Total 430 service centre manager job vacancies in Singapore

The Opportunity:

• Permanent role
• Work location: Woodlands
• Work hours: Mon to Fri 9am - 6pm
• Up to $10,000, Bonus

Adecco is partnering with one of Asia's largest real estate groups, renowned for its diverse portfolio spanning residential, commercial, industrial, hospitality, and retail spaces.

We are currently seeking a talented individual to join as HR Shared Services Manager. In this role, you'll have the opportunity to lead a dynamic team and report directly to the Head of Shared Services.

The Job

• Lead and manage a team of 8 HR executives, overseeing HR operations including file management and Work Pass administration.
• Streamline HR processes to optimize efficiency and effectiveness, ensuring smooth operations.
• Collaborate with stakeholders to improve service delivery and foster strong partnerships.
• Ensure compliance with HR regulations and standards.
• Provide guidance and mentorship to the HR Operations team, facilitating their growth and development.
• Offer expert advice on the Employment Act, CPF Act, and the Work Pass Process to stakeholders.

The Talent

• 8 years of relevant experience in an HR shared service environment, supporting a high volume of headcount.
• 5 years of experience in people management, leading a team of at least 5 members.
• Proficiency in SAP SuccessFactors.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Job Summary/Introduction

6 months contract

The Talent:

• Minimum “O” Levels (one year of relevant work experience will be an advantage)
• Willing to work weekends and public holidays, shift hours possibly until 10/11pm

Job Description

• Handle inbound/outbound calls/emails on inquiries, feedbacks and complaints
• Ability to understand customers needs and provide appropriate solutions
• Consistently deliver quality service to achieve customers satisfaction
• Ensure proper follow up, escalation & closure of individual case
• Provide accurate product and service information to customers
• Resolve queries efficiently and escalate issues promptly
• Perform KPIs set by Supervisors
• Others duties assigned by Supervisors

Next Steps

• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Amos Tan Jun Han
EA LIcence No.91C2918
Personnel Registration No. R23113385

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Product Manager - Payments/Digital Banking to join their team
• This is a maternity cover

The Job

Under Singapore’s Smart Financial Centre agenda, MAS is encouraging greater competition and innovation in the payments space which has led to meritocratic rise of real time payments, wallets and ecosystem players with customer experience becoming the prime competitive differentiator.

The incumbent will be part of the Payments product team and execute initiatives in following areas:

• There are several MAS led initiatives under payment transformation- such as cheque sunset, Electronic Deferred Payment, FAST 2.0 which require timely execution from requirements till implementation.
• International Payments: Commercialise Global Money with focus to increase FX revenue and execute group led enhancements for better customer proposition.
• Domestic Payments: Lead migration to digital payments, reduce paper.
• Fraud mitigation: MAS mandated items to be completed in addition to in-house tuning of fraud control rules.

Principal responsibilities:

• Identify business opportunities and gaps to exploit in order to achieve competitive edge in the retail banking payments and remittances business across both domestic and international payments.
• Manage current and future payments initiatives and projects.
• Work closely with local, regional, and global stakeholders to ensure successful deliveries.
• Own and coordinate regulatory reporting and collateral.
• Attend industry and regulator meetings when required.
• Assist in product governance related matters.

The Talent

• Minimally 6-10 years of industry experience in transaction banking area is preferred.
• Knowledge of payments, digital banking as Product manager is desirable while ability to independently execute a project with minimal supervision will be advantageous.
• Background in domestic (FAST, GIRO, PayNow) and international payments routing (SWIFT)
• Strong communicator and who thrives in a dynamic environment with strong stakeholder management skills.
• Must be comfortable working with data and number crunching.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Payments Product Manager
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Build, release, and deploy the platform on top of Jupyter Lab and Jupyter Hub;
• Monitor the health of the platform and plan its capacity;
• Secure the platform to prevent security breaches or unintended usage;
• Tailor the platform to support evolving customer needs.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Job Qualification

Technical

• Proficient in Linux, Docker, Kubernetes and Helm charts;
• Good experience with shell-scripting;
• Good experience with Git, ideally with Gitlab;
• Good experience with Continuous Delivery, ideally with ArgoCD;
• Good experience with Monitoring, ideally with Grafana;
• Hands-on experience with Python or a similar programming language.

Functional

• Prior exposure to agile ways of working.
• Financial/banking industry knowledge is a plus.

Other Professional Skills and Mind-set

• Ability to think in the problem space, and then in the solution space;
• A bias for short, iterative and incremental way of working;
• A sense of compassion to appreciate our customers’ challenges;
• A learning mindset;
• Ability to communicate a point concisely and simply;
• French speaking skills not necessary but appreciated.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity:

• Permanent role
• Work location: Tuas
• Work hours: Mon to Fri 8am - 530pm (Flexible working hours)
• Up to $7,000, AWS, performance bonus

Adecco is partnering with a well-known Supply Chain and Logistics company.

This role reports to the C&B Manager and will play a crucial part in analyzing and developing strategic compensation and benefits policies to ensure the company's continued competitiveness.

The Job

• Collaborate closely with the manager to develop performance management policies.
• Develop compensation structures based on market trends.
• Advise line managers on performance management and compensation & benefits.

The Talent

• Minimum 5 years of experience in Compensation & Benefits.
• Proficiency in SAP SuccessFactors

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Responsibilities:

1. Communicate with customers about Ascend mature solutions, cases, and product performance, design and implement customized solutions based on requirements, and raise high-value competitiveness requirements for the platform. Incubate joint solutions with ISVs in various industry application scenarios based on the competitiveness of Ascend.

2. Huawei cooperates with partners to train and optimize PyTorch/MindSpore/TensorFlow models based on the Atlas hardware platform, improving the performance and precision of model adaptation to Ascend.

3. Dedicate to AI framework and model adaptation development and optimization, and work with partners to design, build, migrate, and adapt AI solutions to support high-quality project delivery and improve product efficiency and experience.

4. Closely follow the latest developments in the field of deep learning and apply new technologies and methods to projects.

C Q Requirements

Expertise:

1. Bachelor degree or above in computer/electronic communications, etc.

2. Have general knowledge of more than one development language, such as Python, C++, and Java. Be familiar with open source tools or platforms in the AI field.

3. Have experience in AI, big data, and cloud computing, and be able to design and implement AI industry projects.

Business skills:

1. Have basic AI knowledge, such as deep learning, machine learning, computer vision, and natural language processing, and be familiar with at least one mainstream AI computing framework.

2. Experience in developing or using AI chips, operators, AI frameworks, and AI cloud platforms is preferred.

3. Experience in industry application solution design and implementation, and model optimization is preferred.

4. Be able to adapt to domestic business trips, partner communication, and activity support.

5. Clear logical thinking, proactive, responsible, good team communication and collaboration skills, and able to collaborate with team members from different backgrounds to solve complex technical problems.

6. Willingness to continue learning and actively track the latest trends in artificial intelligence and deep learning.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Product Manager - Payments/Digital Banking to join their team

The Job

Under Singapore’s Smart Financial Centre agenda, MAS is encouraging greater competition and innovation in the payments space which has led to meritocratic rise of real time payments, wallets and ecosystem players with customer experience becoming the prime competitive differentiator.

The incumbent will be part of the Payments product team and execute initiatives in following areas:

• There are several MAS led initiatives under payment transformation- such as cheque sunset, Electronic Deferred Payment, FAST 2.0 which require timely execution from requirements till implementation.
• International Payments: Commercialise Global Money with focus to increase FX revenue and execute group led enhancements for better customer proposition.
• Domestic Payments: Lead migration to digital payments, reduce paper.
• Fraud mitigation: MAS mandated items to be completed in addition to in-house tuning of fraud control rules.

Principal responsibilities:

• Identify business opportunities and gaps to exploit in order to achieve competitive edge in the retail banking payments and remittances business across both domestic and international payments.
• Manage current and future payments initiatives and projects.
• Work closely with local, regional, and global stakeholders to ensure successful deliveries.
• Own and coordinate regulatory reporting and collateral.
• Attend industry and regulator meetings when required.
• Assist in product governance related matters.

The Talent

• Minimally 6-10 years of industry experience in transaction banking area is preferred.
• Knowledge of payments, digital banking as Product manager is desirable while ability to independently execute a project with minimal supervision will be advantageous.
• Background in domestic (FAST, GIRO, PayNow) and international payments routing (SWIFT)
• Strong communicator and who thrives in a dynamic environment with strong stakeholder management skills.
• Must be comfortable working with data and number crunching.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Product Manager - Payments/Digital Banking
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

The Data Framework provides a central data store for all the Front Office Orders, RFQs, Transactions and Collateral information. It also provides Market Data sourcing, Data distribution, client, instrument and referential data and is driven by an electronic Data Dictionary application : Collibra.It acts as a source of data for different regulatory reportings (MAR , MIFID 2 , SFTR , EMIR, MAS, HKTR…. etc). The Data Framework team is looking for a development expert to evolve the platform to handle the end to end regulatory reporting chain starting from data ingestion , normalization, transformation until reporting and monitoring across various asset classes. The project milestones are ambitious and challenging. The responsibilities would include designing and architecturing on new technology stack and making technical recommendations and to monitor the results and quality of the different software solutions and projects implemented in the organization.

Job Qualification

An Ideal candidate should have

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings
• At least a Bachelor’s degree in any of these faculties:

- Computer Science

- Information Technology

- Programming & Systems Analysis

- Science (Computer Studies)

The candidate would need to possess the below skills/expertise

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Senior Software Engineer / Technical Lead, you will be involved in innovative and fully DevOps oriented teams in order to execute our projects for both the Asian Region and the World.

Your technical appetite as well as your architecture, design and coding skills will help us deliver the best solutions for the bank.

Currently we have a large suite of applications written in Java but over the last few years, we have pivoted to micro-service architecture, we now embrace a wider range of technologies to become truly polyglot (feel at home if you speak fluently Python, Go, Kotlin, R or even Node.js).

Scope of Work

• Plan, design and implement end-to-end software solutions related to the International Core Banking Information systems.
• Use and contribute to build an efficient CI/CD software factory.
• Monitor the results and quality of the different software solutions and projects implemented in the organization.
• Interact with product owners and Subject Matter Experts to define solutions.
• Quality-first, Agility and Continuous Improvement mindset.

Job Qualification

• Curious and passionate about technologies
• Practitioner of life-long learning
• Passionate on one or more of these languages: Cloud native Java, Go, Python, Kotlin, R or Node.js
• Excellent understanding and practical experience of frameworks such as Spring Cloud, Spring Boot & Angular
• Excellent understanding on source code management practices using Git.
• Excellent knowledge on Software Factory tools such as Gitlab runner, Jenkins, Nexus, Maven or Gradle, Harbor container registry, SonarQube and Selenium
• Strong knowledge on Application Programming Interface services using RESTful or gRPC
• Passionate on cloud native technologies such as Kubernetes and Docker.
• Excellent understanding and experience of Agile (Scrum, Lean Start-Up, Safe, …) principles
• Good knowledge of DevOps
• Excellent analytical skills
• Excellent oral and written communication
• Understanding of project management practices (PMP, Prince2 is a plus)

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

Computer Science / Information Technology / Programming & Systems Analysis / Science (Computer Studies)

• Minimum of 8+ years of relevant experience in software engineering

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Healthcare Industry (Growing industry)
• Establish hospitals
• 5 days office hour
• On call support duty base on rostering
• Training will be provided!

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

The Opportunity

• Salary Range: $2,500 to $3,000
• Location: Central
• Working hours: Rotating shifts, 6 days a week
• Good benefits and career prospect
• No experience welcome to apply!

Job Scope

• Managing of the Customer Service Counter and handling customers with excellent customer service.
• Performiof facility inspections, paging and in-house announcements.
• Upselling and promoting the company’s various digital platforms and loyalty programs.
• Skillfully handle customers’ enquiries, feedback and complaints via the customer service counter and telephone.
• Any other ad-hoc/ admin assigned

Requirements

• GCE’O’ Levels and above
• Previous customer service experience is preferred.
• Computer literate to handle administrative tasks and technology related enquiries.
• Good munication and interpersonal skills to facilitate a professional customer experience.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

The Opportunity:

Adecco is partnering with a French giant retailer with a global presence across 36 markets worldwide, and we are seeking a talented individual to join their business as an Assistant Manager, Category Management! The successful candidate will be handling the skincare category for the Singapore market to drive category strategies and initiatives, while managing product and brand assortment, price point, floorplan, and inventory management.

• Full-time, permanent opportunity
• Basic salary + VB (% based on annual package) + attractive flexible benefits
• Work days/hours: Mondays - Fridays, 9am - 6pm, hybrid work model
• Location: Central region

The Job:

• Spearhead negotiations for trading terms and conduct comprehensive business reviews
• Formulate the annual brand plan, encompassing product launches, sales targets, and contract maintenance
• Take the lead in introducing new brands into the portfolio
• Oversee the sell-in process for new brands, ensuring alignment of sales forecast
• Collaborate with cross-functional teams for seamless omnichannel launch plans, execution and tracking of launch performance
• Strategize and secure prime animation slots for brands, while driving thematic animations, including product assortment, targeting, and stock ordering
• Set objectives and work with brand partners to negotiate in-store mechanics and promotions
• Monitor and analyze animation performance, assortment gaps, and opportunities based on sales ambitions and category strategies
• Collaborate with space planners and visual merchandising teams to optimize category zones, and propose new store floorplans for regional team's approval
• Coordinate with brand partners on fixtures, stocks, and merchandising for new store openings and renovations
• Partner with the supply chain team to achieve stockholding KPIs and ensure deliveries meet launch plans and campaigns
• Review stock on hand and propose action plans for high stockholding and discontinued SKUs

The Talent:

• Minimally 4 years of relevant experience in the retail industry coupled with a strong background in category management
• Ability to formulate strategies and analytically inclined with proficiency in handling extensive data, capable of conceptualizing and turning data into meaningful analyses
• Strong interpersonal skills to communicate effectively with various levels of stakeholders
• Meticulous and good time management skills to meet tight deadlines

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity

• My client, a renowned US MNC in the Oil & Gas industry hiring Customer Care Specialist to manage the end to end order management
• Monday - Friday/8.30am – 5.30pm (Hybrid Working Arrangement)
• Location: West - Pioneer
• Salary: Up $4K
• 12 months contract

The Talent

• Minimum: Diploma or Degree in any field
• Min 2 years of experience in order processing / fulfilment role
• Hands experience in ERP system such as SAP
• MS Office and Excel proficiency (Vlookup, Pivot table)
• Good communication, and able to work in fast paced environment

Job Description

• Manage end-to-end order management duties in SAP
• responsible for assigned customer account on order fulfilment, not limited to creating order confirmation, invoices, review and monitor customer order backlog via the SAP system-4PL, etc.
• Coordinate with plant planners and logistic team to know the order status and have the customer well-informed.
• Follow up customer inquiries includes but not limited to lead time, price, order status, delivery tracking etc. Respond & resolve customer issues timely.
• Deal with customer complain, routing the issues to proper support individuals or teams.
• Be responsible for filing of all documents related to order processing, including PO, contract and any other supporting documents.
• Any other ad-hoc task assigned

Next Step

• Prepare your updated resume, send to [email protected]
• *Only shortlisted candidates will be contacted*

The Opportunity:

Adecco is partnering with a French giant retailer with a global presence across 36 markets worldwide, and we are seeking a talented individual to join their business as an Assistant Manager in Supply Chain Transformation for a 6 months maternity cover! The successful candidate will be driving supply chain projects together with the leadership teams by providing project management methods and developing extensive project documentation while ensuring strong communication flow throughout for 2 major projects - warehousing and logistics (transition of carrier).

• 6 months contract for a maternity cover, NO conversion/extension
• Basic salary only
• Work days/hours: Mondays - Fridays, 9am - 6pm, hybrid work model
• Location: Central region

The Job:

• Identify project steps, and milestones, and assess requests
• Take the lead in defining scope, budget, and risks
• Produce project deliverables and coordinate teams
• Manage UATs, monitor KPIs, and address risks
• Evaluate on-time, in-full project delivery and long-term benefits
• Conduct post-mortem and handover
• Create and manage project governance
• Performance objectives include: timely project milestones, budget adherence, effective scope management, stakeholder engagement, risk management, relevant action plans, and key artifact generation

The Talent:

• Minimally 4 years of relevant experience in supply chain project management, preferably in FMCG/e-commerce environment
• Strong skills in project management tools and Excel (Pivot Table, VLOOKUP, Index Match)
• Strong interpersonal skills to communicate effectively with various levels of stakeholders locally and regionally
• A problem-solver, meticulous and good time management skills to meet tight deadlines

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

Adecco is partnering exclusively with one of our clients in the retail industry, we are seeking a suitable talent to join their business as an Assistant Merchandising Manager. The talent will be responsible for monitoring and analyzing sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and the brand’s level. The successful talent will report to the Merchandising Manager and lead a team of 5-6 people.

• Work hours: Mon-Fri, 9am - 6pm
• Work location: east region
• Principal retail brand

The Job:

• Monitor, review, consolidate, and analyze of sales performance of product categories to maximize sales and manage inventory efficiently.
• Completing assortment analytics as inputs to developing seasonal category strategies and assortment plans designed by the Merchandising Manager.
• Monitor and analyze sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and brand level.
• Achieving the key performance metrics for a product category.
• Plan and monitor purchases to align with regional guidelines.
• Ensure appropriate and effective merchandising standards are always maintained which include replenishment, consolidation, and proper SKU count available in stores.
• Monitor market competition, and purchases to date vs target purchases to proactively suggest and initiate corrective actions.
• Achieving the key performance metrics for a product category.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

The Talent:

• Diploma or Degree in Retail/Fashion/Business or equivalent.
• Minimum 3 years of managerial experience in retail operations and merchandising.
• Team player with strong interpersonal skills, leadership abilities, and solid business acumen.
• Proficient in Microsoft Excel, with strong analytical skills and a comprehensive understanding of retail math.
• Ability to thrive in a fast-paced, multitasking environment.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Alternatively, send your resume to [email protected] in MS Word Copy with subject title "Application for Assistant Merchandising Manager". We'd love to hear from you!
• We regret that only shortlisted candidates would be notified.

Main Responsibilities

• Participate and represent ISAP in the Run/process review governance with Head office Paris.
• Work with different teams such as the Permanent Control to track and ensure an efficient implementation of General Inspection recommendations
• Function as bridge between ISAP and the Head Office on all transversal topics.
• Drive and Run some transverse initiative around Run and Operational efficiency
• Data driven initiatives for automation of Service Requests
• Quality Control for Configuration Items
• Develop a cross-skilling program between different ITS Departments
• Drive creation of best practice documentation and training
• Work with Permanent Control for Annual Risk Assessment
• Oversee and follow-up on Audit recommendations by collaborating with ISAP and relevant parties (CACIB, CAGIP and RPC teams)
• Oversee and execute ITSM projects and related initiatives with little to no supervision.
• Provide best-practice guidance to all teams around effective utilization of ITSM processes
• Other duties may be assigned.

Skills sought

• Proven working experience in end user services, infrastructure or application support.
• Experience of leading transversal initiatives.
• Good Project Management experience.
• The ability to work and team effectively with stakeholders and other management personnel.
• Managerial competence.
• Proven experience in working in, and basic management of, diverse and geographically dispersed teams.
• Proven experience working in an Operational environment.
• Excellent awareness of different cultures and working practices across the regions.
• Excellent Microsoft Office experience, predominantly PowerPoint, Excel, Visio and
• Coordination skills
• French speaking

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)

Experience

• Infrastructure or Application support hands on experience of 5-10 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, UNIX, Windows, Network, DBA…)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

The Opportunity

• Opportunity to work with in a leading US MNC, manufacturer of dental products and technologies
• The Compliance Specialist/ Manager will be the primary compliance advisor for and liaison across the businesses in the Southeast Asia and India region
• 6 months contract
• Location: Central-East (Hybrid Work Arrangements)
• Salary: Up to SGD 15,000 per month (Subjected to experience)

The Requirement:

• Bachelor's degree in a related field or equivalent experience
• Minimum 5+ years of compliance experience within a regulated industry in a multinational environment
• Healthcare/Medical Device industry will be an added advantage
• Great organization skills and time management
• Able to pick up and understand our compliance policies quickly and provide advice based
• Solid analytical skills with the ability to respond to complex challenges with innovative solutions
• Able to seek buy-in from management on compliance requirements.

Job Description:

• Drafts, implements, maintains and/or revises relevant local compliance policies, procedures, guidance and other related documents.
• Assesses ethics and compliance risks and implements localised compliance controls and other mitigating measures, as needed.
• Collaborates with HR and/or Legal to provide guidance to management and employees, and to resolve legal compliance issues, as necessary.
• Monitors the business for compliance with Company standards and procedures.
• Implements the Business Gifts and Entertainment Policy, providing guidance as needed on local regulations.
• Lead and/or assist with internal investigations as directed by the regional and/or global Ethics & Compliance and/or Legal departments.
• Supports the company’s Data Privacy program needs, including compliance with various local Data Privacy laws, working with Legal and Global Ethics & Compliance teams.
• Develops an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.
• Participates in compliance-related legal and data privacy processes and projects as necessary.

Next Step

• Interested applicants, prepare your updated resume and click "Apply here" or email to [email protected]
• All shortlisted candidates will be contacted.

The Opportunity

• Opportunity to work in Entertainment Industry
• Duration: 3 months or more
• Salary Range: $10.50/hr, Weekend: $11.50/hr, PH: $21/hr
• Location: Central areas
• Flexible Working Hours!!

Job Scope

• Perform counter sales duty for betting products
• Perform end of day reconciliation of cash/tickets
• Provide good and consistent service to customers
• Any other ad hoc/ admin

Requirements

• Able to commit Min 3 months - extendable
• Have a positive attitude, pleasant personality, and a team player!
• Previous cashier experience is ideal!!

Next Step

• Interested candidates please fill Google form: https://forms.gle/3hrDrv8cAvYGxdGL7

Eugene See

Direct Line: 8889 1296

EA License No: 91C2918

Personnel Registration Number: R21102460

The Opportunity

• Healthcare Industry (Growing industry)
• Establish hospitals
• 5 days office hour
• On call support duty base on rostering
• Training will be provided!

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• Our Client, is an established MNC company
• Customer Service Officer (Concierge/Mall Counter)
• Location: Kallang Wave Mall, Singapore
• 6 days rotation shift jobs
• Basic Salary: up to $3000 (Based on experience)
• Bonus
• Long term contract, convertible

The Talent

• O'Level and above
• Candidates with/without experience welcome to apply
• Knowledge of local dialects
• Required to work 6 days rotating shift including weekends and public holidays
• Strong in customer oriented

The Job

• Provide excellent customer service
• Handling customer's feedback and complaints
• Perform in-house announcement
• Assisting mall event/promotions
• Mall communication facilities inspection
• Handling administrative duties
• Ad-hoc duties as assigned

Next Step

• Interested candidates can email to [email protected] with details below:
• 1.Full Name
• 2.Residential Area
• 3.Work commit period
• 4.Updated Resume

The Opportunity:

• Permanent role
• Work location: Central
• Work hours: Mon to Fri 9am - 6pm
• Up to $8,000

Adecco has partnered with a prestigious Korean multinational corporation in the tobacco and financial venture capital sector, We are on the lookout for an experienced office manager to join their team. This key role within the organization directly reports to the business administration manager based in Singapore and serves as the primary point of contact for the corporation's new office in Singapore.

Key Responsibilities:

• Oversee and manage daily office operations, ensuring smooth workflow and efficiency
• Collaborate with various stakeholders to support the establishment of the new office
• Manage office facilities, including equipment, supplies, and maintenance.
• Provide administrative support to the GM and the team as needed.
• Coordinate and organize office events, meetings, and travel arrangements.
• Expat management (Work pass, housing etc)

The Talent:

• 3 years of experience as an office manager, preferably in the new office setup.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and office management software.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Senior Software Engineer / Technical Lead, you will be involved in innovative and fully DevOps oriented teams in order to execute our projects for both the Asian Region and the World.

Your technical appetite as well as your architecture, design and coding skills will help us deliver the best solutions for the bank.

Currently we have a large suite of applications written in Java but over the last few years, we have pivoted to micro-service architecture, we now embrace a wider range of technologies to become truly polyglot (feel at home if you speak fluently Python, Go, Kotlin, R or even Node.js).

Scope of Work

• Plan, design and implement end-to-end software solutions related to the International Core Banking Information systems.
• Use and contribute to build an efficient CI/CD software factory.
• Monitor the results and quality of the different software solutions and projects implemented in the organization.
• Interact with product owners and Subject Matter Experts to define solutions.
• Quality-first, Agility and Continuous Improvement mindset.

Job Qualification

• Curious and passionate about technologies
• Practitioner of life-long learning
• Passionate on one or more of these languages: Cloud native Java, Go, Python, Kotlin, R or Node.js
• Excellent understanding and practical experience of frameworks such as Spring Cloud, Spring Boot & Angular
• Excellent understanding on source code management practices using Git.
• Excellent knowledge on Software Factory tools such as Gitlab runner, Jenkins, Nexus, Maven or Gradle, Harbor container registry, SonarQube and Selenium
• Strong knowledge on Application Programming Interface services using RESTful or gRPC
• Passionate on cloud native technologies such as Kubernetes and Docker.
• Excellent understanding and experience of Agile (Scrum, Lean Start-Up, Safe, …) principles
• Good knowledge of DevOps
• Excellent analytical skills
• Excellent oral and written communication
• Understanding of project management practices (PMP, Prince2 is a plus)

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

Computer Science / Information Technology / Programming & Systems Analysis / Science (Computer Studies)

• Minimum of 8+ years of relevant experience in software engineering

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity:

Adecco is partnering with a French giant retailer with a global presence across 36 markets worldwide, and we are seeking a talented individual to join their business as an Assistant Manager in Supply Chain Transformation for a 6 months maternity cover! The successful candidate will be driving supply chain projects together with the leadership teams by providing project management methods and developing extensive project documentation while ensuring strong communication flow throughout for 2 major projects - warehousing and logistics (transition of carrier).

• 6 months contract for a maternity cover, NO conversion/extension
• Basic salary only
• Work days/hours: Mondays - Fridays, 9am - 6pm, hybrid work model
• Location: Central region

The Job:

• Identify project steps, and milestones, and assess requests
• Take the lead in defining scope, budget, and risks
• Produce project deliverables and coordinate teams
• Manage UATs, monitor KPIs, and address risks
• Evaluate on-time, in-full project delivery and long-term benefits
• Conduct post-mortem and handover
• Create and manage project governance
• Performance objectives include: timely project milestones, budget adherence, effective scope management, stakeholder engagement, risk management, relevant action plans, and key artifact generation

The Talent:

• Minimally 4 years of relevant experience in supply chain project management, preferably in FMCG/e-commerce environment
• Strong skills in project management tools and Excel (Pivot Table, VLOOKUP, Index Match)
• Strong interpersonal skills to communicate effectively with various levels of stakeholders locally and regionally
• A problem-solver, meticulous and good time management skills to meet tight deadlines

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity:

Adecco is partnering with a French giant retailer with a global presence across 36 markets worldwide, and we are seeking a talented individual to join their business as an Assistant Manager, Category Management! The successful candidate will be handling the skincare category for the Singapore market to drive category strategies and initiatives, while managing product and brand assortment, price point, floorplan, and inventory management.

• Full-time, permanent opportunity
• Basic salary + VB (% based on annual package) + attractive flexible benefits
• Work days/hours: Mondays - Fridays, 9am - 6pm, hybrid work model
• Location: Central region

The Job:

• Spearhead negotiations for trading terms and conduct comprehensive business reviews
• Formulate the annual brand plan, encompassing product launches, sales targets, and contract maintenance
• Take the lead in introducing new brands into the portfolio
• Oversee the sell-in process for new brands, ensuring alignment of sales forecast
• Collaborate with cross-functional teams for seamless omnichannel launch plans, execution and tracking of launch performance
• Strategize and secure prime animation slots for brands, while driving thematic animations, including product assortment, targeting, and stock ordering
• Set objectives and work with brand partners to negotiate in-store mechanics and promotions
• Monitor and analyze animation performance, assortment gaps, and opportunities based on sales ambitions and category strategies
• Collaborate with space planners and visual merchandising teams to optimize category zones, and propose new store floorplans for regional team's approval
• Coordinate with brand partners on fixtures, stocks, and merchandising for new store openings and renovations
• Partner with the supply chain team to achieve stockholding KPIs and ensure deliveries meet launch plans and campaigns
• Review stock on hand and propose action plans for high stockholding and discontinued SKUs

The Talent:

• Minimally 4 years of relevant experience in the retail industry coupled with a strong background in category management
• Ability to formulate strategies and analytically inclined with proficiency in handling extensive data, capable of conceptualizing and turning data into meaningful analyses
• Strong interpersonal skills to communicate effectively with various levels of stakeholders
• Meticulous and good time management skills to meet tight deadlines

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.