Total 6 job vacancies by Sistic.com Pte Ltd

As a Client Support & Sales Enablement Specialist, you will play a crucial role in driving the success of the Client Success Team (CLS) by ensuring seamless operational support and client satisfaction.

This role is integral to the organization’s ability to deliver accurate and timely proposals, manage contracts, and oversee client relationships; all while contributing to the smooth execution of business transactions. By providing exceptional support, you empower the team to focus on smooth daily operations, allowing the organization to grow and meet its objectives. Your work behind the scenes ensures that deals are not only closed, but also effectively maintained post-sale, fostering long-term client partnerships.

Key Responsibilities:

• Quotations & ProposalsGenerate accurate and timely quotations and proposals for clients
  Collaborate with the Business Development (BD) team on complex proposals, utilizing standardized templates
  Follow up with clients to ensure proposals are reviewed and deals are closed efficiently
  
• Contracts & AgreementsDraft, vet, and send contracts to clients while ensuring all necessary terms are included
  Monitor contract signing, ensuring all contracts are finalized before the event or project kick offs
  Track contract expiry dates and coordinate timely renewals
  
• Post-Event SupportCreate and distribute detailed reports for post-event settlements
  Assist in developing post-mortem reports and presentations to review event outcomes
  
• Tender ParticipationSupport the team in preparing and submitting documents for tender participation
  
• Pipeline ManagementTrack and regularly update the client pipeline, ensuring accurate records of current and potential deals
  
• Clients’ Enhancements Requests (if any) :Coordinate client requests for enhancements by working with internal teams such as the Product Manager
  Manage the full cycle from quoting to contract finalization and follow-up with the Project Manager until the delivery of the request is completed
  
• Account Executive RoleTake on the Account Executive role for smaller events, ensuring that operational knowledge stays sharp to support your primary role effectively
  

Job Requirements:

• Sales & Customer Service ExpertiseStrong background in sales operations and customer service, with experience in administrative support and coordinating with various teams
  
• Multitasking & Deadline ManagementProven ability to manage multiple projects concurrently and work efficiently under tight deadlines
  
• Attention to DetailHigh level of attention to detail, particularly when handling official client documents
  
• Technical ProficiencyStrong knowledge of Microsoft Office tools, particularly Word, Excel, and PowerPoint
  

SISTIC is hiring a digital marketer to scale our digital marketing and B2B strategies. In this role, you will be responsible for growing our B2B and B2C audiences and driving revenue for our existing clientele across Asia.

The ideal candidate will be equal parts strategy and execution-driven, and a creative thinker who is passionate about digital marketing and the arts, entertainment and sports industry.

• Create, execute, and optimize marketing strategies and campaigns to deliver action-driving marketing content across channels and tools.
• B2C marketing – manage a portfolio of key marketing clients’ campaigns and budgets, working with internal stakeholders including Client Services and Business Development teams.
• B2B marketing – develop and manage marketing campaigns to promote SISTIC’s products and features.
• Tracking, reporting and analysis – set up goals, analyse performance metrics, consumer and audience behaviours and insights to translate them into marketing strategies.
• Content development around important news, new products and updates.
• Identify opportunities that can differentiate our brand from our competitors, monitor trends, and prospect new digital marketing capabilities that will drive growth.
• Build strong relationship with our media partners and affiliates for strong marketing support.

Job requirements:

• Bachelor’s degree in Marketing, Communications, Business Administration, or related field is preferred.
• 3 years’ working experience across marketing, public relations/communications, and all areas of digital marketing with strong knowledge in SEM, Google Universal Analytics and/or Google Analytics 4, Marketing CRM /automation and CMS platforms.
• Client management skills or agency experience a plus.
• Strong understanding of the marketing funnel, campaign KPIs, and digital conversion strategies.
• Able to manage tight deadlines, adjust to changes in priorities, and balance short term needs with long term strategic initiatives.
• Results driven with a keen analytical ability to turn insights into action.
• Strong attention to detail and organizational skills with excellent communication, copy writing, presentation, management, and interpersonal skills.
• Creative problem-solving skills and a flexible, can-do mindset.
• Proactive, self-motivated and take ownership of initiatives with limited oversight
• Strong communications skills and, ability to translate technical information to non-technical audiences.
• Design experience a plus.

You will be providing effective administrative support to the Account Servicing team. You will be responsible for preparation of contracts, settlement reports and following-up on outstanding, uploading of advertisement, generate/tracking of reports, filing etc.

Core Responsibilities:

• Providing administrative support to the Account Servicing team
• Ensure that the contracts are prepared accurately, sent out and received in a timely manner to meet internal procedures and customer satisfaction
• Ensure that the settlement reports are prepared accurately in a timely manner to meet customer satisfaction
• Maintain a good filing system for all the contracts
• Upload advertisements onto the website and send out electronic email blasts timely and accurately
• Provide reminders to Account Servicing team on deadlines for the returning of contracts, settlement reports and submission of advertising material
• Prepare reports for the Account-Servicing team
• Any other duties assigned by Account-Servicing Manager

Job Specifications:

• Diploma in Business Administration
• Proficient in Microsoft Excel & Word
• Prior event handling experience will be an added advantage
• Motivated, meticulous and results oriented
• Good interpersonal and communication skills
• Team player and ability to work effectively
• This is a 1 year contract role

Do you have an interest in the arts and entertainment industry? Are you dynamic, highly motivated and meticulous, with great creative ideas to reach out to our entertainment fans? We are looking for a BD & Marketing Intern to be part of our team!

• Play an active role in supporting the Business Development & Marketing team in the planning, development and execution of marketing plans/ activities, advertising and communications programmes for our arts & culture, sports & entertainment, esports and MICE clients.
• Support the team in growing and amplifying the SISTIC brand organically via channels including website, mobile app, search and social media
• Research and work with Head of BD to prepare compelling business development collaterals
• Explore new channels for advertising & promotion and partnership opportunities
• Track and evaluate the effectiveness of all marketing initiatives or campaigns and proactively roll out test plans to improve campaign performance

Job Requirements:

• Pro-active, eloquent with good verbal and written communication skills
• Aptitude in Microsoft Excel and PowerPoint
• Experience in Adobe Photoshop and Illustrator preferred
• Ability to think creatively and spontaneously
• Analytical, detail-oriented and meticulous
• Energetic and proactive
• Interest in arts & culture, sports & entertainment, esports and MICE industry
• Interest in digital marketing and analytics preferred
• Special note: e.g able to work on non-standard working hours for hot events if required

You will be providing effective administrative support to the Account Servicing team. You will be responsible for preparation of contracts, settlement reports and following-up on outstanding, uploading of advertisement, generate/tracking of reports, filing etc.

Core Responsibilities:

• Providing administrative support to the Account Servicing team
• Ensure that the contracts are prepared accurately, sent out and received in a timely manner to meet internal procedures and customer satisfaction
• Ensure that the settlement reports are prepared accurately in a timely manner to meet customer satisfaction
• Maintain a good filing system for all the contracts
• Upload advertisements onto the website and send out electronic email blasts timely and accurately
• Provide reminders to Account Servicing team on deadlines for the returning of contracts, settlement reports and submission of advertising material
• Prepare reports for the Account-Servicing team
• Any other duties assigned by Account-Servicing Manager

Job Specifications:

• Diploma in Business Administration
• Proficient in Microsoft Excel & Word
• Prior event handling experience will be an added advantage
• Motivated, meticulous and results oriented
• Good interpersonal and communication skills
• Team player and ability to work effectively
• This is a 1 year contract role

Shape the future of event experiences with SISTIC, a leading ticketing technology provider in the region.

We're looking for a passionate and analytical individual to join our Business Development team as a Business Development Coordinator. In this strategic role, you'll play a vital part in driving SISTIC's growth.

You'll collaborate closely with stakeholders across business development, client relations, data analytics, marketing, product development, legal, and finance. This exposure will broaden your understanding of the industry and provide invaluable experience, while your contributions will directly impact the success of our company.

Responsibilities:

• Sales Administration: Assist in sales-related administrative tasks to ensure the smooth functioning of the sales process.
• Support Sales Cycle and Client CRM: Contribute to the management of the sales cycle and maintain our client relationship management (CRM) system.
• Prepare Business Proposals, Tender Submissions, and RFI Responses: Collaborate with the team to create compelling business proposals, tender submissions, and responses to requests for information (RFI) that showcase our solutions and secure new business.
• Liaise with Stakeholders and Legal Team on Contracts: Act as a liaison between internal stakeholders and the legal team to facilitate contract negotiations and agreements.
• Coordinate Cross-Departmental Information Gathering: Gather and harmonize cross-departmental knowledge on new products and services, keeping everyone informed and aligned.
• Build and Manage Central Depository of Communication Materials: Build and maintain a central repository of communication materials, ensuring easy access and consistent brand messaging.
• Beyond the Basics: Take initiative and tackle additional challenges as they arise, contributing to team success and continuous improvement.

Qualifications:

• Bachelor's degree in business, marketing, communications, or related field preferred. Recent graduates with relevant skills and a strong desire to learn are encouraged to apply.
• Experience in sales operations, proposal writing, or a similar role.
• Strong analytical and problem-solving skills with a data-driven approach.
• Strong organizational skills with the ability to handle multiple projects in a fast-paced environment.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite, especially PowerPoint and Word.

Bonus:

• Familiarity with digital marketing asset creation.
• Marketing/design/copywriting experience for crafting impactful materials.
• Sales enablement expertise to empower the sales team.
• Experience in the arts and entertainment industry.