1. Documentation and Record Keeping:
Maintain accurate and up-to-date records of customer information, sales contracts, and other relevant documentation.
Prepare, review, and process sales-related documents.
2. Customer Interaction:
Communicate with customers to gather necessary information and assist in resolving inquiries.
Handle customer requests, issues, and concerns in a professional and timely manner.
3. Order Processing:
Process sales orders and ensure timely delivery of products or services.
Collaborate with other departments to coordinate order fulfillment.
4. Sales Support:
Assist the sales team in preparing quotes, proposals, and presentations.
Provide administrative support to sales representatives in their daily activities.
5. Data Entry and Reporting:
Enter sales data into databases and maintain accurate records.
Generate regular reports on sales performance and other relevant metrics.
6. Coordination with Other Departments:
Collaborate with various departments, such as production, logistics, and finance, to ensure a smooth workflow and timely delivery of products or services.
7. Quotation and Pricing:
Prepare and send price quotations to customers based on their requirements.
Coordinate with the sales team to determine appropriate pricing strategies.
8. Sales Meetings and Events:
Assist in the organization and coordination of sales meetings, conferences, and events.
Prepare necessary materials and documentation for sales presentations.
9. Follow-up:
Follow up on leads, quotes, and customer interactions to facilitate the sales process.
Ensure effective communication between the sales team and other relevant departments.
10. Administrative Support:
Provide general administrative support to the sales department, including managing calendars, scheduling appointments, and handling travel arrangements.
11. Compliance and Documentation:
Ensure compliance with company policies and procedures.
Maintain confidentiality of sensitive information.
