Total 37 it auditor job vacancies in Singapore

Responsibilities:

· Manage service management framework, ensuring service levels meet Service Level Agreements

· Lead and coordinate Managed Services Team

· Change and Configuration Management

· Ensuring proper tracking, root cause analysis and timely resolution

· Manage transition process from existing teams or vendors

· Conduct review meetings with service providers to discuss performance and identify improvement opportunities

Requirements:

· ITIL Foundation Certification (v3 or 4) / Enterprise Administrator Expert / Security Operations Analyst Associate

· 5 years of experience in SLA Management (IT Industry)

· Strong understanding in Service Delivery Management, M365 services

· Excellent organizational, solid leadership and coordination skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· New clients plus existing account development and management

· Perform duties including Tender / Bidding and negotiation

· Involving IT solutions-based sales and continuously revenue generation

· Provide pricing and technical support on cloud-based solutions to clients

· Actively develop sales pipelines to meet corporate KPIs

Requirements:

· Diploma / Degree in Business Management / IT Fields

· At least 2 years of experience

· Good communication skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Demonstrate, formation and management of client’s required product solutions

· Perform technical presentations and provide technical / project consultancy at clients’ meetings and via conference calls

· Work with Sales Team to explore opportunities on IT Networking, Security, Servers & Storage range of products

· Work closely with Management Team to ensure Infrastructure being delivered on time, to specification and within budget

· Responsible for Pre-sales Project Management from requirement, design to implementation

· Write technical requirement specifications which meet customer requirements and translate to Deployment Team

· Review technology / service / products with internal and external parties as part of any evaluation or development process

· Develop and maintain product proficiency and competency level

· Report to Pre-Sales Manager on progress and development status

Requirements:

· Diploma / Degree in IT / Engineering / related fields

· Minimum 3 years of experience

· Certifications in MCSE, CCNA, CCDP will be an advantage

· Excellent communication, presentation and writing skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Project implementation

· Server installation and maintenance support

· MS Azure network configuration

· Back-up software and infrastructure support

Requirements:

· Diploma / Degree in Computer Science / IT Professional Certifications

· 1 to 3 years of experience

· Good interpersonal skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Provide support on maintenance project

· Handle system administration, network support

· Implementation, troubleshooting Windows / Linux / Unix

· Hands-on experience in managing LAN / WAN / Routers / Switches / DNS / VPN / Firewall

Requirements:

· Diploma in Electrical / Electronics / IT Fields

· At least 1 to 2 years of experience

· Good interpersonal skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Demonstrate, formation and management of client’s required product solutions

· Perform technical presentations and provide technical / project consultancy at clients’ meetings and via conference calls

· Work with Sales Team to explore opportunities on IT Networking, Security, Servers & Storage range of products

· Work closely with Management Team to ensure Infrastructure being delivered on time, to specification and within budget

· Responsible for Pre-sales Project Management from requirement, design to implementation

· Write technical requirement specifications which meet customer requirements and translate to Deployment Team

· Review technology / service / products with internal and external parties as part of any evaluation or development process

· Develop and maintain product proficiency and competency level

· Report to Pre-Sales Manager on progress and development status

Requirements:

· Diploma / Degree in IT / Engineering / related fields

· Minimum 3 years of experience in Project and Team Management

· Certifications in MCSE, CCNA, CCDP will be an advantage

· Excellent communication, presentation and writing skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Provide support on maintenance project

· Handle system administration, network support

· Implementation, troubleshooting Windows / Linux / Unix

· Hands-on experience in managing LAN / WAN / Routers / Switches / DNS / VPN / Firewall

Requirements:

· Diploma in Electrical / Electronics / IT Fields

· At least 1 to 2 years of experience

· Good interpersonal skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Follow-up sales enquiries and expand new clientele base

· Achieving KPI with sales team

· Identify potential clients with given database

· Coordinate with Marketing & Purchasing Department on sales orders

Requirements:

· Nitec / Diploma in IT or Engineering Fields

· Sales driven and knowledge on IT Hardware or Software

· Effective communication and negotiation skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Manage service management framework, ensuring service levels meet Service Level Agreements

· Lead and coordinate Managed Services Team

· Change and Configuration Management

· Ensuring proper tracking, root cause analysis and timely resolution

· Manage transition process from existing teams or vendors

· Conduct review meetings with service providers to discuss performance and identify improvement opportunities

Requirements:

· ITIL Foundation Certification (v3 or 4) / Enterprise Administrator Expert / Security Operations Analyst Associate

· 5 years of experience in SLA Management (IT Industry)

· Strong understanding in Service Delivery Management, M365 services

· Excellent organizational, solid leadership and coordination skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Supporting Microsoft 365

· Ensuring smooth operations, providing support and maintaining configurations

· Daily Operations and Support

· Security and Compliance Management

· Proactive Monitoring, Configuration and Administration

· Service Request and Change Management

· M365 License Management

Requirements:

· Microsoft 365 Certified: Modern Desktop Administrator Associate / Security Administrator Associate

· 3 years of experience in administering and supporting Microsoft 365 services

· Strong understanding of M365 services, including Exchange Online, MS Teams, SharePoint Online, OneDrive and Intune

· Ability to monitor and manage M365 licenses effectively

· Familiarity with Conditional Access rules, DLP policies, and security best practices

· Hands-on experience with Incident and Change Management processes

· Understanding of M365 security and compliance requirements

· Excellent communication skills and manage multiple tasks

· Ability to work in a fast-paced environment

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· New client account development and sales account management

· Achieving KPI as per company business direction

· Perform pre-ITQ and RFQ groundwork duties includes Tender / Bidding and negotiation

· Involves in IT solutions-based sales and continuously revenue generation by partnering with Technical / Pre-Sales Consultant

· Coordinate with cross functional team to provide pricing and technical support on cloud-based solutions to clients

· Actively develop sales pipelines to meet corporate KPIs

Requirements:

· Diploma / Degree in any field

· At least 2 years of IT sales experience for Government Tender / Bidding

· Good interpersonal skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Business development, exploring new opportunities in IAM solutions, including 2FA Strong Authentication, Single Sign-On solutions and Mobile Application Shielding solutions

· Develop effective client / channel strategy through working relationship to generate new account sales

· Leading channel associates in meeting clients and coordinate sales proposal submission

· Managing sales generation activities to meet KPI assigned

· Coordinate support of pre-sales, implementation and service resources as needed

Requirements:

· Diploma / Degree in any field

· 3 to 5 years of proven track record: IT sales in Enterprise Security Solutions

· Specialization in IAM, 2FA Strong Authentication and Single Sign-On Solutions, Mobile application security and cryptographic solutions will be a plus

· Excellent communication, business working relationship management and negotiation skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Perform in-depth and high-level technical presentations for clients

· Discuss, capture and define clients’ requirements

· Support sales team and management of client required product solutions

· Provide technical / project consultancy in support of sales at client meetings and conference calls

· Work with sales teams to explore opportunities for IT Networking, Security, Servers & Storage range of products

· Responsible for pre-sales project management from requirement capturing, design to implementation

· Working closely with Delivery Management team to ensure infrastructure being delivered on time, to specification and within budget

· Develop and maintain product proficiency and competency by attending training classes and successfully completing required levels

· Write technical requirement specifications which meet clients’ requirements and translate accurately to Deployment team

· Report monthly status to Pre-Sales Manager on progress and development

Requirements:

· Diploma / Degree in Computer Science / Engineering or similar fields

· Minimum 3 years of relevant experiences

· Certification in MCSE, CCNA, CCDP, etc

· Strong analytical skills and conceptualization of system design and integration

· Excellent communication, presentation and proposal writing skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

This person will be in-charge of the entire sales order fulfilment, procurement and logistics operations for the company.

Responsibilities:

· Manage sales order fulfilment, procurement and logistics operations for the company

· Responsible for optimizing all aspects of the company's operational processes, including procurement, sales administration / order fulfilment, lease management and logistics operations

· Fulfil clients’ orders, manage end-of-lease (EOL) operations, and ensure operational effectiveness while meeting budgetary goals and ensuring client satisfaction

· Lead and oversee various functional teams

· Overseeing sales administration support and the processing of sales orders from clients’ PO receipt to delivery and billing, ensuring accuracy

· Collaborate closely with sales teams to address any work matters related to order fulfilment and delivery

· Maintain good supplier / partner working relationships to ensure timely delivery of goods and services

· Collaborate closely with suppliers / partners to coordinate shipment delivery

· Manage procurement processes, encompassing inventory part number creation, purchase order issuance, order tracking and goods receipt entry

· Implementing corrective actions to maintain optimal inventory levels and operational efficiency

· Provide leadership for management of EOL processes for all leased assets

· Overseeing activities such as tracking assets collection progress, providing management with visibility of status and highlighting business impacts with resolution recommendations and driving process improvements

· Manage quoting processes to customers to minimize costs and improve profitability

· Oversee logistics operations, including inventory management, warehouse operations and delivery processes leveraging logistics service providers Continuously optimize workflows to minimize costs and enhance delivery service levels

· Monitor logistics service provider performance closely, providing regular feedback to maintain the high service level standards

· Conduct vendor evaluation process, ensuring that the best forwarder / service provider is chosen based on criteria such as reliability, cost-effectiveness and service quality

· Develop, manage budgets for operations-related expenses and monitoring expenses Ensure compliance with relevant regulations and company policies related to procurement, order processing, logistics, supporting internal and external audits as needed

Requirements:

· Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics or related field

· Proven experience in Operations Management, preferably in IT Distribution and Technology sector

· Strong leadership skills with the ability to motivate and manage team

· Proficiency in relevant software and systems for inventory management, procurement and logistics

· Excellent communication and interpersonal skills, with the ability to thrive in a fast-paced environment

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Acquire new client base and grow sales revenue

· Perform pre-ITQ and RFQ groundwork duties includes tender / bidding and negotiation to close the deal

· Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc

· Coordinate with external partners / internal cross functional team to provide pricing and technical support on cloud-based solutions to clients

· Actively develop sales pipelines to meet the corporate sales target

· Partnering with Technical / Pre-Sales Consultant for continuously IT solutioning revenue generation

Requirements:

· Diploma / Degree in any field

· 2 to 3 years’ experiences in IT sales environment

· Ability to prospect and manage entire sales cycle

· Good presentation and communication skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Support sales team and management of client required product solutions

· Perform in-depth and high-level technical presentations for clients

· Discuss, capture and define clients’ requirements

· Provide technical / project consultancy in support of sales at client meetings and conference calls

· Work with sales teams to explore opportunities for IT Networking, Security, Servers & Storage range of products

· Responsible for pre-sales project management from requirement capturing, design to implementation

· Working closely with Delivery Management team to ensure infrastructure being delivered on time, to specification and within budget

· Develop and maintain product proficiency and competency by attending training classes and successfully completing required levels

· Write technical requirement specifications which meet clients’ requirements and translate accurately to Deployment team

· Report monthly status to Pre-Sales Manager on progress and development

Requirements:

· Diploma / Degree in Computer Science / Engineering or similar fields

· Minimum 3 years of relevant experiences

· Certification in MCSE, CCNA, CCDP, etc

· Strong analytical skills and conceptualization of system design and integration

· Excellent communication, presentation and proposal writing skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· NAS back-up and Acronis cloud back-up

· Administration of Office 365, Exchange, SharePoint

· Hardware and software application support

· Network / server infrastructure maintenance

· Troubleshoot network / servers / security related issues

· Participating IT projects, infrastructure upgrade

· Assist in IT-related audit

Requirements:

· Diploma / Degree in IT / Computer related

· At least 3 years’ relevant experiences in the followings: servers maintenance and support, application support, network infrastructure maintenance, firewall configuration, cloud backup, VMWare, VPN maintenance, SDWAN, Layer 3 switches, Load balancing

· Experienced in Business continuity (BCP), server and network security

· Knowledge of Linux, MS SQL or any Database

· Team Viewer Remote Support

· Experienced in first level ERP system support will be added advantage

· Good interpersonal skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Requirements

The role requires handling of measurement and detection equipment for military and homeland security. The successful candidate will possess strong IT software installation and configuration skills. He is able to manage post-sales delivery of equipment, perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work. A keen learning attitude and strong problem-solving ability will position him well for the role. He is expected to prepare basic reports. Good communication and interpersonal skills will assist him in reinforcing existing strong customer relations.

Qualification

Higher Nitec / Diploma in Electrical & Electronics Engineering with min 2 years relevant experience

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

Ensure fault calls and troubleshoot problems promptly

Take part in IT projects deployment

Ensure fault calls are answered and troubleshoot problems promptly

Ensure Backups are successful and properly done

Carry out Preventive Work on PCs, Servers and Firewalls

Provide clients with recommendations for upgrades and improvements

Requirements:

Minimum 2 years of relevant experience in IT related field

Related IT certifications

Well organized, proactive and self-directed

Basic knowledge on Windows Server Administration, AD and Group Policy Management

Resourceful in using research to solve problems independently.

Good interpersonal skills and independent

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

· Work with Internal Teams to obtain an in-depth understanding of product and documentation requirements

· Create and maintain information architecture

· Produce high-quality documentation that meets applicable standards

· Write easy-to-understand user interface text and developer guides

· Perform product testing / integration testing

· Work with Marketing Team to update product brochures

· Review product documentation and editing translated content

Requirements:

· Diploma / Degree / Professional Certifications

· 1 to 2 years of experiences in Technical Writing or Documentation

· Strong proofreading and copyediting skills

· Knowledge / Experience in UX and Product Marketing or cryptography, network security, single sign-on (SSO), banking processes will be an advantage

· Self-motivated and good working attitude

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Requirements

The role requires handling of measurement and detection equipment for military and homeland security. The successful candidate will possess strong IT software installation and configuration skills. He is able to manage post-sales delivery of equipment, perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work. A keen learning attitude and strong problem-solving ability will position him well for the role. He is expected to prepare basic reports. Good communication and interpersonal skills will assist him in reinforcing existing strong customer relations.

Qualification

Higher Nitec / Diploma in Electrical & Electronics Engineering with min 2 years relevant experience

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Job Requirements

• Knowledge in computer science, Information Technology, Business Administration, or related field; relevant certifications (e.g., PMP, ITIL) preferred.
• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

In essence, the deputy department manager serves as a key support to the department manager, helping to ensure the smooth functioning of the department and the achievement of its goals and objectives.

• Assisting in Leadership: Supporting the department manager in providing leadership and direction to departmental staff, fostering a positive work environment, and maintaining morale.
• Operational Oversight: Assisting in overseeing day-to-day operations within the department, ensuring that tasks are completed efficiently and in accordance with customer as well as organizational policies and procedures.
• Team Management: Coordinating with the department manager to manage and allocate tasks among team members, providing guidance and support as needed to ensure productivity and high performance.
• Financial Management: Assisting in budgeting and financial management activities, such as monitoring expenses, tracking revenue, and ensuring that the department operates within budgetary constraints.
• Staff Development: Supporting the department manager in identifying training and development needs for departmental staff, facilitating training programs, and promoting professional growth opportunities.
• Problem-solving and Decision-making: Assisting in identifying and addressing challenges or issues that arise within the department and collaborating with the department manager to make informed decisions and implement solutions.
• Continual Improvement: Contributing to efforts aimed at identifying opportunities for process improvements, innovation, and efficiency enhancements within the department, and actively participating in initiatives to implement changes as needed.

Job Requirements

• Knowledge in computer science, Information Technology, or related field; advanced certifications (e.g., MCSE, RHCE) preferred.
• Experience in managing enterprise Linux (SUSE Linux) and Windows server environments in a complex IT infrastructure.
• Strong understanding of high availability and fault-tolerant system architectures, with experience in clustering, load balancing, and failover mechanisms.
• Hands-on experience with SQL database maintenance.
• Familiarity with network protocols, routing, and firewall configuration, particularly with Palo Alto, McAfee, and Checkpoint appliances.
• Experience with storage area networks (SAN) and SAN storage solutions
• Knowledge of Microsemi NTP (Network Time Protocol) for time synchronization across network devices.
• Manage a diverse range of hardware equipment, including Cisco switches, Sun Microsystems servers (X4170, X4170 M2), HPE ProLiant DL360 series servers (G7, G9, G10), and SAN storage solutions.
• Excellent communication and leadership skills, with the ability to effectively lead and motivate a diverse technical team.
• Strong problem-solving abilities and a proactive approach to identifying and resolving technical challenges.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Job Requirements

• Knowledge in computer science, Information Technology, Business Administration, or related field; relevant certifications (e.g., PMP, ITIL) preferred.
• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Descriptions:·

Participate in IT outsourcing risk management, lead IT outsourcing risk assessment, participate in due diligence and annual inspections of IT outsourcing vendors, participate in verification of the implementation of IT risk management and control measures of outsourcing vendors, and other IT outsourcing management work.·

Regularly organize and carry out inspections of the first line of defense, make inspection plans, scope and approaches for the first line of defense, and follow up with relevant departments or teams to complete the rectification of inspection problems.·

Take the lead in response of gap analysis and other regulatory requirements, verify the implementation of regulatory compliance requirements, and ensure compliance of the branch's IT risk work.· Participate in the assessment and mitigation of IT risks and vulnerabilities, and monitor the completion of the mitigating of risk vulnerabilities timely.

Participate in the assessment of local regulatory and head office IT risk alerts, and follow up with relevant teams to complete risk mitigation work according to requirements.· Improve the IT risk identification and assessment working mechanisms and methods, and organize relevant teams to carry out IT risk identification and assessment work.·

Participate in the construction and organization promotion of IT risk quantification indicator system and other management tools , improve the use of IT risk monitoring platforms, cooperate with the second and third line of defense departments to carry out risk and internal control management work ; organize risk assessment matrix, RACA , KRI , LDC and other assessment work.·

Organize and complete the data collection, review and submission of the IT risk quantitative indicator system of the head office.· Develop branch-level IT risk safety training plans and organize their implementation.· Participate in completing other tasks assigned by superiors and the head office.

Job Requirements:

Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
Open to candidates with interests in IT risk, IT governance, IT audit, IT regulatory compliance who are keen to explore a career in IT risk management.
Knowledge of regulatory requirements and industry practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO27001 etc.)
Attention to details, with the ability to thoroughly and accurately review IT policies, process, reporting and audit responses.
Bachelor's degree or above in IT relevant majors.
Relevant professional qualifications and certificates will be a plus.

Company information

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.