision to partner the next generation of investors to unlock institutional opportunities in digital assets.

QCP brings to clients deep expertise gained from thriving through multiple market cycles. A global market maker in digital asset derivatives with a vast network of liquidity providers and counterparties, we are shaping the future of digital asset markets through greater access and efficiency.

We offer a range of tailored derivatives and spot trading as well as structured solutions to institutional, professional and accredited investors. We also provide 24/7 liquidity across various markets in partnership with various exchanges and platforms.

QCP is headquartered in Singapore and is supported by a strong team of professionals in trading, business development, operations, risk and compliance teams.

Our in-house publications track the constantly evolving state of digital assets and markets, and can be accessed on our Telegram (t.me/QCPbroadcast), website (qcpgroup.com), Twitter (@qcpgroup) and LinkedIn.

Responsibilities:

• Recognize and identify risk control points to compliance processes, including AML-CFT risk ratings, KYC onboarding, ongoing screening and maintenance of customer business relationships, and transaction monitoring
• Implementation of testing frameworks to provide assurance that compliance processes are adequately robust and are being carried out in line with the company’s policies
• Working with the Regional Head of Compliance to identify and map the current compliance operational processes against regulatory requirements across multiple jurisdictions
• Independently assess and recommend enhancements, reviews, recalibration of system parameters with justification and documentations
• Preparation and monitoring of key risk indicators for presentation to management, following up with remediation(s) and/or process improvement initiatives
• Keeping abreast of regulatory changes, new regulations, and internal policy changes to further identify new key risk areas.
• Handle periodic internal and external audit requests, serving as the single point of contact and bridging the audit team with respective local MLROs
• Manage group-wide exercises and coordinating with the relevant stakeholders on items such as enterprise-wide risk assessment, business continuity testing and technology risk management
• Assist the Regional Head of Compliance in the preparation and ownership of group-level AML-CFT frameworks and processes
• Serve as the liaison point for RFIs from counterparties and financial institutions, assisting with investigations and preparation of responses on an ongoing basis

• Deep knowledge of the end-to-end compliance process, governance, and risk controls
• Minimum 5-7 years of experience within a bank with coverage in Financial Markets products
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Strong written and verbal communication and interpersonal skills
• Advanced analytical skills and cognitive process
• Ability to both work independently and collaborate with team members
• Excellent project management and organizational skills and capability to handle multiple projects and portfolios
• Indomitable attitude and strong desire to succeed
• ACAMS, ICA certification, and/or formal legal training mandatory, web3/crypto compliance knowledge will be a huge plus

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Roles and Responsibilities:

• Oversee all business processes related to compliance and regulations.
• Take prompt action to ensure adherence to national and local laws as well as internal company policies.
• Prepare reports and documentation regarding potential compliance risks, in the role of a Compliance Risk Manager.
• Develop and implement effective training programs to ensure employees understand and follow relevant laws and regulations.
• Conduct investigations to identify gaps in current compliance strategies and address them according to regulatory guidelines.
• Outstanding analytical skills and problem-solving abilities

Job Summary:

• Industry: Healthcare
• Employment type: Permanent, full-time
• Working location: Kent Ridge

Job Responsibilities:

• Coordinate and support clinical quality and safety programmes within the organisation.
• Play an active role in identifying, coordinating and participating with relevant departments in developing quality models, standards development, design and implementation of audits and risk management activities.
• Ensure accurate data collation and compilation for various clinical quality activities including clinical performance indicators.
• Provide support to QA and Clinical Services committees and continuously seek opportunities to improve work processes and highlight areas for improvement.
• Manage incidents and serious reportable events and conduct root cause analysis.
• Demonstrate management skills necessary to work effectively with internal and external stakeholders/partners across the system and work with teams across the hospital and institutions.
• Facilitate presentation of improvement efforts and ongoing measures of clinical processes to management to enable an effective learning environment.

Job Requirements:

• Possess a bachelor's degree from a recognized institution
• At least 3 to 5 years of relevant working experience in healthcare. Working experience in medical affairs and clinical governance is preferred.
• Excellent data analysis, communication, writing and problem-solving skills
• Exceptional interpersonal and people management skills
• Positive, motivated and able to perform under pressure

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Job Scope

Ø Program Manager for Customer Program and Product Transfers startups in BEMT and OSAT sites. Lead major programs from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.

Ø Lead Testing New Product Introduction Process & Procedure Definition and Implementation across the Company.

Ø Build and develop the project team to ensure maximum performance, providing purpose, direction, and motivation.

Ø Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including

risk mitigation.

Ø Coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments.

Ø Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements.

Ø Establish and maintain relationships with appropriate stakeholders, providing day to day contact on project status and changes.

Ø Support Manufacturing Test and Finishing Strategies and roadmaps based on new product needs.

Key Job Accountabilities (Actual daily deliverables):

Ø Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards, and assessing and managing risk within, and across, multiple projects.

Ø Structure and manage integrated, multitrack project performance databases for multiple digital, print, social, broadcast, and experiential projects, with an eye on overall progress.

Ø Develop and maintain partnerships with outside resources—including third party vendors and researchers.

Ø Monitor and assign resources appropriately to streamline project efficiency and maximize deliverable outputs.

Ø Report project outcomes and/or risks to the appropriate management channels as needed—escalating issues as necessary based on project work plans.

Ø Develop project assessment protocols

Ø Oversee multiple project teams, ensuring program goals are reached

Ø Work with other project managers to identify risks and opportunities across multiple projects within the department

Ø Analyze, evaluate, and overcome project risks, and produce project reports for management and stakeholders

Reporting Relationships (Who this job reports to, Who reports to this job):

Ø Position direct report to NPI Head

Ø Transversal Line Reports to this position include Project team members

Requirements:

· Relevant Engineering bachelor’s degree

· Relevant at least 7 years of experience and competencies in Test NPI with strong testing production skill-sets

· Capability to demonstrate good process improvement/ development especially on Test NPI will be an added advantage.

· Strong project management skills, including experience leading cross-functional teams.

· Expected to prepare and present progress updates to appropriate management channels on a regular basis, ensuring the innovation we seek is achieved.

· Proven success working and networking with all levels of management.

· Excellent usage of methodologies tools and skills for both problem-solving and analytical requirements

· Familiarity with manufacturing processes and quality systems.

· Strong and articulate communication and presentation skills

• Remuneration Package: Up to $10,000 + AWS + Variable Bonus
• Location: West, Walking Distance from MRT Station
• Business Travel: ~35% to Asia Regions

Are you a seasoned quality assurance professional with a passion for excellence and innovation? Our client, a reputable company in the consumer care manufacturing industry, is seeking a dynamic individual for this great opportunity.

Key Responsibilities

• Drive Compliance and Quality Standards: Influence and persuade senior site and sales heads to ensure adherence to top-tier quality systems, mitigating risks associated with non-compliance and subpar quality.
• Global Coordination: Collaborate closely with Group Quality to maintain a unified global approach to quality, providing consistent and comprehensive documentation across various regions.
• Customer Satisfaction: Enhance quality performance by monitoring key indicators on customer complaints, ensuring exceptional customer service while staying competitive in the market.
• Problem-Solving Expertise: Tackle complex challenges involving diverse and critical information, requiring keen recognition and resolution skills.
• Autonomous Decision-Making: Make independent business decisions that significantly impact different manufacturing sites and the overall business.
• Training and Coaching: Provide expert training and coaching to Sales and Site teams on quality and customer-related needs.

Requirements

• Educational Background: Degree in Chemistry.
• Extensive Experience: Minimum of 10 years of experience in Quality, preferably with a background in consumer care or chemical downstream manufacturing industries and experience overseeing Asian regions.
• Product and Market Insight: In-depth understanding of the company’s products and market trends.
• Regulatory Knowledge: Thorough knowledge of QA systems, GMPs, and regulatory requirements, including familiarity with guidelines such as ICH, FDA, EMA, and MHRA.

Interested candidates, please forward your CVs in MS Word format to [email protected].

Reg No. R1983718

Triton AI Pte Ltd

License No. 21C0661

• 5 days, Kallang, Manufacturing
• $6800 - $7200,AWS, variable performance bonus
• Good leadership skills

Job Responsibilities

• Lead and manage a team of quality engineers, technicians and line supervisors by providing necessary coaching and support on daily quality control activities as well as professional growth development in the department.
• Develop and implement quality assurance policies and procedures specific to products
• Establish quality control checkpoints at various stages of the production process to identify defects and non-conformities
• Conduct regular inspections and audits to ensure compliance with industry standards and customer specifications.
• Investigate root causes of quality issues and implement corrective and preventive actions.
• Work closely with production teams to address quality concerns in real-time and prevent reoccurrence on products with quality issues.
• Collaborate with the purchasing/sourcing team to liaise with suppliers to ensure the quality of raw materials and components used in assembly processes.
• Develop and maintain quality metrics and performance indicators to track and report on quality objectives.
• Train and mentor quality assurance staff to ensure competency and adherence to quality standards.
• Stay up-to-date with advancements in quality assurance techniques, regulations, and industry best practices.
• Drive a culture of quality excellence and continuous improvement throughout the company.
• Perform all other related duties as assigned by Plant Manager or General Manager

Job Requirements:-

• Bachelor’s degree in quality management, Industrial Engineering or preferably in Electrical & Electronic, Industrial, or Manufacturing Engineering.
• At least 8-10 years of experience in Quality Control manufacturing with at least 5 years in leadership roles with a track record of success in optimizing production processes and leading teams.
• In-depth knowledge of quality management systems (ISO 9001) and regulatory requirements (RoHS, REACH, etc.).
• Experience in root cause analysis, failure mode and effects analysis (FMEA), and statistical process control (SPC).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across different levels of the organization.
• Able to perform in a fast-paced environment and meet deadlines
• Able to work well under pressure and handle emergency and stressful situations
• Positive mindset and Can Do Attitude
• Strong decision-making and people management skills

Interested applicants, please send your resume to [email protected]

• Location: International Business Park (IBP)
• Business travel requirement: ~35% to Asia regions
• Salary: $8,000 - $10,000 commensurate with experience

Role Overview

As a key member of the Group Quality Leadership team, the Regional Quality Manager supports manufacturing and non-manufacturing sites on quality matters across the Asia Pacific region.

Job Responsibilities

• Influence and persuade senior site and sales heads to ensure compliance with required quality standards and mitigate risks from non-compliance.
• Coordinate with Group Quality for a unified global quality approach and consistent documentation.
• Stay updated on new customer quality requirements, identify gaps in current practices, and help sites close these gaps through planning and best practices.
• Communicate complex quality information in a user-friendly way.
• Monitor quality performance using indicators and data analysis to improve customer service and competitiveness.
• Identify and solve complex quality problems, provide advice in critical situations, and handle product recalls.
• Make significant business decisions independently that impact multiple sites and overall business performance.
• Provide training and coaching on quality and customer-related needs.
• Represent the company on quality committees and regional trade associations.
• Support sales with quality discussions and meet with main or potential customers in the region.

Knowledge, Skills, and Abilities

• Degree in Chemistry
• Minimum 10 years of experience in Quality.
• Preferably comes with consumer care background and proven experience overseeing the regions (Asia).
• In-depth understanding of the company’s products and market trends.
• Thorough knowledge of QA systems, GMPs, and regulatory requirements.
• Familiarity with guidelines such as ICH, FDA, EMA, MHRA.
• Ability to plan multiple activities with competing priorities.
• Commercial insight to evaluate processes for commercial benefits.
• High level of interpersonal skills.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Key Role

• Support the Team Lead in conducting compliance assurance testing on 1LOD/2LOD AML/CFT controls on a regular basis or as required.
• Adopt and adapt the Group’s testing methodologies in carrying out the reviews
• Independently design and develop review programs for effective execution
• Identify AML/CFT compliance related risks, escalate and provide suitable recommendation for findings detected
• Document and perform record-keeping for reviews conducted
• Prepare case summary reports and presentation deck for management reporting
• Support AML/CFT compliance activities and take part in assigned projects on an ad-hoc basis
• Be the main liaison for Compliance for all internal and external AML Compliance related audit engagements
• Stay abreast of regulatory developments and best practices within the region
• Prepare training materials and conduct trainings, if required

Other function(s)

• Assist the Team Lead in carrying out any assigned duty relating to compliance;

Carry out any other projects or work as and when directed by the Head Group Compliance, Singapore from time to time.   

Do you want to play a central role in delivering our baggage handling systems to airport projects and logistics system all around the world?

Take  this opportunity to become Test Manager for global airport and logistics system projects.

You will have a key role in ensuring that our state-of-the-art baggage handling and logistics systems are handed over to our customers in the quality that they expect. You will be working with multi-disciplinary teams and interacting with team members ranging wide in nationalities globally.

Ensuring the quality of our systems

As a Test Manager, you will be involved from the beginning of our projects. You will be an active member of the project management team of the project that you are working for, and from the very beginning of the project your focus will be on quality, validation of requirements, and commissioning strategy. Furthermore, you will be involved in decisions on how and when mechanical, electrical and software components will be tested. We will train you in our products and processes as well as in our test and commissioning strategies.

You will:

• Create an overall Integrated Test Plan (ITP) for the project.
• Decide on a decommissioning and commissioning strategy.
• Work together with the Project Manager and the Technical Project Manager on risk management, to ensure that the right balance is found with regard to what to test.
• Contribute to the schedule, budget, resource plan and site management plan.
• Review test cases from all internal stakeholders as well as from suppliers.
• Organise Factory Acceptance Testing (FAT), both on emulators and on physical test loops.
• Lead the test and validation process on sites where we commission our systems.
• Communicate with our clients regarding the progress of testing.
• Perform acceptance testing together with the people from the airport.
• Lead the process of requirement management.
• Work in our head office but also on site at the place of installation, for a longer period.

Project Management Skills

We see a Test Manager as a Project Manager with focus on testing, validation, and quality. You will operate in large and complex projects, where you cooperate and communicate with many stakeholders across the organisation. You are robust, structured, and flexible; you have a keen cultural awareness and enjoy having a dynamic workday where you put your great collaboration skills to use. Furthermore, you:

• See yourself as a Project Manager or you have the ambition to go in that direction.
• Have good communication skills, both verbally and in writing (English).
• Enjoy working in other countries for longer periods of time.
• Understand software development processes.
• Know how to multitask and prioritise your tasks.
• Are proactive and constructive in your approach to your assignments and in your teamwork with stakeholders from different cultures and with different personalities.
• Know your way around IT systems..

COMPANY DESCRIPTION

Founded in Singapore in 2004, Akribis Systems is a motion control company that provides high precision direct drive motors. We construct products for a range of industries including renewable energy, semiconductor, communication, biomedical, robotics or any industry that requires precise motion.

We produce direct drive motors with a high force density and patented coil design that decreases cogging. Our linear and rotary motors also are available with stages that we manufacture ourselves so you can smoothly integrate the motor into your design.

More than simply a manufacturer, we are also innovators. Our deep knowledge of engineering and dedication to the work has resulted in 92 patents, and our research and development into the field of magnetics will only continue to grow our business. Our engineers are able to custom design motors and stages to your specific requirements with you as a co-developer.

Today, we have five production factories and numerous sales and support offices across the globe. At Akribis Systems, precision matters.

RESPONSIBILITIES

• Track in-process quality-related issues and incidents in master issue list and periodically report on trends, insights, and closure status to BU management.
• Understand and classify issues into discipline such as quality, operational, design, etc.
• Host post-mortem discussion during each project closure to review issues and identify preventive action plan for each issue.
• Participate in manufacturing departments to track non-conformance reports filed during buy-off process and define preventive action plan.
• Champion long-term quality improvement efforts (new processes, structural changes, training, etc.) within the business unit to increase metrics such as first-pass yield and number of quality-related returns.
• Track and investigate quality-related returns and customer complaints with a view to long-term prevention.
• Coordinate First Article Inspection Process for new manufacturing processes or parts
• Lead continuous improvement initiatives to enhance product quality, reduce waste, and improve operational efficiency.
• Identify and implement process improvements based on lean manufacturing principles
• Supervise and mentor the quality assurance team, providing guidance and support to ensure their professional development.
• Foster a culture of quality and continuous improvement within the organization.
• Ensure the manufacturing facility maintains ISO certification.
• Coordinate and oversee all ISO-related activities, including internal and external audits.
• Act as the main point of contact for ISO certification bodies.
• Serve as the Management Representative (MR) for the QMS.
• Report to top management on the performance of the QMS and any need for improvements.
• Ensure the promotion of awareness of customer requirements throughout the organization.

• 5 - 8 years' experience working in quality assurance is required.
• In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001).
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Effective communication and interpersonal skills.
• Proficient in using quality management software and tools.
• Certification in quality management (e.g., CQE, CQM) is preferred.
• Six Sigma certification is beneficial but not mandatory.

Job Description

• Track in-process quality-related issues and incidents in master issue list and periodically report on trends, insights, and closure status to BU management.
• Understand and classify issues into discipline such as quality, operational, design, etc.
• Host post-mortem discussion during each project closure to review issues and identify preventive action plan for each issue.
• Participate in manufacturing departments to track non-conformance reports filed during buy-off process and define preventive action plan.
• Champion long-term quality improvement efforts (new processes, structural changes, training, etc.) within the business unit to increase metrics such as first-pass yield and number of quality-related returns.
• Track and investigate quality-related returns and customer complaints with a view to long-term prevention.
• Coordinate First Article Inspection Process for new manufacturing processes or parts
• Lead continuous improvement initiatives to enhance product quality, reduce waste, and improve operational efficiency.
• Identify and implement process improvements based on lean manufacturing principles
• Supervise and mentor the quality assurance team, providing guidance and support to ensure their professional development.
• Foster a culture of quality and continuous improvement within the organization.
• Ensure the manufacturing facility maintains ISO certification.
• Coordinate and oversee all ISO-related activities, including internal and external audits.
• Act as the main point of contact for ISO certification bodies.
• Serve as the Management Representative (MR) for the QMS.
• Report to top management on the performance of the QMS and any need for improvements.
• Ensure the promotion of awareness of customer requirements throughout the organization.

Qualifications

• 5 - 8 years’ experience working in quality assurance is required.
• In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001).
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Effective communication and interpersonal skills.
• Proficient in using quality management software and tools.
• Certification in quality management (e.g., CQE, CQM) is preferred.
• Six Sigma certification is beneficial but not mandatory.

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 10 years relevant experience in large and complex organisations preferably in the area of Banking and Finance.
• Hands on experience and management experience in handling Manual, Automation and Performance testing.
• Management skill in handling big team and stakeholders.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies.
• Experience in various testing tool suites.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Job Summary:

• Salary Range: Up $6,000
• East
• 5 days working day

Job Responsibilities:

• Oversee and supervise all aspects of food quality and safety in Central Kitchen and all outlets (local and overseas)
• Ensure compliance with local and overseas regulations related to food safety and quality
• Ensure that SOPs (standard operating procedures) are adhered to
• Ensure food products meet standards set by company
• Develop, implement, review and oversee quality and safety policies and procedures
• Conduct and manage regular inspections and audits of Central Kitchen and all outlets (local and overseas)
• Conduct training and support to employees in Central Kitchen and all outlets (local and overseas) on food safety & quality
• Conduct investigations on customers’ and outlet’s feedback
• Validate that all products were made in compliance with established QA protocol
• Monitor and analyze data related to food safety and quality
• Identify areas for improvement
• Develop and implement corrective actions to address any issues of concerns that arise
• Ensure that all activities conform to Food Safety Management System (HACCP/ISO) and AVA/NEA guidelines
• Manage the QA team, provide guidance and support to ensure that all team members are aligned with the company’s overall goals and objectives
• Any other jobs or duties assigned by the Chief Quality Assurance Officer from time to time.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Reports to
Audit & Project Manager 

Responsibilities are mainly ensuring the right level of internal control and driving process improvement within LFCS and L Beauty.

Coordinate Internal Control self-assessment and action plan implementation

• Execute and coordinate yearly LVMH Internal Control self-assessment campaign. Review supporting documents submitted by process owners, challenge declarations/ratings, and perform substantive tests to validate the accuracy of the process owners’ self-assessments.
• Identify main control gaps, formulate pragmatic, practical solutions and recommendations.
• Work with the process owners to design action plans to address the gaps identified effectively. Actively support local teams during implementation phases.
• Follow-up on the action plans and provide a clear picture of the progress and status for clear reporting and/or presenting to Management

Drive processes continuous improvement initiatives and advocate internal control good practices

• Actively participate in drafting, developing, and implementing standard operating procedures to ensure compliance with LVMH policies and local laws (if applicable), strengthen internal controls, and promote standardization of processes.
• Conduct analysis and testing of potential risk areas and provided recommendations to ensure adequate controls were in place to mitigate risks.
• Draft internal control newsletters, assist or conduct trainings/webinars on internal control-related topics and processes, or to introduce new LVMH guidelines or revisions of SOPs.

Lead internal control projects and other initiatives

• Plan and coordinate internal control projects (e.g., Business Continuity Plan, Crisis Management, Anti Money Laundering procedures, etc.). Monitor progress and prepare status reports for Management.
• Actively contribute to process continuous improvement initiatives (e.g., automation of financial processes).

Partner with stakeholders to establish sound practices and effective controls

• Review and improve business process SOPs, ensuring consistency with LVMH Internal Control standards and guidelines, and identify and propose modifications or updates, if needed.
• Provide recommendations on effective and efficient procedures and controls for new business processes.
• Perform routine checks as the independent reviewer of business processes to ensure the continuous operating effectiveness of key controls.

The role holder is responsible for the delivery and operation of the regulatory framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Regulatory requirements, as well as ensuring the business is well positioned to onboard and transact with APAC customers in target segments.

The role holder is part of the compliance team for the APAC region, working alongside the APAC Compliance Director. While the Compliance Director is responsible for the delivery and operation of the Compliance framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Anti-money-laundering, Financial Crime and Transaction Monitoring requirements, the focus for the APAC Senior Manager - Regulatory is to own and manage all matters relating to Currencycloud’s status as a company regulated to provide financial services in a number of jurisdictions within the APAC region. As well as this, alongside the APAC Compliance Director, the APAC Senior Manager – Regulatory will ensure the business is well positioned to onboard and transact with APAC customers in target segments from a regulatory perspective.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Role: Responsible for GMP-compliant quality control tests of cell products.

(Job title and salary commensurate with experience)

Job scope:

1. Performing quality control tests for clinical materials (cell therapy products) according to GMP standards.
2. Work with the Cell Manufacturing & quality control team.
3. Ensuring GMP compliance is maintained at all times.
4. Be accountable for the highest level of execution of regulatory strategies, and standards of quality compliance.

EXPERIENCE REQUIREMENTS

1. Experience in quality control tests of immune cell products, previous quality test experience of CAR-T/TCR-T/NK cell products is highly desired.
2. Experience in FDA IND filing.
3. Familiar with immune cell manufacturing, flow cytometry analysis; Cytokine measurement assays; qPCR assays; etc.
4. Self-motivated, good interpersonal skills.
5. Project management experiences.
6. Candidate who is bilingual (spoken) English-Chinese will have an advantage.

EDUCATIONAL REQUIREMENTS 

• Bachelor & more advanced degree in cell biology /biomedical sciences or in a similar medical technology related field.

* We regret that only shortlisted candidates will be notified.

Overview

You will oversee the Quality Service Management (QSM) function of the organisation and ensure its efficient running and operations. You will be working closely with the Director of Operations to seek to achieve a high standard in service quality for the organisation through continuously uplifting service standards on the ground.

Responsibilities

• Drive service in line with organizational goals.
• Develop, monitor and review the organisational service framework.
• Build and maintain a culture that energizes and recognizes service professionals, and foster a culture of learning, improvement and innovation to deliver quality service.
• Identify organizational service gaps, and develop interventions and curate training to address the gaps.
• Plan organization-wide service quality initiatives and events to continually improve service standards.
• Develop organizational-wide service indicators for compliance.
• Work with stakeholders to improve organizational standings at national level surveys and accolades.
• Oversee the management of feedback, complaints, compliments and appeals. This includes working with heads of departments in investigations and facilitating family conferences and replies.
• Work with internal and external partners to execute special projects and advise in the area of service experience and customer journey.

Requirements

• Preferably degree, preferably in Service, Hospitality and/or Healthcare-related disciplines.
• Preferably 7 years of relevant experience in Quality Service in a healthcare setting.
• Strong knowledge and experience in customer relations management and quality service management.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Ailing

Dynamic Human Capital

Registration number R23114618 | EA Licence No: 12C6253