Total 11 job vacancies by Rush Logistics & Services Pte. Ltd.

Assist and transport passengers requiring wheelchair assistance at Changi Airport.

Safely lift special needs passengers up/down and in/out of wheelchairs and aircraft.

To identify passenger's name, flight information, date, and special service request details, to ensure special needs passengers are taken to the correct destination.

Assist special needs passengers in transporting and claiming personal belongings and baggage.

Attend to passengers' inquiries and provide passengers with an excellent customer service experience.

Be compliant and adhere to SOP and safety standards.

Any other ad hoc matters assigned by management

Ability to read, write and converse in basic English.

Good interpersonal and communication skills.

Good customer service skills.

Adaptable to change and a good team player.

Physically fit and comfortable with walking long distances.

Training will be provided, no experience needed.

May be required to do overtime (OT), when needed.

The Supervisor is responsible for overseeing the entire food and beverage operation, ensuring exceptional guest experiences, financial performance, and compliance with health and safety regulations. This role involves strategic planning, staff management, menu development, and collaboration with other departments.

Major responsibilities

• Ensure the profitability, efficiency and creativity in each Food and Beverage outlets including banquet functions, and in-room dining.
• Partner with Sales & Marketing to increase exposure and coverage of the Food & Beverage outlets in various local and international media.
• Analyse and control food and beverage cost in order to achieve financial targets.
• Plan menus, prices and promotional events for all Food & Beverage outlets in order to maximise revenue generating opportunities.
• Identify areas for improvement in service and food & beverage quality by reviewing various service quality audit reports, guest feedback from various channels as well as guest incident reports, and formulate action plans.
• Stay attentive to market trends in culinary arts, beverages and service style in order to induce creativity in the operation.
• Role model the standards of performance, appearance and behaviour at all times.
• Responsible for team motivating and forging a performance driven team.
• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).
• Be part of the Executive Committee team and provide advice and support in decisions and projects relating to the entire hotel.

• Provide superior customer service to lounge guests to ensure that all service standards are of the highest level.
• Oversee day-to-day operations to deliver high level of service for lounge passengers consistently.
• Work closely with the lounge managers and duty managers, to ensure the smooth operation of the lounge.
• To lead, provide training and guidance to service staff.
• Monitor staff punctuality, staff performance and grooming.
• Handle and resolve issues or complaints in a professional manner.· Undertake a busy and fast paced role with varied duties.
• Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.
• Carry out regular checks of all areas of the lounge, such as food counter, shower room, toilets, etc, to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Perform general cleaning.
• Assist in clearing plates and used cutlery from passengers’ tables, politely and promptly
• Replenish all coolers and bar counters with the necessary drinks and table accessories.
• Assist in collecting and stacking up of dry stores and amenities.
• Monitor and maintain the buffet area of the lounge.
• Receive and account for food inventory.
• Follow lounge SOP and set standards.
• To assist in covering any other job positions, when required by the working situation.
• Handle administration duties when required.
• Handle and resolve staff issues/any staff conflict.
• Plan and schedule staff schedule.
• Any other duties as assigned and required by managment.
• Fluent in English.
• Hospitality - Tourism and/or F&B experience preferred.
• Excellent customer service skills.
• Good interpersonal and communication skills.
• Conflict resolution & people management skills.
• Adaptable to change.
• Excellent team player and leadership skills.
• Comfortable with fast paced environment.
• Physically fit and comfortable with physical/laborious work.
• May be required to do overtime (OT), when needed.

• Assist designated airlines with transporting special passengers (NTL- Not To Land, UM - Unaccompanied Minor, Deportee, Offload) to and fro the immigration office and flight gates at Changi Airport.
• Assist designated airlines with completion and submission of flight documents/administrative work.
• Assist and transport passengers requiring special assistance (hearing/visually impaired passengers) at Changi Airport.
• To identify passenger's name, flight information, date, and special service request details, to ensure special needs passengers are taken to the correct destination.
• To communicate and liase with airline staff, immigration officers and other airport staff when required.
• Attend to passengers' enquiries and provide passengers with an excellent customer service experience.
• Be compliant and adhere to SOP and safety standards.
• Any other ad hoc matters assigned by management.
• Ability to read, write and converse in English.
• Good interpersonal and communication skills.
• Good customer service skills.
• Adaptable to change and a good team player.
• Physically fit and comfortable with walking long distances.
• Comfortable with basic paperwork.
• Comfortable with a fast-paced working environment.
• Training will be provided, no experience needed.
• May be required to do overtime (OT), when needed.

Assist and transport passengers requiring wheelchair assistance at Changi Airport.

Safely lift special needs passengers up/down and in/out of wheelchairs and aircraft.

To identify passenger's name, flight information, date, and special service request details, to ensure special needs passengers are taken to the correct destination.

Assist special needs passengers in transporting and claiming personal belongings and baggage.

Attend to passengers' inquiries and provide passengers with an excellent customer service experience.

Be compliant and adhere to SOP and safety standards.

Any other ad hoc matters assigned by management

Ability to read, write and converse in basic English.

Good interpersonal and communication skills.

Good customer service skills.

Adaptable to change and a good team player.

Physically fit and comfortable with walking long distances.

Training will be provided, no experience needed.

May be required to do overtime (OT), when needed.

· Provide superior customer service to lounge guests to ensure that all service standards are of the highest level.

· Oversee day-to-day operations to deliver high level of service for lounge passengers consistently.

· Work closely with the lounge managers and duty managers, to ensure the smooth operation of the lounge.

· To lead, provide training and guidance to service staff.

· Monitor staff punctuality, staff performance and grooming.

· Handle and resolve issues or complaints in a professional manner.

· Undertake a busy and fast paced role with varied duties.

· Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.

· Carry out regular checks of all areas of the lounge, such as food counter, shower room, toilets, etc, to ensure cleanliness and tidiness at all times and the functionality of all facilities.

· Perform general cleaning.

· Assist in clearing plates and used cutlery from passengers’ tables, politely and promptly.

· Replenish all coolers and bar counters with the necessary drinks and table accessories.

· Assist in collecting and stacking up of dry stores and amenities.

· Maintain the buffet area of the lounge.

· Ensure that all food items at the buffet area are topped up.

· Heat-up and replenish food items for the buffet area promptly.

· Ensure that the buffet area is always neat and clean.

· Receive and account for food inventory, during stock deliveries.

· To assist in covering any other job positions, as and when required by the working situation.

· Handle administration duties, when required.

· Any other ad hoc duties assigned by management.

Possess at least 3 years of relevant background/work experience.

• Hospitality & Service /Operations qualifications an advantage.

• Ability to read, write and converse in fluent English.

• Good interpersonal and communication skills.

• Good customer service skills.

• Adaptable to change and a good team player.

• Physically fit and comfortable with standing long hours.

• Comfortable with a fast-paced working environment.

• May be required to do overtime (OT), when needed.

· Provide superior customer service to lounge guests to ensure that all service standards are of the highest level.

· Oversee day-to-day operations to deliver high level of service for lounge passengers consistently.

· Work closely with the lounge managers and duty managers, to ensure the smooth operation of the lounge.

· To lead, provide training and guidance to service staff.

· Monitor staff punctuality, staff performance and grooming.

· Handle and resolve issues or complaints in a professional manner.

· Undertake a busy and fast paced role with varied duties.

· Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.

· Carry out regular checks of all areas of the lounge, such as food counter, shower room, toilets, etc, to ensure cleanliness and tidiness at all times and the functionality of all facilities.

· Perform general cleaning.

· Assist in clearing plates and used cutlery from passengers’ tables, politely and promptly.

· Replenish all coolers and bar counters with the necessary drinks and table accessories.

· Assist in collecting and stacking up of dry stores and amenities.

· Maintain the buffet area of the lounge.

· Ensure that all food items at the buffet area are topped up.

· Heat-up and replenish food items for the buffet area promptly.

· Ensure that the buffet area is always neat and clean.

· Receive and account for food inventory, during stock deliveries.

· To assist in covering any other job positions, as and when required by the working situation.

· Handle administration duties, when required.

· Any other ad hoc duties assigned by management.

Possess at least 3 years of relevant background/work experience.

• Hospitality & Service qualifications an advantage.

• Ability to read, write and converse in fluent English.

• Good interpersonal and communication skills.

• Good customer service skills.

• Adaptable to change and a good team player.

• Physically fit and comfortable with standing long hours.

• Comfortable with a fast-paced working environment.

• Able to committ to shift work, and may be required to do overtime (OT), when needed.

• Meet and greet passengers warmly and politely
• Assist and transport passengers requiring wheelchair assistance at Changi Airport
• Safely lift passengers up/down and in/out of wheelchairs/aircraft when required
• To identify passengers' name, flight information and special service request details, to ensure that they are taken to the correct destination
• Assist special needs passengers in transporting and claiming personal belongings and baggage
• Attend to passengers' inquiries and provide passengers with a memorable customer service experience
• Adhere to all SOP and safety standards
• Perform any other ad hoc duties as assigned by management
• Ability to read, write and converse in basic English
• Good interpersonal and communication skills
• Good customer service skills
• Adaptable to change and a good team player
• Physically fit and comfortable with standing long hours
• Comfortable with laborious/physical work
• Comfortable with a fast-paced working environment
• No experience welcomed, training will be provided
• May be required to overtime (OT), when needed

Job Description & Requirements

· Provide superior customer service to lounge guests to ensure that all service standards are of the highest level.

· Oversee day-to-day operations to deliver high level of service for lounge passengers consistently.

· Work closely with the lounge managers and duty managers, to ensure the smooth operation of the lounge.

· To lead, provide training and guidance to service staff.

· Monitor staff punctuality, staff performance and grooming.

· Handle and resolve issues or complaints in a professional manner.

· Undertake a busy and fast paced role with varied duties.

· Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.

· Carry out regular checks of all areas of the lounge, such as food counter, shower room, toilets, etc, to ensure cleanliness and tidiness at all times and the functionality of all facilities.

· Perform general cleaning.

· Assist in clearing plates and used cutlery from passengers’ tables, politely and promptly.

· Replenish all coolers and bar counters with the necessary drinks and table accessories.

· Assist in collecting and stacking up of dry stores and amenities.

· Maintain the buffet area of the lounge.

· Ensure that all food items at the buffet area are topped up.

· Heat-up and replenish food items for the buffet area promptly.

· Ensure that the buffet area is always neat and clean.

· Receive and account for food inventory, during stock deliveries.

· To assist in covering any other job positions, as and when required by the working situation.

· Handle administration duties, when required.

· Any other ad hoc duties assigned by management.

Possess at least 3 years of relevant background/work experience.

• Hospitality & Service qualifications an advantage.

• Ability to read, write and converse in fluent English.

• Good interpersonal and communication skills.

• Good customer service skills.

• Adaptable to change and a good team player.

• Physically fit and comfortable with standing long hours.

• Comfortable with a fast-paced working environment.

• May be required to do overtime (OT), when needed.

· Provide superior customer service to lounge guests to ensure that all service standards are of the highest level.

· Oversee day-to-day operations to deliver high level of service for lounge passengers consistently.

· Work closely with the lounge managers and duty managers, to ensure the smooth operation of the lounge.

· To lead, provide training and guidance to service staff.

· Monitor staff punctuality, staff performance and grooming.

· Handle and resolve issues or complaints in a professional manner.

· Undertake a busy and fast paced role with varied duties.

· Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.

· Carry out regular checks of all areas of the lounge, such as food counter, shower room, toilets, etc, to ensure cleanliness and tidiness at all times and the functionality of all facilities.

· Perform general cleaning.

· Assist in clearing plates and used cutlery from passengers’ tables, politely and promptly.

· Replenish all coolers and bar counters with the necessary drinks and table accessories.

· Assist in collecting and stacking up of dry stores and amenities.

· Maintain the buffet area of the lounge.

· Ensure that all food items at the buffet area are topped up.

· Heat-up and replenish food items for the buffet area promptly.

· Ensure that the buffet area is always neat and clean.

· Receive and account for food inventory, during stock deliveries.

· To assist in covering any other job positions, as and when required by the working situation.

· Handle administration duties, when required.

· Any other ad hoc duties assigned by management.

Possess at least 3 years of relevant background/work experience.

• Hospitality & Service qualifications an advantage.

• Ability to read, write and converse in fluent English.

• Good interpersonal and communication skills.

• Good customer service skills.

• Adaptable to change and a good team player.

• Physically fit and comfortable with standing long hours.

• Comfortable with a fast-paced working environment.

• May be required to do overtime (OT), when needed.

• Provide superior customer service to lounge guests to ensure that all service standards are of the highest level.
• Oversee day-to-day operations to deliver high level of service for lounge passengers consistently.
• Work closely with the lounge managers and duty managers, to ensure the smooth operation of the lounge.
• To lead, provide training and guidance to service staff.
• Monitor staff punctuality, staff performance and grooming.
• Handle and resolve issues or complaints in a professional manner.· Undertake a busy and fast paced role with varied duties.
• Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.
• Carry out regular checks of all areas of the lounge, such as food counter, shower room, toilets, etc, to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Perform general cleaning.
• Assist in clearing plates and used cutlery from passengers’ tables, politely and promptly
• Replenish all coolers and bar counters with the necessary drinks and table accessories.
• Assist in collecting and stacking up of dry stores and amenities.
• Monitor and maintain the buffet area of the lounge.
• Receive and account for food inventory.
• Follow lounge SOP and set standards.
• To assist in covering any other job positions, when required by the working situation.
• Handle administration duties when required.
• Handle and resolve staff issues/any staff conflict.
• Plan and schedule staff schedule.
• Any other duties as assigned and required by managment.

• Fluent in English.
• Hospitality - Tourism and/or F&B experience preferred.
• Excellent customer service skills.
• Good interpersonal and communication skills.
• Conflict resolution & people management skills.
• Adaptable to change.
• Excellent team player and leadership skills.
• Comfortable with fast paced environment.
• Physically fit and comfortable with physical/laborious work.
• May be required to do overtime (OT), when needed.