• Attached to Financial Compliance Department
• Clear backlog in the Transaction Monitoring Team
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team
• On an adhoc basis, may be involved in other FCC related work as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description:

• Leave Administration – Manage end-to-end leave processes including monitoring of the email inbox, supporting queries in leave management and entitlement policies, computing the leave balance for HR BP and Payroll team, maintaining the internal communications on leave administration, preparing leave accrual reports for Finance and other reports for management reporting.
• Training Administration – Manage end-to-end training administration processes including monitoring of the email inbox, maintaining the course catalogue, tracking attendances and feedbacks, event management, sending email reminders to employees who have yet to complete their required training hours, preparing of training reports, agreements, and SOWs.
• Audit – Maintain a secured archival to support annual and ad-hoc audit exercises.
• Government Paid Claims – Process, submit and follow-up on government-paid claims such as but not limited to national service, maternity, paternity, childcare, shared parental leave, and adoption leave. Monitor and report the status of the claims. Interact and follow-up with employees on claims matters including outstanding documents.

Responsibilities:

• Diploma/Degree in Business Administration/HR or equivalent
• Proficient in Microsoft Office (MS Word, Excel, PowerPoint & Outlook).
• Able to work independently with minimal supervision, as well as in a team environment.
• Organisational and planning skills to manage your time and to meet deadlines and objectives.
• Meticulous and attention to detail.
• Excellent communication and interpersonal skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• Plan and manage Horticulture operations, analyze resources to achieve higher efficiency and productivity
• Provide regular reports and updates on operation matters
• Provide landscape advice and guidance to clients.
• Oversee and supervise landscape project and routine maintenance works
• liaise with clients and managing agents and ensure the project or site operating smoothly
• Coordinate with clients, supplier, staff and to deliver high standard landscaping service

Requirement

• with relevant education background such as agriculture/horticulture/landscaping and other which is related
• with at least 1 year experience in landscape operation in singapore
• holding SG driving license with be additional advantage
• Excellent interpersonal and analytical skills, with a knack for creative problem-solving.
• Proficiency in both spoken and written English.

• Oversee and manage cleaning teams at different client locations within a day, ensuring that tasks are completed efficiently and according to the client’s specifications
• Ensure that staff follow systematic cleaning routines, maintain high standards, and comply with each client’s unique requirements
• Serve as the primary point of contact for clients, ensuring their cleaning needs are met and addressing any issues or requests promptly
• Build strong relationships with clients by maintaining regular communication and ensuring high levels of customer satisfaction
• Travel to multiple client sites in a single day as required, demonstrating flexibility and effective time management
• Adapt to various working environments, ensuring smooth coordination of cleaning activities across all assigned locations
• Communicate effectively with clients, employees, and third parties, ensuring professional representation of the company at all times
• Provide clear instructions to cleaning staff and report progress to clients and senior management
• Ensure that all cleaning operations comply with relevant health and safety standards at each client site
• Conduct regular site inspections to ensure staff adhere to job descriptions, safety regulations, and client expectations
• Any other ad-hoc duties assigned

Requirement

• To have experience clinching and handling cleaning accounts and cleaners, B2B
• Minimum of 2 years of experience in managing housekeeping or cleaning operations, preferably in an outsourced cleaning company
• Knowledge of professional cleaning standards and sanitation processes

We are seeking an enthusiastic and detail-oriented Event Executive for our customised balloons and gifting items. The ideal candidate will have a passion for creating memorable experiences through customized balloon arrangements, customisation gift making, and excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced retail environment.

Job Description and Responsibilities

• Inflate and arrange balloons for customers based on specific orders or store designs.
• Create visually appealing balloon bouquets, gift baskets, and themed decorations.
• Assist in crafting gifts, wrapping and packaging with attention to detail.
• Ensure the store is clean, tidy, and visually appealing.
• Assist with opening and closing procedures, including cleaning, organizing, and preparing for the next business day.

Required Skills and Qualifications

• Previous experience in retail or customer service is preferred.
• Ability to work with balloons (inflation, handling balloons grouping) and gift customisation.
• Ability to stand for a certain periods and handle light to moderate physical tasks
• Strong communication and interpersonal skills.
• Creative mindset with attention to detail.
• Availability to work at least 1 weekend per week.
• Candidate must possess at least, Higher Nitec or Diploma above

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• May be required to work on weekends

How to apply:

Send your application to: [email protected]

Key Responsibilities

1. Marketing

· Develop and execute strategies to position and enhance SCDT’s branding.

· Create comprehensive marketing plans, including advertising, promotions, and strategic initiatives to boost awareness, audience engagement, and student enrolment for SCDT’s programmes.

· Drive marketing efforts for membership, sponsorship, partnerships, and fundraising activities.

2. Programmes & Engagement

· Support the smooth planning and implementation of SCDT’s programmes;

· Implement targeted marketing strategies to build awareness of SCDT’s offerings;

· Engage donors, members, and patrons through programme-related activities;

· Work towards achieving key performance indicators (KPIs); and

· Foster strong relationships with all stakeholders.

3. Communication

· Develop press releases and liaise with media for effective coverage;

· Communicate with stakeholders through media channels to boost awareness of SCDT and its initiatives;

· Manage SCDT’s website and digital presence; and

· Assist in collection and respond to feedback and inquiries for continuous improvement.

4. Operations

· Provide support to SCDT’s daily operations when required.

Other Duties / Tasks

· Prepare and submit marketing workplan/budget for each fiscal year;

· Manage marketing and engagement initiatives within budget and effectiveness;

· Handle administrative tasks with follow-up as needed;

· Oversee the production of marketing materials such as newsletters, brochures, posters, and banners; and

· Any other tasks assigned by SCDT.

Qualifications:

· Diploma in Marketing / Business / Communication

· At least 2 years’ experience in marketing. Some experience in events management is a plus.

· Proficiency in English and Mandarin (spoken and written) due to operation needs.

· Strong interpersonal and communication skills.

· Customer-focused, service-oriented, and able to work independently

· Able to use graphic design software (e.g., Adobe Creative Suite), videography and Photography

Benefits:

· Full-time, 5 days work (inclusive of weekends due to operational needs)

· Office hours: 9 - 6 pm (to be shifted due to operational needs)

· Collaborative work culture

· Medical and Insurance Coverage

· Bonus

· 14 days of annual leave

Key Responsibilities:

• Business Contracts and Orders Follow-Up: Ensure timely and accurate follow-up on business contracts and orders.
• Logistics Coordination: Manage and coordinate logistics to ensure smooth operations.
• Customs Clearance Coordination: Oversee and coordinate customs clearance processes in various countries.
• Document Management: Collect, organize, and submit necessary documents.
• Procurement Assistance: Assist in procurement inquiries and support supplier sourcing.
• Supplier Sourcing: Identify and engage with potential suppliers to meet company needs.

Requirements:

• Education: Diploma or higher. No experience required.
• Skills: Effective communication, teamwork, self-motivation, problem-solving, emotional intelligence, ability to work under pressure, presentation skills.
• Language: Fluency in Chinese is essential to liaise with our Chinese speaking counterparts in China
• Personality: Detail-oriented, responsible, dependable, and outgoing.
• Availability: Immediate start preferred.

About ASEF Communications Department (COM)

COM promotes Asia-Europe cooperation by raising awareness and knowledge about ASEF, ASEM and Asia-Europe relations. Aimed at a diverse range of constituencies including the media and general public, COM’s activities foster greater mutual understanding between Asia and Europe. Among the seven thematic areas of ASEF, COM is responsible for Media. Through its projects, COM creates unique networking platforms for the exchange of views and ideas, as well as cooperation among media professionals from Asia and Europe.

COM is also responsible for ASEF’s corporate communications. COM supports the Executive Director on ASEF’s messaging and outreach, and is custodian for ASEF’s brand and identity. It manages the ASEF websites and related digital assets, and coordinates project communication by ASEF Project Departments (PDs) and ASEM-related bodies.

About the Position

ASEF is looking for a hardworking, experienced and creative Senior / Project Executive, who is also a good team player and can contribute to the achievement and furthering of COM’s mission. He/she reports to the Director of Communications and works closely with rest of the COM team.

The appointment is on a one-year contract basis, with an initial 3-month probation period.

Key Responsibilities

• Contribute to development and implementation of ASEF’s Communications and Strategy
• Conceptualise, organise and implement media projects and where necessary, other ASEF-related programmes.
• Provide policy support, including on ASEF’s corporate branding/messages.
• Draft reports, proposals and/or provide input for speeches and meetings.
• Coordinate with other PDs, including on publicity of ASEF events and on ASEF’s monthly e-newsletter.
• Manage corporate gifts and inventory.
• Manage, monitor and enhance ASEF’s website and social media
• Identify relevant content for ASEF website and social media, including Facebook, LinkedIn and X, to generate greater interest in ASEF’s work.
• Develop and implement strategies to increase ASEF’s online outreach. Review website and social media platforms. Use analytics to identify ways to improve UXUI and audience’s interest.
• Ensure consistency of ASEF messaging across all ASEF social media platforms.
• Manage migration to new systems.
• Manage ASEF’s public account, including drafting responses where appropriate.
• Manage COM’s equipment and digital assets.
• Where relevant, train and build in-house capacity on COM and media-related matters.
• Support other COM initiatives, projects and administrative tasks that may be assigned by the Communications Director.

Key Competencies & Skills Requirements

• Creative and self-motivated, able to work independently and also a strong team player.
• Proficiency in written and spoken English.
• Proficiency in social media, especially X, LinkedIn, Facebookand Instagram (content creation, engagement, reporting)
• Proficiency in using an array of tools including Hootsuite, HubSpot, Formstack, Mailchimp, Zoom, Microsoft Teams and Google Analytics.
• Competence in graphic design and use of software such as Adobe Creative and Canva.
• Ability to multi-task and work under time pressure.
• Ability to work effectively and collaboratively in a diverse and multicultural environment.

Qualifications & Experience

• Bachelor’s degree holder (graduate degree would be an asset) with at least two to six years of work experience in a relevant field.
• Experience working with the media/running a social media campaign would be an advantage.
• Experience working in an international organisation, and knowledge of or prior experience in international relations would be an advantage.
• Experience in project management/coordination, social media communication, content creation, online engagement and/or event promotion would be an asset.

Remuneration

The successful candidate will be offered a monthly salary commensurate with her/his qualifications and work experience. Other applicable benefits include an annual wage supplement, paid leave, and medical benefits.

How to Apply

Please submit the following documents via email entitled “COM_S/PE_your full name” to [email protected] by Monday, 18 Nov 2024:

• Cover letter (no more than 500 words) detailing the qualities and contributions that you can bring to ASEF,
• Curriculum vitae (CV) with your contact details, highlighting your education, work experiences and other qualifications related to the job requirements
• Copy of your passport(s)
• Contact details of two referees who can comment about your recent work in a professional capacity. Please mention the capacity in which you know them.

As we receive many applications, we seek your understanding that only shortlisted applicants will be contacted via e- mail. ASEF is an employer who does not discriminate against any job applicant or employee based on gender, sexual orientation, disability, age, colour, ethnicity/race, national origin (ancestry), religion (creed), marital status or pregnancy.

The Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all reservations.

Duties and Responsibilities:

• Effectively handle requests from guests, companies, travel agents via phone or emails while ensuring guest satisfaction.
• Convert as many of reservation requests into confirmed reservations, then carefully input the booking information into reservation system.
• Building package suitable to guest requests, making reservation of other service (visa, transfer, tickets, tours) based on guest’s booking/requests.
• Propose promotion programs/package for increase sales of rooms and revenue.
• Meet target on monthly revenue (on both averaged daily room rate and occupancy rate).
• Assists with all Front Desk duties such as processing room reservations, guest’s check-ins/check-outs, cancellations, payment etc.
• To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
• To exercise effective listening to capture relevant information and provide a premium experience for the guest
• To liaise with all departments to ensure the best service is provided to our customers.
• To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including, guest preferences, booking supplements and payment details.
• To undertake general administration duties.
• To observe the Company’s rules and procedures and carry out any reasonable request made by their Manager, Supervisor or the Duty Manager.
• Undertake any other duties as dictated by the Hotel’s Management from time to time

Requirements:

• Min 1-2 years of relevant experience
• Familiar in Opera system