Total 48 information analyst job vacancies in Islandwide

Overview:

This is an opportunity to directly work in a health services sector as an Application Support Engineer (System Analyst).

Responsibilities:

• Provide level 2 application support, liaise with level 1 and level 3 support teams within the company and other organizations to resolve incidents and recover service.
• Provide 24/7 primary application maintenance and support.
• Work with level 3 support teams to fulfill service requests and change requests.
• Document and track incidents, service requests, change requests and provide regular progress updates.
• Coordinate closely with support teams to test and deploy defect fixes, enhancements and patches to production environment.
• Lead and coordinate regular system maintenance and upgrade activities such as monthly maintenance, patching and hotfix deployments.
• Review and update project documentation and processes.
• Work with procurement team and vendors to procure necessary software and services.

Requirements:

• Must have Degree in Computer Science, Computer Engineering or equivalent.
• At least 1 year experience in application support and operations.
• Good understanding of IT technologies, methodologies and processes including SDLC and Agile.
• Experience in application support and maintenance for mobile applications and web portals.
• Good track record in managing business users and working with other support teams.
• Strong analytical skills and ability to work independently.
• Experience in healthcare industry is an added advantage.

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Job Summary

You will be working with our client in the financial industry. As a Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application and platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, operations and design discussion.

Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness of documentation.
• Create and maintain templates and documentation standards to ensure consistency across projects and teams.
• Conduct regular reviews and updates of documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.
• Good understanding of the software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Summary

You will be working with our client who specialises in the healthcare space, where you will be part of the product office team within the Software Development department. You will be supporting a couple of national level healthcare projects. You will also be collaborating with various stakeholders and be involved in integrating data across multiple systems and clusters.

Responsibilities

• Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions.
• Manage demand from multiple stakeholders and able to control, balance and agree upon a controllable delivery scope.
• Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements.
• Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs.
• Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping.
• Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs.
• Provide requirement and functional design clarifications to delivery team members throughout the delivery process.
• Plan and conduct internal UAT based on business workflow and user scenarios if required
• Plan and conduct training to end users, and internal support teams as required.
• Support post-production deployment verification for any product feature release.

Requirements

• Degree in Computer Science, Information Technology, Management of Information Systems or related discipline.
• Minimum 4 years IT system implementation and integration experience
• Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely
• Self-motivated and able to take direction and work resourcefully, quickly, and independently
• Capacity to perform under pressure to handle difficult situations and issues swiftly
• Ability to build good working relationship at all levels
• Experience in Healthcare domain is preferred

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Role & Responsibilities

• Be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance support when necessary.

Requirements

• Successful track record in project coordination, user and vendor management.
• Experience in MS Windows environment & application support.
• Strong analytical skills and ability to work independently.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering

Job Summary

You will be working with our client in the financial industry. The functional role of a Business Analyst is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:

• Leading and supporting business requirements clarifications.
• Creating and maintaining process maps and workflow maps.
• Keeping documentation of project work.
• Leading and supporting product validation and user acceptance tests.
• Supporting training and briefings to users and stakeholders for product launches.
• Monitoring product performance.

Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution.
• Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements.
• Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case.
• Explore, identify, and document business needs
• Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solution that best fit business needs, identify gaps, and determine workarounds/changes to the solution.
• Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

Requirements

• Bachelor's Degree in Business Analytics or equivalent
• At least 2-3 years' experience as a business analyst. Preferably in the government or finance sector.
• Business Analysis certification (Certification of Competency in Business AnalysisTM (CCBA®), Certified Business Analysis ProfessionalTM (CBAP®) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process
• Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management
• Knowledge on local overnment procurement and governance processes will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

We are hiring a Senior Manager (Senior Lead Analyst) for one of our government client team to drive and deliver IT strategies. The candidate will be responsible for all components of the planning initiatives, from conceptualisation, strategy formulation, funding approval to outcome measurement. The Senior Manager will also work with the implementation teams comprising of project managers, change management specialists, business analysts and clinical subject matter experts to define and scope the initiative, schedule, cost and resource requirements.

• RESPONSIBILITIES:
• Work with the PM and BA Lead to define goals, work timeline and expected deliverables for business analysis
• Support the set up of governance to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Support the planning of stakeholder engagement including defining roles, decision making authority and level of influence
• Define stakeholder communication plan
• possesses an analytical mind, and is able to see interconnections with system solutions and usability
• Define requirements & design acceptance and evaluation criteria
• Formulate system scope and objectives
• Analyse current state and perform gap analysis to identify opportunities for improvement
• Examine interactions between system elements, system performance and issues
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
• Support the defintion of opportunities and constraints of processes and systems/data products
• Establish requirements for the implementation of changes in the business processes
• Analyse systems/data products and processes to identify enhancement opportunities
• Secretariat support

REQUIREMENTS:

• Programme management experience; preferably in managing programmes in a medium to large-sized organisation
• Ability to think strategically; understand and interpret policies to apply to IT enablement
• Ability to establish and cultivate relationships with a variety of key stakeholders
• Demonstrated planning capability applicable to the implementation of large scale programmes
• Well-developed communication, negotiation and professional writing skills
• Good team player
• Degree in Computer Science, Computer Engineering or equivalent

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Summary

You will be working with our client who specialises in the healthcare and technology space. You will provide IT Support and assist with incident resolution. You will also be expected to support call centre to log, escalate and follow through with issues raised by users via telephone or email.

Responsibilities

• Identify, diagnose and rectify user reported issues.
• Provide applications troubleshooting and on-site support.
• Log, escalate and follow through with issues.
• Simulate user problems to resolve operating difficulties.
• Coordinate activities to identify, diagnose and rectify problems
• Provide support in application testing, device testing and user login verification.

Requirements

• Diploma in Information Technology or equivalent
• At least 1 year of L1 application support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.Morgan McKinley Talent SolutionsMorgan McKinley Pte Ltd EA Licence No: 11C5502EAP Registration No: R2196712EAP Name: Chew Kai-Xinn

We are looking for an experienced Scrum Master who combines agile expertise with a strong understanding of business processes and application logic. In this role, you will facilitate agile practices within cross-functional teams, ensuring that business requirements are clearly understood, translated into application logic, and effectively integrated into the development process. The ideal candidate will drive agile adoption, foster team collaboration, and ensure that our product development aligns with business goals and delivers value to our stakeholders.

Key Responsibilities:

• Serve as Scrum Master for one or more agile teams, guiding them in the use of agile methodologies and promoting continuous improvement.

• Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Collaborate closely with Product Owners and business stakeholders to understand business processes, requirements, and the underlying application logic.

• Translate business needs into actionable user stories, ensuring that development aligns with business objectives and customer requirements.

• Foster team collaboration and self-organization, removing impediments to progress and facilitating communication between team members.

• Track and report on key metrics to measure team performance, sprint progress, and project outcomes.

• Coach team members in agile practices and work to build a culture of continuous improvement.

• Advocate for agile principles and best practices within the organization, contributing to the broader agile transformation.

• Ensure application logic and technical requirements support business needs, providing insight and guidance to the team where necessary.

• Act as a liaison between technical and business teams to help align development efforts with strategic objectives.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Information Technology, or a related field.

• 6+ years of experience as a Scrum Master or similar role in agile development, ideally with experience in business process management.

• Strong understanding of business processes, application logic, and the ability to translate business requirements into technical specifications.

• Excellent facilitation, communication, and interpersonal skills, with the ability to work effectively with cross-functional teams.

• Hands-on experience with agile tools like Jira, Confluence, or similar project management software.

• Certified Scrum Master (CSM), PMI-ACP, or other relevant agile certifications preferred.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

Summary

You will be working with our client who specialises in the healthcare and technology space. You will be supporting the CIO in developing, implementing and maintaining IT systems.

Responsibilities

• Provide support to CIO Office PMO team on project tracking and management.
• Liaise with IT Project Managers on projects, financial, resource planning, eporting and submitting cash flow projections
• Collate information and prepare for reports.
• Review and update yearly Enterprise Risk Assessment for IT.
• Oversee IT maintenance renewal to ensure that Project managers renew system maintenance on-time.
• Provide guidance to IT Project Managers with regards to creation of Purchase Requisitions and Project Charters.
• Review of demands in ITBM.
• Financial reporting and budget utilization.
• Prepare and update on budget utilization and balance details, including any additional reports pertaining to IT Funding.
• Manage, verify, prepare, and submit claims on the timely basis.
• Invoices processing and verification to ensure billing amount is as per Purchase Order and approved Transfer Pricing (TP) Key to respective Institutions.
• Check accuracy of GL posting and tracking of OPEX utilization.
• Collate information and prepare annual IT Workplan for Management endorsement.
• Participate, collate information, and prepare yearly Budget Planning.
• Ensure accuracy and completeness of IT financial records for audits and management reporting.

Requirements

• At least 5 years related experience in supporting role function.
• Ability to study, analyse and interpret financial information.
• Strong in process and business workflow.
• Proficient in Microsoft Excel (including V-Lookup, Pivot Table), PowerPoint
• Excellent verbal, written communication and interpersonal skills.
• Self-motivated with ability to multi-task and work in a fast-paced environment.
• Experience in healthcare industry is an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.Morgan McKinley Talent SolutionsMorgan McKinley Pte Ltd EA Licence No: 11C5502EAP Registration No: R2196712EAP Name: Chew Kai-Xinn

This is a Technical Business Analyst opportunity for a public sector services company. The role will mainly support the web and mobile version of a widely-used application.

RESPONSIBILITIES:

• Modifying, enhancing or adapting existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity.
• Plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis.
• Analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases.
• Develops documentation and guides for the use of new or enhanced systems.
• Manages analysis projects and is open-minded and innovative in exploring new and alternative solutions to optimise systems.
• Able to engage and support others in the team, and readily put forth his ideas in a clear and compelling manner.

REQUIREMENTS:

• Degree in Computer Science, Computer Engineering or equivalent
• At least 5 years relevant IT Business Analyst work experience
• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
• Strong analytical skills, self-motivated and ability to work independently
• Ability to communicate effectively and collaborate with teams
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

This is a permanent opportunity to join one of the largest long-term projects for a government sector company by the end of this year. The job title is System Analyst, but the role will function more as a Business Analyst, bridging the requirements from users to the development team. The position also requires 24/7 support during the Go-Live phase of the project. You will serve as the point of contact (POC) for the system used in the project. Upon successful onboarding, you will undergo free training and certification on the system’s modules.

Responsibilities:

• Assist in the implementation and optimisation of system.
• Gather and analyse user requirements to enhance system functionality.
• Collaborate with stakeholders to understand their needs and challenges.
• Conduct testing and validation of new features and updates in the system.
• Develop user documentation and training materials for staff.
• Provide support and troubleshooting for system-related issues.
• Monitor system performance and suggest improvements.

Requirements:

• Degree in Computer Science, Computer Engineering or IT equivalent.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Willingness to do 24/7 support during the Go-Live phase of the project

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Role & Responsibilities

• Support Institution IT projects
• Support the Ministry funding request and review forums
• Support the internal funding requests and review forums, from budget submissions, requirements review, workplan prioritisation, procurement, and project approvals.
• Support the technical forum presentations for your projects such as Solution Review Board.
• Manage multiple stakeholders across projects and build good rapport.
• Collaborate with project delivery teams and infrastructure teams to manage project requirements, implementation timeline and budget.
• Responsible to monitor and ensure project implementation status, including regular project updates to various stakeholders and forums.
• Provide support for day-to-day operational issues as required. (24/7 standby if required)
• Support administrative tasks or other adhoc tasks assigned by your reporting manager as required.

Requirements

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 7-10 years of relevant working experience
• Have some experience in SAP billing systems or familiar with tertiary care hospital billing system.
• Experience with managing Finance/ Billing Systems before
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Perform documentation of requirements and new process/workflows for the developed solutions.
• Perform functional analysis of new systems and enhancements to existing systems.
• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution.
• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results.

Requirements

• Degree in Computer Science, Computer Engineering or equivalent.
• Experience in MS Windows environment & application support.
• Experience in Database management systems (SQL, Oracle).
• Strong analytical skills and ability to work independently.

Position Overview

The Application Support Analyst provide application support to users. The candidate poses a structured and analytical approach to the identification, diagnose and rectification of user reported issues.

Role & Responsibilities

a) Provide applications troubleshooting and on-site support.

b) Log, escalate and follow through with issues.

c) Simulate user problems to resolve operating difficulties.

d) Coordinate activities to identify, diagnose and rectify problems

e) Provide 24/7 primary application maintenance support.

f) Provide reports for related KTLO activities

g) Ensure that all KTLO related activities are done on time h) Liaise with vendor on issues and ensure that issues are resolve promptly according to SLA requirements. i) Work closely with vendor and users to fulfil operation requirements and issue resolution j) Involvement in the system integration testing phase / User Acceptance test prior to implementation. i) Assist, Support and Ensure contract management related process and documents are complete on time

Requirements

a) Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline

b) 1-3 yrs of Technical / Application Support experience on multi technology platforms

c) ITIL v3/v4 certification and strong service oriented experience / background preferred.

d) Knowledge and understanding of IT industry environment and business needs

Job Summary

You will be working with our client in the financial industry. You will play an important role in transforming structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.

Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution.
• Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
• Elicitation: Explore, identify and document business needs
• Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
• Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

Requirements

• Bachelor’s degree in IT, Business Analysis or a related field.
• Business Analysis certification (Certification of Competency in Business AnalysisTM (CCBA®), Certified Business Analysis
• ProfessionalTM (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Good experiences in SQL, data modelling and data analysis.
• Good understanding of analytics and data warehouse implementations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management
• Knowledge of design thinking and workshop facilitation will be an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Job Summary

You will be working with our client in the financial industry. As a Business Analyst, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application and platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, operations and design discussion.

Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness of documentation.
• Create and maintain templates and documentation standards to ensure consistency across projects and teams.
• Conduct regular reviews and updates of documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• At least 5 years of experience as a Business Analyst, Technical Writer, or a related role, with a focus on creating both technical and functional documentation.
• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

This is a System Analyst opportunity to join one of the most stable government sector project.

RESPONSIBILITIES:

• Assist user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
• Assist in the evaluation of potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration-testing phase prior to implementation.
• Coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.

REQUIREMENTS:

• Completed a Degree in Computer Science, Computer Engineering or equivalent.
• At least 1 year to 5 years experience as a System Analyst, Application support, IT Support.
• Experience in MS Windows environment & application support.
• Strong analytical skills and ability to work independently.
• Must be willing to do 24/7 support

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Role and Responsibilities

• Assist in the implementation and optimisation of EMR systems
• Gather and analyse user requirements to enhance system functionality.
• Collaborate with healthcare professionals to understand their needs and challenges.
• Conduct testing and validation of new features and updates in the EMR system.
• Develop user documentation and training materials for staff.
• Provide support and troubleshooting for EMR-related issues.
• Monitor system performance and suggest improvements.

Requirements / Qualifications

• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering or IT equivalent.

This is a Technical Business Analyst opportunity for a public sector services company. The role will mainly support the web and mobile version of a widely-used application.

RESPONSIBILITIES:

• Modifying, enhancing or adapting existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity.
• Plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis.
• Analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases.
• Develops documentation and guides for the use of new or enhanced systems.
• Manages analysis projects and is open-minded and innovative in exploring new and alternative solutions to optimise systems.
• Able to engage and support others in the team, and readily put forth his ideas in a clear and compelling manner.

REQUIREMENTS:

• Degree in Computer Science, Computer Engineering or equivalent
• At least 1 year relevant Business Analyst work experience
• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
• Strong analytical skills, self-motivated and ability to work independently
• Ability to communicate effectively and collaborate with teams
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Role and Responsibilities

1. Provide on-going application support and be involved in various stages of the SDLC

2. Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions

3. Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems

4. Perform documentation of requirements and new process/workflows for the developed solutions

5. Perform functional analysis of new systems and enhancements to existing systems

6. Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution

7. Plan and coordinate end-user training for any system implementations or enhancements

8. Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution

9. Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results

10. Identify, facilitate and ensure cross functional resource support for projects.

11. Provide 24/7 primary application maintenance support

12. Participate and support Request for Proposal (RFP) for projects with the Manager.

Requirements / Qualifications

1. Minimum 3 years of experience in developing, implementing and maintaining IT systems

2. Successful track record in project management, user and vendor management

3. Experience in MS Windows environment & application support

4. Experience in Database management systems (SQL, Oracle)

5. Strong analytical skills and ability to work independently

6. Experience in healthcare industry is an added advantage

7. Degree in Computer Science, Computer Engineering or equivalent

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

Role description

Create analytics content based on specifications created by the company's business analysts. Design and write reports based on an in-depth knowledge of operational system usage. This level of knowledge requires a deep understanding of system build, end user workflows, and patterns of use. The candidate shall have both the technical skills required to design and write reports and the operational knowledge to help them understand what report consumers need to see.

Responsibilities

• Configuring and maintaining the system databases according to the environment strategy
• Engaging in capacity planning exercises to ensure adequate system resources
• Monitoring database size and health
• Creating and managing plans for maintaining statistics and indexes
• Understanding performance metrics, monitoring system performance, and troubleshooting issues
• Following vendor and Epic best practices for hardware and software configuration
• Meeting with Cogito Process Analysts (PA) and report requesters (SMEs) to understand their data needs
• Identifying and reviewing the appropriate technological solutions for various reporting needs
• Creating reports, using a third-party report writing tool such as Crystal reports, to display data
• Writing SQL for custom SQL metrics
• Modifying existing reports, as necessary
• Distributing reports to report consumers using Epic-Crystal integration
• Reviewing peer reports for validity
• Testing report build in a specified testing environment and volume testing in live environments
• Reviewing upgrade documentation related to system features and released system reporting content, and determining how to implement the changes

Might also be responsible for building:

• Universes and cubes
• Extracts
• SlicerDicer
• Third-party tools (WebI/QlikView/Tableau)

Requirements / Qualifications

• A degree in engineering, physics, computer sciences, math, information systems, or statistics
• At least 3 - 5 years’ experience in data analyst position. Open to fresh graduates too.
• Strong communication skills
• Critical thinking and an analytical mind
• Technically proficient in your analytical database platforms
• Working knowledge of the database operating systems
• Proficiency with SQL and relational database concepts
• Proficiency and demonstrated experience with report writing tools
• Familiarity with Epic applications and database structure, through training that occurs early in the implementation
• Ability to gain an in-depth understanding of the data model through data model classes geared toward content areas
• Ability to understand data structures that could benefit the entire reporting environment
• Epic Certified is an advantage
• Speaks business level English language with confidence.

Please note that successful applicants will be required to undergo an assessment as part of the selection process.

Details will be provided to shortlisted candidates.

EA Licence No: 11C5502 | EAP Registration No: R22109400 Arwin Kaur

Position Summary:

This position plays an integral role in supporting and delivering our the company's National Level application within the health care industry. We are looking for several System AnalystBusiness Analyst/Application Support experts to onboard with us to make this goal in serving millions of humans come alive.

Roles & Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems
• Perform documentation of requirements and new process/workflows for the developed solutions
• Perform functional analysis of new systems and enhancements to existing systems
• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution.
• Plan and coordinate end-user training for any system implementations or enhancements
• Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution.
• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results.
• Identify, facilitate, and ensure cross functional resource support for projects.
• Provide 24/7 primary application maintenance support.
• Participate and support Request for Proposal (RFP) for projects with the Manager whenever required.

Requirements / Qualifications

• Minimum 2 years of experience in developing, implementing, and maintaining IT systems.
• Experience in MS Windows environment & application support
• Experience in Database management systems (SQL, Oracle)
• Strong analytical skills and ability to work independently.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering or equivalent
• Successful track record in project management, user, and vendor management is good to have.

Ideal candidate

Experience in either business analyst or application support, app configuration for at least 2 years.

Speaks business level English language with confidence.

Please note that successful applicants will be required to undergo an assessment as part of thr selection process. Details will be provided to shortlisted candidates.

EA Licence No: 11C5502 | EAP Registration No: R22109400 Arwin Kaur

Job Description

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Perform documentation of requirements and new process/workflows for the developed solutions.
• Perform functional analysis of new systems and enhancements to existing systems.
• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution.
• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results.

Requirements

• Degree in Computer Science, Computer Engineering or equivalent.
• Experience in MS Windows environment & application support.
• Experience in Database management systems (SQL, Oracle).
• Strong analytical skills and ability to work independently.

EA Licence No: 11C5502 | EAP Registration No: R21100522

Our client is one of the leading global business building logistics real estate, data centers, renewable energy and related technologies.

Job Duties:

• Enter AP invoices into the system and prepare invoices for intercompany billings as needed.
• Upload payment-related invoices and documents, and create non-recurring, ad-hoc payments and journal entries.
• Reconcile vendor balances with statements of accounts
• Extract online bank statements to verify the completeness of transaction entries for monthly closing.
• Prepare schedules for journal entries, including audit fees, tax fees, and intercompany balances, and perform assigned bank reconciliations.
• Create trial balances and supporting schedules, and assist in preparing reporting packs and quarterly cash flow statements.
• Conduct intercompany checks and reconciliations, and prepare non-routine journal entries such as capital calls and dividends.
• Prepare SBF waiver request form and survey forms
• Support the finance team with quarterly and annual reporting requirements
• Manage SAP system data integrity

Job Requirements:

• Preferably diploma in accountancy or Bachelor’s Degree in Accounting and/or related field
• At least 2 – 5 years of relevant working experience
• Proficient in Ms Excel

How to Apply

Interested candidates kindly send your resume over to [email protected] and
attention to Claire Chu with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 81332655

I regret to share that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Cain Yee
EA Licence
No. 11C5502
Registration No. R1329079

We are looking for Business Analyst who has experience in daily operations within the asset management industry. The BA will assist in managing business and data requirements required for migration from a previous service provider to a new one.

Requirements:

• At least 3-5 years of experience working in Operations in the Asset Management industry
• Experience using Aladdin, Multifond and other investment and accounting platforms
• Experience in Data Analysis and change management
• Good understanding of Front Office, Trade Lifecycle and Operations processes

This is a 1 year direct contract position.

If you are keen on the above position, reach out to Christopher Shepherdson (EA Licence No: 11C5502 | EAP Registration No: R1877011) at [email protected] or contact +65 6818 3193 for a confidential chat.