Total 48 help desk specialist job vacancies in Singapore

about company

I am currently working with a global IoT leader with strategic investments from Temasek Holdings. They deliver cutting-edge, sustainable IoT and AI technologies that power smart cities and industries worldwide.

Salary budget open. 1 HR round + 2 Tech rounds (conducted in Chinese). 5 days in office at CBD.

about job

• Lead the overall technical architecture design and R&D work of the AI platform, ensuring its scalability and stability.

• Organize and manage the R&D team, setting clear goals and performance evaluation standards to enhance the team's technical capabilities and collaboration efficiency.

• Research and evaluate emerging AI technologies, driving technological innovation and continuous optimization of the platform.

• Manage projects, including resource allocation, progress tracking, and risk management, ensuring timely delivery.

• Collaborate closely with product managers, data scientists, and other relevant teams to drive the implementation and iteration of AI products.

• Maintain relationships with external technology partners and academic institutions to promote technology exchange and collaboration.

skills and requirements

• Master's degree or higher in Computer Science, Artificial Intelligence, or a related field.

• Over 5 years of experience in R&D of AI platforms or related technologies

• Familiarity with ML/DL, NLP, and other AI technologies, with practical project experience.

• Strong software development foundation, proficient in mainstream programming languages (such as Python, Java, C++, etc.).

• Excellent project management skills, familiar with agile development processes.

• Experience in the development and operation of large-scale AI platforms is preferred.

• Chinese speaking required as you need to liaise with Chinese stakeholders who can only speak and write in Chinese

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

about the company

Our client, one of the top 5 life insurance companies in Singapore, provides a wide range of life coverage and employee benefits.

about the job

In this position as a Policy Processing Specialist, you will be expected to support the client servicing team with the administrations work and servicing of the Group Policies Team. You will be required to assist with all new and renewal business tasks, adjustments of member's movements, billing and issuance of Medical Card. You will ensure all processes are administered timely and accurately and comply with the company's SOP and regulatory compliance.

** Offers hybrid work arrangement
** Attractive basic salary + medical benefits and annual leave
** Office is centrally located

Skills & experience required

• 2+ years of experience in a policy processing role - ideally nonlife sector
• Experience in Group Employee Benefits Insurance would be an added advantage
• Highly meticulous and accurate
• Proficient in MS Words and MS Excel
• Results Oriented/Goals Driven with good communication skills

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Communications Specialist

12 months contract

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

About the role:

The client’s Manufacturing Communications team is looking for a Site Communications Specialist to join their Singapore site within the Manufacturing Division. Key responsibilities include supporting and advising site colleagues/leaders in their communication efforts, enhancing content management and development, utilizing various communication channels, and implementing innovative solutions to engage both “wired” and “non-wired” manufacturing employees. Additionally, the specialist will assist with issues management communications and foster employee engagement across all levels and divisions within the facility.

The Site Communications Specialist will collaborate closely with the Site Communications Lead and work with colleagues across corporate and divisional communications, as well as functional leaders at the site. This position reports directly to the Site Communications Lead of the client’s Manufacturing Division in Singapore.

Primary Responsibilities:

• Coordinates and implements communication plans, empowering leaders and stakeholders with the information and tools they need to inform and engage their teams.
• Identify opportunities to promote employee engagement and help foster a positive work culture
• Establishes and creates written, verbal, and visual content that:

o Aids employees in understanding enterprise and divisional business goals, as well as site-specific priorities.

o Delivers appropriate messages with the right cadence, channels, and formats (including presentations, talking points, stories, video scripts, and intranet content).

o Tailors content to resonate with the diverse workforce in the manufacturing division, from shop floor colleagues to leaders and champions

• Ensures all materials and content align with the company's branding guidelines and corporate messaging.
• Assist in telling stories to highlight the culture and benefits of working at the organization with prospective and current team members.
• Work with a community of content and subject matter experts across the site to share best practice and identify emerging needs so as to provide editorial stewardship for internal communications and related activities to improved engagement for site colleagues.
• Assist with the creation and presentation of PowerPoint slide decks and other presentation materials for use in meetings and forums.
• Actively seeks feedback regarding communications from stakeholders, sharing insights with communications partners in both the manufacturing division to apply best practices and refine communications tactics.
• Will perform other duties as assigned.

Requirements:

• Diploma or Bachelor’s Degree in any field
• At least 2 years of relevant experience in internal employee communications.
• A creative problem solver with excellent written and verbal communication skills, with fluency in digital communication channels.
• Possesses passion, enthusiasm, and a growth mindset to drive results.
• Demonstrated ability to manage cross-functional projects successfully.
• A hands-on individual capable of guiding projects from concept to implementation.

Reg No: R22104540

EA License no: 94C3609

About the company:

Our client is a leading global provider of advanced drilling and production equipment for the energy industry, specializing in subsea, offshore, and land-based applications. The company is known for its high-quality, reliable solutions designed to meet the demanding needs of the oil and gas sector.

Responsibilities:

• Promote a positive HSE culture by advising on and supporting the implementation of health, safety, and environmental procedures.
• Conduct inspections of fire extinguishers, slings, cables, shackles, vehicles, and emergency systems to ensure compliance and functionality.
• Analyze and monitor Preventive Action Reports (RAP) to address safety concerns effectively.
• Ensure that the ART (Activity Risk Assessment) is properly prepared and suitable for the work being conducted.
• Provide guidance to management on ensuring compliance of offices, workshops, facilities, and operations with company policies and legal requirements.
• Advise line management and supervisors on HSE-related matters and best practices.
• Support the HSE department with administrative systems and processes.
• Serve as the liaison with relevant authorities on health, safety, and environmental matters.
• Investigate incidents, analyze trends, and recommend corrective actions as necessary.
• Coordinate with supervisors, line managers, and external agencies on OH&S training content and deliver training as required.
• Assess the effectiveness of in-house HSE training programs and recommend improvements.
• Maintain and update databases and consultation documents related to the Occupational Health and Safety Management System (OHSMS) and Environmental Management System (EMS).
• Conduct internal audits and site inspections to ensure compliance with OH&S policies, risk assessments, and work procedures. Participate in client, company, and external audits as needed.
• Gather and document evidence to close out actions from investigation reports, CPARs, and ISO audits.

Requirements:

• Min. Diploma and above in an Engineering / HSE or related field.
• Must be registered as a Workplace Safety and Health Officer (WSHO) with MOM.
• Certifications in ISO 14001 and ISO 45001 are preferred.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gFxsp5hC

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gFxsp5hC (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

About the Company
This company is a global leader in genomics and analytical solutions, offering cutting-edge products and services in Mass Spectrometry (MS), and related technologies. With a focus on advancing scientific research and supporting analytical workflows, their solutions empower researchers and laboratories worldwide to achieve accurate, reliable, and actionable results. Their commitment to innovation and excellence makes them a prominent partner in the life sciences and analytical industries.

About the Team | Manager
You will be part of a dynamic and collaborative sales and technical support team dedicated to driving the adoption of Mass Spectrometry solutions in the region. This role reports directly to the Technical Manager and provides an exciting opportunity to contribute to the growth and success of the company’s MS product lines. You will work closely with the sales team, customers, and internal product teams to ensure the seamless implementation and support of MS solutions.

About the Job
In this role, you will provide technical expertise and support to the sales team and customers, focusing on Mass Spectrometry workflows. Key responsibilities include conducting product demonstrations, delivering technical presentations, and troubleshooting customer issues both remotely and on-site. You will work closely with customers to understand their needs, recommend appropriate MS solutions, and ensure customer satisfaction. Additionally, you will contribute to sales processes, product training, and market expansion activities, while staying up-to-date with industry trends and emerging technologies.

Skills and Experience Required
Ideally, the right applicants will possess the following:

• Proven experience in technical support, sales, or applications within the Mass Spectrometry industry.
• Strong understanding of analytical workflows, technologies, and applications related to LC-MS and GC-MS.
• Bachelor’s degree in a relevant field (e.g., Chemistry, Analytical Sciences, Biotechnology, or a related discipline).
• Ability to troubleshoot technical challenges and provide effective solutions for customers.
• Experience in delivering product demonstrations, technical presentations, and hands-on customer support.
• Strong communication skills, with the ability to engage stakeholders at all levels and explain complex technical concepts clearly.
• Ability to work independently, as well as collaboratively, in a fast-paced environment.
• Familiarity with the life sciences and analytical instrument market is a plus.

If you are a driven technical professional with a passion for Mass Spectrometry and a proven track record of providing exceptional customer support, this role offers an exciting opportunity to grow your career and contribute to groundbreaking scientific advancements.

To apply online, please use the 'apply' function. You may contact Putra Nur Afiq (EA: 94C3609/R22105891) at [email protected]. We regret to inform you that only shortlisted candidates will be notified.

about the company

Our client is a multinational organization specializing in semiconductor equipment. They are seeking a shipping executive to handle shipping documents and coordinate freight bookings.

about the job

• Help negotiate and secure shipments by coordinating with ship owners, brokers, and other relevant parties.
• Assist the Freight Manager with daily operations, including post-fixture activities and documentation.
• Handle full-set of shipping documents, B/L, commercial invoice, packing list and etc.
• Handle Shipment for all machines model, including crating and fork-lift arrangement and coordination
• Track the shipping market and collect pertinent data to support decision-making.
• Arrange fumigation of crate as required.

skills & experience required

• Diploma / Higher NITEC
• Experience in manufacturing environment will be a plus
• Handles full shipping documentations
• Familiar with Syspro Business software will be an added advantage

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

About the company:

Our client is a leading global provider of advanced drilling and production equipment for the energy industry, specializing in subsea, offshore, and land-based applications. The company is known for its high-quality, reliable solutions designed to meet the demanding needs of the oil and gas sector.

Responsibilities:

• Promote a positive HSE culture by advising on and supporting the implementation of health, safety, and environmental procedures.
• Conduct inspections of fire extinguishers, slings, cables, shackles, vehicles, and emergency systems to ensure compliance and functionality.
• Analyze and monitor Preventive Action Reports (RAP) to address safety concerns effectively.
• Ensure that the ART (Activity Risk Assessment) is properly prepared and suitable for the work being conducted.
• Provide guidance to management on ensuring compliance of offices, workshops, facilities, and operations with company policies and legal requirements.
• Advise line management and supervisors on HSE-related matters and best practices.
• Support the HSE department with administrative systems and processes.
• Serve as the liaison with relevant authorities on health, safety, and environmental matters.
• Investigate incidents, analyze trends, and recommend corrective actions as necessary.
• Coordinate with supervisors, line managers, and external agencies on OH&S training content and deliver training as required.
• Assess the effectiveness of in-house HSE training programs and recommend improvements.
• Maintain and update databases and consultation documents related to the Occupational Health and Safety Management System (OHSMS) and Environmental Management System (EMS).
• Conduct internal audits and site inspections to ensure compliance with OH&S policies, risk assessments, and work procedures. Participate in client, company, and external audits as needed.
• Gather and document evidence to close out actions from investigation reports, CPARs, and ISO audits.

Requirements:

• Min. Diploma and above in an Engineering / HSE or related field.
• Must be registered as a Workplace Safety and Health Officer (WSHO) with MOM.
• Certifications in ISO 14001 and ISO 45001 are preferred.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)

About the company

We are representing a prominent organization with a focus on developing innovative, data-driven solutions that enhance customer engagement and loyalty. This role is part of their award-winning Digital Platforms Marketing team, responsible for strategizing and implementing impactful B2B2C marketing campaigns to support the growth of a robust retail and workspace ecosystem.

As a key member of this dynamic team, you will drive marketing initiatives aimed at increasing member acquisition, boosting engagement, and nurturing strategic partnerships to elevate the platform's value proposition.

About the role

This position reports to the Team Lead of Digital Platforms Marketing where your key responsibilities would includes

• Plan, conceptualize, and execute data-driven marketing activations aligned with lifecycle goals such as member acquisition, engagement, retention, and platform conversions.
• Analyze marketing and product data to derive actionable insights and optimize campaign performance.
• Manage end-to-end processes for strategic partnerships, including meetings, agreements, partner platform integrations, and co-marketing campaigns.
• Collaborate with media agencies to implement paid campaigns, optimize budgets, and maximize ROI across channels.
• Work with social media agencies to craft effective strategies and visuals that drive community engagement on platforms like Facebook and Instagram.
• Support content marketing initiatives across owned channels, including eDM, app communications, social media, and websites, to enhance digital engagement.
• Work closely with teams in product, customer experience, and business development to execute MarTech innovation projects such as hyper-personalization and product marketing enhancements.

Skills and experience required

• Min 3 years of experience in sectors such as retail, brands, hospitality, loyalty, or MarTech
• Proficient in marketing and analytics tools such as Adobe Experience Manager, Adobe Campaign, Google Analytics, and advanced Microsoft Office applications.
• Familiarity with design tools like Adobe Illustrator, Adobe Photoshop, or Canva, and customer engagement platforms such as Braze, is a plus.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

about the company

Our client, one of the largest insurance players in the Asia pacific market, offers a wide range of services.

about the job

In this position as a Business Development Specialist , you will be in-charge for Marine Hull portfolio and involved in helping to achieve and grow the overall target set by the organisation. The ideal incumbent will be expected to identify and develop potential business areas and maintain professional relationships with existing and potential customers.

In order to be successful, you will be required to review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with internal stakeholders.

skills & experience required

• 3+ years experience in Business Development or Underwriting with focus on Marine Insurance
• Strong technical Knowledge in Marine underwriting and risk management
• Excellent relationship building skill and strong business acumen
• Excellent communication and interpersonal skills

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Asia Rewards - Compensation Specialist

9 months contract

Overall Purpose of the role

The role holder will primarily undertake the development, implementation and maintenance of compensation programmes and provide advisory to resolve any related issues at the client’s organisation.

Responsibilities

Key Accountabilities:

• Development (including design and related analysis), implementation and delivery of compensation programmes aligned to the organisation’s strategy and applicable regulations, including the provision of advice throughout the employee lifecycle and during the annual pay review, advising on related services and the resolution of reward and compensation issues from employees, people leaders, or regulators.
• Communication and engagement to educate employees and people leaders on the compensation offering and structure, including in relation to salary, bonus, and allowances recognition schemes.
• Review the competitiveness and relevance of the compensation programmes including salary, bonuses and allowances, as appropriate.
• Administration and delivery of compensation services, including the planning of cyclical activities, developing and testing relevant processes and systems, and managing external vendors/stakeholders and engaging with other HR teams where relevant to ensure effective delivery of these.
• Compensation reporting, analytics and forecasting to support management decision-making during compensation programme development and the annual pay review, utilising internal and external data.
• Contribute to regulatory work relating to Compensation, including working in partnership with other HR teams or control functions to craft responses to regulatory requirements and gap analyses against new or revised legislations.

Stakeholder Management and Leadership

• Collaborate closely with other functions/ business divisions.
• Perform complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function and potentially guide and lead team members in this area
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Managing and influencing stakeholders to achieve outcomes.

Decision-making and Problem Solving

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
• Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• Identify the need for the inclusion of other areas of specialisation to complete assignments.
• Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

Risk and Control Objective

● Take ownership for managing risk and strengthening controls in relation to the work you do.

Essential Qualifications

• Bachelors degree in Business/Human Resources or equivalent
• Minimum three years of relevant Compensation experience
• Experience in interacting with a variety of stakeholders at various levels both internally and externally
• Experience with Project management and able to work effectively to exacting deadlines
• Good use of Microsoft Office skills including Excel, Word and PowerPoint
• Experience in providing high quality of service delivery and response to clients
• Experience and knowledge of compensation survey such as Radford McLagan, Towers Watson etc would be an advantage

Work Arrangement - Structured hybrid role:

We offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours).

Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Reg no: R1879342

EA license no: 94C3609

• Experience in supporting a user size of >100 users
• Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration
• Skilled in managing endpoint devices: Windows OS, Android and IOS

about the company
My client is seeking an IT Support Engineer to provide dedicated support to end users within the organization.

about the job

• Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.
• Regularly monitor system health, perform performance testing, and manage backups and restores as required.
• Conduct annual hardware refresh for endpoint devices (Windows, Android, iOS) and network equipment.
• Provide onboarding/offboarding for employees, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.
• Serve as the IT procurement officer, managing vendor relationships, purchasing, and overseeing billing and subscriptions for SaaS and Microsoft 365.
• Maintain IT hardware/software inventory and perform daily, monthly, and annual IT operation checklists.
• Work closely with internal stakeholders to enhance user experience and travel internationally if necessary to support vessels when vendor resolution fails.

skills and experience required
2+ years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365 or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer
This a permanent opportunity for an IT Support Engineer will pay a salary range of $ 3,500 - $ 4,000 plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Associate Specialist, Pharmacovigilance

12-month contract

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission.

Responsibilities:

The Associate Specialist, Pharmacovigilance (PV) is responsible for undertaking specified PV activities including projects with oversight by their manager or a designated PV colleague.

• Assists with execution of local PV processes and activities in collaboration with internal functional areas and external parties as assigned.
• Assists with day-to-day adverse events case management including case intake, tracking, translation to English (as applicable), acknowledgments, and follow-up activities in accordance with PV procedures and country regulations.
• Assists with Individual Case Safety Report (ICSR) Health Authority submissions in accordance with company procedures and health authority requirements, when requested.
• Assists with aggregate safety report submissions to Health Authorities in accordance with company procedures and health authority requirements, when requested.
• Responsible for filing (electronic, paper), storage and archiving safety-related and regulatory data and documentation in accordance with department and company policies and local requirements.
• Participates in compliance activities and assists in coordinating the preparation of necessary corrective actions locally for late reports.
• Supports local PV audits and inspections when requested.
• Supports PV self-inspections as required by PV Legislations (where applicable).
• Responsible for reporting adverse experiences or events (AE) or product quality complaints (PQCs) associated with the use of our company products in compliance with Corporate Policy 01: Patient Safety.
• Responsible for completing all required/applicable trainings assigned at time of hire and after hire by the due dates, before performing the activity.
• May be responsible for managing and performing local literature screening and assessment in accordance with company procedure and local requirements (as applicable).
• May be assigned responsibility for ensuring appropriate PV language is included in country PV agreements, liaising with Alliance Managers as required, supporting local qualification/due diligence activities and compliance reviews, and assisting in maintenance of the business partner data tracking system.
• May be assigned responsibility for ensuring appropriate implementation and oversight of Risk Minimization Measures and Additional Risk Minimization Measures locally as per department policy and local legislations.
• Support local implementation of applicable business continuity plans (as applicable).
• Performs other activities as requested by their Manager.
• May participate on special projects or rotational assignments within or outside of IPV as part of their professional development.

Job requirements:

• Health, life science, or medical science degree or equivalent
• At least 1 year of Pharmacovigilance (PV) experience in pharmaceutical industry
• Experience in Medical Affairs/Regulatory/Clinical research related to drugs
• Knowledge of AE reporting requirements and relevant PV regulations

Reg No: R22104540

EA License no: 94C3609

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

Communications Specialist

12 months contract

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

About the role:

The client’s Manufacturing Communications team is looking for a Site Communications Specialist to join their Singapore site within the Manufacturing Division. Key responsibilities include supporting and advising site colleagues/leaders in their communication efforts, enhancing content management and development, utilizing various communication channels, and implementing innovative solutions to engage both “wired” and “non-wired” manufacturing employees. Additionally, the specialist will assist with issues management communications and foster employee engagement across all levels and divisions within the facility.

The Site Communications Specialist will collaborate closely with the Site Communications Lead and work with colleagues across corporate and divisional communications, as well as functional leaders at the site. This position reports directly to the Site Communications Lead of the client’s Manufacturing Division in Singapore.

Primary Responsibilities:

• Coordinates and implements communication plans, empowering leaders and stakeholders with the information and tools they need to inform and engage their teams.
• Identify opportunities to promote employee engagement and help foster a positive work culture
• Establishes and creates written, verbal, and visual content that:

o Aids employees in understanding enterprise and divisional business goals, as well as site-specific priorities.

o Delivers appropriate messages with the right cadence, channels, and formats (including presentations, talking points, stories, video scripts, and intranet content).

o Tailors content to resonate with the diverse workforce in the manufacturing division, from shop floor colleagues to leaders and champions

• Ensures all materials and content align with the company's branding guidelines and corporate messaging.
• Assist in telling stories to highlight the culture and benefits of working at the organization with prospective and current team members.
• Work with a community of content and subject matter experts across the site to share best practice and identify emerging needs so as to provide editorial stewardship for internal communications and related activities to improved engagement for site colleagues.
• Assist with the creation and presentation of PowerPoint slide decks and other presentation materials for use in meetings and forums.
• Actively seeks feedback regarding communications from stakeholders, sharing insights with communications partners in both the manufacturing division to apply best practices and refine communications tactics.
• Will perform other duties as assigned.

Requirements:

• Diploma or Bachelor’s Degree in any field
• At least 2 years of relevant experience in internal employee communications.
• A creative problem solver with excellent written and verbal communication skills, with fluency in digital communication channels.
• Possesses passion, enthusiasm, and a growth mindset to drive results.
• Demonstrated ability to manage cross-functional projects successfully.
• A hands-on individual capable of guiding projects from concept to implementation.

Reg No: R22104540

EA License no: 94C3609

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

About the company

Our client, one of the world's leading insurance brokers and with focus on wholesale specialty business.

about the job

In this position as an Broking Support Specialist, you will be reporting to the HOD of the International Property team and work alongside with a small team of Brokers and Account Executives. The ideal incumbent will be expected to liaise with 3rd party cedents and be involved in client's renewals, mid-term adjustments, generating broking slips, generating reports and processing of broking documents.

The ideal incumbent will be expected to ensure transactions are conducted with full transparency, maintaining accurate records and dealing with correspondence appropriately.

** Offers hybrid work arrangement
** Office is located at CBD
** Attractive salary package, bonus and benefits

Experience and skills required

• 1+ years of experience in administration/policy support/underwriting assistant/claims support
• Excellent follow up skills and good administration skills
• Candidates from both life or non-life sector are welcome to apply
• Strong administrative skills and fast learner
• Ability to work well under pressure and tight timeline

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Operations Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary:

Reporting to the Commercial Operations Manager SEA, the primary responsibilities of the operations support specialist will be to work with cross-functional teams in SEA markets, to drive improvements across operations process and monitoring, distributor contracting processes and KPI management, as well as help enhance Health Care compliance (HCC) processes and controls across the region.

This person will work with local and SEA leadership in operations support; as well as local legal and procurement teams, to convey and review the business specific requirements in distributor and customer contracts and will work to enhance performance monitoring tools against contractual KPI’s. Additionally, this person will work closely together with local HCC and commercial teams to improve and implement Health Care Compliance processes and controls, such as sample/free goods monitoring as well as HCP (Healthcare Professional) interactions around Fee-For-Service and Educational Grant transactions.

Key Stakeholders

• Country leadership team for SEA markets
• SEA Legal and HCC teams
• SEA Finance, procurement, and tax teams

Major Duties & Responsibilities

Operations Support

• Monitor end-to-end process on quarterly samples, bundle deal, free goods and demo equipment trackers in collaboration with local markets
• Support SEA operations manager and Commercial Director with regular operations activities as required including organising local operations review meetings, data support, etc.

Health Care Compliance Processes and Controls

• Improve and implement Health Care Compliance processes and controls
• Process Change management and communication with the cross functions team (commercial, tax, HCC, legal)
• Support SEA team for HCC audits and data requests.
• Commercial representative in audit findings and mitigation plan discussions.
• Implementation lead for mitigation, control and monitor improvement plans.

Distributor Performance Management

• Tracking of Distributor performance against contractual KPI’s.
• Support performance discussions and recommend improvements in case of underperformance.
• Review distributor processes and collaborate with the cross functions team (commercial, tax, HCC, legal etc) to ensure ongoing and robust compliance environment.

Distributor change process (RFP) and Contract Management

• Monitoring of contractual end-dates and initiating renewal or RFP process.
• Representing Commercial team in RFP Procurement process i.e. collecting RFP requirements.
• Support business negotiations with customers or distributors as needed.
• Providing local legal teams with contract templates and business specific requirements.
• Review contracts (e.g. distributor agreements, deal agreements) and liaise closely with cross function teams to ensure compliance (Tax, Legal, HCC etc).
• Primary project manager for distributor transition (license and stocks transfer, commercial process SOP establishment etc.)

Requirements

• Bachelor’s degree or equivalent (in Business, Supply Chain, Engineering or Finance).
• Minimum 5 years of experience in finance, operations, and/or procurement field. Any legal experience will be a plus.
• Demonstrated ability to influence business partners with fact-based data.
• Advanced computer literacy (PowerPoint, Excel, etc.)
• Team player across levels, functions, and reporting lines

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gmna45qU

• Exposure to latest technologies
• Concrete project timeline

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior Network Engineer (LAN , WAN & firewall) to join their team.

About the job

Reporting to the Manager based out of asia, your role involves:

• Supporting/troubleshooting and implementation of Cisco network devices (Routers, Switches, Firewall and etc) devices across Asia
• Monitoring network performance, handling upgrades and network optimisation
• Handling and ensuring network related service requests for are responded
• Establishing service level management practices to ensure that the level of service from external service providers are defined and being adhered to

Skills and experience required
As a successful applicant, you will have at least 7 years of experience in Cisco network routers and switches.

Exposure to firewall will be of added advantage.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology. You will get the opportunity to participate in high value projects across APAC.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gmna45qU (EA: 94C3609/ R1219669)