Summary of Responsibilities:
Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget
Achieve performance goals set based on assigned portfolio.
Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments
Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal
Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments
Maximizing the use of resources to penetrate new accounts to achieve new business goals
Weekly update of sales activities and other sales reports as needed
Develop ongoing relationships with the clients to ensure business continuity
Involvement in sales related projects and activities as assigned
Understanding of Job Descriptions, Goals, SOP of Sales Department
Adhere to established personnel policies and procedures of the hotels
Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
Participate in development of sales action plan to formulate measurable strategy and actions to achieve sales performance
Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue
Maintain close and open communication with other departments
Maintain timely communication internal & external stake holders & ensure response in a timely & professional manner
Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
Maintain timely and responsive communication with accounts and prospects
Comply with hotel and department policies and procedures at all times
To carry out other duties as and when assigned by the Management of the Hotel
