Responsibilities

We are looking for an exceptional Technical Consultant (Pre-Sales + Post-Sales), Bahasa Indonesia-speaking, based in Singapore to join our growing team in Asia. In this role, you will be responsible for leading and participating in both pre and post-sales activities with direct end customers and partners.

In this role, you will also be responsible to:

• Lead and participate in both pre and post-sales activities with direct end customers and partners
• Provide technical advice, troubleshooting, and analysis and communicate technically complex ideas to both non-technical and technical audiences.
• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries
• Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform.
• Develop collaterals: presentations, demos, white papers, best practices, solution packs
• Conduct customer training, Work-jams, implementation and product support
• Serve as a point of escalation when customer issues arise, troubleshoot, and ensure quick resolution
• Working with our local and regional delivery partners/vendors, providing enablement and technical support on their various initiatives and projects with clients.

Requirements

Qualifications / Experience / Technical Skills

• Computer Science or Bachelor of Science or equivalent education
• 7+ years of Solutions Consulting / Technical Consulting experience is a must
• 5+ years of experience with Integration and Middleware tools is a must
• Communicate effectively with Technical, Business and C Level stakeholders
• Expertise in Enterprise security and governance
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
• Possess relevant Cloud certifications, such as AWS Certified Solutions Architect, Microsoft Certified Administrator, or Google Cloud GCP Cloud Engineer
• Knowledge of Java and .Net platforms a plus
• Must be able to communicate effectively with Bahasa Indonesia speaking customers /offshore clients.

Soft Skills / Personal Characteristics

• Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done.
• Excellent verbal and written communication skills

Responsibilities

We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.

In this role, you will also be responsible to:

• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention and supporting growth. Deliver on ambitious NRR targets
• Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.
• Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives
• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc. Run workshops , hackathons, trainings etc to increase usage of the product
• Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions
• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.
• Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders
• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective
• Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues
• Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth
• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement
• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency

Requirements

Qualifications / Experience / Technical Skills

• Bachelor of Science or equivalent education
• 7+ years of professional experience in consulting, customer success, client relationship, or account management roles with a demonstrated track record of increasing adoption, revenue, and retention. Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies
• Prior experience in driving NRR growth within the customer base
• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)
• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations
• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
• Preference will be given to candidates who:

1. Have prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred
2. Have prior experience in leading/driving/consulting in Digital Transformation initiatives
3. Can speak additional languages like Korean, Bahasa, Thai

• Estimated 25% travel required.

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses with many stakeholders
• Comfortable operating with revenue targets
• Strong sense of customer empathy and customer-centricity
• Grit and resilience to manage occasional tough & complex situations
• Excellent interpersonal and communication skills
• Strong problem-solving and analytical thinking
• Project management and storytelling skills
• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments
• A passion for and belief in the power of automation to drive business value
• Project management and storytelling skills
• Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities
• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers
• Be a self-motivated team player who loves to drive Impact beyond their current role
• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

Responsibilities

Workato is growing fast in Asia and we're now looking to hire a Talent Acquisition partner. Based in Singapore and focused on our GTM hires across our Singapore, Japan and Australia offices.

We're looking for an experienced recruiter who will:

• Partner closely with our GTM leadership team, to build out market leading sales teams.
• Develop and nurture talent pipelines.
• Advise and guide hiring managers on best practices.
• Network with the talent community in our key markets.
• Actively identify and engage candidates through outreach
• Carry out in depth initial interviews with candidates.
• Shortlist and progress candidates effectively: We trust our Talent Acquisition team to be strong judges of character and potential.
• Conduct offer negotiations.

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of experience working as an end-to-end in-house recruiter / external agency recruiter.
• Experience working within / on behalf of SaaS-based, high-growth tech start-up environment.
• Experience filling GTM roles, particularly Account Executives is essential.

Soft Skills / Personal Characteristics

• You'll have strong relationship and consultative skills with candidates, hiring managers and key business partners with the ability to influence, inform and negotiate.
• You'll be comfortable working independently, with a high degree of empowerment.
• You find enjoyment networking.

Responsibilities

We are looking for an exceptional Technical Architect to join our growing team. In this role, you will also be responsible to:

• Participate as a lead architect in professional services engagements such as customized customer onboarding, statements of work,and other customer enablement activities
• Through professional services engagements, you will:
  • Lead business requirements sessions
  • Develop architectural designs for customer integrations and automations
  • Conduct recipe reviews
  • Advise on unit testing best practices
  • Advise on integration testing and user acceptance testing best practices
  • Conduct production readiness assessments
  • Advise on production deployment procedures
  • Conduct post-live deployment health checks and guidance on recipe and process optimizations
  • Provide thorough knowledge transfer to customer and partner teams
  • Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to a align with customer organizations
• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements
• Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform
• Contribute to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team
• Lead, mentor, and train team members from the extended pre-sales and post-sales teams to enable them with content and knowledge
• Develop content to coach our partner ecosystem on Workato delivery best practices

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s degree or equivalent education in Computer Science, Software Engineering, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experience may also apply.
• 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions
• Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs
• Experience documenting business processes and applying technology to optimize and automate these processes
• Communication skills to effectively communicate with technical, business, and C-level stakeholders alike
• Deep understanding of security and governance needs for large enterprise organizations
• Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
• Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations
• Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
• Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances

Preferred

• Experience as an Enterprise and/or digital architectMaster’s degree in Computer Science, Software Engineering
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
• Knowledge of AWS, Azure, GCP, and Ruby
• Experience having worked in a start-up environment
• Track record of continuous learning of new technologies, as well as leading projects that push the capabilities of existing technologies.
• Track record of driving software expansions as a result of professional services engagements

We are looking for an exceptional Partner Sales Manager to join our growing team. In this role, you will be responsible to:

• You will be joining a fast growing team in Singapore, building and nurturing relationships with regional and local Systems Integrators across Asia, with a focus on the ASEAN market.
• Leveraging our platform of existing global relationships, you’ll co-craft offerings and sales plays to target different enterprise customers.
• You will define and communicate Workato’s value propositions to Regional and Local Systems Integrators, Advisory and Professional Services organizations. Driven through webinars, training, partner events and other communications
• Working closely with the VP Sales for Asia and our global Strategic Partnerships and Alliances team, you will define, execute and evangelize the regional SI partner strategy both internally and externally.
• You’ll be a highly visible leader in our next stage of growth, as part of a global strategy to deepen and widen our partner sales plays.

Requirements

Qualifications / Experience / Technical Skills

• You’re a collaborative, strategic sales professional with an eye for crafting offerings and sales plays with a range of SIs, driving strategic business plans and aligning partners to the right Enterprise accounts and Big Bets for Workato , while ensuring good deal collaboration with Workato AE’s.
• You’ve got a proven track record in forming successful, strategic partnerships with systems integrators around the region – You’ll have a successful track record of doing this in similar roles and have a strong network that you can leverage.
• You’re a natural relationship manager and know how to co-create win-win partner development strategies.
• Influencing and aligning with senior executives, often face to face is your bread and butter.
• You’re comfortable working in a remote environment, but still value long term relationship building and face time with your partners.

Responsibilities

• Understand and remain up to date, provide guidance, policies and recommendations on industry trends and evolving standards for Go-to-Market/Revenue Operations, business process, especially best practices for tools like Salesforce
• Administer, set up, configure, and troubleshoot issues in Go-to-Market/Revenue Operations tools like Salesforce
• Create and maintain automations within Go-to-Market/Revenue Operations tools (e.g. Salesforce apex, custom script, flows) and across systems through Workato recipes
• Execute project lifecycle – which includes development, testing, review, deployment – to implement feature configurations and customizations of Go-to-Market/Revenue Operations tools and automations to meet evolving business and operational needs.
• Maintain security and integrity of the company’s Go-to-Market/Revenue Operations tools instances through the implementation of proper governance and permissions
• Ensure optimal performance in Go-to-Market/Revenue Operations tools through the implementation of scalable solutions, in line with industry best practices
• Be the SME (subject matter expert) for Go-to-Market/Revenue Operations tools and guide users in executing operations in these tools – e.g. reassigning records, creating new records
• Create business and technical documentation – for customizations, workflows, and business processes – and keep all documentation up to date
• Monitor new release features in Go-to-Market/Revenue Operations tools and review for potential impact to existing configuration, as well as potential benefits for the business

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of experience working with Go-to-Market/Revenue Operations tools like Salesforce
• Experience with implementing or configuring CPQ
• Experience with writing, troubleshooting Apex code and custom script
• Salesforce Administrator Certification preferred
• 5+ years of experience with supporting Go-to-Market departments (i.e. Sales, Marketing, Customer Success, Partner Channel)
• Experience in agile development preferred
• Experience of automating business processes including lead to deal closing process, campaign management, partner deal registration, etc
• Effective technical troubleshooting and debugging skills
• Familiarity with and experience with automations using AI is a plus

Soft Skills / Personal Characteristics

• Critical thinker who asks important questions to understand requirements and dig deeper into proposed solutions
• Comfortable collaborating within and outside of the team for projects and issues, across various locations and time zones
• Can confidently provide support and user training across departments
• Ability to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamwork
• Excellent verbal and written English communication skills
• Can exercise strong problem-solving skills, and analytical thinking
• Exceptional team player with strong analytical, communication and interpersonal skills
• Excellent organization and time management skills
• Keen to learn new applications and software
• Growth mindset, ability to iterate, and design-thinking approach to problem-solving
• Ability to work independently with minimal guidance

Responsibilities

We are looking for an exceptional Senior Partner Manager to join our growing team. In this role, you will be responsible to:

• You will be joining a fast growing team in Singapore, building and nurturing relationships with regional and local Systems Integrators across Asia, with a focus on the ASEAN market.
• Leveraging our platform of existing global relationships, you’ll co-craft offerings and sales plays to target different enterprise customers.
• You will define and communicate Workato’s value propositions to Regional and Local Systems Integrators, Advisory and Professional Services organizations. Driven through webinars, training, partner events and other communications
• Working closely with the VP Sales for Asia and our global Strategic Partnerships and Alliances team, you will define, execute and evangelize the regional SI partner strategy both internally and externally.
• You’ll be a highly visible leader in our next stage of growth, as part of a global strategy to deepen and widen our partner sales plays.

Requirements

• You’re a collaborative, strategic sales professional with an eye for crafting offerings and sales plays with a range of SIs, driving strategic business plans and aligning partners to the right Enterprise accounts and Big Bets for Workato , while ensuring good deal collaboration with Workato AE’s.
• You’ve got a proven track record in forming successful, strategic partnerships with systems integrators around the region
• You’ll have a successful track record of doing this in similar roles and have a strong network that you can leverage.
• You’re a natural relationship manager and know how to co-create win-win partner development strategies.
• Influencing and aligning with senior executives, often face to face is your bread and butter.
• You’re comfortable working in a remote environment, but still value long term relationship building and face time with your partners.

About Workato

Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking, and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020”, the “Hottest 13 Productivity Software Startups to Watch in 2020!”, and the “Top 15 startups helping even non-programmers build simple apps, ahead of an expected software developer shortage” by Business Insider.

We are looking for an experienced Senior Practice Manager to join our Professional Services team and build out our Professional Services practice in the APJ region. Workato Senior Practice Managers are essential to the growth of our business and play an integral role in helping organizations leverage and adopt our platforms across the enterprise. They play a critical role in aligning customer’s integration strategies to Workato’s proven GEARS Framework (for direct customers) and Embedded Product Guide Framework (for embedded customers). As a Senior Practice Manager, you will have ownership of growing our APJ professional services practice as well as helping our customers build their implementation roadmaps from pre-sales to go-live, while building trusted customer relationships including C-level.

The primary goal of the Senior Practice Manager is to initially build services pipeline, manage the full services sales lifecycle, and manage the engagements and relationships post services sale. Additionally, Senior Practice Managers will be responsible for building the APJ professional services practice from the ground up - including identifying required headcount and managing resources. Ultimately, it is the goal of the Senior Practice Manager to help customers generate significant business value from their Workato investment. In doing so, you will be responsible for earning the right to be a trusted advisor by understanding and managing our customers throughout their lifecycle and helping drive adoption of the platform across the enterprise.

A great Senior Practice Manager must:

• Have ample professional services experience and experience building a professional services practice
• Be a strategic thinker with exceptional enterprise sales experience and cross-functional skills
• Be customer-focused and maintain high customer satisfaction
• Demonstrate high energy and have strong value-based sales management experience
• Deliver compelling presentations and communication Workato’s POV to C-level clients
• Ensure clear lines of communication by collaborating cross-functionally with our sales, customer success, and product teams
• Be capable of working in a start-up environment to grow a department quickly

Success of this position is measured by growth of the department and customer adoption of our platform.

Responsibilities

We are looking for an exceptional Senior Practice Manager to join our growing team. In this role, you will be responsible to:

• Identify services opportunities and generate services pipeline in the APJ region.
• Drive services sales cycles alongside enterprise software sales, working cross-functionally with our sales and customer success teams
• At times, coach and guide internal teams on the services sales cycle and associated expectations
• Maintain impeccable forecasting hygiene for professional services opportunities
• Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals, objectives, and desired business outcomes
• Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals.
• Create a compelling vision and clearly communicate via services proposals our transformative solutions aimed at generating quantifiable success and business value from a customer's investment in the Workato’s Platform
• Write statements of work (SOWs) and navigate legal reviews of such contracts
• Conduct thorough knowledge transfer from pre-sales cycle knowledge to post-sales services team
• Maintain client relationships throughout professional services engagements and engage customers, especially senior stakeholders, using a consultative approach that positions Workato and yourself as a long-term trusted advisor relationship
• Develop a deep understanding of Workato’s proprietary frameworks (GEARS and Embedded Product Guide), and contribute to such frameworks by providing closed-loop feedback from implementations
• Ensure customer satisfaction goals are exceeded or met on every services engagement
• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements
• Become the trusted advisory to customers and partners for advancing their automation and integration roadmaps
• Contribute to the growth of our professional services department by creating or enhancing content such as presentations, templates, success stories, etc. for use by both customers and to enable our extended team
• Be an integral part of hiring and mentoring new professional services team members, including Delivery Managers, Strategic Advisors, and Technical Architects
• Contribute to enhance our delivery methodology, services practice and industry POV's

Requirements

• Required10+ years experience selling professional services for a strategic consulting firm, large scale system integrator, or professional services unit within a software company
  P&L ownership experience for a services organization or department
  Experience in writing statements of work (SOWs) and navigating through complex, enterprise legal processes
  Demonstrated ability to develop and maintain C-level relationships that recognize you as a trusted advisor
  Experience growing accounts with large and complex pursuits ($M+)
  Project and/or account management experience
  Highly collaborative and excels in complex, matrixed environments
  Ability to thrive in a fast-paced, high growth and unpredictable environment
  Experience having worked in a start-up environment
  Experience having grown a professional services team
  Communication skills to effectively communicate with technical and business stakeholders alike
  Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
  Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations
  Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
  Willingness to take on management roles as the organization grows
  Ability to travel up to 50%
• Preferred
• iPaaS sales experience
  PMP or Scrum certifications
  High-level understanding of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
  Experience in enterprise business accounts
  Track record of continuous learning of new technologies
  Track record of driving software expansions as a result of professional services engagements
  

Responsibilities

Connectors are the heart of Workato platform, enabling seamless integration and empowering businesses to unlock the full potential of their technology stack. By working on connectors, we reinforce our commitment to innovation, customer satisfaction, and sustained growth. It’s not just an operational necessity but a strategic imperative that propels us toward continued success in the integration landscape.

We are looking for an experienced Senior Product Manager to lead Workato’s Connectors development. You will be responsible for the Connectors area, managing some of the most important connector areas hands on, and empowering the development team with processes that ensure proper maintenance and timely updates of the 300 core Workato connectors. This role requires collaboration with stakeholders and customers and requires both strategic, long-term thinking and hands-on product management.

You will collaborate with other team product managers responsible for particular connectors areas, assuming that your role will be leading in the team. You will also closely collaborate with the development team, among other things helping them to shape the processes in a way that ensures best predictability, performance and transparency.

• Shape the product strategy and roadmap for the ERP connectors and other connector areas you will own personally.
• Triage incoming product enhancements and bug requests, making decisions on acceptance and priority.
• Continuously work on the team processes with focus on performance and delivery predictability.
• Understand the users, market, and competition.
• Drive the product life cycle - ideation, design, prioritization, development, and delivery.
• Articulate product differentiation and value to internal and external stakeholders.
• Define key metrics and measure the performance of the product features.

Requirements

Qualifications / Experience / Technical Skills

• 5+ years experience leading cross-functional teams to deliver great product experiences.
• 3+ years experience with managing Enterprise SaaS products and features.
• Strong hands on experience in building and improving team processes.
• Enough technical understanding, especially in API and integrations space, to collaborate with engineers in the same language.
• Experience with ERP systems (SAP, Oracle, Netsuite) is a huge plus.
• Data-driven approach combined with product sense.
• UX obsession in always trying to make the product easier to use.
• Vision development and storytelling. Ability to develop independent point of view and collaborate with other teams/stakeholders on finding the best solution.

Soft Skills / Personal Characteristics

• Detail-oriented with superior organizational and time-management skills - balancing multiple projects, deadlines, and requests.
• Driven with a can-do attitude and determination to succeed.
• Strong communication skills - Ability to articulate value, simplify nuanced concepts, influence without authority.
• Ability to work in startup-like, creative and uncertain environment.
• Curious, growth mindset that is eager to gather new information and develop new understandings of the world.

Responsibilities

We are looking for an exceptional Technical Architect to join our growing team. In this role, you will also be responsible to:

• Participate as a lead architect in professional services engagements such as customized customer onboarding, statements of work,and other customer enablement activities
• Through professional services engagements, you will:
  • Lead business requirements sessions
  • Develop architectural designs for customer integrations and automations
  • Conduct recipe reviews
  • Advise on unit testing best practices
  • Advise on integration testing and user acceptance testing best practices
  • Conduct production readiness assessments
  • Advise on production deployment procedures
  • Conduct post-live deployment health checks and guidance on recipe and process optimizations
  • Provide thorough knowledge transfer to customer and partner teams
  • Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to a align with customer organizations
• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements
• Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform
• Contribute to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team
• Lead, mentor, and train team members from the extended pre-sales and post-sales teams to enable them with content and knowledge
• Develop content to coach our partner ecosystem on Workato delivery best practices

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s degree or equivalent education in Computer Science, Software Engineering, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experience may also apply.
• 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions
• Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs
• Experience documenting business processes and applying technology to optimize and automate these processes
• Communication skills to effectively communicate with technical, business, and C-level stakeholders alike
• Deep understanding of security and governance needs for large enterprise organizations
• Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
• Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations
• Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
• Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances

Preferred

• Experience as an Enterprise and/or digital architectMaster’s degree in Computer Science, Software Engineering
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
• Knowledge of AWS, Azure, GCP, and Ruby
• Experience having worked in a start-up environment
• Track record of continuous learning of new technologies, as well as leading projects that push the capabilities of existing technologies.
• Track record of driving software expansions as a result of professional services engagements

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”
• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Enterprise Account Executive to join our growing team in Singapore, covering Asia:

• You’ll be joining a team of 6 AEs, split by vertical across commercial and enterprise accounts.
• Reporting directly to our VP of sales, you’ll build and execute a territory plan targeting some of the largest enterprises in Asia.
• You’ll be almost wholly focused on new business. Both selling directly and with/through channel partners.
• Along with our SDRs, partner sales and marketing teams you will multi-thread with C-level executives across business units in your target accounts. Aiming to craft deals over >$100k.
• You’ll be based in Singapore with access to our Suntec office, but we’ll trust you with total flexibility to work in the way that suits you.

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of experience in a full cycle, closing role
• Experience handling and owning relationships with enterprise companies
• Proven track record of consistently meeting or exceeding quota

Soft Skills / Personal Characteristics

• First and foremost, you’re a sales person. You enjoy being in an evolving fast growing environment and you don’t like to sit back enjoying the comfort of a large corporate.
• You’re a hunter, but not a lone wolf. You know how to play as a team and how to craft large complex deals by pulling in colleagues who you’ve built trust with.
• You’ll have to be comfortable with the natural ambiguity that comes in a startup environment and not reliant on corporate safety nets.

What’s next?

You’ll probably want to know more about what we have in store for Asia and what a career with Workato would look like. Meanwhile, we’ll want to talk to you to hear about your success stories and the value you would bring to our business.

Don’t worry if you don’t have a fully updated CV, just send through what you have (if anything) and we’ll worry about that later.