Total 9 transportation logistics job vacancies in Sales / Marketing category in d16 upper east coast bedok eastwood kew drive

Roles & Responsibilities

1. Provide first level of support and customer service

2. Provide quality customer service to customers over the phone or email

3. Require to listen, probe to clarify and understand customer needs

4. Escalate problems or issues promptly and resolve customer

5. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

6. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

7. Work closely with Inside Sales

8. Industry/Organization Type: Logistics & Warehousing

9. Working Hours: 5 days, Mon-Fri,9:00 am-6:00 pm

10. Duration: Permanent Role

Key Responsibilities

1. Achieve growth and meet sales targets by effectively managing the sales team.

2. Design and implement a strategic business plan to expand the

company's customer base and ensure a strong market presence.

3. Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.

4. Recruit, set objectives, coach, and monitor the performance of sales representatives.

5. Develop the sales team through motivation, counseling, and continuous education on service knowledge.

6. Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.

7. Present realistic budgets and forecasts to the management team.

8. ldentify emerging markets and market shifts while staying fully aware of new products and

competition status.

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1. Minimum Diploma/Degree in a relevant field.

2. Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager int he transportation, logistics, or warehousing industry.

3. Competent in planning and implementing sales strategies

4. Demonstrated negotiation skills and the ability to close business wins.

5. Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data

6. Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives

7. Effective leadership, management and motivation of a sales team.

What the role involves:

1. Need to manage a team of Sales Supports and Helpdesk, on top of supporting accounts.
2. Need to demonstrate leadership skills to the team and to work closely with other team leaders to achieve organisational goals and objectives
3. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
4. Provide in-house support to the Sales Personnel & own accounts on sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts
5. Need to physically front clients and support existing key accounts on the maintenance and business development.
6. Need to take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
7. For accounts supported, need to collaborate with network offices & Tender team to reinforce strategy for tender nominations.
8. Follow-up on client quotations and enquiries within stipulated time period.
9. Generate weekly/monthly reports for customers, in accordance to their requested format.
10. Follow up on clients outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
11. Maintain customer tariffs in server adequately
12. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
13. Arrange credit facility approval for new clients.
14. Follow up and arrange triangle shipment billing instructions with respective business units
15. Visit customers independently to support their current business needs, with the aim of business retention.
16. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
17. Facilitate on preparation of periodic business reviews.
18. Perform other job duties as requested by the Immediate Superior / HOD

Required Skills, Experience & Qualifications:

• At least 10 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field with leadership role working experience.
• Good Leadership and interpersonal skills
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong analytical, planning, organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

We are looking for scompetitive and trustworthy Accounts and Admin Executives to help us build up our business activities.

Accounts and Admin Executives's responsibilities include invoicing, accounts receivables, responsible for collecting payments for a company, communications to collect payments from clients and customers, also track payments and make banking deposits. They may also be in charge of running reports that document profits and losses for an organization. Other duties include tracking income and expenses, producing reports and verifying the accuracy of figures. Most of them use computers and other accounting or bookkeeping software in their course of work.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

• Maintaining bookkeeping databases and spreadsheets, updating information as needed
• Communicating with clients and customers to request and arrange payments
• Recording and tracking payments in databases
• Creating reports and balance sheets that document overall profits and losses
• Updating client accounts based on payment or contact information
• Managing accounts payable using accounting software and other programs
• Handling accounts payable for separate entities and vendors
• Analyzing workflow processes
• Establishing and maintaining relationships with new and existing vendors
• Ensuring bills and payroll are paid in a timely and accurate manner while adhering to departmental procedures
• Processing due invoices for payments
• Comparing purchase orders, prices, terms of payment and other charges
• Processing transactions and performing accounting duties such as account maintenance, recording entries and reconciling books of accounts

Requirements

• Strong interpersonal and communication skills as well as the ability to maintain professionalism under pressure
• Great organizational skills, accuracy and attention to detail
• Advanced computer skills and proficiency with financial management software
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Fast learner
• Self-motivated with a results-driven approach
• Comfortable with math and calculations
• Good listening and communication skills
• Attention to detail

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

What the role involves:

• Source for and retain new business with potential customers
• Portfolio management to ensure account profile have a good mix of targets to support company sales strategy
• Maintain strong business relationships with customers for customer retention
• Respond to rates quotation request from network offices for RFQs
• Create and compile sales tender / bid, review pricing with Sales and business units
• Monthly update and maintain the pricing database
• Timely Update and reporting into the Customer Relationship Management (CRM) system
• Follow up on the tender result on submitted bids

Required Qualifications, Skills & Experience:

• Candidate must possess at least Diploma preferably in Logistics/Transportation/Supply Chain or equivalent
• At least 5 years of working experience in logistics/supply chain
• Communicate effectively with Japanese Stakeholders (local team, Regional Headquarters and Global Headquarters) as well as with Japanese speaking clients for effective rapport building
• Must be able to work efficiently and timely to ensure deadlines are met
• Strong analytical, planning, organizing skills and meticulous

Work Location:

2 Changi South Ave. 2 (Nearest MRT: EXPO)

Work week

5-days work week

Job Responsibilites:

• Provide customer service and a first place of contact for client inquiries and concerns
• Prepare sales quotations for customers, tender documents/contracts and administrative support to sales team
• Arrange Import and Export shipments
• Arrange daily logistics jobs
• Assist the Sales team with various activities
• Participate in proactive team efforts to achieve departmental and company goals
• Perform all other job related duties as assigned

Job Requirements:

• Customer oriented
• Organised, good coordination & follow-up skills
• Competent in MS Office (Excel, Word, etc.)
• Excellent interpersonal & communication skills
• Training provided

• Aggressively source and secure New Accounts (Customers)
• Ensure continued profitability of all Accounts (New & Existing)
• Ensure Nil Discrepancies in Rates and Charges quoted
• Maintain a good working relationship with Accounts for New Opportunities
• Develop New Niche Businesses or Markets either Locally or Overseas
• Communicate all service requirements effectively to all departments and offices
• Monitor and ensure prompt payments from all AccountsHigh Proficiency of Written and Spoken Japanese Language (to communicate with HQ in Japan)

About the role

The incumbent will be part of a larger team within the Finance department in providing seamless and customer-focused solutions to support the achievement of business objectives. 

What you will be doing

• Handle Bank reconciliation 
• Assist to prepare GST Return which included checking on GST Input Tax and GST output Tax  
• Handle MES reporting for MES customers, ensure completeness and accuracy of reporting 
• Create Restricted Priority Payment Template in HSBCNET 
• Apply Banker Guarantee in HSBCNET 
• Update daily Treasury Position in Arris and assist in cash flow forecast 
• Monthly accrual Journal posting in Sun Systems 
• Handle BLSA (TSL)’s Defer Tax computation and Tax proof in May and Dec. 
• Prepare BLSA yearly Tax schedule to Tax Agent for filing of Corp tax Form C   
• Assist creation of new supplier code in Sun Systems.  
• Ad-hoc to raise DN for re-charge staff costs /Expenses 
• Ad-hoc duties as assigned by Manager 

The successful candidate

• Diploma / Degree in Accounting 
• 1 year working experience, fresh graduate is welcome to apply 
• Computer literate, good in Ms Excel 
• Hand-on experience in accounting software 
• Preferably have some GST knowledge, training will be provided on GST and Defer Tax 
• Meticulous, organised and able to meet deadlines 
• Team worker and work well in a dynamic and fast-pace environment 
• Good interpersonal & communication skills 

JOB FUNCTIONS

• Promote and sell the services of the company to a wide range of customers including Forwarders, Construction, shipyard etc. (This involves travelling to different places throughout Singapore.)
• Attend incoming email and phone call enquires.
• Draft and prepare quotations.
• Conduct sites visits and resolve issues, if necessary.

JOB REQUIREMENTS

• Experience in a Construction, Transportation or Forwarding related business would be an advantage.
• Minimum 3 year of full time working experience in any company.
• Able to work in a fast-paced and stressful environment.
• Knowledge of Mandarin dialects is essential to speak to customers.
• Possess a car with valid Singapore license and familiar with Singapore's Roads.
• Need to have own vehicle.
• Self-Motivated and responsible.
• Selected candidate will be guided and given time to learn the ropes as this is a niche yet very interesting industry.