Total 1,899 Transportation / Logistics job vacancies in jurong east north east

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• prepare dally delivery list for frozen meats and others
• Manage all frozen meat delivery and assist to production and others
• Able to multi-tasks and dwork under pressure
• Able to handle heavy stuffs around 20-30kg
• Able to work long hours and work on weekend

QUALIFICATIONS

• Physically fit
• Able to work in cold environment
• Class 3 Licence
• Forklift Licence (if have is a plus point)

Responsibilities:

• Drive company vehicle
• Delivers high-quality products to our customers in a safe, courteous, and timely manner
• Inspects delivery vehicles and ensures the safety and security of chilled goods' loading and unloading process
• Assisting in loading/unloading
• Perform warehouse functions if there is no delivery required
• Ensure goods are safely and timely delivered
• Delivery of goods and handling goods
• Other ad-hoc duties assigned by supervisor

Job requirements:

• Valid Class 3 & 4 Driving License
• Preferably 2 years or more of delivery experience
• Must be physically fit
• Hardworking, Polite, Good attitude and committed to work
• Good team player
• Able to read & write English

Roles and Responsibilities

· Daily delivery and collection of inbound/outbound shipments.

· Liaise with internal teams to meet delivery/collection schedules.

· Maintain and ensure cleanliness of vehicle.

· Send vehicle for inspection and servicing when required.

· Light office duties (scanning, filing, paperwork generation).

· Any ad-hoc duties assigned by immediate supervisors/management.

· To managed and record of stocks (in/out) and keep the store room clean.

· Packaging for export.

· Check stocks and keep inventory in accuracy and good condition.

· To verify weight/dimension and quantity for imported goods.

Qualification Requirements

· Possess Class 3 driving license. Class 4 license is an added advantage.

· Able to drive 14 ft lorry.

· Candidate possesses at least secondary education

· Minimum 2 years of relevant experience.

Preferred Skills

· Familiar with Singapore roads to do daily delivery and collection island-wide.

· Able to speak and write Basic English.

· Able to work overtime.

Requirement:

• Minimum N/ O level
• Minimum 2 years of driving experience with clean driving record
• Well versed in Singapore road and landmark
• Able to speak English
• Non Smoker
• Able to work after office hours when necessary
• Reponsible , trustworthy and flexible
• Posses valid class 3 & 4 driving licence

Job Description

• Perform driving duties, delivery goods to customer island wide
• Fetching boss/guest to various destination using company car as and when required
• Any other ad-hoc activities as assigned by all departments
• Daily reporting of job done

Staff Benefits

• Transport provided at pick up point
• Transport allowance
• Long service award
• Dental & Medical benefit
• Training Provided

Job Description:

• Conduct daily toolbox meetings to accurately delegate roles to individuals of the team and ensure the work is done
• Managing workflow and manpower deployment to ensure the timely delivery of all assigned landscape projects
• Work together with the team to craft out project job scopes to meet project requirements
• Communicate with clients to ensure their expectations are met or receive any feedback
• Identify key areas of improvement at job sites and develop a plan of action for management
• General upkeep of Lorry Crane
• Track all operational admin
• Delivery, loading and unloading of goods at designated sites
• To comply with LTA Road Safety and Traffic Regulations
• Operating of crane while observing all safety aspects and regulations

Job Requirements:

• Class 4/5 Driving Licence
• Good communication skills
• Possesses good problem-solving skills
• Ability to work independently and remain calm under pressure
• A good team player
• Possess computer knowledge
• Minimum 1 year of experience in the landscape industry
• Candidates with WSQ Lorry Crane Operator Certifications and experience in driving Lorry Cranes will be prioritised

Job Benefits:

• Good remuneration package including flexible benefits, and allowances
• Training and learning opportunities
• Career progression and development
• Employee engagement and welfare programmes

Company Overview

Listed as one of NParks Registered Landscape Companies, we handle both residential and commercial corporate properties. Besides regular landscaping and garden maintenance, consult us for customised solutions on your properties.

We know what it takes to provide a thorough and efficient cleaning job. Supported with a huge cleaning fleet and equipment and well-trained staff, we pride ourselves on quality, offering a range of different services that are sure to meet your expectations.

Disposing of waste in an environmentally friendly manner is essential to your business. We can help. Our experts will assess your waste streams and develop the right recycling and disposal solution for you

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

Job Duties & Responsibilities :

• Driving a hooklift truck to perform Open Top Container deliveries and pick-ups in accordance with the schedule and in a safe, professional, and timely manner.
• Filling in service/ delivery order forms.
• Performing and recording daily checks.
• Performing and recording minor maintenance tasks such as greasing, fluid top-ups, etc.
• Washing the truck and cleaning the interior.
• Other work required to complete waste disposal jobs.

Job Requirements:

• Class 4 driving license
• At least 2 years of relevant working experience in the Waste Management (Environmental Services)
• With WSQ Certificate of Transport Waste during Waste Collection will be advantageous
• Professional attitude towards driving vehicle
• Be reliable, punctual and motivated with a strong work ethic
• Able to work 6 days per week
• Pls call Ms Cindy @ 9630 1556

Job Benefits

• Good remuneration package including medical benefits and performance bonus
• Training and learning opportunities

Key Responsibilities:

• Product Delivery: Safely and efficiently deliver fresh produce to customers across Singapore.
• Route Planning: Plan and follow the most efficient routes for delivery to minimize travel time and ensure timely deliveries.
• Vehicle Maintenance: Regularly check and maintain the delivery vehicle to ensure it is in good working condition.
• Customer Service: Interact with customers in a polite and professional manner, addressing any delivery-related queries or issues.
• Loading/Unloading: Assist in loading and unloading products from the delivery vehicle, ensuring items are handled with care to avoid damage.
• Documentation: Accurately complete delivery logs, invoices, and other related paperwork.

Requirements:

• Class 3 / Class 4 driving licesen
• Prior experience in delivery driving, particularly in handling fresh produce, is preferred.
• Ability to handle physical tasks such as lifting and carrying heavy items.
• Strong ability to manage time effectively to meet delivery schedules.
• Good knowledge of Singapore’s road network and traffic patterns.
• Strong communication and interpersonal skills for effective interaction with customers.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Roles & Responsibilities

Job Responsibilities:

1. Daily ferrying of workers to and from dormitory to respective construction sites. Need to ensure workers reach site by 8am.
2. Need to assist in loading and unloading of materials.
3. Perform transportation duties as deployed by supervisor and carry out the duties diligently as per instructed.
4. Collect and deliver construction materials to site.
5. Responsible for daily routine checks and maintain the general cleanliness of the vehicle.
6. Assist and support the project team on day-to-day operations of the project, ensure timely and smooth process of works.
7. Able to be on standby duties to perform night works when mobilised.
8. Able to work on night shift when required.
9. Able to perform overtime when required.
10. Any other relevant duties as assigned by supervisor.

Job Requirements:

1. Possess a valid Class 3 / 4 driving license with good driving record.
2. Must have relevant 3 years working experience.
3. Familiar with Singapore roads and landmarks.
4. Good interpersonal skills and attitude, reliable and responsible
5. Six working days in a week.

• Provide customer service by safely and efficiently transporting the ready-mixed concrete products from batching plant to customer's site.
• Drives truck to customer's site for unloading.
• Moves levers on truck to release concrete down truck chute into wheelbarrow or other conveying container or directlry into area to be poured with concrete.
• Cleans truck after delivery to prevent concrete from hardening in mixer and on truck, using water hose.
• Eligible for trip/cartage incentive.
• Requires Class 4 License

Key Responsibilities:

• Receive and Organize Shipments: Accurately receive incoming shipments, verify contents against purchase orders, and organize inventory in the warehouse.
• Assist in Loading and Unloading: Help load and unload goods from trucks, ensuring that items are handled with care and properly stored.
• Packing and Labeling: Pack, label, and prepare items for delivery or storage according to company standards.
• Warehouse Tidiness: Maintain a clean, organized, and safe working environment in the warehouse by following standard operating procedures.
• Ad-Hoc Duties: Perform other tasks as assigned by the Warehouse Manager or Supervisor, such as inventory checks and assisting with deliveries.
• Team Collaboration: Work closely with other team members to ensure efficient warehouse operations and contribute to a positive work environment.

Requirements:

• Previous experience in a warehouse or logistics role is an advantage.
• Physical ability to lift and move heavy items.
• Basic knowledge of inventory management and warehouse procedures.
• Good communication skills and a team-oriented attitude.
• Able to read simple English.
• Ability to follow instructions and work independently when needed.
• Know how to use a reach truck

Job Description

Responsibilities

• Loading and uploading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving licence
• Able to work night shift and split shift
• Able to work ot on weekend and public holiday

Roles & Responsibilities

• Assist in negotiating and purchasing materials from local suppliers
• Coordinate with vendors on delivery schedules
• Maintain and manage proper document filing (eg. Payment Vouchers, Purchase Orders)
• Verifying of data and documents
• Handling of incoming calls and data entry
• Perform any other ad hoc duties as assigned

Requirements:

• Minimum ITE or ‘O’ level qualifications
• No experience needed but relevant working experience, preferably in the construction industry, would be advantageous
• Proficiency in MS Office (Word, Excel, Outlook)
• Good communication, organizational and interpersonal skills to coordinate with all levels
• Able to commence work immediately or within short notice

Working hours: 8.30am to 6.00pm (5-day work week)

1) Please send CV to [email protected]

2) Remuneration will commensurate with qualifications and experience

3) We regret that only shortlisted candidates will be notified

We are seeking an Inventory/Warehouse Assistant to collaborate with the team supervisor and manager in managing the company’s inventory system, ensuring data accuracy and system integrity.

Job Description

1. Data Entry and Inventory Management:

• Ensure prompt and accurate data entry for the receipt, inspection, and issuance of raw and packaging materials.
• Maintain accurate inventory records and perform regular stock counts to ensure accuracy
• Complete daily stock transaction reconciliations to achieve targeted stock accuracy.

2. Customer Returns and Goods Inspection

• Perform Customer Returns checking, recording, and provide disposition
• Participate in the receiving, unloading, and inspection of goods

3. Safety and Compliance:

• Maintain cleanliness and housekeeping of the warehouse area.
• Ensure compliance with safety regulations and standards

4. Additional Tasks

• Assist in other warehousing and/or logistic activities when necessary
• Perform any other ad-hoc duties as assigned by superior from time to time

Requirement:

1. Ability to work in a physically demanding cold store environment.
2. Proficiency in using computer systems, databases, and Microsoft Office applications (Excel & Word).
3. Strong sense of urgency and ability to prioritize workloads effectively.
4. Meticulous, detail-oriented, and well-organized.
5. Excellent communication and interpersonal skills.
6. Effective communication in both English and Mandarin to interact with Mandarin/English-speaking clients and stakeholders.
7. Experience in cold chain management, food safety regulations (HACCP), and inventory control (candidates may be considered for executive roles).
8. Valid forklift license and experience operating a reach truck and pallet jack (added advantages).

Job Highlights

1. Job Types: Permanent
2. Working Hours: Mon to Fri 7.45 am to 4.45 pm, Sat 7.45 am to 11.45 am. (5.5 days)
3. Great learning development opportunities, career growth
4. Work-life balance and positive/friendly working environment.

(Only shortlisted candidates will be notified)

Responsibilities:

• Provide customer service by safely and efficiently transporting the goods from batching plant to customer’s site
• Unloading the goods at the designated job sites within time frame
• To maintain and keep assigned trucks clean at all times
• To ensure that the mixer drums are free of hardened concrete at all times
• To carry out visual checks on concrete slumps and follow procedures for the same
• To carry out truck maintenance according to the truck maintenance checklist at the planned interval
• To deliver Do's to the customer upon delivery of goods and ensure that Do's are signed and returned to the plant
• To carry out any other tasks as per instructed

Requirements:

• High school, diploma or GED.
• Proven driving experience in the Logistics Department as a Truck Driver or a similar role.
• Verified Commercial Driver License (CDL) will be preferred.
• Professional CDL training will be preferred.
• Must pass the drug and alcohol test.
• A clean driving record will be preferred.
• Strong working knowledge of using the GPS and ability to plan routes accordingly.
• Solid understanding of truck driving rules and regulations.
• Ability to work for long working hours.
• Ability to transport goods in all types of commercial vehicles, for example, tractor-trailer, etc.
• Quick decision-making skills.
• Hardworking and trustworthy individual.
• Good time management skills.

Job Description:

Organisation Type: Logistics

Position Title: Class 4 Delivery Driver for 18ft/24ft Truck

Working Location: Islandwide

Working Hours: 5.5 days (Monday to Friday, Saturday half day)

Salary Package:

• Basic
• OT
• Performance Bonus
• Cashcard & Diesel provided
• Vehicle can be driven home
• Duration: Full Time

IMMEDIATE START WORK WILL BE AN ADVANTAGE

Key Responsibilities:

• Manage and plan the daily route for the next day's delivery order
• Timely delivery of goods
• Ensure all safety & company's guidelines are adhered to
• To achieve no lateness for delivery and reporting to work
• Record and submit Cashcard
• Milledge reports to the superiors in a timely manner weekly
• Perform basic vehicle checks to ensure the vehicle is in good working condition
• To upkeep cleanliness/maintenance to vehicle at all time
• Take responsibilities for vehicles and goods handed over
• Load and unloaded goods, deliver to the customer
• Prepare, inspect & operate delivery vehicle

Job Requirements:

• Possess a Class 3 / Class 4 Driving License
• Able to carry goods
• Able to read and write simple English for goods checking against delivery order (DO)
• Possess a positive and professional attitude
• Work independently
• Good team player

Established for over 50 years, we pride ourselves as Singapore’s leading waste management specialist. We are looking for reliable drivers to join our organisation. We welcome you to apply and would love to hear from you!

Roles & Responsibilities

• Collection and transportation of waste materials & recyclables
• Ability to navigate and familiar with Singapore routes
• In charge of maintaining Company's vehicle in good working condition
• Other ad-hoc duties assigned by the management

Job Requirements

• Minimum of Class 4 driving licence
• Clean driving record
• Physically fit
• Possesses good communication skills with positive attitude
• 6 days work week

Compensation & Benefits

• Competitive salary package
• On the job training will be provided
• Opportunity to further hone communication skills

If you are interested to find out more, you may also email us at [email protected].

Job Description:

Organisation Type: Logistics

Position Title: Class 3 Delivery Driver - 14ft Truck

Working Location: Islandwide

Working Hours: 5.5 days (Monday to Friday, Saturday half day)

Salary Package:

• Basic
• OT
• Performance Bonus
• Cashcard & Diesel Provided
• Vehicle can be driven home
• Duration: Full Time

IMMEDIATE START WORK WILL BE AN ADVANTAGE

Key Responsibilities:

• Manage and plan the daily route for the next day's delivery order
• Timely delivery of goods
• Ensure all safety & company's guidelines are adhered to
• To achieve no lateness for delivery and reporting to work
• Record and submit Cashcard
• Milledge reports to the superiors in a timely manner weekly
• Perform basic vehicle checks to ensure the vehicle is in good working condition
• To upkeep cleanliness/maintenance to vehicle at all time
• Take responsibilities for vehicles and goods handed over
• Load and unloaded goods, deliver to the customer
• Prepare, inspect & operate delivery vehicle

Job Requirements:

• Possess a Class 3 Driving License
• Able to carry goods
• Able to read and write simple English for goods checking against delivery order (DO)
• Possess a positive and professional attitude
• Work independently
• Good team player

-Deliver goods to designated locations

-Inventory check

-Must be able to take orders, and issue invoices to customers

-Computer literate and proficient in Microsoft Office (Words, Excel and Outlookl)

-Assist with packaging and sorting of fish, meat, etc.

-Physically Fit, can carry up to 30kg of goods

-Need to be able to start work at 4AM

Food manufacturing company, due to natural of business, looking for permanent night shift Driver

Position：LORRY DRIVER (Permanent Night Shift)

Working hours：11pm – 11am

Salary：$2500 - $4500

Job Scope:

25% Production Work

• Preparation, monitor, operate machine and packaging
• Quality and quantity check

60% Driving Work

• Punctual & able to deliver on time to ensure freshness of product

15% Ad Hoc

• Load and unload raw material from container to warehouse (3 - 4 times a week / 25kg + -)

Requirement:

• Valid Class 3 license
• Preferably with own transport (due to night shift & company vehicle cannot drive back)
• Perferbly with permanent night shift exp / Food manufacturing exp
• Able to commit Permanent Night Shift work
• Able to work individually & also be a team player

N.C.S Reg no: R21102835
Crescendo Hr Pte Ltd EA number: 21C0786

Job Info:

• Salary : Basic up to $3000 + Transport Allowance $100 + AWS + VB
• Working Hours: Monday - Thursday: 8:30am to 6pm; Friday: 8:30am - 5:30pm
• Location: Geylang Bahru

Job Scope:

• Serve as the primary point of contact for customers, carriers, suppliers, and other stakeholders in day-to-day business operations
• Manage customer orders, including related documentation, and coordinate transport bookings with carriers based on specified routing and service levels
• Monitor the execution of transport activities
• Handle customer requests and address incidents or disruptions in the supply chain
• Assist in the on-boarding process for new suppliers
• Act as a backup for supervisors in case of their absence
• Facilitate the on-boarding, training, and guidance of new staff during their initial period
• Assist supervisors in updating and revising work instructions and provide feedback on best practices
• Continuously on-board and train suppliers on SOPs and system usage

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Info:

• Salary: Basic up to $3500 + VB
• Working Hours: Monday to Friday (9am to 6pm); Saturday (9am to 1pm)
• Location: East (Alps Avenue)

Job Scope:

• Receive shipment pre-alert documents that are being API into the system
• Checking shipment pre-alert documents for discrepancies and identifying high-value shipments that require custom permit declarations
• Coordinating with warehouse staff and vendors to arrange incoming shipments
• Monitoring incoming shipment status and reporting any arrival delays or discrepancies to stakeholders
• Preparing necessary documents for terminal, custom declaration, and clearance for delivery to last-mile vendors
• Working with relevant authorities and partners to ensure smooth terminal, custom clearance, and delivery to last-mile vendors
• Updating shipment status and reporting
• Checking costing and issuing billing

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Description

Interested applicants please WhatsApp 9856 4021 to apply. No Quota, Foreigners do not apply!

Prospect Logistics Pte Ltd is an aggressive local SME that renders third-party logistics services and specializes in the following 3 industries; International Relocation, E-Commerce & Contract Logistics.

Job Scope:

1. Trucking of both 20ft and 40ft containers
2. Updating the controller on the progress of deliveries
3. Work with the operations team to meet customer requirements
4. Assist in vehicle inspection and maintenance checks
5. Keep the vehicle clean and tidy
6. Wear full PPE and comply with all safety requirements

Requirements:

1. Work efficiently from 8am to 8pm on weekdays & 8am to 1pm on Saturdays
2. Possess Singapore class 4 driving license
3. Able to speak and write in English
4. Well-versed in prime mover driving operations
5. Physically fit
6. Able to work well in teams
7. Able to start work on short notice
8. Singaporeans & PR only
9. Hardworking and good attitude

Remuneration Package:

1. $5000 joining bonus paid at the end of 6 months of service
2. $1000 basic salary per month
3. $15 per trip (from or to port/depot location)
4. $10 per trip (from or to West location)
5. $15 per trip (from or to outside West location)
6. $25 per trip (from or to residential location)
7. $2.50 per shift (internal shifting within location)
8. $250 per month (discretionary performance bonus)
9. $250 per month parking allowance (if vehicle is driven back home)
10. $5000 gross salary per month
11. Company sponsored personal life insurance coverage of $50,000 (after 12 months of service)
12. Company sponsored hospitalization and surgery insurance coverage of $25,000 (after 12 months of service)

Interested applicants please WhatsApp 98564021 to apply. No Quota, Foreigners do not apply!

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

• Reviewing orders before and after delivery to ensure that orders are complete, and the customer is satisfied.

• Assisting with loading and unloading items from vehicles.

• Providing excellent customer service.

• Abiding by all transportation laws.

• Preparing reports and other documents relating to deliveries.

• Ensure vehicles are groomed to a high standard and are ready for use at all times

• Valid driver's license issued in Singapore with at least one year of driving experience

• Clean driving record

• Prior experience as a delivery driver preferred

• Willingness to adhere to schedules, safety procedures, and transportation laws

Company Profile

OL Garments is an end-to-end garment manufacturing company, offering the full suite of services from design, production, till delivery.

The Goods Delivery Driver and Packer will be responsible for packing goods securely and delivering them to various locations. At the same time, he/she will assist in various tasks in the company such as management of inventory items. The ideal candidate will have excellent teamwork, good time management, have a positive and helpful attitude.

Key Responsibilities

1. Packing Duties: Inspect and prepare goods for shipment

• Pack, label and prepare cartons for delivery.
• Ensure packaging meets required standards.
• Perform inventory checks and other duties as assigned.

2. Delivery Duties: Load goods onto delivery vehicles.

• Deliver goods to various locations in a timely and safe manner.
• Verify delivery information and obtain necessary signatures.
• Handle goods with care to prevent damage during transit.
• Maintain delivery logs and records.
• Adhere to all traffic laws and safety regulations.
• Administrative tasks including sending van for inspection / maintenance as required, manage delivery-related expenses such as parking and fuel (reimbursable).

Qualifications

• Proven experience as a Packer, Delivery Driver, or similar role.
• Valid Class 3/3A driver’s license with a clean driving record.
• Physically fit.
• Excellent time management and organisational skills.
• Strong attention to detail and accuracy.
• Good communication and customer service skills.

Benefits

• Competitive salary.
• Health insurance.
• Paid time off.
• Working hours: Monday to Fridays, 9am to 6pm, excluding weekends and public holidays.

How to Apply: Interested candidates should send their resume and a cover letter to [email protected].