Total 57 job vacancies by Delivery Hero

Travel Intern will be responsible for supporting our business travel operations for all our regional colleagues.

Job Responsibilities

• Support day to day travel operational enquiries and booking matters
• Prepare and support Travel insurance & Application of SG E-Visas for employees
• Conduct month-end reconciliation of Travel Expenses
• Support Per Diem reconciliation
• Prepare presentations, such as training materials for new employees
• Assist team members to plan and implement new Travel Booking system 
• Bring your fresh perspective to help us improve in the current Travel application process
• Any other ad hoc task/project assigned

We are looking for HR Program Intern - OPD to join our APAC Regional team in Singapore! You will get the opportunity to gain hands-on work experience and get involved in exciting programs across the Organisation and People Development team’s portfolios of Performance, Learning, Employee Engagement, and Diversity & Inclusion

This is an amazing opportunity for someone who would like to learn, thrive and grow your interest in HR with a high level of autonomy and influence. You’ll be part of a highly collaborative cross-functional team where you can have a meaningful business impact.

Responsibilities

• Support OPD team across different Performance, Learning, Employee Engagement, and Diversity & Inclusion programs
• Take ownership of Employee Engagement and Learning events and activities over the course of the internship with guidance from the team
• Develop basic analytical skills by analysing the impact of Employee Engagement and Learning activities
• Support the preparation of presentations, communications, and internal webpages as needed

We are seeking an entrepreneurial APAC Marketing Intern who will be responsible for the subscription performance analysis of foodpanda's pandapro subscription programme and support analytics for APAC markets. She/he will work closely with the Senior Marketing Manager, pandapro APAC to evaluate and improve marketing campaigns to grow the pandapro across all APAC markets while also supporting analysis on productivity and profitability of users.

Responsibilities:

• Conduct regular analysis of pandapro subscription programme performance across APAC markets and benchmarking of the programmes by competitors to recommend innovative campaign ideas and improve product features

• Assist in producing performance reports by evaluating user behaviour and financial sustainability of the programmes, and providing regular updates to regional management and country leadership

• Assist in the planning and execution of creative marketing campaigns across APAC’s 9 markets to promote the pandapro program and increase engagement while driving more incremental uplift for the business

• Assist in monitoring the campaign calendar, live marketing assets, creating/revising creatives requests, and coordinating with different stakeholders to ensure smooth campaign execution

• Configure pandapro perks set-up, handle CX issues, and partner markets on blockbuster campaigns to drive engagement and excitement

We are seeking an entrepreneurial Marketing Intern who will be responsible for supporting and managing campaigns within foodpanda’s New Verticals team. She/he will work closely with the Campaign Manager to plan and execute marketing campaigns and devise short- and long-term marketing tactics with suppliers and internal stakeholders.

Responsibilities:

• Ensure the quality and timely execution of promotional campaigns
• Follow up with the category management and operations team to ensure quality, availability and consistency of promotions
• Proactively recommend and support in the development and implementation of marketing tactics to boost performance of categories
• Assist in producing weekly campaign performance reports for internal stakeholders and suppliers
• Liaise with our international design team to create visuals
• Coordinate and assist to conduct regular competitors’ price and range survey and regular maintenance of competitor’s advertised pricing.
• Assist in developing product marketing tools and tactics in collaboration with suppliers, brands and local marketing team

We are looking for a highly-driven and motivated Area Manager for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you!  The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

About the job:

This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. Must be available to work weekends and at different locations in Singapore. Hours may vary.

Responsibilities:

Rider Supply

• Assist with the overall rider onboarding process for new riders
• Perform general administrative duties and manage onboarding/offboarding processes
• Update and maintain the applicants' record system on a daily basis
• Provide excellent service to external and internal applicants to ensure positive onboarding experience through front end excellence and FreshDesk customer service
• Coordinate and follow-up on applicants' recruitment processes
• Other ad-hoc duties as assigned

Fleet Management

• Supervise equipment collection and riders onboarding
• Manage inventory for fleet and office and report any issues to HQ
• Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
• Perform any newly developing fleet management activities

Rider Support (FreshDesk)

• Maintaining a positive, empathetic and professional attitude toward riders at all times
• Responding promptly to riders inquiries
• Acknowledging and resolving riders tickets
• Knowing our products inside and out so that you can answer questions
• Communicating and coordinating with Head Office as necessary
• Providing feedback on the efficiency of the customer service process

We’re looking for a highly driven and motivated Business Development Executive (Restaurant Solutions) for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you!

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Sales Team Lead.

Responsibilities:

As a Business Development Executive, you will work as a member of our B2B sales team and will be responsible for the execution of our sales plan which includes:

• Introduce company’s products or services to potential customers and negotiate sales over the phone or in person
• Address customers’ questions and concerns accurately
• Maintain consistency in quality of calls and service standards
• Commit to departmental and individual sales targets assigned
• Work closely with the Vendor onboarding team to ensure smooth onboarding and activation of accounts signed
• Gather market insights on deals to target in the space
• Proactively identify potential clients and build collaborative relationships with them
• Serve as primary point of contact for holistic account relationship
• Spontaneous to collaborate cross-functionally with internal teams as part of a persistent commitment to provide top-notch support to potential clients
• Manage and expand relationships with top restaurant key partners and identify growth opportunities to collaborate for further business developments

We are seeking an entrepreneurial Data Analyst who will be responsible for analysing performance of foodpanda’s subscriptions program (pandapro) and pricing strategies. She/he will report to the Lead of Insights & Analytics (APAC), and work closely with the User Engagements and Pricing Team to build strategy for the subscription program across all APAC markets, as well as conducting analyses on foodpanda’s pricing strategy. 

Responsibilities:

• Conduct in-depth analysis of subscriptions performance across APAC markets to help devise how pandapro can best target quality customers and achieve sustained growth in each market
• Build performance reports for subscription program, evaluating user acquisition and retention, purchasing behaviour and financial profitability
• Conduct benchmarking of subscription programmes by competitors and other industries to recommend improvement ideas and product strategy
• Conduct in-depth analysis to evaluate pricing strategies across APAC and build performance reports for pricing experiments
• Build dashboard visualisations to support business stakeholders’ day-to-day operations and decision making
• Build and maintain data models and data pipelines to enable accurate and reliable reporting of business metrics and OKRs
• Assist in building financial models and projections based on historical data

We are looking for a Manager / Lead, Operations to work in our regional APAC team. You will be responsible for supporting the APAC countries to provide a better experience to our customers through more efficient logistics.

What you will do

• Lead a team of logistics analysts, managing regional projects across 11 APAC markets to enhance logistics performance, with a focus on improving customer experience and retention.

• Optimize operational performance during market imbalances by adjusting pricing, delivery flow, and customer choice.

• Transform large data sets into visualizations to inform decision-making and analyze KPIs to enhance delivery setup and overall operational performance, aiming to elevate customer experience.

• Drive product strategy and feature development to enhance logistics operations.

• Develop and execute the logistics strategy, challenging the status quo, and driving innovative improvements in the logistics and operations ecosystem.

• Provide support to the Talent Acquisition team in a wide range of recruitment related activities.
• Sourcing of quality talent for various business functions, using multiple channels.
• Perform efficient interview scheduling for stakeholders in APAC regional team.
• Generation and issuance of employment contracts to candidates.
• Ensure all systems (e.g. SmartRecruiters ATS) and trackers are correctly updated.
• Contribute to operational initiatives and projects.

About foodpanda’s Fintech Team

foodpanda’s fintech team’s mission is to unlock value by generating revenue beyond today’s payment foundation. At our core, we are the team executing multi-pronged strategies to optimize the performance of payments acceptance to provide the best end-user payment experience - be it via card or Alternative Payments Methods (APMs). Additionally, we are focused on building an ecosystem with beyond payment services across other Fintech initiatives. Our team is responsible for identifying market trends, customer needs, getting in touch with prospective partners, closing commercial deals, and rolling out projects while working closely with cross-functional teams such as Country Teams, Finance, Legal, Customer Care, Engineering & Product, etc.

We are looking for a team player who is passionate about payments with a good mix of tenacity and self-motivation. This individual will drive exploration into new realms of growth and opportunity in payments acceptance and optimization, propelling foodpanda's Fintech team forward in its next phase of value creation across APAC.

Responsibilities:

• Ideation and Conceptualization: Work closely with stakeholders to understand requirements, gather insights, and translate them into actionable Adtech product plans to monetize with the payment industry vertical.

• Cross-Functional Collaboration: Partner closely with cross-functional teams including partnership sales, marketing, product, and engineering, as well as in-country teams to ensure alignment and successful GTM launches.

• Data Analysis: Collect, clean, and analyze large datasets to uncover insights and trends that inform the success of results of Adtech campaigns.

• Sales Enablement: Develop and implement sales enablement programs and initiatives to empower the sales team with the knowledge, skills, and resources needed to effectively engage payment industry prospects and close deals.

• Commercial Awareness: Assess potential payment partners through a commercial lens, evaluating cost-saving opportunities, new revenue potential, and acquisition of new customers.

• Drive accountability: Capture key updates to track and report progress towards goals and key results to provide regular updates across stakeholders.

• Foster a culture of accountability and continuous improvement across the organization by promoting transparency, open communication, and a focus on results.

• Attention to Detail: Strong attention to detail to identify and document all system issues, bugs, and related issues accurately, ensuring comprehensive tracking and resolution.

• Problem-Solving: Effective problem-solving skills to analyze system issues, identify root causes, and collaborate with technical teams to develop and implement solutions to resolve payment-related issues promptly.

What’s On Your Menu

• Assist and execute regional automated campaigns using our CRM tool

• Assist with regional campaign performance analysis and gather insights continuously to maintain industry benchmarks

• Work closely with local teams with regards to content creation and translations

• Advice local teams by creating best practices and providing trainings to ensure they are self-sufficient in campaign creation, launch, and analysis 

• Own and drive strategic projects (be it on a regional or local level), to collaborate with different stakeholders to improve vendor engagement

What You Bring To The Table

• Proactiveness and a keen eagerness to learn as we work with marketing automation tools, excel, SQL, HTML. A huge plus point if you are well versed in these tools/programmes

• Comfortable with data and analytics

• Demonstrate excellent organizational abilities in a B2B setting; ability to take initiative, work autonomously, problem-solve, collaborate with others, and prioritize the completion of assigned tasks

• Meticulous with an attention to detail

• Capable of working efficiently in a fast-paced, high-pressure setting

• Strong written and oral communication skills

• Marketing/Business Education background

• Locally based and do not require work pass to work in Singapore

What We Offer

• A dynamic and challenging working environment, with a steep learning curve.

• The chance to excel and influence in a company and team where decisions are taken based on data insights.

• Being part of a fast growing and global company.

• A vibrant and international team with diverse backgrounds

• Growth opportunities based on your performance.

• Flexible working environment

• Responsibility from day one in a fast-growing and global company

We are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct impact and be involved in today’s exciting businesses, then this may be the place for you! 

The ideal candidate will be a highly motivated individual with experience in working well under pressure. Have a track record managing a team as well as overall P&L management.. As this role would be a highly visible role, you would be working with all levels of people in the organization and having a great personality is a HUGE plus!

Responsibilities:

• Business Partnering -

  • Partner with regional department heads and cross-functional teams in management accounting, budgeting and forecasting, and financial analysis.

  • Manage and work on revenue generating and cost savings initiatives/projects with the regional and local finance and business teams

• Forecasting and Budgeting - 

  • Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.

  • Simulate financial models based on business plans, new channels or product offerings, and business development opportunities.

• Financial Analysis - 

  • Provide meaningful financial analysis in order to aid business decisions.

  • Perform revenue and pricing analysis against financial budget, highlighting trends and communicating any causes of unexpected variances.

• Financial Reviews - 

  • Produce, compile, and present financial data to evaluate business performance, and provide informed recommendations

• Process streamlining and automation - 

  • Identify and suggest areas in which we can do better! To automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.

• Team Management - 

  • Have fun! And enable the other team members to have fun too!

We are looking for a highly motivated Senior Manager, Finance Business Partner (APAC) to be based in our regional Singapore office!

Responsibilities: 

• Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

We are looking for a highly motivated Associate, Subscriptions to be based in our regional Singapore office!

Responsibilities:

• Conduct regular analysis of the subscriptions performance across APAC markets and benchmarking against competitors to recommend construct optimizations, campaign ideas and product improvements.
• Drive the acquisition and productivity of subscribers through analysis of user acquisition, behaviour and benchmarking against competitors.
• Coordinate feature launches and implementation of best practices with local marketing teams.
• Develop and present pricing and incentive strategies using projections based on historical data.
• Work closely with the data team to ensure analytics requirements are met and train markets in the use of dashboards and reports.

We’re looking for a highly-driven and motivated Commercial Analyst Intern for our team in Singapore. The duration of the assignment will be for 6 months minimum. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! He/She will assist the Senior Commercial Analyst to support the project management team on various projects, while still being able to work independently.

The ideal candidate This role will be based in Singapore and will report to the Senior Manager, Commercial Projects.

About the job:

We’re looking for a highly-driven and motivated Commercial Analyst Intern for our team in Singapore. In this role you will be working with big data, testing, analyzing and building models to provide strategic insights to the business as well as comprehensive solutions. If you are looking for a dynamic environment where you will be exposed to projects covering operations, marketing, commercial and finance, then this may be the place for you!

Responsibilities:

• Conduct thorough, insightful and skilfully presented deep-dives into specific business topics and trends
• Work closely with teams in the commercial department to understand business challenges and recommend solutions across the various projects.
• Monitoring project KPIs, building and managing project dashboard to help evolve and define project vision and growing projects within budget and within scope
• Analyze the data, create hypotheses, run experiments & prove the customer value as recommendations to the company
• Automate and validate newly created reports and develop corrective actions to improve data integrity and quality
• Support ad-hoc data requests and analysis

• Work with key business stakeholders and regional data team (data analysts, data engineers, machine learning engineers) to deliver insights, reports, visualization and analysis to solve important business problems and optimize growth opportunities
• Be passionate about working with big data to define, implement and monitor business KPIs, as well as to provide data driven insights to the business
• Perform deep analytical dives into problems to troubleshoot and identify root causes and find solutions
• Conduct ad-hoc analyses to support cross functional projects

We are looking for a highly skilled Tax Manager to join our regional team in Singapore. The Tax Manager will play a critical role in managing the company’s tax compliance, advisory and reporting functions across the region. The ideal candidate will have a strong background in tax law, excellent analytical skills, strong team player and the ability to work in a fast-paced environment. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you!

Responsibilities:

• Manage all tax matters in Singapore and overseas (Corporate income tax, GST, VAT, WHT and other taxes)
• Reviewing contracts/ intragroup agreements from tax perspective
• Support tax audits of entities in the region and manage tax queries from the tax authorities, challenges and disputes
• Assist with transfer pricing matters and provide guidance on intercompany transactions
• Assist to monitor the tax positions of APAC entities and provide regular updates and analysis
• Identify and manage tax risks / opportunities
• Conduct research on tax issues and stay updated on changes in tax laws and regulations
• Provide tax support for mergers, acquisitions and other strategic transactions
• Collaborate with cross-functional teams, including finance, legal and operations, etc to ensure tax considerations are incorporated into business decisions

We’re looking for a highly driven and motivated Lead, Treasury (APAC) to oversee the regional treasury operations and cash/liquidity management. This position will be based in our Singapore office. 

Responsibilities: 

• Lead the regional Treasury Team
• Implement and improve Treasury processes
• Regional bank relationship management and integration (core and local banks), in cooperation with Global Treasury and local Finance teams
• Trade management: manage and coordinate regional Bank Guarantees facility & activity; monitor Security deposits
• Bank account management (core and local banks)
• E-banking user management
• Improving and automating payment and bank reconciliation processes (SAP), in collaboration with Regional Finance Systems team
• Support and optimize Regional Group Cash Flows, including cash repatriation efforts.
• Support Intercompany financing i.e. such as intercompany loan management
• Regional Core Bank relationship management
• Close cooperation and coordination with Finance, Accounting, Controlling, Tax, Legal and Operations both with the regional and Group teams

We are looking for a Staff Platform Engineer with a particular focus on Databases to join our Developer Platform team. Working closely with the Data Engineering team and with other Staff and Principal engineers in the domain, you will be responsible for collaborating on design, development and runtime of automation solutions for all kinds of data storage systems. 

Note that this is not a traditional DBA role, our development teams are responsible for managing their database instances. Rather, this is a role which is responsible for creating solutions and automation to enable those development teams to deploy and run databases in a consistent and safe manner.

Key Responsibilities:

Analytics (50%):

• Collaborate with cross-functional teams to define key performance indicators (KPIs) and data requirements.

• Analyze large datasets to extract meaningful insights, trends, and patterns that can inform business decisions.

• Create and maintain dashboards and reports to visualize and communicate analytical findings effectively.

Data Engineering (50%):

• Design, develop, and maintain scalable data pipelines for ingesting, processing, and transforming large volumes of data.

• Work with big data technologies and platforms to ensure efficient and reliable data processing.

• Implement data quality checks and ensure the integrity and accuracy of datasets.

• Collaborate with IT and engineering teams to optimize data infrastructure and support data-driven initiatives.

• Troubleshoot and resolve data-related issues, ensuring the smooth flow of information across the organization.

What we offer

• A dynamic and challenging work environment.

• A company committed to developing you personally and professionally.

• A great working atmosphere with regular company and team events.

• A vibrant and international team committed to diversity and inclusion.

• Responsibility from day one in a fast growing and global company.

• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

We are looking for a Digital Sales Intern, Regional Digital Sales (APAC) to join us in scaling our platform, and bringing thousands of best loved restaurants online across all of our markets. If you love working with technology and a diverse group of people to ideate on creative solutions, you will find your tribe here at foodpanda. You will get the opportunity to gain practical work experience in a dynamic tech company and get involved in exciting projects that have a meaningful business impact. You will be a part of a highly collaborative team and work closely with experienced sales professionals across the APAC region to drive the growth of our business.

Responsibilities:

• Sales Process Optimization: Streamlining sales processes to improve efficiency and effectiveness. This may involve refining lead generation strategies, implementing sales automation tools, standardizing sales workflows and coordinating training sessions or workshops to educate stakeholders on the rationale behind the changes, how they will be implemented, and the expected benefits.

• Sales Technology Integration: Evaluating and implementing sales technology solutions to enhance productivity and effectiveness. This could include CRM systems, sales automation tools, analytics platforms, and communication tools.

• Cross-Functional Collaboration: Collaborating with other departments such as marketing, sales performance & analytics, and operations to align sales efforts & sales projects with overall business objectives. 

• Sales Analytics and Reporting: Analyzing sales data to identify trends, opportunities, and areas for improvement. Generating reports and providing insights to help sales teams make informed decisions.

• Sales Product Management: Evaluating and prioritizing feature requests based on various criteria such as business impact, customer demand, strategic alignment, and resource availability.

Requirements:

• Analytical Skills: Strong Analytical skills, ability to extract and analyze data to provide actionable insights

• Communication Skills: Ability to communicate and collaborate effectively with a diverse range of people and job functions

• Organizational Skills: Strong organizational skills in managing multiple tasks, projects, and priorities simultaneously

• Teamwork and Collaboration: Good team collaboration spirit with the ability to work independently and efficiently  deliver useful business insights

• Problem-Solving Abilities: Strong problem-solving abilities and a proactive approach to overcoming obstacles are essential

• Technical Skills: Proficiency in SQL, google sheets and salesforce will be a plus

• Strong passion in the food delivery and q-commerce industry and willingness to learn!

• Able to commit for at least 6 months full time internship

• Engage brand partners together with regional Category Management team in joint business planning session to formulate campaign plan and track execution
• Conceptualise and pitch campaigns to brands in line with the business objectives
• Collaborate closely with regional Category Management team to maximise brands’ representation across channels through campaigns
• Work with the cross functional teams to ensure a coordinated media plan, maximising campaign visibility with the appropriate media mix and formats
• Measure campaign effectiveness and drive standardisation in measurement framework across countries, as well as regionally
• Develop trade-driving brand campaign ‘playbook’ to capture best practices, guidelines, and learnings across various brand activations
• Support country teams by identifying pain points and areas to smooth workflow, drive efficiencies and define regional solutions to better support brand partners 

We are looking for a self-driven and motivated Fulfillment Associates to support the daily operations of the warehouse in Singapore. Able to work on shift based work patterns.  

This role will be based in Singapore and will be reporting to the Warehouse Manager.

Responsibilities:

• Fulfilling customers’ online grocery orders by picking and scanning, and packing items for delivery timely
• Receive and replenish grocery items in the store accordingly
• Manage warehouse inventory, ensuring efficient goods flow and accurate inventory count
• Lead and guide other pickers on daily work allocation
• Adhere to workplace and food safety regulations

This role should be filled by a highly driven, passionate and knowledgeable Operations Performance Analyst. Reporting to the Head of Operations and based in Singapore, this is a really exciting and challenging role! 

Responsibilities:

• Identify and solve problems by analysing and deriving insights from large and complex sets of data
• Conduct test and experiments to validate hypotheses and to measure effectiveness of proposed improvements
• Build reports and dashboards to track performance KPIs, improve warehouse performance and compliance, while taking customer experience to the next level
• Work with both internal and external partners to optimize overall operation through process development
• Responsible for the analysis of business problems to identify the root causes and recommend corrective actions
• Conduct root-cause analysis to spot existing problems in our warehouse operations and present it in a visual way
• Identify the most impactful ways to use data and analytics to drive insights, make decision making and improve our warehouse performance
• Responsible for providing optimal business solutions to achieve operational and financial goals
• Ensuring all stakeholders within the team and business have access to relevant reporting in clear dashboards using a variety of tools
• Presenting analytical findings to senior stakeholders
• Be the point of contact between operations and BI to organise and streamline requests
• Applying your expertise to design and implement new metrics across the business
• Perform deep-dive analysis on our picker performance to solve critical business problems and improve our processes

Responsibilities:

• Assist in partner related activities such as managing the communication strategy with partners, onboarding and troubleshooting
• Propose and execute plans to identify and onboard new Affiliate Marketing Partners
• Manage internal stakeholders and SOPs to ensure smooth running of the Affiliate Marketing Partnership Channel
• Assist in data-related topics
• Other ad-hoc task supporting the growth of the channel