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Tech-Support - Training and certification provided

Job Description: To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight. Polite and professional service. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical pro...

Full-time

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Customer Service Experience

Singapore / Alphaeus Pte. Ltd.

Summary: The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints. Responsibilities: Answering incoming calls and making outbound calls to customers. Manage incoming emails. Provide Live-Chat support. Listening attentively to...

Full-time

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IT Security Consultant (ITSO)

Singapore / Alphaeus Pte. Ltd.

Duties & Responsibilities Be clear of customer's security framework, such as information security policies, processes/procedures, guidelines and etc. Ensure compliance with customer's cybersecurity policies. Perform activities necessary to ensure customer's data systems and networks are secure, sure activities are not limited to log anal...

Full-time

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Desktop Support Engineer( No experience required) - Training and certification provided

Singapore / Alphaeus Pte. Ltd.

Responsibilities: Handling PC support, Laptop, Outlook, Windows, Mac Software and hardware troubleshooting Support on desktops, notebooks, printers, scanners hardware components Responsible for providing excellent support and timely service Rectify simple IT fault like cleaning of disk drives and jammed laser printers Install and unins...

Full-time

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Senior Application Project Manager ( 1 year renewable contract)

Singapore / Alphaeus Pte. Ltd.

About the Role: The Senior Project Manager holds the responsibility for delivering services to customers in alignment with contractual commitments. Leading a team of engineers with diverse technological and domain skillsets, the Snr Project Manager ensures the effective and efficient development, implementation, and continuous operations and mainte...

Full-time

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System Engineer (Wintel)

Singapore / Alphaeus Pte. Ltd.

Responsibilities: Responsible for planing, designing, installing, testing & implementing systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration. Plan, design, install, test & implement systems in accordance to specifications & service level. Where...

Full-time

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IT Security Consultant (ITSO)

Singapore / Alphaeus Pte. Ltd.

Duties & Responsibilities Be clear of customer's security framework, such as information security policies, processes/procedures, guidelines and etc. Ensure compliance with customer's cybersecurity policies. Perform activities necessary to ensure customer's data systems and networks are secure, sure activities are not limited to log ana...

Full-time

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Data Engineer

Singapore / Alphaeus Pte. Ltd.

Responsibilities: Design, develop, and manage data pipelines and ETL (Extract, Transform, Load) processes using AWS and Azure services to efficiently extract data from various sourcesand load it into data storage systems. Collaborate with cross-functional teams to understand data requirements and translate them into technical solutions that l...

Full-time

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Technical Consultant (Java)

Singapore / Alphaeus Pte. Ltd.

Responsibilities: Actively participate in all stages of software development life cycle. Analyse user requirements and develop application to meet user requirements. Create detail design and relevant technical documentation. Validate system performance by developing and conducting test scripts; completing bug fixes. Support continuous i...

Full-time

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Service Desk Manager (2-Year Contract)

Singapore / Alphaeus Pte. Ltd.

Enterprise Platforms Division, User Service Centre Sitting within Information Technology Department, the Tech Support/ Admin will be part of the team responsible for driving the transformation initiatives in end user computing environment, covering service, performance, quality and budget forecasting Service Desk & Operations Support You will...

Full-time

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Database Administrator (Oracle & SQL)

Singapore / Alphaeus Pte. Ltd.

Roles & Responsibilities Oracle: Oracle RAC (Real Application Clusters)/ASM (Automatic Storage Management)/OGG (Oracle Golden Gate)/Exadata/ODA Has minimally 2+ years’ experience in Oracle Database Management (12c/19c) Experience in Backup/Recovery Proven expertise in supporting Grid Infrastructure (Clusterware, ASM, Disk Groups Inst...

Full-time

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Desktop Support Engineer (6 months contract)

Singapore / Alphaeus Pte. Ltd.

1. Incident Management To log all incidents (either via phone or email) into the Incident Management System and taking ownership of incidents and service requests from end user and ensure follow up and resolving the tickets within agreed SLA timeline Provide 1st level support and resolution to technical issues involving desktop clients, standa...

Full-time

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Data Centre Operator

Singapore / Alphaeus Pte. Ltd.

Responsibilities: Manage Data Center facility including; Lighting check Airflow check Ensure racks are lock Ensure no condensation Door access are in operation Emergency exit path is obstruction free No safety hazard Coordinate with vendor requesting to access the Data Center for any repair, upgrade, or installation of equipment...

Full-time

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Customer Service Experience

Singapore / Alphaeus Pte. Ltd.

Summary: The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints. Responsibilities: Answering incoming calls and making outbound calls to customers. Manage incoming emails. Provide Live-Chat support. Listening attentively to...

Full-time

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System Engineer (Wintel)

Singapore / Alphaeus Pte. Ltd.

Overview: The Systems Engineer, is responsible for providing SME support, which includes planning, installation and administration of Workplace Management. The responsibilities incorporate administration of Workplace environment; creating and updating company images; development of task sequences for OS deployments; reviewing procedures of daily o...

Full-time

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Service Delivery Manager (Healthcare)

Singapore / Alphaeus Pte. Ltd.

Service Delivery Manager is responsible for managing and monitoring Service Level Agreement’s (SLA) requirements so as to ensure the contractual requirements level is met. The incumbent will maintain long term healthy customer relationships, acting as the bridge between clients and internal teams. The role requires the incumbent to demonstrate inde...

Full-time

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IT Helpdesk Support - Training and certification provided,East

Singapore / Alphaeus Pte. Ltd.

Job Description: To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight. Polite and professional service. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical pro...

Full-time

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Facilities Administrator

Singapore / Alphaeus Pte. Ltd.

Responsibilities: Attend to operation needs of customers or customer-appointed vendors Basic administration on the facility booking system Observe and execute the security duties Coordinate with Stakeholders whenever required Be familiar and follow the Policies and Procedures May be asked to switch to night duties on planned occasions...

Full-time

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Desktop Support Team Lead (Healthcare)

Singapore / Alphaeus Pte. Ltd.

Responsibilities: Lead and manage the daily operational Service Support and assist the respective Service Towers on the Managed Services outsourcing client and customers’ businesses Required to plan teams daily, monthly schedule, project schedules and monitor the yearly leave plans. Responsible for account services and prioritization of wor...

Full-time

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System Administrator

Singapore / Alphaeus Pte. Ltd.

Overview: The Systems Engineer, is responsible for providing SME support, which includes planning, installation and administration of Workplace Management. The responsibilities incorporate administration of Workplace environment; creating and updating company images; development of task sequences for OS deployments; reviewing procedures of daily op...

Full-time

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Network Security Engineer

Singapore / Alphaeus Pte. Ltd.

Job Overview: We are in search of a highly skilled Network Security Engineer to manage and enhance our network infrastructure's security. The successful candidate will be responsible for the design, implementation, and maintenance of network security solutions, ensuring the stability, reliability, and security of our network environment. Key Resp...

Full-time

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Customer Service Experience

Singapore / Alphaeus Pte. Ltd.

RESPONSIBILITIES AND RESULTS: Answering incoming calls and making outbound calls to customers or clients. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Listening attentively to customers and understanding their needs to provide appropriate so...

Full-time

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Tech-Support - Training and certification provided

Singapore / Alphaeus Pte. Ltd.

Job Description: To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight. Polite and professional service. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical pro...

Full-time

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IT Admin Support (No experience required) - Training and certification provided.

Singapore / Alphaeus Pte. Ltd.

Responsibility: a) End-User IT Resources i. Monitoring of the desktops/laptops leasing schedule for various subscriptions; ii. Tracking of IT Equipment due for technology refresh; iii. Tracking of IT Equipment for incoming/outgoing officers; iv. Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers; v. Mon...

Full-time

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Service Desk - Training and certification provided

Singapore / Alphaeus Pte. Ltd.

Job Description: To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight. Polite and professional service. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical pro...

Full-time

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Total 180 job vacancies by Alphaeus Pte. Ltd.