Total 55 quality assurance job vacancies in Singapore

Job Purpose

You will be responsible for the benefit mapping/ claim tagging/ claim assessment under the health plan. You will also be given the opportunity to be part of an exciting team with involvement in service excellence initiatives and projects to improve the claims experience.

The Job

• Provide accurate and timely assessment of health claims within the required service standards including data benefit mapping/ claim tagging and ensure that claims are paid accurately and promptly
• Seek clarifications and liaise with policyholders on outstanding requirements
• Attend to claims enquiries
• Ensure compliance with internal and external regulatory and legal matter
• Any other ad-hoc duties as assigned by supervisor
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Diploma, Degree or Professional Insurance Certificate with at least 1 years of relevant accident and health claims experience
• Prior experience in life claims will be an added advantage
• Strong analytical, written and communication skills
• Customer-centric and meticulous with the ability to work under pressure
• A team player
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting (NBU)

The Job

• Underwrite new applications for Life, Accident and Health, disability income and long term care proposals
• Countersign and provide guidance to junior underwriters
• Provide underwriting advice & support for financial planners through e-booking, emails, phone calls
• Provide critical liaison and build strong business relationship between NBU and distribution channels
• Conduct underwriting training for distribution channels
• Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations
• Ensure all department KPIs are achieved
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Degree with at least 5 years’ experience in underwriting Life, Accident and Health risks
• Non-degree holders who have relevant experience or certification in underwriting may be considered
• Good team player with strong analytical skills & ability to work under pressure
• Good interpersonal and communication skills
• Literacy in both English and Chinese language (both oral & written)
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

The Job

A. Office Premises Planning and Fit-Out

· Involve and facilitate corporate office space planning, including implementation of workplace transformation strategy for corporate office with Group Human Capital (GHC) and application of workplace playbook to new premise locations.

· Support GHC and business units’ headcount movements to ensure physical corporate office premises and facilities are sufficient to cater for GE’s business needs and requirements for space expansion.

· Liaise with business units on premises requirements including renovations and re-stacking (where applicable); procurement and engagement of service providers to execute necessary fit-out/reinstatement works; keep track and ensure works are properly coordinated and completed within budget and deadlines.

· Establish approved standards for corporate office provisions; ensure such standards are clearly communicated to the business units and executed accordingly.

B. Facility and Contracts Management

· Oversee internal Facilities Management staff and manage external Integrated Facilities Management (IFM) service provider(s); liaise and coordinate with other business support units such as Group IT, etc. when required.

· Oversee BCM planning for the department and involve in BCP, and other industry wide exercises conducted by Group Operations or Group Risk Management.

· Oversee and manage the maintenance and upgrading of all facilities and equipment necessary to support GE’s office premises, including Access Card system, CCTV system, generator set, auxiliary air-conditioning system, air-cleaners, water dispensers, etc.; put in place sustainable and energy/water conservation practices.

· Oversee and manage all term contracts/license and ad-hoc works necessary to maintain GE’s office premises, e.g. cleaning, pest control, LEW, etc. ensuring contract/license renewals are completed prior to expiry and costs are managed.

· Oversee and monitor maintenance feedback and complaints are attended pro-actively by FM/IFM team(s) and maintaining service levels to ensure overall positive Workplace experience for staff and occupants.

· Manage the review and procurement of IFM Services and Café Services for GE’s office premises.

C. Physical Security Management

· Oversee and manage various aspects of physical security including management of access card systems and CCTV monitoring systems across all GE properties.

· Consolidate a physical security management document for GE; review and update related SOPs and internal workflows regularly to ensure physical security controls are effectively managed.

· Establish clear work process and workflow communication between up-stream GHC/business units and down-stream service providers (e.g. MCST 2781, managing agents, IFM teams) to ensure programming of staff passes for new joiners, resigned staff, contract staff, etc. are carried out timely and correctly.

D. Annual Business Plan / Budgeting

· Involve in the annual business plan exercise and ensure necessary budget provisions are made for all corporate office operations and maintenance expenses, as well as Capex provisions for any renovations/re-stacking projects.

· If necessary, to work with business units to include budget provisions for premise related upgrading/replacement works, e.g. Customer Service, Training Centre, etc.

E. Others

· Any other duties that may be required or assigned by HOD.

Our Requirements

· Diploma/degree holder with at least 5-8 years relevant experience;

· Meticulous and systematic, with ability to multi-task;

· Able to work independently and as a team player;

· Good written and verbal communication skills;

· Good computing and Microsoft Office skills; and

· Good interpersonal skills, positive work attitude and keenness to learn.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You will be part of the dynamic Business Finance team responsible for management reporting, expense budget management and project evaluation. You will assist Expense Management - Business Finance Team Lead in managing distribution/management expenses, project progress and provide meaningful business analytics.

The Job

· Responsible for the review of the Group Expense Approval Policy and Operating guidelines, including its related governance and controls.

· Involve in the review and evaluation of business initiatives in terms of program design, qualifying criteria, validation and its related financial metrics;

· Responsible for the validation of payment disbursement to our distribution intermediaries via DCMS;

· Responsible in expense management review, monitoring expense trend to ensure expenses are in tandem with business objectives;

· Preparation/Consolidation of business performance through evaluation of post project implementation, review of financial metrics and business KPI;

· Preparation/Compilation of data to support deeper analysis of distribution expenses;

· Continuously looking for ways to improve existing reporting and analytical processes.

· Assist the Team Lead for any project assignments and ad-hoc requirements.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Degree / Diploma in Finance in Finance-related fields, finance operations;

· 3 - 5 years working experience, preferably in the insurance industry and experience in finance operations;

· Strong interpersonal & operational skills;

· Possess strong verbal, written communication and analytical skills;

· Goal-orientated and resourceful;

· Attention to detail while maintaining a clear overview of key issues;

· Pro-active and independent individual; and

· Able to work effectively with minimal management guidance and supervision.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

Reporting to the Head of Distribution Recruitment, you will be leading a group of Financial Specialists and ensuring that the quality of the advisory process and transactions is aligned with the company and regulatory standards.

The Job

· Ensure needs-based selling in accordance with the Financial Advisers Act and service compliance with both internal market conduct compliance and external regulatory requirements.

· Guide newly hired Financial Specialists through weekly coaching and joint field work.

· Work closely with agency business partners to deliver sales performance.

· Ensure that the Financial Specialists meet company performance and competency standards, and maintaining accurate records for monthly reporting.

· Attentive to regulatory changes and potential business risks, and keep team updated.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· A recognized degree with at least 3 years' experience in the financial services industry.

· Sound understanding of financial planning concepts, and insurance and wealth management solutions.

· Strong interpersonal and communication skills.

· Preferably with CMFAS Mod 5, 9, 9A, CHI qualifications.

· Prior management experience is highly advantageous.

· Successfully appointed under the Representative Notification Framework (RNF) and passed all Fit and Proper checks.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

An exciting front line role for those who are passionate in helping people and families live a financially secure life through sound financial planning and advisory.

The Job

· Acquire insurance customers to grow own portfolio.

· Marketing and sale of life insurance and other financial products (in accordance with your qualification and license, and our list of product providers).

· Facilitate and support customers’ purchase journey.

· Practise professional financial planning to provide holistic perspective of protection, savings and investments needs and gaps, and make appropriate product recommendations.

· Ongoing post-sale customer service.

· Perform regular financial reviews with customers to ensure client’s portfolio remains relevant to changing needs.

· Ensure that transactions are compliant with governing laws and ethical standards.

· Stay abreast of market trends, best practices, products and processes through continuous professional development.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· A recognized degree of any discipline.

· Strong interpersonal skill.

· Entrepreneurial and self-motivated. Able to work independently with minimal supervision in a fast paced environment.

· Prior experience in financial services sales with proven track record.

· Successfully appointed under the Representative Notification Framework (RNF) and passed all Fit and Proper checks.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

An exciting front line role for those who are passionate in helping people and families live a financially secure life through sound financial planning and advisory.

The Job

· Acquire insurance customers to grow own portfolio.

· Marketing and sale of life insurance and other financial products (in accordance with your qualification and license, and our list of product providers).

· Facilitate and support customers’ purchase journey.

· Practise professional financial planning to provide holistic perspective of protection, savings and investments needs and gaps, and make appropriate product recommendations.

· Ongoing post-sale customer service.

· Perform regular financial reviews with customers to ensure client’s portfolio remains relevant to changing needs.

· Ensure that transactions are compliant with governing laws and ethical standards.

· Stay abreast of market trends, best practices, products and processes through continuous professional development.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· A recognized degree of any discipline.

· Strong interpersonal skill.

· Entrepreneurial and self-motivated. Able to work independently with minimal supervision in a fast paced environment.

· Prior experience in financial services sales with proven track record.

· Successfully appointed under the Representative Notification Framework (RNF) and passed all Fit and Proper checks.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You will assist in administrative work including claims registration and payment requisition, sorting of incoming documents, filing, retrieval of claim files and assist to appoint motor surveyors for pre-repairs inspection.

The Job

· To support claims staff with claims registration and payments.

· To support motor team on the appointment of motor surveyors for pre-repairs inspection.

· To assist in annual review of claim files to ensure reserves are adequate for active files and to close inactive files.

· To ensure that closed files are send to warehouse for archiving.

· To ensure strict adherence to company Standard Operating Procedures.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Able to work independently

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You will be part of Corporate Treasury within the Group Finance Division and be actively involved in the liquidity management activities.

The Job

1. Monitor & manage overall liquidity position:

- Review funding needs, cash flow forecast and manage the operational cash needs of the Company; and

- Track and report the liquidity metrics on a regular basis.

1. Manage & utilize liquidity facilities:

- Responsible to maintain existing liquidity facilities such as Revolving Credit Facilities and Repo and to secure new liquidity facilities when required;

- Responsible for utilisation and repayment of liquidity facilities; and

- Track and report the purpose and cost of the utilisation.

1. Oversee third party collateral management service and related issues:

- Responsible to resolve any operational issues with third party provider; and

- Ensure collateral activities are carried out based on established service level agreement

1. Monitor and manage collateral pool (incl. cash) at asset owner level:

- Monitor the daily collateral activities; and

- Track and report the internal fund transfer pricing for collateral activities.

1. Assist to manage the Fixed Deposit portfolio within delegated authority.

F. Streamline and automate processes to achieve efficiency and enhance quality.

G. Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

H. Maintains awareness of industry trends and development on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

I. Highlights potential concerns /risks and proactively shares the best risk management practices.

Our Requirements

· Bachelor’s degree in Finance / Accounting / Banking or related field.

· Minimum 5 years of experience in treasury, collateral and/ or liquidity management

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies:Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting (NBU)

The Job

· Underwrite new applications for life, accident & health and long term care proposals

· Lead a team of underwriters, countersign their work and provide guidance to them

· Provide underwriting advice & support for financial planners through e-booking, emails and phone calls

· Provide critical liaison and build strong business relationship between NBU and distribution channels

· Conduct underwriting training for distribution channels

· Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations

· Ensure all department KPIs are achieved

· Continuous Customer Engagement: to keep the financial planners updated on a continuous basis throughout the assessment of new business applications - through phone calls, emails and meetings (if required). This would include sharing details of the queries raised, possible options to expedite case closures and for postponed or declined cases. To ensure that we proactively engage with the financial planners and provide best in class customer service.

· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

· Degree with at least 8 years’ experience in underwriting Life, Accident and Health risks

· Non-degree holders who have relevant experience or certification in underwriting may be considered

· Good team player with strong analytical skills & ability to work under pressure

· Good interpersonal and communication skills

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

Work closely under the direction of the department’s team lead, managers and HOD to work closely with our Singapore Group Insurance Departments and provide customer service support to our clients, stakeholders, business partners and customers.

The Job

• Contact Centre Operations – Managing stakeholder’s/ business partners, customer queries and concerns and updates via calls and emails, handling escalations and ensuring all service deliverables are handles professionally, timely and aligned with Great Insurance operational requirements.
• Assist and support HOD/ Team Lead, Manager in overall operation which may include execution and support of urgent/ special taskforce, initiatives, escalation and investigation, Service Level monitoring, assignment of daily tasks/ scope and rostering. Assist on any other adhoc duties from time-to-time.
• AML creation/ initial setup in system
• Be professional and need to have positive attitude and mindset and strive to be a team player to ensure safe, positive and cohesive work culture and environment.
• Work closely with fellow team members and provide support to ensure all contact centre service agreement and KPI are met.
• Operational Support – Providing assistance to other internal departments e.g. escalating cases, queries and concerns
• Administrative Support – Assistance in shared administrative duties
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Diploma and above in any fields
• Have strong customer service skills and experience in the same field for at least 3 years
• Driven and target oriented.
• Demonstrates alignment with the organisation’s core values through expected behaviours.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You will be handling insurance claims assessment under the personal accident and medical plans. You will also be given the opportunity to be part of an exciting team with involvement in service excellence initiatives and projects to improve the claims experience.

The Job

· Determine policy coverage, establish proof of loss with proper documentation and provide accurate and timely assessment of personal accident and healthclaims within the required service standards and ensure that claims are paid accurately and promptly

· Seek clarifications and liaise with medical institutions and policyholders on outstanding requirements

· Deliver excellent service and enhance customer and distribution channels relationship management

· Attend to claims enquiries escalated from customer touchpoints

· Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices

· Conduct review of pending claim to ensure reserve adequacy and closure of claims in a timely manner

· Any other ad-hoc projects assigned by supervisor

· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

· Diploma, Degree or Professional Insurance Certificate with at least 1 years of relevant personal accident and inpatient claims processing or administrative experience

· Prior experience in nursing will be an added advantage, fresh graduates are welcomed to apply

· Ability to understand policy wordings and explain medical conditions in insurance context

· Strong analytical, written and communication skills

· Customer-centric and meticulous with the ability to work under pressure

· Good interpersonal skills to effectively communicate with all stakeholders

· A team player

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

Your role is to execute the Financial Lines business plan to achieve both top-line growth and bottom-line profitability with a risk-oriented mindset delivered at a high quality customer service standard.

The Job

· Drive profitable growth of Financial Lines by :

o Exercising underwriting authority within delegated authority to assess, price and quote both new and renewal risks;

o Referring risks to the appropriate next level approval for risks outside delegated authority;

o Ensuring compliance with all relevant underwriting requirements and company’s reinsurance treaty limits, terms and conditions;

o Upholding underwriting excellence and providing technical guidance in risk selection, pricing adequacy and product offerings;

o Growing new business by (i) identifying and engaging under-penetrated distribution channels, and (ii) deepening engagement with current distribution channels;

o Conducting product trainings for distribution channels;

o Working closely with Accounts on credit control matters;

o Ensuring acceptable loss ratio through loss control activities and engagement with claims personnel.

· Set and uphold service standards by :

o Timely response to the requests of intermediaries or clients;

o Timely renewal outreach;

o Regular follow up;

o Timely and proper instruction to Policy Processing Team.

· Ensure smooth operation of Financial Lines by :

o Maintaining proper records of submission flows;

o Preparing reports for monthly internal meetings and periodic business reviews with internal and external stakeholders;

o Conducting regular portfolio review;

o Training of junior underwriter(s) and/or underwriting assistant(s) as appropriate.

· Others :

o Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

o Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

o Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Undergraduate degree from a recognised institution;

· ACII or ANZIIF or Certification in General Insurance;

· At least 5 years’ experience in Financial Lines insurance underwriting in the Singapore market with good knowledge of general insurance laws and legislations;

· Able to work collaboratively with intermediaries across all channels as well as to handle direct clients;

· Good analytical skills and attention to details;

· Good presentation skills;

· Proficient with Microsoft Office applications;

· Resourceful and independent with strong decision making ability;

· Team player and a desire to achieve excellence;

· High level of integrity, takes accountability of work and good attitude over teamwork;

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You will be responsible for the planning, organizing and executing audits for the Great Eastern Group of Companies. You will also assist the Singapore Head of Internal Auditor, to provide an independent and objective assurance to improve the Group’s operations.

The Job

· Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices;

· Lead or participate in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables;

· Develop audit plans and programs. Ensure that these documents are up-to-date and suitable to the current operating environment of the auditee;

· Ensure timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to AC (Audit Committee);

· Lead or participate in other ad-hoc assignments including special projects and investigations;

· Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;

· Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met; and

· Assist in the administration of Group Internal Audit and ensure effective and efficient usage of the Department’s resources.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Bachelor's degree in Accounting, preference will be given to those with Chartered Accountant or Certified Internal Auditor certification;

· 5 to 8 years of relevant audit experience;

· Knowledge of the insurance sector will be an added advantage;

· Strong report writing, communication and presentation skills;

· Analytical, independent and a good team player;

· Committed and able to interact well with all levels of staff;

· Proficient in oral and written English; and

· Able to travel overseas when required (once/twice every quarter).

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies:Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You will assist to increase premium production and achieve intermediaries’/clients’ satisfaction.

The Job

· Responsible for GWP & Underwriting Profit set for Agency Channel

· Tracking, monitoring and analyzing agents’ productivity / retention.

· Conduct Visitation and Network with Intermediaries to enhance business relationship

· To arrange and provide training to agents and business partners.

· Underwrite and provide quotations in accordance with assigned authorized limits and within the company’s underwriting guidelines and treaty terms. To seek treaty clearance when necessary. Review and negotiate renewal terms and follow up on policy renewal before expiry. Review Underwrite request for mid-term changes to the policy coverage. Arrange facultative reinsurance in accordance with the company’s reinsurance security guidelines. Arrange and/or conduct risk survey when necessary. Joint visitation with Agents, if required.

· Participate in credit controls and premium management.

· Participate in any ad-hoc projects assigned.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Certificate in General Insurance (BCP, ComGI, PGI) , Certificate in Health Insurance

· Minimum 3 to 5 years of working experience in similar field

· Good team player who is task and results oriented

· Meticulous and excellent interpersonal skills

· Proficient in Microsoft Office

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

As part of the Financial Risk Management team within Group Risk Management, you will be part of the team responsible for developing and implementing models used for managing various financial risks of the Group. This role will provide you with on the job exposure to financial risk management within Great Eastern, which is the largest insurer in the Singapore market.

The Job

• Develop and implement Stochastic Asset and Liability Management (“ALM”) models for various risk related analysis such as solvency management and strategic asset allocations;
• Calibrate real world as well as risk neutral models (interest rates, credits, equities etc.) and generate stochastic economic scenarios for risk and valuation purposes;
• Build and streamline limits monitoring tools including the automation of derivatives and limits reports.
• Assist in the implementation of risk analytics platform such as MSCI and other enterprise business intelligence tools for risk management purposes;
• Ad hoc financial risk management assignments.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• University degree in a quantitative discipline (e.g. Physics, Mathematics, Statistics, Actuarial Science, Financial Engineering etc.) with a strong ability of handling data and performing quantitative analysis;
• Familiar with the main risk drivers and valuation of various financial instruments including derivatives using Monte Carlo and other numerical methods;
• Knowledge of life/general insurance and machine learning models is a plus;
• Proficient in commonly used programming languages such as Python, R and SQL; and
• Strong team player with good written and verbal communication skills.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You will be responsible for planning and executing IT audits for the Great Eastern Group of Companies. You will also assist the Singapore Chief Internal Auditor, Group Internal Audit, to provide an independent and objective assurance to improve the Group’s IT control environment.

You are self-motivated, a good team player with initiative, who is keen to explore a career switch opportunity and willing to be challenged. We are open to candidates with experience in IT Security/Operations, application development and career auditors to discuss this opportunity.

The Job

· Participate or lead in the planning and execution of audit assignments to ensure quality and timeliness of reports and deliverables;

· Develop risk-based audit plans and testing programs;

· Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices to enhance IT control design and enforcement;

· Support business audits through integrated or thematic audits by providing technology expertise and evaluating IT controls supporting the business operations;

· Manage or participate in other ad-hoc assignments including special projects and investigations;

· Contribute to continuous monitoring of technology risk areas. Establish and maintain strong relationship with technology stakeholders including risk management and control groups;

· Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;

· Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met; and

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential observations /risks and proactively shares best risk management practices.

Our Requirements

· 5 - 7 years of relevant experience in IT security governance, IT Infrastructure/Cybersecurity/outsourcing operations, Technology Risk Management in banking or FI;

· Knowledge or exposure to cybersecurity controls, infrastructure technology (i.e. cloud security, network, virtualization), ethnical hacking, application security, API, micro services and secure coding standards;

· Familiar with the regulatory requirements specific to technology risk management (e.g. MAS, RMiT, OJK);

· Good report writing, communication and presentation skills;

· Complete audit work papers and reports with minimal intervention by the audit manager/team lead;

· Provide continuous monitoring of technology areas, engage technology control partners to upkeep with the changing IT risk landscape of the group;

· Attention to details to ensure completeness and accuracy of audit coverage;

· Strong analytical skill, time management, independent and collaborative;

· Able to interact well with all levels of staff;

· Bachelor's degree in Computer Science or Engineering, Accounting, preferably hold one or more of these professional certifications (e.g. CISA, CISM, CEH, CISSP, CCSP);

· High level of integrity, takes accountability of work and good attitude over teamwork;

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Self-motivated and takes initiative to improve current state of things and adaptable to embrace new changes; and

· Able to travel overseas when required and safe to do so (10% estimated).

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

We are looking for an aspiring actuary to join our actuarial General Insurance (GI), Group, and Accident & Health (A&H) team. Reporting to the Head of GI and A&H Pricing, you will be leading a dynamic team of actuaries and assist the company in the managing of the GI, Group and A&H portfolio. This includes product pricing, product development, and monitoring of products. Provide actuarial support to actuarial valuation team, and General, Group and A&H businesses.

The Job

· Product pricing and data analysis, bydeveloping and enhancing in-house statistical capability, which includes:

- Design and develop pricing models that meet internal and regulatory requirement;

- Design and perform data analysis with the aim of providing actionable insights, as well as setting pricing assumptions;

- Periodic profitability study and experience analysis

- Assist in the financial management of the business, including reinsurance program review

- Support business units by generating relevant reports for monitoring and tracking purposes

· Collaborate with internal/ external stakeholders to price and develop GI, Group and A&H products. This includes:

- Collaborating with internal stakeholders on the design and pricing of the products; and

- Work closely with underwriters and claims managers to integrate new product features and improvement in processes into their day to day operational activities.

- Provide technical support on other related matters, such as marketing, underwriting, claims management and system development

· General Insurance regional involvement to provide pricing guidance and review support across entities

· Assisting the Company in driving the GI, Group and A&H business through experience and profitability analysis on various business lines.

· Play a leading role in actuarial pricing related projects, and supporting the business units in achieving their key performance indicators.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Degree Holder in Actuarial or Statistics

· A qualified/ near qualified Actuary

· 6 years or above in relevant actuarial roles.

· Experience working closely with underwriting, claims and product developers.

· Experience in project management and presenting financials to management.

· In depth knowledge of GI, Group, A&H insurance products and actuarial practice.

· Excellent in statistical analysis, problem solving and communication skills

· Proficient in MS Excel

· Good knowledge of statistical packages and strong interest in programming (e.g. SAS, SQL, VBA, Prophet)

· Familiar with IP Shield, General Insurance products, reinsurance structures, AS400 system data structure, RBC2, IFRS17 and Prophet programming will be an advantage

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

The Site Reliability Engineer (SRE) combines software development and system leading to build and run distributed solutions in a secured multi-tier heterogeneous environment to safeguard, provide and continuously improve the software and systems behind the organization’s cloud platform solutions.

The Job

· Work closely with Cloud Portfolio Director and the Cloud Engagement Lead to derive and implement a technical roadmap that is align with the IT architecture and cloud strategy.

· Work closely with a team of engineers of different domains to implement new and enhanced services the cloud platform.

· Be the solution engineer for the cloud platform, which includes new services via IaC on IaaS across Hybrid Cloud.

· Leverages on software as the primary tool to optimizing systems, building infrastructure and removing mundane work through automation. Scale sustainably via automation and evolve services/solutions, leveraging IaaS across hybrid cloud to drive changes that improves reliability and velocity.

· Engages in and improves the full lifecycle of cloud platform solutions from design, deployment, operation and refinement with accuracy and in compliance with organization policies and security requirements.

· Automate repetitive tasks and optimize cloud operations.

· Support services before go-live through activities like system design consulting, developing software platforms and launch reviews. Maintain post-live cloud operations by measuring and monitoring availability, latency and overall system health with any prompt and remediate actions.

· Support cloud adoption including new system and legacy system migration from traditional infrastructure to GEL Cloud platform

· Deploy product updates as required while implementing integrations when they arise. Specifying, documenting and developing new product features, and writing automating scripts.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Strong hands on experience with using and designing VMware Cloud Foundry solution including NSX-T, vRealize Suite, vSphere/vCenter is mandatory.

· Strong hands on experience with using and designing Public Clouds (AWS, GCP or Azure) landing zone and infrastructure layer

· Strong working experience on patch management for operating systems and middleware is mandatory. Eg, Windows, RedHat, Websphere, Weblogic, MSSQL etc.

· Hands on experience with creation and maintenance of VMware server templating/blueprints such as RedHat, Windows server templates.

· Hands on experience with infrastructure-as-code, orchestration, configuration management and provisioning tools is mandatory.

· Systematic problem-solving approach, coupled with effective communications skills and a sense of ownership and drive.

· Strong experience in a Continuous Integration/Continuous Delivery (CI/CD) environment with strong appreciation of change/version control process and methodologies.

· Worked with DevOps and Automation tools (E.g. Selenium, SOAPUI, Bamboo, Jenkins, Ansible, Marvin, Github, Bitbucket, Nexus, Jira, Confluence etc).

· Must code, debug and optimize code and automate mundane tasks.

· Experience in scripting languages such as Bash, Batch, Powershell, YAML etc.

· Experience implementing distributed solutions in a secured multi-tier heterogeneous environment is mandatory.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

This role will provide technical support in the solution, design, development, Implementation and maintenance of the Great Eastern Enterprise Stream Processing Platform.

The Job

· Involves in architecture, design & development of distributed messaging system/streaming platform.

· Assists in the design and implementation of our Kafka application architecture.

· Designs, build and maintain Kafka topics, producers and consumers for new and existing applications to help facilitate development team onboard Kafka. Help educate teams on Kafka standard practices.

· Contributes to the tuning and architecture with a strong understanding of related Kafka Connect and Linux fundamentals.

· Monitors and observes Kafka health metrics and alerts, taking action proactively and in a timely manner

· Supports all planned maintenance activities, BAU activities for Kafka Platform including any emergency maintenance.

· Performs upgrades for Kafka Platform.

· Implements standard security practices for securing Kafka platform

· Contributes to the technical vision, architecture and implementation for our streaming platform; including CI/CD, Self-Service Interfaces, Feature Development and Continuous Delivery.

· Develops Utility Services & Reusable Asset Library:

a) Build and document components, code or other assets that can be leveraged by project teams. Includes value-added services that are non-BU specific and might otherwise be redundantly developed and maintained by each area.

· Performs Unit Testing and Support Integration Testing

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· 8+ years of overall experience in professional IT/Software engineering.

· At least 3+ years of hands-on experience with managing distributed messaging systems, like multiple Kafka clusters.

· Extensive experience in working with Kafka ecosystem (Kafka Brokers, Kafka Connect, Zookeeper) in production (open source or enterprise distributions).

· Exposure to Confluent stack (Confluent ksqlDB, Rest Proxy, Schema Registry, Control Centre) will be highly appreciated.

· 2+ years of experience in administration and configuration of Apache Kafka or Confluent Kafka platform.

· Have experienced in the development and deployment of Apache Kafka and middleware automation for enterprise wide consumption.

· Have experienced using Bitbucket, Bamboo, Nexus, Kibana, Elastic Search, FileBeat.

· Have experienced & knowledge on implementing various security standards (TLS, mTLS, PKI, Encryptions, Authentication, Authorization) used in securing Kafka clusters.

· Experienced or working knowledge of Kubernetes, Docker, Spring Boot, Java.

· Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.

· Good to have experience in JMS messaging technologies such as IBM MQ, Rabbit MQ etc.

· Prefer with Banking or Insurance industry experience.

· Adaptable to fast-pace environment, self-driven and result-oriented. Good team player with good interpersonal skills and able to work independently and possess initiative.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

The candidate will be part of the Regional IFRS data integration team to build a base IFRS17 solution for Great Eastern Life (GEL) Group that will be used by all GEL entities (Singapore, Malaysia, Indonesia). The candidate is expected to deliver quality work with compliance to our Group IT processes and standards.

The Job

Key responsibilities and duties:

· Deploy and maintain Hadoop CDP cluster

· Monitor connectivity and health of Hadoop services

· Analyze storage data volume and allocate space in HDFS

· Resource management of the cluster

· Add and decommission data nodes

· Configure NameNode and ensure high availability

· Granting of access through Ranger

· Assist in capacity planning

· Assist with performance tuning and execution of jobs

· Deploy, monitor and terminate CDP PaaS clusters on AWS

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

a) Qualifications

• Tertiary education, preferably in computing or engineering
• Cloudera administrator certifications
• AWS Cloud certifications

b) Working Experience / skill sets required

· 3+ years working experience administering Hadoop clusters (HDP, CDH, CDP)

· Proficient in Unix shell scripting

· Experience CDP Public cloud preferred

· Experience in python scripting preferred

· Experience installing Hadoop cluster preferred

c) Competencies

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Adapt to new technologies and willingness to learn.

· Pro-active and positive attitude.

· Ability to multi-task.

· Knowledge of computing, software design, use of parameterization, database and security concepts.

· Good communication & collaboration skills.

· Good Analytic & Problem solving skills.

· Good knowledge of best practices of data related or coding disciplines.

· Familiar with regulatory, security and industry guidelines.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

This role will be responsible to manage the network technical resources (this may include networking devices, firewalls, link load balancers, network monitoring, load balancers/ traffic managers, network inventory, configuration settings and files), and be responsible to provide network infrastructure solutions, delivery and support for the group. This role will be required to manage the day to day activities of the equipment. This role will also work closely with GEL partners, vendors and service providers to manage the overall IT network operations including infrastructure operations and the underlying technologies.

The Job

• Manage (add, maintain and decommission network devices when required)
• Monitor the health of network devices
• Provide technical assistance, support and remediation across all the network devices
• Manage and Backup configuration files and settings
• Analysis of infrastructure and capacity planning for future projects/growth.
• Apply patches, firmware upgrades and bug fixes necessary to maintain the safe and reliable operations of the network infrastructure and devices
• Facilitating meetings with various technical teams as well as third party vendors.
• Plan and lead network performance, stress and other testing on the network infrastructure landscape.
• Work with the infrastructure teams to ensure 100% system uptime and availability
• Manage and execute system/application installation, patching, rollouts, releases and upgrades
• Troubleshooting and resolving network infrastructure related issues
• Maintain inventory list and network devices, network topology documentation
• Manage and maintain the enterprise monitoring system for network devices
• Adhere to GEL operation processes and procedures, aligned to the GEL group’s processes and standards, (ITMP, ITSS, TSS and etc)
• Manage and maintain the network devices to meet SLA
• Manage and maintain network connectivity links
• Work with vendors, partners and service providers to maintain SLA, resolve issues and assess root cause for remediation
• Participate in GEL DR and BCP planning, exercises and execution
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• A Bachelor’s degree in Computer Science / IT or Diploma with Professional Certifications.
• At least 5 years relevant experience successfully managing and deployment of network solutions or IT systems implementation and integration.
• Experience working with multiple infrastructure teams, project teams (business, IT application and infrastructure teams).
• Excellent network troubleshooting skills using various devices, brands and toolsets.
• Strong technical understanding of any three of the following:
• Networking and TCPIP
• Routing and Switching
• IT Security devices, including firewalls
• CASB solutions
• Network Access Control Solutions
• Load balancers
• Link load Balancers
• Intrusion Prevention Systems or Intrusion Detection Systems
• Monitoring and alerting solutions
• Network authentication solutions
• Ability to understand business processes and financial functions a plus
• Strong oral and technical documentation skills
• Experience with leading performance, stress and capacity testing is a plus.
• Analytical and intuitive to recognize non-perfoming or/and to realize the broader implications of project success or failures from the interdependencies in the portfolio
• Excellent communicator with strong influencing skill set and able to manage conflicts
• Team player who can lead in brainstorm session with peers to problem solve and make decisions
• Self-driven with a positive attitude to champion for culture change management initiatives within IT and with interfacing Business stakeholders
• Ability to motivate and enthuse mixed teams to ensure Service delivery and maximise the customer’s experience.
• Ability to work with virtual teams from Indonesia, Malaysia and Singapore.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting (NBU)

The Job

• Underwrite new applications for Life, Accident and Health, disability income and long term care proposals
• Countersign and provide guidance to junior underwriters
• Provide underwriting advice & support for financial planners through e-booking, emails, phone calls
• Provide critical liaison and build strong business relationship between NBU and distribution channels
• Conduct underwriting training for distribution channels
• Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations
• Ensure all department KPIs are achieved
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Degree with at least 5 years’ experience in underwriting Life, Accident and Health risks
• Non-degree holders who have relevant experience or certification in underwriting may be considered
• Good team player with strong analytical skills & ability to work under pressure
• Good interpersonal and communication skills
• Literacy in both English and Chinese language (both oral & written)
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

As part of the Financial Risk Management team within Group Risk Management, you will be part of the team responsible for developing and implementing models used for managing various financial risks of the Group. This role will provide you with on the job exposure to financial risk management within Great Eastern, which is the largest insurer in the Singapore market.

The Job

• Develop and implement Stochastic Asset and Liability Management (“ALM”) models for various risk related analysis such as solvency management and strategic asset allocations;
• Calibrate real world as well as risk neutral models (interest rates, credits, equities etc.) and generate stochastic economic scenarios for risk and valuation purposes;
• Build and streamline limits monitoring tools including the automation of derivatives and limits reports.
• Assist in the implementation of risk analytics platform such as MSCI and other enterprise business intelligence tools for risk management purposes;
• Ad hoc financial risk management assignments.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• At least 7 years of relevant experience in quantitative model development, risk analytics, financial risk management or other similar fields in a financial institution;
• Good university degree in a quantitative discipline (e.g. Physics, Mathematics, Statistics, Actuarial Science, Financial Engineering etc.) with a strong ability of handling data and performing quantitative analysis;
• Familiar with the main risk drivers and valuation of various financial instruments including derivatives using Monte Carlo and other numerical methods;
• Knowledge of life/general insurance and machine learning models is a plus;
• Proficient in commonly used programming languages such as Python, R and SQL; and
• Strong team player with good written and verbal communication skills.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

The candidate is expected to work on the Regional IFRS17 Programme as a Data Mapper cum Business Analyst. The Programme is implementing solutions for compliance with the International Financial Reporting Standards for Insurance Industry which the Company targets to go live in January 2023 for Singapore & Malaysia entities and 2 years later for Indonesia entities.

The candidate’s key role to be performed in the SDLC is to elicit and analyse data requirements, provide technical translation to business requirements captured in mapping documents for Extract Transform and Load (ETL), conduct System Integration Test (SIT), and support Users’ Acceptance Test (UAT) and user training. The candidate is also expected to follow our Group IT Application Processes, Standards & Procedures.

The Job

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

· Facilitate / conduct workshops for business users to identify project requirements. Gather, analyse, document and follow up on user requirements.

· Perform data mapping from source to target data fields by understanding the core IFRS17 requirements, software solution and how to implement this within Great Eastern Finance and Actuarial business teams.

· Based on the requirements, generate artefacts needed for solution generation. These artefacts include – Data Mapping specification for ETL purposes, integration/interface specifications, site-map and page-flow, and the usage of UML diagram to detail the process flow and solution.

· Build an understanding on IFRS17 product and configuration in order to support the business during configuration and build phase. Ability to analyse and pull out data from database to analyse situations to support configuration.

· Work with IFRS17 solution vendor on System Unit testing.

· Hands on planning and execution of functional test cases, perform execution of System Integration Test (SIT) cutting across source data teams and outbound systems.

· Support users during User Acceptance Testing (UAT), regular tracking of test progress status and defect management.

· Develop IFRS17 and contribute towards insurance-specific SME knowledge for group-wide knowledge management

Our Requirements

a) Qualifications

· Degree in Computer Science, Business Information Systems or Finance / Insurance degree

· Certified Business Analysis (CBAP or equivalent)

· Certified Agile / Scrum practitioner will be an added advantage

b) Working Experience

· Minimum 4-5 years working experience in IT preferably in Insurance industry and experience handling projects or BAU in Insurance core systems or Finance systems

· Minimum 3 years ETL data mapping experience in Insurance domain and Financial reporting systems

· Strong understanding of how legacy systems relate/interface with each other

· Ability to translate business requirements documentation into data requirements and source-to-target data mappings

· Understanding of data models and ETL processing

· Familiarity with application programming and data model design processes

· Experience in using SQL to profile data prior to mapping

· Comfortable with handling data analysis via database queries – Hive SQL query execution on Hadoop platform

· Working knowledge of Oracle SQL, PL/SQL database added advantage to support business, testing, troubleshooting etc

· Must be able to provide Sample data mapping documents

· Experience in Data Warehouse a plus

· Good understanding of IFRS4 or IFRS17 is an advantage

· Good Insurance domain knowledge and knowledge of insurance products is preferred

c) Competencies

· Must possess excellent business oriented analytical skills

· Strong oral and written communication skills

· Organized with an eye for detail

· Team player and must be able work with cross IT and business teams

· Ability to multitask across different assigned tasks

· Fast learner to quickly understand new concepts

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.