Total 107 support analyst job vacancies in Singapore

Job Scope:

• Support Level 1 & Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

• To provide teaching and learning support to teachers such as preparation of resources / materials for Science laboratory activities, enrichment programmes and competitions, etc;
• To assist to source and purchase materials for laboratory activities, practical tests and enrichment programme and to aid science teachers with the clearing up after laboratory lessons and when required;
• To assist to prepare forms and expenditures claims and keep copies of invoices and receipts;
• To label and keep records of existing and new Science teaching and learning materials and laboratory apparatus such as teachers’ desk copies, reference books, DVDs, lab apparatus and chemicals, etc;
• To maintain loan records of Science Resources;
• To pack and organize the resources in the Science Rooms. Ensure that the Science rooms are clean and conducive for lessons;
• To ensure laboratory equipment, materials and specimens are in good working conditions. Conduct stock-take at least twice a year.
• Assist to update the stock record and breakage record to initiate ordering of replacements, when necessary;
• To ensure proper disposal of waste materials such as sharp waste objects and chemicals;
• To ensure safety of students in the Science rooms. Record and report any incidents to Science HOD / LH. Maintain a laboratory incident log book;
• To check that safety devices in the laboratory, such as emergency eye-washers, showers and fire extinguishers are working;
• To perform any duties assigned by the Science HOD / Level Representative.

Requirements:

• ‘N’ Level;
• Should have good interpersonal skills, pleasant disposition and be meticulous and a team player;
• Should be able to multi-task and meet deadlines;
• Proficient in Microsoft Office software applications. Must be able to learn new IT skills;
• Preferably with similar experience working in primary school environment.

Salary: $1700 - $1800/month

Contract Period: 1 Jan 2025 to 31 Dec 2025

Working Arrangement:

Mondays to Fridays: 7:30am to 3.30pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

• To provide support in general upkeep of equipment and workplace;
• To provide logistical support for school events and functions including arranging of furniture and equipment;
• To perform gate duties and traffic control to ensure safety of students moving in and out of the school premises.

Requirements:

• Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic or general operations support;
• Able to provide logistical support including arranging of furniture and equipment;
• Able to take instructions and duties assign by supervisor.

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Salary: $1740 to $1910 / month

Working Arrangement:

Mondays to Fridays: 6:30am to 4:00pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

• Support the maintenance and support of client's ICT systems.

This requires:

o working closely with the client's business users in scoping user requirements;

o budgeting and procurement of professional services to maintain and support ICT systems;

o strong project management and stakeholder engagement to ensure timely delivery and cost marksmanship;

• Manage client's ICT vendors to ensure satisfactory delivery of services.

• Support maintenance of existing client's ICT systems to ensure their smooth operations and availability, including management of contracts and change requests.

• Ensure that client's ICT systems comply with prevailing government ICT policies and requirements.

• Regularly identify and exploit appropriate technology, review and improve customers' work processes and conduct business process re-engineering when required

Requirements:

• Trained in Information Technology, Computer Science, Engineering (Computing/Telecommunication) or equivalent

• At least 3 years of relevant working experience in IT project management in the scoping, design, development, implementation and maintenance of web-based application systems

• Minimum 2 years of IT knowledge in Web Development, Cloud Technologies, Cloud Security, Agile Methodology, Database Management, and Troubleshooting and Technical Support

• Working knowledge of Cloud Service Providers, Cybersecurity, and ICT Governance will be an added advantage

• Good knowledge of computer concepts such as Operating Systems, Networking, Virtualization, Web Technologies, Cloud Computing, Deployment and DevOps, Security Best Practices,

• Self-motivated, drive, a good team players and strong ability to multi-task

• Excellent verbal, written communication and interpersonal skills

• Strong analytical, presentation and negotiation skills

Salary: TBA

Location: East

EA License No.: 96C4864

Reg. No.: R24121728

Responsibilities:

1.

Response to online queries and coordinate with the relevant teams.

2.

Utilising system databases to execute routine membership related tasks and generate monthly membership and sales reports.

3. Coordinate website/mobile app updates.

4. Conduct site testing, including User Acceptance Testing, mobile apps, websites, and promotions as needed to evaluate functionality and user experience.

5. Assist in the creation, coordination, production of content for marketing materials.

6. Manage database filtering reports including profiling of the customers for respective marketing campaigns/activities.

7.

Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields

• One year of relevant working experience

•

Proficiency in Microsoft Office and Google Forms.

•

Bilingual in both written and spoken.

• Meticulous, detail and good organization skills

•

Able to work independently and a good team player

Working Location : Pasir Panjang

EA personnel number:R1873093

EA License No. is: 96C4864

Job Scope:

• To attend to enquiries including walk-in, call-in and follow up with customers’ enquiries;
• To attend and keep a record of sick/injured students;
• To manage incoming and outgoing mails
• To assist in receiving and distribution of goods;
• To assist in filing, recording of lost-and-found items and perform other ad-hoc and simple administrative duties as and when necessary

Requirements:

• ‘N’ / ‘O’ Level
• Possess a pleasant personality and ability to provide front desk services including phone enquiries;
• Able to use Microsoft Office software applications;
• Should preferably have similar working experience in a school environment.

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Salary: $1980/month

Working Arrangement: Mondays to Fridays: 7:30am to 5:00pm,

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

Art:

Main duty:

1. To assist the art dept with acquisition of materials (receiving, DO processing of purchases, sorting and keeping purchases) as well as do paperwork for condemnation of obsolete or damaged items, carry out disposal

2.To manage maintenance and upkeep of Art rooms and resources in the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom and other related areas, including art materials and assets. E.g, Drill press, Bend Saw, 3D printers)

3.To supervise students at work when no teaching staff is around, invigilate tests and internal exams when called upon for assistance.

4. To provide support in managing the attendance of Sec 1-4 AEP Centre students and communicate with sending schools and parents on results and other admin matters

5. To oversee security of the art rooms by monitoring CCTV data, locking up rooms at 6pm.

6. To provide support and logistical assistance for department and students’ participation (Eg SYF Art Festival) and organisation of art exhibitions (Eg in 2025, Art Festival)

7. To assist in photo-documentation of students at work for purposes of T&L review

8. To oversee any repairs or renovation works being carried out (Eg Renovation of art gallery)

Music:

Main duty:

1. To assist the music dept with acquisition of materials and resources/instruments, repair of instruments as well as all related admin related to procurement of goods or services (receiving, DO processing of purchases, sorting and keeping purchases)

2. To assist in the maintenance and upkeep of the 5 music-learning rooms, including management of the library, cataloguing and stock taking

3. To supervise students at work on occasions when teaching staff is not around.

4. To oversee security of the art rooms by monitoring CCTV data, locking up rooms by 6pm during term time.

5. To assist in setting up for lessons in terms of instruments / computer / electronic set up

7. To assist in setting up of video cameras for practical examinations

Working Arrangement:

Contract Duration: Jan 2025 - Jan 2026

Working Hours:

• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 45 minutes lunch break

• Fridays: 9:00am to 5:30pm, inclusive of 45 minutes lunch break

Salary:

$1800 (16 Jan 2025 - 30 Jun 2025)

$1980 (1 Jul 2025 - 15 Jan 2026)

Job Requirements:

a. Good communication and interpersonal skills

b. Good team player with a high level of initiative and independence.

c. Proficient in MS Office and Excel

d. Candidate with prior working experience in schools (at least in the last 2 consecutive years), directly with students.

EA License No.: 96C4864

Reg. No.: R22110485

URGENT

Location : Ubi Ave 4

Position : Temp Admin Support Officer

Duration : 6 months contract, to start as soon as possible

Working Arrangement: Office Hours (Mon – Thur 0830 – 1800rs; Fri 0830 – 1730hrs)

Salary Range: From $2,500 (Diploma) - $3,500 (Degree); from $1,800 (A-Levels)

Job Description:

• Support the department’s administration of an existing security service contract as directed by the assigned manager.
• Coordinate implementation of the contracted security service.
• Correspond with the vendor and internal stakeholders to verify correct delivery of contracted goods and services.
• Support the processing of invoices and payment.
• Perform relevant general administrative tasks to support the branch.

If you meet the above, please email your resume to [email protected].

EA License No: 96C4864 Reg. No.: R1106922

Job Scope:

Customer Care Ops

• Ensure quality and adherence to SOPs for case escalation and case management for Integrated programmes
• Update and enhance current SOP to enhance workflow, increase efficiency and improve customer satisfaction
• Assist in training and upskilling of client appointed centres and contact centre provisioned for Integrated programmes
• Measure and monitor customer satisfaction for escalated cases
• Coordination of regular meeting with stakeholders
• Assist to investigate and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience

Programme Support (Logistics Support)

• Assist to monitor inventory level at client appointed centres and all Tracker Distributors
• Ensure no discrepancy in client appointed centres and all Tracker Distributors’ inventory.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by client appointed centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning
• Provide logistics support for the customer care area and all Tracker Distribution Channels

Others / Adhoc Duties

• You may be assigned to other adhoc duties by the department. This may include supporting other administrative work.

Working Arrangement:

Contract Duration: 6 Months

Location: Outram Park

Working Hours:

Monday to Thursday 8.30am to 6pm

Friday 8.30am to 5.30pm

Salary: $13-17/h

Job Requirements:

• Good excel skills
• Customer care work experience
• Fresh graduate / with relevant work experience are welcome

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

- Data extraction, compilation, entry and editing

- Survey preparation and call-chasing for returns

- Ad hoc administrative duties

Requirements:

GCE ‘A’ Level (minimum 1 pass for ‘A’ level subject and 1 pass for ‘O’ level subject) /Diploma with ≤ 3yrs relevant experience

PC Literate

Basic Microsoft Office skills

Good communications/ customer-service skills

Salary:

$2800 to $3100 per month

Period:

Jan 2025 to Nov 2025

Working Arrangement:

5 work days per week and 8.5 hours per day except for every Wed will be 8 hours

Reg No: 96C4864

EA License No: R22110839

Job Scope:

• To move and set-up equipment, tables, chairs, stationery prior to the event date.

• To register the participants.

• To take the attendance of the participants.

• To usher the participants around the venue.

• To assist at stations.

• To observe the participants and report any injuries or incidents.

• To ensure all participants are accounted for and dismissed at the end of the session.

• To clear the venue at the end of event.

Requirements:

• Able to work in a standing position for long periods of time as required for the job scope.

• Able to carry equipment such as chairs, tables, stationery, etc.

• Reliable and prompt in arriving for duty.

• Able to converse well with stakeholders.

Salary: $10/hour

Location: Stevens / Botanic Garden

Contract Period: From 24 Feb 2025 to 15 Apr 2025

Personnel may be deployed for 3 to 6 dates within this period. Details of exact dates and hours will be shared 2 weeks prior to the first engagement date.

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

· Expected to work professionally in managing and training students, working with teachers and support school-wide projects and operations

· Manage and operate the Makers Garage

· Train and mentor projects relating to the Makers Garage

· Provide school-wide ICT support which includes professional media support and additional technical expertise to handle the increasingly sophisticated ICT implementation in schools (examples: support media equipment setup, TV messaging, video recording & editing and web conferencing for teaching and learning);

· Manage the implementation of events in schools (examples: media equipment setup, live streaming for major school events etc);

· Execute daily operational and administrative duties (examples: schedule for events, setup, test, monitor and troubleshoot audio, video and control systems problems as and when is required);

· Perform preventive maintenance for all media equipment to ensure that they are well maintained and in good working condition (Identify, recommend, purchase, install and configure equipment and services as when required);

· Maintain Audio Visual / Video conferencing equipment inventory, generate monthly reports and highlight low inventory numbers or faulty equipment;

· Be a point of contact for vendors, work closely with them to install and troubleshoot the issues (installing, testing, operating, maintaining and dismantling of equipment);

· Train students in Media Resource Club during their designated CCA days on Public announcement (PA) system, photography and videography;

· To assist, guide and advice students for Media related competitions, e.g. OSOS (Our Schools; Our Stories), etc.

· Provide support to the school in areas of videography and photography

· Other duties include providing consultancy and assisting all teachers in media-related matters and problems.

· Assist the Head ICT in other ICT related matters.

Working Arrangement:

Location: Hougang

Working Hours:

· Mondays to Thursdays: 7:30am to 4:30pm

· Fridays: 7:30am to 4.00pm

· Service not required on Saturdays, Sundays and gazetted public holidays

Contract Duration: 1 Jan 2025 - 31 Dec 2025

Salary: $2700/Month

Job Requirements:

· 3 years’ experience as ICT trainer, preferably in a MOE secondary school environment

· 1 year experience in training students in public announcement (PA) system

· 1 year experience in training students in photography, preferably in a secondary school

· 1 year experience in training students videography, preferably in a secondary school

· A Diploma in a relevant discipline

· Relevant experience in managing a makerspace

· Familiar with common apps for iOS supporting makerspace (e.g. polycam)

· Technical skills pertaining to daily AV equipment setup, TV messaging, video recording & editing, live streaming, web conferencing etc and during school events AV support

· Ability to pick up and provide training for staff and students on ICT tools used by the school

· Possess a positive attitude and good analytical skills,

· A good team player who is proactive in sharing both suggestions and concerns,

· Possess good communication and interpersonal skills as required for a trainer

· Adaptable to flexible work hours/working outside stipulated working hours whenever necessary

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

• Take attendance of appointed manpower

• Manage the welfare of the appointed manpower

• Schedule adequate breaks in consultation with the officers-in-charge

• Support in deployment of auxiliary manpower

• Manage any performance issues with appointed manpower

• Liaise with Supplier on any manpower replacement required

Requirements:

• Experienced in leading and managing groups of up to 100 people

• Meticulous in their administration

• People-oriented and have good interpersonal skills

• Able to converse well with stakeholders

Salary: $13 to $15/hour

Location: Stevens / Botanic Garden

Contract Period: From 24 Feb 2025 to 15 Apr 2025

Personnel may be deployed for 3 to 6 dates within this period. Details of exact dates and hours will be shared 2 weeks prior to the first engagement date.

EA License No: 96C4864

Reg. No.: R24121728

Job Description

• Support After-School Engagement (ASE) programmes for identified high needs students. This includes, but is not limited to:

a. Academic Support Programme

b. Mentoring Programmes

c. Interest-based Experiential Elective Programmes

• Engage the students during their recess, lunch and after-school hours daily through mentoring and free play to build rapport.

• Work with form teachers and subject teachers closely to understand the students’ profile and needs.

• Monitor students’ attendance in the ASE programmes and document observations as feedback for teachers.

• Provide academic support as part of re-integration for students returning to school after long term absences.

• Plan for and carry out activities during the school holidays (March, June, September and November/December) to engage the high needs students.

• Other duties

a. Any other duties as assigned by School Leaders, HOD Student Development, SH Student Well-Being or

Administration Manager.

b. Maintain cleanliness and orderliness of the classrooms and facilities used for ASE programmes.

Work Schedule:

• Salary: up to 2700 - 2800 per month
• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Location: Woodlands
• Working hours: Mondays to Fridays (8.30am to 5.30pm)

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• Should preferably have Diploma in Counselling, Social Work or its equivalent
• Should preferably have 2 years of experience working with children in primary schools
• Strong interpersonal and communication skills
• Passion and disposition to work with at-risk students
• Empathy for students with social, emotional and mental health difficulties
• Possess good working attitude and be willing to learn, not afraid to take up new challenges

EA License No.: 96C4864

Reg. No.: R24121728

Job Scope:

• Attend to telephone calls, emails, front desk reception walk-in enquiries (vendors, parents, students, general public) and receipt of deliveries.
• Support teaching and administrative staff by providing information to students and parents. To be present during curriculum days with the exception of occasional leave-taking (subject to approval).
• Facilitate communicate within the school by ensuring necessary information is properly transmitted.
• Attend to minor student injuries/ accidents and maintain the student injuries/ accidents records file.
• Assist with administrative duties e.g. filing, data entry, student attendance update, collection of forms.
• Perform daily upkeeping of counter cleanliness and keeping the area neat and tidy. Help contact parents, students, teachers and vendors.
• Assist with school programmes/ initiatives e.g. P1 Registration Exercise, P1 Orientation Day, Temperature Taking Exercise etc.
• Assist with any other ad-hoc duties as assigned by the school.

Requirements:

• Able to work independently.
• Good team player with initiative.
• Pleasant personality, positive and cheerful attitude.
• Likes working with children, demonstrating patience and empathy.
• 1 year experience in receptionist duties.
• Previous work experience in school setting would be advantageous.
• Experience with admin work using MS Office would be advantageous.

Contract Period: From 1 January 2025 to 31 December 2025.

Salary: $2000 to $2200/month

Location: Anchorvale Drive

Working Arrangement:

Mondays to Thursdays: 8:30am to 5:30pm

Fridays: 8:30am to 5:00pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

We are seeking a talented HR System Analyst with a strong IT background to join our dynamic team.

Responsibilities:

• IT Systems Integration:
  • Collaborate with IT department to ensure seamless integration of HR systems (e.g., HRIS, payroll, performance management) with the company's overall IT infrastructure.
  • Troubleshoot technical issues related to HR systems and provide timely solutions.
  • Collaborate with stakeholders to gather requirements and ensure that the HR system meets their specific needs
  • Deliver training programs to staff on how to effectively use HRIS systems

• Data Management and Reporting:
  • Ensure data integrity and accuracy within the HRIS system, including data entry, validation, and reporting
  • Utilize HR data to generate meaningful reports and insights for strategic decision-making.
  • Analyze HR metrics to identify trends, areas for improvement, and potential cost savings.

• Process Automation:
  • Identify opportunities to automate HR processes using technology to improve efficiency and accuracy.
  • Implement and maintain automated workflows and systems.

• HR Operations Support:
  • Provid HR operations support ie) employee onboarding, offboarding.
  • Ensure compliance with relevant employment laws and regulations.

• Stakeholder Relationship Management:
  • Build and maintain strong relationships with stakeholders, understanding their unique HR needs and providing tailored solutions.
  • Proactively address stakeholders inquiries and concerns, ensuring a high level of internal customer satisfaction.

Qualifications:

• Bachelor's degree in Human Resources, Information Technology, or a related field.
• Strong understanding of HR processes, best practices and employment laws
• Experience with HR information systems (HRIS) and other HR technology tools.
• Proven ability to analyze data and generate actionable insights.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities
• Ability to work independently and as part of a team.

EA License No: 96C4864

Reg. No.: R24122513

Job Scope:

• Maintain general cleanliness of classrooms and special rooms, general office etc.

• Escort contractors during maintenance works.

• Assist in traffic control and Gate duties during arrival and dismissal time.

• Look out and report any safety hazard and building fault found around the school.

• Basic knowledge and understanding electrical work such as resetting the DB during power trip.

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment.

• Closing and arming of school.

• Any other duties assigned by the Principal, Vice-Principals, Operations Manager, or any other authorised officer.

Working Arrangement:

Location: Punggol

Date: Immediate - May 2025

Working Hours:

Tuesdays to Fridays: 9.00am to 6.30pm

Mondays: 9.30am to 6.30pm

Saturdays: Day Off

Lunch: 1 hour

Salary: $1900/Month

Job Requirements:

• Prior experience will be useful
• Experience in admin and customer service

EA License No.: 96C4864

Reg. No.: R22110485

Job Description:

· Counter Service to manage stakeholders’ needs

o Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.

o Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.

o Handle incoming calls professionally and ensure they are answered

o Issue stationery and loan items and provide guidance to users on the appropriate forms to use.

o Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.

o Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.

o Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.

· Students’ Support

o Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.

o Handle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.

o Manage parents’ appointments for key personnel during Parents-Teachers Meetings.

o Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.

· Other Administrative Support

o Provide administrative support for fund raising events.

o Maintain the orderliness and cleanliness of reception counter.

o Handle adhoc duties and projects assigned by the School.

Working Arrangement:

Location: Hougang

Salary: $2580/Month

Working Hours:

Mondays to Fridays 7:15am to 4.30pm, inclusive of 45 minutes lunch break

School Holidays/Scheduled School Holidays: 8:00am to 5.15pm, inclusive of 45 minutes lunch break

Contract Duration: 2 Jan 2025 to 31 Dec 2025

Job Requirements:

o Candidate should possess strong communication and active listening skills

o Candidate should preferably have 2 years of experience in frontline customer service.

o Knowledge of MS word and MS Excel will be an advantage.

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

• Requirements Gathering: Engages with stakeholders to understand their needs, identify pain points, and gather detailed requirements.
• Documentation: Creates comprehensive documents like Business Requirements Document (BRD), Functional Requirements Document (FRD), and Use Cases to ensure clear communication.
• Process Modeling: Utilizes tools like flowcharts, wireframes, and data models to visualize processes, workflows, and system functionality.
• Stakeholder Communication: Acts as a liaison between the technical and business teams, ensuring both sides are aligned with project goals and expectations.
• Solution Validation: Assesses whether the solution meets business requirements through user acceptance testing (UAT) and reviews. This may also include creating test cases, validating SQL queries, and ensuring data integrity.
• Data Analysis: Uses SQL to extract and analyze data, which helps in validating business scenarios, making data-driven decisions, and identifying trends or issues.
• Testing Support: Assists in system testing, integration testing, and UAT by writing and reviewing test cases, validating test results, and ensuring requirements coverage.
• Post-Implementation Support: After deployment, supports the business in resolving any issues, gathering feedback, and ensuring that the solution aligns with business objectives.

Requirements:

• Possess a degree in Computer Science/Information Technology or related fields.
• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail oriented with a focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

EA License No.: 96C4864

Reg. No.: R22110485

Job Description

1. Programme Design and Implementation

•  Organize and manage activities during student engagement programme (e.g., Reintegration Programme, The Catalyst Programme, After-School Engagement) during term time.
• Organize and manage activities at the school’s after-school engagement centre, ensuring they are meaningful and engaging for students.
• Develop holiday programmes during school breaks to maintain student engagement

2. Student Supervision and Support

• Supervise students during activities, ensuring safety and positive interactions.
• Help manage and guide students towards building positive peer relationships and social-emotional competencies.
• Monitor and track student participation, following up with school personnel on non-participation.

3. Mentoring and Guidance

• Mentor identified students with a focus on goal-setting, academic support, and building social-emotional learning (SEL) competencies.
• Collaborate with teachers-in-charge to equip students with the relevant skills and values.

4. Resource Management and Activity Preparation

• Ensure the provision and preparation of necessary materials for all student engagement activities.
• Engage students in maintaining the designated after-school engagement room, ensuring it is conducive for activities.

5. Monitoring and Reporting

• Provide termly evaluations of the programmes, collecting feedback from students and preparing reports for school.
• Share updates and progress on student participation and programme impact for ongoing monitoring and improvement.
• Ensure adherence to the school’s code of conduct during all activities.

6. Collaboration with School Personnel

• Work closely with school personnel to provide follow-up support for students needing additional help, including connecting students with community resources.
• Assist with other school-wide initiatives that support the holistic development of students through uplift efforts.

7. Review and Improvement

• Conduct a review of the student engagement programme at the end of the academic year, recommending improvements for future implementation.

Work Schedule:

• Salary: up to $3,300 per month
• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Yio Chu Kang
• Working days: Mon to Fri
• Working hours: Mondays to Thursdays: 8:00am to 5:30pm, Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• Diploma, Degree, or relevant certification from recognized local or international institutions or certification boards in: Social Work, Psychology, Education, Youth Work, or a related field.
• Has at least 2 years of experience working with youths.

EA License No.: 96C4864

Reg. No.: R24121728

Job Scope:

• Management and update of the school website*
• Management and update of e-Broadcast materials
• School event photography and videography*
• School event multimedia editor*
• Assist with management of ICT inventory
• Assist with PA and AVA management
• Assist with deployment of devices (for mass events, MCCA, etc.)
• Assist with loan of ICT equipment
• Assist with provision of ICT services

*denotes key duties

Requirements:

• preferably 1 year or more relevant experience in school or ICT-related environment.

Qualifications:

•  At least an ‘A’ level graduate; or
•  At least a diploma holder in one of the local polytechnics; or
•  At least an ITE graduate (or that of Higher Nitec)

Skills:

•  Basic video editing (any suitable tool / software)
•  Well-versed in MS Office
•  Well-versed in Google
•  Well-versed in Gmail
•  Able to take videos using a video camera
•  Able to take photographs using a DSLR

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Salary: TBA

Location: Choa Chu Kang

Working Arrangement:

• Mondays to Fridays: 8.00am to 5.00pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

Customer Care Ops

• Ensure quality and adherence to SOPs for case escalation and case management for Integrated programmes
• Update and enhance current SOP to enhance workflow, increase efficiency and improve customer satisfaction
• Assist in training and upskilling of client appointed centres and contact centre provisioned for Integrated programmes
• Measure and monitor customer satisfaction for escalated cases
• Coordination of regular meeting with stakeholders
• Assist to investigate and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience

Programme Support (Logistics Support)

• Assist to monitor inventory level at client appointed centres and all Tracker Distributors
• Ensure no discrepancy in client appointed centres and all Tracker Distributors’ inventory.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by client appointed centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning
• Provide logistics support for the customer care area and all Tracker Distribution Channels

Others / Adhoc Duties

• You may be assigned to other adhoc duties by the department. This may include supporting other administrative work.

Working Arrangement:

Contract Duration: 6 Months

Location: Outram Park

Working Hours: Mondays to Fridays:

Job Requirements:

• Good excel skills
• Customer care work experience
• Fresh graduate / with relevant work experience are welcome

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

Meeting Coordination:

· Set up and schedule meetings, including liaising with stakeholders to confirm availability and polling for suitable dates.

· Prepare meeting agendas, distribute materials, and ensure all logistics are in place.

· Attend meetings, take accurate minutes, and circulate them to relevant parties in a timely manner.

Project Administration & Support:

· Provide administrative support to the Project Director, managing calendars, travel arrangements, and other PA-related tasks.

· Track and manage project timelines, ensuring key milestones are met and any delays or issues are reported.

· Assist in drafting project-related documents, reports, and presentations.

Documentation & Filing:

· Maintain organised and up-to-date filing systems, both physical and digital, ensuring all project documents are easily accessible.

· Ensure proper documentation of project deliverables, including approvals, revisions, and correspondence.

· Implement and manage records retention policies in compliance with organisational standards.

Administrative Duties:

· Handle correspondence, emails, and phone calls on behalf of the Project Director.

· Prepare and process expense claims, purchase orders, and other administrative documentation.

· Manage office supplies and liaise with vendors for procurement.

Staff Onboarding Support:

· Coordinate the preparation of onboarding materials and project files for new staff.

· Assist in scheduling orientation sessions and ensuring new hires are familiarised with relevant team members and office protocols.

· Ensure that all necessary documents, contracts, and compliance requirements are completed and filed appropriately for new employees.

· Coordinate with relevant teams to ensure that workstations are ready for new joiners

Procurement Support:

· Support the preparation of procurement documents as needed for the project.

· Prepare purchase orders, seek approvals, and track the status of orders to ensure timely delivery.

· Maintain accurate records of procurement processes, including quotations, invoices, and payment documentation.

· Ensure compliance with procurement policies and budget guidelines.

Stakeholder Liaison:

· Act as the primary point of contact for internal and external stakeholders regarding project administration and scheduling matters.

· Ensure clear and timely communication between the Project Director and other team members or external partners.

Working Arrangement:

Location: Clarke Quay

Contract Duration: 3 Months

Working Hours:

Mon – Thu: 8.30am to 6.00pm

Fri: 8.30am to 5.30pm

Salary: Monthly Rated

Job Requirements:

· Degree with at least 3-5 years of experience in an administrative or project support role, preferably in the public sector.

· Experience in procurement processes and vendor management is a plus.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and experienced in using scheduling and documentation tools.

· Excellent written and verbal communication skills.

· Strong organisational and multitasking abilities with attention to detail.

EA License No.: 96C4864

Reg. No.: R22110485

Job Description:

• Assist teachers in the printing of study materials.
• Other duties as assigned by supervisor.

Working Arrangement: 1 Jan 2025 - 31 Dec 2026

Working Hours:

· Mondays to Fridays: 8am to 5pm, inclusive of half hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Salary: $1980/Month

Location: Woodlands

Job Requirement:

• Prior administrative experience will be useful
• Proficiency in Microsft applications

EA License No.: 96C4864

Reg. No.: R22110485

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout

Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies:
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

EA License No: 96C4864

Reg. No.: R24121728