Total 19 job vacancies by Rakuten Asia Pte. Ltd.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten is a global tech company leveraging its membership ecosystem and data to benefit society. Our AI for Business Department (AI4B) develops and deploys innovative AI solutions to enhance our Commerce & Marketing, FinTech, and Mobile units. We seek talented professionals passionate about impactful, pioneering projects.

As a Product Manager, Generative AI you will lead the development and deployment of AI solutions across Rakuten’s business units. This role requires a blend of AI expertise and business acumen to integrate advanced AI technologies into our products. The ideal candidate has a strong product management background, a proven track record of bringing innovative tech solutions to market, and experience with data science, machine learning, and natural language processing. This strategic role demands navigating product development from conception to launch while leveraging AI innovations.

Responsibilities:

• Collaborate with technical and business leaders to align the AI for Business Department's strategic direction with organization-wide Generative AI initiatives.
• Define product vision, strategy, ensuring alignment with business goals and market needs.
• Assume or support the product owner role, identify and prioritize high-potential, innovative and impactful Generative AI use cases or application features, in close coordination with business experts, accelerating their development and implementation.
• Define and oversee the creation of rapid prototypes and proof-of-concepts for Generative AI applications, ensuring they meet business needs.
• Lead the planning to scale and develop successful Generative AI experiments, prototypes and proof-of-concepts into robust AI solutions.
• Engage with cross-functional teams to ensure product requirements are fully understood and integrated into the development process.
• Monitor product performance and user feedback to continuously refine and improve product offerings.
• Maintain high-quality documentation and thought leadership materials for Generative AI initiatives to engage internal and external stakeholders.
• Facilitate strategic planning sessions and coaching workshops to foster a culture of continuous improvement and innovation within the team. This includes mentoring team members on best practices in product management and agile methodologies, ensuring the team remains agile and adaptable in the face of evolving market trends and technology advancements.

Mandatory Qualifications:

• 3+ years of experience in product management
• Strong communication and interpersonal skills, capable of effectively collaborating with both technical and non-technical teams.
• Proficient in Agile development methodologies and familiar with project management tools like JIRA and Confluence.
• Independent and autonomous work style, capable of navigating complex organizational structures and driving results.
• Strategic thinker with a problem-solving mindset, demonstrating the ability to lead through innovation and critical analysis.
• A strong passion for leveraging technology to address real-world challenges and make a meaningful societal impact.

Desired Qualifications:

• Experience in product management of technology or AI-driven products.
• Proven expertise in leading and successfully executing complex technology programs or products from concept through to launch.
• Experience in setting strategic direction and uncovering new opportunities for impact within large organizations.
• Experience in developing or contributing to data science or analytics projects, including prior hands-on experience with AI/ML model development, showcasing a comprehensive understanding of the entire product development lifecycle—from initial planning and analysis through to deployment and optimization of machine learning models.
• Any proficiency in Japanese language will be advantageous.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

Department overview

Search Department focuses on Search, Discovery, and Navigation experience for users of Rakuten. We design, develop, and deploy high performance, fault-tolerant distributed systems used by millions of Rakuten customers every day. We strive to deliver the most innovative solutions that are helpful to people and societies around the world.

Why we hire

We are looking for a backend software engineer to work on next generation AI native experience. In this role, you will be at the forefront of development, and implementation of cutting-edge techniques for LLM solutions including prompt engineering, model fine-tuning, evaluation, and inference capabilities.

Position Details

• Explore and implement the most recent technologies and approaches for AI native user experience and build innovative products on top of LLM platform.
• Work closely with cross-functional teams to implement projects harnessing LLMs for diverse purposes and vertical domains.
• Design and develop a high-performance platform capable of handling and processing large volumes of requests efficiently.

Qualification

• BS degree in Computer Science, Computer Engineering, or other relevant majors with minimum 3-5 years of experience
• Extensive experience in programming, included but not limited to, the following programming languages: Java, Golang and C++
• Excellent problem-analysis and -solving skills, have industry experience in building backend services for large-scale distributed system
• Good team communication and collaboration skills.
• Strong execution skills and have a problem-solving mindset.

Preferred Qualifications

• Maintain a deep passion for contributing to the success of LLM is essential in this innovative and fast-paced team environment.
• Experience in serving Deep Learning models on framework TensorFlow, PyTorch, XGBoost etc.
• Familiar with LLM’s and supporting tools such as LangChain (Optional)

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

About Rakuten Asia Pte. Ltd.

Rakuten Asia is the Regional Head Office of Asia. It comprises various business verticals, including Rakuten Capital, Rakuten Marketing, Rakuten Rewards, Asia Tech Development Unit, Rakuten Institute of Technology and Global Marketing Office. Our office, Crimson House Singapore, is located at CapitaGreen. It houses Rakuten’s sister companies such as Rakuten Travel, Rakuten Insights, Rakuten Viki and Rakuten Viber.

About Rakuten Group, Inc.

Rakuten is Japan’s leading Internet services company, the largest e-commerce company in Japan, and the third-largest e-commerce marketplace worldwide with a combined membership of almost 1.3 billion. Rakuten has 70+ businesses and services spread across 30 countries and regions worldwide. Our global footprint starts from Japan to Asia, the Americas and Europe with a wide portfolio of services. Rakuten is an Eco-system of online services, providing a variety of consumer and business-focused services, including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports.

We are seeking a Tech Finance Manager responsible for optimizing management accounting processes and creating management accounting data. This position plays a strategic role in enhancing the technology department's financial performance and supports reporting and decision-making for the management team.

Key Responsibilities:

1. Design and Improvement of Management Accounting Processes:
   • Design, implement, and continuously improve management accounting processes.
   • Build efficient data collection and reporting mechanisms through collaboration with various departments.
2. Budget Planning and Variance Management:
   • Formulate annual budgets and conduct quarterly budget reviews.
   • Perform variance analysis between actual results and budgets, identify causes, and propose improvement measures.
3. Financial Reporting and Analysis:
   • Prepare monthly, quarterly, and annual financial reports and present them to the management team.
   • Analyze financial data to identify trends and risks, and provide strategic recommendations.
4. Cost Management and Efficiency Improvement:
   • Manage costs of development projects and identify opportunities for cost reduction.
   • Support efficient resource allocation and enhance project profitability.
5. Cross-Functional Collaboration:
   • Strengthen collaboration with development, sales, marketing, and other departments to support company-wide financial strategies.
   • Work with the IT department to optimize management accounting systems.
6. Team Building:
   • Manage team members and tasks to make excellent performance and keep stable operations

Required Qualifications and Experience:

• Over 5 years of practical experience in finance and accounting.
• Knowledge and practical experience in management accounting.
• Advanced Excel skills and experience with financial analysis tools.
• Excellent communication and presentation skills.
• Business-level proficiency in Japanese and English.

Preferred Qualifications and Experience:

• Certified Public Accountant (CPA) or equivalent qualification.
• Financial experience in the IT industry or development department.
• Experience using ERP systems (SAP, Oracle, etc.).

Desired Attributes:

• Strategic thinking and analytical skills, with a proactive approach to problem-solving.
• Emphasis on teamwork and the ability to promote cooperation with other departments.
• Flexibility to adapt to change and a continuous improvement mindset.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

About Rakuten Asia Pte. Ltd.

Rakuten Asia is the Regional Head Office of Asia. It comprises various business verticals, including Rakuten Capital, Rakuten Marketing, Rakuten Rewards, Asia Tech Development Unit, Rakuten Institute of Technology and Global Marketing Office. Our office, Crimson House Singapore, is located at CapitaGreen. It houses Rakuten’s sister companies such as Rakuten Travel, Rakuten Insights, Rakuten Viki and Rakuten Viber.

About Rakuten Group, Inc.

Rakuten is Japan’s leading Internet services company, the largest e-commerce company in Japan, and the third-largest e-commerce marketplace worldwide with a combined membership of almost 1.3 billion. Rakuten has 70+ businesses and services spread across 30 countries and regions worldwide. Our global footprint starts from Japan to Asia, the Americas and Europe with a wide portfolio of services. Rakuten is an Eco-system of online services, providing a variety of consumer and business-focused services, including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports.

We are seeking a Tech Finance Manager responsible for optimizing management accounting processes and creating management accounting data. This position plays a strategic role in enhancing the technology department's financial performance and supports reporting and decision-making for the management team.

Key Responsibilities:

1. Design and Improvement of Management Accounting Processes:Design, implement, and continuously improve management accounting processes.
   Build efficient data collection and reporting mechanisms through collaboration with various departments.
   
2. Budget Planning and Variance Management:Formulate annual budgets and conduct quarterly budget reviews.
   Perform variance analysis between actual results and budgets, identify causes, and propose improvement measures.
   
3. Financial Reporting and Analysis:Prepare monthly, quarterly, and annual financial reports and present them to the management team.
   Analyze financial data to identify trends and risks, and provide strategic recommendations.
   
4. Cost Management and Efficiency Improvement:Manage costs of development projects and identify opportunities for cost reduction.
   Support efficient resource allocation and enhance project profitability.
   
5. Cross-Functional Collaboration:Strengthen collaboration with development, sales, marketing, and other departments to support company-wide financial strategies.
   Work with the IT department to optimize management accounting systems.
   
6. Team Building:Manage team members and tasks to make excellent performance and keep stable operations
   

Required Qualifications and Experience:

• Over 5 years of practical experience in finance and accounting.
• Knowledge and practical experience in management accounting.
• Advanced Excel skills and experience with financial analysis tools.
• Excellent communication and presentation skills.
• Business-level proficiency in Japanese and English.

Preferred Qualifications and Experience:

• Certified Public Accountant (CPA) or equivalent qualification.
• Financial experience in the IT industry or development department.
• Experience using ERP systems (SAP, Oracle, etc.).

Desired Attributes:

• Strategic thinking and analytical skills, with a proactive approach to problem-solving.
• Emphasis on teamwork and the ability to promote cooperation with other departments.
• Flexibility to adapt to change and a continuous improvement mindset.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

As a Product Manager with the Global Ads Product Strategy Department, you will be responsible for guiding the development and execution of Ad Tech product development by identifying customer needs and market trends, ensuring alignment with business objectives and successful product performance.

Responsibilities:

• Take responsibility for the profit and loss of the product.
• Facilitate product improvement by working together with our engineering team in Singapore and business team in Japan to design roadmaps and release plans to improve its performance.
• Be a key decision-maker in the ad product requirement.
• Be a key point of contact with salespersons, agencies, and vendors.
• Manage contract and daily operation flow with agencies and vendors.
• Lead improvement activities in team operations.
• Conduct data analysis to clarify issues and identify improvement points.
• Consider business situations to manage tasks and schedules.
• Take responsibility for achieving targeted KPIs by developing strategies for ad product improvement & expansion.

Requirements:

• Bachelor's degree or equivalent
• Must have at least 3 years of project or product management experience.
• Must-have language requirements: Japanese (Business level) as you will be required to communicate frequently with our Japanese counterparts, and English (Business level) to communicate with other stakeholders across APAC region
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Capable of performing detailed work precisely like report creation and data analysis.
• Good understanding of the internet advertising industry and internet technology.
• High commitment to achieving the team's goal.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten is a global Internet and e-commerce company with over 1.3 billion registered users worldwide. Our e-commerce platform is the largest of its kind in Japan and among the world's largest by sales. Rakuten has many subsidiaries as well, including well-known brands like Rakuten VIKI, Rakuten Symphony, Rakuten TV, Kobo (e-Reading), and Viber (messaging). For more information, visit http://global.rakuten.com/corp/about/.

The Marketing Product Strategy Department is at the forefront of driving the company's mission to maximize global cash flow through innovative software asset IP management schemes.

Our focus is on ensuring marketer satisfaction by developing and implementing a diverse portfolio of service orientations. These include cutting-edge marketing communication and personalized customer experiences, customer loyalty management through inventive incentive services and more.

Our department is dedicated to not only meeting the current needs of our global market but also anticipating future trends and challenges, ensuring Rakuten Group remains a leader in the industry through comprehensive IP management and strategizing with our Japan headquarters.

Role and Responsibilities:

In your role as Vice Manager for Rakuten Web Search, you will lead the project and engineering teams to deliver software that are in line with our overarching goals. A pivotal aspect of your position involves overseeing the project management and delivery of software for Rakuten Web Search.

This role demands strong engagement with our Japanese counterparts and might require you to undertake frequent trips or short-term residencies in Japan during your first year. This is to ensure a comprehensive onboarding process and to build a rapid and deep understanding of our stakeholder landscape, setting the stage for future strategic influence.

Core Responsibilities:

• Provides technical and engineering leadership to the engineering teams, ensuring coherent technical solutions are designed and delivered.
• Ensures appropriate engineering approaches, methodologies, tools and processes are applied in the development of solutions so that potential deviations are identified early and appropriate actions applied.
• Continually identifies and assesses critical expertise to ensure the Engineering team is optimally staffed with the right mix of various skills and expertise levels to meet business needs. Help in hiring, training and mentoring of other team members to build a strong team.
• Responsible for engineering related reports to different stakeholders. Drive projects from initiation to closure. Manage projects, scope and costs and keep the stakeholders informed.
• Strong business acumen underpinning technical excellence. Able to understand business complexity and problems and provide technical solutions to the business stakeholders.
• Organizational Management: Oversee the organizational structure, including tasks related to people management like recruitment, hiring, and development of team members.

Qualifications:

• At least 10 years of related engineering experience with minimum 5 years in leading and managing a sizeable engineering team.
• Customer focused and team player with strengths in the areas of team building, leadership communication, staff development and mentoring.
• Significant engineering experience from a complex Systems engineering organization with extensive knowledge of hardware and software sub-systems. Track record of delivering complex engineering projects.
• Ability to work in a multi-disciplined and multi-cultural environment with teams and partners located across multiple geographies.
• A strategic thinker who confidently solves highly complex problems with informed, timely and decisive decision making.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

Department overview

Search Department focuses on Search, Discovery, and Navigation experience for users of Rakuten. We design, develop, and deploy high performance, fault-tolerant distributed systems used by millions of Rakuten customers every day. We strive to deliver the most innovative solutions that are helpful to people and societies around the world.

Why we hire

We are looking for a backend software engineer to work on next generation AI native experience. In this role, you will be at the forefront of development, and implementation of cutting-edge techniques for LLM solutions including prompt engineering, model fine-tuning, evaluation, and inference capabilities.

Position Details

• Explore and implement the most recent technologies and approaches for AI native user experience and build innovative products on top of LLM platform.
• Work closely with cross-functional teams to implement projects harnessing LLMs for diverse purposes and vertical domains.
• Design and develop a high-performance platform capable of handling and processing large volumes of requests efficiently.

Qualification

• BS degree in Computer Science, Computer Engineering, or other relevant majors with minimum 3-5 years of experience
• Extensive experience in programming, included but not limited to, the following programming languages: Java, Golang and C++
• Excellent problem-analysis and -solving skills, have industry experience in building backend services for large-scale distributed system
• Good team communication and collaboration skills.
• Strong execution skills and have a problem-solving mindset.

Preferred Qualifications

• Maintain a deep passion for contributing to the success of LLM is essential in this innovative and fast-paced team environment.
• Experience in serving Deep Learning models on framework TensorFlow, PyTorch, XGBoost etc.
• Familiar with LLM’s and supporting tools such as LangChain (Optional)

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group is a global Internet and e-commerce company with over 1.3 billion registered users worldwide. Our e-commerce platform is the largest of its kind in Japan and among the world's largest by sales. Rakuten has many subsidiaries as well, including well-known brands like Rakuten VIKI, Rakuten Symphony, Rakuten TV, Kobo (e-Reading), and Viber (messaging). For more information, visit http://global.rakuten.com/corp/about/.

The incumbent will be managing a range of internet advertising products used mainly by Rakuten Ichiba's merchants. You will be responsible for planning, development and operations of our online advertising products and systems, thereby taking the lead to achieve our goals and improvement of the product. At the same time, you will also manage the internal organization or external agencies (or vendors) to reach our product's goals.

Responsibilities

• Oversee the profit and loss of the product.
• Facilitate ad product improvement by working together with our engineering team in Singapore and business team in Japan to design roadmaps and release plans to improve its performance.
• Make key decisions regarding ad product requirements.
• Serve as the primary point of contact for salespersons, agencies and vendors.
• Manage contract and daily operation flow with agencies and vendors.
• Lead improvement activities in team operations.
• Conduct data analysis to clarify issues and identify improvement points.
• Manage tasks and schedules considering business situations.
• Develop strategies for ad product improvement & expansion to achieve targeted KPIs.

Requirements

• Bachelor's degree or equivalent.
• Minimum 3 years of project or product management experience.
• Proficiency in Japanese (business level) for frequent communication with Japanese counterparts.
• Advanced skills in Microsoft Excel and Microsoft PowerPoint for delivering presentations to both internal and external stakeholders.
• Strong understanding of the Advertising & Media Industry, Travel Internet Industry (agency side, media side, OTA etc.) or Coupon Platforms, eCommerce, and IT service services is highly beneficial.
• Ability to effectively multi-task across projects.
• Excellent communication skills and conflict management skills.
• Precision in detailed work such as report creation and data analysis.
• High commitment to achieving team goals.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten is a global Internet and e-commerce company with over 1.3 billion registered users worldwide. Our e-commerce platform is the largest of its kind in Japan and among the world's largest by sales. Rakuten has many subsidiaries as well, including well-known brands like Rakuten VIKI, Rakuten Symphony, Rakuten TV, Kobo (e-Reading), and Viber (messaging). For more information, visit http://global.rakuten.com/corp/about/.

The Regional Chief Information Security Office (CISO) is to lead information security related actions to protect Rakuten Group companies in Asia region from internal/external security threat. You will be required to define, prioritizes, and implement IT security projects to reduce or eliminate risks that have been identified. This will involve working with regional teams and sister companies in all technology areas to address different types of IT security risks.

Role Responsibilities

• Maintains hardware, software and network firewalls and encryption protocols.
• Administers cybersecurity policies to control physical and virtual access to systems.
• Performs network security audits and testing and evaluates system security configurations to ensure efficacy and compliance with policies and procedures.
• Maintaining and supporting ISO/IEC27001 activities
• Responds to cybersecurity breaches, identifies intrusions and isolates, blocks and removes unauthorized access.
• Researches and evaluates cybersecurity threats and performs root cause analysis. Assists in the creation and implementation of security solutions.
• Provides information to management regarding impact on the business caused by theft, destruction, alteration or denial of access to information and systems.

Requirements / Qualification

• Minimum 3 years of working experience in Information Security
• Bachelor's Degree preferably in a service management or information technology-related field
• Experience in leveraging industry standards and frameworks such as ISO/IEC 27001
• Working knowledge in one or more security and privacy domains such as: security governance policies and procedures, risk management, compliance, access control, network
• Project management skills to lead IT security projects
• CISA, CISM, CISSP and security related qualifications are recommended

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

We're looking for a Product Manager who have strong technical background and leads various Platform that support to digital marketing activity.

The candidate will be responsible for strengthen various digital marketing platform to resolve essential issue of our clients, business product teams, while also having both a technical and business perspective, and working with the development teams to maximize platform value. He / She will drive platform / product collaboration between teams across multiple countries, organizations and functions.

Rakuten Ichiba is a top e-commerce service in Japan and one of the largest advertisers in the world. In this position, the candidate will be responsible for working with the marketing team and business product teams to develop digital marketing initiatives to contribute to Rakuten Ichiba's growth, devising the technical solutions and working with each development teams to drive the platform development.

Responsibilities:

• Define the product vision/mission and strategy. Also, define product roadmap and leading it.
• Analyze and identify essential business issues for customers and sales/product teams, and reflect the right solutions into platform to resolve issues.
• Understand business requirements, goals and KPIs and collaborate with multiple technical teams inside and outside Rakuten to lead platform development to meet business requirements.
• Work closely with multiple stakeholders on the business side with different knowledge and backgrounds to identify the functional requirements for the marketing platform.
• Investigate the cutting-edge ad technology, industry trends and volatile business environment.
• Partner with a program manager and delivery managers in prioritization and planning for solution development (backlog management).
• Collaborate with cross-functional, cross-organizational and cross-border teams to integrate with internal and external systems, platforms, and services.
• Drive or participate in technology vendor discussions, evaluations, and selections.
• Manage product level budget and cost

Requirements:

• Bachelor's degree or equivalent
• Must have at least 3 years of project or product management experience.
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Good understanding of the internet advertising industry and internet technology.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

As the Research Intern at the Rakuten Institute of Technology (RIT) Singapore, you will apply state-of-the-art research techniques to arrive at novel solutions to business problems in the NLP domain focusing on machine translation and large language models.

The team is working on a variety of NLP research and development projects that empower the globalization of Rakuten with multilingual NLP techniques.

Responsibilities:

Research and development of cutting-edge NLP techniques, including but not limited to the following:

• Multilingual Translation Systems
• Evaluation of Large Language Models
• LLM Deployment and Efficiency
• Advanced NLP techniques (Mixture of Experts, Knowledge Distillation, Synthetic Data Generation etc.)

Qualifications:

• Master or PhD students from related areas, e.g., computer science, machine learning, mathematics, etc. PhD preferred.
• Good publication records in top-tier conferences, such as ACL, EMNLP, COLING, NAACL, NeurIPS, ICLR, ICML, AAAI, etc.
• Good programming skills, familiar with deep learning models and major deep learning programming frameworks, especially PyTorch and Hugging Face.
• Self-driven, innovative, collaborative, good communication and presentation skills.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

Department Overview

The Global Ad Technology Department (GATD) manages the whole of the advertising systems that power Rakuten. We are a cross-functional and data-driven organization working together in a diverse team spread across five countries: Japan, Singapore, India, China, and the UK.

GATD Website: https://corp.rakuten.co.jp/careers/feature/adtech/en/

About the team

We develop and maintain a comprehensive advertisement platform that allows both internal stakeholders (Rakuten Ichiba merchants) and external advertisers (huge national and international clients) to freely manage their promotional mix and marketing campaigns. Working with us you will be able to learn everything about Rakuten Group's wide range of services and huge data assets.

What are we looking for?

The Project Manager is often known as the “face” of the project. He/she is the single point of contact who manages all work streams and tasks performed by other people in a project.

PJM is also accountable for the result of the collective work of the project team. It might sound easier than it is. So, what skills are needed by a PJM?

PJM is a leader; we are looking for individuals who enjoy problem-solving and have leadership capabilities.

PJM spends a lot of its time communicating with different stakeholders. We are looking for individuals with good communication skills.

Critical thinking skills are very important for the image of the project.

PJM must be able to handle the pressure and stress that can emerge during the execution of a project.

A good PJM works well under pressure to keep the project on the path to success. Irrespective of the challenges, a PJM is a business professional- they need to act as an example and show high morale, ethics, and credibility.

Position Details

Business Process Execution

• Work closely with the Product Managers, Business Unit, and other stakeholders, to understand their needs and business direction.
• Work with the project team to execute the project successfully.

Project and Service Execution

• Be engaged in the whole process of an application development project (requirement definition, specification design, development, testing, release).
• Ensure that the project goal is well-aligned and manage the project team to accomplish it with the required level of quality.
• Apply project management techniques to successfully deliver projects on scope, time, and budget.
• Work closely with the cross-border tech teams to achieve project outcomes.
• Ensure smooth communication and comprehension among all various stakeholders both in development projects and in-service maintenance.

Collaboration

• Working closely with the Senior Product Manager, Tech Lead, Architect, and other project members
• Collaborate with different teams like Dev, QA and DevOps team.
• Collaborate with cross-culture, cross-border development team during the project execution.

Mandatory Qualifications:

• Basic knowledge on Computer Science and software development.
• Excellent verbal and written communication and presentation skills, and ability to build a strong working relationship between technical and non-technical people.
• Strong interpersonal skills with the ability to motivate and guide team members to establish positive working relationships and achieve goals together.
• Ability to manage multiple projects at once, as required, and prioritize appropriately.
• Team player and easy-going person.
• Proactive, self-starter and self-motivated.
• Perform under immense pressure.
• Strong get-things-done mind with a sense of ownership.

Desired Qualifications:

• Strong skills to write spec documents and project reports.
• Familiarity with AD/Internet-based applications.
• Previous experience in working on projects.
• Work experience with a remote team.
• Familiarity with JIRA, Confluence, and MS Teams.
• Experience leading a team is an activity that you like. Eg: CCA Clubs, Tech Clubs, and Toastmaster program.

Please be informed that this is a 1-year contract position. (Subject to conversion)

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief, or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

As an IT Support Specialist, the incumbent will be part of our in-house IT team who will be responsible in performing endpoint device deployment and management. The incumbent will also support the Regional and Global IT team in any projects and assignments as required.

Responsibilities:

• Perform Endpoint device deployment and management.
• Perform Endpoint support for members who work in the office or work remotely.
• Perform system administration and management.
• Assist in server administration and daily maintenance.
• Monitor and maintenance of desktops, servers, network devices and peripherals.
• Perform system maintenance and upgrades.
• Perform Server Room routine health checks and regular maintenance.
• Participate in problem management; assist with regular inspection and maintenance of IT asset management, information systems and equipment.
• Perform troubleshooting to diagnose and resolve problems (debug, repair, mitigate, replace,).
• Responsible for the implementation of application systems and IT infrastructure according to daily maintenance, changes or project needs.
• Working with the Regional IT team and Global IT team for any projects and assignments as required.
• Undertake ad-hoc IT-related tasks as required.

Requirement:

• Higher Diploma or above, major in computer science and technology or related fields.
• Degree, major in computer science and technology will be an advantage.
• Professional qualification (ITIL and PMP) will be an advantage.
• At least 3 years’ experience in IT support for desk side and server side.
• Working experience in medium-sized enterprises or cross-regional group companies is preferred.
• Familiar with desktop operating systems, Microsoft Office and other software, basic knowledge of application systems, databases, servers, and networks.
• Good customer service awareness, communication skills and teamwork skills.
• Strong problem-solving and learning ability.
• Ability to be a self-starter and self-paced.
• Capable of working independently with less supervision.
• Willing to work in a fast-paced environment.

Please be informed that this is a 1-year contract position. (Subject to conversion)

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief, or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

Responsibility:

• Take responsibility for the profit and loss of the product.
• Facilitate product improvement by working together with our engineering team in Singapore and business team in Japan to design roadmaps and release plans to improve its performance.
• Be a key decision-maker in the ad product requirement.
• Be a key point of contact with salespersons, agencies, and vendors.
• Manage contract and daily operation flow with agencies and vendors.
• Lead improvement activities in team operations.
• Conduct data analysis to clarify issues and identify improvement points.
• Consider business situations to manage tasks and schedules.
• Take responsibility for achieving targeted KPIs by developing strategies for ad product improvement & expansion.

Skills and Experiences:

• Bachelor's degree or equivalent
• Must have at least 3 years of project or product management experience.
• Must-have language requirements: Japanese (Native level) as you will be required to communicate frequently with our Japanese counterparts, and English (Business level).
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Capable of performing detailed work precisely like report creation and data analysis.
• Good understanding of the internet advertising industry and internet technology.
• High commitment to achieving the team's goal.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

Responsibilities:

• Drive the development of product definition and solution plans to optimize the company’s products and services portfolio.
• Apply broad knowledge of company’s product/service capabilities and competitive environment to identify new growth areas, new technology and emerging product/service opportunities.
• Oversee the analysis and evaluation of key market statistics and customer requirements to define product strategies and identify product opportunities to expand market share.
• Evaluate in-depth market analysis and leads business case for optimization of existing products/solutions alternatives and/or to create the next generation of new products.
• Collaborate with research and development to create products and validate early product definitions.
• Select, develop and evaluate personnel to ensure the efficient operation of the function.

Requirements:

• Bachelor's degree or equivalent.
• Must have at least 5 years of project or product management experience.
• Must-have language requirements: Japanese (Native level) as you will be required to communicate frequently with our Japanese counterparts, and English (Business level).
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Strong understanding of the Advertising & Media Industry, Travel Internet Industry (agency side, media side, OTA etc.) or Coupon Platforms, eCommerce and IT service services will be highly beneficial.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Capable of performing detailed work precisely like report creation and data analysis.
• High commitment to achieve the team's goal.

Rakuten is a global Internet and e-commerce company with over 1.3 billion registered users worldwide. Our e-commerce platform is the largest of its kind in Japan and among the world's largest by sales. Rakuten has many subsidiaries as well, including well-known brands like Rakuten VIKI, ShopStyle, Curbside, Rakuten TV, Kobo (e-Reading) and Viber (messaging).

Responsibilities:

• Manage Rakuten Promotion Platform (RPP) which is a marketing solution for Rakuten Ichiba’s Merchants with 3 other members.
• Achieve the business KPI by generating and enhancing the values of our products with a focus on Merchants’ GMS (Gross Merchandise Sales).
• Act as the project lead and collaborating with both Rakuten internal businesses and external digital marketing partners.
• Build and sustain strong relationships with business decision-makers both internally and externally in ensuring a strong pipeline with Ichiba (E-Commerce) business.
• Build and maintain growth strategy for business sustainability.
• Cultivate section members’ capabilities for their professional growth.

Skills and Requirements:

• Bachelor's degree or equivalent
• Must have at least 3 years of project or product management experience.
• Must-have language requirements: Japanese (Native level) as you will be required to communicate frequently with our Japanese counterparts, and English (Business level).
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Strong understanding of the Advertising & Media Industry, Travel Internet Industry (agency side, media side, OTA etc.) or Coupon Platforms, eCommerce and IT service services will be highly beneficial.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Capable of performing detailed work precisely like report creation and data analysis.
• High commitment to achieve the team's goal.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

Responsibility:

• Take responsibility for the profit and loss of the product.
• Facilitate product improvement by working together with our engineering team in Singapore and business team in Japan to design roadmaps and release plans to improve its performance.
• Be a key decision-maker in the ad product requirement.
• Be a key point of contact with salespersons, agencies, and vendors.
• Manage contract and daily operation flow with agencies and vendors.
• Lead improvement activities in team operations.
• Conduct data analysis to clarify issues and identify improvement points.
• Consider business situations to manage tasks and schedules.
• Take responsibility for achieving targeted KPIs by developing strategies for ad product improvement & expansion.

Skills and Experiences:

• Bachelor's degree or equivalent
• Must have at least 3 years of project or product management experience.
• Must-have language requirements: Japanese (Native level) as you will be required to communicate frequently with our Japanese counterparts, and English (Business level).
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Capable of performing detailed work precisely like report creation and data analysis.
• Good understanding of the internet advertising industry and internet technology.
• High commitment to achieving the team's goal.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Rakuten is a global internet and e-commerce company, with over 1.3 billion registered users worldwide. Our e-commerce platform is the largest of its kind in Japan and among the world's largest by sales. Rakuten has many subsidiaries as well, including well-known brands like Rakuten VIKI, ShopStyle, Curbside, Rakuten TV, Kobo (e-Reading), and Viber (messaging).

Responsibilities

• Optimize the searching quality to provide rakuten users the best search experience
• Combine your understanding of product objectives and take full advantage of modern machine learning and information retrieval techniques to improve search quality and perception
• Build the core systems and algorithms development including query understanding, result ranking, query recommendation, system reliability, and etc
• Provide technical leadership to drive search strategy iteration including query understanding, recall & ranking, query recommendation, reliability, etc.
• Provide guidance, regular feedback, and mentorship to team members.

Qualifications

• Bachelor or advanced degree in computer science or a related technical discipline
• 5+ years of related industry experience
• Experience as tech lead or leading complex and large projects
• Proficient coding skills and strong algorithm & data structure basis
• Experience in one or more of the following areas: NLP, Ranking, Ads, search engine, recommender system, distributed system, and machine learning
• Effective communication and teamwork skills
• Proficiency in the following languages but not limited to: C/C++, Python, Java or Golang

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief, or age.

Rakuten is a global internet and e-commerce company, with over 1.3 billion registered users worldwide. Our e-commerce platform is the largest of its kind in Japan and among the world's largest by sales. Rakuten has many subsidiaries as well, including well-known brands like Rakuten VIKI, ShopStyle, Curbside, Rakuten TV, Kobo (e-Reading), and Viber (messaging).

Responsibilities

• Optimize the searching quality to provide rakuten users the best search experience
• Combine your understanding of product objectives and take full advantage of modern machine learning and information retrieval techniques to improve search quality and perception
• Build the core systems and algorithms development including query understanding, result ranking, query recommendation, system reliability, and etc
• Provide technical leadership to drive search strategy iteration including query understanding, recall & ranking, query recommendation, reliability, etc.
• Provide guidance, regular feedback, and mentorship to team members.

Qualifications

• Bachelor or advanced degree in computer science or a related technical discipline
• 5+ years of related industry experience
• Experience as tech lead or leading complex and large projects
• Proficient coding skills and strong algorithm & data structure basis
• Experience in one or more of the following areas: NLP, Ranking, Ads, search engine, recommender system, distributed system, and machine learning
• Effective communication and teamwork skills
• Proficiency in the following languages but not limited to: C/C++, Python, Java or Golang

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief, or age.