Total 1,814 Sales / Marketing job vacancies in NTU Novena Campus, Singapore

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

We're looking for a candidate who has the following:

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Group is an international aesthetics clinic chain with a presence in Shanghai and Singapore. We are dedicated to providing top-quality medical aesthetics treatments and services to our clients. As we continue to expand and grow, we are looking for a driven and talented Corporate Admin and HR Executive to join our dynamic team.

As a Corporate Admin and HR Executive, you will play a crucial role in supporting our HR Manager in various HR-related tasks and ensuring the smooth running of our office. With our presence in Shanghai and Singapore, you will need to possess a good command of English and Chin and be able to work comfortably across different cultures with both Singaporean and international counterparts within the group.

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 working days per week.

- Comprehensive on job training and professional guidance provided.

Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Office near Novena MRT station.

Responsibilities:

• Assist in maintaining physical and digital personnel records, including employment contracts.
• Update internal databases with new hire information and ensure data accuracy.
• Assist in updating the Employee Handbook and HR Policy to reflect current best practices.
• Support all recruitment activities, including posting and removing job ads.
• Schedule job interviews and liaise with candidates as needed.
• Assist HR Manager in MOM work pass administration for foreign employees.
• Assist in the onboarding and exit clearance process of employees.
• Support HR Manager in Leave Management.
• Prepare weekly or monthly HR reports for management review.
• Handle claims, including employees’ and directors’ reimbursement.
• Administer training programs, both internally and externally, when required.
• Provide administrative support to ensure the smooth running of the office and its resources.
• Assist with filing, scanning, and printing of documents for the office and company facilities.
• Collaborate closely with managers to implement policies aimed at attracting, retaining, and motivating employees.
• Perform other ad-hoc duties as assigned.

What We're Looking For:

• Candidate must possess Diploma in polytechnic in Singapore or Degree in Administration Management, Human Resource Management or equivalent in reputable institution·
• Or 2 years of experience preferably from service / hospitality / healthcare / retail industry.
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems
• Strong planning and organizational skills, with a proficiency in numeracy and analytical abilities.

What We Offer:

• An attractive Salary Package and 5 working days per week.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Benefits include a generous package of free medical aesthetics treatments.
• Medical Benefits for all employees.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Exclusive staff discounts on our products and services.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is a leading aesthetics and healthcare chain with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We offer an unparalleled opportunity for career growth in a multi-disciplinary environment.

The Role:

As a Business Operations Executive, you will work closely with the Director of Operations to implement and optimize workflows and systems from the headquarters to frontline operations. Upon confirmation, you will be promoted to the Assistant Manager level and placed on a fast-track on-the-job training program to reach the Manager level within a year.

Ideal Candidate:

We seek individuals who are goal-oriented, adaptable, analytical, and possess strong interpersonal skills and emotional intelligence. Self-motivation, ethical conduct, and team collaboration are also highly valued.

Benefits:

• 5-day workweek
• Comprehensive on-the-job training
• Fast-track career path to Manager within a year
• Generous Free Treatments Money for wellness and aesthetics treatments
• Group Hospitalization and Medical Benefits
• Office locations in Singapore are conveniently located at Novena Medical Center, next to MRT stations.

Responsibilities:

• Understand and document existing workflows and systems in a structured manner.
• Assist the Director of Operations, liaise with Doctors, and work with Clinic Managers in implementing these processes across various departments.
• Collaborate effectively with team members across different levels and departments, including Doctors, Clinic Managers, and the Director of Operations.
• Utilize analytical tools to monitor the effectiveness of implemented processes.
• Adapt to changes and provide solutions for unexpected challenges.

Skills:

• Strong computational thinking and excellent command of the English language.
• Exceptional interpersonal skills, with the EQ to manage and interact effectively with Doctors, Clinic Managers, and the Director of Operations.
• Ability to communicate protocols in a manner that is firm, calm, and sensitive.

Requirements:

• Bachelor’s degree in a related field such as Business Administration, Allied Health Sciences, Data Science, Computer Science, Chemical Engineering, Quantitative Economics, or Business Analytics, preferably with 2 years of relevant experience.

Application Process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry.

About the Role

ClearSK seeks an energetic and experienced Corporate Services Manager to spearhead corporate operations and strategic initiatives. This pivotal role involves streamlining operations, ensuring regulatory compliance, and driving business process optimizations across all locations.

Job Highlights

• An attractive Salary Package and 5 working days per week.
• Opportunity to work alongside doctors and management.
• Good office environment and convenient location near Novena MRT station.
• Fast-track career path for the fast learner and high performer
• Benefits include a generous package of free medical aesthetics treatments.

Job Responsibilities

• Liaise with external parties such as banks, government agencies, corporate secretaries, auditors, and other stakeholders to fortify professional relationships and ensure compliance.
• Liaison with directors and assist to initiate, monitor and implement new corporate initiatives.
• Assist in monitoring KPI performance trackers and identify deviations from norms to the directors for review and follow up on directors’ directives.
• Collaborate with other departments to advance the organization's strategic objectives and growth.
• Set up project teams to initiate, review and implement corporate initiatives sponsored and monitored by the Director.
• Work closely with the CEO to monitor and evaluate the progress of various business projects and initiatives.
• Assist the CFO to maintain, review, and implement financial and accounting policies, ensuring alignment with company policies and governance standards.
• Align corporate activities with financial strategies and compliance requirements.

Ideal Candidate

• Bachelor's degree in Business Administration, Accounting, Finance or any quantitative fields preferred in reputable universities.
• Should have at least 2 years of managerial &/or senior coordinator experience in relevant industries like medical aesthetics, healthcare or wellness.
• Excellent in communication with seniors, peers, team members as well as customers and external parties.
• Fluency in both English and Chinese will be required as the role requires liaison with our Chinese counterparts.
• Ability to solve problems or recommend solutions to decision makers using analytical approach and quantitative analysis.
• Proven ability in creating results through conducting weekly meetings and initiating ad-hoc meetings.
• Strong in presentation skills both to the directors and to frontline staff during weekly meetings.
• Proficient in using flow charting, tables, charting and PowerPoint to present ideas to assist directors and communicate analysis and recommendations to decision makers.
• Savvy with digital and IT tools. Prior experience with Google workspace, Google doc / Gsheet, 365 Ms word, excel, GenAi will be an advantage.
• Pleasant personality, energetic, demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player.
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment.

What We Offer

• An attractive Salary Package with pay of up to $8,000 per month and performance bonus for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare is seeking a dynamic Digital Marketing & E-Commerce Executive / Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai and Suzhou in China. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medical-aesthetics clinics in Singapore, Shanghai & Hangzhou and branch in Kuala Lumpur. As a Singapore leading aesthetics chain, you are expected to achieve high sales, working together with the aesthetics doctors and clinicians. If you have the drive, adaptability and proven sales ability in beauty, wellness and consumer lifestyle sectors, we welcome you to apply. You will find yourself earning high sales commission as we work with you to maximise your sales potential.

Responsibilities

• Work alongside doctors and other aesthetics clinicians to provide professional skin, body and hair consultations.
• Promote the clinic's services and product
• Provide good customer service
• Attend internal and external training

Requirements

• The suitable candidate should possess GCE ‘O’ Levels and above with 1-2 years’ proven sales results in consumer, lifestyle, wellness and healthcare sectors. Those who possess Paramedical diploma may apply.
• Previous work experience in mid-luxury to luxury day/international spas or aesthetic clinics will be an asset.
• Able to handle English and Mandarin-speaking customers with confidence and professionalism.
• Responsible and good team player with a passion
• Ability to learn continuously to achieve professional excellence in aesthetics.

Rewards & Benefits

• 5-days work week (1 weekend & 1 weekday off per week)
• Medical Benefits
• Monthly Performance Bonus (average about 50% of total pay)
• Opportunity to embark on Branch Manager Grooming Program
• Reward and recognition program that appreciate the most competent and capable
• Exclusive staff discounts on our products and services

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Binance Labs is seeking a self-starter who can work independently as a Marketing Intern to support our marketing efforts and help build and maintain strong relationships with our portfolio companies and partner investors. This role is ideal for someone passionate about the blockchain space who is eager to gain hands-on experience in a leading Web3 venture capital environment.

Key Responsibilities:

• Translation support on marketing materials, press releases, and other content from English to Chinese.

• Assist in maintaining and fostering strong relationships with our portfolio companies and partner investors.

• Help maintain and grow Binance Labs’ Telegram groups and channels, working on the overall Telegram strategy to enhance engagement and community growth.

• Support and manage the logistics and operations of our X Spaces AMA series. In this series, we invite portfolio founders, industry experts, and thought leaders to explore key topics and share valuable insights and lessons with the community.

• Drive growth for Binance Labs through marketing, community events, twitter spaces, discord community calls, etc. 

• Support the creation, scheduling, and distribution of content across various channels, including social media and blogs.

The Food & Beverage Sales & Event Manager is responsible for driving food and beverage sales through the planning and execution of events. The incumbent is key duties include identifying and pursuing new business opportunities, coordinating with clients to customize event details, and working with internal teams (culinary and service) to ensure seamless event operations. He/she also manage event budgets, track sales performance, and provide excellent customer service throughout the process. Additionally, the manager is responsible for maintaining relationships with clients to encourage repeat business and staying informed of industry trends to remain competitive.

How does your day look like?

Event Sales & Coordination: 

• Lead the sales efforts for F&B-related events such as corporate functions, and private events.
• Collaborate with clients to understand their needs and customize offerings.

Business Development:

• Develop and implement strategies to grow F&B event sales. Identify potential clients, generate leads, and build strong relationships to drive repeat business.
• Conduct site tours and presentations for potential clients.
• Prepare and negotiate contracts, ensuring compliance with hotel/event policies.

Event Planning & Execution:

• Oversee all aspects of event planning, including menu design, budgeting, staffing, and logistics. Ensure that events are executed seamlessly and exceed client expectations.
• Oversee event setup and teardown, ensuring all details are in place and aligned with client expectations.
• Monitor event timelines and make real-time adjustments as needed Contracting

Revenue & Budget Management:

• Collaborate with the finance department to manage event budgets and pricing strategies.
• Track and report on event profitability, ensuring revenue goals are met.
• Manage all billing and payments related to food and beverage events.
• Marketing & Promotion:
• Collaborate with the marketing team to create promotional materials and strategies for food and beverage events.
• Assist in organizing special promotions and events to drive additional revenue.

Client Relations:

• Serve as the main point of contact for clients, ensuring excellent communication throughout the event planning process. Handle any issues or last-minute requests professionally and efficiently.

Collaboration:

• Work closely with the culinary team, front-of-house staff, and external vendors to ensure smooth event operations and high-quality service.

Sales Targets & Reporting:

• Meet or exceed event sales targets. Prepare regular sales reports and forecasts for management review.

Market Research:

• Stay informed on industry trends, competitor offerings, and customer preferences to keep the F&B department competitive and innovative.

Budget Management:

• Manage event budgets, control costs, and ensure profitability for each event.

Your Career 

As a Senior Technical Sales Manager, you will collaborate closely with your sales partner across the APJ region, forging robust relationships with targeted MSP/MSSP partners. Your primary mission will be to introduce Prisma SD-WAN and SASE solutions, along with other products from our platform portfolio, to their clientele. Armed with deep technical expertise in networking, routing, and managed cybersecurity services, you'll not only establish trust with our MSP/MSSP partners but also work collaboratively to fortify the security of their managed services. Leveraging insights gained from your customer interactions, you'll offer valuable feedback and suggestions to our product management teams for new feature development and enhancements.

Your Impact

• Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers
• Identify prospective and existing customer opportunities that align with our solution offerings
• Collaborate closely with regional sales leadership to provide strategic and tactical sales support
• Foster growth by cultivating and nurturing relationships with current and potential MSP/MSSP partners
• Serve as the go-to technical advisor for MSP/MSSP partners, earning their trust and respect
• Establish yourself as a trusted consultant for MSP/MSSP partners' sales, product, and engineering teams
• Execute and oversee sales strategies in partnership with your Sales Account Manager and MSP/MSSP partners
• Ensure the ongoing satisfaction, support, and adoption of new products and services by both MSP/MSSP partners and their end customers
• Effectively convey Palo Alto Networks' market leadership and value propositions
• Exhibit exceptional verbal and written communication skills to manage interactions with customers and partners
• Demonstrate agility in working within small, creative teams as well as cross-functional teams
• Champion collaboration and teamwork as fundamental principles
• Embrace an ambitious and proactive attitude
• Pursue continuous self-improvement and learning to maintain technical leadership in relevant technologies such as Networking, SD-WAN, SASE, data center, public cloud, cybersecurity, 5G, and more

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.

Responsibilities

• Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
• Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
• Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
• Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
• Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
• Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
• Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

• Lead the bid to win process in Singapore
• Bi-monthly pipeline reporting to service and sector leads to build pipeline confidence and pursuit planning mindset
• Partner with sector leads to establish their brand, execute their plan and create momentum internally, and externally
• Bid management and ensuring that content is client oriented and tailored
• Liaising with management and technical teams to support the creation of tailored, innovative and compliant bid responses in a timely manner
• Actively contribute to strategic bid planning including positioning, go/no go, win theme development, storyboarding and feedback/lessons learnt
• Ensure bids are submitted for review for internal quality assurance and governance processes
• Producing bid documents in collaboration with the technical team
• Performing the required administrative tasks to respond to opportunities, including setting up a collaborative working environment in MS Teams, following best practice bid processes, and coordinating technical teams to respond to client requests
• Provide BG support to the Natural Resources and Infrastructure segments to support our growth ambitions
• Produce compelling, accessible collateral that showcases our propositions internally and externally
• Regular project wins announcements to celebrate milestones and progress within Singapore and SEA market
• Marketing activity: Meeting arrangement. Work collaboratively with technical teams to produce collateral required for introducing services to existing and potential clients

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:
- Assist in shortlisting and recommending suitable tutor profiles to parents
- Coordinate & arrange 1st tuition lesson between client and tutors
- Assist with day-to-day Admin and Operations of company
- 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
- Able to commit for minimum 1 year
- $2,700-$4,300/Month (Inclusive of Regular Team Incentives)
- Base from $2,500-$3,500/Month & Monthly Incentives ($200-$800/Month)
- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
- Clear Salary Progression & Annual Salary Review (Min 5-10%)
- Casual attire, relaxed setting, positive company culture
- Strictly no Overtime, no Bring Work Home
- Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Position: Business Development Representative (Full-Cycle Sales)

Working Hours: Full-Time Mon - Fri (Flexible) (Overlap 10:00 pm-12:00 am PH Time)

Holidays: US Regular Holidays

About the Role:

The Business Development Representative plays a crucial role in the business development

initiatives at Elevated Hiring. This position is responsible for leading efforts to generate and

maintain strong client relationships, ensuring a steady flow of business opportunities. It offers a

valuable opportunity to enhance and apply strategic verbal and written communication skills while

gaining experience in the dynamic field of recruitment.

As a Business Development Representative, you will play a pivotal role in driving revenue growth

and fostering strong client relationships. Your primary responsibility will be to connect with

clients, pursue new business opportunities, and contribute to the overall success of our company.

If you are the type of a Business Development Representative that requires a thorough training

and guidance, this may not be the right fit for you

Responsibilities:

• Facilitate End-to-end Full cycle sales from Lead Generation, cold-calling, email outreach, Sales Discovery calls to Deal close
• Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services
• Serve as the primary contact for clients, handling their inquiries, requests, and concerns in a timely and professional manner
• Coordinate with internal teams to address client needs and resolve any issues or problems that may arise
• Conduct regular client meetings and presentations to promote our products and services and discuss any new developments or opportunities.
• Collaborate with the internal team to identify and pursue upselling and cross-selling opportunities with existing clients
• Stay up to date on industry trends and developments, and provide insights and recommendations to clients to help them achieve their goals
• Continuously engage in process improvement, and recommend ways how to provide a seamless inflow of leads.
• Data Entry provides accurate Process and Payment Information.
• Close the DEAL by driving leads to finalize the Service Agreement and process the deposit to start the Headhunter Search

• Has at least 1-3 years of proven experience in performing a similar role in Full Cycle Sales and handling Client Management
• Has prior experience handling remote full-cycle sales in a recruitment firm or agency
• Demonstrates Excellent Communication Skills and is highly articulate.
• Has prior B2B experience and a background in customer service, particularly with U.S. clients.
• Proficient in using tools such as HubSpot, dialers and Power Dialers (Twilio, Call Hippo), or similar platforms, as well as Google Workspace.
• Has a track record of taking ownership of tasks and asking questions when necessary.
• Experience working with a startup, with a strong inclination toward process improvement.
• Shows initiative and a proactive approach to completing tasks.
• Exhibits strong time-management skills, effectively handling multiple priorities and meeting deadlines.
• Must have a reliable work-from-home setup and a stable internet connection.

[Order Number: 732545]

1 year Contract - renewable/ convertible

Responsibilities

This position works with both customer service and Finance to execute order processing and order fulfilment tasks. They will need to work in a customer-driven and service-oriented environment.

• Order Processing:
  Process sales orders in the ERP based on the sales order received.
  Ensure that the customers’ orders are processed in time. Work closely with sales team to support the sales process from receiving order to delivery of goods to customers.
• Customer service:
  Receive customers’ request, enquiries from phone calls, emails, face to face. Work with the operation team to provide information to address customers’ requests and enquiries. Gather and record customer feedbacks in CRM and provide solutions to ensure customer satisfaction.
• Invoicing and delivery:
  Prepare delivery order, tax invoice and loaner form. Liaising with courier service and in-house courier to ensure timely delivery to customers. Sending delivery order and invoices to customers for collection.
• Product Insurance:
  Support the process of product insurance in Singapore. Liaise with end users and Insurance company to process the insurance purchase/claims via the insurance portal.
• Administrative tasks:
  Performs various administrative activities relating to processing orders, invoicing and data maintenance. Maintain proper documentation of the order processed for audit purposes.
• Any other ad-hoc duties assigned

Requirements

• Candidate must possess at least a Diploma in any other related field
• Relevant experience in order processing
• Comfortable with 1 year contract

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

BNB, a leading cryptocurrency and blockchain ecosystem, is seeking a motivated and enthusiastic Business Development Intern to join our team in Singapore. This internship offers a unique opportunity to gain hands-on experience in the fast-paced world of blockchain and cryptocurrency. The ideal candidate will support the business development team in identifying new opportunities, building relationships, and driving the growth of BNB's Web3 solutions.

Key Responsibilities:

1. Market Research and Analysis:

   - Conduct market research to identify potential business opportunities and industry trends.

   - Analyze competitive landscape and provide insights to support strategic decision-making.

   - Assist in the preparation of market analysis reports and presentations.
 

2. Lead Generation and Outreach:

   - Identify and qualify potential leads through various channels, including online research, social media, and industry events.

   - Assist in outreach efforts to prospective clients and partners, including drafting emails and making initial contact.

   - Maintain and update the lead database with accurate and relevant information.

3. Support Business Development Activities:

   - Assist in the preparation of proposals, presentations, and other business development materials.

   - Coordinate and schedule meetings with potential clients and partners.

   - Support the business development team in managing relationships with existing clients and partners.

4. Event Coordination:

   - Assist in the planning and execution of industry events, webinars, and conferences.

   - Represent BNB at local events and networking opportunities to promote our Web3 solutions.

   - Help organize and manage event logistics, including registration, materials, and follow-up activities.

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 5-8 years
• Experience in Corporate Payments/Transaction Banking/Core Banking
• Experience in Current Account/Savings Account / Virtual Account/Sub accounts offering.
• KYC / CDD / Account opening procedures.
• Pricing and Billing
• Experience in analysis and implementation – identifying operational and technological impact, to ensure alignment between solution and business requirements.
• Understanding of Technology but no need to have coding experience.

Nice to haves are:

• Experience in user journey design on banking channels.
• Knowledge of features offered by competitors banks.
• API / H2H / SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem-solving skills.
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

Team Summary:

Visa Consulting & Analytics (VCA) is Visa's client-facing consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems linked to money movement. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has two types of teams – (1) Geo team, focused on serving the accounts in their geography and (2) Practice Area teams, focused on providing and deepening expertise in functional topics such as risk, digital, corporate banking, AI, etc.

What A Senior Director, Corporate Banking and AI does at VISA:

As a Senior Director, you will lead, grow and deliver the strategy, business, team and financials for VCA's Asia Pacific Commercial Banking and Strategy Practice Area. You will be responsible for defining (1) what to sell and (2) how to sell, that enables VCA Asia Pacific to sell, deliver and implement high value consulting and analytics projects and solutions with this diverse and growing set of clients.

Key responsibilities include:

• Be accountable for developing ‘set-plays’ (or package consulting offerings) for commercial banking clients, and AI focused set-plays in payments & money movement
• Lead the scoping, selling, and delivering of key client engagements, to prove viability of set-plays developed
• Take joint responsibility (along with geo focused VCA teams) for meeting key metrics such as revenue growth and client satisfaction
• Establish Intellectual Property (IP) repository on topics related to corporate banking, commercial payments and AI for VCA by capitalizing on learnings from consulting engagements (e.g., frameworks, create library of case studies etc.)
• Continuously build knowledge, surfacing new insights and producing thought leadership pieces that contribute to practice development
• Directly manage, lead, recruit and develop a team of Directors, Managers and Analysts

Why is this important to VISA:

VCA and commercial payments are two key focus areas for Visa (New Flows & B2B) and this role provides a great opportunity to build an interesting and rewarding career in a high growth and fast changing industry. Commercial payment flows exceed USD 55Trn in Asia Pacific and much of this is still made by cash or cheque. Helping small businesses, large corporates and governments digitise their operations delivers enormous benefits to their economies and Visa is an important participant and enabler in that digitization journey.

We are seeking a skilled Business Analyst with a strong background in Payment Operations to join our team. The successful candidate will be responsible for understanding the end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that enhance payment operations. You will work closely with cross-functional teams, including IT, finance, and payment operations, to streamline payment workflows, reduce risks, and improve the overall efficiency of the payment process.

Key Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
• Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
• Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
• Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
• Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
• Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
• Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.